Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Feb 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI SEATTLE IN SEATTLE, WASHINGTON AND AUDI BELLEVUE IN BELLEVUE, WASHINGTON WERE MADE AWARE OF THE RECALL AND S... Read more
Incident date: Jul 15, 2017
TIRE CAME OFF CAR. REAR LOWER CONTROL ARM BROKE, LOWER LEFT KNUCKLE BUSHING SEIZED, SWAY BAR LINK BROKE, AXEL SHAFT COMPROMISED THIS ACTUALLY HAPPENED TWICE BEFORE THE KNUCKLE BUSHING WAS REPLACED. SECOND OCCURRENCE WAS 11/18/2017
Incident date: Feb 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SERRA TOYOTA AUDI VOLKSWAGEN OF TRAVERSE CITY (1301 S GARFIELD AVE, TRAVERSE CITY, MI) CONFIRMED THAT THE PARTS... Read more
Incident date: Nov 24, 2017
TL* THE CONTACT OWNED A 2002 AUDI A6. WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS AN ODOR OF SMOKE. THE CONTACT OBSERVED SMOKE COMING THROUGH THE VENTS ON THE FRONT DRIVER'S SIDE. IN ADDITION, THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THERE WERE NO INJURIES SUSTAINED. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING FACILITY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF... Read more
Fire
Incident date: May 16, 2016
MY VEHICLE COMPLETELY SHUT DOWN WHILE I WAS DRIVING IT 60 MPH BEHIND A SEMI TRUCK AND BETWEEN TWO CEMENT BARRIERS. I HAVE IT ON VIDEO, IT IS ONE OF MY PROBLEMS I HAD WITH MY CAR TO SAY THE LEAST. IT HAPPENED ONCE MORE WHILE I WAS NOT MOVING, HAD IT IN THE AUDI DEALER FOR THE SECOND TIME. AFTER I BROUGHT IT HOME, IT WOULDN'T SHUT DOWN. I ALSO HAVE THAT ON VIDEO. THE VIDEOS ARE TOO LARGE TO ... Read more
Incident date: May 16, 2016
MY VEHICLE COMPLETELY SHUT DOWN WHILE I WAS DRIVING IT 60 MPH BEHIND A SEMI TRUCK AND BETWEEN TWO CEMENT BARRIERS. I HAVE IT ON VIDEO, IT IS ONE OF MY PROBLEMS I HAD WITH MY CAR TO SAY THE LEAST. IT HAPPENED ONCE MORE WHILE I WAS NOT MOVING, HAD IT IN THE AUDI DEALER FOR THE SECOND TIME. AFTER I BROUGHT IT HOME, IT WOULDN'T SHUT DOWN. I ALSO HAVE THAT ON VIDEO. THE VIDEOS ARE TOO LARGE TO ... Read more
Incident date: May 16, 2016
MY VEHICLE COMPLETELY SHUT DOWN WHILE I WAS DRIVING IT 60 MPH BEHIND A SEMI TRUCK AND BETWEEN TWO CEMENT BARRIERS. I HAVE IT ON VIDEO, IT IS ONE OF MY PROBLEMS I HAD WITH MY CAR TO SAY THE LEAST. IT HAPPENED ONCE MORE WHILE I WAS NOT MOVING, HAD IT IN THE AUDI DEALER FOR THE SECOND TIME. AFTER I BROUGHT IT HOME, IT WOULDN'T SHUT DOWN. I ALSO HAVE THAT ON VIDEO. THE VIDEOS ARE TOO LARGE TO ... Read more
Incident date: Jan 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI LAS VEGAS AT (702) 822-7000 (6335 W. SAHARA AVE, LAS VEGAS, NV 89146) WHERE IT ... Read more
Incident date: Mar 5, 2018
TAKATA RECALL. I'M DRIVING A 2007 IN THE HOT STATE OF ARIZONA. I CAN'T EVEN GET MY AIRBAGS REPLACED. AFTER SEEING ACCIDENT AFTER ACCIDENT IN OUR TOWN OF PHOENIX I FEEL IT'S NO LONGER SAFE TO EVEN DRIVE MY CAR. WHAT HAPPENS IF I AM IN A MAJOR ACCIDENT AND THE AIR BAGS GO HAYWIRE? WE'VE CALLED ALL THE AUDI DEALERSHIPS AND NO ONE HAS THE PART AND THEY KEEP SAYING TO CALL BACK AND CHECK AGAIN IN A FEW... Read more
Incident date: Mar 2, 2018
BOTH FRONT HEADLIGHTS HAVE EXTENSIVE CRACKS ON THEM. THIS IS A BRAND-NEW 2015 AUDI Q7 TDI PREMIUM PLUS (HELD AT DEALERSHIP FROM SALE BY EPA ORDER DUE TO EMISSION ISSUES). THE HEADLIGHTS SCATTER LIGHT, AND THE MICRO CRACKS ARE IN HE HUNDREDS ALL OVER BOTH FRONT HEADLIGHT LENSES. AWAITING ACTION BY AUDI DEALER.
AUDI
S5 CABRIOLET
(2010) - AIR BAGS
Mar 5, 2018
Incident date: Mar 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI S5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PAUL MILLER AUDI (179 US-46, PARSIPPANY, NJ 07054) AND WAS INFORMED THAT THE PART TO... Read more
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2017. THE CONTACT SPOKE WITH AUDI LYNBROOK (855 SUNRISE HIGHWAY LYNBROOK, NY 11563, (516)-887-5300) SEVERAL TIMES AND WAS INFORMED THAT THE PARTS WERE ORDERED AND THE CONTACT WOULD RECE... Read more
Incident date: Jan 20, 2018
I PURCHASED MY VEHICLE ON 4/21/2017, I WAS SOLD BY THE DEALERSHIP ON THE ADVERTISED SAFETY FEATURE CALLED THE AUDI PRE SENSE. AUDI PRE SENSE DETECTS COLLISION HAZARDS ALL AROUND THE CAR AND INITIATES SPECIFIC PREVENTIVE MEASURES. ON 1/20/2018 AT 9AM I WAS INVOLVED IN AN ACCIDENT WHERE I WAS DRIVING ON A CITY STREET GOING ABOUT 10-15 MPH, I WAS STOPPED AT A RED LIGHT AND WAS DRIVING OFF FROM THE IN... Read more
Crash
1 injured
Incident date: Jan 7, 2017
TAKATA RECALL I HAVE BEEN WAITING OVER A YEAR FOR THE AIRBAG FIX ON MY CAR. THIS AMOUNT OF TIME IS EXTREMELY CONCERNING GIVEN THIS IS A LIFE/SAFETY FIX. HOW MUCH LONGER WILL THIS TAKE?
Incident date: Mar 1, 2018
TAKATA RECALL. TAKATA RECALL. I HAVE BEEN WAITING FOR OVER A YEAR AND THERE IS STILL NO INFORMATION ABOUT A FIX FOR MY 2006 AUDI A4. I AM CONCERNED ABOUT THIS AS IT SEEMS IT IS A SERIOUS SAFETY ISSUE.
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE DEALER (LYNNBROOK AUDI IN LYNNBROOK, NY), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT WAS INSTRUCTED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED. ... Read more
Incident date: Feb 23, 2018
I HAVE BEEN INFORMED BY MY GARAGE THAT THE TIMING CHAIN TENSIONER IS FAULTY AND NEEDS TO BE REPLACED. THEY SAY IT IS A "KNOWN ISSUE" AND I AM WONDERING WHY THIS HAS NOT BEEN MADE A RECALL. IT IS $2,000 AND THERE ARE NO WARNING SIGNS; IT COULD HAPPEN AT ANY TIME. I DON'T WANT TO BE WRITING IN AFTER A CATASTROPHE SO I AM WRITING PREEMPTIVELY: PLEASE MAKE THIS A RECALL!!!
Incident date: Mar 2, 2018
"TAKATA RECALL" STILL WAITING TO GET APPROVED TO HAVE THE AIRBAG REPLACED. AUDI DEALER SAYS THERE IS STILL NO RESOLUTION. MY CAR IS GETTING OLD (2006). WANT TO GET IT REPLACED BEFORE IT EXPLODES OR IF THERE SHOULD BE AN ACCIDENT.
Incident date: Mar 2, 2018
WHILE DRIVING DOWN THE EXPRESSWAY IN CHICAGO, TRANSMISSION, AND ALL SAFETY FEATURES COMPLETELY SHUT OFF. PRESSING ON ACCELERATOR HAD NO EFFECT, AND WITH LIMITED STEERING WAS ABLE TO PULL TO ROADSIDE BARELY MISSING HIGH-SPEED TRAFFIC. EXPRESSWAY ROADSIDE IS NARROW, SO WAS NEARLY HIT BY MANY CARS WHILE WAITING FOR TOW SERVICE. CAR WOULD NOT RESTART AND WITH FULL ELECTRONIC TRANSMISSION, NO ABILIT... Read more
Incident date: Mar 2, 2018
WHILE DRIVING DOWN THE EXPRESSWAY IN CHICAGO, TRANSMISSION, AND ALL SAFETY FEATURES COMPLETELY SHUT OFF. PRESSING ON ACCELERATOR HAD NO EFFECT, AND WITH LIMITED STEERING WAS ABLE TO PULL TO ROADSIDE BARELY MISSING HIGH-SPEED TRAFFIC. EXPRESSWAY ROADSIDE IS NARROW, SO WAS NEARLY HIT BY MANY CARS WHILE WAITING FOR TOW SERVICE. CAR WOULD NOT RESTART AND WITH FULL ELECTRONIC TRANSMISSION, NO ABILIT... Read more
Incident date: Mar 2, 2018
WHILE DRIVING DOWN THE EXPRESSWAY IN CHICAGO, TRANSMISSION, AND ALL SAFETY FEATURES COMPLETELY SHUT OFF. PRESSING ON ACCELERATOR HAD NO EFFECT, AND WITH LIMITED STEERING WAS ABLE TO PULL TO ROADSIDE BARELY MISSING HIGH-SPEED TRAFFIC. EXPRESSWAY ROADSIDE IS NARROW, SO WAS NEARLY HIT BY MANY CARS WHILE WAITING FOR TOW SERVICE. CAR WOULD NOT RESTART AND WITH FULL ELECTRONIC TRANSMISSION, NO ABILIT... Read more
Incident date: Feb 10, 2018
I WAS DRIVING ON A RAINY NIGHT ON A RURAL CITY STREET AND THE PASSENGER WIPER ARM JUST BROKE OFF. I WAS KIND OF STARTLED. I AM POSITIVE THAT I DIDN'T HIT ANYTHING AND I'VE SEVERAL OTHER COMPLAINTS ONLINE OF THIS HAPPENING TO OTHER AUDI OWNERS. THIS COULD BE A MAJOR SAFETY HAZARD IF THIS WAS THE HIT SOMEONE WHILE DRIVING.
Incident date: Aug 14, 2017
TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRESTIGE IMPORTS (9201 W COLFAX AVE, DENVER, CO 80215) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MA... Read more
Incident date: Nov 1, 2016
I RECEIVED A NOTICE OF RECALL FOR MY VEHICLE DUE TO POSSIBILITY OF LEAKING FUEL. CALLED THE DEALER TO COMPLETE THE RECALL IN NOVEMBER 2016 ALONG WITH AN REGULAR MAINTENANCE, TOOK THE CAR IN AND WAS NOT ADVISED OF ANY ISSUES WITH COMPLETING EITHER SERVICE. PICKED THE CAR UP AND WAS TOLD THAT THE PART REQUIRED FOR THE RECALL WAS NOT AVAILABLE AND THAT I WOULD BE CALLED BY THE DEALER ONCE THE PART BE... Read more
Incident date: Nov 11, 2017
FRONT AIR BAG FAULTY INFLATION AIR BAG LIGHT ON RECALL FOR A5 CABRIOLET BUT NOT 2 DOOR COUPE?
Incident date: Feb 22, 2018
I HAVE A 2014 AUDI Q7 TDI AND HAVE JUST HAD THE DIESEL GATE RECALL FIX TO IMPROVE EMISSIONS. THE FIX HAS REDUCED MPG'S AND SIGNIFICANT POWER TO MY CAR. I WAS TOLD THE CAR WOULD ONLY LOSE ABOUT 2MPG BUT IT'S MORE LIKE 4-5MPG. THE POWER LOSS IS SIGNIFICANT AND MAKES THE CAR DANGEROUS TO DRIVE ESPECIALLY WHEN PULLING OUT INTO TRAFFIC. THE HESITATION PUTS ALL PASSENGERS IN DANGER. THE BIGGEST SAFETY I... Read more
Incident date: Feb 22, 2018
I HAVE A 2014 AUDI Q7 TDI AND HAVE JUST HAD THE DIESEL GATE RECALL FIX TO IMPROVE EMISSIONS. THE FIX HAS REDUCED MPG'S AND SIGNIFICANT POWER TO MY CAR. I WAS TOLD THE CAR WOULD ONLY LOSE ABOUT 2MPG BUT IT'S MORE LIKE 4-5MPG. THE POWER LOSS IS SIGNIFICANT AND MAKES THE CAR DANGEROUS TO DRIVE ESPECIALLY WHEN PULLING OUT INTO TRAFFIC. THE HESITATION PUTS ALL PASSENGERS IN DANGER. THE BIGGEST SAFETY I... Read more
Incident date: Jan 8, 2018
ON JANUARY 8, 2018; I TOOK MY VEHICLE (AUDI SQ5, 2015, 21847 MILES, WELL WITHIN WARRANTY) INTO FLOW AUDI SERVICE DEPT. IN WINSTON-SALEM, NC. FOR A MAJOR PROBLEM WITH THE FRONT PASSENGER'S WHEEL HITTING AS IF METAL TO METAL, WITH A LOUD BANG AN A HARD JERK AS IF THE WHEEL IS SEPARATING FROM THE FRONT AXLE AS THE VEHICLE GOES INTO TURNS AND CLEARLY UNSAFE. THE SERVICE DEPT. MANAGER ADMITTED(ON RECO... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2014 AUDI A6. THE CONTACT STATED THAT DUE TO A VOID ON THE FLOORBOARD, HER SHOE HEELS PIERCED THROUGH THE MAT AND ONTO THE FLOORBOARD. THE CONTACT REPLACED THE ORIGINAL MAT WITH A RUBBER MAT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AUDI ANNAPOLIS (1833 WEST STREET, ANNAPOLIS, MD 21401) WHERE THE TECHNICIAN OFFERED NO SOLUTION OTHER THAN TO RE-CARPET THE FLOOR AT H... Read more
Incident date: Feb 28, 2018
TAKATA RECALL - HAVE BEEN TRYING TO GET THE RECALL DONE FOR ALMOST 2 YEARS. AUDI HAS STOPPED MAKING REPAIRS AND HAS BEEN SAYING THEY ARE COMING OUT WITH A FINAL REPAIR SHORTLY. THIS HAS NOT CHANGED IN MONTHS. HOW DO I GET A COMMITMENT FROM AUDI ON GETTING THIS CAR REPAIRED?
Incident date: Feb 26, 2018
HIGH OIL CONSUMPTION FOR YEARS, FROM FAULTY PISTONS AND PISTON RINGS LEADING TO CATASTROPHIC ENGINE FAILURE. REPEATED CONVERSATIONS WITH MY MECHANIC AND REVIEW OF AUDI BLOGS SHOWS THAT AUDI USA KNOWS ABOUT THIS PROBLEM AND HAS DONE NOTHING TO REPAIR IT. WE WERE TOLD THE HIGH OIL CONSUMPTION WAS WITHIN PARAMETERS, BUT NOW THE CAR IS NO FIXABLE FOR A REASONABLE RATE.
Incident date: Feb 26, 2018
TL* THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (KEN VANCE MOTORS, 2900 LORCH AVE, EAU CLAIRE, WI 54701) WAS CONT... Read more
Incident date: Dec 16, 2017
TIMING CHAIN TENSIONER FAILURE. CAUSING SIGNIFICANT ENGINE DAMAGE.
Incident date: Feb 19, 2018
I HAVE A REPEAT OF MY ISSUE 10971202. WHILE IT MIGHT NOT SEEM LIKE A BIG DEAL- THAT THE CAR LOCKS ITSELF AFTER I PLACE MY PURSE WITH MY KEYS ON THE BACK SEAT AND CLOSE THE DOOR- IT IS A SAFETY ISSUE FOR A WOMAN IN A MALL. I GET LOCKED OUT OF MY CAR, AND SOMETIMES MY PHONE IS IN MY PURSE, LEAVING ME STRANDED. AUDI CLAIMS THAT NO ONE HAS REPORTED THE ISSUE. I HAVE BEEN TOLD BY THE DEALER THAT TH... Read more
Incident date: Jan 20, 2018
ON FEBRUARY 20TH I WAS PUTTING SOME ITEMS IN CAR.. I STARTED MY CAR TO GET IT WARM IT WAS VERY COLD OUTSIDE. FOR TEN TO 15 MINUTES THE CAR SAT AND WAS IDLING. I CAME INSIDE TO GET LAST FEW ITEMS TO LOAD INTO VEHICLE. I OPENED BACK PASSENGER DOOR WHEN A LOUD SOUND AS IF A GUNSHOT WENT OFF. TO MY SURPRISE THE FRONT AIRBAG DEPLOYED SMOKE AND DEBRIS THROUGH OUT ME AND MY CAR.
Incident date: Jan 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2018. AFTER CONTACTING THE DEALER (AUDI OF WALLINGFORD, 800 S. COLONY RD, WALLINGFORD, CT 06492) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXP... Read more
Incident date: Feb 7, 2018
TIMING CHAIN TENSIONER FAILED CAUSING CATASTROPHIC ENGINE FAILURE AND STALL ON CITY ROAD INTERSECTION FULL OF TRAFFIC.
AUDI
A4 CABRIOLET
(2009) - AIR BAGS
Feb 21, 2018
Incident date: Jul 1, 2017
TAKATA RECALL - I HAVE BEEN NOTIFIED THEY NEED TO REPLACE MY 'PASSENGER SIDE' AIRBAG (DRIVER SIDE WAS REPLACED ALREADY), BUT THE PARTS HAVE NOT BEEN AVAILABLE FOR ABOUT 1 YEAR. I GET CARDS IN THE MAIL TELLING ME I NEED TO REPLACE IT, BUT THE DEALERS DO NOT HAVE THE PART. EVERYONE SAYS BECAUSE OF THE LOCATION, TEXAS, AND THE AGE OF THE CAR, 2009 MODEL, THIS CAR IS A 'PRIORITY', BUT I CANNOT GE... Read more
Incident date: Feb 21, 2018
OIL LIGHT KEEP APPEARING ON DASHBOARD EVEN WHEN SERVICED
Incident date: Jan 13, 2017
WATER PUMP BROKEN AT 39,000 MILES. BROKEN PLASTIC PROPELLER. CAR STARTED "BUCKING" AS I PULLED IN TO GET IT INSPECTED. I WAS ADVISED THAT THE CAR WAS NOT DRIVABLE...WATER PUMP FAILURES ARE SITED ON THE INTERNET BY MANY. I HAVE TALKED TO AUDI CUSTOMER SERVICE WITHOUT SUCCESS. AUDI OWNERS REPORT THAT THEY HAVE BEEN GIVEN PAYMENT FOR THE PUMP AND EXTENDED WARRANTY. PLEASE ADVISE WHAT OPTIONS I HA... Read more
Incident date: Feb 15, 2018
GOOD YEAR EAGLE SPORT RUN FLAT TIRES LOSING CHUNKS OF TREAD ON OUTER RIBS, BOTH FRONT TIRES 13840 MILES
Incident date: Feb 16, 2018
TIMING CHAIN TENSIONER FAILED CAUSING CHAIN TO SLIP AND IMMEDIATE ENGINE STOPPAGE.
Incident date: Apr 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HOFFMAN AUDI IN EAST HARTFORD, CONNECTICUT WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABL... Read more
Incident date: Feb 14, 2018
THERE ARE TWO LARGE "UNDERRIDE GUARD" PANELS ON THE UNDERSIDE OF THE VEHICLE THAT ARE FASTENED BY SMALL, LOOSE-FITTING PLASTIC CLIPS. THERE IS ALSO FELT SOUND-DEADENING MATERIAL ON THE EXTERIOR SIDE OF THIS PANEL. WHEN THE VEHICLE IS DRIVEN IN RAIN OR SNOW, THE PANEL COLLECTS SNOW OR WATER UNDER NORMAL DRIVING CONDITIONS AND BREAKS FREE UNEXPECTEDLY, CAUSING THE PANEL TO CONTACT THE ROAD AND DRAG ... Read more
Incident date: Feb 5, 2018
CAR HAS 3 BENT RIMS AND A BROKEN MOTOR MOUNT CARMAX WILL TRY TO SAY THEY FIXED RIMS AND THE MOTOR MOUNT IS FINE
Incident date: Feb 5, 2018
CAR HAS 3 BENT RIMS AND A BROKEN MOTOR MOUNT CARMAX WILL TRY TO SAY THEY FIXED RIMS AND THE MOTOR MOUNT IS FINE
Incident date: Feb 8, 2018
2013 AUDI Q7 TDI - CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE. SECOND INCIDENT WITHIN APPROXIMATELY 20,000 MI ON SAME VEHICLE. WAS DRIVING APPROXIMATELY 30 MPH ON CITY STREET. CAR BEGAN SHAKING VIOLENTLY AND LOSING POWER RAPIDLY, GLOW PLUG LIGHT CAME ON. DRIVER BEGAN PULLING OVER TO THE SIDE OF THE STREET BUT VEHICLE STALLED BEFORE SAFELY ON SHOULDER. ATTEMPTED TO RESTART ENGINE AFTER APPROXI... Read more
Incident date: Jul 28, 2016
2013 AUDI Q7 TDI - CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE. WAS DRIVING APPROXIMATELY 30 MPH ON CITY STREET. CAR BEGAN SHAKING VIOLENTLY AND LOSING POWER RAPIDLY, GLOW PLUG LIGHT CAME ON. DRIVER BEGAN PULLING OVER TO THE SIDE OF THE STREET BUT VEHICLE STALLED BEFORE SAFELY ON SHOULDER. ATTEMPTED TO RESTART ENGINE AFTER APPROXIMATELY 1 MINUTE. CAR WOULD NOT START AND HAD TO BE TOWED TO DEAL... Read more
Incident date: Jan 10, 2018
WHILE DRIVING MY CAR (2010 AUDI A5), THE VEHICLE BEGAN TO SPUTTER AND WAS NOT ABLE TO DRIVE THE VEHICLE ON A STATE HIGHWAY. THE VEHICLE WOULD NOT ACCELERATE AND HAD TO PULL TO THE SHOULDER. IT WAS LATER TOWED TO AUDI OF NEW ORLEANS WHERE I LATER FOUND OUT THAT MY CAR NEEDED A NEW TURBO, TIMING CHAIN, AND TIMING CHAIN TENSIONER AT A COST JUST OVER $4300. AFTER DOING RESEARCH I LEARNED THAT THIS IS ... Read more
Incident date: Feb 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. UPON ATTEMPTING TO REGISTER THE VEHICLE WITH THE DEPARTMENT OF MOTOR VEHICLES IN CALIFORNIA, THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND WAS UNABLE TO REGISTER THE VEH... Read more