Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Mar 13, 2015
THE CAR LEAKS OIL. AUDI OF WILMINGTON REFUSES TO REPAIR IT. PURCHASED IT IN 2015 AND HAVE BEEN TRYING TO GET REPAIRED. BOUGHT IT FROM KIA OF WILMINGTON ALONG WITH A WARRANTY THAT WAS NEVER HONORED BY EITHER. WAS TOLD KIA NEVER REGISTERED THE WARRANTY. ALSO THE CAR WAS SOLD WITH A LIFETIME WARRANTY THAT NO-ONE WILL HONOR. THE DRIVER DOOR HAS A SHORTAGE AND THE DEFROST DOESN'T WORK. THE ALARM WORKS ... Read more
Incident date: Mar 13, 2015
THE CAR LEAKS OIL. AUDI OF WILMINGTON REFUSES TO REPAIR IT. PURCHASED IT IN 2015 AND HAVE BEEN TRYING TO GET REPAIRED. BOUGHT IT FROM KIA OF WILMINGTON ALONG WITH A WARRANTY THAT WAS NEVER HONORED BY EITHER. WAS TOLD KIA NEVER REGISTERED THE WARRANTY. ALSO THE CAR WAS SOLD WITH A LIFETIME WARRANTY THAT NO-ONE WILL HONOR. THE DRIVER DOOR HAS A SHORTAGE AND THE DEFROST DOESN'T WORK. THE ALARM WORKS ... Read more
AUDI
A4 CABRIOLET
(2006) - AIR BAGS
May 13, 2017
Incident date: Apr 6, 2017
TAKATA RECALL AIRBAG FAULT WITH WAS DETECTED BY A MECHANICS COMPUTER DURING A REGULAR SERVICE/MAINTENANCE APPOINTMENT OF MY VEHICLE. I WAS ADVISED TO CONTACT YOU REGARDING THE TAKATA RECALL.
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2009 AUDI A3. WHILE DRIVING 35 MPH, THE ABS AND ESC INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2009 AUDI A3. WHILE DRIVING 35 MPH, THE ABS AND ESC INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Incident date: May 12, 2017
I WAS DRIVING IN LIGHT RAIN AND SAW A SMALL PUDDLE OF WATER AHEAD SO I SLOWED DOWN AND WENT THROUGH IT AT 10MPH, ALL OF THE SUDDEN MY STEERING WHEEL LOCKS UP AND IS STUCK GOING RIGHT, GRINDING NOISE CAME FROM THE FRONT DRIVERS WHEEL. I SOMEHOW MANAGED TO GET THE VEHICAL TO A FIRE STATION AND PARK IT THERE AFTER 30M AND ONLY GOING 20FT THEN ALL OF A SUDDEN WHILE I'M PRESSING THE GAS PEDDLE THE HORR... Read more
Incident date: May 12, 2017
I WAS DRIVING IN LIGHT RAIN AND SAW A SMALL PUDDLE OF WATER AHEAD SO I SLOWED DOWN AND WENT THROUGH IT AT 10MPH, ALL OF THE SUDDEN MY STEERING WHEEL LOCKS UP AND IS STUCK GOING RIGHT, GRINDING NOISE CAME FROM THE FRONT DRIVERS WHEEL. I SOMEHOW MANAGED TO GET THE VEHICAL TO A FIRE STATION AND PARK IT THERE AFTER 30M AND ONLY GOING 20FT THEN ALL OF A SUDDEN WHILE I'M PRESSING THE GAS PEDDLE THE HORR... Read more
Incident date: May 11, 2017
I LIVE ON THE ISLAND OF KAUAI. AUDIE OF AMERICA WILL NOT LET ME TAKE IT TO A DEALER OTHER THAN AUDI TO HAVE THIS PROBLEM FIXED. THERE ARE NO AUDI OR VOLKS. DEALERS ON KAUAI. THEY WILL NOT PAY TO HAVE MY CAR SHIPPED TO OHAU TO FIX THE AIR BAG AT THE DEALERSHIP THERE WHAT AM I SUPPOSED TO DO?
Incident date: Jun 24, 2016
TAKATA RECALL: I AM OVERSEES AND PRIOR TO SHIPMENT I INFORMED AUDI USA OF ROCHESTER MICHIGAN OF THIS INCIDENT AND THEY WERE UNABLE TO PROVIDE ME ANY SUPPORT/ REPLACEMENT ETC. AUDI IN GERMANY ( GARMISSCH/ GRAINAU). SINCE IT IS A US SPEC VEHICLE WONT HELP ME EITHER. NOW I AM LOOKING INTO MOVING BACK TO THE USA AND NEW GUIDELINES CAME OUT IF MY VEHICLE HAS ANY RECALLS ( SEVERE) I WONT BE ABLE TO SEND... Read more
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Feb 24, 2017
MECHATRONIC FAILURE, TAKING A MICHIGAN UTURN CAR WENT INTO LIMP MODE CROSSIMG THE STREET ,ALMOST T BONED BY 2 DIFFERENT CARS, CALLED AUDI THEY WANT ME TO BUY A NEW UNIT FOR A CRAZY AMOUNT OF MONEY AND A LONG WAITING PERIOD, CALLED EVERYONE I COULD FOR HELP BUT SEEMS THERE IA SOME SORT OF COVER UP OR NEGLECT WHEN IT COMES TO THIS SPECIFIC CAR AND PROBLEM, SOMEBODY IS GOING TO GET SERIOUSLY HURT IF... Read more
AUDI
A3 CABRIOLET
(2016) - AIR BAGS
May 9, 2017
Incident date: Apr 25, 2017
WE RECEIVED TWO SAFETY RECALLS FROM AUDI: NHTSA RECALL #16V647 AND #16V642. WE WERE INFORMED BY AUDI THAT THE SERVICE WOULD HAVE TO BE COMPLETED BY AN AUTHORIZED AUDI DEALER. THE CLOSEST AUDI DEALER IS IN HONOLULU, WHICH WOULD REQUIRE US TO SHIP OUR CAR FROM MAUI. GIVEN THIS WAS AN AUDI RECALL, IT WAS MY EXPECTATION THAT THEY WOULD EITHER PAY THE COSTS OR AUTHORIZE THE WORK TO BE DONE ON MAUI BY... Read more
AUDI
A3 CABRIOLET
(2016) - FUEL/PROPULSION SYSTEM
May 9, 2017
Incident date: Apr 25, 2017
WE RECEIVED TWO SAFETY RECALLS FROM AUDI: NHTSA RECALL #16V647 AND #16V642. WE WERE INFORMED BY AUDI THAT THE SERVICE WOULD HAVE TO BE COMPLETED BY AN AUTHORIZED AUDI DEALER. THE CLOSEST AUDI DEALER IS IN HONOLULU, WHICH WOULD REQUIRE US TO SHIP OUR CAR FROM MAUI. GIVEN THIS WAS AN AUDI RECALL, IT WAS MY EXPECTATION THAT THEY WOULD EITHER PAY THE COSTS OR AUTHORIZE THE WORK TO BE DONE ON MAUI BY... Read more
AUDI
A3 CABRIOLET
(2016) - UNKNOWN OR OTHER
May 9, 2017
Incident date: Apr 25, 2017
WE RECEIVED TWO SAFETY RECALLS FROM AUDI: NHTSA RECALL #16V647 AND #16V642. WE WERE INFORMED BY AUDI THAT THE SERVICE WOULD HAVE TO BE COMPLETED BY AN AUTHORIZED AUDI DEALER. THE CLOSEST AUDI DEALER IS IN HONOLULU, WHICH WOULD REQUIRE US TO SHIP OUR CAR FROM MAUI. GIVEN THIS WAS AN AUDI RECALL, IT WAS MY EXPECTATION THAT THEY WOULD EITHER PAY THE COSTS OR AUTHORIZE THE WORK TO BE DONE ON MAUI BY... Read more
Incident date: Feb 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION D... Read more
Incident date: May 31, 2016
TL* THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER COULD NOT CONFIRM WHEN THE PAR... Read more
Incident date: Feb 8, 2016
TAKATA RECALL. IT HAS BEEN 15 MONTHS SINCE THE RECALL AND AUDI HAS OFFERED NOTHING, SUCH AS A CAR RENTAL AS OTHER MANUFACTURER'S HAVE DONE. I HAVE CALLED MANY AUDI DEALERSHIPS AND THE CORPORATE OFFICES REQUESTING AN EQUAL TRADE-IN ON AN UNAFFECTED Q5 MODEL, SUCH AS THE 2013 I BELIEVE IS NOT RECALLED; OR A CAR RENTAL. I HAVE A 14 MONTH OLD AND CANNOT DRIVE THE BABY AROUND IN THIS VEHICLE. AUDI HAS ... Read more
Incident date: Jan 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD ... Read more
Incident date: May 8, 2017
TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS MAKING A LOUD THUMPING NOISE FROM THE REAR OF THE VEHICLE AND THERE WAS FLUI... Read more
Incident date: Jul 11, 2016
TL* THE CONTACT OWNS A 2009 AUDI A6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE... Read more
AUDI
A4 CABRIOLET
(2008) - POWER TRAIN
May 5, 2017
Incident date: Apr 14, 2017
PROBLEM BEGINS WITH PRNDS LIGHT FLASHING, INTERMITTENTLY. THEN THE VERY FRIGHTENING AND DANGEROUS OCCURRED. WHILE DRIVING ALONG THE HIGHWAY THE TRANSMISSION CHANGES FROM DRIVE TO NEUTRAL BY ITSELF THUS LOSING CONTROL OF THE SPEED AND MOTION OF THE VEHICLE. THIS SPECIFIC PROBLEM PRODUCED A RECALL FOR THE SAME PROBLEM ON THE SAME AUDI VEHICLE'S 2002 - 2006 MODELS. UPON CALLING VOLKSWAGEN AUDI, U... Read more
Incident date: May 4, 2017
TL* THE CONTACT OWNS A 2007 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: May 4, 2017
I INITIALLY CONTACTED THE LOCAL AUDI SERVICE DEPT (301-986-8800) ON 8-26-16. THEY TOOK MY INFORMATION AND SAID THAT THEY WOULD NOTIFY ME WHEN REPLACEMENT BAGS WERE AVAILABLE. I JUST RECEIVED MY THIRD NOTICE FROM CORPORATE AUDI RE THE URGENT NATURE OF ATTENDING TO THE REPLACEMENT. I AGAIN CALLED MY LOCAL AUDI, WAS TOLD TO SPEAK WITH THE SERVICE MANAGER. I LEFT HER A VOICEMAIL AND RECEIVED NO CALL B... Read more
Incident date: May 5, 2017
I HAVE TWICE 2016 AND MARCH 2017 TRIED TO HAVE MY AIRBAGS REPAIRED BY THE COLLECTION, MIAMI AND THEY NEVER FOLLOW THROUGH OR ACKNOWLEDGE MY REQUEST. I WOULD CALL THEIR SERVICE USER UNFRIENDLY AND DYSFUNCTIONAL.WHAT TO DO??? I JUST RECEIVED ANOTHER ADVICE FROM YOU AND WILL NOT WASTE MY TIME REGISTERING MY UNTIL SOMEONE ACKNOWLEDGES MY REQUEST THAT THE WORK BE PERFORMED.
Incident date: May 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V382000 (AIR BAGS) AND 16V079000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER... Read more
Incident date: Dec 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PART WAS ON BA... Read more
Incident date: May 27, 2016
TAKATA RECALL I HAVE RECEIVED A LETTER INFORMING ME ABOUT THE RECALL ABOUT A YEAR AGO. DESPITE MY CAR BEING IN ZONE A (CA) AND 12 YEARS OLD (ADDITIONAL RISK FACTOR) THERE IS STILL NO RESOLUTION FROM AUDI. CALLS TO A FEW AUDI DEALERS SERVICE DEPARTMENT REVEAL THAT THE PART IS AVAILABLE. I CONTACTED AUDI A NUMBER OF TIMES AND THEY INSIST THAT REPAIR IS NOT AVAILABLE AND I SHOULD CONTACT NHTSA BECAU... Read more
Incident date: Apr 27, 2017
CHECK ENGINE LIGHT CAME ON SO I TOOK IT TO THE DEALERSHIP. DEALERSHIP TOLD ME THAT THE "COOLANT VALVE LEAKED INTO THE WIRING HARNESS AND SHORTED THE ENGINE CONTROL MODULE. MAY HAVE CAUSE AN UNEXPECTED STALL OF THE VEHICLE."
Incident date: Apr 27, 2017
CHECK ENGINE LIGHT CAME ON SO I TOOK IT TO THE DEALERSHIP. DEALERSHIP TOLD ME THAT THE "COOLANT VALVE LEAKED INTO THE WIRING HARNESS AND SHORTED THE ENGINE CONTROL MODULE. MAY HAVE CAUSE AN UNEXPECTED STALL OF THE VEHICLE."
Incident date: Apr 27, 2017
CHECK ENGINE LIGHT CAME ON SO I TOOK IT TO THE DEALERSHIP. DEALERSHIP TOLD ME THAT THE "COOLANT VALVE LEAKED INTO THE WIRING HARNESS AND SHORTED THE ENGINE CONTROL MODULE. MAY HAVE CAUSE AN UNEXPECTED STALL OF THE VEHICLE."
Incident date: Apr 27, 2017
HIGHWAY DRIVING AND CAR FELT AS IF IT WENT INTO NEUTRAL. SEVERAL DASH LIGHTS CAME ON AND CAR WAS ONLY ABLE TO SHIFT INTO FIRST GEAR. I MANAGED TO SAFELY GET OFF THE HIGHWAY AND AVOID A DISASTER AND / OR ACCIDENT. HAD MY VEHICLE TOWED TO THE DEALERSHIP AND THEY DID NOTHING TO THE CAR AFTER TWO DAYS. HAD MY CAR TOWED TO ANOTHER AUDI DEALERSHIP AND THEY ALSO DID NOTHING. AUDI OF AMERICA WAS NO HELP A... Read more
Incident date: May 27, 2016
TL* THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V382000 (AIR BAGS) AND 16V079000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DIS... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ... Read more
Incident date: May 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURE... Read more
Incident date: May 27, 2016
TAKATA RECALL ALMOST 1 YEAR SINCE RECEIVING OUR RECALL LETTER AND STILL NO FIX. NOT ACCEPTABLE.
Incident date: Apr 29, 2017
OIL GOES LOW QUICKLY. HEAVY FUEL LEAK WHEN CAR IS TURNED ON.
Incident date: Apr 27, 2017
I WAS DRIVING MY CAR AROUND SOME BLIND CURVES WHEN I HEARD A CLANK KIND OF SOUND AND CLICKING AND THEN LOST POWER FORTUNATELY I WAS CLOSE ENOUGH I COASTED HOME. I WAS VERY LUCKY. I COULD NOT GET THE ENGINE TO START AND HAD IT TOWED TO THE AUDI DEALER HE SAID, ENGINE NO START NO POWER: FOUND ENGINE CRANKS WITHOUT COMPRESSION. FOUND TIMING CHAIN STRETCHED AND JUMPED TIMING. REMOVED AND INSPECTE... Read more
Incident date: Apr 27, 2017
I WAS DRIVING MY CAR AROUND SOME BLIND CURVES WHEN I HEARD A CLANK KIND OF SOUND AND CLICKING AND THEN LOST POWER FORTUNATELY I WAS CLOSE ENOUGH I COASTED HOME. I WAS VERY LUCKY. I COULD NOT GET THE ENGINE TO START AND HAD IT TOWED TO THE AUDI DEALER HE SAID, ENGINE NO START NO POWER: FOUND ENGINE CRANKS WITHOUT COMPRESSION. FOUND TIMING CHAIN STRETCHED AND JUMPED TIMING. REMOVED AND INSPECTE... Read more
Incident date: Apr 27, 2017
I WAS DRIVING MY CAR AROUND SOME BLIND CURVES WHEN I HEARD A CLANK KIND OF SOUND AND CLICKING AND THEN LOST POWER FORTUNATELY I WAS CLOSE ENOUGH I COASTED HOME. I WAS VERY LUCKY. I COULD NOT GET THE ENGINE TO START AND HAD IT TOWED TO THE AUDI DEALER HE SAID, ENGINE NO START NO POWER: FOUND ENGINE CRANKS WITHOUT COMPRESSION. FOUND TIMING CHAIN STRETCHED AND JUMPED TIMING. REMOVED AND INSPECTE... Read more
Incident date: Apr 29, 2017
TAKATA RECALL. THE PARTS ARE NOT AVAILABLE AT THE DEALERSHIP IN WARRINGTON, PA ON APRIL 29, 2017, 14 MONTHS PAST THE RECALL DATE.
Incident date: Feb 13, 2017
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V001000 (VISIBILITY, AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. A REPAIR APPOINTMENT WAS SCHEDULED, BUT THERE WAS NO TIMEFRAME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Feb 13, 2017
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V001000 (VISIBILITY, AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. A REPAIR APPOINTMENT WAS SCHEDULED, BUT THERE WAS NO TIMEFRAME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Feb 9, 2016
TL* THE CONTACT OWNS A 2009 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Apr 26, 2017
UNABLE TO TRADE IN VEHICLE WITH DEALER. STATES ONLY VALUED AT $2500; $5000 LESS THAN ACTUAL TRADE IN VALUE. UNACCEPTABLE THAT AUDI DOES NOT STAND BY MISTAKE.
Incident date: Jul 1, 2016
"TAKATA RECALL" JULY WILL MARK ONE YEAR AND AUDI STILL HASN'T REPLACED MY DEFECTIVE AIRBAG. I LIVE IN GEORGIA(ZONE A) AND WAITING A YEAR TO HAVE SOMETHING THIS DANGEROUS NOT ADDRESSED IS 100% UNACCEPTABLE! THESE AIRBAGS HAVE CAUSED MULTIPLE DEATHS AND WITH A FAMILY, NOT HAVING SOMEONE SIT IN THE FRONT PASSENGER SEAT IS NOT AN OPTION. I'M FORCED TO PUT MY CHILDREN IN DANGER EVERYDAY DRIVING TH... Read more
Incident date: May 27, 2016
TL* THE CONTACT OWNS A 2005 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Incident date: Apr 24, 2017
TAKATA RECALL I WAS FIRST NOTIFIED OF THIS RECALL IN FEBRUARY OF 2016. IT HAS BEEN OVER A YEAR AND I HAVE BEEN DRIVING AROUND WITH A POTENTIALLY LETHAL DEFECT. I RECEIVED A LETTER FROM AUDI IN APRIL WITH AN UPDATE ON HOW TO ADDRESS THIS DEFECT, BUT WHEN I CALLED MY LOCAL DEALER THEY INDICATED THAT PARTS MAY NOT BE AVAILABLE FOR MONTHS. THIS IS VERY UNSETTLING. SAFETY IS SUCH A CONCERN FOR T... Read more
Incident date: Apr 17, 2017
I TURNED CAR OFF, WENT INTO A STORE CAME BACK, STARTED CAR AND IT SOUNDED HORRIBLE, AS IF TOTALLY FALLING APART. TURNED IT OFF, TRIED AGAIN AND WOULD NOT START AT ALL. DEALER SAID ENGINE WAS SHOT, SEIZED UP HAS TO BE REPLACED. THEY HAVE BEEN MAINTAINING IT SINCE THE DAY I BOUGHT IT. OIL CHANGES ALL UP TO DATE. 30,000 MILE OUTSIDE OF WARRANTY. DEALER HAS NO UNDERSTAND OF WHAT COULD HAVE HAPPENED. C... Read more
Incident date: Mar 20, 2017
TAKATA RECALL ISSUE HAS NOT BEEN FIXED BY THE DEALERSHIP. THEY SAID THEY DON'T HAVE PARTS AVAILABLE AND WILL CALL ME WHEN THEY BECOME AVAILABLE. WHEN I ASKED IF THEY PROVIDE A LOANER VEHICLE UNTIL REPAIR IS PERFORMED, THEY SAID THEY DON'T HAVE A LOANER PROGRAM AVAILABLE EITHER.