Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Mar 11, 2016
TL* THE CONTACT OWNED A 2013 AUDI A5. WHILE PARKED AT HOME, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES. A YEAR LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED O... Read more
Fire
Incident date: May 1, 2016
TAKATA RECALL. WHEN IS THIS RECALL GOING TO BE COMPLETED? I BASICALLY HAVE A ONE PERSON CAR SINCE NO ONE CAN SIT ON PASSENGER SIDE. UNTIL FIX IS MADE I CANNOT GET FAIR MARKET VALUE OF MY CAR, AND WILL NOT SELL IT TO AN UNKNOWING PERSON. NOBODY SEEMS TO BE DOING ANYTHING ABOUT THE PROBLEM. I WANT MY CAR FIXED!
AUDI
A4 CABRIOLET
(2008) - AIR BAGS
Apr 24, 2017
Incident date: Jul 18, 2016
TL* THE CONTACT OWNS A 2008 AUDI A4 CABRIOLET. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Mar 31, 2017
- I WAS DRIVING HOME AND THE CHECK ENGINE LIGHT WENT ON SAYING HYBRID SYSTEM FAILURE. - THEN AS I WAS ALMOST HOME, I WAS DRIVING DOWN A VERY STEEP DRIVEWAY, AND THE BREAKS STARTED SKIPPING (FOOT SLAMMED ON BREAKS AND CAR FINALLY STOPPED AFTER ABOUT 20 FEET). - THE ENGINE WARNING THEN READ "HYBRID SYSTEM, POWER STEERING, AND TRANSMISSION SYSTEM FAILURE" FLASHING IN RED (ALONG WITH OTHER SYSTEMS... Read more
Incident date: Mar 31, 2017
- I WAS DRIVING HOME AND THE CHECK ENGINE LIGHT WENT ON SAYING HYBRID SYSTEM FAILURE. - THEN AS I WAS ALMOST HOME, I WAS DRIVING DOWN A VERY STEEP DRIVEWAY, AND THE BREAKS STARTED SKIPPING (FOOT SLAMMED ON BREAKS AND CAR FINALLY STOPPED AFTER ABOUT 20 FEET). - THE ENGINE WARNING THEN READ "HYBRID SYSTEM, POWER STEERING, AND TRANSMISSION SYSTEM FAILURE" FLASHING IN RED (ALONG WITH OTHER SYSTEMS... Read more
Incident date: Mar 31, 2017
- I WAS DRIVING HOME AND THE CHECK ENGINE LIGHT WENT ON SAYING HYBRID SYSTEM FAILURE. - THEN AS I WAS ALMOST HOME, I WAS DRIVING DOWN A VERY STEEP DRIVEWAY, AND THE BREAKS STARTED SKIPPING (FOOT SLAMMED ON BREAKS AND CAR FINALLY STOPPED AFTER ABOUT 20 FEET). - THE ENGINE WARNING THEN READ "HYBRID SYSTEM, POWER STEERING, AND TRANSMISSION SYSTEM FAILURE" FLASHING IN RED (ALONG WITH OTHER SYSTEMS... Read more
Incident date: May 27, 2016
TAKATA RECALL: I RECEIVED AN RECALL NOTICE DATED 5/27/16 AND HAVE STOPPED DRIVING THE VEHICLE SINCE THEN. AUDI HAS NOT PROVIDED REPLACEMENT AIRBAGS FOR ANY OF ITS RECALLED VEHICLES.
Incident date: Jun 7, 2011
PROBLEM WITH DIPPED HEADLIGHT. TAKE VEHICLE TO AUDI DEALER ON 07 JUN 2011 FOR THIS PROBLEM. DEALER. THEY SAID DIDN'T FIND ANY PROBLEM. AND I WAS TOLD TO REPLACE XENON HEADLIGHT BULB FOR $440.00.BUT WARRANTY WAS EXTENDED ON DEC 2010. THEY DID NOT PERFORM REPLACEMENT SERVICE. NOW MORE FREQUENTLY LIGHT WENT OUT. EVERY 1 MIN-5MIN
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V001000 (VISIBILITY, AIR BAGS ) AND 16V078000 (AIR BAGS ) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT MENTIONED THAT THE DEALER STATED THAT THE PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER OF 2017. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AM... Read more
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V001000 (VISIBILITY, AIR BAGS ) AND 16V078000 (AIR BAGS ) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT MENTIONED THAT THE DEALER STATED THAT THE PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER OF 2017. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AM... Read more
Incident date: Apr 21, 2017
DRIVING ON RT 93 SOUTHBOUND IN MA DURING A HEAVY RAINSTORM THE PASSENGER SIDE WIPER ARM SNAPPED OFF COMPLETELY AT THE BASE. I WAS ABLE TO CONTINUE DRIVING AFTER THE INITIAL SHCCK OF THE ARM BREAKING OFF.
Incident date: May 27, 2016
TAKATA RECALL. I AM STILL DRIVING AROUND WITH THESE UNSAFE AIRBAGS AND AUDI HAS NO ESTIMATE OF WHEN THE AIRBAGS WILL BE REPLACED. THIS IS DRAMATICALLY REDUCING THE UTILITY OF MY CAR, AS I WILL NOT DRIVE MY FAMILY IN IT, AND IT'S RESALE VALUE, BECAUSE NOBODY WANTS TO BUY A CAR WITH DEFECTIVE AIRBAGS.
Incident date: Apr 12, 2017
AFTER RUNNING ERRANDS I STARTED MY AUDI Q5. THE ENGINE IMMEDIATELY BEGAN TO IDLE HARD. NO WARNING LIGHTS ECT., BUT ENOUGH FOR CONCERN. DROVE IT IMMEDIATELY TO AN INDEPENDENT MECHANIC JUST BLOCKS AWAY. IT HAS BEEN DETERMINED THAT THE TENSIONER ON THE TIMING CHAIN BROKE CAUSING CATASTROPHIC ENGINE FAILURE. I HAVE MAINTAINED THE CAR METICULOUSLY, AND AM BESIDE MYSELF OVER THIS. I HAVE SINCE LEAR... Read more
Incident date: Apr 20, 2017
TAKATA RECALL CAR UNDER RECALL SINCE MAY 27, 2016; CONSISTENTLY UNABLE TO HAVE AIRBAG REPLACED. TIRED OF DRIVING UNSAFE CAR
AUDI
A5 CABRIOLET
(2013) - AIR BAGS
Apr 20, 2017
Incident date: Mar 30, 2017
VEHICLE INVOLVED IN ACCIDENT-COLLISION WITH A LIGHT POLE HEAD ON AIR BAG DID NOT INFLATE - CAR A TOTAL LOSS. DRIVER SUFFERED INJURIES. UPDATED 06/29/17*LJ *CN
Crash
1 injured
Incident date: Apr 17, 2017
TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE I FIRST REQUESTED THAT AUDI OF BELLEVUE HANDLE MY AIRBAG RECALL. I CALLED IN MARCH 2016 AND WAS TOLD THEY WOULD HAVE THE PARTS "BY THE END OF THE YEAR." I REQUESTED A LOANER CAR UNTIL IT WAS FIXED AND WAS TRANSFERRED TO A SALES MANAGER WHO DID NOT TAKE MY CALL. I LEFT A MESSAGE EXPLAINING THAT MY CAR SPENT 3 YEARS IN TEXAS AND I HAVE A SMALL CHILD AND W... Read more
AUDI
A4 CABRIOLET
(2009) - AIR BAGS
Apr 19, 2017
Incident date: Apr 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..U... Read more
Incident date: Jan 1, 2016
AUDI Q5. CONSUMER WRITES IN REGARDS TO NO REMEDY/TIME FRAME AVAILABLE TO REPAIR AIR BAG REPLACEMENT RECALL, FUEL PUMP CRACKS AND ENGINE OIL LEAKAGE ISSUES. *SMD UPDATED 04/19/2017. *JS
Incident date: Jan 1, 2016
AUDI Q5. CONSUMER WRITES IN REGARDS TO NO REMEDY/TIME FRAME AVAILABLE TO REPAIR AIR BAG REPLACEMENT RECALL, FUEL PUMP CRACKS AND ENGINE OIL LEAKAGE ISSUES. *SMD UPDATED 04/19/2017. *JS
Incident date: Jan 1, 2016
AUDI Q5. CONSUMER WRITES IN REGARDS TO NO REMEDY/TIME FRAME AVAILABLE TO REPAIR AIR BAG REPLACEMENT RECALL, FUEL PUMP CRACKS AND ENGINE OIL LEAKAGE ISSUES. *SMD UPDATED 04/19/2017. *JS
AUDI
A4 ALLROAD
(2013) - STEERING
Apr 19, 2017
Incident date: Apr 1, 2017
THE STEERING BECOME INTERMITTENTLY STIFF BOTH WHILE STATIONARY AND IN MOTION. TURNS WERE HARDEST TO MAKE AT SLOW SPEEDS. THE STEERING GOT PROGRESSIVELY HARDER AS TIME WENT ON (SEVERAL WEEKS). I INITIALLLY THOUGHT THE ISSUE WAS THE WINTER TIRES, BUT THOSE WERE CHANGED AND THE PROBLEM WORSENED. NOW IT FEELS AS THOUGH THE POWER STEERING HAS COMPLETELY FAILED. IT TAKES CONSIDERABLE EFFORT TO MAKE ANY ... Read more
Incident date: Feb 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V382000 (AIR BAGS) AND 16V079000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTR... Read more
Incident date: Apr 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Dec 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V385000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWAR... Read more
Incident date: Mar 27, 2017
A GEARBOX MALFUNCTION (WITH CODES P179E AND P179F) MAY CAUSE THE CAR ENTER ONE OF THE "LIMP MODE" STATES, WHICH CAN CUT ENGINE POWER FROM THE TRANSMISSION. A MESSAGE ON THE DASH MAY SAY "GEARBOX MALFUNCTION" WITH A MESSAGE IF THE CAR IS DRIVEABLE OR MUST BE BROUGHT TO THE REPAIR SHOP. IN SOME CASES, THIS LOSS OF POWER CAN MAKE THINGS DIFFICULT TO PULL OVER SAFELY, AS THE STALL CAN HAPPEN IN AN I... Read more
Incident date: Mar 15, 2017
AUDI USA HAS A KNOW MECHANICAL DEFAULT WITH CAM SHAFT AND CAM FOLLOWERS. AS PER MY MECHANIC ANY DAMAGE TO THE CAM SHAFT COULD BE DANGEROUS. ACKNOWLEDGING THIS DEFECT 6 YEARS AFTER PRODUCTION AUDI EXTENDED THE WARRANTIES FOR THIS PARTS TO 10 YEARS OR 120,000 MILES SO THAT THEY ARE REPLACED AT FIRST INDICATIONS OF TROUBLE RATHER THEN ACTUAL MECHANICAL BREAKAGE WHICH COULD BE HARMFUL. AUDI ONLY NOTIF... Read more
Incident date: Mar 15, 2017
AUDI USA HAS A KNOW MECHANICAL DEFAULT WITH CAM SHAFT AND CAM FOLLOWERS. AS PER MY MECHANIC ANY DAMAGE TO THE CAM SHAFT COULD BE DANGEROUS. ACKNOWLEDGING THIS DEFECT 6 YEARS AFTER PRODUCTION AUDI EXTENDED THE WARRANTIES FOR THIS PARTS TO 10 YEARS OR 120,000 MILES SO THAT THEY ARE REPLACED AT FIRST INDICATIONS OF TROUBLE RATHER THEN ACTUAL MECHANICAL BREAKAGE WHICH COULD BE HARMFUL. AUDI ONLY NOTIF... Read more
Incident date: Oct 11, 2016
FRONT DRIVER SIDE WHEEL MAKES A LOUD KNOCKING NOISE WHEN BRAKING AND OVER ANY SMALL BUMPS ON THE ROAD.
Incident date: May 18, 2016
TAKATA AIRBAG I RECEIVED A RECALL NOTICE FROM AUDI IN MAY 2006. I HAVE PERIODICALLY CALLED MY DEALERSHIP NEWPORT IMPORTS IN NEWPORT BEACH CA. ELEVEN MONTHS LATER I AM STILL BEING TOLD THAT AUDI DOES NOT HAVE A SOLUTION TO REPAIR OR REPLACE THE AIR BAGS. THIS SEEMS LIKE AN EXTREMELY LONG WAIT TO HAVE A SAFETY ISSUE CORRECTED, ESPECIALLY AS THERE IS NO DATE BY WHICH AUDI EXPECTS TO HAVE A SOLU... Read more
Incident date: Apr 14, 2017
I RECEIVED A LETTER FROM AUDI RELATED TO THE TAKATA AIRBAG RECALL THAT TOLD ME TO IMMEDIATELY SCHEDULE A TEMPORARY FIX WITH THEM. I CALLED THE DEALERSHIP (AUDI OF DES MOINES, IOWA), AND THEY SAID THEY HAVE NO PARTS TO DO THE FIX AND DO NOT HAVE ANY ETA ON WHEN THE PARTS WILL BE AVAILABLE.
Incident date: Apr 14, 2017
SUNROOF SHATTERED / EXPLODED
AUDI
A4 ALLROAD
(2017) - AIR BAGS
Apr 13, 2017
Incident date: Dec 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS N... Read more
AUDI
A4 CABRIOLET
(2009) - AIR BAGS
Apr 13, 2017
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V079000 (AIR BAGS) AND 17V032000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS D... Read more
Incident date: Apr 11, 2017
I RECEIVED A BLUETOOTH CELL PHONE CALL WHILE BACKING UP IN REVERSE, AND THE BACKUP CAMERA TV SCREEN TO MY SURPRISE WAS OVERRIDDEN BY THE PHONE CALL SCREEN, LOSING MY BACKUP VIEW.
Incident date: Apr 11, 2017
I RECEIVED A BLUETOOTH CELL PHONE CALL WHILE BACKING UP IN REVERSE, AND THE BACKUP CAMERA TV SCREEN TO MY SURPRISE WAS OVERRIDDEN BY THE PHONE CALL SCREEN, LOSING MY BACKUP VIEW.
Incident date: Apr 1, 2015
TL* THE CONTACT OWNS A 2005 AUDI A4. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE DEALER INDICATED THAT THE VEHICLE WOULD NEED TO BE SCHEDULED FOR DIAGNOSTIC TESTING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 16V382000 (AIR BAGS) AND 17V032000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE ... Read more
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCO... Read more
Incident date: Feb 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONN... Read more
Incident date: Apr 13, 2017
JUST BOUGHT THE CAR 1 MONTH AGO AND I GOT A GEARBOX MALFUNCTION. CAR DOES NOT WANT TO REVERSE.IT JERKS FROM 1ST-2ND GEAR, AND IT ALSO JUMPS FORWARD WHEN KM TRYING TO STOP. ITS A SAFETY CONCERN FOR ME ANS MY FAMILY. ITS A COMMON PROBLEM WITH THE 2010 AUDI S4'S DSG TRANSMISSION. AUDI OF AMERICA SHOULD BE REPLACING THESE AT NO COST.
Incident date: Apr 13, 2017
TAKATA RECALL. I LIVE ON THE ISLAND OF MAUI AND THE ONLY AUTHORIZED DEALER TO PERFORM THE SAFETY RECALL OF TAKATA INFLATORS, IS ON OAHU. NEITHER THE DEALER, OR AUDI OF AMERICA, INC. WILL PAY FOR THE SHIPPING OF THE VEHICLE FOR THIS RECALL. THIS WILL COST HUNDREDS OF DOLLARS FOR SHIPPING BOTH WAYS, AND IS ONLY A TEMPORARY FIX. ADDITIONAL COST WILL BE REQUIRED WHEN THERE IS A "FINAL REMEDY."
AUDI
A4 ALLROAD
(2017) - AIR BAGS
Apr 12, 2017
Incident date: Apr 5, 2017
SENSORS IN DRIVER SEAT FAILED, CAUSING THE AIRBAG LIGHT TO LIGHT, SIGNALING TO THE CAR THAT THE SEATBELT WAS NOT LATCHED. THIS WAS AN INCESSANT PROBLEM THROUGHOUT A DRIVE. THIS HAPPENED 3 TIMES, THE FIRST TWO TIMES THE DEALER ONLY RESET THE LIGHT. THIS LAST TIME, THEY REPLACED THE ENTIRE DRIVERS SEAT.
AUDI
A4 ALLROAD
(2017) - SEAT BELTS
Apr 12, 2017
Incident date: Apr 5, 2017
SENSORS IN DRIVER SEAT FAILED, CAUSING THE AIRBAG LIGHT TO LIGHT, SIGNALING TO THE CAR THAT THE SEATBELT WAS NOT LATCHED. THIS WAS AN INCESSANT PROBLEM THROUGHOUT A DRIVE. THIS HAPPENED 3 TIMES, THE FIRST TWO TIMES THE DEALER ONLY RESET THE LIGHT. THIS LAST TIME, THEY REPLACED THE ENTIRE DRIVERS SEAT.
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CO... Read more
Incident date: Oct 13, 2016
TL* THE CONTACT OWNS A 2016 AUDI A6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND PULSATED. THE STOPPING DISTANCE WAS INCREASED AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH WARPED FRONT BRAKE ROTORS THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAI... Read more
AUDI
A4 ALLROAD
(2013) - POWER TRAIN
Apr 11, 2017
Incident date: Apr 10, 2017
I JUST BOUGHT AN 2013 AUDI A4 ON 4/6/17, I DROVE IT FOR A WEEK AND THE CAR STARTED TO GIVE ME TRANSMISSION MALFUNCTION WARNING, THE CAR JERKS AND CLUNKS WHEN GOING FROM 1ST TO 2ND OR EVEN WHEN COMING TO A STOP. THE CAR ONLY HAS 36,000 MILES. I BELIEVE AUDI NEEDS TO STEP UP AND MAKE THIS A MANDATORY RECALL BECAUSE THERE IS ENTIRELY TO MANY PEOPLE HAVING THE SAME ISSUES WITH THE MECHATRONIC UNITS ON... Read more
AUDI
A4 ALLROAD
(2017) - SERVICE BRAKES
Apr 10, 2017
Incident date: Apr 1, 2017
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Crash
AUDI
A4 ALLROAD
(2017) - ELECTRONIC STABILITY CONTROL (ESC)
Apr 10, 2017
Incident date: Apr 1, 2017
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Crash
AUDI
A4 ALLROAD
(2017) - UNKNOWN OR OTHER
Apr 10, 2017
Incident date: Apr 1, 2017
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Crash
Incident date: Apr 8, 2017
GEARBOX MALFUNCTION WARNING AND THE TPMS MALFUNCTION CAME ON AT SAME TIME. CONTINUED TO DRIVE IN LIMP MODE FOR ABOUT 1 MILE AND THE CAR SHUT COMPLETELY OFF. START THE CAR BACK UP AND STILL SHOWING WARNINGS. GET IT HOME AND ATTEMPT TO PUT INTO REVERSE AND THE CAR WON'T ENGAGE. I JUST HAPPENED TO START THE CAR AGAIN AND ALL LIGHTS WERE GONE. CAR WENT INTO ALL GEARS, DROVE FINE, AND GOT IT TO THE DEA... Read more