Consumer Safety Complaints
Search 2,192,899 safety complaints filed by vehicle owners with NHTSA — including 137,559 crashes, 55,854 fires, and 8,555 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,192,899 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,678 complaints for AUDI
Incident date: May 9, 2016
TAKATA RECALL: I RECEIVED THE TAKATA RECALL 69N1 FOR TAKATA SDI DRIVER FRONTAL AIRBAG FOR MY 2012 AUDI Q5. THE RECALL NOTICE ALSO NOTIFIES ME THAT A RECALL REPAIR IS NOT YET AVAILABLE DUE TO UNAVAILABLE PARTS. AUDI OF AMERICA INFORMED ME THAT THEY ARE NOT LOANING OUT VEHICLES TO THOSE AFFECTED BY THE RECALL SINCE NOT AUDI VEHICLES WORLD WIDE HAVE NOT HAD A INJURY OR DEATH DUE TO THE AIRBAG. I DO N... Read more
Incident date: Mar 28, 2016
TL* THE CONTACT OWNS A 2003 AUDI A4. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND SWITCHING LANES, ANOTHER VEHICLE DRIVING AT HIGH SPEEDS CRASHED INTO THE REAR OF THE VEHICLE. THE OTHER VEHICLE THEN SPUN AROUND AND CRASHED INTO THE FRONT OF THE VEHICLE IMPACTING THE DRIVERS SIDE AND THE FRONT PASSENGERS SIDE. THE AIR BAGS DID NOT DEPLOY. THE REAR PASSENGERS SEAT BELT RESTRAINED A CHILD ... Read more
Crash
2 injured
Incident date: Feb 16, 2016
MY 2012 AUDI A6 WAS PART OF SAFETY RECALL 74D1. RECEIVED THE RECALL NOTICE AND IMMEDIATELY SCHEDULED, WITH THE DEALERSHIP, TO BRING THE CAR IN FOR THE NECESSARY WORK. THE SERVICE WAS PERFORMED ON 02/16/16. WHEN THE VEHICLE WAS RETURNED, THE PASSENGER OCCUPANT DETECTION SYSTEM BEGAN EXHIBITING THE PROBLEM DESCRIBED IN THE RECALL NOTICE. PRIOR TO THE RECALL THE PASSENGER AIRBAG SYSTEM HAD BEEN WOR... Read more
Incident date: May 10, 2016
TIMING CHAIN BROKE WHILE DRIVING HOME PARKED CAR IMMEDIATELY.
Incident date: May 1, 2016
TAKATA RECALL. NO REPAIRS UNTIL 2017. DRIVING UNSAFE WITH DEFECTIVE AIRBAG AKA IED. UNACCEPTABLE
Incident date: May 7, 2016
I WAS DRIVING ON HIGHWAY AT NIGHT GOING AT 70 MPH AND SUDDENLY I RECEIVED LEFT DIP LIGHT WARNING AND AFTER 2 MINUTES RECEIVED RIGHT DIP LIGHT WARNING. I QUICKLY HAVE TO RESET THE LIGHT AFTER WHICH BOTH LEFT AND RIGHT LIGHTS CAME UP. AFTER SOME 20-30 MIN IT HAPPENED AGAIN.THERE ERE HIGH CHANCES OF FATAL CRASH AT 70 MPH ON A HIGHWAY AT NIGHT. I WAS LUCKY ENOUGH TO ESCAPE THIS. THIS ISSUE IS INTERMIT... Read more
Incident date: Mar 28, 2016
TAKATA RECALL I HAVE A 2003 AUDI A4 I WAS SIDESWIPED RECENTLY CAUSING SIGNIFICANT AMOUNT OF DRIVER SIDE DAMAGE WHICH ONE OF THE AIRBAGS DEPLOYED I'M SUFFERING FROM THE INJURY
Crash
2 injured
Incident date: Apr 20, 2016
THERE IS SAFETY RECALL-69N1 -TAKATA SDI DRIVER FRONTAL AIRBAG FOR MY VEHICLE, AND WHEN I CALLED DEALERSHIP, THEY DO NOT HAVE PARTS AVAILABLE AND NOR THEY HAVE ETA. SO AS IT IS DRIVER SIDE AIRBAG, WE CANNOT RISK OUR LIVES BY DRIVING THAT VEHICLE, SO WE ASKED FOR LOANER AND AUDI DEALERSHIP SAID NO. SO AS I CANNOT DRIVE THE VEHICLE AND LOANER IS NOT AVAILABLE, SO WE WILL HAVE TO GET RENTAL, WHICH AGA... Read more
Incident date: Apr 27, 2016
TAKATA RECALL. I GOT A LETTER FROM AUDI ON 4/27/2106. THE LETTER IS ATTACHED. PLEASE IGNORE MY NOTES. IT STATED MY CAR WAS BEING RECALLED DUE TO A DEFECTIVE FRONT AIRBAG MADE BY TAKATA. PARTS ARE UNAVAILABLE AND NO KNOWS WHEN THEY WILL BE. I CALLED AUDI AND THEY SAID THEY WOULD NOT BE PROVIDING RENTAL CARS TO THEIR CUSTOMERS. I CALLED 2 DEALERS IN COLUMBUS, OHIO AND THEY WOULD NOT PROVIDE R... Read more
Incident date: May 4, 2016
TAKATA RECALL - NOTICE HAS BEEN RECEIVED OF TAKATA DRIVER'S AIRBAG RECALL, BUT NO PARTS AVAILABLE FOR RECALL. I CANNOT SAFELY DRIVE MY CAR NOW IF THE AIRBAG MAY EXPLODE AND KILL ME! I HAVE BEEN DRIVING A POTENTIAL DEATH TRAP AND AM VERY AFRAID.
Incident date: Oct 3, 2013
WHEN I AM BACKING UP, WHEN I TURN THE STEERING WHEEL. THE STEERING WHEEL AND THE REST OF THE COLUMN SHUDDER, VIBRATE AND MAKES A RUMBLING NOISE.
Incident date: Feb 1, 2016
HI. I HAVE HAD SAME ISSUE ON TWO DIFFERENT 2.0T FSI ENGINES. CARBON BUILD UP ON THE INTAKE VALVES WHICH CAUSED DAMAGE TO ONE OF THE INTAKE VALVES, THUS ENGINE HEAD NEEDING REBUILDING. FIRST CAR WAS 2006 VW GOLF GTI AND NOW I JUST HAD SAME ISSUE WITH 2006 AUDI A4 2.0 T .DEALER QUOTED OVER $5,500, GOT IT FIXED AT LOCAL SHOP FOR $2,700. THIS IS COMMON PROBLEM WITH THEIR ENGINES....
Incident date: May 1, 2016
REFERENCE NHTSA CAMPAIGN NUMBER 15V823000, MY AUDI A6 FALLS WITHIN THE MODEL YEAR AS WELL AS THE AS BUILT TIME LINE. I'VE JUST BEEN DIAGNOSED BY MY LOCAL AUDI DEALER THAT MY PODS UNIT IS BAD. MY AUDI DOES HAVE HEATED SEATS SO IT FITS THE PROBLEM DESCRIPTION AS RELEASED BY AUDI AS WELL AS NHTSA BUT DUE TO THE FACT MY VIN DOESN'T PULL UP THIS CAMPAIGN. I BELIEVE THAT THERE ARE MORE AUDI'S AFFECTED W... Read more
Incident date: May 3, 2016
MY HUSBAND AND I WERE DRIVING IN MY 2012 AUDI Q5 ON THE HIGHWAY ON MAY 4 WHEN THE SUNROOF SHATTERED, DROPPING GLASS ALL OVER THE INTERIOR OF THE CAR AND US. THERE WERE NO OTHER VEHICLES AHEAD OF OR NEXT TO US, NO OVERPASSES, NO PEOPLE... THE SUNROOF BLEW OUT FROM THE INSIDE AND THE VEHICLE BEHIND US SWERVED AS GLASS FLEW AT THEIR CAR. WE WERE TRAVELING AT 75 MPH, THE LEGAL SPEED FOR THE ROAD. THE ... Read more
Incident date: Mar 26, 2016
SUN ROOF DRAINS ON RIGHT HAND SIDE OF VEHICLE HAVE FAILED (FAIL TO SEAL OUT EXTERNAL WATER LIKE RAIN) LEADING TO SIGNIFICANT QUANTITIES OF WATER ENTERING THE PASSENGER COMPARTMENT AND DRAINING INTO VARIOUS AREAS OF THE CAR DURING ANY MEASURABLE RAIN FALL. THE LAST RAIN STORM OF ABOUT 1/3" WAS ENOUGH TO CAUSE THE FOLLOWING DAMAGE. WHILE PARKED OVERNIGHT, SOME OF THE WATER POOLED IN THE RIGHT REAR... Read more
Incident date: Apr 2, 2016
TAKATA RECALL. RECEIVED MANUFACTURER SAFETY RECALL NOTICE. PARTS NOT YET AVAILABLE NO INFORMATION WHEN RECALL PARTS WILL BE AVAILABLE. NOW DRIVING UNSAFE VEHICLE WITH NO RECOURSE.
Incident date: May 1, 2016
TAKATA AIR BAG COMMUNICATION FROM AUDI INDICATES A RECALL IS IN PROGRESS BUT ACCORDING TO THEIR WEBSITE THERE ARE NO REPLACEMENT PARTS, OR SCHEDULE DATE TO MAKE REPAIRS TO THE CAR. THEY SHOULD MAKE AN ARRANGEMENT FOR ALTERNATIVE TRANSPORTATION WHILE SORTING OUT THE ISSUE. THIS IS RIDICULOUS, AND DANGEROUS. WHO WANTS TO USE A DANGEROUS CAR?
Incident date: Apr 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND FELT THAT THE PART EXPECTED AVAILABILITY DATE WAS UNREASONABLE. THE CONTACT MENTIONED THAT THE DEALER DECLINED A LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF... Read more
Incident date: Apr 22, 2016
TAKATA RECALL. I OWN A 2012 AUDI Q5. I DRIVE MY 2 YOUNG CHILDREN TO SCHOOL IN MY AUDI AND HAVE NO OTHER ALTERNATIVE MODE OF TRANSPORTATION. I FEEL INCREDIBLY NERVOUS AND IN DANGER DRIVING MY CHILDREN AND MYSELF IN SUCH AN UNSAFE VEHICLE. AUDI REFUSES TO GIVE ME A LOANER VEHICLE AND HAS NO TIME FRAME AS TO WHEN REPAIRS MAY BE DONE. I CONTACTED AUDI HEADQUARTERS AND MY LOCAL DEALER SEVERAL TIME... Read more
Incident date: Apr 18, 2016
RECALL 16V078. AUDI LETTER INDICATES BODY INJURY OR DEATH. MY CONTACT WITH AUDI CUSTEMER SERVICE INDICATES ITS ENTIRELY MY DECISION TO DRIVE CAR. THEY WILL NOT PROVIDE VEHICLE UNTIL RECALL PROBLEM IS FIXED. THEY HAVE NO TIME FRAME WHEN IT WILL BE FIXED, NO PARTS WILL BE AVAILABLE FOR OVER 2 MONTHS.
Incident date: Feb 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIR... Read more
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA... Read more
Incident date: Feb 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS N... Read more
Incident date: Apr 4, 2016
EVERY TIME I PULL OUT OF A PARKING SPOT, WHEN I TURN THE STEERING WHEEL (NOT GIVING ANY GAS), THE STEERING WHEEL AND THE REST OF THE COLUMN SHUDDER, VIBRATE AND MAKE A RUMBLING NOISE
Incident date: Apr 29, 2016
TAKATA RECALL HEARD FROM THE CALL, DON'T FEEL SAFE TO DRIVE ANYMORE. CALLED THE AUDIUSA CUSTOMER SERVICE THREE TIMES, THEY WERE ASKING THE DEALER TO TAKE CARE OF IT, BUT THE DEALER DID NOT CALL ME. THE AUDIUSA CUSTOMER SERVICE WAS NOT ABLE TO ANSWER MY QUESTION ABOUT WHETHER THE DEALER IS OBLIGED TO DO THAT OR SO. I AM EXTREMELY FRUSTRATED/DISAPPOINTED WITH THE AUDIUSA. AUDIUSA ESSENTIALLY PU... Read more
Incident date: Apr 15, 2016
RIGHT SIDE (PASSENGER) DOOR LATCH/LOCK MECHANISM FAILED. BECAUSE THE LOCK FAILED, THE ALARM SYSTEM DOES NOT SEE THE DOOR AS CLOSED AND WILL NOT ARM THE SYSTEM. SUBSEQUENTLY, THE DOOR CANNOT BE LOCKED UNLESS YOU ACTIVATE USING THE CHILD PROOF OVERIDE NEAR THE LATCH MECHANISM. YOU MUST REACH IN THROUGH THE DRIVERS SIDE TO OPEN THE DOOR USING THE HANDLE. THIS IS A SAFETY AND SECURITY ISSUE THAT SHOUL... Read more
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: Mar 10, 2016
TL* THE CONTACT OWNS A 2007 AUDI Q7. WHILE MERGING ONTO THE HIGHWAY, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE VEHICLE WOULD NOT ACCELERATE WHEN THE PEDAL WAS DEPRESSED. A POLICE OFFICER PULLED THE CONTACT OVER AND STATED THAT IT WAS UNSAFE TO DRIVE BELOW THE SPEED LIMIT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILUR... Read more
Incident date: Apr 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNED A 2008 AUDI A4. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE CONTACT WAS NOT ABLE TO STOP THE VEHICLE IN TIME TO AVOID A COLLISION. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND MINOR INJURIES WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN FROM TH... Read more
Crash
1 injured
Incident date: Oct 29, 2007
MY DRIVER'S SIDE HEADLIGHT FREQUENTLY GOES OUT WITH THE MESSAGE, "LEFT DIPPED HEADLIGHT." IF I TURN THE LIGHTS OFF AND BACK ON SOMETIMES THE LIGHT COMES BACK ON, SOMETIMES NOT.
Incident date: Apr 23, 2016
*** TAKATA RECALL *** I AM FILING A COMPLAINT WITH NHTSA BECAUSE I FEEL I AM DRIVING A, SO TO SPEAK, "LOADED GUN." I FIND IT COMPLETELY IRRESPONSIBLE THAT MY VEHICLE MAKER, AUDI, AS WELL AS TAKATA, HAVE NOT REACHED OUT TO ME REGARDING A VERY SERIOUS DEFECT IN MY CAR. AS YOU ARE WELL AWARE, THIS IS A PROBLEM THAT HAS LED TO SERIOUS HARM AND DEATH, YET, BY SHEER COINCIDENCE, I JUST SO HAPPENED TO... Read more
Incident date: Mar 28, 2016
AT 57K MILES GOT TRANS OVERHEATING WARNING WHILE DRIVING ON BACK ROADS AND CAR STARTED TO LOOSE POWER. AFTER A FEW SECS WENT AWAY. ON WAY HOME SAME THING HAPPENED AND WAS ABLE TO LIMP TO DEALER. DEALER DIAGNOSED W/ BAD MECHATRONICS UNIT WHICH APPEARS TO BE COMMON PROBLEM W/ EARLY B8 DSG TRANSMISSIONS.
Incident date: Apr 22, 2016
TL* THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Apr 3, 2016
PREMATURE REAR WINDOW LEAK DUE TO GLUE PROBLEM WHICH RESULTS IN REPLACING COMPLETE TOP DEALERSHIP SAID WINDOW WAS REPAIRED BEFORE ON PREVIOUS OWNER.
Incident date: Apr 13, 2016
TL* THE CONTACT OWNS A 2010 AUDI A6. WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER'S SEAT BELT UNLATCHED INDEPENDENTLY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILUR... Read more
Crash
Incident date: Apr 13, 2016
TL* THE CONTACT OWNS A 2010 AUDI A6. WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER'S SEAT BELT UNLATCHED INDEPENDENTLY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILUR... Read more
Crash
Incident date: Apr 11, 2016
GOT A WARNING LIGHT THAT ADAPTIVE CRUISE AND BRAKING WERE NOT AVAILABLE. ACCORDING TO THE SERVICE DEPT. THERE WAS A SEAM IN THE BODY THAT WAS NOT WELDED PROPERLY IN THE MANUFACTURING PROCESS. I HAVE 6500 MILES ON MY CAR. THEY SAID THAT WATER WAS LEAKING IN ON ELECTRICAL MODULES. THIS PROBLEM HAPPENS WHILE DRIVING.
Incident date: Apr 11, 2016
GOT A WARNING LIGHT THAT ADAPTIVE CRUISE AND BRAKING WERE NOT AVAILABLE. ACCORDING TO THE SERVICE DEPT. THERE WAS A SEAM IN THE BODY THAT WAS NOT WELDED PROPERLY IN THE MANUFACTURING PROCESS. I HAVE 6500 MILES ON MY CAR. THEY SAID THAT WATER WAS LEAKING IN ON ELECTRICAL MODULES. THIS PROBLEM HAPPENS WHILE DRIVING.
Incident date: Apr 11, 2016
GOT A WARNING LIGHT THAT ADAPTIVE CRUISE AND BRAKING WERE NOT AVAILABLE. ACCORDING TO THE SERVICE DEPT. THERE WAS A SEAM IN THE BODY THAT WAS NOT WELDED PROPERLY IN THE MANUFACTURING PROCESS. I HAVE 6500 MILES ON MY CAR. THEY SAID THAT WATER WAS LEAKING IN ON ELECTRICAL MODULES. THIS PROBLEM HAPPENS WHILE DRIVING.
Incident date: Apr 22, 2016
MY Q5 HAD OVER THE LAST 4 WEEKS A FUNKY GASOLINE SMELL ON THE INTERIOR /EXTERIOR OF THE VEHICLE WHILE PARKED OR DRIVEN.MY CONCERN RAISED WHEN I HAVE SEEN MY FUEL CONSUMPTION GOING UP, SO I HAD IT CHECKED BY MY LOCAL MECHANIC. HE FOUND THAT THE COVER OF THE PUMP ASSEMBLY WAS CRACKING THE TOP PART OF THE FUEL PUMP CANISTER AND GASOLINE IS SITTING IN THE ASSEMBLY.SO THE SMELL INTERIOR AND EXTERIOR IS... Read more
Incident date: Apr 18, 2016
AFTER MAJOR SERVICE CHECK STARTED SMELLING GAS PERCEDED WITH HEADACHES AND FALLING ASLEEP DRIVING,CALLED SERVICE DEPARTMENT WITH COMPLAINT TOOK CAR BACK TO DEALER WAS TOLD FUEL WAS LEAKING,FUEL FILTER CRACKED, ASKED WHY WASN'T IT CHECK DURING SERVICE WAS TOLD IT WASN'T PART OF SERVICE,ASKED WAS MY CAR DRIVEABLE? RESPONSE NO! CHECKING WINDSHIELD FLUID IS MORE IMPORTANT THAN CHECKING THE FUEL FILT... Read more
Incident date: Oct 29, 2012
TL* THE CONTACT OWNS A 2001 AUDI A6. WHILE DRIVING 55 MPH, THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT SIDE OF THE BODY, INCLUDING MINOR HEARING LOSS IN THE LEFT EAR. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE ... Read more
1 injured
Incident date: Apr 19, 2016
DSG MECHATRONIC FAILURE. WAS REPLACED UNDER CPO WARRANTY. HOWEVER PROBLEM PERSISTS. WHILE DRIVING CAR GOES INTO NEUTRAL WITH TPMS + GEARBOX MALFUNCTION. THIS IS A KNOWN PROBLEM WITH AUDI S4 2010 AND 2011.
Incident date: Apr 19, 2016
DSG MECHATRONIC FAILURE. WAS REPLACED UNDER CPO WARRANTY. HOWEVER PROBLEM PERSISTS. WHILE DRIVING CAR GOES INTO NEUTRAL WITH TPMS + GEARBOX MALFUNCTION. THIS IS A KNOWN PROBLEM WITH AUDI S4 2010 AND 2011.
Incident date: Apr 1, 2016
THE TRUNK RELEASE BUTTON DOES NOT ALWAYS WORK. THE DRIVER'S WINDOW SOMETIMES DOES NOT CLOSE UP WHEN DOOR IS CLOSED THEREBY CAUSING THE DASHBOARD TO SHOW THAT THE DOOR IS OPEN AND BEEPING OCCURS. I ALSO HAD TO HAVE THE RELEASE FOR THE GAS CAP DISCONNECTED DUE TO NOT BEING ABLE TO RELEASE GAS CAP.
Incident date: Apr 1, 2016
THE TRUNK RELEASE BUTTON DOES NOT ALWAYS WORK. THE DRIVER'S WINDOW SOMETIMES DOES NOT CLOSE UP WHEN DOOR IS CLOSED THEREBY CAUSING THE DASHBOARD TO SHOW THAT THE DOOR IS OPEN AND BEEPING OCCURS. I ALSO HAD TO HAVE THE RELEASE FOR THE GAS CAP DISCONNECTED DUE TO NOT BEING ABLE TO RELEASE GAS CAP.
AUDI
A3 CABRIOLET
(2016) — TIRES
Apr 12, 2016
Incident date: Apr 2, 2016
SINCE PURCHASING MY AUDI A3 ON 3/26/2016 I HAVE A FLAT TIRES IN 6 DAYS ON 4/2/16. CAR TIRES ARE OEM AND ARE CONTIPROCONTACT 225/40 18 92H. TIRE FAILURES HAD HAPPENED AT LOW SPEED (20-30 MPH) GOING OVER A POTHOLE. HOWEVER, I HAVE DRIVEN ON THESE SAME CANTON ANN ARBOR ROADS FOR 5 YEARS AND NEVER HAD TIRE DAMAGE FROM A POTHOLE BEFORE. I CONTACTED SEVERAL COMPANIES FOR TIRE REPLACEMENT AND ALL OF THEM... Read more
Incident date: Apr 8, 2016
TAKATA RECALL. IT HAS BEEN MORE THAN 60 DAYS SINCE AUDI, AUDIUSA AND THEIR PARENT COMPANY, VW, CONCEDED THAT SOME AUDI VEHICLES MAY HAVE DEFECTIVE TAKATA AIRBAGS. DESPITE THIS FACT, NO RECALL NOTIFICATION LETTERS HAVE BEEN SENT OUT. MORE IMPORTANTLY, NO ACTUAL REPLACEMENT OF POTENTIAL DEFECTIVE TAKATA AIRBAGS HAVE BEEN INITIATED BY ANY OF THE MENTIONED COMPANY. NHTSA SHOULD REMIND THESE COMPAN... Read more
Incident date: Apr 26, 2015
IGNITION COILS WENT OUT. CAR STOPPED ON BUSY STREET BUT WAS ABLE TO MOVE TO SIDE STREET. COME TO FIND OUT AFTER I PURCHASED THE CAR THE COILS WERE RECALLED.. SPOKE WITH SOMEONE AT AUDI AND THEY VERIFIED THERE WAS A RECALL ON THE COILS. NO ONE NOTIFIED ME INCLUDING THE DEALERSHIP GURLEY LEEP AND HE DID NOT NOTIFY ME AND I HAD TO COME OUT OF $1,000 TO HAVE THAT PROCESS FIXED THEN I HAD TO TURN AROU... Read more