Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,943 complaints for AUDI
Incident date: Aug 5, 2016
TAKATA AIRBAG I AM WRITING TO EXPRESS MY GREAT CONCERN ABOUT THIS POTENTIALLY LETHAL ISSUE WITH MY CAR. THIS RECALL IS OPEN SINCE FEBRUARY 2016 AND YET NOTHING HAS BEEN DONE TO RECTIFY THIS. I AM FORCED TO DRIVE A POTENTIALLY LETHALLY HARMFUL VEHICLE OVER THE LACK OF ABILITY BY THE MANUFACTURER TO REMEDY THE AIRBAG INFLATOR. I UNDERSTAND THE INVOLVED CONCERNS OF THE SURVIVABILITY OF TAKATA - HOW... Read more
Incident date: Aug 5, 2016
TAKATA RECALL AUDI STATES "RECOMMENDS AVOIDING THE USE OF THE FRONT PASSENGER SEAR WHENEVER POSSIBLE UNTIL THE RECALL REPAIR HAS BEEN PERFORMED.". ARE THEY GOING TO PROVIDER A LOANER VEHICLE UNTIL THIS REPAIR IS PERFORMED? THIS VEHICLE IS USED BY MY FAMILY DAILY AND SOMEONE IN THE FRONT PASSENGER SEAT CANNOT BE AVOIDED. THIS IS ABSURD AND A VEHICLE SHOULD BE PROVIDED.
Incident date: Jun 5, 2016
TL* THE CONTACT OWNS A 1996 AUDI A6. THE CONTACT STATED THAT THE IGNITION SWITCH BECAME INOPERABLE IN VARIOUS POSITIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V017000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. UPDATED 10/18/16*LJ *TR
Incident date: Jun 5, 2016
TL* THE CONTACT OWNS A 1996 AUDI A6. THE CONTACT STATED THAT THE IGNITION SWITCH BECAME INOPERABLE IN VARIOUS POSITIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V017000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. UPDATED 10/18/16*LJ *TR
AUDI
A4 CABRIOLET
(2007) — AIR BAGS
Aug 4, 2016
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V382000 (AIR BAGS) AND 16V079000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAIL... Read more
Incident date: Jun 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V385000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. VIN TOOL CON... Read more
Incident date: Aug 4, 2016
TAKATA RECALL: THIS COMPLAINT IS IN REGARD TO PASSENGER AIRBAG ONLY, WHAT ABOUT THE DRIVER. I CONTACTED AUDI USA, 800-822-2834 AND CONFIRMED WITH THE REP ( VINCE) THAT THERE IS NO GUARANTEE AVAILABLE REGARDING THE DRIVER AIRBAG NOT AFFECTED BY THE RECALL. AUDI USA IS NOT ABLE/WILLING TO PROVIDE A LETTER INDICATING THAT THERE IS NO NEED TO BE CONCERNED RE; DRIVER AIR BAG AND MORE IMPORTANTLY ,... Read more
Incident date: Apr 4, 2016
TL* THE CONTACT OWNS A 2008 AUDI A3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/11/16 *BF UPDATED 10/13/16.*JB
AUDI
A4 CABRIOLET
(2008) — AIR BAGS
Aug 4, 2016
Incident date: Aug 4, 2016
TAKATA RECALL: RECEIVED NOTICE FROM AUDI OF AMERICA APRIL 2016 STATING THE DRIVER'S SIDE AIRBAG INFLATOR HAS POTENTIAL TO CAUSE INJURY OR DEATH BUT NO PARTS AVAILABLE TO REPAIR. RECEIVED NOTICE FROM AUDI OF AMERICAN JULY 2016 STATING THE PASSENGER'S SIDE AIRBAG INFLATOR HAS POTENTIAL TO CAUSE INJURY OR DEATH BUT NO PARTS AVAILABLE TO REPAIR AND THEY RECOMMEND NOT USING PASSENGER SEAT UNTIL RECAL... Read more
Incident date: Aug 1, 2016
TAKATA RECALL I WORK FOR A DEALERSHIP WE SELL AUDI'S I FINALLY HAVE Q5'S TO SELL AT A GOOD PRICE TO THE CONSUMER, HOWEVER THIS RECALL IS KILLING THE SALE BECAUSE OUR PARTS DEPARTMENT CAN NOT GET REPLACEMENT PARTS FOR THE AIR BAG HOWEVER A HONDA DEALER A HALF MILE AWAY HAS DONE OVER 30 REPLACEMENTS. HOW DO YOU GET THE PARTS I HAVE GONE ON LINE TALKED TO SEVERAL PEOPLE AND HAVE NO CLUE WHEN WE... Read more
Incident date: Aug 2, 2016
2ND TIME THIS HAS HAPPENED IN JUST A FEW DAYS. I WANT TO START DOCUMENTING EVERY TIME THIS HAS HAPPENED. I WAS PULLING INTO FAST MOVING TRAFFIC FROM A SIDE STREET. I WAS MAKING A LEFT HAND TURN AND THE CAR HESITATED PUTTING ME INTO THE WAY OF ON COMING TRAFFIC AT 50 MPH. THIS WAS VERY DANGEROUS BECAUSE I WAS ACCELERATING TRYING TO REACH 50 MPH COULD HAVE BEEN REAR ENDED ONLY GOING ABOUT 10 MPH.
Incident date: Aug 2, 2016
2ND TIME THIS HAS HAPPENED IN JUST A FEW DAYS. I WANT TO START DOCUMENTING EVERY TIME THIS HAS HAPPENED. I WAS PULLING INTO FAST MOVING TRAFFIC FROM A SIDE STREET. I WAS MAKING A LEFT HAND TURN AND THE CAR HESITATED PUTTING ME INTO THE WAY OF ON COMING TRAFFIC AT 50 MPH. THIS WAS VERY DANGEROUS BECAUSE I WAS ACCELERATING TRYING TO REACH 50 MPH COULD HAVE BEEN REAR ENDED ONLY GOING ABOUT 10 MPH.
Incident date: Aug 2, 2016
2ND TIME THIS HAS HAPPENED IN JUST A FEW DAYS. I WANT TO START DOCUMENTING EVERY TIME THIS HAS HAPPENED. I WAS PULLING INTO FAST MOVING TRAFFIC FROM A SIDE STREET. I WAS MAKING A LEFT HAND TURN AND THE CAR HESITATED PUTTING ME INTO THE WAY OF ON COMING TRAFFIC AT 50 MPH. THIS WAS VERY DANGEROUS BECAUSE I WAS ACCELERATING TRYING TO REACH 50 MPH COULD HAVE BEEN REAR ENDED ONLY GOING ABOUT 10 MPH.
Incident date: Jul 1, 2016
RECEIVED RECALL NOTICE 8/1/2016 DATED JULY 2016. DANGER (EVEN DEATH) CAN OCCUR REGARDING AIRBAG ON PASSENGER SIDE. NO DATE AS TO WHEN REPLACEMENT WILL BE AVAILABLE. ASKED FOR LOANER CAR IN THE INTERIM AND GOT DENIED.
Incident date: Aug 1, 2016
RECEIVED RECALL NOTICE 8/2/2016 DATED JULY 2018. IT IS DANGEROUS RIDING IN PASSENGER SIDE OF CAR AND THEY HAVE NO DATE AS TO WHEN REPLACEMENT AIRBAGS WILL BE AVAILABLE AND WILL NOT OFFER LOANER CAR IN INTERIM.
Incident date: Aug 3, 2016
TAKATA RECALL THE PROBLEM WITH THE TAKATA AIRBAGS HAS BEEN ABSOLUTELY CONFIRMED FOR YEARS AND THIS IS THE FIRST NOTICE FROM AUDI IN THE TIME WE HAVE OWNED THE CAR (OVER ONE YEAR). HOW IS IT THAT THEY CAN CASUALLY SUGGEST THAT, "AUDI RECOMMENDS AVOIDING USE OF THE FRONT PASSENGER SEAT WHENEVER POSSIBLE UNTIL THE THE RECALL REPAIR HAS BEEN PERFORMED.", AND STATE THAT THE USE MAY RESULT, "IN SERIO... Read more
Crash
Incident date: Aug 3, 2016
TAKATA RECALL - I HAVE BEEN NOTIFIED BY AUDI THAT THE AIRBAG IN MY CAR NEEDS TO BE REPLACED BUT THEY HAVE OFFERED NO TIMETABLE AS TO WHEN THIS MAY BE POSSIBLE. NO SOLUTION IS CURRENTLY AVAILABLE. I FIND IT DISCONCERTING TO BE DRIVING A CAR THAT HAS AN AIRBAG THAT COULD CAUSE SIGNIFICANT INJURY.
Incident date: Aug 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER DID NOT HAVE A REPAIR SOLUTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... Read more
Incident date: Aug 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more
Incident date: May 18, 2016
I WAS DRIVING ON A SUBURBAN CITY STREET IN A STRAIGHT LINE WITH NO CARS OR ANY OTHER OBSTRUCTIONS AHEAD OF ME OR BEHIND ME. WITHOUT WARNING, THE CAR ENGAGED ITS EMERGENCY BRAKING THROWING MY DAUGHTER AND ME FORWARD VIOLENTLY INTO OUR SEAT BELTS. WHEN I FELL BACK, THE DASHBOARD WAS SHOWING ME A PROXIMITY WARNING BUT AGAIN NOTHING WAS ANYWHERE NEAR OUR CAR. THE SERVICING DEALER SAID THEY DIDN'T ... Read more
Incident date: May 18, 2016
I WAS DRIVING ON A SUBURBAN CITY STREET IN A STRAIGHT LINE WITH NO CARS OR ANY OTHER OBSTRUCTIONS AHEAD OF ME OR BEHIND ME. WITHOUT WARNING, THE CAR ENGAGED ITS EMERGENCY BRAKING THROWING MY DAUGHTER AND ME FORWARD VIOLENTLY INTO OUR SEAT BELTS. WHEN I FELL BACK, THE DASHBOARD WAS SHOWING ME A PROXIMITY WARNING BUT AGAIN NOTHING WAS ANYWHERE NEAR OUR CAR. THE SERVICING DEALER SAID THEY DIDN'T ... Read more
Incident date: May 18, 2016
I WAS DRIVING ON A SUBURBAN CITY STREET IN A STRAIGHT LINE WITH NO CARS OR ANY OTHER OBSTRUCTIONS AHEAD OF ME OR BEHIND ME. WITHOUT WARNING, THE CAR ENGAGED ITS EMERGENCY BRAKING THROWING MY DAUGHTER AND ME FORWARD VIOLENTLY INTO OUR SEAT BELTS. WHEN I FELL BACK, THE DASHBOARD WAS SHOWING ME A PROXIMITY WARNING BUT AGAIN NOTHING WAS ANYWHERE NEAR OUR CAR. THE SERVICING DEALER SAID THEY DIDN'T ... Read more
Incident date: Apr 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO SUPPLY THE PARTS FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) BEYOND A REASONABLE TIME FRAME. THE DEALER INDICATED THAT THE PARTS MAY BECOME AVAILABLE UNTIL THE FIRST QUARTER OF 2017. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A... Read more
Incident date: Apr 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO... Read more
Incident date: Mar 2, 2015
TL* THE CONTACT OWNS A 2008 AUDI A6. WHILE DRIVING 55 MPH, SMOKE ENTERED THE CABIN OF THE VEHICLE. THE CONTACT NOTICED THAT THE PASSENGER SIDE BRAKE LIGHT MELTED AND THE DRIVER SIDE BRAKE FLICKERED. IT WAS DIAGNOSED THAT THE BRAKE LIGHTS NEEDED TO BE REWIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 134,570.
Incident date: Jul 29, 2016
I RECEIVED A LETTER FROM TAKATA STARTING THERE WAS A PROBLEM WITH THE AIRBAG POSSIBLE DEPLOYING/NOT DEPLOYING AND THEIR WAS NOT A FIX AT THIS TIME. IT ALSO STARTED NOT TO HAVE ANYONE RIDE IN FRONT PASSENGER SET. I CONTACTED THE PROVIDED NUMBER AND LET THEM KNOW THAT I HAVE FOUR KIDS AND THIS WAS MY ONLY CAR AND I FELT UNSAFE DRIVING THE CAR. THEREFORE I ASKED THEM TO PROVIDE ME WITH ANOTHER SAFE F... Read more
Incident date: May 2, 2016
"DIPPED RIGHT HEADLIGHT" WARNING POPPED UP ON MY CAR, ON AND OFF FOR MONTHS. MY RIGHT FRONT HEADLIGHT WOULD WORK ONE DAY AND THEN "FAIL" THE NEXT. IT HAD BEEN HAPPENING FOR SEVERAL MONTHS UNTIL IT FINALLY COMPLETELY STOPPED WORKING. MY BALLAST FAILED WHICH CAUSED HID/XENON LIGHT TO BURN OUT ON FRONT RIGHT HEADLIGHT. I HAVE READ THIS HAS BEEN HAPPENING A LOT WITH THE HID/XENON LIGHT SYSTEMS AND... Read more
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2015 AUDI Q7. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,400.
Incident date: Jul 29, 2016
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 28, 2016
TAKATA RECALL: I FIND IT COMPLETELY UNBELIEVABLE, SCARY AND A HUGE LACK OF INTEREST AND CONSIDERATION FOR THE SAFETY OF DRIVERS THAT THE SCHEDULE FOR ADDRESSING THE TAKATA RECALL IS SO DRAWN OUT. I WAS NOTIFIED IN APRIL OF THE RECALL AND AM NOW TOLD THAT IT WILL NOT BE ADDRESSED UNTIL 2018. I HAVE NO CHOICE BUT TO DRIVE MY CAR TO GET TO WORK, AND EVERY DAY I HAVE TO WORRY ABOUT WHETHER OR NOT THE ... Read more
Incident date: Jul 16, 2016
CAR STARTED BLOWING WHITE SMOKE AND OIL CONSUMPTION INCREASED TO 1 QUART PER 500 MILES. DEALERSHIP REPLACED PCV VALVE, WHICH SHOULD HAVE BEEN REPLACED UNDER CSC-10043026-6562. HOWEVER, SINCE THE CHECK ENGINE LIGHT NEVER ILLUMINATED, THE DEALERSHIP AND AUDI REFUSE TO COVER THIS ISSUE UNDER THE EXTENDED WARRANTY, DESPITE THE FACT THAT THE DEFECTIVE PART IS SPECIFICALLY CALLED OUT IN THEIR CUSTOMER... Read more
Incident date: Jul 28, 2016
FROM A STOPPED POSITION ON A SIDE STREET IN A LEFT HAND TURN LANE I STEPPED ON THE GAS PEDAL AND THE CAR STARTED TO MOVE THEN IMMEDIATELY HAD A LOSS OF POWER IN MAKING A LEFT HAND TURN ONTO A MAJOR STREET. THE CAR LURCHED FORWARD THEN HESITATED. IT IS REALLY DANGEROUS BECAUSE IT CAN SURPRISE PEOPLE AND CAUSE CARS TO CRASH INTO ME. IT HAS DONE THIS A FEW OTHER TIMES. I FEEL GIVEN THE RIGHT CIRCUMS... Read more
Incident date: Jul 28, 2016
FROM A STOPPED POSITION ON A SIDE STREET IN A LEFT HAND TURN LANE I STEPPED ON THE GAS PEDAL AND THE CAR STARTED TO MOVE THEN IMMEDIATELY HAD A LOSS OF POWER IN MAKING A LEFT HAND TURN ONTO A MAJOR STREET. THE CAR LURCHED FORWARD THEN HESITATED. IT IS REALLY DANGEROUS BECAUSE IT CAN SURPRISE PEOPLE AND CAUSE CARS TO CRASH INTO ME. IT HAS DONE THIS A FEW OTHER TIMES. I FEEL GIVEN THE RIGHT CIRCUMS... Read more
Incident date: Jul 28, 2016
FROM A STOPPED POSITION ON A SIDE STREET IN A LEFT HAND TURN LANE I STEPPED ON THE GAS PEDAL AND THE CAR STARTED TO MOVE THEN IMMEDIATELY HAD A LOSS OF POWER IN MAKING A LEFT HAND TURN ONTO A MAJOR STREET. THE CAR LURCHED FORWARD THEN HESITATED. IT IS REALLY DANGEROUS BECAUSE IT CAN SURPRISE PEOPLE AND CAUSE CARS TO CRASH INTO ME. IT HAS DONE THIS A FEW OTHER TIMES. I FEEL GIVEN THE RIGHT CIRCUMS... Read more
Incident date: Jul 2, 2016
TL* THE CONTACT OWNS A 2012 AUDI A6. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING MINUTES, THE VEHICLE RESTARTED AND THERE WAS A SIGNIFICANT REDUCTION IN THE ENGINE POWER AND THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE STARTER RELAY COULD HAVE P... Read more
Incident date: Mar 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Jul 23, 2016
MY CAR HAS A LEAKING HIGH PRESSURE FUEL LEAK FROM THE HIGH PRESSURE HOSE RIGHT AT THE TOP OF THE ENGINE BLOCK AT THE REAR OF THE ENGINE. THE STEEL LINE CONNECTS DIRECTLY TO THE FILTER AND IS LEAKING FROM THE STAINLESS STEAL LINE. THE POWER STEERING METAL HOSE LINES ARE INCORRECT FROM THE FACTORY AND DO NOT SUPPLY ENOUGH PRESSURE IN THE LINE TO KEEP THE STEERING WHEEL FROM A VERY HARSH LOW SPEED ... Read more
Fire
Incident date: Jul 23, 2016
MY CAR HAS A LEAKING HIGH PRESSURE FUEL LEAK FROM THE HIGH PRESSURE HOSE RIGHT AT THE TOP OF THE ENGINE BLOCK AT THE REAR OF THE ENGINE. THE STEEL LINE CONNECTS DIRECTLY TO THE FILTER AND IS LEAKING FROM THE STAINLESS STEAL LINE. THE POWER STEERING METAL HOSE LINES ARE INCORRECT FROM THE FACTORY AND DO NOT SUPPLY ENOUGH PRESSURE IN THE LINE TO KEEP THE STEERING WHEEL FROM A VERY HARSH LOW SPEED ... Read more
Fire
Incident date: Jul 23, 2016
MY CAR HAS A LEAKING HIGH PRESSURE FUEL LEAK FROM THE HIGH PRESSURE HOSE RIGHT AT THE TOP OF THE ENGINE BLOCK AT THE REAR OF THE ENGINE. THE STEEL LINE CONNECTS DIRECTLY TO THE FILTER AND IS LEAKING FROM THE STAINLESS STEAL LINE. THE POWER STEERING METAL HOSE LINES ARE INCORRECT FROM THE FACTORY AND DO NOT SUPPLY ENOUGH PRESSURE IN THE LINE TO KEEP THE STEERING WHEEL FROM A VERY HARSH LOW SPEED ... Read more
Fire
Incident date: Jun 1, 2015
BLINKING DRIVERS SIDE HEADLIGHT. AUDI HAS TECHNICAL SERVICE BULLETIN AND WILL NOT REPAIR FOR FREE !! TERE REASONING IS IS THAT I HAVE OVER 100 K MILES. I REPORTED THIS TO THEM WHEN I HAD 62 K MILES AND THEY SAID IT NEVER BLINKED WHEN THEY TESTED IT (NOT TRUE) THIS IS A MAJOR SAFETY HAZARD AT NIGHT AND THEY WANT TO CHARGE ME OVER $1,000 DOLLARS TO FIX....THIS SHOULD BE A RECALL AS IT IS A SAFETY ... Read more
Crash
Incident date: Jun 1, 2015
BLINKING DRIVERS SIDE HEADLIGHT. AUDI HAS TECHNICAL SERVICE BULLETIN AND WILL NOT REPAIR FOR FREE !! TERE REASONING IS IS THAT I HAVE OVER 100 K MILES. I REPORTED THIS TO THEM WHEN I HAD 62 K MILES AND THEY SAID IT NEVER BLINKED WHEN THEY TESTED IT (NOT TRUE) THIS IS A MAJOR SAFETY HAZARD AT NIGHT AND THEY WANT TO CHARGE ME OVER $1,000 DOLLARS TO FIX....THIS SHOULD BE A RECALL AS IT IS A SAFETY ... Read more
Crash
Incident date: Jun 1, 2015
BLINKING DRIVERS SIDE HEADLIGHT. AUDI HAS TECHNICAL SERVICE BULLETIN AND WILL NOT REPAIR FOR FREE !! TERE REASONING IS IS THAT I HAVE OVER 100 K MILES. I REPORTED THIS TO THEM WHEN I HAD 62 K MILES AND THEY SAID IT NEVER BLINKED WHEN THEY TESTED IT (NOT TRUE) THIS IS A MAJOR SAFETY HAZARD AT NIGHT AND THEY WANT TO CHARGE ME OVER $1,000 DOLLARS TO FIX....THIS SHOULD BE A RECALL AS IT IS A SAFETY ... Read more
Crash
Incident date: Jul 25, 2007
DRIVER'S SIDE LOW BEAM HEADLIGHT INTERMITTENTLY TURNS OFF OR ON BUT CURRENTLY IS PERMANENTLY OFF.HAVE RESEARCHED THE PROBLEM AND IT SEEMS TO BE QUITE COMMON AMONG 2000 TO 2003 TT OWNERS. WHEN TURNING ON THE HEADLIGHTS WITH THE SWITCH AT TIMES THEY WOULD GO ON IMMEDIATELY BUT MOSTLY I WOULD HAVE TO TURN THE SWITCH MANY TIMES BEFORE THE LIGHTS ON THE DRIVERS SIDE WOULD GO ON. TRIED REPLACING BULB B... Read more
Incident date: Jul 21, 2016
TAKATA RECALL. RECEIVED LETTER FROM AUDI OF AMERICA IN APRIL 2016 INDICATING AIRBAG INFLATOR COULD RUPTURE, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH. HAVE APPOINTMENT FOR REGULAR CAR SERVICING ON JULY 21 2016. INQUIRED ABOUT PLANS REGARDING RECALL REPAIR. DEALERSHIP INDICATED THAT THERE ARE NO CURRENT TIMELINES FOR REPAIRS. WILL BE NOTIFIED WHEN PARTS BECOME AVAILABLE. NO FURTHER RECOMME... Read more
Incident date: May 1, 2009
AUDI OF AMERICA IS SAYING THAT THE NHTSA IS SAYING THAT I SHOULD CONTINUE TO DRIVE THE VEHICLE HERE IS THE LANGUAGE FROM AN EMAIL I RECEIVED TODAY FROM AUDI OF AMERICA "THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION (NHTSA) HAS ENCOURAGED CUSTOMERS TO BRING THEIR VEHICLES IN FOR SERVICE AS SOON AS THEY ARE NOTIFIED THAT PARTS ARE AVAILABLE AND FURTHER INDICATED THAT CUSTOMERS SHO... Read more
Incident date: Apr 1, 2016
TAKATA SDI DRIVER FRONTAL AIRBAG SAFETY RECALL 69N1; NHTSA: 16V078; RECEIVED NOTICE IN APRIL 2016. I HAVE NOT RECEIVED A RESPONSE TO MY VOICEMAIL A FEW DAYS AGO TO AUDI'S 1-800 NUMBER. I RECEIVED THE NOTICE OF THE RECALL IN APRIL, BUT TO DATE, HAVE NOT BE CONTACTED TO SCHEDULE A REPAIR. I THINK OVER THREE MONTHS OF NO CONTACT FROM AUDI REGARDING THIS SAFETY REPAIR IS UNREASONABLE AND DANGEROUS.... Read more
Incident date: Feb 20, 2012
SINCE THE MOMENT I PURCHASED THIS VEHICLE IN 2012, I'VE HAD NOTHING BUT CONSTANT ISSUES. THIS VEHICLE HAS STOPPED IN THE MIDDLE OF THE STREET ON THE FREEWAY (SURPRISED I WAS NOT HURT BECAUSE OF THIS). I'VE HAD ENGINE LIGHTS ON, CHECK OIL LEVEL LIGHTS ON, ALTERNATOR GOING BAD, ESP LIGHTS ON, BEARINGS REPLACEMENT. YOU NAME IT, ITS HAPPENED. I TOOK MY AUDI IN FOR AN APPRAISAL AND TURNS OUT THE TRANSM... Read more
Incident date: Feb 20, 2012
SINCE THE MOMENT I PURCHASED THIS VEHICLE IN 2012, I'VE HAD NOTHING BUT CONSTANT ISSUES. THIS VEHICLE HAS STOPPED IN THE MIDDLE OF THE STREET ON THE FREEWAY (SURPRISED I WAS NOT HURT BECAUSE OF THIS). I'VE HAD ENGINE LIGHTS ON, CHECK OIL LEVEL LIGHTS ON, ALTERNATOR GOING BAD, ESP LIGHTS ON, BEARINGS REPLACEMENT. YOU NAME IT, ITS HAPPENED. I TOOK MY AUDI IN FOR AN APPRAISAL AND TURNS OUT THE TRANSM... Read more
Incident date: Feb 20, 2012
SINCE THE MOMENT I PURCHASED THIS VEHICLE IN 2012, I'VE HAD NOTHING BUT CONSTANT ISSUES. THIS VEHICLE HAS STOPPED IN THE MIDDLE OF THE STREET ON THE FREEWAY (SURPRISED I WAS NOT HURT BECAUSE OF THIS). I'VE HAD ENGINE LIGHTS ON, CHECK OIL LEVEL LIGHTS ON, ALTERNATOR GOING BAD, ESP LIGHTS ON, BEARINGS REPLACEMENT. YOU NAME IT, ITS HAPPENED. I TOOK MY AUDI IN FOR AN APPRAISAL AND TURNS OUT THE TRANSM... Read more
AUDI
A3 CABRIOLET
(2015) — STRUCTURE:BODY
Jul 19, 2016
Incident date: Jul 19, 2016
I WAS DRIVING AND SUDDENLY HEARD A LOUD EXPLOSION ON THE TOP OF ME, THEN I SAW A MY SUNROOF CRACKED. I STOPPED TO CHECK ON IT AND I CONTINUED DRIVING FOR ABOUT A MILE UNTIL PART OF THE SUNROOF BLEW OFF AND HIT OTHER CARS. NOTHING HIT THE GLASS FOR IT TO BRAKE, IT SIMPLY EXPLODED FROM THE INSIDE OUT (PRESSURE-LIKE EXPLOSION). DEALER SAYS IT HAS NO RECALL AT THE MOMENT FOR MY VEHICLE BUT WHILE DOING... Read more