Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Mar 4, 2017
I RECEIVED A LETTER AND EMAIL FROM MY DEALERSHIP AROUND THE BEGINNING OF FEBRUARY INFORMING ME THAT MY CAR HAD A DEFECTIVE TAKATA DRIVER SIDE AIRBAG AND TO COME IN AND TALK TO SOMEONE REGARDING MY OPTIONS. I SCHEDULED AN APPT WITH MY DEALERSHIP FOR FEBRUARY 25, 2017 AND MET WITH SARSI KAZIMI, SALES MANAGER, AT KEYES AUDI AT 5239 VAN NUYS BLVD, VAN NUYS, CA 91401. SARSI CONFIRMED THAT THERE IS NOT... Read more
Incident date: Mar 6, 2017
TAKATA RECALL: I RECEIVED MY PASSENGER FRONTAL AIRBAG RECALL (DIR2) NOTICE DATED MARCH 2017 AND IT ADVISES THAT BECAUSE THE REPLACEMENT PARTS ARE NOT AVAILABLE, THAT AUDI RECOMMENDS AVOIDING USE OF THE FRONT PASSENGER SEAT WHENEVER POSSIBLE UNTIL THE RECALL REPAIR HAS BEEN PERFORMED. THIS VEHICLE IS MY FAMILY'S PRIMARY VEHICLE AND IS USED BY THE DRIVER AND ONE OR MORE PASSENGERS NEARLY EVERY DAY. ... Read more
Incident date: Mar 6, 2017
TAKATA RECALL. THE CAR IS STILL OPERATIONAL, I AM FILING FOR SAFETY RECALL 69P6 TAKATA PASSENGER FRONTAL AIRBAG(DIR2). THANKS. NHTSA: 17V032
Incident date: May 26, 2016
MANUFACTURER HAS FAILED TO REMEDY THE NATIONWIDE AIRBAG ISSUE FOR ALMOST 12 MONTHS OF THE RECALL. THE VEHICLE IS UNSAFE TO BE DRIVEN AS THE INTENDED
Incident date: Mar 1, 2017
ARRIVED AT WORK. WITHIN 10 MINUTES OF ARRIVING A COWORKER ALERTED MY HUSBAND THAT HIS CAR WAS SMOKING. MY HUSBAND WENT OUT TO THE CAR AND THERE WAS SMOKE BILLOWING FROM UNDER THE HOOD. HE QUICKLY OPENED THE BACK DOOR, GRABBED HIS WORK ISSUED LAPTOP AND BY THEN IT HAD BURST INTO FLAMES. THIS HAPPENED IN MARCH 1, 2017. WE FOUND ONLINE AUDI WAS TO RELEASE NEWS TO OWNERS OF A RECALL INVOLVING THE COOL... Read more
Fire
Incident date: Mar 1, 2017
WHILE THE VEHICLE WAS PARKED IN THE GARAGE I NOTICED A STRONG SMELL OF GASOLINE. WHEN I BROUGHT IT IN FOR SERVICE THEY REPLACED THE HIGH PRESSURE FUEL PUMP THAT WAS LEAKING AT THE FITTING.
Incident date: Mar 3, 2017
TAKATA RECALL THE RECALL WAS STARTED ON MAY 27, 2016. BUT I HAVE NEVER RECEIVED A NOTIFICATION LETTER FROM AUDI WITH RESPECT TO THE RECALL. WHEN I FIND OUT THE RECALL TODAY BY MYSELF, IT TURNS OUT THAT AUDI IS STILL NOT ABLE TO PROVIDE REPAIR FOR MY VEHICLE. DRIVING SUCH A VEHICLE IS VERY DANGEROUS TO THE FRONT PASSENGER. AUDI AS THE MANUFACTURER SHOULD HAVE BEEN TAKEN CARE OF IT.
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V382000 (AIR BAGS) AND 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONF... Read more
Incident date: Apr 1, 2016
TAKATA RECALL. I ONLY HAVE THIS CAR AND FEAR FOR MY LIFE AS THE AIRBAGS HAVE BEEN DEEMED DEFECTIVE AND THE CAR IS ON RECALL. I NEED TO HAVE THESE AIRBAGS REPLACED RIGHT AWAY SO I CAN DRIVE MY CAR. I WAS NEVER ADVISED BY AUDI ABOUT A RECALL FOR THE PASSENGER SIDE AIRBAG.
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAIL... Read more
Incident date: Mar 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECENTLY PURCHASED THE VEHICLE AND FOUND ONLINE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Apr 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Mar 1, 2017
TAKAT RECALL. WHERE IS THE FIX? THIS IS A SERIOUS DANGER...LIVES ARE AT RISK. I HAVE NOT EXPERIENCED THIS ISSUE AND FIND THE SOLUTION IS TAKING MUCH TO LONG INCREASING THE RISK THAT I DO EXPERIENCE THE ISSUE.
Incident date: Oct 31, 2006
TAKATA RECALL! PLEASE REPLACE MY AIRBAG AND PROVIDE ME WITH A LOANER VEHICLE IMMEDIATELY. I HAVE AN INFANT AND REFUSE TO PUT HER OR MY LOVED ONES AT RISK DUE TO THE NEGLIGENCE OF THE MANUFACTURER. CONTACT ME AT ONCE TO RESOLVE THIS! FOR THE DATE, I'VE SELECTED THE DAY I BOUGHT THE CAR, SO I HAVE BEEN DRIVING AROUND IN AN UNSAFE VEHICLE WITH LOVES ONES FOR OVER 10 YEARS NOW. THIS IS UNACCEPTABLE!!... Read more
Incident date: Mar 1, 2017
MFTR HAS NOT REPLACED AIRBAG UNDER THIS RECALL
AUDI
A5 CABRIOLET
(2010) - ENGINE
Feb 28, 2017
Incident date: Feb 13, 2017
ENGINE LIGHT CAME ON WHEN STARTING CAR, HAD SOME DIFFICULTY ACCELERATING. CAR TAKEN TO DEALER WITHIN 24 HOURS. DEALER DIAGNOSED TIMING CHAINS, HEAD, TENSIONERS AND TURBO NEEDED TO BE REPLACED. CAR HAS APPROXIMATELY 83000 MILES AND HAS BEEN SERVICED AT CONSHOHOCKEN AUDI SINCE PURCHASE FROM PRESTIGE LEXUS (WITH 7000 MILES). AUDI HAS "OFFERED" AN 75% DISCOUNT ON PARTS BECAUSE I "HAVE BEEN A GOOD CUST... Read more
AUDI
A5 CABRIOLET
(2010) - AIR BAGS
Feb 28, 2017
Incident date: Jan 19, 2016
I ASKED MY AUDI DEALER WHERE I TAKE MY CARE FOR ALL CARE AND MAINTENANCE ABOUT REPLACING THE DEFECTIVE AIR BAGS. I WAS TOLD THE PARTS WERE NOT AVAILABLE. I ASKED ABOUT BEING GIVEN A LOANER CAR UNTIL THE REPLACEMENT PARTS WERE AVAILABLE. I WAS TOLD THERE WAS A LONG LIST BUT THEY WOULD PUT ME IN THE LIST. THAT WAS ALMOST 1 YEAR AGO AND STILL NO MENTION OF THE LOANER CAR OR FIX. WHEN I EXPRESSED MY C... Read more
Incident date: Feb 28, 2017
WE HAVE BEEN NOTIFIED BY AUDI USA THAT THE AIRBAGS ON OUR CAR MIGHT BE DANGEROUS. THEY HAVE NOT COME UP WITH A REPLACEMENT NOR REPLACEMENT DATE. WE ARE IN THE PROCESS OF SELLING THE CAR AND SEE THAT THE VALUE OF THE CAR IS IMPAIRED IF THIS RECALL IS NOT RECTIFIES. WHAT ARE OUR OPTIONS HERE?
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Nov 1, 2016
TAKATA RECALL + WATER INSIDE CAR: AUDI IS NOT FIXING THE TAKATA AIRBAG ISSUE, ANYTIME I ASK ABOUT IT TO DEALER, THEY ARE JUST SAYING, THEY DONT HAVE ANY FIX YET AND THEY DONT KNOW WHEN FIX WILL BE AVAILABLE. I WAS TRYING TO TRADE MY CAR SO I CAN BUY NEW ONE BUT DUE TO THIS ISSUE, NO ONE GIVING ITS REAL VALUE. RECENTLY THIS CAR ALSO FLOODED WITH WATER DUE TO THEIR INTERNAL PIPE BUSTED AND I WAS LOO... Read more
Incident date: Feb 26, 2017
TL* THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE SUDDENLY STALLED AS THE CHECK ENGINE AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FA... Read more
Incident date: Feb 27, 2017
TAKATA RECALL NHTSA RECALL NUMBER 16V382 DATED 05/27/2016 DOES NOT HAVE A REMEDY AVAILABLE. MY VEHICLE (VIN [XXX]) IS EFFECTED BY THIS WARNING AND NO SOLUTION HAS BEEN PROVIDED BY THE MANUFACTURER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Feb 9, 2016
TAKATA RECALL: I WAS NOTIFIED ABOUT THE TAKATA AIRBAG RECALL BY LETTER OVER ONE YEAR AGO. I HAVE TRIED TO SCHEDULE APPOINTMENTS TO HAVE THE AIRBAG REPLACED ON TWO DIFFERENT OCCASIONS AT TWO DIFFERENT AUDI DEALERSHIPS. BOTH DEALERSHIPS STATED THAT THEY DO NOT HAVE THE PARTS AND DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR A REPAIR ESPECIALLY C... Read more
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Apr 1, 2016
TAKATA RECALL. SAFETY RECALL 69N2 - TAKATA PSDI-5 DRIVER FRONTAL AIRBAG. I RECEIVED NOTICE OF THIS RECALL IN APRIL, 2016. NEARLY 11 MONTHS LATER AND AUDI'S POSITION IS STILL THAT "REPLACEMENT PARTS ARE NOT YET AVAILABLE" FOR MY VEHICLE. THE INACTION BY AUDI AND THE LACK OF ENFORCEMENT BY NHTSA IS UNACCEPTABLE, AND PLACES MYSELF AND MY FAMILY IN CONTINUING DANGER. PLEASE WORK WITH ATTORNEY GEN... Read more
Incident date: Jul 1, 2016
TAKATA RECALL - SINCE JULY 2016 NOTIFICATION OF RECALL WE HAVE RECEIVED NO FURTHER CORRESPONDENCE FROM AUDI. AFTER NUMEROUS CALLS REPEATEDLY TOLD "THERE ARE NO PARTS AND DON'T KNOW WHEN WE WILL GET THEM, YOU WILL BE NOTIFIED". THIS HAS NOW BEEN 8 MONTHS SINCE NOTIFICATION, AUDI MUST GET OUR CAR FIXED.
Incident date: Jul 25, 2016
TL* THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Feb 9, 2016
TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Dec 21, 2016
WHEN THE IGNITION IN THIS CAR IS TURNED OFF, IT DOES NOT NEED TO BE IN THE PARK POSITION. YOU CAN TURN THE CAR OFF IN REVERSE OR DRIVE. THIS HAPPENS TO ME ON A ROUTINE BASIS AND IN TWO INSTANCES THE CAR HAS ROLLED BACKWARD WHILE IN GEAR. I WAS FORTUNATE ENOUGH THAT NO ONE WAS INJURED BY THE VEHICLE. THIS ISSUE BECAME A KNOWN ISSUE AND WAS MODIFIED WITH AN "EXIT ASSIST" IN THE 2013 AUDI A7. I ... Read more
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Feb 23, 2017
THERE IS A DEFECT WITH THE HEADS UP DISPLAY THAT CAUSES A BRIGHT GLARE TO BE REFLECTED IN THE WINDSHIELD. RIGHT IN THE DRIVERS LINE OF SIGHT. THIS HAPPENS ON SUNNY DAYS AT MIDDAY WHILE DRIVING CERTAIN DIRECTIONS. PLEASE CHECK THE AUDI WORLD FORUM AND YOU WILL SEE POSTINGS OF OTHER PEOPLE WHO HAVE THE SAME PROBLEM. THERE ARE PHOTOS OF THE GLARE AS WELL. SEARCH AUDI Q7 HEAD UP DISPLAY WINDSHIELD G... Read more
Incident date: Jun 30, 2016
TAKATA RECALL, MY AUDI HAS THE DRIVER SIDE AIRBAG RECALL. THE ONE THAT HAS BEEN KNOWN TO DEPLOY AND KILL PEOPLE. I AM VERY UPSET WITH AUDI AND MADE IT VERY CLEAR TO THEM OF HOW UPSET I AM AND THEY COULD CARE LESS. IT HAS BEEN OVER A YEAR SINCE AUDI DRIVERS WERE MADE AWARE OF THIS SAFETY RECALL. AUDI HAS GIVEN NO SOLUTION TO THEIR DRIVERS AND COULD CARE LESS ABOUT THE SAFETY OF THEIR DRIVERS. I WAS... Read more
Incident date: Jul 1, 2016
"TAKATA RECALL" WE RECEIVED NOTICE DATE JULY 2016. TODAY IS FEBRUARY 22, 2017 - WAITING OVER 6 MONTHS FOR REPAIR...NO OFFER OF A RENTAL OR COMPENSATION FOR A RENTAL. KEEP CALLING AUDI WHO TELLS ME THAT WE ARE LOW RISK AND HAVE BEEN DESIGNATED TO WAIT UNTIL "HIGH RISK" ARE TAKEN CARE OF. ONE REP EVEN SAID THAT THEY HAD NOT REPAIRED ANY CARS AT THE LOCAL AUDI..DEALERSHIP. MY CAR IS NOT GETTING ... Read more
Incident date: Feb 9, 2016
TAMARA RECALL. I RECEIVED A LETTER FEBRUARY OF 2016 NOTIFYING ME THAT THERE WAS A RECALL ON THE AIRBAGS IN MY CAR WHICH COULD LEAD TO SERIOUS INJURY OR DEATH. ONE YEAR LATER THERE IS STILL NO SOLUTION FROM AUDI TO REPAIR THE PROBLEM. I FEEL LIKE I AM DRIVING A TIME BOMB. IS THERE ANYTHING I CAN DO?
Incident date: Feb 14, 2017
VEHICLE FAILS TO GO INTO GEAR. JUST SITS LIKE IT IS IN NEUTRAL. ACCORDING TO THE DEALER THE MECHATRONIC UNIT HAS FAILED. COST TO REPAIR: $3000. BECAUSE OF THIS ISSUE THE DEALER SAYS THEY WON'T EVEN TAKE THE VEHICLE AS A TRADE IN.
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Feb 9, 2016
TL* THE CONTACT OWNS A 2009 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED AND THE ABS MAL... Read more
Incident date: Feb 9, 2016
TL* THE CONTACT OWNS A 2009 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED AND THE ABS MAL... Read more
Incident date: Feb 14, 2017
THE TIMING CHAIN TENSIONOR FAILED WITH NO WARNING CAUSING CATASTROPHIC ENGINE FAILURE. AUDIVW IS AWARE OF THE ISSUE AND REFUSE TO ISSUE A RECALL ON THE PART THEY HAVE REDESIGNED MORE THAN 4 TIMES. REPAIR COST IS $10-12,000 WHEN IT FAILS. REPLACING THE DEFECTIVE PART WOULD COST $700.
Incident date: Apr 25, 2016
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS ADVISED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Sep 17, 2016
TAKATA RECALL HEAD CURTAIN BAG RECALL FUEL PUMP FLANGE RECALL I'VE HAD NO ACCIDENT OR MALFUNCTION AS YET, BUT WANT THE PRODUCTS TO BE REPLACED IN MY VEHICLE AS SOON AS POSSIBLE. I'VE CONTACTED THE DEALERSHIP AND IN THE LAST 6 MONTHS THEY HAVE NOT BEEN ABLE TO SCHEDULE ANY TIME FOR THE RECOMMENDED REPAIR.
Incident date: Sep 17, 2016
TAKATA RECALL HEAD CURTAIN BAG RECALL FUEL PUMP FLANGE RECALL I'VE HAD NO ACCIDENT OR MALFUNCTION AS YET, BUT WANT THE PRODUCTS TO BE REPLACED IN MY VEHICLE AS SOON AS POSSIBLE. I'VE CONTACTED THE DEALERSHIP AND IN THE LAST 6 MONTHS THEY HAVE NOT BEEN ABLE TO SCHEDULE ANY TIME FOR THE RECOMMENDED REPAIR.
Incident date: Sep 17, 2016
TAKATA RECALL HEAD CURTAIN BAG RECALL FUEL PUMP FLANGE RECALL I'VE HAD NO ACCIDENT OR MALFUNCTION AS YET, BUT WANT THE PRODUCTS TO BE REPLACED IN MY VEHICLE AS SOON AS POSSIBLE. I'VE CONTACTED THE DEALERSHIP AND IN THE LAST 6 MONTHS THEY HAVE NOT BEEN ABLE TO SCHEDULE ANY TIME FOR THE RECOMMENDED REPAIR.
Incident date: Jun 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V001000 (VISIBILITY AND AIR BAGS) AND 16V078000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER INDICATED THAT THE PARTS MAY BECOME AVAILABLE MID SEPTEMBER 2017. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR ... Read more
Incident date: Jun 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V001000 (VISIBILITY AND AIR BAGS) AND 16V078000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER INDICATED THAT THE PARTS MAY BECOME AVAILABLE MID SEPTEMBER 2017. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR ... Read more
Incident date: Feb 17, 2017
TAKATA RECALL - I WAS MADE AWARE OF THE TAKATA AIRBAG RECALL VIA USPS POSTAL MAIL SERVICE IN APRIL OF 2016 BY AUDI OF AMERICA INC. LOCATED AT 3800 HAMLIN ROAD, AUBURN HILLS MI 48326. SINCE THEN, I HAVE MADE MULTIPLE INQUIRIES TO AUDI SERVICE DEPARTMENTS AS TO HOW LONG IT WOULD TAKE FOR MY AIRBAG REPLACEMENT. EACH TIME I WAS TOLD THAT AS SOON AS THE PARTS WERE AVAILABLE, I WOULD BE INFORMED AND ASK... Read more
Incident date: Feb 9, 2016
TAKATA RECALL. IT HAS NOW BEEN OVER 1 YEAR SINCE THIS VEHICLE WAS RECALLED FOR THE AIRBAG PROBLEM AND IT HASN'T BEEN FIXED AND NOBODY CAN TELL US WHEN IT CAN BE FIXED. UNACCEPTABLE AND UNSAFE!