Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Feb 8, 2018
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT THE VEHICLE STALLED ON THE HIGHWAY AND WOULD NOT RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (AUDI OF HUNTINGTON, 363 E JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ... Read more
Incident date: Feb 13, 2018
TAKATA RECALL UNABLE TO OBTAIN REPLACEMENT PART. HAVE BEEN ON WAITING LIST FOR 8 MONTHS, AND UNABLE TO OBTAIN ANY ESTIMATE OR PROMISE OF REPAIR. ONE DEALER SERVICE MANAGER TOLD US 2 - 3 YEARS.
Incident date: Dec 12, 2017
TAKATA RECALL - DEALER MAY BE TRYING TO SELL IT WITHOUT REPAIRS
AUDI
A4 ALLROAD
(2013) - STEERING
Feb 12, 2018
Incident date: Feb 10, 2018
AFTER TWO TEST DRIVES WE PURCHASED A USED AUDI A4 ON 2/10/2018. WHILE TEST DRIVING WE DIDN'T NOTICE ANY ISSUES WITH STEERING, BUT THE FOLLOWING DAY WITH MY FAMILY IN THE CAR WE NEARLY SIDE SWIPED A TRACTOR TRAILER ON THE I80 OHIO TURNPIKE. THE STRAIGHT LINE STEERING IN THIS VEHICLE IS COMPLETELY UNPREDICTABLE, SCARY AND DOWNRIGHT DANGEROUS AT ANY SPEEDS ABOVE 20+ MPH. NHTSA ISSUED A VEHICLE SAFETY... Read more
Incident date: Feb 10, 2018
WHILE DRIVING AND JUST ABOUT TO TURN IN TO THE HIGHWAY I WAS AND USING THE WIPERS ON MEDIUM SPEED THE PASSSNEGER SIDE WIPER BLADE BASE SNAPPED RIGHT OFF!!!! THE WIPER BLADE WAS FINE BUT THE METAL ARM JUST SNAPPED! . I HAD TO PULL OVER TO SEE WHAT HAPPENED NO GOT THE WIPER FROM THE BASE OF THE HOOD AND OUT RIGHT IN THE CAR TO TAKE IT TO AUDI TO HAVE IT FIXED. THANK GOODNESS IT DIDN'T FLY OFF AND HI... Read more
Incident date: Feb 9, 2018
MY WIFE WAS SLOWING THIS CAR DOWN TO MAKE A RIGHT TURN ON A BUSY EXPRESSWAY, AFTER SHE MADE THE TURN, THE ENGINE SUDDENLY SHUT OFF AND THE 'STOP/START DEACTIVATED MANUALLY RESTART YOUR CAR" LIGHT CAME ON. THE STEERING WELL WAS LOCKED, THE CAR DEAD ON THE STREET, THE INTERIOR LIGHTS AND RADIO WERE WORKING NORMALLY, HER SEAT BELT WAS BUCKLED, ALL DOORS WERE CLOSED. THANKFULLY THE OTHER DRIVERS DID ... Read more
Incident date: Jan 4, 2018
'TAKATA RECALL' I MADE APPOINTMENTS AND REGISTERED TO GET MY AIRBAG REPLACED ON NUMEROUS OCCASIONS. IN JUNE I MADE AN APPOINTMENT AT THE ELMWOOD PARK LOCATION AND WHEN I GOT THEIR THE GUY LIED AND SAID THE COMPUTERS ARE DOWN HE DIDN'T WANT TO HELP ME. THEY HAVE THE PARTS AVAILABLE AND DON'T WANT TO FIX IT IT IS NOW 2018 AND NO ONE FROM AUDI CALLED ME AND MY VEHICLE IS REGISTERED WITH THEM. SO MY ... Read more
Crash
Incident date: Jan 4, 2018
'TAKATA RECALL' I MADE APPOINTMENTS AND REGISTERED TO GET MY AIRBAG REPLACED ON NUMEROUS OCCASIONS. IN JUNE I MADE AN APPOINTMENT AT THE ELMWOOD PARK LOCATION AND WHEN I GOT THEIR THE GUY LIED AND SAID THE COMPUTERS ARE DOWN HE DIDN'T WANT TO HELP ME. THEY HAVE THE PARTS AVAILABLE AND DON'T WANT TO FIX IT IT IS NOW 2018 AND NO ONE FROM AUDI CALLED ME AND MY VEHICLE IS REGISTERED WITH THEM. SO MY ... Read more
Crash
Incident date: Jan 4, 2018
'TAKATA RECALL' I MADE APPOINTMENTS AND REGISTERED TO GET MY AIRBAG REPLACED ON NUMEROUS OCCASIONS. IN JUNE I MADE AN APPOINTMENT AT THE ELMWOOD PARK LOCATION AND WHEN I GOT THEIR THE GUY LIED AND SAID THE COMPUTERS ARE DOWN HE DIDN'T WANT TO HELP ME. THEY HAVE THE PARTS AVAILABLE AND DON'T WANT TO FIX IT IT IS NOW 2018 AND NO ONE FROM AUDI CALLED ME AND MY VEHICLE IS REGISTERED WITH THEM. SO MY ... Read more
Crash
Incident date: Mar 27, 2017
MY 2011 S4 STARTED GETTING THE "TRANSMISSION MALFUNCTION CONTINUE DRIVING" LIGHT AT ABOUT 40,612 MILES. AT THE SAME TIME MY VEHICLE WOULD JERK WHEN STOPPING AND ACCELERATION. WHEN SHIFTING DOWN THE GEARS MAKE A CLUNKING NOISE SPECIALLY FROM 3RD AND 2ND GEAR. I WAS ABLE TO USE MY EXTENDED WARRANTY THAT I BOUGHT BECAUSE AUDI DIDN'T WANT TO COVER MY VEHICLE. AUDI SERVICE ADVISORS RECOMMEND CHANGING T... Read more
Incident date: Dec 4, 2017
CAR DECELERATES RAPIDLY WHILE DRIVING EVEN THROUGH YOU HAVE PRESSURE ON THE ACCELERATOR. THEN FEW JERKS HAPPEN AND CAR RETURNS BACK TO NORMAL ACCELERATION. THIS WHOLE PROCESS REPEATS INTERMITTENTLY. THIS FIRST HAPPENED ON A BUSY FREEWAY. THEN THIS HAS BEEN REPEATING FREQUENTLY. AUDI IS UNABLE TO FIGURE OUT THE PROBLEM AND ARE SUGGESTING REPLACING THE WHOLE FUEL SYSTEM WHICH MAY POTENTIALLY FIX THE... Read more
Incident date: Jan 11, 2018
TAKATA RECALL I CALLED TO SCHEDULE A RECALL REPAIR AT MY LOCAL AUDI DEALERSHIP(FRESNO, CA AUDI/PORSCHE) AND THEY TOLD ME THAT THEY DIDN'T HAVE THE PART AND THAT THY WERE NOT SURE WHEN A NEW ONE WOULD ARRIVE. SO IT'S BEEN ABOUT 4 WEEKS NOW SINCE I TALKED TO THE AUDI DEALERSHIP AND I'M DRIVING AROUND WITH A FAULTY AIRBAG IN MY CAR, THIS IS A LITTLE SCARY. KNOWING THAT IF I GOT IN A CRASH MY PASSENG... Read more
AUDI
A3 CABRIOLET
(2016) - ENGINE
Feb 6, 2018
Incident date: Jan 28, 2018
TWICE I HAVE EXPERIENCED THE RANDOM LOSS OF POWER. THE FIRST TIME OCCURRED ON A LOCAL STREET, DRIVING APPROXIMATELY 40 MPH, AND ALL OF A SUDDEN THE VEHICLE STUTTERED AND LOST POWER. IT APPEARED AS IF THE VEHICLE WAS SLOWING DOWN, NOT EVEN COASTING BUT SLOWING DOWN CONSIDERABLY. I WAS REQUIRED TO PULL ONTO A SIDE ROAD. I RESTARTED THE CAR AND THE ISSUE DISAPPEARED. THE SECOND TIME OCCURRED ... Read more
AUDI
A3 CABRIOLET
(2016) - FUEL/PROPULSION SYSTEM
Feb 6, 2018
Incident date: Jan 28, 2018
TWICE I HAVE EXPERIENCED THE RANDOM LOSS OF POWER. THE FIRST TIME OCCURRED ON A LOCAL STREET, DRIVING APPROXIMATELY 40 MPH, AND ALL OF A SUDDEN THE VEHICLE STUTTERED AND LOST POWER. IT APPEARED AS IF THE VEHICLE WAS SLOWING DOWN, NOT EVEN COASTING BUT SLOWING DOWN CONSIDERABLY. I WAS REQUIRED TO PULL ONTO A SIDE ROAD. I RESTARTED THE CAR AND THE ISSUE DISAPPEARED. THE SECOND TIME OCCURRED ... Read more
AUDI
A3 CABRIOLET
(2016) - POWER TRAIN
Feb 6, 2018
Incident date: Jan 28, 2018
TWICE I HAVE EXPERIENCED THE RANDOM LOSS OF POWER. THE FIRST TIME OCCURRED ON A LOCAL STREET, DRIVING APPROXIMATELY 40 MPH, AND ALL OF A SUDDEN THE VEHICLE STUTTERED AND LOST POWER. IT APPEARED AS IF THE VEHICLE WAS SLOWING DOWN, NOT EVEN COASTING BUT SLOWING DOWN CONSIDERABLY. I WAS REQUIRED TO PULL ONTO A SIDE ROAD. I RESTARTED THE CAR AND THE ISSUE DISAPPEARED. THE SECOND TIME OCCURRED ... Read more
Incident date: Feb 6, 2018
DRIVING ON THE HIGHWAY AT 25 MPH, CAR RANDOMLY SHOWS 'GEARBOX MALFUNCTION' AND 'TPMS' SIMULTANEOUSLY. CAR DROVE IN LIMP MODE FOR A FEW MINUTES UNTIL I WAS ABLE TO COME TO A STANDSTILL AND PUT IT IN PARK AND TURN IT BACK ON TO DRIVE. 'TMPS' SIGN IS STILL SHOWING. POSSIBILITY OF BEING A MECHATRONIC ISSUE, WHICH IS VERY WELL KNOWN AS AN ISSUE WITH THE 2010+ AUDI S4S.
Incident date: Jun 17, 2017
TL* THE CONTACT OWNS A 2011 AUDI A4. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE OIL CONSUMPTION AND THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED CONSTANTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. *TR
Incident date: Jan 26, 2018
FORWARD COLLISION WARNING AND MITIGATION SYSTEM (PRE SENSE CITY) DID NOT WORK TO PREVENT AN ACCIDENT WHERE I REAR ENDED A CAR THAT WAS STATIONARY. NO WARNING OR ACTION WAS TAKEN BY THE CAR. POLICE REPORT ATTACHED.
Crash
Incident date: Jan 26, 2018
FORWARD COLLISION WARNING AND MITIGATION SYSTEM (PRE SENSE CITY) DID NOT WORK TO PREVENT AN ACCIDENT WHERE I REAR ENDED A CAR THAT WAS STATIONARY. NO WARNING OR ACTION WAS TAKEN BY THE CAR. POLICE REPORT ATTACHED.
Crash
Incident date: Jan 31, 2018
MY MIL ( MALFUNCTION INDICATOR LAMP ) CAME ON, IN MY AUDI A6 2012 ON 1/21/18. I MADE AN APPOINTMENT WITH MY AUDI DEALERSHIP ON 1/31/18. I WAS INFORMED THAT MY TRANS COOLANT VALVE WAS LEAKING INTO A WIRING HARNESS. THEY REPLACED MY N509 VALVE AND WIRING CONNECTOR. I FOUND A TECHNICAL SERVICE BULLETIN REGARDING THIS PROBLEM IN MY CAR AS WELL AS OTHER AUDI MODELS. THERE WAS A RECALL FOR THIS IN AU... Read more
Incident date: Jan 31, 2018
MY MIL ( MALFUNCTION INDICATOR LAMP ) CAME ON, IN MY AUDI A6 2012 ON 1/21/18. I MADE AN APPOINTMENT WITH MY AUDI DEALERSHIP ON 1/31/18. I WAS INFORMED THAT MY TRANS COOLANT VALVE WAS LEAKING INTO A WIRING HARNESS. THEY REPLACED MY N509 VALVE AND WIRING CONNECTOR. I FOUND A TECHNICAL SERVICE BULLETIN REGARDING THIS PROBLEM IN MY CAR AS WELL AS OTHER AUDI MODELS. THERE WAS A RECALL FOR THIS IN AU... Read more
Incident date: Feb 1, 2018
WE PURCHASED OUR Q7 FEB OF 2017. IT WAS A CPO WITH 10K MILES. PART OF THE DEAL WAS THEY HAD TO CHANGE HE TIRES. THE FRONT TIRES LOOKED LIKE THEY WERE CHEWED UP OR TEARING UP. THEY CHANGED THE TIRES. THEN ABOUT 2K MILES LATER IT STARTED DOING THE SAME THING ON THE NEW TIRES. SAME CHEWED OR TEARING UP LOOK. WE TOOK IT TO AUDI. WE HAD THE GOODYEAR EAGLE SPORT ALL SEASON TIRES. THEY CHANGED THE TIRES ... Read more
Incident date: Oct 29, 2017
THE PUSH TO START BUTTON MATERIAL IS FLAKING OFF AND THE SHARP EDGES LEFT CUT MY FINGER REPEATEDLY. SERVICE TO REPLACE BUTTON IS $200+.
Incident date: Dec 20, 2017
DRIVING HOME FROM WORK, ALL OF A SUDDEN MY VEHICLE WAS REVVING WHILE IT WAS IDLE AND AT LOW SPEED, MAKING IT VERY DIFFICULT AND DANGEROUS TO STEER THE CAR AND KEEP IT UNDER CONTROL. UPON INSPECTION, IT WAS FOUND THAT THE TIMING CHAIN TENSIONER HAD FAILED AND HAD CAUSED SERIOUS ENGINE DAMAGE, CAUSING THE PISTONS TO FIRE PREMATURELY. PREVIOUSLY THE TENSIONER WAS REPLACED IN 2014 BY AUDI WHEN T... Read more
Incident date: Dec 20, 2017
DRIVING HOME FROM WORK, ALL OF A SUDDEN MY VEHICLE WAS REVVING WHILE IT WAS IDLE AND AT LOW SPEED, MAKING IT VERY DIFFICULT AND DANGEROUS TO STEER THE CAR AND KEEP IT UNDER CONTROL. UPON INSPECTION, IT WAS FOUND THAT THE TIMING CHAIN TENSIONER HAD FAILED AND HAD CAUSED SERIOUS ENGINE DAMAGE, CAUSING THE PISTONS TO FIRE PREMATURELY. PREVIOUSLY THE TENSIONER WAS REPLACED IN 2014 BY AUDI WHEN T... Read more
Incident date: Dec 20, 2017
DRIVING HOME FROM WORK, ALL OF A SUDDEN MY VEHICLE WAS REVVING WHILE IT WAS IDLE AND AT LOW SPEED, MAKING IT VERY DIFFICULT AND DANGEROUS TO STEER THE CAR AND KEEP IT UNDER CONTROL. UPON INSPECTION, IT WAS FOUND THAT THE TIMING CHAIN TENSIONER HAD FAILED AND HAD CAUSED SERIOUS ENGINE DAMAGE, CAUSING THE PISTONS TO FIRE PREMATURELY. PREVIOUSLY THE TENSIONER WAS REPLACED IN 2014 BY AUDI WHEN T... Read more
Incident date: Jan 11, 2017
TAKATA RECALL. AUDI DOES NOT YET HAVE A WAY TO REPAIR OR REPLACE MY CAR'S AIRBAG INFLATOR.
Incident date: Jan 31, 2018
TAKATA RECALL I CAN'T GET ANYWHERE GETTING THIS RECALL DIRECTED TO ME. I CAN'T GET IT INSPECTED UNTIL IT'S CHANGED OUT AND WHEN I TRY AIRBAGRECALL.COM AND ENTER THE INFO, NOTHING HAPPENS. IT TELL ME TO ENTER VALID INFORMATION.
Incident date: Jan 21, 2018
WITHIN 300 MILES OF THE DIESEL RECALL MODIFICATION THE ENGINE LOST POWER AT 70 MPH AND SLOWLY DRIFTED TO LOWER SPEED. ADDITIONALLY THE TRANSMISSION DID NOT RESPOND TO MANUAL SHIFT TO A LOWER GEAR (IT STAYED IN 8TH). AFTER STOPPING THE CAR AND TURNING IT OFF A "RESET ACCOURED" AND THE CAR OPERATED NORMALLY FOR ANOTHER 300 MILES. THE CAR AGAIN LOST POWER AND THE TRANSMISSION DID NOT RESPOND TO MANU... Read more
Incident date: Jan 21, 2018
WITHIN 300 MILES OF THE DIESEL RECALL MODIFICATION THE ENGINE LOST POWER AT 70 MPH AND SLOWLY DRIFTED TO LOWER SPEED. ADDITIONALLY THE TRANSMISSION DID NOT RESPOND TO MANUAL SHIFT TO A LOWER GEAR (IT STAYED IN 8TH). AFTER STOPPING THE CAR AND TURNING IT OFF A "RESET ACCOURED" AND THE CAR OPERATED NORMALLY FOR ANOTHER 300 MILES. THE CAR AGAIN LOST POWER AND THE TRANSMISSION DID NOT RESPOND TO MANU... Read more
Incident date: Jan 26, 2018
I WAS EXITING OFF OF THE INTERSTATE AND THE CAR BEGAN TO SPUTTER. I HAD TO CUT 3 CARS OFF TO PULL ONTO TO THE SHOULDER, WHERE THE CAR CONTINUED TO LOSE POWER AND EVENTUALLY DIED. A GEARBOX MALFUNCTION WARNING LIGHT CAME ON, BUT SAID IT WAS STILL SAFE TO DRIVE. I WAS ABLE TO GET ME CAR INTO PARK AND START . AFTER SITTING FOR A FEW MINUTES I WENT ON MY WAY, HOWEVER, THE CAR SPUTTERED AGAIN OUT OF 1S... Read more
Incident date: Jan 26, 2018
I WAS EXITING OFF OF THE INTERSTATE AND THE CAR BEGAN TO SPUTTER. I HAD TO CUT 3 CARS OFF TO PULL ONTO TO THE SHOULDER, WHERE THE CAR CONTINUED TO LOSE POWER AND EVENTUALLY DIED. A GEARBOX MALFUNCTION WARNING LIGHT CAME ON, BUT SAID IT WAS STILL SAFE TO DRIVE. I WAS ABLE TO GET ME CAR INTO PARK AND START . AFTER SITTING FOR A FEW MINUTES I WENT ON MY WAY, HOWEVER, THE CAR SPUTTERED AGAIN OUT OF 1S... Read more
Incident date: Dec 16, 2016
" TAKATA RECALL " IN DECEMBER 2016 I PURCHASED A USED LOW MILE 2008 AUDI A6 FROM BOISE VOLKSWAGEN-AUDI IN BOISE IDAHO. IT HAS THE TAKATA AIRBAG RECALL ON IT. I BELIEVE AUDI NEW ABOUT THE RECALL BEFORE I PURCHASED THE CAR. THE DEALER HAS NOT FIXED IT BECAUSE THEY DON`T HAVE THE PARTS. THEIR SOLUTION IS DON`T LET ANYONE RIDE IN THE FRONT SEAT! REALLY? I HAVE TWO TEENAGE KIDS AND TWO ELDERLY PARENTS ... Read more
Incident date: Jan 29, 2018
TL* THE CONTACT OWNS A 2012 AUDI A6. WHENEVER AN OCCUPANT WAS SEATED IN THE PASSENGER SEAT, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG OFF INDICATOR BELOW THE RADIO FLASHED. THE FAILURE OCCURRED FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS TAKEN TO THE AUDI GRAPEVINE DEALER (1260 E STATE HWY 114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE POD SYSTEM NEEDED REPLACEMENT. ... Read more
Incident date: Jan 29, 2018
TL* THE CONTACT OWNS A 2012 AUDI A6. WHENEVER AN OCCUPANT WAS SEATED IN THE PASSENGER SEAT, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG OFF INDICATOR BELOW THE RADIO FLASHED. THE FAILURE OCCURRED FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS TAKEN TO THE AUDI GRAPEVINE DEALER (1260 E STATE HWY 114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE POD SYSTEM NEEDED REPLACEMENT. ... Read more
Incident date: Jan 27, 2018
DRIVING ON A CAUSEWAY WHILE RAINING AND SUDDENLY PASSENGER SIDE WIPER ARM BROKE. IT MADE HUGE NOISE AND THANKS GOD IT DID NOT BREAK THE WINDSHEILD OR HIT ANYBODY BEHIND THE WHEEL. COULD HAVE BEEN WORSE. SEEN SEVERAL COMPLAINTS ON AUDIWORLD FORUM BUT NO REMEDY. I ORDERED ONE AND REPLACING ONE NOW. BUT THIS WINDSHIELD WIPER SYSTEM SHOULD HAVE BEEN RECALLED DUE TO SAFETY CONCERN.
Incident date: Aug 29, 2017
TAKATA RECALL WE WERE NOTIFIED BY MAIL OF THE TAKATA RECALL FOR OUR AUDI MODEL. WE HAD SCHEDULED AN APPOINTMENT WITH AUDI OAKLAND DEALERSHIP REGARDING THE RECALL. ON OUR WAY TO THE DEALERSHIP, THE CAR SUDDENLY STOPS WORKING. WE GET THE CAR TOWED OVER TO THE DEALERSHIP, TO OUR SCHEDULED APPOINTMENT AS WELL AS HOPING TO SEE WHAT THE ISSUE IS WITH THE CAR. THEY ALLEGEDLY CLAIM THAT THE ENGINE NEED... Read more
Incident date: Jan 22, 2018
'TAKATA RECALL' MONDAY MORNING I WENT OUT TO START MY CAR TO BRING MY SON TO SCHOOL AND IT WOULD NOT START. WE DROVE IT THE DAY BEFORE AND NOTHING WAS WRONG WITH IT. WE HAD IT TAKEN BY FLAT BED TO AN AUTO SHOP. THEY SAID THE VALVES ARE BENT ON ONE SIDE OF THE BANKS. THEY SUGGESTED WE REPLACE THE ENGINE BECAUSE IF THEY PULL OFF THE HEAD AND THERE IS PISTON DAMAGE THEN WE WILL HAVE TO REPLACE THE EN... Read more
Incident date: Jan 22, 2018
AUDI OF SEATTLE CONFIRMED 1/22/2018 THAT MY CAR IS FUNCTIONING AS DESIGNED, BUT I BELIEVE THIS DESIGN IS UNSAFE AND UNDESIRABLE. SPECIFICALLY, WHEN DRIVING IN REVERSE USING THE BACKUP CAMERA VIEW, IF I RECEIVE AN INCOMING CELL PHONE CALL TO MY PAIRED PHONE, THE CAR PRIORITIZES THE TELEPHONE SCREEN VIEW OVER THE BACKUP CAMERA SCREEN VIEW, WHICH IMMEDIATELY DISAPPEARS. BACKING UP IS OF COURSE A TI... Read more
Incident date: Jan 22, 2018
AUDI OF SEATTLE CONFIRMED 1/22/2018 THAT MY CAR IS FUNCTIONING AS DESIGNED, BUT I BELIEVE THIS DESIGN IS UNSAFE AND UNDESIRABLE. SPECIFICALLY, WHEN DRIVING IN REVERSE USING THE BACKUP CAMERA VIEW, IF I RECEIVE AN INCOMING CELL PHONE CALL TO MY PAIRED PHONE, THE CAR PRIORITIZES THE TELEPHONE SCREEN VIEW OVER THE BACKUP CAMERA SCREEN VIEW, WHICH IMMEDIATELY DISAPPEARS. BACKING UP IS OF COURSE A TI... Read more
Incident date: Jan 23, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 AUDI A6. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.
Incident date: Jan 24, 2017
WHILE DRIVING AND/OR PARKING AND/OR PUTTING KEY IN IGNITION TO START MY VEHICLE ABS LIGHT; STABILIZATION; AND SPEEDOMETER SEEMS AS THOUGH BEING HACKED...SOMETIMES ESPECIALLY IN THE SUMMER WHEN TEMPERATURES REACH 100 DEGREES + MY HEATER IS HACKED ON AND MY INTERIOR OF THE VEHICLE IS LIFE THREATENING HOT!!! HAVE TO OPEN WINDOWS TO 100 DEGREES TEMPERATURE OUTSIDE...MY INTERIOR LIGHTS JUST COME ON AND... Read more
Incident date: Jan 24, 2017
WHILE DRIVING AND/OR PARKING AND/OR PUTTING KEY IN IGNITION TO START MY VEHICLE ABS LIGHT; STABILIZATION; AND SPEEDOMETER SEEMS AS THOUGH BEING HACKED...SOMETIMES ESPECIALLY IN THE SUMMER WHEN TEMPERATURES REACH 100 DEGREES + MY HEATER IS HACKED ON AND MY INTERIOR OF THE VEHICLE IS LIFE THREATENING HOT!!! HAVE TO OPEN WINDOWS TO 100 DEGREES TEMPERATURE OUTSIDE...MY INTERIOR LIGHTS JUST COME ON AND... Read more
Incident date: Jan 24, 2017
WHILE DRIVING AND/OR PARKING AND/OR PUTTING KEY IN IGNITION TO START MY VEHICLE ABS LIGHT; STABILIZATION; AND SPEEDOMETER SEEMS AS THOUGH BEING HACKED...SOMETIMES ESPECIALLY IN THE SUMMER WHEN TEMPERATURES REACH 100 DEGREES + MY HEATER IS HACKED ON AND MY INTERIOR OF THE VEHICLE IS LIFE THREATENING HOT!!! HAVE TO OPEN WINDOWS TO 100 DEGREES TEMPERATURE OUTSIDE...MY INTERIOR LIGHTS JUST COME ON AND... Read more
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CLASSIC AUDI, 655 N MACQUESTEN PKWY, MOUNT VERNON, NY 10552) AND WAS INFORMED THAT THE PARTS WERE ON... Read more
Incident date: Jan 23, 2017
"TAKATA RECALL" ON MY REGULAR DAILY ROUTINE, I TRIED TO TURN ON MY CAR THAT IT WAS PARKED ON MY DRIVEWAY. I TRIED TURNING MY CAR ON WHEN I HEARD A BIG POP SOUND, AFTER THAT BIG POP SOUND A CLOUD OF SMOKE FROM THE FRONT OF THE CAR. WHEN I OPEN THE HOOD OF THE CAR I SAW THAT THE INTAKE MANIFOLD OF THE CAR WAS BROKEN INTO PIECES.
Incident date: Jan 20, 2018
TL* THE CONTACT OWNED A 2012 AUDI Q5. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE DRIVER BECAME DISTRACTED AND CRASHED ONTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DEEMED DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.
Crash
Incident date: Jan 19, 2018
MY VEHICLE HAS A SAFETY FEATURE CALLED AUDI PRESENCE. MY NEW VEHICLE Q5 PRESTIGE (LESS THAN 150 MILES, JUST 6 DAYS OLD) HAD MALFUNCTIONED WITH AN UNEXPECTED AUTOMATIC BREAK ON JAN 17TH 2018 AT AROUND 7:29PM CENTRAL TIME WHILE ON SERVICE ROAD OF HIGHWAY 114 GOING TOWARDS WEST (STRAIGHT ROAD IN MOTION) BEFORE REACHING THE INTERSECTION OF FREEPORT IN IRVING, TX. THERE WAS NOTHING IN THE STREET THAT ... Read more
Incident date: Jan 19, 2018
MY VEHICLE HAS A SAFETY FEATURE CALLED AUDI PRESENCE. MY NEW VEHICLE Q5 PRESTIGE (LESS THAN 150 MILES, JUST 6 DAYS OLD) HAD MALFUNCTIONED WITH AN UNEXPECTED AUTOMATIC BREAK ON JAN 17TH 2018 AT AROUND 7:29PM CENTRAL TIME WHILE ON SERVICE ROAD OF HIGHWAY 114 GOING TOWARDS WEST (STRAIGHT ROAD IN MOTION) BEFORE REACHING THE INTERSECTION OF FREEPORT IN IRVING, TX. THERE WAS NOTHING IN THE STREET THAT ... Read more
Incident date: Jan 22, 2018
VEHICLE BEGAN STARTING ROUGHLY 1/4/2018. TOOK IT TO THE AUDI DEALERSHIP, WHERE THEY DETERMINED THAT THE TIMING CHAIN AND TENSIONER HAVE FAILED. VEHICLE HAS 50,000 MILES.