Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Dec 28, 2017
TWO LARGE WINDSHIELD CHIPPING IN LESS THAN 3500 MILES. VERY BIZARRE CONSIDERING THE COST OF THE CAR. I OWN ANOTHER VEHICLE, SIMILAR SIZE (VW TOUAREG 2012). IT WAS HIT MANY TIMES AND THERE ARE BARELY ANY MARKS LEFT ON THE WINDSHIELD. IS ACOUSTIC WINDSHIELD (WHICH MY CAR IS EQUIPPED WITH) LESS RESISTANT TO CRACKS AND BREAKS?
AUDI
A4 ALLROAD
(2015) - POWER TRAIN
Dec 30, 2017
Incident date: Dec 28, 2017
I HAVE NOTICED AT TIMES WHEN THE VEHICLE IN PUT INTO REVERSE GEAR THE VEHICLE INTERMITTANLY FAILS TO MOVE
Incident date: Dec 30, 2011
TAKATA RECALL THEY HAVE NOT RELEASED A FIX TO MY DEALER FOR THIS PROBLEM AND NOW THEY ARE FILING CHAPTER 11. WHAT DO I NEED IN ORDER TO FIX THIS ISSUE?
Incident date: Mar 24, 2017
I PURCHASED THIS VEHICLE BRAND NEW WITH ONLY 8 MILES. EVER SINCE I TOOK POSESSION OF THE VEHICLE, THE BRAKES HAVE BEEN MAKING NOISE WHEN APPLYING THE BRAKES, GOING FORWARD OR REVERSE NO MATTER HOW FAST OR SLOW I GO. HAVE BEEN TAKING THE VEHICLE TO THE DEALER FEW TIMES ALREADY FOR THE SAME ISSUE AND ALL THEY ARE TELLING ME IS THAT AUDI IS AWARE OF THE ISSUE AND THEY WILL CONTACT ME AS SOON AS THEY... Read more
Incident date: Dec 18, 2017
TL* THE CONTACT OWNS A 2012 AUDI Q7. WHILE DRIVING 65 MPH, THE PANORAMIC SUN ROOF EXPLODED INDEPENDENTLY. THE COVER TO THE SUN ROOF WAS IN PLACE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AUDI NORTH HOUSTON (17815 NORTH FWY, HOUSTON, TX 77090), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS... Read more
Incident date: Dec 18, 2017
TL* THE CONTACT OWNS A 2012 AUDI Q7. WHILE DRIVING 65 MPH, THE PANORAMIC SUN ROOF EXPLODED INDEPENDENTLY. THE COVER TO THE SUN ROOF WAS IN PLACE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AUDI NORTH HOUSTON (17815 NORTH FWY, HOUSTON, TX 77090), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS... Read more
Incident date: Dec 14, 2017
FUEL TANK LEAK FROM TIP OVER VALVE. THERE IS A RECALL ON IT. AUDI RECALL 20L8/JY WAS PERFORMED ON 5/16/2012. BUT THE VALVE STARTED LEAKING AGAIN RECENTLY. I CALLED AUDI OF AMERICA (AOA) THEY HAD ME TAKE THE CAR TO AUSTIN NORTH AUDI DEALER FOR CONFIRMATION AND TAKING PHOTOS. AFTER THE DEALER CONFIRMATION THEY DENIED MY REQUEST TO COVER THE FUEL TANK REPLACEMENT. THEIR REASON WAS: CAR IS TOO OLD, ... Read more
Incident date: Aug 15, 2015
THE LEFT HEADLIGHT FLICKERS AND TURNS OFF. CHANGING THE BULB DID NOT FIX THE PROBLEM AND NEITHER DID CHANGING THE BALLAST. I FOUND THAT THERE WAS A SETTLED CLASS ACTION LAWSUIT HOWEVER THEY SAID THAT THE LAWSUIT EXTENDED THE WARRANTY FOR HEADLIGHTS TO 5 YEARS. THE LAWSUIT WAS SETTLED IN 2013 AND MY CAR IS A 2006 MODEL SO I AM NOT SURE HOW IT COULD EVER HELP ME.
Crash
1 injured
Incident date: Nov 13, 2017
TAKATA RECALL DEALERSHIP INDICATES THAT THIS REPLACEMENT PRODUCT IS NOT AVAILABLE ANYWHERE TO HAVE IT FIXED.
Incident date: Dec 1, 2017
IM SEEING A LOT OF RECALLS ON 2015 AUDI Q5 AND IM AFRAID OF GOING OUT WITH THE CAR. I SPOKE WITH AUDI GUYS AND EXPLAINED ABOUT THE SITUATION BUT THEY ARE TALKING RUDE. WHAT EVER THE RECALL THEY MENTIONED AND THEY MENTIONED IN THE DOCUMENT SAYING THAT THE CAR CAN RESULT TO FIRE AND THIS IS DANGEROUS TO THE CUSTOMERS.
Incident date: Dec 1, 2017
IM SEEING A LOT OF RECALLS ON 2015 AUDI Q5 AND IM AFRAID OF GOING OUT WITH THE CAR. I SPOKE WITH AUDI GUYS AND EXPLAINED ABOUT THE SITUATION BUT THEY ARE TALKING RUDE. WHAT EVER THE RECALL THEY MENTIONED AND THEY MENTIONED IN THE DOCUMENT SAYING THAT THE CAR CAN RESULT TO FIRE AND THIS IS DANGEROUS TO THE CUSTOMERS.
Incident date: Dec 1, 2016
TAKATA RECALL IN EFFECT ON MY VEHICLE AT LEAST A YEAR OR MORE WITH NO FURTHER CONTACT BY AUDI OR MY LOCAL DEALER TO REPLACE THE AIR BAGS.
AUDI
A3 CABRIOLET
(2017) - VISIBILITY/WIPER
Dec 22, 2017
Incident date: Aug 3, 2017
THE CAR PURCHASED IN DEC 2016. WHEN DRIVING THE VEHICLE WHEN IT WAS RAINING OUTSIDE; DRIVERS VISIBITY REDUCED GREATLY, MAKING THE CAR UNSAFE TO DRIVE. AUDI REPLACED THE WIPERS BUT DENIED THERE WAS ANY PROBLEM! THOUGH, AVOIDING DRIVING IN THE RAIN, I COMPLIANED TO AUDI SEVERAL TIMES. IT WAS IN AUGUST OF 2017, WHEN AUDI FINALLY ADMITTED TO ME, THEY HAVE A PROBLEM WITH THE WINDSHIELD. THEIR SOLUTI... Read more
Incident date: Nov 12, 2017
MY AUDI Q7 HAS A LEAK FROM THE SUNROOF, WHICH DAMAGED THE BOSE AMP, BECAUSE OF THAT, THE RADIO, BACKUP CAMERA, THE WHOLE MMI SYSTEM IS NOT WORKING. ALSO FOR THAT REASON THE BATTERY IS NOT HOLDING ENERGY, THE AMP IS DRAINING THE BATTERY. THIS IS AN FACTORY ISSUE, I TOOK THE CAR TO THE DEALER AND WAS TOLD IT WILL COST OVER $4,000 TO FIX IT. AUDI OF AMERICA SHOULD DO A RECALL FOR THIS ISSUE, WATE... Read more
Incident date: Dec 3, 2017
PANORAMIC SUNROOF START LEAKING WATER WHEN RAIN AND PANORAMIC FOAM SWELLS, FOAM BECOMES RUSIED AND BUILDS CORROSION.
Incident date: Nov 23, 2017
ON THREE SEPARATE OCCASIONS, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS PUSHED AT HIGHWAY DRIVING SPEEDS. THIS DOES NOT HAPPEN ALL THE TIME. CAR HAS BEEN TOWED TO AUDI DEALERSHIP TWICE, YET THEY FIND NOTHING WRONG WITH THE VEHICLE BECAUSE THE DIAGNOSTIC TESTS THAT THEY ARE RUNNING RELY ON THE COMPUTER, WHICH IS DEFECTIVE TO BEGIN WITH AND NOT RECORDING THE NECESSARY FAILURE (CODES) FOR WH... Read more
Incident date: Dec 19, 2017
REPLACEMENT OF TIMING CHAIN, TIMING CHAIN TENSIONER, TIMING CHAIN GUIDES & LOWER TIMING COVER WITH PISTON REPAIR
Incident date: Jan 20, 2017
LETTER FROM CONGRESSMAN ERIK PAULSEN ON BEHALF OF CONSTITUENT RE REQUEST TO REMOVE TAKATA AIRBAG IN HIS 2006 AUDI. * LD *JS
Incident date: Sep 9, 2016
I PURCHASED A "FIXD" DEVICE TO DETERMINE ANY PROBLEMS W/ MY VEHICLE. I CAME UPON THIS PAGE AND NOTED THAT THERE HAD BEEN A RECALL OF THIS VEHICLE BACK IN SEPT. 2016. I PURCHASED THIS VEHICLE FROM A DEALER ON NOVEMBER 19, 2016. IN LOOKING INTO RECALL NOTICES ASSOCIATED W/ THIS VIN IT STATED THAT THE RECALL WAS "INCOMPLETE." I AM NOW REPORTING THIS AS THE RECALL SHOULD HAVE BEEN TAKEN CARE OF, ESPEC... Read more
Incident date: Sep 9, 2016
I PURCHASED A "FIXD" DEVICE TO DETERMINE ANY PROBLEMS W/ MY VEHICLE. I CAME UPON THIS PAGE AND NOTED THAT THERE HAD BEEN A RECALL OF THIS VEHICLE BACK IN SEPT. 2016. I PURCHASED THIS VEHICLE FROM A DEALER ON NOVEMBER 19, 2016. IN LOOKING INTO RECALL NOTICES ASSOCIATED W/ THIS VIN IT STATED THAT THE RECALL WAS "INCOMPLETE." I AM NOW REPORTING THIS AS THE RECALL SHOULD HAVE BEEN TAKEN CARE OF, ESPEC... Read more
Incident date: Jan 9, 2017
THE COMPLETE ELECTRO-MECHANICAL STEERING SYSTEM WAS DEFECTIVE AND HAD TO BE REPLACED. I HAD COMPLAINED TO THE DEALER A NUMBER OF TIMES AND HAD LEFT THE CAR WITH THE DEALER A NUMBER OF TIMES. THEY KEPT GIVING IT BACK TO ME, TELLING ME THERE WAS NOTHING WRONG, THAT THEY COULDN'T REPLICATE THE PROBLEM. WHEN I TOLD THEM THAT THERE WHERE NUMEROUS REPORTS CONCERNING THIS PROBLEM ON THE INTERNET AND ON T... Read more
Incident date: Nov 27, 2017
TL* THE CONTACT OWNS A 2017 AUDI Q7. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT OR STOP SIGN, IT STALLED AND SHUT OFF. THE CONTACT HAD TO PUSH THE START BUTTON FOR THE VEHICLE TO RETURN TO NORMAL. WHEN THE CONTACT CAME TO A STOP, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE BECAME MORE CONSISTENT. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A CERTIFIED MECHANIC OR DEALER. THE VEHICLE W... Read more
Incident date: Nov 27, 2017
TL* THE CONTACT OWNS A 2017 AUDI Q7. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT OR STOP SIGN, IT STALLED AND SHUT OFF. THE CONTACT HAD TO PUSH THE START BUTTON FOR THE VEHICLE TO RETURN TO NORMAL. WHEN THE CONTACT CAME TO A STOP, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE BECAME MORE CONSISTENT. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A CERTIFIED MECHANIC OR DEALER. THE VEHICLE W... Read more
Incident date: Dec 15, 2017
1.CAR SLIPS ON WET SNOW WHEN APPLYING BRAKES WITH BRAKE ASSIST ON 2. 30 AMP FUSE FOR RIGHT SIDE CONTROL MODULE BLOWS OFF EVERY WEEK AFTER REPLACING TO A BLACK CHAR
Incident date: Dec 15, 2017
1.CAR SLIPS ON WET SNOW WHEN APPLYING BRAKES WITH BRAKE ASSIST ON 2. 30 AMP FUSE FOR RIGHT SIDE CONTROL MODULE BLOWS OFF EVERY WEEK AFTER REPLACING TO A BLACK CHAR
Incident date: Nov 26, 2017
I WAS DRIVING MY CAR FROM 800 FT ABOVE SEA LEVEL TO OVER 5000 FT ABOVE SEA LEVEL, THIS DRIVE IS ABOUT 40 MINS ON A 30% INCLINE. THE CAR JERKED AND THERE WAS ALSO A POWER LOSS. AT THE TOP OF THE MOUNTAIN, THE CAR SMELLED HOT BECAUSE THE CAR IS UNDER A LOT OF LOAD PULLING IT UP THE HILL FOR THAT AMOUNT OF TIME, CHANGE IN WEATHER, PRESSURE ETC ETC. THIS CAR IS TURBO CHARGED AND HAS A WASTEGATE T... Read more
Incident date: Nov 26, 2017
I WAS DRIVING MY CAR FROM 800 FT ABOVE SEA LEVEL TO OVER 5000 FT ABOVE SEA LEVEL, THIS DRIVE IS ABOUT 40 MINS ON A 30% INCLINE. THE CAR JERKED AND THERE WAS ALSO A POWER LOSS. AT THE TOP OF THE MOUNTAIN, THE CAR SMELLED HOT BECAUSE THE CAR IS UNDER A LOT OF LOAD PULLING IT UP THE HILL FOR THAT AMOUNT OF TIME, CHANGE IN WEATHER, PRESSURE ETC ETC. THIS CAR IS TURBO CHARGED AND HAS A WASTEGATE T... Read more
Incident date: Nov 26, 2017
I WAS DRIVING MY CAR FROM 800 FT ABOVE SEA LEVEL TO OVER 5000 FT ABOVE SEA LEVEL, THIS DRIVE IS ABOUT 40 MINS ON A 30% INCLINE. THE CAR JERKED AND THERE WAS ALSO A POWER LOSS. AT THE TOP OF THE MOUNTAIN, THE CAR SMELLED HOT BECAUSE THE CAR IS UNDER A LOT OF LOAD PULLING IT UP THE HILL FOR THAT AMOUNT OF TIME, CHANGE IN WEATHER, PRESSURE ETC ETC. THIS CAR IS TURBO CHARGED AND HAS A WASTEGATE T... Read more
Incident date: Jun 5, 2017
TAKATA RECALL- NO SCHEDULED REPAIR CONFIRMED.
AUDI
A4 ALLROAD
(2013) - STEERING
Dec 14, 2017
Incident date: Sep 1, 2017
BOUGHT MY 2013 AUDI A4 USED I NOTICE A NOTCHY FEEL WHILE DRIVING JUST AFTER I BOUGHT IT, BUT THOUGHT THIS WAS NORMAL. AS TIME WENT ON IT BECAME MORE UNCOMFORTABLE AND FELT UNSAFE DRIVING AT HIGHWAY SPEEDS(OR SLOW SPEEDS) WHEN YOUR STEERING WHEEL WOULD MOVE TO THE LEFT & RIGHT WHILE DRIVING. I DID SOME RESEARCH AND THERE ARE PLENTY MORE PEOPLE WITH THIS PROBLEM, SEEMS LIKE A SAFETY PROBLEM THAT NEE... Read more
AUDI
A5 CABRIOLET
(2010) - AIR BAGS
Dec 12, 2017
Incident date: Oct 28, 2017
TAKATA RECALL. RECEIVED RECALL NOTICE FEB 2016. OUR 2010 AUDI A5 CABRIOLET HAS BEEN SCHEDULED TWICE WITH AUDI JACKSONVILLE TO HAVE THE TAKATA AIRBAG REPLACED. BOTH TIMES WE HAVE BEEN TOLD, AFTER THE CAR ARRIVED, THAT THEY DID NOT HAVE THE PARTS AND THEY COULD NOT GET INFORMATION FROM AUDI ON WHEN THEY WOULD GET THE PARTS. AUDI JACKSONVILLE EVEN SCHEDULED THE SECOND APPOINTMENT SAYING THEY HAD T... Read more
Incident date: Jan 11, 2017
TL* THE CONTACT OWNS A 2008 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (AUDI MILWAUKEE, 10606 W ARTHUR AVE, MILWAUKEE, WI 53227) AND WAS INFORMED THAT THERE WAS NO... Read more
AUDI
S5 CABRIOLET
(2013) - SEAT BELTS
Dec 12, 2017
Incident date: Dec 12, 2017
COMPLAINT ON AUDI'S FAULTY SEATBELT MECHANISM. THE VEHICLE IS A 2013 AUDI S5 CABRIOLET VEHICLE. THE PASSENGER SIDE SEATBELT LOCKED AND COULD NOT BE RELEASED. THE VEHICLE WAS BROUGHT TO AN AUDI DEALERSHIP SERVICE DEPARTMENT AND FOUND THAT THE SEATBELT WAS FAULTY AND HAD TO BE REPLACED. THIS ISSUE HAS BEEN REPORTED FROM OTHER AUDI OWNERS TO INCLUDE THIS MODEL. AUDI'S FAULTY SEATBELT MECHANISM I... Read more
Incident date: Feb 23, 2016
TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI DANBURY (25 SUGAR HOLLOW RD, DANBURY, CT) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACT... Read more
Incident date: Dec 4, 2017
2012 AUDI A6 MY VEHICLE SUDDENLY WOULD NOT START. THE IGNITION DID NOT TURN ON. IT SAID "DO NOT DRIVE - STEERING DEFECTIVE" STEERING COULD NOT BE TURNED, GEARS COULD NOT BE SHIFTED. THE VEHICLE HAD TO BE TOWED USING DOLLY TOW TRUCK SINCE ALL THE WHEELS WERE LOCKED. THE DEALER SAID IT HAD A FAULTY STEERING CONTROL MODULE AND GAVE ME A VERY EXPENSIVE REPAIR BILL. THIS IS A SAFETY RELATED ... Read more
Incident date: Nov 7, 2017
OIL LEAKS BADLY FROM REAR MAIN SEAL AND TIMING COVER.
Incident date: Nov 7, 2017
OIL LEAKS BADLY FROM REAR MAIN SEAL AND TIMING COVER.
Incident date: Dec 10, 2017
I HAVE JUST BECOME AWARE, ON MY OWN ACCORD, THAT THE USED 2013 AUDI A5 I PURCHASED HAS A SAFETY RECALL ISSUED OCTOBER OF THIS YEAR. I NEED TO BE ADVISED ON WHAT COURSE OF ACTION NEEDS TO BE TAKEN FROM THIS POINT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Dec 10, 2017
TAKATA RECALL THERE IS STILL NO REMEDY LISTED ON NHTSA WEBSITE. I HAVE NOT BEEN CONTACTED BY MANUFACTURER FOR AN AIRBAG REPLACEMENT.
Incident date: May 30, 2017
MAJOR SUDDEN ENGINE FAILURE IN CAUSING POTENTIAL DANGER IN HEAVY, FAST TRAFFIC THIS YEAR. EXTREMELY DANGEROUS CONDITION WITHOUT CONTROL. CAR TOWED TO DEALER WITH AMBER ENGINE WARNING LIGHT. DEALER CLAIMED TIMING CHAIN FAILURE CAUSED ENGINE TO BREAK APART REQUIRING REPLACEMENT AT SUBSTANTIAL COST OUT OF WARRANTY PERIOD. NO SUPPORT FROM MANUFACTURER OR DEALER FOR KNOWN DEFECT.
Incident date: Dec 5, 2017
ENGINE TIMING CHAIN AND TENSIONER FAILURE
Incident date: Dec 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT: NEW COUNTRY AUDI GREENWICH 181 WEST PUTNAM AVENUE, GREENWICH, CT 06830 AND CONFIRME... Read more
Incident date: Mar 1, 2017
TAKATA RECALL. I RECEIVED A NOTICE IN MARCH OF 2017 OF A RECALL ON MY VEHICLE FOR THE TAKATA PASSENGER FRONTAL AIRBAG. TEN MONTHS LATER, REPAIR IS NOT AVAILABLE NOR HAVE I BEEN NOTIFIED WHEN PARTS WILL BECOME AVAILABLE. THIS HAS CAUSED UNDUE HARDSHIP. MY DEALER HAS OFFERED NO COMPENSATION IN THE FORM OF A LOANER OR OTHER ASSISTANCE.
Incident date: Feb 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AUDI WARRINGTON (1607 S EASTON RD, WARRINGTON, PA 18976, PHONE: (215) 343-1600), BUT THE P... Read more
Incident date: Nov 30, 2017
I PURCHASED THE VEHICLE ON 11/18/2017; ON 11/21/2017 A DEAD BATTERY CAUSED THE VEHICLE NOT TO START. ON THE 11/22/2017 AFTER CHARGING THE VEHICLE BATTERY OVER 20 HOURS THE VEHICLE STARTED; HOWEVER THE VEHICLE DISPLAYED SEVERAL WARNINGS: STEERING SYSTEM FAULT, DYNAMIC STABILITY, ADAPTIVE SUSPENSION, ADAPTIVE LIGHTS, ETC... THE VEHICLE WAS DELIVERED TO AUDI SERVICE DEPARTMENT AND IT WAS DETERMINED T... Read more
Incident date: Dec 4, 2017
TAKATA RECALL SINCE THIS RECALL NOTIFIED US AT THE BEGINNING OF 2017, WE HAVE NOT HEARD MUCH ABOUT GETTING THIS ISSUE RECTIFIED. IT IS RIDICULOUS THAT THIS IS ACCEPTABLE CONSIDERING THE RISK THAT MAY COME ABOUT. THIS IS MY WIFE'S CAR.
AUDI
A5 CABRIOLET
(2015) - ELECTRONIC STABILITY CONTROL (ESC)
Dec 4, 2017
Incident date: Oct 5, 2017
TL* THE CONTACT OWNS A 2015 AUDI A5 CABRIOLET. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V622000 (ELECTRICAL SYSTEM). THE CONTACT CALLED AUDI PALO ALTO DEALER LOCATED AT 1730 EMBARCADERO RD, PALO ALTO, CA 94303 AND PHONE NUMBER (833) 830-1068. THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER STATED THAT THEY DO NOT HAVE THE PART. THE CONTACT STATED THE DEALER WANTED TO GIVE HER I... Read more
AUDI
A5 CABRIOLET
(2015) - ELECTRICAL SYSTEM
Dec 4, 2017
Incident date: Oct 5, 2017
TL* THE CONTACT OWNS A 2015 AUDI A5 CABRIOLET. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V622000 (ELECTRICAL SYSTEM). THE CONTACT CALLED AUDI PALO ALTO DEALER LOCATED AT 1730 EMBARCADERO RD, PALO ALTO, CA 94303 AND PHONE NUMBER (833) 830-1068. THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER STATED THAT THEY DO NOT HAVE THE PART. THE CONTACT STATED THE DEALER WANTED TO GIVE HER I... Read more
Incident date: Dec 4, 2017
CAR SMELLS WHEN TURNING THE HEATER ON. CAR STILL DOES NOT HAVE A FIX FOR THE EMISSION. EVEN IF THE EMISSION IS FIXED I STILL NEED TO INCREASE GAS/AD-BLUE.
Incident date: Dec 4, 2017
CAR SMELLS WHEN TURNING THE HEATER ON. CAR STILL DOES NOT HAVE A FIX FOR THE EMISSION. EVEN IF THE EMISSION IS FIXED I STILL NEED TO INCREASE GAS/AD-BLUE.