Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,943 complaints for AUDI
AUDI
A3 CABRIOLET
(2015) — VISIBILITY/WIPER
Jul 19, 2016
Incident date: Jul 19, 2016
I WAS DRIVING AND SUDDENLY HEARD A LOUD EXPLOSION ON THE TOP OF ME, THEN I SAW A MY SUNROOF CRACKED. I STOPPED TO CHECK ON IT AND I CONTINUED DRIVING FOR ABOUT A MILE UNTIL PART OF THE SUNROOF BLEW OFF AND HIT OTHER CARS. NOTHING HIT THE GLASS FOR IT TO BRAKE, IT SIMPLY EXPLODED FROM THE INSIDE OUT (PRESSURE-LIKE EXPLOSION). DEALER SAYS IT HAS NO RECALL AT THE MOMENT FOR MY VEHICLE BUT WHILE DOING... Read more
Incident date: Apr 1, 2016
2006 AUDI A3. CONSUMER WRITES IN REGARDS TO THE LACK OF COOPERATION WITH REPLACEMENT OF DEFECTIVE AIRBAG RECALL NOTICE 16V-079. *SMD
Incident date: Oct 14, 2015
I PURCHASED VEHICLE JULY 2015 AFTER 1 MONTH I WOULD SMELL GAS FUMES OVER TIME IT BECAME AGGRESSIVELY STRONG I TOOK VEHICLE IN FOR SERVICING WHERE I WAS TOLD THEY DIDNT FIND ANYTHING...1MONTH LATER TOOK IT BACK DEMANDED THEY FIX IT I HAD TO CONTACT CORPORATE FOUND OUT THEY HAD TO REPLACE FUEL PUMP & GASKET IN TANK...IN ADDITION, OIL CONSUMPTION IS AN ISSUE WHICH IS STILL A BIG PROBLEM. FROM 10/14/1... Read more
Incident date: Feb 16, 2016
TAKATA RECALL - SINCE THE PARTS AREN'T AVAILABLE TO REPAIR MY VEHICLE I HAVEN'T BEEN ABLE TO SELL IT. I WANTED TO SELL IT SINCE MARCH AND I BELIEVE THE RECALL WAS ANNOUNCED IN FEB. THE DEALERSHIP CAN'T FIX IT, WON'T TAKE IT IN ON TRADE OR SELL ON CONSIGNMENT DUE TO THE RECALL. SO I'M STUCK, AND THE VEHICLE CONTINUES TO DEPRECIATE AND I REALLY DON'T WANT TO DRIVE IT. I ACQUIRED A COMPANY I... Read more
Incident date: Jul 6, 2016
ERRATIC SHIFTING AND SUDDEN SHIFTING TO NEUTRAL WITH DSG GEARBOX, WHILE DRIVING. DEALER FOUND FAULTY MECHATRONICS UNIT. SIMILAR COMPLAINTS LED TO AN INVESTIGATION AND RECALL IN 2009 BUT UNSURE IF OUR VEHICLE WAS COVERED(DEPENDS ON PRODUCTION DATE).
Incident date: Sep 5, 2015
THIS CAR HAS BEEN A NIGHTMARE .. AFTER BASICALLY HAVING THE ENGINE REBUILT DUE TO AN OIL CONSUMPTION LAWSUIT THAT HAD BEEN AN ONGOING PROBLEM SINCE 19,000 MILES AND JUST BEEN BANDAIDED UP WITH EXCUSES FROM THE DEALERSHIP, BUT NOW THE VIBRATIONS ARE BLAMED ON THE MOTOR MOUNTS. WILL THE CRAP JUST EVER END? OR WILL I FIX THE MOUNTS AND WE CAN POINT THE FINGER AT SOMETHING ELSE. IT JUST SEEMS LIKE THE... Read more
Incident date: Jul 8, 2016
WHILE DRIVING THE VEHICLE MY WIFE NOTED STRONG ODOR OF GAS. MY MECHANIC FOUND THAT THE FUEL PUMP CRACKED CAUSING GAS SPILLING OUT FROM THE TOP OF THE GAS TANK THAT MAY HAVE RESULTED IN FIRE OR EXPLOSION SINCE THE GAS TANK IS NEAR THE HOT EXHAUST PIPE.
Incident date: Jul 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFI... Read more
AUDI
A4 ALLROAD
(2013) — ELECTRICAL SYSTEM
Jul 13, 2016
Incident date: Apr 5, 2016
CAR FAILS TO START VIA THE KEY IN THE IGNITION. YOU HAVE TO WIGGLE THE KEY TO GET THE IGNITION TO START. BATTERY IN KEY FOB IS OK AS IT OPENS AND LOCKS THE CAR WITH NO ISSUE. SEEMS TO BE A SOFTWARE, OR LOOSE CONNECTION ISSUE.
Incident date: Feb 9, 2016
TL* THE CONTACT OWNS A 2012 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
AUDI
A4 CABRIOLET
(2008) — AIR BAGS
Jul 12, 2016
Incident date: Apr 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V079000 (AIR BAGS) AND 16V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A ... Read more
AUDI
A3 CABRIOLET
(2015) — EXTERIOR LIGHTING
Jul 12, 2016
Incident date: Jul 1, 2016
AS OTHERS HAVE PREVIOUSLY MENTIONED, THE LOW BEAMS / REGULAR HEADLIGHTS ON THE A3 ARE SET TOO LOW AND SO MUCH OF THE ROAD AHEAD REMAINS BLACK. THIS IS A HAZARD AS YOU ARE NOT AWARE OF OBSTACLES AND TURNS IN THE ROAD UNTIL TOO LATE.
Incident date: Jul 3, 2016
I RECENTLY PURCHASED A USED AUDI S5 CABRIOLET. AFTER RESEARCHING THE VEHICLE AND NOTING SEVERAL POSTS ABOUT THE REAR WINDOW DETACHING FROM THE TOP AND HAVING A FRIEND WHO JUST HAD HIS A5 REPAIRED THIS WAS SOMETHING I WAS LOOKING FOR. IN MY INSPECTION OF THE VEHICLE I DID CONFIRM THAT THE TOP HAD ALREADY PULLED AWAY AT THE BOTTOM OF THE WINDOW. I POINTED THIS OUT TO THE SALESMAN AND THE DEALER AGRE... Read more
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Apr 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFA... Read more
Incident date: Jul 5, 2016
PASSENGER AND DRIVER SEATS ARE FALLING APART. THE SEATS ARE PANELED AND SEPARATING SEEN BY REAR SEAT PASSENGERS ....THE SEATS ARE A DEFECT AND SAFETY CONCERN FOR ALL PASSENGERS. THE MECHANISMS OF THE HEATED SEATS ARE EXPOSED AND THE ONLY THING HOLDING THE SEAT TOGETHER IS AN ADHESIVE THAT'S NOT STICKING OR EVEN STICKY. SEATS BACK PANELS ARE LEANING ON PASSENGER WHILE DRIVING.
Incident date: Apr 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO... Read more
Incident date: Feb 10, 2016
TL* THE CONTACT OWNS A 2009 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: May 18, 2016
I AM REACHING OUT TO YOU AFTER OUR ATTEMPTS TO REACH A SATISFACTORY RESOLUTION TO OUR 2000 AUDI TT CONCERNS HAS NOT BEEN RESOLVED. I WILL SUMMARIZE OUR NEEDS/CONCERNS FOR YOU. WE PURCHASED OUR NEW 2000 AUDI TT IN 2000. WE HAVE HAD ALL REGULAR SERVICE AND REPAIRS DONE AT AN AUDI AUTHORIZED DEALER IN NORTH SCOTTSDALE, AZ AND BETWEEN 2005-2009, WHILE LIVING/WORKING FOR A SHORT-TERM IN SAN JO... Read more
Incident date: May 18, 2016
I AM REACHING OUT TO YOU AFTER OUR ATTEMPTS TO REACH A SATISFACTORY RESOLUTION TO OUR 2000 AUDI TT CONCERNS HAS NOT BEEN RESOLVED. I WILL SUMMARIZE OUR NEEDS/CONCERNS FOR YOU. WE PURCHASED OUR NEW 2000 AUDI TT IN 2000. WE HAVE HAD ALL REGULAR SERVICE AND REPAIRS DONE AT AN AUDI AUTHORIZED DEALER IN NORTH SCOTTSDALE, AZ AND BETWEEN 2005-2009, WHILE LIVING/WORKING FOR A SHORT-TERM IN SAN JO... Read more
Incident date: Jun 2, 2016
THE VEHICLE STOPPED AT THE HIGHWAY AT AROUND 65MPH DUE TO COOLANT LEAK/WATER PUMP LEAK. EMERGENCY STOP TO THE SIDE OF THE ROAD WAS NECESSARY AS WELL AS VEHICLE TOWING. ILLUMINATOR LIGHT TO TURN OFF ENGINE WAS ON. WEATHER CONDITIONS AT 100+ FAHRENHEIT HAD POTENTIAL OF DANGEROUS SITUATION IF I WOULD HAVE HAD MY LITTLE ONES.
Incident date: Jun 30, 2016
"TAKATA RECALL" AND VISIBILITY I WAS INVOLVED IN AN ACCIDENT ON 6/30 DRIVING 2016 AUDI Q5 TAKING A LEFT HAND TURN. BEFORE MAKING THE TURN I ENSURED NO ONE WAS COMING FROM THE OPPOSITE DIRECTION AS I HAD A SOLID GREEN LIGHT. WHEN I WAS HALF WAY THROUGH THE INTERSECTION THEN SUDDENLY A CAR FROM NO WHERE CAME AND HIT MY CAR ON THE FRONT PASSENGER SIDE IN A SPEED OF AT LEAST 45 MPH. MY CAR WAS DRAG... Read more
Crash
Incident date: Jun 30, 2016
"TAKATA RECALL" AND VISIBILITY I WAS INVOLVED IN AN ACCIDENT ON 6/30 DRIVING 2016 AUDI Q5 TAKING A LEFT HAND TURN. BEFORE MAKING THE TURN I ENSURED NO ONE WAS COMING FROM THE OPPOSITE DIRECTION AS I HAD A SOLID GREEN LIGHT. WHEN I WAS HALF WAY THROUGH THE INTERSECTION THEN SUDDENLY A CAR FROM NO WHERE CAME AND HIT MY CAR ON THE FRONT PASSENGER SIDE IN A SPEED OF AT LEAST 45 MPH. MY CAR WAS DRAG... Read more
Crash
Incident date: Jul 2, 2016
MY COMPLAINT IS TWO FOLD. 1. WHY IS THE NHTSA ISSUING A RECALL AND TELLING AUDI OWNERS NOT TO DRIVE THEIR CARS? 2. AUDI OF AMERICA. AS OF 7/2/2016 AUDI IS STATING ITS NOT THAT SERIOUS? WE HAVE HAD NO INCIDENTS ACCORDING TO AN AUDI REPRESENTATIVE. THIS MAY BE TRUE BUT I WOULD THINK SOME PLACE IN THE USA THEIR HAD TO HAVE BEEN AN ACCIDENT INVOLVING ONE OF AUDI'S MODELS.NHTSA'S RECALL NOTICE STATES A... Read more
AUDI
A4 CABRIOLET
(2008) — AIR BAGS
Jul 1, 2016
Incident date: Apr 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN ... Read more
Incident date: Apr 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION ... Read more
Incident date: Jun 29, 2016
TAKATA RECALL. NOTICE OF "IMPORTANT SAFETY RECALL" RECEIVED IN APRIL 2016. TO DATE, IT HAS NOT BEEN POSSIBLE TO SCHEDULE A REPAIR BECAUSE THE PARTS ARE ALLEGEDLY NOT AVAILABLE. IF IT IS A "SAFETY" RECALL, AND IF IT IS "IMPORTANT", THE REPAIR SHOULD BE MADE NOW. I WAS ADVISED YESTERDAY THAT THE DEALER DID NOT HAVE PARTS AVAILABLE.
Incident date: Jun 11, 2016
ON NUMEROUS OCCASIONS THE AUTOMATIC BRAKE SYSTEM ENGAGES THE BRAKES WITH NO WARNING. THIS DANGEROUS AND POSSIBLY DEADLY SITUATION HAS BEEN REPORTED TO THE MANUFACTURER AND MANY AUTHORIZED DEALERS.
Incident date: Jun 27, 2016
TAKATA RECALL. A RECALL WAS ISSUED IN FEBRUARY 2016 FOR MY VEHICLE. I WAS NOTIFIED BY AUDI OF THE RECALL IN APRIL. I CONTACTED THE DEALER THEN AND WAS TOLD THERE WERE NO PARTS AVAILABLE. I CONTACTED AUDI WEST HOUSTON AGAIN ON JUNE 27, 2016 AND WAS TOLD THE ONLY REMEDY TO ME WAS A DISCOUNT ON A NEW CAR. I WAS TOLD THIS BY A SALESMAN AND BY THE GENERAL SALES MANAGER. I CONTACTED AUDI CUSTOMER S... Read more
Incident date: Nov 1, 2015
I HAVE A 2015 AUDI Q5 THAT WAS PART OF THE VW RECALL, HOWEVER IT WAS NOT INCLUDED IN THE PACKAGE THAT HAS BEEN NEGOTIATED BY THE EPA. I WOULD LIKE TO UNDERSTAND WHAT IS BEING DONE TO PROTECT ME AND MY RIGHTS? I FEEL LIKE BECAUSE I PURCHASED THE 3 LITER ENGINE, THE ONLY TDI OFFERED BY AUDI IN AN SUV FORMAT, THAT I AM BEING PUNISHED. I AM STUCK WITH THIS CAR AND AM BEING PUNISHED FOR 8 MONTHS NOW TH... Read more
Incident date: Jun 27, 2016
WE BOUGHT TWO 2009 AUDI A4'S FOR OUR CHILDREN. LAST MONTH ONE WENT TO THE THE DEALER BECAUSE THE ENGINE FAILED AND NEEDED TO BE REBUILT BECAUSE OF OIL CONSUMPTION ISSUE, WHILE THERE THE DEALER INFORMED US THAT THE WATER PUMP WAS FAILING AND NEEDED TO BE REPLACE. I QUESTIONED THE DEALER AND CALLED AN INDEPENDENT AUDI MECHANIC, BOTH SAID THE SAME THING, WE WERE LUCKY IT LASTED THIS LONG AUDI HAS KNO... Read more
Incident date: Jun 27, 2016
WE BOUGHT TWO 2009 AUDI A4'S FOR OUR CHILDREN. LAST MONTH ONE WENT TO THE THE DEALER BECAUSE THE ENGINE FAILED AND NEEDED TO BE REBUILT BECAUSE OF OIL CONSUMPTION ISSUE, WHILE THERE THE DEALER INFORMED US THAT THE WATER PUMP WAS FAILING AND NEEDED TO BE REPLACE. I QUESTIONED THE DEALER AND CALLED AN INDEPENDENT AUDI MECHANIC, BOTH SAID THE SAME THING, WE WERE LUCKY IT LASTED THIS LONG AUDI HAS KNO... Read more
Incident date: Jun 2, 2016
PASSENGER OCCUPANT DETECTION SYSTEM SWITCH WENT BAD, DISABLING THE AIRBAG. $2,000+ QUOTED FOR REPAIR. THERE IS A RECALL ON THIS MODEL, THIS MODEL YEAR FOR THAT EXACT PART MALFUNCTIONING BUT AUDI SAYS MY VIN IS EXCLUDED.
Incident date: Mar 31, 2016
2014 AUDI RS5 WITH APPROXIMATELY 15,000 IS EXPERIENCING BAD BRAKE SHUDDER AND PULSATING BRAKE PEDAL WITH LIGHT PRESSURE PUT ON THE BRAKES AT 50-60 MPH. THIS IS A COMMON PROBLEM AFFECTING LOTS OF RS5S. THE DEALERSHIP SAYS THE ROTORS ARE BAD. AUDI REFUSES TO REPLACE THEM UNDER WARRANTY. NOTE THAT AUDI CAME OUT WITH A REVISED BRAKE PAD TO PREVENT THIS ISSUE EARLIER IN 2016. HTTP://WWW.AUDIZINE... Read more
Incident date: Jun 21, 2016
MY HEADLIGHTS FLICKER WHILE DRIVING MOSTLY THE LEFT BUT DOES INTERMITTENTLY GO FROM LEFT TO RIGHT. UNABLE TO DRIVE CAR AT NIGHT. I JUST BOUGHT THE CAR FROM DRIVE TIME AND THE ISSUE STARTED AS SOON AS I LEFT THE DEALERSHIP
Incident date: Jun 24, 2016
I DON'T HAVE A COMPLAINT, PER SE, I AM ALERTING YOU TO THE FACT THAT THE AUDI A8 HAS THE SAME SHIFTER AS THE JEEP CHEROKEE THAT HAS BEEN IN THE NEWS LATELY. SAME SUPPLIER, ZF.
Incident date: Jun 8, 2016
I AM HAVING A MAJOR SAFETY ISSUE WITH MY CAR AND IT SEEMS LIKE AUDI OF AMERICA (AOA) DOES NOT SEEM TO REALLY CARE. IT ALL STARTED IN AUG 2015 AND A BUNCH OF FAULT CODES CAME ONE. THE SECOND TIME, I BELIEVE, WAS JAN 2016 AND I WAS DRIVING ON I-95 AND SUDDENLY ABOUT 5 FAULT CODES SHOWED UP WHILE I WAS DRIVING. I WAS TRAVELING ABOUT 70MPH IN THE MIDDLE LANE. THE CAR'S STEERING STIFFENED UP AND I COUL... Read more
Incident date: Jun 8, 2016
I AM HAVING A MAJOR SAFETY ISSUE WITH MY CAR AND IT SEEMS LIKE AUDI OF AMERICA (AOA) DOES NOT SEEM TO REALLY CARE. IT ALL STARTED IN AUG 2015 AND A BUNCH OF FAULT CODES CAME ONE. THE SECOND TIME, I BELIEVE, WAS JAN 2016 AND I WAS DRIVING ON I-95 AND SUDDENLY ABOUT 5 FAULT CODES SHOWED UP WHILE I WAS DRIVING. I WAS TRAVELING ABOUT 70MPH IN THE MIDDLE LANE. THE CAR'S STEERING STIFFENED UP AND I COUL... Read more
Incident date: Jun 8, 2016
I AM HAVING A MAJOR SAFETY ISSUE WITH MY CAR AND IT SEEMS LIKE AUDI OF AMERICA (AOA) DOES NOT SEEM TO REALLY CARE. IT ALL STARTED IN AUG 2015 AND A BUNCH OF FAULT CODES CAME ONE. THE SECOND TIME, I BELIEVE, WAS JAN 2016 AND I WAS DRIVING ON I-95 AND SUDDENLY ABOUT 5 FAULT CODES SHOWED UP WHILE I WAS DRIVING. I WAS TRAVELING ABOUT 70MPH IN THE MIDDLE LANE. THE CAR'S STEERING STIFFENED UP AND I COUL... Read more
Incident date: Jan 12, 2016
THE HEAD RESTRAINTS PUSH BOTH THE DRIVE AND THE PASSENGERS HEADS FORWARD AND IT CAUSE NECK PAIN. I CANNOT ADJUST THE HEAD RESTRAINT AND IT IS HIGHLY UNCOMFORTABLE. STOP MAKING THE MANUFACTURERS PRODUCE THESE HEAD RESTRAINTS. LET THEM MAKE ADJUSTABLE ONES AGAIN.
Incident date: Jun 18, 2016
LEFT HEADLIGHT DIP LIGHT COMES ON WHEN I AM DRIVING AND HIT A HIGHWAY BUMP AND THEN THE LEFT HEADLIGHT FAILS. WHEN I SHUT THE CAR OFF AND THEN TURN THE CAR BACK ON THE LIGHT WORKS AND THE DIP WARNING LIGHT GOES OFF.
AUDI
A4 CABRIOLET
(2009) — ENGINE
Jun 22, 2016
Incident date: Oct 27, 2015
VEHICLE WAS IN MOTION ON A SUBURBAN ROAD, DRIVING FORWARD, WHEN IT DEVELOPED FORWARD/BUCKING MOTION BEFORE STALLING/STOPPING IN TRAFFIC. UPON DEALER INSPECTION, THE VEHICLE'S HIGH PRESSURE FUEL PUMP WAS FOUND TO HAVE FAILED, WHICH DIRECTLY CAUSED A FAILURE OF THE ENGINE CAM SHAFT, RESULTING IN A COSTLY REPAIR TO CORRECT.
AUDI
A4 CABRIOLET
(2009) — FUEL/PROPULSION SYSTEM
Jun 22, 2016
Incident date: Oct 27, 2015
VEHICLE WAS IN MOTION ON A SUBURBAN ROAD, DRIVING FORWARD, WHEN IT DEVELOPED FORWARD/BUCKING MOTION BEFORE STALLING/STOPPING IN TRAFFIC. UPON DEALER INSPECTION, THE VEHICLE'S HIGH PRESSURE FUEL PUMP WAS FOUND TO HAVE FAILED, WHICH DIRECTLY CAUSED A FAILURE OF THE ENGINE CAM SHAFT, RESULTING IN A COSTLY REPAIR TO CORRECT.
Incident date: Jun 22, 2016
TAKATA RECALL- PER RECALL INSTRUCTIONS, ATTEMPTED TO HAVE DEALER: AUDI RENO TAHOE 9190 S. VIRGINIA ST. RENO, NV89511 MAKE NECESSARY REPAIRS. COLTON GAFFNEY AND CORY HOBSON REFUSED TO ACCEPT VEHICLE.
Incident date: Jun 22, 2016
I BOUGHT THE VEHICLE LAST YEAR WHEN IT HAD 78,000 MILES ON IT. ONLY 4 MONTHS AFTER HAVING PURCHASED THE CAR, I GOT A MESSAGE ON THE TROUBLE LIGHT WARNING SYSTEM THAT I HAD A "DIPPED LIGHT". I HAD TO GOOGLE OTHER AUDI OWNERS TO FIND OUT WHAT A DIPPED LIGHT WAS, AS I NEVER HEARD OF A BURNED OUT HEADLIGHT TERMED AS A "DIPPED LIGHT" BEFORE. I CAN ONLY DRIVE IT DURING THE DAY NOW, AS I HAVE HEARD IN... Read more
Incident date: Jun 15, 2016
I HAVE A USED 2006 AUDI A6 QUATTRO 3.2 [WHEN PURCHASED IN 2013 IT ONLY HAD 89,000 MILES - CURRENTLY AT 111,139 MILES]. LAST WEDNESDAY 06/15/2016, THE CAR REFUSED TO TURN OVER, HOWEVER, THE RADIO, MMI, EXTERIOR/INTERIOR LIGHTS WERE ALL OPERABLE. AFTER INVESTIGATING THE ISSUE MORE, I REALIZED THAT THE ELECTRICAL WINDOWS REFUSED TO RAISE, THE DASH DIDN'T ILLUMINATE, AND I WAS UNABLE TO PLACE THE CAR ... Read more
Incident date: Jun 15, 2016
I HAVE A USED 2006 AUDI A6 QUATTRO 3.2 [WHEN PURCHASED IN 2013 IT ONLY HAD 89,000 MILES - CURRENTLY AT 111,139 MILES]. LAST WEDNESDAY 06/15/2016, THE CAR REFUSED TO TURN OVER, HOWEVER, THE RADIO, MMI, EXTERIOR/INTERIOR LIGHTS WERE ALL OPERABLE. AFTER INVESTIGATING THE ISSUE MORE, I REALIZED THAT THE ELECTRICAL WINDOWS REFUSED TO RAISE, THE DASH DIDN'T ILLUMINATE, AND I WAS UNABLE TO PLACE THE CAR ... Read more
Incident date: Jun 15, 2016
I HAVE A USED 2006 AUDI A6 QUATTRO 3.2 [WHEN PURCHASED IN 2013 IT ONLY HAD 89,000 MILES - CURRENTLY AT 111,139 MILES]. LAST WEDNESDAY 06/15/2016, THE CAR REFUSED TO TURN OVER, HOWEVER, THE RADIO, MMI, EXTERIOR/INTERIOR LIGHTS WERE ALL OPERABLE. AFTER INVESTIGATING THE ISSUE MORE, I REALIZED THAT THE ELECTRICAL WINDOWS REFUSED TO RAISE, THE DASH DIDN'T ILLUMINATE, AND I WAS UNABLE TO PLACE THE CAR ... Read more
Incident date: Apr 15, 2016
TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jun 17, 2016
MECHATRONIC FAILURE. CAR WAS FULLY SERVICED AND MAINTAINED BY AUDI HOWEVER AUDI WILL NOT PAY FOR COST OF REPLACEMENT. COST OF REPLACEMENT IS $3,000 USD. CAR DISPLAYED GEARBOX MALFUNCTION LIMITED DRIVING ABILITY, PARKING BRAKE FAILURE THEN LOST ALL DRIVE AND CAR WAS STUCK IN N. I WAS UNABLE TO SHIFT OUT OF GEAR AND PUT THE CAR IN PARK THIS IS A SAFETY ISSUE.