Showing 16,369 complaints for AUDI
Incident date: Sep 3, 2017
VEHICLE'S TRANSMISSION BECAME NON-OPERATIONAL WHILE DRIVING ON THE HIGHWAY. THIS WAS DUE TO MULTIPLE FAILED SENSORS IN THE "S TRONIC TRANSMISSION INTEGRATED SENSORS" MODULE. EARLY SENSOR FAILURE HAS BEEN A KNOWN ISSUE AS AUDI ISSUED TSB 35 12 08 2032211/1 ON DECEMBER 21, 2012 (ONLY 3 YEARS AFTER ORIGINAL MODEL PRODUCTION BEGAN) OUTLINING THE PROBLEM. THE FAILURE CAUSES AN OBVIOUS SAFETY HAZARD A
... ND NO RECALL HAS BEEN ISSUED.Read more
Incident date: Sep 7, 2017
"TAKATA RECALL" AUDI OF SMITHTOWN FAILS, AFTER SIX MONTHS OF REQUESTING, TO REPLACE THE TAKATA AIRBAG ON THE PASSENGER SIDE OF THE SUBJECT CAR. AUDI OF SMITHTOWN REJECTS RESPONSIBILITY TO REPLACE THE AIRBAG AND CLAIMS THAT NHTSA IS RESPONSIBLE FOR PROVIDING REPLACEMENT AIRBAGS. AUDI OF SMITHTOWN IS UNABLE TO SCHEDULE REPLACEMENT. AUDI OF SMITHTOWN CLAIMS TOTAL IGNORANCE ABOUT ALL MATTERS REGAR
... DING AIRBAG REPLACEMENT. PLEASE ADVISE.Read more
Incident date: Sep 8, 2017
WE ARE WORRIED ABOUT A DANGEROUS DEFICIENCY IN THE PORTABLE EVSE/CHARGER FOR OUR A3 SPORTBACK E-TRON. IT GETS VERY HOT DURING STANDARD 12- VOLT CHARGING AND IT MIGHT CAUSE A FIRE. I DISCOVERED IN THE OWNER'S MANUAL, THAT ITS OPERATING RANGE HAS A MAXIMUM OF 95 DEGREES F. OUR AVERAGE SUMMER TEMPERATURE IN THE CALIFORNIA CENTRAL VALLEY IS REGULARLY ABOVE 95F. IT IS ALSO REGULARLY EXCEEDED IN MANY OT
... HER US STATES, PLUS THE MIDDLE EAST WHERE AUDI SELLS MANY OF THEIR E-TRONS. OUR PERMANENT EVSE IN OUR GARAGE IS A HIGHER AMPERAGE RATED EVSE AND IT DOES NOT HAVE THIS LIMITATION. HERE IS AUDI'S REPLY TO MY REQUEST FOR INFORMATION ON THIS DEFICIENCY IN THEIR PORTABLE EVSE: "IT APPEARS THE CREATORS OF THE EVSE CHARGER ARE CONSIDERED A TRADE SECRET AND WE ARE UNABLE TO PROVIDE THAT INFORMATION. HOWEVER, IT SEEMS THAT YOU ARE ABSOLUTELY CORRECT. THE PORTABLE CHARGER OPERATING TEMPERATURE IS ONLY UP TO 95, AS IT HAS NO VENTING OR COOLING UNLIKE LARGER UNITS. DUE TO THE FACT THAT WEATHER TEMPERATURES OFTEN EXCEEDS THE LIMIT IN CALIFORNIA, YOU ARE WELCOMED TO PURCHASE A DIFFERENT CHARGING SOLUTION THAT CAN SUPPORT YOUR ENVIRONMENT." SO, I AM WELCOME TO PURCHASE MY OWN PORTABLE EVSE, BECAUSE THE ONE PROVIDED WHEN I PURCHASED MY AUDI BRAND NEW IN FEB. 2017 IS INADEQUATE AND POTENTIALLY DANGEROUS TO USE IN MANY PARTS OF THE USA. PLEASE INVESTIGATE THIS PART AND DETERMINE WHETHER WE CAN SAFELY USE IT WHEN THE TEMPERATURE EXCEEDS 95F AND IF A RECALL IS NECESSARY.Read more
Incident date: Sep 3, 2017
AS MY FAMILY WAS DRIVING DOWN THE HIGHWAY, THE WHEEL SHORE OFF OF THE VEHICLE AND MY CAR CAME DOWN ON THE HIGHWAY IN NJ. I-80 WEST BOUND BETWEEN EXITS 63-64. NO OTHER VEHICLES OR HAZARDS WERE IN THE AREA OR DAMAGED. ONLY MY WHEEL CAME OFF THE CAR COMPLETELY. THIS RENDERED MY WHOLE FAMILY INTO SHOCK. NO POT HOLE OR ROADWAY HAZARD. JUST AN ACT OF NATURE AND POOR ENGINEEERING.
Incident date: Sep 2, 2017
I BOUGHT AN USED 2003 AUDI A4. I PUT IT IN REVERSE AND IT WOULD NOT ENGAGE. THEN THE DASH WHERE THE GEARS SHOW WHAT GEAR YOU'RE IN STARTED FLASHING. IT SHOWED A P0706 CODE. THIS HAPPENS SO OFTEN THAT ONE OF THESE TIMES I AM GOING TO CAUSE AN ACCIDENT. THE CAR HAS OVER 100,000 MILES ON IT, BUT HOW CAN IT BE MY FAULT THAT THE OTHER OWNERS DID NOT TAKE IT IN TO GET THIS WELL KNOWN MODULE REPAIR FIXE
... D. WHEN I AM PARKED FLAT I CAN USUALLY GET IT IN REVERSE AFTER 4-5 TIMES OF TRYING. BUT...WHEN I AM ON ANY SLANT IT TAKES AT LEAST 10 TIMES OF TRYING ALMOST TO THE POINT OF GETTING OUT AND PUSHING IT IN REVERSE MYSELF!! ONE OF THESE DAYS I AM GOING TO HIT A CAR BEHIND ME TRYING TO GET OUT OF MY PARKING SPOT!! I KNOW THERE WAS A RECALL AND I'M JUST WONDERING WHY A CURRENT OWNER OF THE CAR THAT OBVIOUSLY IS DOING THIS CAN'T GET IT FIXED AS THERE WAS A RECALL.Read more
Incident date: Sep 5, 2017
I HAVE A QUESTION THAT I WAS HOPING YOU COULD HELP ME WITH. MY FAMILY AND I HAVE BEEN LOYAL AUDI CUSTOMERS FOR OVER 15 YEARS AND WE HAVE PURCHASED MANY MANY VEHICLES FROM AUDI. ONE CAR THAT WE CURRENTLY HAVE IS A 2016 AUDI A3 CONVERTIBLE. WHEN THE CAR IS PUT IN "R" (REVERSE) THE CAR GOES FORWARD BEFORE GOING BACKWARD. THE CAR GOES FORWARD QUITE A BIT AS WELL, IF IT WAS JUST A FEW INCHES THEN I WOU
... LDN'T HAVE AN ISSUE WITH IT BUT LIVING IN LOS ANGELES I HAVE TO STREET PARK AND PARALLEL PARK OFTEN THEREFORE IT IS VERY DANGEROUS THAT THIS IS HAPPENING. I TOOK IT INTO THE DEALERSHIP AND THEY STATED THAT THIS IS NORMAL AND IT DOES THIS BECAUSE ITS A 4 CYLINDER. I FIND THIS TO BE RATHER ODD. I HAVE NEVER HEARD OF A CAR GOING FORWARD BEFORE GOING BACKWARD WHEN PUT IN 'R".THE CAR IS IN GREAT CONDITION, NEVER BEEN WRECKED OR INVOLVED IN ANYTHING. I HAVE TRIED HOLDING THE BREAK BEFORE PUTTING IT IN "R', I HAVE TRIED REVERSING THE CAR WITH EMERGENCY BREAK ON AND OFF, ON A HILL AND ON FLAT LAND. THE RESULT IS ALWAYS THE SAME. COULD YOU PLEASE INFORM ME ON YOUR THOUGHTS OR ADVICE. THE DEALERSHIP SAYS ITS NORMAL AND THE CAR IS FINE THEREFORE I AM WRITING YOU. ALL THE CARS WE HAVE OWNED FROM AUDI: Q5, Q7, A7, A8 HAVE NOT DONE THIS.Read more
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2016 AUDI A3. WHEN PLACING THE VEHICLE IN REVERSE, THE VEHICLE WOULD LUNGE OR ROLL FORWARD BEFORE REVERSING. THE MANUFACTURER AND AN UNKNOWN DEALER WERE CONTACTED, BUT COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 12,000.
Incident date: Sep 2, 2017
I GET A "RIGHT DIPPED HEADLIGHT" MESSAGE AND MY RIGHT HEADLIGHT GOES OUT. I CAN CORRECT THE ISSUE BY TURNING THE HEADLIGHTS OFF AND BACK ON BUT THIS IS NOT SAFE AFTER DARK. THE CAR HAS BEEN DOING THIS WITH INCREASING FREQUENCY ESPECIALLY OVER THE PAST YEAR. IT OCCURS MORE WHEN IT'S RAINING AND MORE AFTER DARK-WHEN YOU MOST NEED THE HEADLIGHTS. IT WILL COST ME ABOUT $1600 TO GET THE HEADLIGHTS R
... EPLACED BUT APPARENTLY THERE IS NO GUARANTEE THAT THIS WILL FIX THE ISSUE. I HAVE IN NO WAY DAMAGED THE HEADLIGHTS. WE ARE THE ORIGINAL OWNERS OF THIS CAR. THIS SITUATION HAS BEEN OCCURRING FOR SEVERAL YEARS.Read more
Incident date: Aug 18, 2017
TIMING CHAIN TENSIONER FAILURE AT 114KM , CAUSED THE TIMING CHAIN TO SKIPS A TOOTH OR TWO, RESULTS IN ENGINE DAMAGED TO THE HEAD VALVES AND ENTIRE ENGINE SHUT DOWN, THIS COULD RESULTS IN FATAL CAR ACCIDENTS DURING DRIVING TO EVERYONE.
Incident date: Jan 5, 2017
TOOK SUV IN FOR RECALL X3 (2) SEPARATE DEALERS, WAS TOLD THEY DO NOT HAVE THE PART IN YET TO REPLACE IT. I WAS IN A HEAD ON COLLISION THIS PAST JANUARY 2017 THE AIR BAG DIDNT DEPLOIT.
Crash
Incident date: Aug 23, 2017
TRANSMISSION WARNING INDICATOR ON, SHIFT HARD
Incident date: Aug 27, 2017
TOOK MY CAR FOR AN ALIGNMENT AND WAS TOLD THE PROBLEM WAS WITH THE TIRES. FIRESTONE PRIMEWELLS AS. THE SIDE WALLS HAVE BUBBLES. FIRESTONE SAID TWO ALIGNMENTS WAS NOT ENOUGH TO KEEP TIRES SAFE. THEN THEY ADDED IT WAS IMPROPERLY AGLINED. ONLY HAVE 14000 MILES ON TIRE. FIRESTONE REFUSED TO HONOR WARRANTY.
Incident date: Jul 18, 2017
WHILE DRIVING THE CAR CAME TO A COMPLETE STOP AND HAD TO BE TOWED TO A GARAGE - IT DID NOT START AGAIN. AFTER INVESTIGATION THE TENSIONER FAILED CAUSING PISTON AND VALVE DAMAGE WHICH EQUALS AN ENGINE REPLACEMENT! NO INSURANCE COVERAGE AND WHEN I PICKED UP THE CAR - THERE WAS ANOTHER ONE COMING IN FOR THE SAME ISSUE!
Incident date: Jul 24, 2017
AUDI ETRON SUNROOF EXPLODED WHILE DRIVING. WHILE FUTZING WITH THE WINDOWS TRYING TO STOP THE "WOOP WOOP WOOP" AIR PRESSURE THING THAT HAPPENS WHEN THE WINDOWS ARE PARTIALLY OPEN, THE SUNROOF EXPLODED OUT OF THE CAR. SOUNDED LIKE A GUNSHOT, HAPPENED IN A SPLIT SECOND, SCARED THE BEJESUS OUT OF ME. THE ENTIRE CENTER OF THE SUNROOF DISAPPEARED INSTANTLY. THE DEALER SAYS TO REPLACE IT MIGHT TAKE
... WEEKS, AND COST THOUSANDS. APPARENTLY, THEY HAVE TO REPLACE ALL OF THE GLASS ON THE ROOF, TAKE OFF THE DOORS, AND GUT THE INTERIOR ROOF. ARGHRead more
Incident date: Aug 10, 2017
OIL SEPARATOR INTAKE LEEK. NO HEAT. COOLANT PURGES IN AN OUT OF RESAVOIR
Incident date: Aug 10, 2017
OIL SEPARATOR INTAKE LEEK. NO HEAT. COOLANT PURGES IN AN OUT OF RESAVOIR
Incident date: Aug 10, 2017
OIL SEPARATOR INTAKE LEEK. NO HEAT. COOLANT PURGES IN AN OUT OF RESAVOIR
Incident date: Jan 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE.
... THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ THE CONSUMER STATED A NOTICED WAS SENT BY A THIRD PARTY COMPANY INDICATING THE VEHICLE MAY BE APART OF THE RECALL. THE MANUFACTURER HAD NOT CONTACTED THE CONSUMER. UPDATED 11/29/2017*JSRead more
Incident date: Jun 6, 2017
AUDI AMERICA AND ITS DEALERS HAVE FAIL TO ENSURE MY SAFETY AND FIXING MY CAR ISSUES. AUDI AMERICA SOLD ME A LEMON VEHICLE. EVER SINCE I PURCHASE VEHICLE IT HAS HAD ISSUES INCLUDING STABILITY, WHEEL WROBBLY, AND LOST OF HORSE POWER FEELING LIKE THE CAR IS SHUTTING OFF ON FREE WAY.
Incident date: Jun 6, 2017
AUDI AMERICA AND ITS DEALERS HAVE FAIL TO ENSURE MY SAFETY AND FIXING MY CAR ISSUES. AUDI AMERICA SOLD ME A LEMON VEHICLE. EVER SINCE I PURCHASE VEHICLE IT HAS HAD ISSUES INCLUDING STABILITY, WHEEL WROBBLY, AND LOST OF HORSE POWER FEELING LIKE THE CAR IS SHUTTING OFF ON FREE WAY.
Incident date: Jun 6, 2017
AUDI AMERICA AND ITS DEALERS HAVE FAIL TO ENSURE MY SAFETY AND FIXING MY CAR ISSUES. AUDI AMERICA SOLD ME A LEMON VEHICLE. EVER SINCE I PURCHASE VEHICLE IT HAS HAD ISSUES INCLUDING STABILITY, WHEEL WROBBLY, AND LOST OF HORSE POWER FEELING LIKE THE CAR IS SHUTTING OFF ON FREE WAY.
Incident date: Jul 20, 2017
SERIOUS STEERING ISSUE GOING ON. ENTERED HIGHWAY IN COMFORT MODE, ACCELERATED AND SWITCHED LANES TO PASSING LANE WHEN SUDDENLY THE STEERING HAD A TORMENTED MOMENT AND DECIDED TO STEER ITSELF FROM THE 12:00 O'CLOCK TO 3:00 O'CLOCK POSITION, WHILE DRIVING AT HIGHWAY SPEED. THIS IS VERY DANGEROUS AS I HAD A CAR ON THE RIGHT OF ME AND MY CAR TRIED TO DRIVE ITSELF INTO THEIR LANE. THE STEERING ALSO
... HAS NOTCHINESS GOING ON, AND HAS BEEN CONFIRMED BY MY LOCAL DEALERSHIP, BUT ONLY AT LOW SPEEDS. THIS ISSUE IS LIFE-THREATENING AND NEEDS TO BE ADDRESSED BY AUDI.Read more
Incident date: Feb 1, 2016
TAKATA AIRBAG- I HAVE BEEN GIVEN A REPLACEMENT AIRBAG THAT IS EXACTLY THE AIRBAG THAT HAS PROBLEMS. MY FIRST LETTER WAS FEB. 2016 AND THE PROBLEM IS STILL NOT FULLY RESOLVED AT THIS TIME AUG.24, 2017. I WANT A NEW AIRBAG THAT WILL SAVE MY LIFE, NOT TAKE IT ASAP!
Incident date: Jan 1, 2017
TAKATA AIRBAG - IT HAS BEEN 8 MONTHS AND AUDI HAS NO REMEDY FOR THE PROBLEM. I HAVE A CAR THAT CANNOT ACCOMMODATE THE NUMBER OF PEOPLE IN MY FAMILY. AUDI REFUSES TO GIVE ME A LOANER CAR AND THEY HAVE NO TIMEFRAME FOR WHEN A REMEDY WILL BE AVAILABLE. THIS IS UNACCEPTABLE. AS ALWAYS, THE CONSUMER IS LEFT HOLDING THE BAG FOR THE CORPORATION. HOW IS THIS RIGHT?
Incident date: Aug 19, 2017
WITHOUT ANY WARNING, AFTER DRIVING BRAND NEW CAR FOR ONLY 15000 MILES, THE BRAKES HAD A CATASTROPHIC FAILURE (RIGHT REAR WHEEL). LUCKILY I WAS IN A SERVICE ROAD OTHERWISE THIS WOULD HAVE BEEN CATASTROPHIC. I GOT THE CAR SERVICED 2 MONTHS AGO AND EVERYTHING WAS FINE (JUST SOME RUSTING ON THE BRAKES) SO THE AUDI AUTHORIZED DEALERSHIP LET ME DRIVE SAYING WE SHOULD LOOK AT IT NEXT YEAR. THE CAR IS
... RIGHT NOW AT THAT SAME DEALERSHIP AND I ALSO WORRY THEY WOULD TAMPER WITH IT OR HAVE SOME OTHER ISSUE IN IT.Read more
Incident date: Mar 9, 2017
TAKATA RECALL - FOR OVER A YEAR, THE AUDI DEALERSHIP FROM WHICH I BOUGHT MY CAR IN CHICAGO HAS SAID ON 3 DIFFERENT OCCASIONS - THE LAST APPROXIMATELY 4 MONTHS AGO - THEY DON'T HAVE THE REPLACEMENT FOR IT YET. HOWEVER, I JUST READ ON YOUR SITE THAT THE INTERIM REPAIR IS REPLACEMENT WITH A NEW TAKATA INSULFLATOR, WHICH SEEMS LIKE IT WOULD BE AVAILABLE. MY CAR IS 9 YEARS OLD AND I ALSO READ ON YOUR
... WEBSITE THAT THE RISK OF DETONATION INCREASES WITH AGE. MY CAR SHOULD BE A PRIORITY.Read more
Incident date: Aug 9, 2017
TAKATA RECALL - REARENDED A STOPPED TRUCK AT APPROXIMATELY 30 MPH. CAR IS TOTALED. AIRBAGS DIDN'T GO OFF DESPITE MASSIVE FRONT END DAMAGE.
Crash
2 injured
Incident date: Aug 2, 2017
TL* THE CONTACT OWNS A 2018 (NA) AUDI SQ5. THE CONTACT STATED THAT THE VEHICLE WAS DELIVERED TO HIS RESIDENCE BY THE DEALER (BEVERLY HILLS AUDI IN BEVERLY HILLS, CALIFORNIA) AND WAS PARKED IN FRONT OF THE HOUSE. ON AUGUST 2, 2017, THE CONTACT ATTEMPTED TO PROGRAM THE CELLULAR PHONE AND THE OTHER FEATURES THAT THE NEW VEHICLE OFFERED. THE CONTACT PRESSED A BUTTON THAT CHANGED THE DRIVING MODE AND A
... PARKING BRAKE ERROR MESSAGE ILLUMINATED, ASKING THE DRIVER TO CONTACT AUDI TECHNICAL SUPPORT. THE CONTACT ALSO STATED THAT THE ANTI LOCK BRAKE SYSTEM FAILED MESSAGE ILLUMINATED AND ADVISED THE CONTACT TO CONTACT AUDI TECHNICAL SUPPORT. THE CONTACT CALLED THE DEALER (BEVERLY HILLS AUDI) AND WAS ADVISED TO DRIVE THE VEHICLE AROUND THE BLOCK TO SEE IF THE MESSAGE ERASED ITSELF AND, IF SO, NOT TO CALL BACK AGAIN. THE MANUFACTURER HAD THE VEHICLE TOWED TO ANOTHER DEALER (SANTA MONICA AUDI IN SANTA MONICA, CALIFORNIA). THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 171182952. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37.Read more
Incident date: Sep 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 AND 16V660000 (AIR BAGS, FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CLASSIC AUDI, LOCATED AT 541 WHITE PLAINS RD, EASTCHESTER, NY
... 10709; (855) 977-2266) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Sep 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 AND 16V660000 (AIR BAGS, FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CLASSIC AUDI, LOCATED AT 541 WHITE PLAINS RD, EASTCHESTER, NY
... 10709; (855) 977-2266) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Aug 1, 2017
TAKATA AIRBAG RECALL
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI ARLINGTON LOCATED AT 3200 COLUMBIA PIKE, ARLINGTON, VA 22204; (703) 739-7460) WAS CONTACTED AN
... D CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Jul 28, 2017
AT 74,000 MILES, OUR VEHICLE QUIT RUNNING. THE TIMING CHAIN HAD SLIPPED AND NEEDED TO BE REPLACES ALONG WITH A TIMING CHAIN TENSIONER, GUIDE RAILS AND 8 INTAKE VALVES. JUST PRIOR TO QUITTING, THE MOTOR WAS REVVING WHILE AT STOP LIGHTS. FORTUNATELY, NO ACCIDENT OCCURRED. OUR REPAIR SHOP INDICATED THIS IS A VERY COMMON DEFECT WITH THE AUDI Q5 2.0 MOTORS AND THAT SAFETY OF DRIVING IS AT RISK WITH
... THIS COMMON DEFECT.Read more
Incident date: Aug 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TEAM AUDI, 3990 E LINCOLN HWY A, MERRILLVILLE, IN 46410 (219) 947-1581) WAS CONTACTED AND CONFIRME
... D THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Jul 21, 2017
DRIVING UNDER NORMAL CONDITIONS (~30 MPH, CITY STREET) AND THE DSG AUTO TRANSMISSION SLIPPED FROM GEAR AND GAVE A WARNING THAT THERE WAS A MALFUNCTION, NO REVERSE GEAR AVAILABLE. AFTER DRIVING TO THE NEAREST PARKING LOT TO STOP AND TRY TO DIAGNOSE, FOUND RESEARCH THAT STATED THE MECHATRONIC UNIT IN THESE TRANSMISSIONS ARE PRONE TO FAIL. IT APPEARS THAT I LOST HALF OF MY GEARBOX. R, 2, 3, 4, 6.
... AFTER THE CAR WAS ABLE TO SIT OVERNIGHT, THE ISSUE APPEARED TO GO AWAY BY ITSELF, BUT A FEW DAYS LATER, THE ISSUE HAPPENED AGAIN. I WAS DRIVING ABOUT 45 MPH ON A CITY ROAD. SAME EXACT ISSUE, LOST HALF OF THE GEARBOX. I THEN GOT HOME AND IMMEDIATELY ORDERED PARTS TO ATTEMPT TO RECTIFY AND PREVENT ANY FURTHER DAMAGE FROM HAPPENING TO THE TRANS. AND THEN AGAIN, JUST THE NEXT DAY, IT HAPPENED AGAIN. THIS TIME WHILE DRIVING ~70 MPH ON THE HIGHWAY. THE VEHICLE JUST GAVE UP ALL POWER AND INSTANTLY DROPPED TO ABOUT 55-60 MPH ,IN MORNING COMMUTER TRAFFIC, DUE TO BEING IN A STEEP CANYON. IT TOOK A MOMENT BEFORE THE CAR FOUND A GEAR AND GAINED POWER AGAIN. I LIMPED THE CAR TO WORK AND PARKED SOMEWHERE WHERE I CAN EASILY MOVE THE CAR IF THE TRANSMISSION IS STILL STUCK WITHOUT HALF OF THE GEARS.Read more
Incident date: Nov 21, 2016
TL* THE CONTACT OWNS A 2008 AUDI A6. WHEN THE VEHICLE WAS STARTED IN THE DRIVEWAY, A WOBBLING SOUND WAS HEARD. THE VEHICLE SHOOK VIOLENTLY AND SMOKE EMERGED FROM THE TAIL PIPE. ALSO, THE TEMPERATURE GAUGE STARTED TO RISE AND OIL STARTED TO FLOW BACKWARDS TO THE TOP RESERVOIRS. THE VEHICLE WAS TURNED OFF. THE DEALER (AUDI BEDFORD IN BEDFORD, OHIO) HAD THE VEHICLE TOWED TO THEIR FACILITY FOR DIAGNOS
... TIC TESTING. THE DEALER DIAGNOSED THAT THE ENGINE WAS WORKING TO STANDARDS. THE CONTACT ALSO STATED THAT THE ENTIRE ORIGINAL ENGINE WAS REPLACED IN SEPTEMBER OF 2010. AFTER THE REPAIR, THE VEHICLE STARTED HESITATING WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, AND WOULD EVEN STALL AT TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFUSED TO REPAIR THE VEHICLE AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.Read more
Fire
Incident date: Jul 21, 2017
TL* THE CONTACT OWNS A 2012 AUDI A7. THE CONTACT STATED THAT THE STEERING WARNING INDICATOR FLASHED RANDOMLY. THERE WAS A SUDDEN LOSS OF ACCELERATION AND POWER EACH TIME THE FAILURE OCCURRED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, WHICH RESET THE CODE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MANUFACTURER HAD A RECALL AND RECOMMENDED THAT THE VEHICLE BE SERVI
... CED BY A DEALER. THE DEALER (AUDI CONSHOHOCKEN, 610-272-9200) AND THE MANUFACTURER INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER DID NOT PROVIDE ANY RECALL CAMPAIGNS. THE FAILURE OCCURRED MORE THAN THREE TIMES WITHIN WEEKS. THE VEHICLE WAS NOT REPAIRED YET. THE APPROXIMATE FAILURE MILEAGE WAS 128,941.Read more
Incident date: Aug 5, 2017
FACTORY INSTALLED CONVERTIBLE TOP HAS COME LOOSE FROM THE BACK GLASS WINDOW (GLUE SEPARATED) CAUSING A SAFETY CONCERN WHILE DRIVING. COULD BECOME A PROJECTILE.
Incident date: Jan 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI ST. PAUL LOCATED AT 2450 W MAPLEWOOD DR, MAPLEWOOD, MN 55109; (651) 705-0700) WAS CONTACTED AN
... D CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND WOULD LET THE CONTACT KNOW WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS CONTACTED AT 877-666-6954 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Aug 9, 2017
REAR ENDED A TRUCK AT A SPEED OF APPROXIMATELY 30 MPH ON A HIGHWAY AND AIRBAG DID NOT DEPLOY.
Crash
2 injured
Incident date: Aug 8, 2017
THE AUTOMATIC START/STOP FUEL-SAVING ENGINE FEATURE ENGAGES PREMATURELY, BEFORE THE VEHICLE HAS COME TO A COMPLETE STOP. AS A RESULT, THE VEHICLE FEELS LIKE THE BRAKES HAVE BEEN ARTIFICIALLY AND AGGRESSIVELY APPLIED TO BRING THE CAR TO A COMPLETE STOP BEFORE THE START/STOP ENGINE FEATURE OTHERWISE SHOULD HAVE ENGAGED. AS A RESULT, FOR VEHICLES FOLLOWING CLOSE BEHIND, THE EFFECT WILL BE THAT THE
... AUDI VEHICLE IN FRONT OF THEM WILL APPEAR TO LURCH TO A STOP, THUS CREATING A RISK OF A REAR-END COLLISION. THIS ISSUE HAPPENS EACH AND EVERY TIME THE START/STOP FEATURE IS ACTIVE, AND TYPICALLY INVOLVES ARTIFICIAL AND PREMATURE BRAKING/STOPPING AT LOW SPEEDS AS THE VEHICLE IS APPROACHING WHAT WOULD OTHERWISE BE ITS NATURAL STOPPING POINT BASED ON THE DRIVER-APPLIED PRESSURE TO THE BRAKE PEDAL.Read more
Incident date: Aug 8, 2017
THE AUTOMATIC START/STOP FUEL-SAVING ENGINE FEATURE ENGAGES PREMATURELY, BEFORE THE VEHICLE HAS COME TO A COMPLETE STOP. AS A RESULT, THE VEHICLE FEELS LIKE THE BRAKES HAVE BEEN ARTIFICIALLY AND AGGRESSIVELY APPLIED TO BRING THE CAR TO A COMPLETE STOP BEFORE THE START/STOP ENGINE FEATURE OTHERWISE SHOULD HAVE ENGAGED. AS A RESULT, FOR VEHICLES FOLLOWING CLOSE BEHIND, THE EFFECT WILL BE THAT THE
... AUDI VEHICLE IN FRONT OF THEM WILL APPEAR TO LURCH TO A STOP, THUS CREATING A RISK OF A REAR-END COLLISION. THIS ISSUE HAPPENS EACH AND EVERY TIME THE START/STOP FEATURE IS ACTIVE, AND TYPICALLY INVOLVES ARTIFICIAL AND PREMATURE BRAKING/STOPPING AT LOW SPEEDS AS THE VEHICLE IS APPROACHING WHAT WOULD OTHERWISE BE ITS NATURAL STOPPING POINT BASED ON THE DRIVER-APPLIED PRESSURE TO THE BRAKE PEDAL.Read more
Incident date: Aug 8, 2017
THE AUTOMATIC START/STOP FUEL-SAVING ENGINE FEATURE ENGAGES PREMATURELY, BEFORE THE VEHICLE HAS COME TO A COMPLETE STOP. AS A RESULT, THE VEHICLE FEELS LIKE THE BRAKES HAVE BEEN ARTIFICIALLY AND AGGRESSIVELY APPLIED TO BRING THE CAR TO A COMPLETE STOP BEFORE THE START/STOP ENGINE FEATURE OTHERWISE SHOULD HAVE ENGAGED. AS A RESULT, FOR VEHICLES FOLLOWING CLOSE BEHIND, THE EFFECT WILL BE THAT THE
... AUDI VEHICLE IN FRONT OF THEM WILL APPEAR TO LURCH TO A STOP, THUS CREATING A RISK OF A REAR-END COLLISION. THIS ISSUE HAPPENS EACH AND EVERY TIME THE START/STOP FEATURE IS ACTIVE, AND TYPICALLY INVOLVES ARTIFICIAL AND PREMATURE BRAKING/STOPPING AT LOW SPEEDS AS THE VEHICLE IS APPROACHING WHAT WOULD OTHERWISE BE ITS NATURAL STOPPING POINT BASED ON THE DRIVER-APPLIED PRESSURE TO THE BRAKE PEDAL.Read more
Incident date: Jul 27, 2017
OIL LEAKS AND ELECTRIC MALFUCNTIONS AND ENGINE OIL LEAKS...LOTS OF OIL LEAKS EVEN AFTER REPAIRS
Incident date: Jul 27, 2017
OIL LEAKS AND ELECTRIC MALFUCNTIONS AND ENGINE OIL LEAKS...LOTS OF OIL LEAKS EVEN AFTER REPAIRS
Incident date: Jul 27, 2017
OIL LEAKS AND ELECTRIC MALFUCNTIONS AND ENGINE OIL LEAKS...LOTS OF OIL LEAKS EVEN AFTER REPAIRS
Incident date: Jul 24, 2017
MY A4 RANDOMLY SWITCHES INTO NEUTRAL AS I AM DRIVING DOWN THE HIGHWAY. I HAVE NO CONTROL AND HAVE COASTED TO THE SHOULDER OF THE ROAD ON ONE OCCASION WHEN "DRIVE" WOULD NOT RE-ENGAGE. MY DASHBOARD SCREEN FLASHES OVER THE PRND TRANSMISSION INDICATORS. THE CHECK ENGINE LIGHT IS ON ALSO, SO I TOOK THE CAR TO THE AUDI DEALER IN SOUTH ORLANDO. I WAS TOLD THAT THE TRANSMISSION CONTROL MODULE HAS GONE BA
... D AND WILL COST $3100 TO REPAIR. THE CAR ALSO WILL NOT GO INTO REVERSE ABOUT EVERY 3RD OR 4TH TIME I SELECT THIS GEAR. MY RESEARCH SHOWS THAT THIS SAME PROBLEM WAS A RECALL ON 2004-2006 MODELS, SO I WOULD ASSUME AUDI WILL RECALL THIS MODEL YEAR AS WELL. MY A4 HAS 62,000 MILES ON IT AND HAS BEEN MAINTAINED BY THE DEALER SINCE NEW. I DON'T UNDERSTAND HOW THIS SAFETY ISSUE HAS NOT BEEN ELEVATED TO A RECALL STATUS ALREADY GIVEN THE PREVIOUS HISTORY OF SIMILAR PROBLEMS ON THE SAME MODELS.Read more
Incident date: Jun 5, 2017
THE STEERING WHEEL WOULD LOCK UP IN CERTAIN SPOTS AND BECOME DIFFICULT TO TURN WHILE DRIVING OR AT REST. THERE IS A CURRENT TSB FOR THIS ISSUE TSB#-48-14-61 AND IT INVOLVES REPLACING THE INTERMEDIATE STEERING SHAFT. THIS SHOULD BE CHARACTERIZED AS A SAFETY ISSUE DUE TO THE UNPREDICTABILITY OF OCCURENCES WHILE IN MOTION ESPECIALLY AT HIGH SPEEDS AND WHILE CORNERING. IF THERE ARE ENOUGH COMPLAINT
... S TO RELEASE A TSB AND IT INVOLVES STEERING AT HIGH SPEEDS I FEEL THERE SHOULD BE A RECALL ON THIS PART.Read more
Incident date: Jul 29, 2017
THE TRANSMISSION OIL COOLER PRESSURE LINE GOT A HOLE IN IT AND LEAKED ALL OF THE TRANSMISSION FLUID OUT. THE MECHANIC STATED THAT THERE WAS PLASTIC THAT WAS VISIBLY SEEN RUBBING AGAINST THIS METAL LINE WHICH OVER TIME WORE THE LINE DOWN SO MUCH THAT IT CREATED A HOLE ALLOWING THE FLUID TO LEAK OUT. I WAS ON THE HIGHWAY WHEN I NOTICED THE CAR NOT WANTING TO SHIFT, DOWN-SHIT ETC WHEN I FINALLY PULLE
... D OVER NOTICED IT WAS LEAKING FROM THE FRONT OF THE CAR. ONCE THE FLUID WAS JUST ABOUT OUT THE AUDI WARNING SYSTEM FINALLY NOTIFIED ME THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. A TAD LATE IF YOU ASK ME. THE CAR WAS STARTING TO REV UP THE RPM'S THEN SUDDENLY IT WOULD SLAM INTO GEAR. I HAVE HAD THE LINE REPLACED AND NOW IT SEEMS LIKE I'M DUE FOR A NEW TRANSMISSION DUE TO ALL OF THIS. THE MECHANIC EVEN STATED HE HAS NEVER SEEN PLASTIC WEAR THROUGH METAL NOR HAVE I.. I QUESTION WHAT PATHETICALLY WEAK METAL WAS USED ON A HIGH PRESSURE LINE THAT WOULD ALLOW PLASTIC TO EVENTUALLY RUB THROUGH IT ALL. I'VE ASKED THE SHOP TO KEEP THE LINE AND TO SNAP SOME PICTURES FOR ME, SO I'M HOPING I WILL HAVE A CHANCE TO UPLOAD THESE ONCE I RECEIVE THEM.Read more
Incident date: Aug 7, 2017
TL* THE CONTACT OWNS A 2016 AUDI A6. WHILE CHANGING A FLAT TIRE, THE JACK FRACTURED AND CAUSED THE VEHICLE TO COLLAPSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE BY THE INSURANCE COMPANY. THE OWNER CONTACTED THE DEALER (PAUL MILLER AUDI IN PARSIPPANY, NJ) WHO CAME TO THE CONTACT'S RESIDENCE TO CHANGE THE TIRE. THE DEALER REPRESENTATIVE, CHRIS DEXTER WITH AUDI OF MENDHAM IN MENDHAM, NJ, FRO
... M WHERE THE ORIGINAL EQUIPMENT WAS PURCHASED, WAS CONTACTED AND PROMISED TO CALL BACK, BUT DID NOT. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE JACK WAS NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. UPDATED 10/18/17*LJ *JSRead more