Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: May 4, 2016
TAKATA RECALL I STILL HAVE NOT RECEIVED ANY COMMUNICATIONS REGARDING THE REPLACEMENT OF THE AIRBAGS. NO TIMELY RESPONSE TO THE AVAILABLE REPLACEMENT.
Incident date: Oct 13, 2015
TAKATA RECALL - THE NEAREST AUDI DEALER IS 125 MILES AWAY. I HAVE A RECALL NOTICE BUT HAVE SPENT APPROXIMATELY $6,000 ON ELECTRICAL PROBLEMS IN VAIN AND CANNOT TRUST THE CAR TO MAKE IT TO THE DEALER TO REPAIR THE AIRBAG.. THEN THERE IS THE PROBLEM OF TRUSTING THE AIRBAG IN THE TIME I DRIVE TO THE NEAREST DEALER NOT WITH STANDING THE AIR BAG PROBLEM ALONE. IN REGARD TO THE ELECTRICAL FAILURES... Read more
Incident date: Oct 13, 2015
TAKATA RECALL - THE NEAREST AUDI DEALER IS 125 MILES AWAY. I HAVE A RECALL NOTICE BUT HAVE SPENT APPROXIMATELY $6,000 ON ELECTRICAL PROBLEMS IN VAIN AND CANNOT TRUST THE CAR TO MAKE IT TO THE DEALER TO REPAIR THE AIRBAG.. THEN THERE IS THE PROBLEM OF TRUSTING THE AIRBAG IN THE TIME I DRIVE TO THE NEAREST DEALER NOT WITH STANDING THE AIR BAG PROBLEM ALONE. IN REGARD TO THE ELECTRICAL FAILURES... Read more
Incident date: May 26, 2016
TAKATA INFLATOR NOT REPLACED ALTHOUGH I ASKED FOR REPLACEMENT OVER 1 YEAR AGO
Incident date: Oct 25, 2017
TAKATA RECALL DEALER STATES HE HAS NOT RECEIVED THE NECESSARY PARTS SEEM TO ME WE ARE LEAVING A POTENTIAL RISK FOR A LONG TIME
Incident date: Oct 24, 2017
WHEN MOVING THE CAR IN REVERSE FROM OVERNIGHT PARKING IN MY GARAGE, THE BRAKES SQUEAL EXCESSIVELY. THIS SOUND DOES NOT OCCUR WHEN BRAKING WHILE MOVING IN A FORWARD DIRECTION. THE CAR STOPS APPROPRIATELY, BUT THE SOUND IT QUITE LOUD IN REVERSE BRAKING MODE. THE SUNROOF CREEKS AND POPS DURING CITY DRIVING AND HIGHWAY DRIVING. I JUST READ AN ARTICLE ON CONSUMERREPORTS.COM ABOUT EXPLODING ... Read more
Incident date: Oct 24, 2017
WHEN MOVING THE CAR IN REVERSE FROM OVERNIGHT PARKING IN MY GARAGE, THE BRAKES SQUEAL EXCESSIVELY. THIS SOUND DOES NOT OCCUR WHEN BRAKING WHILE MOVING IN A FORWARD DIRECTION. THE CAR STOPS APPROPRIATELY, BUT THE SOUND IT QUITE LOUD IN REVERSE BRAKING MODE. THE SUNROOF CREEKS AND POPS DURING CITY DRIVING AND HIGHWAY DRIVING. I JUST READ AN ARTICLE ON CONSUMERREPORTS.COM ABOUT EXPLODING ... Read more
Incident date: Mar 3, 2017
SAFETY RECALL MANUFACTURER 6902, AUDI HAS NOT REPLACED THEM.
Incident date: Oct 25, 2017
TAKATA RECALL - RECEIVED POST CARD FROM TK HOLDINGS INC. INFORMING ME ABOUT THE CHAPTER 11 CASE, AND THE RECALL WHICH WAS INSTITUTED ON JANUARY 11, 2017, OF WHICH I WAS NEVER INFORMED. I AM NOW INFORMED AND ACCORDING TO THE LATEST INFORMATION - RECALL INCOMPLETE REMEDY NOT YET AVAILABLE. SO, IN THE MEANTIME, APPARENTLY I'M DRIVING A DANGEROUS VEHICLE. NOTHING , AS OF YET, HAS HAPPENED AND I CERTA... Read more
Incident date: Oct 13, 2017
AFTER A SHORT DRIVE IN HOT TEXAS, I PARKED MY CAR TO PICK UP MY DAUGHTER. CAME BACK OUT TO AN EMPTY LOT AND CHATTED WITH ANOTHER PARENT IN FRONT OF THE CAR. WHILE DOING SO MY SUNROOF "EXPLODED", NOTHING LANDED ON IT, AND WE WERE FAR FROM THE ROAD OR ANY BUILDINGS. NEEDLESS TO SAY HAD WE BEEN IN THE CAR AND DRIVING IT WOULD HAVE BEEN A HUGE SAFETY CONCERN, THERE WAS TINY PIECES OF CLASS EVERYWHERE.... Read more
Incident date: Oct 20, 2017
AFTER ENGINE COOLS DOWN, TIMING CHAIN RATTLE CAN BE HEARD UPON STARTING THE CAR. CHAIN RATTLE MEANS THAT PLASTIC GUIDES OR ADJUSTERS ARE WORN, AND MIGHT GO ANY SECOND. SPOKE WITH AUDI REP ONLINE, WHICH ADVISES ME THAT THIS IS NORMAL, AND EXPECTED. KNOWING BASICS OF ENGINES AND TRANSMISSION, I DIDN'T BELIEVE THAT SOMETHING IS "LIFE TIME" AND IS NOT SERVICEABLE, ESPECIALLY IF IT'S PLASTIC (WHICH TEN... Read more
Incident date: Oct 21, 2017
AUXILIARY WATER PUMP CAUGHT ON FIRE. CAR WAS PARKED. NOTICED SMOKE COMING FROM UNDER HOOD. OPENED HOOD AND FOUND FLAMES (VERY SMALL). WAS ABLE TO PUT IT OUT WITHOUT VEHICLE DAMAGE. TOWED TO DEALER AND AM AWAITING RESULTS FROM AUDI
Fire
Incident date: Oct 21, 2017
AUXILIARY WATER PUMP CAUGHT ON FIRE. CAR WAS PARKED. NOTICED SMOKE COMING FROM UNDER HOOD. OPENED HOOD AND FOUND FLAMES (VERY SMALL). WAS ABLE TO PUT IT OUT WITHOUT VEHICLE DAMAGE. TOWED TO DEALER AND AM AWAITING RESULTS FROM AUDI
Fire
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MORONG FALMOUTH AUDI, 187 US TOUTE ONE, FALMOUT, ME, 04105) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS ... Read more
Incident date: Oct 20, 2017
AUDI 7SP DL501 'S-TRONIC' TRANSMISSION FOR: 2010-2015 AUDI S4 AND S5, 2013-2015 AUDI RS5, S6 AND S7. VEHICLES EXPERIENCE MECHATRONIC UNIT FAILURE AND CLUTCH FAULTS. RESULTING IN: SUDDEN SHAKING AND VIOLENT 'JUDDERING,' HESITATION FROM THE CAR WHEN PRESSING THE GAS PEDAL, A 'SURGE' FORWARD THAT FEELS LIKE THE CAR HAS BEEN REAR-ENDED, AND HARD DOWNSHIFTING OR CLUNKING WHEN SLOWING DOWN OR DRIVING AT... Read more
Incident date: Oct 24, 2017
TAKATA RECALL I JUST BECAME AWARE OF THIS RECALL.
Incident date: Apr 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE AUDI BEAVERTON DEALER LOCATED IN BEAVERTON, OR. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED.... Read more
Incident date: Oct 23, 2017
NO AIR BAGS AVAILABLE AFTER 2 YEARS. NOW I AM TOLD THAT THERE NO NEW BAGS AND THE 1ST RECALL BAGS ARE NO LONGER AVAILABLE. THIS AFTER I RECEIVED NUMEROUS NOTICES TO GET IT FIXED! AT NO TIME WAS I ASSISTED BY MY DEALER SHIP NORTH SHORE AUDI, IN BROWN DEER, WI. I FIND THIS UNACCEPTABLE AND UNETHICAL! PLEASE HELP ME. WHEN I CALLED AUDI CORP. THEY WERE EVEN LESS HELPFUL THAN THE DEALERSHIP. TH... Read more
Incident date: Mar 1, 2017
2005 AUDI A5. CONSUMER WRITES IN REGARDS TO FRONTAL PASSENGER AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. UPDATED 10/23/2017*JS
AUDI
A3 CABRIOLET
(2015) - AIR BAGS
Oct 23, 2017
Incident date: Oct 1, 2017
EVERY TIME I APPLY THE BRAKE OR PUT THE CAR IN PARK, MY VEHICLE ROLLS BACK EVEN THOUGH MY FOOT REMAINS ON THE BREAK. CONVERTIBLE TOP LEAKS
AUDI
A3 CABRIOLET
(2015) - SERVICE BRAKES
Oct 23, 2017
Incident date: Oct 1, 2017
EVERY TIME I APPLY THE BRAKE OR PUT THE CAR IN PARK, MY VEHICLE ROLLS BACK EVEN THOUGH MY FOOT REMAINS ON THE BREAK. CONVERTIBLE TOP LEAKS
AUDI
A3 CABRIOLET
(2015) - ELECTRONIC STABILITY CONTROL (ESC)
Oct 23, 2017
Incident date: Oct 1, 2017
EVERY TIME I APPLY THE BRAKE OR PUT THE CAR IN PARK, MY VEHICLE ROLLS BACK EVEN THOUGH MY FOOT REMAINS ON THE BREAK. CONVERTIBLE TOP LEAKS
Incident date: Oct 21, 2017
WHILE DRIVING, THE HEADLIGHT FLICKERS AND GOES OUT. IF HEADLIGHTS ARE TURNED OFF AND BACK ON, HEADLIGHT WORKS JUST FINE. WHEN I SEARCHED ON THE INTERNET MANY INDIVIDUALS WITH THIS CAR MAKE HAVE HAD THE SAME PROBLEM. REPLACING THE BULB DOES NOT FIX THE PROBLEM. SOME INDIVIDUALS HAVE SAID THAT AUDI DEALERSHIPS SAY THEY DON'T KNOW HOW TO FIX THE PROBLEM
Incident date: Feb 6, 2016
TAKATA RECALL, WE WERE NOTIFIED OF A RECALL ON OUR AIRBAGS AND WERE NEVER CONTACTED AGAIN NOT KNOWING WHETHER OR NOT IF THERE WAS A FIX.
Incident date: Dec 15, 2016
TAKATA RECALL. WAITING OVER 10 MONTHS FOR RECALL REPLACEMENT. TAKING TOO LONG.
Incident date: Oct 19, 2017
AUDI A7 IN DRIVE, COMPLETELY STOPPED WITH ONLY THE BRAKE PRESSED WILL JERK VIOLENTLY FORWARD 2-3 FEET. FIRST TIME THIS HAPPENED, I THOUGHT I WAS REAR ENDED. THIS IS A SERIOUS SAFETY ISSUE THAT HAPPENS OFTEN. ALSO, WHILE DRIVING, AN AUDIBLE ALARM WILL GO OFF IN THE CAR WITH THE HAZARDS RAPIDLY FLASHING FOR NO REASON. THERE ARE NO WARNING LIGHTS GOING OFF ON THE DASH OTHER THAT THE HAZARD SIGNALS. T... Read more
Incident date: Oct 19, 2017
AUDI A7 IN DRIVE, COMPLETELY STOPPED WITH ONLY THE BRAKE PRESSED WILL JERK VIOLENTLY FORWARD 2-3 FEET. FIRST TIME THIS HAPPENED, I THOUGHT I WAS REAR ENDED. THIS IS A SERIOUS SAFETY ISSUE THAT HAPPENS OFTEN. ALSO, WHILE DRIVING, AN AUDIBLE ALARM WILL GO OFF IN THE CAR WITH THE HAZARDS RAPIDLY FLASHING FOR NO REASON. THERE ARE NO WARNING LIGHTS GOING OFF ON THE DASH OTHER THAT THE HAZARD SIGNALS. T... Read more
Incident date: Oct 19, 2017
AUDI A7 IN DRIVE, COMPLETELY STOPPED WITH ONLY THE BRAKE PRESSED WILL JERK VIOLENTLY FORWARD 2-3 FEET. FIRST TIME THIS HAPPENED, I THOUGHT I WAS REAR ENDED. THIS IS A SERIOUS SAFETY ISSUE THAT HAPPENS OFTEN. ALSO, WHILE DRIVING, AN AUDIBLE ALARM WILL GO OFF IN THE CAR WITH THE HAZARDS RAPIDLY FLASHING FOR NO REASON. THERE ARE NO WARNING LIGHTS GOING OFF ON THE DASH OTHER THAT THE HAZARD SIGNALS. T... Read more
Incident date: Mar 1, 2017
TAKATA RECALL. WE WERE FIRST NOTIFIED IN MARCH, 2017 OF THE FRONTAL AIRBAG RECALL. THE LETTER FROM AUDI AT THAT TIME ADVISED NOT TO DRIVE WITH PASSENGERS IN THE FRONT SEAT AND FOR THAT REASON THE CAR HAS REMAINED IN THE GARAGE SINCE THAT TIME. AUDI INITIALLY ADVISED PARTS WOULD BE AVAILABLE IN OCTOBER. I HAVE JUST BEEN ADVISED THERE IS NO REMEDY FOR THIS RECALL AND TIMING OF PART REPLACEMENT IS UN... Read more
Incident date: Oct 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI DANBURY (25 SUGAR HOLLOW RD, DANBURY, CT 06810 (203) 744-5202) WAS CONTACTED AND CONFIRMED THAT THE PARTS ... Read more
Incident date: Sep 30, 2017
TL* THE CONTACT OWNED A 2013 AUDI A7. WHILE THE CONTACT WAS PARKING THE VEHICLE IN FRONT OF A NEIGHBOR'S HOME, A "FUEL TAKE INOPERABLE SEE DEALER" MESSAGE APPEARED. AFTER LEAVING FOR WORK, THE CONTACT WAS NOTIFIED BY HIS NEIGHBOR THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE CONTACT WAS INFORMED BY THE FIRE DEPARTMENT THAT FU... Read more
Fire
Incident date: Oct 13, 2017
RECEIVING LEFT HEADLIGHT DIPPED ERROR. APPEARS TO BE A COMMON ISSUE WITH AUDI ACROSS MODEL RANGE POSSIBLY DUE TO DESIGN ISSUE.
Incident date: Oct 1, 2017
TAKATA RECALLED AIRBAGS IN CAR. DEALER STILL DOESNT HAVE IN STOCK, I HAVE NO OTHER CAR TO DRIVE
Incident date: Oct 11, 2017
THE MECHATRONIC UNIT ON MY VEHICLE NEEDED TO BE REPLACED. I WAS DRIVING AND A WARNING POPPED UP ON MY DASHBOARD SAYING "TRANSMISSION MALFUNCTION, YOU MAY CONTINUE DRIVING". I WAS QUOTED $5000 FOR THE . THIS IS A COMMON ISSUE NOT ONLY WITH MY MODEL, BUT ACROSS ALL AUDI MODELS WITH THE DSG TRANSMISSION. AUDI CUSTOMERS SHOULD NOT BE FORCED TO PAY FOR AUDI PUTTING FAULTY EQUIPMENT IN THEIR VEHICLE... Read more
Incident date: May 1, 2017
THE PASSENGER AIRBAG IS NOT TURNED ON WHEN A PASSENGER SITS IN THE SEAT. THIS MEANS THE AIRBAG WILL NOT BE DEPLOYED IN THE EVENT OF AN ACCIDENT. TOOK THE CAR TO THE DEALER, THEY INDICATED THAT THE OCCUPANT DETECTION SENSOR LOCATED IN THE SEAT WAS NOT WORKING AND NEEDED TO BE REPLACED. MY CAR IS ONLY 5 YEARS OLD AND HAS 67,000 MILES. AS THIS IS A SIGNIFICANT SAFETY HAZARD WHICH COULD LEAD TO SE... Read more
Incident date: May 1, 2017
THE PASSENGER AIRBAG IS NOT TURNED ON WHEN A PASSENGER SITS IN THE SEAT. THIS MEANS THE AIRBAG WILL NOT BE DEPLOYED IN THE EVENT OF AN ACCIDENT. TOOK THE CAR TO THE DEALER, THEY INDICATED THAT THE OCCUPANT DETECTION SENSOR LOCATED IN THE SEAT WAS NOT WORKING AND NEEDED TO BE REPLACED. MY CAR IS ONLY 5 YEARS OLD AND HAS 67,000 MILES. AS THIS IS A SIGNIFICANT SAFETY HAZARD WHICH COULD LEAD TO SE... Read more
Incident date: Oct 17, 2017
EVERY TIME I FLOOR THE GAS PEDAL TO PASS SOMEONE ON THE HIGHWAY THE ACCELERATOR STICK AND SPEEDS UP BY ITSELF NEED TO TAP THE PEDAL OR THE BRAKES TO GET CONTROL.
AUDI
A4 ALLROAD
(2017) - UNKNOWN OR OTHER
Oct 16, 2017
Incident date: Aug 2, 2017
WHILE DRIVING ON SAN MATEO BRIDGE AROUND 5PM THE SUN ROOF SUDDENLY EXPLODED WITH A HUGE BANG SOUND. THE CAR WAS MOVING AT ABOUT 70 MPH.
AUDI
A4 ALLROAD
(2017) - UNKNOWN OR OTHER
Oct 16, 2017
Incident date: Jul 30, 2017
AFTER PARKING MY CAR, MY DAUGHTER, THE PASSENGER IN THE RIGHT BACK SEAT, OPENED THE DOOR TO GET OUT OF THE CAR. SHE SUDDENLY FELT ACUTE PAIN ON THE TOP OF HER FOOT AND SAW BLOOD GUSHING OUT OF IT. I WENT TO HER SIDE OF THE CAR AND SAW AN AVULSION OF THE SKIN ON THE TOP RIGHT OF THE FOOT, AND BLOOD ALL OVER THE FLOOR OF THE CAR AND THE DOOR. A SHARP PIECE OF METAL TRIM LABELED "BANG & OLUFSON" (S... Read more
1 injured
Incident date: Feb 2, 2017
TAKATA AIRBAG RECALL. IT HAS BEEN AN EXCEPTIONALLY LONG TIME SINCE FIRST NOTIFIED OF THIS RECALL AND AUDI STILL DOES NOT HAVE A RECALL FIX.
Incident date: Oct 7, 2017
WHEN I WAS DRIVING, WE SMELLED BURNING OF RUBBER BUT THOUGHT THAT IT MUST BE FROM OUTSIDE. HOWEVER AFTER DRIVING OF ANOTHER 3-4 MILES, SUDDENLY SMOKE STARTED TO COME OUT FROM AIR VENT MAINLY ON DRIVER AND WINDSHIELD SIDE INSIDE OF CABIN. I STOPPED CAR AND TURNED OFF. I TOOK IT TO NEARBY GARAGE AND THEY CHECKED ANY LEAKAGE OF FLUID THAT CAN CAUSE BURNING BUT CAN'T FIND IT WHICH INDICATES THAT PROBL... Read more
Fire
Incident date: Oct 7, 2017
WHEN I WAS DRIVING, WE SMELLED BURNING OF RUBBER BUT THOUGHT THAT IT MUST BE FROM OUTSIDE. HOWEVER AFTER DRIVING OF ANOTHER 3-4 MILES, SUDDENLY SMOKE STARTED TO COME OUT FROM AIR VENT MAINLY ON DRIVER AND WINDSHIELD SIDE INSIDE OF CABIN. I STOPPED CAR AND TURNED OFF. I TOOK IT TO NEARBY GARAGE AND THEY CHECKED ANY LEAKAGE OF FLUID THAT CAN CAUSE BURNING BUT CAN'T FIND IT WHICH INDICATES THAT PROBL... Read more
Fire
AUDI
A3 CABRIOLET
(2015) - FUEL/PROPULSION SYSTEM
Oct 13, 2017
Incident date: Oct 7, 2017
TL* THE CONTACT OWNS A 2015 AUDI A3. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR IN THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (AUDI NORTH MIAMI, 1995 NE 142ND ST, NORTH MIAMI, FL 33181) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-411-9988 AN... Read more
AUDI
A3 CABRIOLET
(2017) - AIR BAGS
Oct 12, 2017
Incident date: May 8, 2017
TL* THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT STATED THAT THE DEALER (AUDI WEST HOUSTON, 15865 KATY FWY, HOUSTON, TX 77094, (855) 627-2941) MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 17V508000 (ENGINE AND ENGINE COOLING) BEFORE SELLING THE VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V196000 (AIR BAGS) OF WHICH THE CONTACT WAS NOT NOTIFIED. THE MANUFACTURER AND THE DEALER (... Read more
AUDI
A3 CABRIOLET
(2017) - ENGINE
Oct 12, 2017
Incident date: May 8, 2017
TL* THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT STATED THAT THE DEALER (AUDI WEST HOUSTON, 15865 KATY FWY, HOUSTON, TX 77094, (855) 627-2941) MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 17V508000 (ENGINE AND ENGINE COOLING) BEFORE SELLING THE VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V196000 (AIR BAGS) OF WHICH THE CONTACT WAS NOT NOTIFIED. THE MANUFACTURER AND THE DEALER (... Read more
Incident date: Aug 1, 2017
FUEL AND FUEL VAPOR LEAKS FROM THE TOP OF THE FUEL TANK PRESENTING A SERIOUS FIRE HAZARD WHEN MOVING (SLOWLY OR AT HIGHWAY SPEEDS) OR STATIONARY. THE FUEL LEAK IS MOST OBVIOUS WHEN THE TANK IS MORE THAN 1/2 FULL. VAPOR EMISSIONS OCCUR AT ALL TIMES RESULTING IN A FAILURE TO MEET EMISSIONS STANDARDS. A HARD PLASTIC MATERIAL IS USED FOR THE FUEL TANK'S VENT. IT IS CONNECTED TO A RIGID ALUMINUM VE... Read more
Incident date: Oct 11, 2017
THERE IS A WIDELY-KNOWN ISSUE IN 2013+ AUDI ELECTROMECHANICAL POWER STEERING THAT CREATES A SENSATION OF A "NOTCH" AT 12:00 ON THE STEERING WHEEL. THIS NOTCH FORCES YOU TO MANUALLY KEEP THE CAR IN THE LANE BY STEERING "BACK AND FORTH IN THE NOTCH". WHEN YOU TURN "BEYOND THE NOTCH" THERE IS A STICKING POINT. THE FASTER THE CAR IS MOVING, THE MORE PRONOUNCED THESE FEELINGS BECOME. I HAD HOPED THAT M... Read more
Incident date: Aug 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE DEALER (ROCKVILLE AUDI, 1125 ROCKVILLE PIKE, ROCKVILLE, MD, 20852) SCHEDULED AN APPOINTMENT FOR SEPTEMBER AND HAD REMINDER CALLS. AT THE TIME OF THE APPOINTMENT, T... Read more
Incident date: Oct 6, 2017
TRANSMISSION ERROR, AT FIRST SAYS YOU CAN CONTINUE DRIVING IN LIMP MODE BUT SHORTLY AFTER SAYS PUT CAR INTO PARK. GOT STUCK ON THE ROAD SEVERAL TIMES IN A SINGLE 10 MILE TRIP.