Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,943 complaints for AUDI
Incident date: Aug 22, 2016
I RECEIVED A LETTER FROM AUDI REGARDING THE RECALL ON MY TAKATA PASSENGER FRONTAL AIRBAG INFORMING ME OF THE RECALL AND SUGGESTING THAT I AVOID USING MY FRONT PASSENGER SEAT. I AM APPALLED THAT AUDI WOULD MAKE SUCH A STATEMENT KNOWING THAT THEIR CUSTOMERS USE THE VEHICLES AS FAMILY CARS, TYPICALLY HAVING SOMEONE IN THE FRONT PASSENGER SEAT. AUDI HAS NO FORESEEN DATE OF REPAIR. IN ADDITION, THE ... Read more
Incident date: Aug 2, 2016
TAKATA RECALL. I RECEIVED NOTIFICATION OF THIS RECALL SEVERAL WEEKS AGO. I AM VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE ESPECIALLY WITH THE FRONT PASSENGER SEAT. THIS IS A PRIMARY DRIVING VEHICLE AND NEEDS TO BE IN UPSTANDING DRIVING SHAPE.
Incident date: Aug 17, 2016
THE ABS CONTROL MODULE HAS FAILED AND I'VE READ THIS IS AN ONGOING ISSUE WITH ALL 2009 MODELS FROM AUDI TO VOLKSWAGEN TSI ENGINE MODELS. THE VEHICLE HAD ABS STEERING AND BRAKE LIGHTS COME ON WITHIN THE CLUSTER. WHEN BRAKING THE BRAKES LOCKED UP CAUSING ME TO LOSE CONTROL. THANKFULLY I WAS NOT GOING FAST IT DIDN'T CRASH INTO ANYTHING.
Incident date: May 30, 2016
AT ABOUT 49K MILES THE CAR WOULD SOMETIMES LURCH BACKWARDS WHEN IN REVERSE OR GOING FROM REVERSE TO PARK. TOOK INTO MECHANIC. NO DIAGNOSTIC CODES SHOWED UP. AROUND 60K MILES THE CAR OVERHEATED. AUDI STATED IT NEEDED A NEW THERMOSTAT WHICH WAS AROUND $1000. DROVE THE CAR ACROSS COUNTRY FROM CA TO CO. AROUND 62K MILES CAR WENT INTO LIMP MODE AND WOULD NOT GET OUT OF 1ST OR 2ND GEAR. "GEARBOX ... Read more
Incident date: Aug 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Jun 15, 2016
THE HARD PLASTIC SEAT BACK OF THE PASSENGER SEAT HAS COME LOOSE. THE ADHESION SYSTEM HAS FAILED. THERE HAS BEEN VERY LIGHT USE OF ALL SEATS OTHER THAN THE DRIVER'S SEAT.
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVA... Read more
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVA... Read more
Incident date: Aug 18, 2016
I WAS TOLD THIS IS A RECURRING ISSUE, THE ANTIFREEZE GETS INTO THE WIRING HARNESS AND FOR ME THE ENGINE SHUT DOWN WHILE DRIVING DOWN THE HIGHWAY. TO FIX THE ISSUE THEY HAVE TO TAKE THE ENGINE OUT AND REPLACE THE WIRE HARNESS. A VERY EXPENSIVE FIX, I HAVE IT UNDER WARRANTY BUT WAS TOLD I WAS LUCKY, WHICH I ASSUME MEANS IF I DID NOT HAVE THE 100000 MILE WARRANTY I WOULD BE PAYING OUT OF POCKET. BUT ... Read more
Incident date: Jul 18, 2016
WHILE DRIVING THE VEHICLE ON A HIGHWAY GOING STRAIGHT AT ~65MPH THE PASSENGER SIDE CURTAIN AND SEAT AIRBAGS DEPLOYED FOR NO REASON. VEHICLE MANUFACTURER CITED A "CRASH" SIGNAL FROM SIDE IMPACT SENSOR WAS THE CAUSE OF THE FALSE DEPLOYMENT. NO PHYSICAL CAUSE COULD BE FOUND, NO DAMAGE WAS FOUND ON VEHICLE AND ALL AIRBAG SYSTEM WIRING WAS FOUND TO BE INTACT AND ORIGINAL. MANUFACTURER WOULD NOT OWN ... Read more
Incident date: Aug 18, 2016
TL* THE CONTACT OWNS A 2006 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAI... Read more
Incident date: Aug 18, 2016
TAKATA RECALL. I LIVE IN A ZONE A HIGH RISK AREA WITH HIGH HEAT AND HUMIDITY (HAWAII) FOR THE TAKATA AIRBAG TO SPONTANEOUSLY EXPLODE OR EXPLODE AS A RESULT OF AN ACCIDENT, AND AUDI HAS, AS OF YET, NOT PROVIDED ANY SOLUTION FOR A LOANER CAR OR RENTAL CAR TO ADDRESS THE RISK OF INJURY OR FATALITY IN DRIVING THE 2011 AUDI Q5. I HAVE CONTACTED AUDI USA AND AUDI HAWAII, AND NEITHER WANTS TO TAKE RESPON... Read more
Incident date: Aug 17, 2016
TL* THE CONTACT OWNS A 2013 AUDI A3. WHILE DRIVING 45 MPH, THE PANORAMIC SUN ROOF FRACTURED WITHOUT WARNING. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,580.
Incident date: Aug 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND FAILED TO PROVIDE A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIE... Read more
Incident date: Mar 25, 2016
TAKATA RECALL PENDING REPAIR RECALL SINCE MARCH 2016.
Incident date: Feb 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) AND 16V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENC... Read more
Incident date: Aug 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONF... Read more
Incident date: May 1, 2016
TAKATA RECALL I JUST RECEIVED RECALL NOTICE FROM MAY 2016 AND SO FAR THERE IS NO REMEDY FOR REPAIR OR RECALL. MY CAR IS UNSAFE.
Incident date: Aug 12, 2016
ON FRIDAY AUG. 12 2016, I PAID A VISIT TO JIM ELLIS AUDI (AUDI ATLANTA) ON 5805 PEACHTREE BLVD, ATLANTA, GA 30341. I WAS LOOKING TO PURCHASE A USED 2014 SQ5. I CURRENTLY HAVE A 2011 Q5 2.0T. I WAS INFORMED DUE TO THE TAKATA AIRBAG RECALL ON MY VEHICLE, THEY WERE ONLY GOING TO SEND THE VEHICLE OFF TO AUCTION, BECAUSE THEY DID NOT WANT TO BE BOTHERED WITH THE RECALL AND THE OWNER JIM ELLIS HAD DIREC... Read more
Incident date: Jul 1, 2016
TAKATA AIRBAG RECALL. NO PARTS YET AND IT IS ADVISED NOT TO LET A PERSON SIT IN THE FRONT PASSENGER SEAT. HOW DO I USE THE VEHICLE?
Incident date: Aug 14, 2016
TAKATA RECALL. WHEN WILL THIS BE ADDRESSED FOR MY VEHICLE?
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD... Read more
Incident date: Jul 5, 2016
THE PARK,REVERSE,NEUTRAL,DRIVE DISPLAY FLASHES WHICH INDICATES THAT THE VEHICLE IS RUNNING IN CAUTION MODE. THE VEHICLE DOES NOT RUN IN REVERSE AND WHILE THE VEHICLE IS MOVING IT SEEMS AS IF IT WANTS TO CHANGE GEARS SUCH AS FROM DRIVE TO NEUTRAL. MY RESEARCH INDICATES THAT THIS WAS A COMMON PROBLEM WITH THE 2008 MODELS. MY RESEARCH ALSO INDICATES THAT THE PROBLEM IS THE TRANSMISSION CONTROL MODULE... Read more
Incident date: Feb 9, 2016
TL* THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V382000 (AIR BAGS) AND 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
AUDI
A4 ALLROAD
(2016) — EXTERIOR LIGHTING
Aug 12, 2016
Incident date: Jan 1, 2010
LIGHTS JUST "DIP" AND TURN OFF WHILE DRIVING.... HAVE TO MANUALLY TURN LIGHTS OFF AND TURN BACK ON WHILE DRIVING. HAVE REPLACE BALASTS AND BULBS AS DEALER RECOMMENDED. STILL DIPS, AND TURNS OFF.. "VERY SERIOUS" PROBLEM.
Incident date: Aug 8, 2016
TAKATA RECALL. I HAVE CONTACTED OUR LOCAL AUTHORIZED AUDI DEALER IN REGARDS TO THE RECALL AND HAVING THE RECALL REPAIR COMPLETED. THE AUDI DEALER DIRECTED ME TO WWW.AUDIUSA.COM. THE AUDI USA WEBSITE RECOMMENDS THE PROBLEM BE CORRECTED WITHOUT DELAY AND DIRECTED ME BACK TO THE DEALER. NEITHER AUDI USA OR OUR LOCAL AUTHORIZED AUDI DEALER CAN PROVIDE A DATE OF WHEN THE PROBLEM WILL BE REPAIRED.
Incident date: Aug 8, 2016
AUDI S4 2010, ELECTRONIC PARKING BREAK RANDOMLY DISENGAGED WHILE PARKED IN A SLOPED PARKING LOT. CAR ROLLED BACK INTO ANOTHER VEHICLE CAUSING 1800 DOLLARS OF DAMAGE.
Crash
Incident date: Aug 8, 2016
FOLLOW UP ON AUDI S4 2010: ELECTRONIC PARKING BRAKE DISENGAGED WHILE PARKED IN SLOPED PARKING LOT. CAR ROLLED BACK INTO ANOTHER PARKED VEHICLE CAUSING 1800 DOLLARS WORTH OF DAMAGE. CALLED THE AUDI DEALERSHIP ABOUT THIS ISSUE AND THEY CLAIM "THEY HAVE NEVER HEARD OF IT. " I DID SOME RESEARCH AND APPARENTLY THIS PROBLEM HAS BEEN REPORTED BY APPROXIMATELY 6 OTHER PEOPLE ON AUDI FORUMS SUCH AS AUDIFO... Read more
Crash
Incident date: Jul 20, 2016
AT 5PM ON JULY 20, 2016 I DROVE MY A6 TO THE HOME OF MY GRANDDAUGHTERS FRIEND, THEY ARE BOTH 15 YRS. OLD AND WERE IN THE CAR AT THE TIME, TO DROP HER OFF . I PULLED INTO THE DRIVEWAY AND WHEN I PUT THE CAR INTO PARK IT LUNGED, AT A FAST RATE, FORWARD SMASHING INTO A RAILROAD TIE RETAINING WALL AND THEN FLEW INTO REVERSE. DURING THIS ENTIRE TIME MY FOOT WAS ON THE BRAKE AND THE SHIFT WAS IN PARK... Read more
Crash
Incident date: Aug 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI WAGON A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CO... Read more
Incident date: Aug 11, 2016
"WARNING: GEARBOX MALFUNCTION- YOU CAN CONTINUE DRIVING" APPEARS AFTER ABOUT 15 MINUTES OF DRIVING. THE CAR DOES NOT MALFUNCTION, CHANGES GEARS WITHOUT PROBLEMS, AND WARNING REMAINS ON SCREEN. CAR HAS 58K MILES AND HAS BEEN WELL MAINTAINED. TOOK TO AUDI DEALERSHIP AND ADVISED MODULE G676 IS BAD. COST TO REPAIR: $5334.39. THERE IS A TSB FOR THIS WARNING ON THIS ISSUE FOR SEVERAL YEARS OF AUD... Read more
Incident date: Aug 8, 2016
AUDI A4 TRANSMISSIONS HAVE A FAULTY TRASMISSION COMPONENT, WHICH CAUSES THEM TO FAIL. REPAIRS ARE COSTLY, AND ARE NOT A GUARANTEED PERMENANT FIX. DRIVING AROUND IN A VEHICLE (KNOWN TO THE MANUFACTURER) WITH A TRANSIMISSION WAITING TO FAIL IS NOT ONLY EXTREMELY UNSAFE - IT'S JUST BAD BUSINESS. PLEASE HELP INSTITUE A RECALL FOR ALL AUDI VEHICHLES WITH FAULTY CVTS. A LAWSUITE SETTLEMENT WAS ANNO... Read more
Incident date: May 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Aug 8, 2016
I'M BEING TOLD BY AUDI THAT THERE WILL NEVER BE A FIX FOR THIS VEHICLE DUE TO THE LIMITED EDITION OF THIS VEHICLE. WE OWE $32,000 ON THIS STILL, SO THIS ISN'T FAIR! WE NEED COMPENSATION AND CAN'T USE THIS TO DRIVE AS A FAMILY VEHICLE, OR A WORK VEHICLE! THE TAKATA AIRBAGS ARE NOT AVAILABLE AND EVEN IF THEY WERE, AUDI SAID THEY AREN'T REPLACING THEM AT OUR DEALER. AUDI CORPORATE DOESN'T RETURN OUR ... Read more
Incident date: Apr 21, 2007
TAKATA RECALL -I FIND THIS EXTREMELY DISTURBING THAT A RISK AS THE RECALL STATES "IN THE EVENT OF AN INFLATOR RUPTURE, IN VERY RARE CASES METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS." THE PART THAT I FIND DISTURBING IS THAT THERE IS NO REPLACEMENT PART AVAILABLE AT THIS TIME AND NO LOANER CARS ARE BEING PROVIDED N... Read more
Incident date: May 1, 2016
TAKATA RECALL. MFG OR DISTRIBUTOR HAS NOT CORRECTED THE RECALL SAFETY ISSUE IN A TIMELY MANNER.
Incident date: Apr 1, 2016
TAKATA RECALL - WE GOT A RECALL BACK IN APRIL ABOUT THE AIR BAG AND WHEN WE CALLED AUDI, THEY SAID THAT THEY HAD NO REMEDY PLANNED AS THEY WERE NOT HAVING ANECDOTAL PROBLEMS REPORTED. THEN JUST LAST WEEK, WE MISSED OUT ON A "SWEET DEAL" FROM AUDI TO HAVE OUR AIR BAG REPLACED BECAUSE THEY HAD TOLD SOUTH ORLANDO AUDI TO CALL CUSTOMERS AND REPLACE THE FIRST FIVE AIR BAGS OF THE OWNERS WHO RESPONDED. ... Read more
Incident date: Aug 6, 2016
ELECTRICAL ISSUE WITH GAUGE CLUSTER, FUEL GAUGE INACCURATE (RUNS OUT OF GAS IN MIDDLE OF HWY), LOW OIL PRESSURE LIGHT COMES ON (MANUAL SAYS TO STOP IMMEDIATELY WHEN LIGHT COMES ON), AIR BAG LIGHT COMES ON! EVERYTHING I HAVE READ STATES THESE ARE ALL PROBLEMS WITH THE GAUGE CLUSTER (COST OVER $1000 TO HAVE REPLACED!) AUDI USA KNOWS ABOUT PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT. AUDI HAS A RECA... Read more
Incident date: Aug 6, 2016
ELECTRICAL ISSUE WITH GAUGE CLUSTER, FUEL GAUGE INACCURATE (RUNS OUT OF GAS IN MIDDLE OF HWY), LOW OIL PRESSURE LIGHT COMES ON (MANUAL SAYS TO STOP IMMEDIATELY WHEN LIGHT COMES ON), AIR BAG LIGHT COMES ON! EVERYTHING I HAVE READ STATES THESE ARE ALL PROBLEMS WITH THE GAUGE CLUSTER (COST OVER $1000 TO HAVE REPLACED!) AUDI USA KNOWS ABOUT PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT. AUDI HAS A RECA... Read more
Incident date: Aug 6, 2016
ELECTRICAL ISSUE WITH GAUGE CLUSTER, FUEL GAUGE INACCURATE (RUNS OUT OF GAS IN MIDDLE OF HWY), LOW OIL PRESSURE LIGHT COMES ON (MANUAL SAYS TO STOP IMMEDIATELY WHEN LIGHT COMES ON), AIR BAG LIGHT COMES ON! EVERYTHING I HAVE READ STATES THESE ARE ALL PROBLEMS WITH THE GAUGE CLUSTER (COST OVER $1000 TO HAVE REPLACED!) AUDI USA KNOWS ABOUT PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT. AUDI HAS A RECA... Read more
Incident date: Aug 8, 2016
FRONT BUMPER PAINT PEALING OFF. HAD THE BUMPER REPLACED JUST OVER A YEAR AGO AND PAINT IS ALREADY PEALING OFF THE NEW BUMPER. AUDI REFUSES TO REPLACE BUMPER AGAIN BECAUSE IT'S PAST THE WARRANTY. CAN'T EVEN WASH THE CAR WITHOUT MORE PAINT PEALING OFF.
Incident date: Aug 8, 2016
PANORAMIC SUNROOF HAS BEEN MAKING NOISE SINCE I PURCHASED THE VEHICLE. DEALER HAS ATTEMPTED TO REMEDY THE ISSUE 5-6 TIMES WITH NO RESOLUTION. IT'S NOISIER DURING THE WINTER THAN DURING THE SUMMER. NOISE IS HEARD ANYWHERE FROM 20 TO 50 MPH ON SMOOTH OR BUMPY ROAD MAKES NO DIFFERENCE.
Incident date: Aug 8, 2016
"TAKATA RECALL" RECEIVED LETTER WARNING OF SERIOUS INJURY OR DEATH, AND TO AVOID USE OF FRONT PASSENGER SEAT UNTIL RECALL IS PERFORMED. AUDIUSA, AND SPECIFICALLY AUDI SAN DIEGO HAS INFORMED ME TO CONTINUE USE OF THE CAR BECAUSE "AS TO DATE NO ISSUES HAVE OCCURED WITH AUDI." (GM SAN DIEGO AUDI). THIS IS MY HUSBAND'S AND MY ONLY VEHICLE; HE DRIVES ME TO WORK DAILY AND WITH BAD BACK FRONT SEAT IS ON... Read more
Incident date: Aug 4, 2016
MY WIFE CALLED ME WHILE I WAS AWAY ON BUSINESS AND SAID THAT THERE WAS A SMELL OF FUEL IN THE HOUSE. I ASKED HER TO MAKE SURE TO CHECK THE OVEN AND SHE SAID IT WAS NOT THAT TYPE OF GAS AND THAT IT SMELLED LIKE AUTO FUEL. I CAME HOME AND WE HAD APPOINTMENTS TO CHECK OUT NEW HOMES AND WE NOTICED THAT THE INSIDE OF THE CAR SMELLED LIKE FUEL AND I HAD TO DRIVE WITH THE WINDOWS DOWN AND NO A/C BECAUS... Read more
Incident date: Jul 31, 2016
TAKATA RECALL. I RECEIVED NOTICE (JULY 2016) AND THE RECALL REPAIR IS NOT YET AVAILABLE. AUDI HEADQUARTERS WILL NOT OFFER A COURTESY VEHICLE WHILE THE PARTS OF THE CAR ARE SOURCED AND THE VEHICLE IS REPLACED.
Incident date: Aug 5, 2016
TAKATA RECALL. AUDI IS REFUSING TO PROVIDE A LOANER CAR UNTIL THE RECALL IS COMPLETED. IS THIS ALLOWED TO HAPPEN? WHAT RIGHTS DO I HAVE?
Incident date: Jul 22, 2016
TL* THE CONTACT OWNS A 2004 AUDI A8. WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR EMITTED FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 11V267000 (FUEL SYSTEM, OTHER), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 170,000.
Incident date: Aug 5, 2016
TAKATA RECALL - RECEIVED RECALL NOTICE, DEALERSHIP INFORMED ME MY CAR WAS SAFE TO DRIVE AND WOULD NOT PROVIDE ME WITH ALTERNATE TRANSPORTATION.
Incident date: Aug 5, 2016
WHAT MUST BE DONE FOR MANUFACTURERS TO START HONORING NHTSA RECALL # 16V078, I DRIVE A VEHICLE THAT DEALERSHIPS CLAIM LACKING OF MANUFACTURERS PROCEDURE TO ADDRESS MANUFACTURERS RECALL # 69N1 . I DO DRIVE THE VEHICLE AROUND AND HATE TO BE A STATISTIC DO TO LACK OF A PROCEDURE IMPLEMENTATION.
Incident date: Aug 2, 2016
TL* THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT H... Read more