Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Jul 17, 2017
EACH TIME I FILL THE GAS TANK THERE IS A STRONG SMELL OF LEAKING GAS. NOT CLEARLY IDENTIFIED THE SOURCE BUT FEEL THIS IS A SIGNIFICANT SAFETY RISK.
Incident date: Apr 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI NORTH SCOTTSDALE AT 18088 N SCOTTSDALE RD, PHOENIX, AZ 85054, PHONE NUMBER: (480) 5... Read more
Incident date: Jun 27, 2017
TL* THE CONTACT OWNS A 2013 AUDI Q5. WHILE APPROACHING A STOP SIGN, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING ABILITY. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER, TURNED OFF, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE BROOKLYN AUDI DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR AND STEERING SHAFT WOULD NEED TO BE REPLACED. THE MANUFACTURER... Read more
Incident date: Jul 16, 2017
TL* THE CONTACT OWNS A 2012 AUDI AUDI Q7. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STARTED TO SHAKE. THE CONTACT PULLED OVER, OPENED THE HOOD, CHECKED THE DIPSTICK, AND NOTICED THAT THE OIL WAS LOW. THE CONTACT STATED THAT THE OIL BURNED FAST AND HE HAD TO ADD TWO EXTRA QUARTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO UNIVERSITY AUDI LYNNWOOD (17315 WA-99, LYN... Read more
Incident date: Jan 6, 2017
ITS BEEN OVER A YEAR I AM AWARE OF THE RECALL, I HAVE BEEN SERVICED SEVERAL TIMES AT 2 DIFFERENT DEALERS BOTH STATE THAT THEY DO NOT HAVE PARTS TO COMPLETE THIS RECALL. IN JANUARY 2017 I WAS IN A HEAD ON COLLISION AND THE AIR BAG DID NOT DEPLOY! I WAS TOLD BY THE LAST DEALER DURING 2 OTHER RECALLS THAT NJ WILL HAVE SUPPLIES COME THIS FALL! I WOULD LIKE THIS RECALL COMPLETED ASAP AS ITS BEEN OVER A... Read more
Crash
1 injured
Incident date: Feb 1, 2017
THE LEFT HEADLIGHT DROPS AND GOES OUT INTERMITTENTLY
AUDI
A3 CABRIOLET
(2017) - ELECTRICAL SYSTEM
Jul 14, 2017
Incident date: Apr 26, 2017
I PURCHASED THIS VEHICLE FOR MY 18 YEAR OLD DAUGHTER AS A PARENT YOU WANT TO HAVE YOU CHILD AS SAFE AS POSSIBLE.THE VEHICLE IS ANYTHING BUT SAFE. AS A MATTER OF FACT IT'S AN ACCIDENT WAITING TO HAPPEN. OR WORST A FATALITY.THE VEHICLE WHILE DRIVING JUST TURNS OFF. IT WASN'T EVEN A MONTH INTO OWNING THE BRAND NEW VEHICLE THAT ISSUES STARTED TO ARISE. WHILE REVERSING OUT OF A PARKING SPOT, THE VEHICL... Read more
AUDI
A3 CABRIOLET
(2017) - ENGINE
Jul 14, 2017
Incident date: Apr 26, 2017
I PURCHASED THIS VEHICLE FOR MY 18 YEAR OLD DAUGHTER AS A PARENT YOU WANT TO HAVE YOU CHILD AS SAFE AS POSSIBLE.THE VEHICLE IS ANYTHING BUT SAFE. AS A MATTER OF FACT IT'S AN ACCIDENT WAITING TO HAPPEN. OR WORST A FATALITY.THE VEHICLE WHILE DRIVING JUST TURNS OFF. IT WASN'T EVEN A MONTH INTO OWNING THE BRAND NEW VEHICLE THAT ISSUES STARTED TO ARISE. WHILE REVERSING OUT OF A PARKING SPOT, THE VEHICL... Read more
AUDI
A3 CABRIOLET
(2017) - FUEL/PROPULSION SYSTEM
Jul 14, 2017
Incident date: Apr 26, 2017
I PURCHASED THIS VEHICLE FOR MY 18 YEAR OLD DAUGHTER AS A PARENT YOU WANT TO HAVE YOU CHILD AS SAFE AS POSSIBLE.THE VEHICLE IS ANYTHING BUT SAFE. AS A MATTER OF FACT IT'S AN ACCIDENT WAITING TO HAPPEN. OR WORST A FATALITY.THE VEHICLE WHILE DRIVING JUST TURNS OFF. IT WASN'T EVEN A MONTH INTO OWNING THE BRAND NEW VEHICLE THAT ISSUES STARTED TO ARISE. WHILE REVERSING OUT OF A PARKING SPOT, THE VEHICL... Read more
AUDI
A4 ALLROAD
(2017) - AIR BAGS
Jul 14, 2017
Incident date: Jul 14, 2017
TAKATA RECALL -- AUDI ISSUED THE RECALL IN JAN 2017 AND STILL DOES NOT HAVE REPLACEMENT PARTS AVAILABLE. MEANWHILE, I AM UNABLE TO TAKE MY WIFE OR OTHER FAMILY/FRIENDS ANYWHERE IN MY CAR BECAUSE I FEAR FOR THEIR LIVES (BASED ON THE RECALL LETTER'S WARNING OF INJURY/DEATH). I CALLED AUDI OF AMERICA TWICE, AND THEY HAVE NOT STARTED SOURCING PARTS. I CALLED THE DEALERSHIP, AND THEY HAVE NO RECEIVE... Read more
AUDI
A4 ALLROAD
(2015) - ENGINE AND ENGINE COOLING
Jul 14, 2017
Incident date: Apr 28, 2017
TL* THE CONTACT OWNS A 2015 AUDI A4. APPROXIMATELY ONE WEEK AFTER THE VEHICLE HAD BEEN SERVICED FOR NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING), A FAILURE OCCURRED. WHILE THE CONTACT WAS PARKING THE VEHICLE AT 1 MPH, THE BACKUP SENSOR FAILED AND THE BACKUP WARNING SYSTEM FAILED TO ALERT THE CONTACT OF ANY OBJECTS BEHIND THE VEHICLE. THE VEHICLE WAS TAKEN TO AUDI OF HUNTINGTON (363... Read more
AUDI
A4 ALLROAD
(2015) - ELECTRICAL SYSTEM:WIRING
Jul 14, 2017
Incident date: Apr 28, 2017
TL* THE CONTACT OWNS A 2015 AUDI A4. APPROXIMATELY ONE WEEK AFTER THE VEHICLE HAD BEEN SERVICED FOR NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING), A FAILURE OCCURRED. WHILE THE CONTACT WAS PARKING THE VEHICLE AT 1 MPH, THE BACKUP SENSOR FAILED AND THE BACKUP WARNING SYSTEM FAILED TO ALERT THE CONTACT OF ANY OBJECTS BEHIND THE VEHICLE. THE VEHICLE WAS TAKEN TO AUDI OF HUNTINGTON (363... Read more
AUDI
A4 ALLROAD
(2015) - BACK OVER PREVENTION
Jul 14, 2017
Incident date: Apr 28, 2017
TL* THE CONTACT OWNS A 2015 AUDI A4. APPROXIMATELY ONE WEEK AFTER THE VEHICLE HAD BEEN SERVICED FOR NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING), A FAILURE OCCURRED. WHILE THE CONTACT WAS PARKING THE VEHICLE AT 1 MPH, THE BACKUP SENSOR FAILED AND THE BACKUP WARNING SYSTEM FAILED TO ALERT THE CONTACT OF ANY OBJECTS BEHIND THE VEHICLE. THE VEHICLE WAS TAKEN TO AUDI OF HUNTINGTON (363... Read more
Incident date: Jun 17, 2017
TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT WAS NOT MADE AWARE OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE) UNTIL AFTER THE VEHICLE WAS PURCHASED. THE CONTACT WAS UNABLE TO DETERMINE IF THERE MAY BE A STOP SALE OF THE VEHICLE DUE TO THE DEALER (AUDI NORTH AUSTIN, 12971 POND SPRINGS RD, AUSTIN, TX 78729, (844) 473-2985) AND MANUFACTURER BEING UNABLE TO DETERMINE WHEN THE REMEDY ... Read more
Incident date: Mar 14, 2016
TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR EMITTING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO HENDERSON AUDI (LOCATED ON 7740 EASTGATE RD, HENDERSON, NV 89011) WHERE IT WAS OBSERVED THAT FUEL WAS LEAKING FROM THE FUEL TANK. A TEMPORARY REPAIR WAS MADE; HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V660000 (F... Read more
Incident date: Jul 1, 2016
"TAKATA RECALL" IT'S BEEN OVER 1 YEAR SINCE I RECEIVED MY RECALL NOTICE ON THE PASSENGER AIRBAG FOR MY 2005 AUDI A6. I'VE BEEN TOLD AUDI DOESN'T HAVE A REPLACEMENT PART AVAILABLE YET. IF THE RECALL IS CORRECT MY CAR ISN'T SAFE FOR A PASSENGER AND I SEE NO HELP FROM AUDI.
AUDI
TT ROADSTER
(2016) - AIR BAGS
Jul 13, 2017
Incident date: Jul 9, 2017
TAKATA RECALL - DRIVER SEAT: THE PLASTIC HOUSING ON BOTH SIDES OF THE DRIVER'S SEAT, NEAR THE HEADREST, HAVE POPPED OPEN AND PULLED AWAY FROM THE SEAT. THE IS THE AREA WHERE THE SIDE AIRBAGS ARE STORED AND DEPLOY FROM DURING A COLLISION. PASSENGER SEAT: THE PLASTIC HOUSING HAS POPPED/PULLED AWAY ON THE PASSENGER SEAT, NEAR THE HEADREST. THIS IS WHERE THE SIDE AIRBAGS ARE STORED. THE VEHICL... Read more
AUDI
TT ROADSTER
(2016) - ELECTRICAL SYSTEM
Jul 13, 2017
Incident date: Jun 28, 2017
ADAPTIVE HEADLIGHTS: ERROR POPPED UP FOR ADAPTIVE HEADLIGHTS WHEN STARTING CAR. ERROR WENT AWAY THE NEXT TIME THE CAR WAS STARTED. PREVIOUSLY HAD SOFTWARE UPDATED FOR SIDE MARKER RECALL IN DECEMBER 2016. TOOK CAR TO AUDI DEALERSHIP (JULY 13, 2017) AND THEY SAID THERE WAS A SECOND RECALL, AND PROCEEDED TO UPDATE THE SOFTWARE FOR THE HEADLIGHTS. I HAVE NOT SEEN A RECALL ISSUED FOR THIS PROBLEM... Read more
Incident date: Jul 12, 2017
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER (JACK DANIELS AUDI OF UPPER SADDLE RIVER LOCATED AT 243 ROUTE 17 SOUTH, UPPER SADDLE RIVER, NJ 07458) FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE FUEL FILTER FLANGE WAS INSPECTED BY THE TECHNICIAN WHO FOUND NO CRACKS, BUT APPLI... Read more
AUDI
A3 CABRIOLET
(2017) - SERVICE BRAKES
Jul 12, 2017
Incident date: Jun 1, 2017
ENGINE SHUTS OFF WHEN CAR IS IN DRIVE OR REVERSE WHILE VEHICLE IS IN MOTION AND DISPLAYS MESSAGE OF "START/STOP SYSTEM DEACTIVATED. PLEASE RESTART ENGINE MANUALLY. THE YELLOW CHECK ENGINE LIGHT THEN APPEARS. AND THE VEHICLE ROLLS AWAY UNLESS BRAKES ARE APPLIED. THIS HAPPENED MULTIPLE TIMES - 10 TIMES IN MY CAR, 3 IN MY FIRST LOANER CAR AND 6 IN MY SECOND LOANER CAR. THE VEHICLE IS USUALLY IN MOTIO... Read more
AUDI
A3 CABRIOLET
(2017) - ENGINE
Jul 12, 2017
Incident date: Jun 1, 2017
ENGINE SHUTS OFF WHEN CAR IS IN DRIVE OR REVERSE WHILE VEHICLE IS IN MOTION AND DISPLAYS MESSAGE OF "START/STOP SYSTEM DEACTIVATED. PLEASE RESTART ENGINE MANUALLY. THE YELLOW CHECK ENGINE LIGHT THEN APPEARS. AND THE VEHICLE ROLLS AWAY UNLESS BRAKES ARE APPLIED. THIS HAPPENED MULTIPLE TIMES - 10 TIMES IN MY CAR, 3 IN MY FIRST LOANER CAR AND 6 IN MY SECOND LOANER CAR. THE VEHICLE IS USUALLY IN MOTIO... Read more
AUDI
A3 CABRIOLET
(2017) - UNKNOWN OR OTHER
Jul 12, 2017
Incident date: Jun 1, 2017
ENGINE SHUTS OFF WHEN CAR IS IN DRIVE OR REVERSE WHILE VEHICLE IS IN MOTION AND DISPLAYS MESSAGE OF "START/STOP SYSTEM DEACTIVATED. PLEASE RESTART ENGINE MANUALLY. THE YELLOW CHECK ENGINE LIGHT THEN APPEARS. AND THE VEHICLE ROLLS AWAY UNLESS BRAKES ARE APPLIED. THIS HAPPENED MULTIPLE TIMES - 10 TIMES IN MY CAR, 3 IN MY FIRST LOANER CAR AND 6 IN MY SECOND LOANER CAR. THE VEHICLE IS USUALLY IN MOTIO... Read more
Incident date: Mar 1, 2017
TAKATA AIRBAG RECALL - SIX MONTHS AFTER AUDI'S NOTICE OF POTENTIAL FATAL CONSEQUENCES WAS RECEIVED BY THIS ORIGINAL OWNER, AND AUDI'S RECOMMENDATION THAT FOR SAFETY REASONS THE FRONT PASSENGER SEAT NOT BE OCCUPIED, WE CALLED AUDI "CUSTOMER EXPERIENCE", AS RECOMMENDED ON THE NOTICE, IF THERE WERE ANY CONCERNS. AFTER INQUIRING ABOUT THE DELAY IN REMEDIATION, THE AUDI REPRESENTATIVE TOLD US THAT ... Read more
Incident date: Jul 11, 2017
TAKATA RECALL NHTSA RECALL NUMBER: 16V078 RECALL DATE: FEBRUARY 9, 2016 MANUFACTURER RECALL NUMBER: 69N1 SUMMARY: TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHI... Read more
Incident date: Feb 23, 2017
CHECK ENGINE LIGHT ON, VEHICLE WILL NOT PASS EMISSIONS TESTING. AUDI DETERMINED THAT IT WAS DUE TO A FUEL LEAK FROM A CRACK IN THE PASSENGER SIDE REAR ROLLOVER VALVE. VEHICLE HAD BEEN RECALLED IN PAST FOR SIMILAR ISSUE (PERFORMED). TANK HAS 4 ROLLOVER VALVES, ONLY ONE (FRONT DRIVER) INCLUDED IN PRIOR RECALL. INITIAL QUOTED $3,300 TO REPLACE TANK. AUDI OFFERED TO PAY FOR REPLACEMENT TANK WITH THE ... Read more
Incident date: Jun 29, 2017
CAME INTO THE GARAGE IN THE MORNING AND REALIZED THERE WAS OIL ON THE GROUND. THE NEXT DAY TOOK THE CAR TO THE SHOP TO HAVE THEM LOOKED AT TO SEE WHERE THE OIL LEAK IS COMING FROM. AFTER DIAGNOSIS THE RESULT WAS THAT REAR MAIN SEAL NEEDS TO BE REPLACED WITH THE PCV VALVE. TOTAL PRICE IS ABOUT $1500. I DID NOT HAVE ANY CHECK ENGINE LIGHT AND THIS SEEMS LIKE IT IS A KNOWN ISSUE WITH AUDI VEHICLES WH... Read more
Incident date: Jun 29, 2017
CAME INTO THE GARAGE IN THE MORNING AND REALIZED THERE WAS OIL ON THE GROUND. THE NEXT DAY TOOK THE CAR TO THE SHOP TO HAVE THEM LOOKED AT TO SEE WHERE THE OIL LEAK IS COMING FROM. AFTER DIAGNOSIS THE RESULT WAS THAT REAR MAIN SEAL NEEDS TO BE REPLACED WITH THE PCV VALVE. TOTAL PRICE IS ABOUT $1500. I DID NOT HAVE ANY CHECK ENGINE LIGHT AND THIS SEEMS LIKE IT IS A KNOWN ISSUE WITH AUDI VEHICLES WH... Read more
Incident date: Jul 11, 2017
TAKATA RECALL-AS OF TODAY, I HAVEN'T RECEIVED ANY RECALL OR REMEDY INFORMATION FROM THE MANUFACTURER
Incident date: Jul 11, 2017
TAKATA AIR BAG MY VEHICLE IS LISTED UNDER THE RECALL, BUT THE TAKATA WEB SITE SAYS THE ONLY REMEDY IS TO NOT USE THE FRONT PASSENGER SEAT, AND THAT THERE IS NO OTHER REMEDY AVAILABLE. THAT'S UNACCEPTABLE. I NEED TO USE MY FRONT PASSENGER SEAT WITHOUT FEAR OF SOMEONE BEING KILLED!
Incident date: Jul 10, 2017
EXCESSIVE OIL CONSUMPTION ENGINE PROBLEM
Incident date: Jul 10, 2017
EXCESSIVE OIL CONSUMPTION ENGINE PROBLEM
Incident date: Jun 22, 2017
I RAN MY VIN # AND THE ONLY RECALL I SEE LISTED IS THE: 69N1 RECALL. HOWEVER I KNOW THESE VEHICLES HAVE 2 MORE: 20W9 & 69P1
Incident date: Jun 22, 2017
I RAN MY VIN # AND THE ONLY RECALL I SEE LISTED IS THE: 69N1 RECALL. HOWEVER I KNOW THESE VEHICLES HAVE 2 MORE: 20W9 & 69P1
Incident date: Jul 8, 2017
TL* THE CONTACT OWNS A 2015 AUDI Q7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FLOW AUDI OF CHARLOTTESVILLE DEALER WAS CONTACTED AND REFUSED TO DO THE REPAIR DUE TO THEM STATING AUDI THE M... Read more
AUDI
A5 CABRIOLET
(2012) - AIR BAGS
Jul 7, 2017
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO MOHEGAN LAKE AUDI (1791 E MAIN ST, MOHEGAN LAKE, NY 10547) WHO STATED THAT THEY WOULD RECE... Read more
Incident date: Jul 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE BELL AUDI DEALER STATED THAT THERE WERE NO PARTS AVAILABLE. T... Read more
Incident date: Jul 6, 2017
PREMATURE TRANSMISSION MECHATRONIC FAILURE. CAR UNABLE TO REVERSE DURING A 3 POINT TURN IN A ROADWAY ACROSS TRAIN TRACKS. SINCE NEW THE CAR HAD A CLUNKY TRANSMISSION. IT PROGRESSIVELY GOT WORSE BUT WHEN BROUGHT TO THE DEALER IT WAS ALWAYS, "OPERATING WITHIN MANUFACTURER'S SPECIFICATIONS" THIS IS THE 2ND AUDI IN A ROW THAT HAS BEEN BROUGHT IN MULTIPLE TIMES FOR A PROBLEM THAT THE DEALER CLAIMS I... Read more
Incident date: Jul 5, 2017
TAKATA RECALL. THE RECALL ON THIS AIRBAG ISSUED IN FEB 2016 AND I AM STILL BEING TOLD THAT THERE IS NO REMEDY AVAILABLE. NOTHING HAS HAPPENED YET, BUT I AM APPARENTLY DRIVING AROUND WITH AN AIRBAG THAT IS KNOWN TO BE HAZARDOUS.
AUDI
A3 CABRIOLET
(2016) - ENGINE
Jul 4, 2017
Incident date: Jul 3, 2017
I BOUGHT A CPO 2016 A3 1.8T FROM AUDI OF PALO ALTO ON MAY 20, 2017 WITH A LITTLE UNDER 19100 MILES. GREAT FAST CAR. UNTIL JUNE 17, 2017 WHEN IT HAD 19878 MILES. THE CAR STARTED TO STUTTER/SPUTTER/JERK WHILE ON THE FWY. I WAS GOING ABOUT 50-60MPH ON THE FWY, CRUISING, AND THEN IT STUTTERED. IT LOST THE POWER TO ACCELERATE TO KEEP UP THE FWY PACE AND IT SLOWED DOWN CONSIDERABLY SO I PULLED OVER. I H... Read more
AUDI
A3 CABRIOLET
(2016) - FUEL/PROPULSION SYSTEM
Jul 4, 2017
Incident date: Jul 3, 2017
I BOUGHT A CPO 2016 A3 1.8T FROM AUDI OF PALO ALTO ON MAY 20, 2017 WITH A LITTLE UNDER 19100 MILES. GREAT FAST CAR. UNTIL JUNE 17, 2017 WHEN IT HAD 19878 MILES. THE CAR STARTED TO STUTTER/SPUTTER/JERK WHILE ON THE FWY. I WAS GOING ABOUT 50-60MPH ON THE FWY, CRUISING, AND THEN IT STUTTERED. IT LOST THE POWER TO ACCELERATE TO KEEP UP THE FWY PACE AND IT SLOWED DOWN CONSIDERABLY SO I PULLED OVER. I H... Read more
AUDI
A3 CABRIOLET
(2016) - VEHICLE SPEED CONTROL
Jul 4, 2017
Incident date: Jul 3, 2017
I BOUGHT A CPO 2016 A3 1.8T FROM AUDI OF PALO ALTO ON MAY 20, 2017 WITH A LITTLE UNDER 19100 MILES. GREAT FAST CAR. UNTIL JUNE 17, 2017 WHEN IT HAD 19878 MILES. THE CAR STARTED TO STUTTER/SPUTTER/JERK WHILE ON THE FWY. I WAS GOING ABOUT 50-60MPH ON THE FWY, CRUISING, AND THEN IT STUTTERED. IT LOST THE POWER TO ACCELERATE TO KEEP UP THE FWY PACE AND IT SLOWED DOWN CONSIDERABLY SO I PULLED OVER. I H... Read more
Incident date: Jun 28, 2017
LOSS OF POWER AT ANY TIME WITHOUT WARNING THE CAR WILL LOSE POWER WHILE IN MOTION, ON A HIGHWAY, JUST DRIVING DOWN A STREET OR TURNING. ALMOST REAR ENDED SEVERAL TIMES.
Incident date: Jun 28, 2017
LOSS OF POWER AT ANY TIME WITHOUT WARNING THE CAR WILL LOSE POWER WHILE IN MOTION, ON A HIGHWAY, JUST DRIVING DOWN A STREET OR TURNING. ALMOST REAR ENDED SEVERAL TIMES.
Incident date: Jun 28, 2017
LOSS OF POWER AT ANY TIME WITHOUT WARNING THE CAR WILL LOSE POWER WHILE IN MOTION, ON A HIGHWAY, JUST DRIVING DOWN A STREET OR TURNING. ALMOST REAR ENDED SEVERAL TIMES.
Incident date: Dec 1, 2016
MY CAR HAS A RECALL FOR A FUEL TANK FLANGE AND THE DEALER HAS BEEN TELLING ME SINCE DECEMBER 2016 THAT THE PARTS ARE NOT IN STOCK. I'M GETTING THE RUN-AROUND, EITHER YOUR RECALL IS BS OR THEY ARE IGNORING ME. WHICH IS IT?
Incident date: Jan 11, 2017
TAKATA RECALL THE RECALL WAS ANNOUNCED 1/11/17. AUDI NOTIFIED ME IN MARCH 2017 THAT THE PARTS WERE UNAVAILABLE TO MAKE THE REPAIR. SINCE THAT TIME, I HAVE NOT RECEIVED ANY FURTHER COMMUNICATION FROM AUDI ON THE REPAIR TIMELINE. NOW THAT WE ARE IN THE SUMMER MONTHS, I FEEL UNSAFE IN MY VEHICLE.
Incident date: Jul 1, 2017
CAR STUCK IN LIMP MODE AND CAR WILL JUMP AT CERTAIN SPEEDS
Incident date: Jul 1, 2017
TAKATA RECALL I HAVE NOT RECEIVED ANY UPDATES FROM AUDI SINCE MAY 2016. CHECKING THE VIN ON AUDI'S WEBSITE, IT SHOWS THAT "REPAIR SOLUTION PENDING" AND NOT ELIGIBLE TO BE REPAIRED YET. NO TIMELINE FOR RESOLUTION PROVIDED.
Incident date: May 27, 2016
TAKATA RECALL IT HAS BEEN OVER ONE YEAR SINCE I WAS FIRST NOTIFIED OF THIS RECALL. I HAVE CALLED THE AUDI RECALL LINE SEVERAL TIMES AND HAVE RECEIVED NO INFORMATION. WHEN I HAVE ASKED WHEN I CAN EXPECT THE REPAIR TO BE READY, I AM TOLD THAT PARTS AREN'T AVAILABLE AND THEY'LL SEND ME A LETTER AT SOME POINT. THEY HAVE NOT BEEN HELPFUL IN THE LEAST. I HAVE NOT ALLOWED ANYONE TO RIDE IN MY FR... Read more
Incident date: Jun 20, 2016
TAKATA RECALL. NOTIFIED 1 YEAR AGO AND I HAVE NOT BEEN CONTACTED TO HAVE THE AIR BAG REPLACED. CALLED FOR AN UPDATE A FEW MONTHS AGO AND THEY SAID THEY DIDN'T HAVE THE PARTS FOR MY VEHICLE YET.