Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Jan 11, 2017
WE WERE TRANSFERRED FROM CHICAGO TO GERMANY AT THE END OF 2014 AND AS THE AUDI RECALL FOR THE AIRBAG AND FUEL FLANGE WERE NOW AVAILABLE WE SCHEDULED THE VEHICLE FOR SERVICE ON 11/12 JAN 2017. THE DEALER HAD THE RECALLS IN THE SYSTEM AND PRINTED THEM OUT AS A SERVICE ORDER FOR REPAIR. ON 12TH JANUARY THE DEALER CALLED AND SAID AUDI AG WOULD NOT AUTHORIZE THE REPAIRS. I CALLED AGAIN TODAY 13 FEB ... Read more
Incident date: Jan 11, 2017
WE WERE TRANSFERRED FROM CHICAGO TO GERMANY AT THE END OF 2014 AND AS THE AUDI RECALL FOR THE AIRBAG AND FUEL FLANGE WERE NOW AVAILABLE WE SCHEDULED THE VEHICLE FOR SERVICE ON 11/12 JAN 2017. THE DEALER HAD THE RECALLS IN THE SYSTEM AND PRINTED THEM OUT AS A SERVICE ORDER FOR REPAIR. ON 12TH JANUARY THE DEALER CALLED AND SAID AUDI AG WOULD NOT AUTHORIZE THE REPAIRS. I CALLED AGAIN TODAY 13 FEB ... Read more
Incident date: Jun 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVA... Read more
Incident date: Feb 16, 2017
TAKATA RECALL: RECEIVED RECALL NOTICE APRIL 2016. WAITIED 7 MONTHS. CONTACTED AUDI DEALER, AUDI USA OCT 2016 SAY PART IS STILL UNAVAILABLE AND NHTSA IS ALLOCATING PARTS. FILED COMPLAINT WITH NHTSA OCT 2016. NOTHING. NO ONE CALLED OR CONTACTED ME. AUDI DEALER CUSTOMER CARE CONTACTS ME FEB 2017 TO PURCHASE A NEW CAR AS A 'SOLUTION' FOR AIRBAG RECALL. TELLS ME I CAN DIE OR GET SERIOUSLY INJU... Read more
Incident date: Oct 4, 2016
AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.
Incident date: Oct 4, 2016
AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.
Incident date: May 23, 2016
TAKATA RECALL HAS BEEN ALMOST A YEAR SINCE RECALL WAS ANNOUNCED AND NOTHING HAS BEEN DONE. DO I WAIT UNTIL I HAVE AN ACCIDENT AND GET KILLED? WHO IS RESPONSIBLE FOR MY WELLBEING? HOW CAN I GET MY AIRBAG REPLACED OR WILL THEY REPLACE THE CAR. NEED A SOLUTION, I AM NOT SAFE DRIVING THIS CAR. THIS IS A TICKING TIME BOMB AND THE GOVERNMENT AND AUDI DON'T CARE. I WANT RESOLVED NOW, OR PAY UP FOR ... Read more
Incident date: Feb 15, 2017
TAKATA RECALL HOW CAN I BE BETTER INFORMED OF PROGRESS ON THIS RECALL AND MORE SPECIFICALLY WHEN I CAN EXPECT MY REPAIR
Incident date: Apr 9, 2015
COOLANT PUMP- AUDI ACTION CODE-19L2-"THE COOLANT PUMP MAY DEVELOP A SMALL LEAK OVER TIME." MY AUDI SUFFERED A COOLANT LEAK AND HAD TO FIX FOR $1100 IN DIAGNOSIS/REPAIRS. I REPAIRED IT ON MY OWN AND LATER I LEARNED THAT THERE WAS A RECALL FROM AUDI. I NEED TO GET MY REIMBURSEMENT FOR THE MONEY I PUT UP TO FIX COOLANT LEAK.
Incident date: Feb 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 4, 2017
FUEL HOSE APPEARS TO HAVE DETERIORATED FROM THE INSIDE. SMALL PINHOLE LEAK APPEARED AND ALLOWED FOR GASOLINE TO SPILL ONTO HOT ENGINE. CURRENT VOLKSWAGEN RECALL 24BZ DOES NOT APPEAR TO INCLUDE MY VIN, ALTHOUGH CHARACTERISTICS ARE EXACTLY AS DESCRIBED IN RECALL. I BELIEVE THE RECALL NEEDS TO BE EXPANDED TO INCLUDE MY VIN. THE VEHICLE WAS IN MOTION AND THE STRONG SMELL OF GASOLINE STARTED TO PERMEA... Read more
Incident date: Jun 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVA... Read more
Incident date: Feb 13, 2017
TAKATA RECALL , I RECEIVED A LETTER FOR REPAIR FOR MY CAR IN EARLY 2016, BUT THE DEALER KEEPS SAYING TAKATA HAS NOT SENT THE PART TO THEM, JACK INGRAM MOTORS MONTGOMERY, AL AND IM AFRAID MY CAR IS NOT SAFE.
Incident date: Apr 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM... Read more
AUDI
A3 SPORTBACK E-TRON
(2016) - TIRES
Feb 13, 2017
Incident date: Feb 11, 2017
CONTINENTAL PROCONTACT 225/45R17 91H DOT AF7RWBRD4615 RIGHT FRONT TIRE SIDEWALL BLEW OUT AFTER GOING OVER SMALL DRIVEWAY CURB AT VERY LOW SPEED VEHICLE 2016 AUDI A3 ETRON
Incident date: Feb 9, 2017
I JUST TRIED TO START MY Q7 AND DIDN'T WANT TO START, THE AUTO STARTER WAS GOING FOR LIKE 4 SECONDS, SO I RETURN THE KEY TO THE OFF POSITION TO STOP IT, AND A LOUD BANG AND SMOKE CAME OUT THE ENGINE COMPARTMENT, WHEN I CHECK, I SAW THE SMOKE COMING OUT THE LOWER PART OF THE INTAKE MANIFORD, IT WAS SEPARATED FROM THE MAIN PIECE, I DON'T UNDERSTAND WHY THIS INTAKE GOT THIS USELESS PLASTIC COVER, B... Read more
AUDI
A3 CABRIOLET
(2015) - ENGINE
Feb 12, 2017
Incident date: Feb 9, 2017
VEHICLE WAS IN MOTION ON HIGHWAY TRAVELING AT 65 MPH. ENGINE CEASED WITHOUT WARNING. ABSOLUTELY NO POWER OR ENGINE NOISE WHEN ACCELERATING. VEHICLE WENT FROM 65 TO 0 MPH IN SECONDS. NO STEERING CONTROL AS WELL!! COULD HAVE BEEN KILLED. HEAD OF SERVICE AT AUDI DEALERSHIP SAYS THAT IT HAPPENS ALL THE TIME & AUDI IS DOING ABSOLUTELY NOTHING. SAID DO NOT TAKE CAR BACK...THEY'RE PLAYING "RUSSIAN ROULET... Read more
Incident date: Oct 15, 2016
INTERIOR SURFACE OF HEADLIGHT ASSEMBLY COVERS (LENSES) SHOWED SIGNIFICANT PITTING AND HAZING, AS IF IT HAD BEEN SANDBLASTED, RESULTING IN REPLACEMENT UNDER WARRANTY BECAUSE THE PLASTIC HAD DEGRADED ENOUGH TO REDUCE VISION FROM HEADLIGHTS. THESE ARE SEALED ASSEMBLIES AND THERE WAS NO EXTERIOR DAMAGE. MY SUSPICION IS THAT THE UV GENERATED BY THE LED HEADLIGHT PROJECTORS IS SO HIGH THAT IT IS ATTACKI... Read more
Incident date: Feb 6, 2017
THE AMBER ABS WARNING LIGHT GLOWS WHILE THE RED BRAKE LIGHT BLINKS. I UNDERSTAND NEWER AUDI MODELS HAVE JUST BEEN RECALLED FOR ABS ISSUES, BUT MY 1998 A4 WAS NOT INCLUDED IN THE RECALL. BRAKING APPEARS NORMAL, AND WARNING LIGHT ILLUMINATION IS SPORADIC.
Incident date: Feb 9, 2017
TAKATA RECALL THE MANUFACTURER CONTACTED ME BUT NONE OF THE DEALERS IN THE AREA IS REPAIRING THE CAR. THE RECALL WAS ISSUED IN THE SUMMER
Incident date: May 16, 2016
TL* THE CONTACT OWNS A 2005 AUDI A4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Feb 9, 2017
TL* THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS N... Read more
Incident date: Apr 18, 2016
TL* THE CONTACT OWNS A 2009 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Feb 8, 2017
TODAY WEDNESDAY, FEBRUARY 8, 2017, AT APPROXIMATELY 11:00 HRS. I HIT THE BUTTON TO POWER DOWN THE DRIVER SIDE WINDOW. THE WINDOW RECESSED INTO THE DRIVER SIDE PANELS, HOWEVER THE WINDOW RESET ITSELF TO THE TOP OF THE WINDOW ELECTRONICALLY MOVING UP AND DOWN WITHOUT ANY PROMPTING ON MY PART. I TESTED ALL THE OTHER WINDOWS THAT FUNCTION CORRECTLY. HOWEVER, THE DRIVER SIDE WINDOW CONTINUED TO ... Read more
AUDI
A3 CABRIOLET
(2017) - POWER TRAIN
Feb 8, 2017
Incident date: Jan 4, 2017
WHEN THE CAR IS RUNNING AND THE TRANSMISSION IS IN D/S AND THE START/STOP ENGINE BUTTON IS PRESSED TO TURN OFF THE ENGINE, THE TRANSMISSION IS LEFT IN NEUTRAL AND THE CAR CAN ROLL UNIMPEDED. THIS IS FULLY REPEATABLE AND APPEARS TO NOT BE A FAIL-SAFE SITUATION. SHORT VIDEO VIEWABLE HERE: HTTPS://GOO.GL/PHOTOS/GUPETK6CSQ6IC8HU8
Incident date: Aug 5, 2016
TAKATA RECALL. I RECEIVED THE RECALL 16V382 FROM AUDI OF AMERICA ON AUGUST 5, 2016. REPAIR STILL NOT AVAILABLE, NO CONTACT FROM AUDI. EVERYTHING IN LIMBO, AUDI RECOMMENDS NOT USING FRONT PASSENGER SEAT. BASICALLY I HAVE A ONE PERSON CAR. IF I TRIED TO SELL IT I WOULD NOT GET FAIR MARKET VALUE DUE TO THE PENDING RECALL, NOR WOULD I TRY TO SELL IT TO AN UNSUSPECTING PERSON. THIS CAR NEEDS TO BE RE... Read more
Incident date: May 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V382000 (AIR BAGS) AND 16V079000 (AIR BAGS). THE PART FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TO... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CO... Read more
AUDI
A4 CABRIOLET
(2008) - AIR BAGS
Feb 7, 2017
Incident date: Feb 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V382000 (AIR BAGS) AND 16V079000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXP... Read more
Incident date: Feb 6, 2017
KEY NOT WORKING. CAN'T START CAR AT ALL OR PUT IN NEUTRAL. KEY IS NOT RECOGNIZED BY CAR. SOME PROBLEM WITH THE CONTROLLER IN A STEERING COLUMN. DEALER WANTS $2000+ TO REPLACE AND FIX. MANY PEOPLE ONLINE HAVE REPORTED THE SAME PROBLEM. AUDI SHOULD PAY AND NOT THE CONSUMER.
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTIFICATION DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMA... Read more
Incident date: Apr 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V382000 (AIR BAGS) AND 16V079000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOO... Read more
Incident date: Jan 1, 2016
TAKATA RECALL I FEEL PARANOID,SCARED AND WORRIED TO DRIVE ANYWHERE IN MY CAR, THIS IS NEGLIGENCE AND IT HAS TAKEN ALMOST 2 YEARS AND NOTHING IS GOING ON. I CANT BELIEVE SUCH A COMPANY ISNT BEING FORCED TO PRODUCE NEW BAGS!!! ITS ABSURD.
Incident date: Feb 4, 2017
"TAKATA RECALL" I WAS JUST INFORMED THAT MY AUDI HAS A TAKATA AIRBAG, AND I HAVEN'T RECEIVED A RECALL NOTICE. I HAVE BEEN DRIVING THIS VEHICLE SINCE I BOUGHT NEW. I AM CONCERNED FOR THE SAFETY OF MY SON WHO IS THE PRIMARY DRIVER.
Incident date: May 27, 2016
TAKATA RECALL, NO REMEDIES AVAILABLE YET
AUDI
A3 CABRIOLET
(2015) - STRUCTURE:BODY
Feb 3, 2017
Incident date: May 31, 2015
POOR PAINT. HEADLIGHTS AND PAINT CHIP AND HAVE SMALL DEFECTS CAUSED EASILY FROM NORMAL TRAVEL.
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A6. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V382000(AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED... Read more
Incident date: Apr 2, 2016
TAKATA RECALL AND MORE: AUDI HAS NOT RESOLVED THIS ISSUE SINCE APRIL 2016 AND SEES NO SOLUTION IN SIGHT. THEY ARE NOT OFFERING TO BUY BACK THE VEHICLES, FIX THEM OR PROVIDE A LOANER AS A RESULT OF THIS EXTREMELY DANGEROUS ISSUE. I AM STUCK IN A DANGEROUS VEHICLE WITH NO SOLUTION IN SIGHT. ON TOP OF THAT, SINCE THE PURCHASE OF THIS VEHICLE IN SEPTEMBER 2015 WE HAVE HAD ALL SORTS OF PROBLEMS INCLUD... Read more
Incident date: Apr 2, 2016
TAKATA RECALL AND MORE: AUDI HAS NOT RESOLVED THIS ISSUE SINCE APRIL 2016 AND SEES NO SOLUTION IN SIGHT. THEY ARE NOT OFFERING TO BUY BACK THE VEHICLES, FIX THEM OR PROVIDE A LOANER AS A RESULT OF THIS EXTREMELY DANGEROUS ISSUE. I AM STUCK IN A DANGEROUS VEHICLE WITH NO SOLUTION IN SIGHT. ON TOP OF THAT, SINCE THE PURCHASE OF THIS VEHICLE IN SEPTEMBER 2015 WE HAVE HAD ALL SORTS OF PROBLEMS INCLUD... Read more
Incident date: Apr 1, 2016
IT'S BEEN OVER A YEAR! THIS IS RIDICULOUS! DEALER WASN'T WILLING TO RENT ME A CAR LIKE VOLKSWAGEN DID FOR MY FRIEND AND THAT AIR BAG WAS REPLACED IN 3 MONTHS....I'VE BEEN DRIVING MY DEATH MACHINE FOR A YEAR THEY ONLY OFFERED ME TO TRADE UP FOR ANOTHER CAR BUT THEY DIDN'T HAVE THE COLORS I WANTED. NOW THERE ARE 2 AIRBAG RECALLS ON MY CAR AND NO SOLUTION! *TR
AUDI
A5 CABRIOLET
(2012) - AIR BAGS
Feb 3, 2017
Incident date: Feb 6, 2016
TAKATA RECALL. AFTER MORE THAN 1 YEAR, AUDI HAS FAILED TO REPLACE THIS DRIVERS SIDE AIRBAG, EITHER WITH NEW TAKATA , OR BY SOURCING THROUGH ONE OF ITS OTHER SUPPLIERS. THEY HAVE ALSO FAILED TO VOLUNTARILY TAKE THE CAR OUT OF SERVICE. WHAT IS THE STATUS OF REPLACEMENT SCHEDULE.
Incident date: Feb 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCO... Read more
Incident date: Mar 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Feb 2, 2017
THE 2008 THROUGH 2010 MODELS ARE PRONE TO EXPERIENCING STRUCTURAL FAILURE OF THE FRAME (I.E. CRACKING) NEAR THE FRONT STRUT TOWER. THIS PROBLEM APPEARS TO AFFECT A LARGE NUMBER OF R8S MANUFACTURED DURING THIS PERIOD AND PRESENTS A POTENTIAL SAFETY ISSUE. AUDI HAS TACITLY ACKNOWLEDGED THE ISSUE BEING FROM A DESIGN FLAW BY REINFORCING THE FRAME IN THAT AREA ON 2011 AND SUBSEQUENT MODELS. I AM FRANKL... Read more
Incident date: Jan 14, 2017
I WAS DRIVING UNDER NORMAL CONDITIONS, HIT A POT HOLE. NOT A HUGE POTHOLE BUT JARRED THE CAR. AGAIN, UNDER NORMAL DRIVING CONDITIONS. WHEN THE CAR WAS ON THE LIFT TO REPLACE THE LEAKING SUSPENSION THAT PLAGUES THESE CARS I FOUND THE FRAME OF THE CAR HAD SEVERE CRACKS IN IT. STRUCTURAL CRACKS. *TR
Incident date: Jan 18, 2017
TL* THE CONTACT OWNED A 2009 AUDI A3. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ABS AND THE ESC WARNING LIGHTS FLICKERED. AS A RESULT, THE BRAKE PEDAL AND ACCELERATOR PEDAL FAILED TO ENGAGE AND CAUSED THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A MILD CONCUSSION AND BODY BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED.... Read more
Crash
1 injured
Incident date: Jan 18, 2017
TL* THE CONTACT OWNED A 2009 AUDI A3. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ABS AND THE ESC WARNING LIGHTS FLICKERED. AS A RESULT, THE BRAKE PEDAL AND ACCELERATOR PEDAL FAILED TO ENGAGE AND CAUSED THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A MILD CONCUSSION AND BODY BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED.... Read more
Crash
1 injured
Incident date: Jan 18, 2017
TL* THE CONTACT OWNED A 2009 AUDI A3. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ABS AND THE ESC WARNING LIGHTS FLICKERED. AS A RESULT, THE BRAKE PEDAL AND ACCELERATOR PEDAL FAILED TO ENGAGE AND CAUSED THE CONTACT TO CRASH INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A MILD CONCUSSION AND BODY BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED.... Read more
Crash
1 injured
Incident date: Jan 25, 2014
WE ARE THE 2ND OWNER OF AN AUDI A4 CONVERTIBLE, PURCHASED IN NOVEMBER OF 2010 WITH 25K MILES. WITHIN TWO YEARS, WE BEGAN TO HAVE PROBLEMS WITH THE CVT TRANSMISSION AND HAD TO HAVE THE TCM REPLACED, WHICH WAS LATER REIMBURSED BY AUDI AS A RESULT OF A CLASS-ACTION LAWSUIT. IN JANUARY OF 2014, AT 38K MILES, AUDI DIAGNOSED THE TRANSMISSION AS DEFECTIVE AND NEEDING REPLACEMENT, TRANSMISSION SLIPPING WH... Read more