Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Oct 4, 2017
VEHICAL SPEEDS FORWARD WHEN TURNING WHEN STEPPING ON BRAKES.
Incident date: Oct 4, 2017
VEHICAL SPEEDS FORWARD WHEN TURNING WHEN STEPPING ON BRAKES.
Incident date: Oct 4, 2017
VEHICAL SPEEDS FORWARD WHEN TURNING WHEN STEPPING ON BRAKES.
Incident date: Aug 1, 2017
TAKATA RECALL ON THE AIRBAG, STATIONARY WHEN I NOTICED MAIN CIEL AND COOLANT LEAK.
Incident date: Aug 1, 2017
TAKATA RECALL ON THE AIRBAG, STATIONARY WHEN I NOTICED MAIN CIEL AND COOLANT LEAK.
Incident date: Oct 2, 2017
TL* THE CONTACT OWNS A 2017 AUDI S7. WHILE DRIVING 60 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SEWELL COLLISION CENTER OF HOUSTON (111 STAGE RUNN DR, HOUSTON, TX 77090) WHO STATED THAT THE SUN ROOF LIKELY SHATTERED DUE TO BEING STRUCK BY AN OBJECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,0... Read more
Incident date: Oct 2, 2017
TL* THE CONTACT OWNS A 2017 AUDI S7. WHILE DRIVING 60 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SEWELL COLLISION CENTER OF HOUSTON (111 STAGE RUNN DR, HOUSTON, TX 77090) WHO STATED THAT THE SUN ROOF LIKELY SHATTERED DUE TO BEING STRUCK BY AN OBJECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,0... Read more
AUDI
A4 CABRIOLET
(2009) - UNKNOWN OR OTHER
Oct 4, 2017
Incident date: May 4, 2017
THE GLASS IS SEPARATING FROM THE CANVAS ON MY CONVERTIBLE TOP! I HAVE ATTEMPTED REPAIRS AND READ THOUSANDS OF THREADS IN REGARD TO THIS ISSUE. MY CONCERN IS THAT THE GLASS COULD COME DETACHED FROM THE SOFT TOP AND EITHER INJURE ONE OF MY DAUGHTERS IN THE BACKSEAT OR FLY OUT AND HIT ANOTHER VEHICLE. AUDI IS ATTEMPTING TO CHARGE OVER 5K FOR A NEW TOP-CLAIMING REPLACEMENT IS THE ONLY OPTION. I APPREC... Read more
Incident date: Sep 22, 2017
8500 MILES BRAKE SQUEAL. AUDI SAYS THERE WORKING ON A FIX FOR THIS ISSUE AND ITS BEEN 6 MONTHS AND STILL NO REPAIR THEY ARE IGNORING THE ISSUE. SLOW SPEED STOP AND REVERSE BRAKES SQUEAL LOUD. AUDI STATED THEY HAVE HAD THIS ISSUE AND I SHOULD HAVE BEEN TOLD WHEN PURCHASED. I HAVE A CASE NUMBER WITH THEM AND ITS BEING IGNORED. THIS IS AN ISSUE THAT WILL RESULT IN A PROBLEM IF ITS NOT INVESTIGATED TH... Read more
Incident date: Oct 1, 2017
2007 AUDI A4. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG INFLATOR SAFETY RECALL. *LD UPDATED 10/04/2017*JS
Incident date: Sep 26, 2017
WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 MILES PER HOUR AND LESS THAN 40 MILES PER HOUR. THE DRIVER LOOKED AWAY FROM THE ROAD BRIEFLY AND REA... Read more
Crash
2 injured
Incident date: Sep 26, 2017
WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 MILES PER HOUR AND LESS THAN 40 MILES PER HOUR. THE DRIVER LOOKED AWAY FROM THE ROAD BRIEFLY AND REA... Read more
Crash
2 injured
Incident date: Sep 26, 2017
WE REAR-ENDED A SEMI TRUCK WHILE DRIVING ON A HIGHWAY AS TRAFFIC BEGAN TO SLOW . THE ENTIRE FRONT END OF OUR VEHICLE WAS BADLY DAMAGED. THE AIRBAGS DID NOT DEPLOY AND THE PRETENSIONERS ON THE DRIVERS SEATBELT DID NOT ENGAGE . THE SPEED AT WHICH WE WERE TRAVELING IS UNKNOWN BUT LIKELY MORE THAN 15 MILES PER HOUR AND LESS THAN 40 MILES PER HOUR. THE DRIVER LOOKED AWAY FROM THE ROAD BRIEFLY AND REA... Read more
Crash
2 injured
Incident date: Sep 23, 2017
WIFE PULLED INTO GARAGE ON A STORMY DAY AND I WAS STANDING ON PASSENGER SIDE WITH MY 3 YEAR OLD SON. PASSENGER WIPER ARM SNAPPED OFF AND FLEW TOWARD US AND ALMOST STABBED MY 3 YEAR OLD. AT FIRST I THOUGHT IT WAS THE WIPER BLADE, BUT IT WAS THE WHOLE ENTIRE ARM. THE BROKEN END WAS SHARPEN LIKE A KNIFE BLADE...UPDATED 10/06/17 *BF UPDATED 10/17/2017*JS
Incident date: May 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI LIVERMORE (3400 LAS POSITAS RD, LIVERMORE, CA 94551 (925) 337-8256) WHERE IT WAS CONFIR... Read more
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR PERIODICALLY DISENGAGED AND THE AIR BAG WARNING INDICATOR DIMMED WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AUDI SHREWSBURY (780 BOSTON TURNPIKE, SHREWSBURY, MA 01545, PHONE NUMBER: (888) 699-9619) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REMOVED TO INSTALL A ... Read more
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR PERIODICALLY DISENGAGED AND THE AIR BAG WARNING INDICATOR DIMMED WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AUDI SHREWSBURY (780 BOSTON TURNPIKE, SHREWSBURY, MA 01545, PHONE NUMBER: (888) 699-9619) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REMOVED TO INSTALL A ... Read more
Incident date: Sep 11, 2017
I JUST WANT TO KNOW WHAT WAS RECALLED THE AIRBAG?
Incident date: Mar 2, 2017
TAKATA AIRBAG RECALL I RECEIVED NOTICE IN MARCH ABOUT THIS RECALL AND IT'S NOW ALMOST OCTOBER AND I HAVE NOTE RECEIVED ANY INFORMATION ABOUT A REPAIR. I AM EXTREMELY CONCERNED ABOUT THIS LIFE THREATENING PROBLEM AND AM UNSURE WHAT ELSE I CAN DO. THERE IS ZERO INFORMATION ABOUT WHEN A FIX WILL BE AVAILABLE FOR MY CAR AND AUDI HAS NOT OFFERED ANY TYPE OF ALTERNATIVE TRANSPORTATION UNTIL THE CAR C... Read more
Incident date: Aug 21, 2017
ENGINE OVERHEATED AUGUST 21, 2017. IT LEFT ME STRANDED ON THE SIDE OF A BUSY HIGHWAY. I TOOK IT TO DAY AUDI MONROEVILLE, PA. THE DEALER ADVISED THAT AN AUDI THERMOSTAT RECALL WAS JUST ISSUED. I PAID FOR THE REPAIR $999.71 AND WAS PROMISED BY AUDI CUSTOMER CARE THAT I WOULD BE REIMBURSED. AS OF SEPTEMBER 27, 2017, I WAS ADVISED THAT MY VIN NUMBER DOES NOT FALL UNDER THE THERMOSTAT RECALL AND THAT T... Read more
Incident date: Sep 25, 2017
I WAS TOLD TODAY THAT THE AIRBAG LIGHT WHICH WOULD NOT GO OUT IS BECAUSE OF A PROBLEM WITH THE WIRING HARNESS (WHICH EVEN THE DEALERSHIP THINKS IS A MANUFACTURING PROBLEM THOUGH I DO NOT KNOW IF THEY TOLD THAT TO AUDI) TO FIX THIS, AND ASSURE THAT MY AIRBAG WILL DEPLOY, THEY WANT OVER 18 THOUSAND DOLLARS. AUDI HAS DISCLAIMED ANY LIABILITY FOR THIS ISSUE AND MY EXTENDED WARRANTY WON'T COVER IT BE... Read more
Incident date: Sep 25, 2017
I WAS TOLD TODAY THAT THE AIRBAG LIGHT WHICH WOULD NOT GO OUT IS BECAUSE OF A PROBLEM WITH THE WIRING HARNESS (WHICH EVEN THE DEALERSHIP THINKS IS A MANUFACTURING PROBLEM THOUGH I DO NOT KNOW IF THEY TOLD THAT TO AUDI) TO FIX THIS, AND ASSURE THAT MY AIRBAG WILL DEPLOY, THEY WANT OVER 18 THOUSAND DOLLARS. AUDI HAS DISCLAIMED ANY LIABILITY FOR THIS ISSUE AND MY EXTENDED WARRANTY WON'T COVER IT BE... Read more
Incident date: Sep 24, 2017
THIS PAST SUNDAY, MY AUDI SELF-ACCELERATED IN BUSY TRAFFIC. ONLY BECAUSE I DRIVE A MANUAL WAS I ABLE TO PREVENT AN ACCIDENT. I HAD THE CAR TOWED FROM SACRAMENTO CA TO AUDI OAKLAND. THEY DIAGNOSED IT SAYING THE PISTON BLEW THREW THE ENGINE, DEPRESSURIZING THE ENGINE. THEY CLAIM THE DON'T KNOW WHY AND HAVE FAILED TO CONTACT ME SINCE. I HAD TO CONTACT AUDI USA WHICH HASN'T BEEN RESPONSIVE. THIS... Read more
Incident date: Sep 22, 2017
I RECEIVED AN ERROR MESSAGE THAT SAYS IGNITION LOCK ERROR WITH THIS ISSUE IT CAUSES THE STEERING COLUMN TO LOCK WHILE DRIVING WHICH CAN CAUSE A SEVERE ACCIDENT
Incident date: Sep 3, 2017
I TOOK MY VEHICLE IN FOR TAKATA AIRBAG RECALL SINCE THAT TIME, I HAVE BEEN SMELLING GAS ON THE OUTSIDE OF MY VEHICLE. AT FIRST I THOUGHT IT WAS ME FUELING THE VEHICLE BUT THE SMELL GETS A BIT LOUDER UPON DRIVING. I TOOK THE VEHICLE IN TO DEALER A WEEK AGO BUT THEY ADVISE IT WAS TOO LATE IN THE DAY TO CHECK. I FEEL LIKE THERE IS SOMETHING THAT IS NOT RIGHT. PLEASE HELP
Incident date: Aug 26, 2017
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT THE VEHICLE EMITTED A FUEL ODOR FROM OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT DID NOT SMELL THE FUEL ODOR UNTIL NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS REMEDIED AT AUDI LYNBROOK (855 SUNRISE HWY, LYNBROOK NY). THE VEHICLE WAS NOT DIAGNOSED FOR THE ADDITIONAL FAILURE. THE MANUFACTURER WAS NOT NOTIF... Read more
Incident date: Sep 25, 2017
TAKATA AIRBAG RECALL CAMPAIGN NOT IMPLEMENTED ON MY VEHICLE YET. AUDI JUST PERFORMED AN AUDI RECALL ON THE DRIVERS SIDE AIRBAG IGNITER HOWEVER THIS DOES NOT ADDRESS THE RECALL. AUDI APPEARS TO BE TELLING CONSUMERS HOWEVER THAT IT DOES.
Incident date: Sep 25, 2017
WAS LEAVING HOUSE, CAR STARTED SHAKING VIOLENTLY SO I DROVE BACK HOME, ENGINE LIGHT TURNED ON. HAVE BEEN WAITING LONG BEFORE THIS HAPPENED TO HEAR BACK FROM AUDI ABOUT OIL CONSUMPTION WARRANTY RECALL, CAR WAS UNDER 80K MI AT THE TIME I MADE REPORT, HAD ALREADY PAID FOR THE REQUIRED TESTS THEY NEEDED, TOOK THEM 4 MONTHS TO FINALLY GET BACK TO ME. RECEIVED SPECIAL CASE SINCE IT WAS A PRE OWNED VEHIC... Read more
Incident date: Sep 25, 2017
WAS LEAVING HOUSE, CAR STARTED SHAKING VIOLENTLY SO I DROVE BACK HOME, ENGINE LIGHT TURNED ON. HAVE BEEN WAITING LONG BEFORE THIS HAPPENED TO HEAR BACK FROM AUDI ABOUT OIL CONSUMPTION WARRANTY RECALL, CAR WAS UNDER 80K MI AT THE TIME I MADE REPORT, HAD ALREADY PAID FOR THE REQUIRED TESTS THEY NEEDED, TOOK THEM 4 MONTHS TO FINALLY GET BACK TO ME. RECEIVED SPECIAL CASE SINCE IT WAS A PRE OWNED VEHIC... Read more
Incident date: Sep 23, 2017
I DO NOT HAVE ANY PROBLEM WITH MY CAR. BUT I HAVE ANOTHER IMPORTANT THING TO REMIND WHO IS RESPONSIBLE FOR INFORMING ANY RECALLS. MY CAR HAD FEW RECALLS PREVIOUSLY AND EACH TIME I GOT A NOTIFICATION. BUT FOR THE LATEST OPEN RECALL THAT MY CAR HAS, NO ONE INFORMED ME. THE RECALLING HAS BEGAN SINCE MAY 2017 AND NO ONE INFORMED THIS RECALL FOR NEARLY 4 MONTHS UNTIL I CALLED THE DEALERSHIP 2 WEEKS ... Read more
Incident date: Sep 21, 2017
THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR OPEN AND WITH THE PARKING BRAKE ENGAGED. THE CONTACT WAS NOTIFIED BY A NEIGHBOR THAT THE VEHICLE HAD ROLLED FORWARD OUT OF THE GARAGE DOWN A SMALL INCLINED DRIVEWAY, CROSSED THE STREET, AND CRASHED INTO THE CORNER OF THE NEIGHBOR'S HOUSE. THE VEHICLE THEN ROLLED BACK INTO THE STREET AND STOPPED. PRIOR TO THE INCIDENT... Read more
Crash
Incident date: Sep 21, 2017
THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE WITH THE GARAGE DOOR OPEN AND WITH THE PARKING BRAKE ENGAGED. THE CONTACT WAS NOTIFIED BY A NEIGHBOR THAT THE VEHICLE HAD ROLLED FORWARD OUT OF THE GARAGE DOWN A SMALL INCLINED DRIVEWAY, CROSSED THE STREET, AND CRASHED INTO THE CORNER OF THE NEIGHBOR'S HOUSE. THE VEHICLE THEN ROLLED BACK INTO THE STREET AND STOPPED. PRIOR TO THE INCIDENT... Read more
Crash
Incident date: Sep 5, 2017
WHEN BRAKING THE CAR VIBRATES, SOMETIMES SO VIOLENTLY THAT IT IS UNSAFE TO KEEP APPLYING THE BRAKES TO CONTROL THE SPEED OF THE VEHICLE. CURRENTLY THE VEHICLE HAS BEEN IN SERVICE SINCE JUNE 27, 2015 AND HAS BEEN DRIVEN 21,000 MILES. HOWEVER, THIS VIBRATION HAS BEEN NOTICED EARLY IN THE LIFE OF THE CAR. ORIGINALLY, I THOUGHT THE VIBRATION WAS DUE TO THE ROAD SURFACE OR CONDITION, BUT I HAVE COME ... Read more
Incident date: Sep 16, 2017
2 YEARS AGO, WHEN MY BABY WAS 2, MY CAR LOCKED ITSELF BEFORE I WENT TO THE FRONT TO START DRIVING (THE CAR WAS PARKED). AUDIS HAVE A FEATURE THAT KNOWS WHEN THE KEY IS INSIDE AND DOES NOT TO LOCK ITSELF. THIS FEATURE WORKS 99% OF THE TIME, BUT FOR ME, OUT OF THE 3 TIMES THAT IT FAILED IN THE 2 YEARS I'VE HAD IT, 2 TIMES THE CAR LOCKED MY BABIES INSIDE THE HOT CAR AUTOMATICALLY. THE SECOND TIME HAP... Read more
Incident date: Sep 16, 2017
2 YEARS AGO, WHEN MY BABY WAS 2, MY CAR LOCKED ITSELF BEFORE I WENT TO THE FRONT TO START DRIVING (THE CAR WAS PARKED). AUDIS HAVE A FEATURE THAT KNOWS WHEN THE KEY IS INSIDE AND DOES NOT TO LOCK ITSELF. THIS FEATURE WORKS 99% OF THE TIME, BUT FOR ME, OUT OF THE 3 TIMES THAT IT FAILED IN THE 2 YEARS I'VE HAD IT, 2 TIMES THE CAR LOCKED MY BABIES INSIDE THE HOT CAR AUTOMATICALLY. THE SECOND TIME HAP... Read more
Incident date: Aug 29, 2017
AT SLOW SPEEDS & WHEN STOPPED WITH VEHICLE IN GEAR (DRIVE OR REVERS) THE TRANSMISSION JERKS, CLUNKS, FEELS LIKE IT'S ENGAGING AND DISENGAGING. IT IS DANGEROUS - ESPECIALLY WHEN STOPPED OR PARKING AS THE VEHICLE WILL SUDDENLY LUNGE FORWARD OR BACKWARD DEPENDING ON THE GEAR YOU ARE IN. UNFORTUNATELY IT HAS ONLY RESULTED IN DAMAGE TO MY OWN VEHICLE - NOT TO ANOTHER VEHICLE OR PERSON.
Incident date: Sep 19, 2017
RECEIVED A LETTER FROM AUDI OF AMERICA DATED MARCH 2017 CALLED DEALER IN BLOOMFIELD IN MICHIGAN LAVERY AUDI REPORTED THIS LETTER BUT UP NOW SEPTEMBER 19, 2017 HAVE NOT HARD FROM THEM. HOW LONG SHOULD I WAIT UNTIL THIS PROBLEM RESOLVED.
Incident date: Jun 26, 2017
WHILE TAKING A LEFT TURN ACROSS TRAFFIC, THE AUDI Q5 3.2 TRANSMISSION FAILED WHILE SHIFTING FROM 1ST TO 2ND GEAR. THE AUDI Q5 STALLED AND STOPPED AND WOULD NOT CONTINUE TO DRIVE. THE ENGINE SEEMED TO BE WORKING PROPERLY; HOWEVER, THE GEARS WOULD NOT ENGAGE AND THE CAR WOULD NOT DRIVE. THE AUDI Q5 DISPLAYED AN ERROR MESSAGE "GEARBOX MALFUNCTION; YOU CAN CONTINUE DRIVING (LIMITED FUNCTIONALITY)". AF... Read more
Incident date: Aug 25, 2017
MY VEHICLE WENT TO THE AUDI FIFE DEALERSHIP. ADVISED I NEEDED A NEW ENGINE. I TRIED TO TRADE IN THE VEHICLE AND I WAS ADVISED THAT MY CAR HAD -0-TRADE IN VALUE. THEY WOULDN'T ACCEPT ON A TRADE-IN. THEY SAID IT WAS WORTHLESS. I TOWED THE VEHICLE HOME AND I NOTICED ON MY PAPERWORK THAT THE DEALERSHIP COMPLETED "3" RECALLS WITHOUT MY PERMISSION OR KNOWLEDGE. I ASKED SERVICE WHY THEY COMPLETED TH... Read more
Incident date: Aug 25, 2017
MY VEHICLE WENT TO THE AUDI FIFE DEALERSHIP. ADVISED I NEEDED A NEW ENGINE. I TRIED TO TRADE IN THE VEHICLE AND I WAS ADVISED THAT MY CAR HAD -0-TRADE IN VALUE. THEY WOULDN'T ACCEPT ON A TRADE-IN. THEY SAID IT WAS WORTHLESS. I TOWED THE VEHICLE HOME AND I NOTICED ON MY PAPERWORK THAT THE DEALERSHIP COMPLETED "3" RECALLS WITHOUT MY PERMISSION OR KNOWLEDGE. I ASKED SERVICE WHY THEY COMPLETED TH... Read more
Incident date: Aug 25, 2017
MY VEHICLE WENT TO THE AUDI FIFE DEALERSHIP. ADVISED I NEEDED A NEW ENGINE. I TRIED TO TRADE IN THE VEHICLE AND I WAS ADVISED THAT MY CAR HAD -0-TRADE IN VALUE. THEY WOULDN'T ACCEPT ON A TRADE-IN. THEY SAID IT WAS WORTHLESS. I TOWED THE VEHICLE HOME AND I NOTICED ON MY PAPERWORK THAT THE DEALERSHIP COMPLETED "3" RECALLS WITHOUT MY PERMISSION OR KNOWLEDGE. I ASKED SERVICE WHY THEY COMPLETED TH... Read more
AUDI
A5 CABRIOLET
(2010) - AIR BAGS
Sep 15, 2017
Incident date: Sep 14, 2017
MY DEALER HAS NO ETA ON THE REPLACEMENT AIRBAG INFLATER DELIVERY SO I CAN NOT GET IT REPLACED
AUDI
A3 CABRIOLET
(2017) - SEAT BELTS
Sep 14, 2017
Incident date: Sep 1, 2017
THE SHOULDER STRAP OF THE FRONT SEAT BELT IS A FEW INCHES FROM MY BODY WHEN FASTENED. I AM TALL AND SKINNY SO THIS MAY NOT BE AN ISSUE WITH OTHER BODY TYPES. THE PROBLEM IS DUE TO A RIGID SEAT BELT RECEPTACLE THAT IS TILTED FORWARD AND FIXED IN PLACE. EVERY OTHER AUDI MODEL HAS A FLEXIBLE SEAT BELT RECEPTACLE WHICH ALLOWS THE SHOULDER STRAP TO FIT SNUGLY AGAINST MY BODY. ONLY THE A3 HAS THIS ISSUE... Read more
Incident date: Sep 1, 2017
TRANSMISSION SHIFTS HARSHLY AND MAKES NOISE DURING SHIFTS. WAS TOLD THE MECHATRONICS NEED REPLACEMENT. SOMETIMES WHEN ACCELERATING THE CAR WILL JOLT AS IF IT IT LOSES POWER MOMENTARILY. WHEN MERGING INTO TRAFFIC IN COULD BE DANGEROUS.
Incident date: Sep 1, 2017
TRANSMISSION SHIFTS HARSHLY AND MAKES NOISE DURING SHIFTS. WAS TOLD THE MECHATRONICS NEED REPLACEMENT. SOMETIMES WHEN ACCELERATING THE CAR WILL JOLT AS IF IT IT LOSES POWER MOMENTARILY. WHEN MERGING INTO TRAFFIC IN COULD BE DANGEROUS.
Incident date: Sep 13, 2017
I WAS ON MY WAY TO SUBSTITUTE TEACH AT AN ELEMENTARY SCHOOL IN SANTA CRUZ, CA AND SO WAS IN THE MIDDLE OF A LOT OF EARLY TRAFFIC AT A LEFT TURN SIGNAL WHEN I HEARD A VERY STRANGE RUMBLE. I THOUGHT IT WAS ANOTHER CAR AS MY CAR HAD JUST BEEN IN FOR A 95,000 MILE SERVICE A FEW WEEKS EARLIER. HOWEVER, PART WAY THROUGH THE TURN I WAS ALMOST UNABLE TO STEER THE CAR. I HAD TO FIGHT THE CAR TO KEEP IT FRO... Read more
Incident date: May 1, 2017
2008 AUDI A6. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONTAL AIRBAG INFLATOR RECALL NOTICE. *LD THE CONSUMER STATED THE RECALL REPAIR WOULD TAKE TWO SEPARATE OCCASIONS TO BE FULLY COMPLETED. THE CONSUMER STATED THIS WAS UNACCEPTABLE DUE TO THE NEAREST DEALER BEING 3.5 HOURS AWAY. THE CONSUMER REQUESTED ALTERNATIVE OPTIONS. UPDATED 09/11/2017*JS
Incident date: Aug 12, 2017
AUGUST 12, 2017 CAR WAS PARKED IN A TARGET PARKING LOT. WENT TO START AND CAR LIGHTS AND RADIO CAME ON BUT ENGINE WOULDN'T TURN OVER. ALSO CHECK ENGINE LIGHT BECAME ILLUMINATED. NEXT DAY CAR WAS TOWED TO QUAD CITIES AUDI TO SERVICE DEPT. AUDI SERVICE DEPT FINALLY GOT AROUND TO LOOKING AT CAR ON FRIDAY SEPT 1. THEY STATE THAT " FOUND TIMING TO HAVE JUMPED CAUSING VALVES TO COME INTO CONTACT WITH PI... Read more
Incident date: Mar 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (AUDI DENVER, 6060 S. BROADWAY, LITTLETON, CO 80121) WAS CONTACTED AND CONFIRMED THAT THE PARTS WE... Read more