Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Apr 8, 2018
THE VEHICLE'S PRE SENSE AUTO-BRAKING AND BRAKING ALERT JOLT HAS BEEN ACTIVATING ERRONEOUSLY AND HAVE ALMOST CAUSED ACCIDENTS AT SPEED. THE SYSTEM CANNOT BE PERMANENTLY DISABLED, IT DEACTIVATES UPON IGNITION RESTART. THE SYSTEM HAS ERRONEOUSLY AND AGGRESSIVELY JOLTED THE BREAKS ON SEVERAL OCCASIONS ON CURVES, ESPECIALLY WHEN CRESTING A HILL WITH VEHICLES PARKED ON THE DOWNWARD SLOAP. CLEARLY, IT... Read more
Incident date: Apr 3, 2018
THE DRIVER'S SIDE MIRROR HAS A VERY LARGE HOUSING AND CAUSES A BLIND SPOT JUST TO THE LEFT OF THE DRIVER'S SIDE. I HAVE HAD 2 NEAR MISSES, ONE WITH ALMOST HITTING A CAR AND ONE WITH ALMOST HITTING A PEDESTRIAN. THEY WERE IN THE BLIND SPOT WHEN I BEGAN TO MAKE A LEFT TURN, FROM A STOP, AND DID NOT SEE THEM. I WAS ON A CITY STREET, STOPPED AND THEN BEGAN TO MAKE A LEFT TURN ON BOTH OCCASIONS.
Incident date: Apr 9, 2018
TAKATA RECALL. LOCAL DEALER CANCELLED MY RECALL APPOINTMENT THE DAY BEFORE SAYING THEY DID NOT HAVE PARTS. 2 WEEKS LATER CALLED FOR AN UPDATE, STILL NO PARTS. THEY SAID "CALL AUDI AND ASK, WE HAVE NO IDEA WHEN WE'RE GETTING PARTS." TALKED TO AUDI OF AMERICA, THEY POINT YOU TO THE DEALERS AND A WAITING LIST.
Incident date: Apr 4, 2018
AT ~61,000 MILES THE 2012 AUDI S4 STARTED DRIVING ROUGH IN LOW GEARS. THE CAR HAS HESITATION ISSUES FOLLOWED BY & JERKY ACCELERATION/DECELERATION IN LOW GEARS OUT OF & INTO A STOP. THE REVERSE GEAR HAS SIMILAR HESITATION & JERKY ACCELERATION. CAR THEN STARTED PERIODICALLY DISPLAYING THE MESSAGE: GEARBOX MALFUNCTION: YOU CAN CONTINUE DRIVING DEALER DIAGNOSED THE ERROR CODE AS P179E - DRIVE P... Read more
Incident date: Mar 28, 2018
THE VW/AUDI DIESEL "FIX" IS NOT WORKING AS PROMISED AND THE VEHICLES EQUIPPED WITH THIS "FIX" MAY CAUSE A SAFETY RISK TO THE PUBLIC. 2 HOURS AFTER PICKING UP MY AUDI Q7 3.0 TDI FROM THE DEALER, MY WIFE WAS DRIVING THE CAR TO PICK UP EASTER SUPPLIES WITH MY 2 YOUNG KIDS AND WHILE PULLING OUT OF BJ'S WHOLESALE STORE ONTO A 4 LANE HIGHWAY THE CARS ENGINE SUDDENLY DIED. THE CAR WAS STALLED AND LEFT ... Read more
AUDI
A3 CABRIOLET
(2015) - ENGINE
Apr 6, 2018
Incident date: Mar 5, 2018
LOST COMPRESSION AT ONLY 43,670 MILES TO FOURTH CYLINDER. ENGINE WAS REBUILT BY AUDI DEALER. FOUND PIECES OF OIL CONTROL RING FROM A PISTON IN OIL PAN, AIR LEAKING THROUGH INTAKE, SEATING SURFACE FOR INTAKE VALVE NUMBER 2 ON CYLINDER 4 WAS BURNT AND UNABLE TO SEAT PROPERLY DUE TO SPRING ON THAT VALVE BEING WEAKER THAN OTHERS.
Incident date: Apr 4, 2018
TL* THE CONTACT OWNS A 2018 AUDI Q5. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND THE TRACTION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO AUDI EAU CLAIRE (5201 FAIRVIEW DR, EAU CLAIRE, WI 54701) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING RACK NEEDED TO BE REPLACED. THE VEH... Read more
Incident date: Apr 4, 2018
CAR REAR ENDED ANOTHER CAR AT ABOUT 30 MPH AND THE AIRBAGS DID. OR DEPLOY.
Crash
Incident date: Mar 15, 2018
2015 AUDI Q7 TDI PREMIUM PLUS - DRIVER SIDE SUSPENSION MAKES A DULL RATTLING NOISE DURING DRIVING. EITHER BAD TIE-ROD BUSHINGS OR A BAD STRUT WHICH RATTLES UP AND DOWN CREATING THE NOISE. CONCERNING AT HIGHWAY SPEEDS.
Incident date: Mar 15, 2018
2015 AUDI Q7 TDI PREMIUM PLUS - DRIVER SIDE SUSPENSION MAKES A DULL RATTLING NOISE DURING DRIVING. EITHER BAD TIE-ROD BUSHINGS OR A BAD STRUT WHICH RATTLES UP AND DOWN CREATING THE NOISE. CONCERNING AT HIGHWAY SPEEDS.
Incident date: Apr 1, 2018
HEADLIGHT FLICKERING AND TURNS OFF WITH DIPPED LIGHT WARNING. REAR LIGHTS WARNINGS OF BULBS OUT RANDOM TIMES. SHUTTING LIGHTS OFF AND ON RESOLVES ISSUE WITH HEADLIGHTS.
Incident date: Apr 3, 2018
TAKATA RECALL: WE HAVE NOW RECEIVED 4 OR 5 LETTERS OVER THE PAST 9 MONTHS INFORMING US OF THE RECALL AND TELLING US OUR LIFE MAY BE IN DANGER AND TO CONTACT OUR DEALER IMMEDIATELY TO HAVE THE AIRBAG REPLACED. WHEN I CALL OUR DEALER (PEABODY, MA), THEY INFORM ME THEY DO NOT HAVE THE PART AND DO NOT KNOW WHEN THEY WILL. WHEN I CONTACTED AUDI USA THEY INDICATED IT IS NHTSA WHO DETERMINES WHICH DEALER... Read more
AUDI
S5 CABRIOLET
(2010) - STRUCTURE:BODY
Mar 31, 2018
Incident date: May 15, 2016
THERE HAS BEEN CATASTROPHIC SEPARATION BETWEEN THE REAR WINDOW AND THE CONVERTIBLE SOFT TOP ROOF. THE WINDOW IS LEAKING AND IS ABOUT TO FALL OUT OF THE FRAME. THIS APPEARS TO BE DUE TO POOR QUALITY OF ADHESIVE USED. DEALER WILL NOT COVER THIS VERY COMMON PROBLEM WITH AUDI CABRIOLETS. NO ABUSE OF THE VEHICLE OCCURRED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT.
Incident date: Feb 4, 2018
AT 33,000 MILES CAR EPC LIGHT WAS ILLUMINATED. TOOK CAR TO INDEPENDENT SERVICE STATION AND READING COULD NOT BE ATTAINED FOR ANY TROUBLE CODE. WITHIN 2 WEEKS JUST STARTED DRIVING THE CAR. OIL PRESSURE LIGHT CAME ON. CAR DIED AND WOULD NOT START. HAD CAR TOWED TO SERVICE STATION. WAS INFORMED THAT THE ENGINE COMPUTER NEEDED TO BE REPLACED. ONCE REPLACED THEY REALIZED THAT THE ENGINE CRANKSHAFT H... Read more
Incident date: Nov 1, 2017
BRAKE ROTORS WARP EASILY CAUSING VIBRATION. THE DEALER TELLS ME THEY ARE AWARE OF THIS. THEY AGREED TO PAY HALF OF THE $1200 COST TO REPAIR THEM. AUDI FORUMS HAVE NUMEROUS POSTS ON THIS YET AUDI DOESN'T TAKE 100% RESPONSIBILITY FOR REPAIRS. MY CAR HAD ONLY 19000 MILES WHEN I PURCHASED IT SO IT OCCURRED SOMETIME BEFORE THAT. ACCORDING TO THE FORUMS WARPING HAS OCCURRED AS EARLY AS 12000 MILES.
Incident date: Jan 2, 2017
TAKATA RECALL MY CAR HAS BEEN ON THE RECALL LIST FOR OVER A YEAR, AND THE DEALERSHIPS NEAR ME STILL DON'T HAVE REPLACEMENT PARTS. I HAVE NO REMEDY OR WORKAROUND, AND CAN'T TAKE FRONT-SEAT PASSENGERS ANYWHERE WITHOUT RISKING THEIR LIVES!
AUDI
S5 CABRIOLET
(2013) - AIR BAGS
Mar 26, 2018
Incident date: Aug 1, 2017
THE AIRBAG LIGHT IN MY CAR CAME ON ABOUT 6 MONTHS AGO. ACCORDINGLY THE CAR FAILED MASSACHUSETTS INSPECTION IN DEC. 2017. AUDI DIAGNOSED THE PROBLEM AS 'DRIVER'S SIDE AIRBAG INJECTOR'. I HAVE BEEN TRYING TO GET MY DEALER TO FIX THE PROBLEM, BUT THEY HAVE NOT DONE SO DUE TO UNAVAILABILITY OF A REPLACEMENT AIRBAG AND INJECTOR. I CANNOT LEGALLY DRIVE MY CAR (NO CURRENT INSPECTION STICKER) AND AM V... Read more
Incident date: Mar 26, 2018
MY CAR IS HAVING JERKY SHIFTING WHENEVER THE VEHICLE IS DRIVER, ESPECIALLY ONCE THE ENGINE GETS HOT. I HAVE HAD FELT THE CAR JERK FORWARD A COUNTLESS AMOUNT OF TIMES AND HAVE GOTTEN WHIPLASH A COUPLE TIMES WHERE I'VE BEEN IN PAIN. TRANSMISSION ON MY AUDI S4 IS GIVING THE SAME ISSUES AS MANY OTHERS HAVE ENCOUNTERED ON AUDIZINE.COM AND AUDIWORLD.COM, WITH THE SAME SYMPTOMS. AUDI NEEDS TO RECTIFY THI... Read more
1 injured
Incident date: Mar 7, 2018
WHILE DRIVING ON THE CITY STREET, THE ENGINE OVERHEATED AND SMOKE CAME OUT. STOPPED VEHICLE ON THE SIDE ROAD TO SEE WHAT'S HAPPENING. DROVE AFTER ENGINE HAS COOLED OFF TO THE NEXT BODY SHOP. DIAGNOSTIC: ENGINE COOLING IS LEAKING, WATER PUMP IS DEFECT. TIMING BELT WILL BE AFFECTED IF NOT REPLACED AS WELL.
Incident date: Feb 10, 2018
WHILE DRIVING ON A CITY STREET, THE WHEEL STEERING SUDDENLY BLOCKED AND IT WAS NOT POSSIBLE TO STEER THE VEHICLE TO THE LEFT NOR TO THE RIGHT. MANAGED TO STOP THE VEHICLE ON THE STREET SHOULDER. DIAGNOSTIC AT THE BODY SHOP: POWER STEERING BELT BROKEN AND EVEN MISSING. NEED REPLACEMENT.
Incident date: Feb 2, 2018
AT 150K MILES, EXPERIENCED NO CRANK, NO START. TOW TO DEALER, AND I HAD ALREADY DONE SOME TRIAGE. THEY DID 2 HRS OF TROUBLESHOOTING PROBLEMS THAT WERE NOT EVEN RELATED, SO I TOOK THE CAR BACK. FOUND A TRUST WORTHY MECHANIC AND HIS DIAG SUGGESTED THE SCM BURNED OUT TAKING THE PCM AND ECM ALONG WITH IT. THE COST WOULD HAVE BEEN IN THE $6000 RANGE AS HE STATED A %40 FAILURE RATE AFTER 150K IN ALL... Read more
Incident date: Feb 2, 2018
AT 150K MILES, EXPERIENCED NO CRANK, NO START. TOW TO DEALER, AND I HAD ALREADY DONE SOME TRIAGE. THEY DID 2 HRS OF TROUBLESHOOTING PROBLEMS THAT WERE NOT EVEN RELATED, SO I TOOK THE CAR BACK. FOUND A TRUST WORTHY MECHANIC AND HIS DIAG SUGGESTED THE SCM BURNED OUT TAKING THE PCM AND ECM ALONG WITH IT. THE COST WOULD HAVE BEEN IN THE $6000 RANGE AS HE STATED A %40 FAILURE RATE AFTER 150K IN ALL... Read more
Incident date: Mar 23, 2018
TL* THE CONTACT OWNS A 2012 AUDI A7. AFTER DRIVING, THE CONTACT PARKED THE VEHICLE AND NOTICED AN ABNORMAL ODOR UPON EXITING THE VEHICLE. WHILE WAITING IN LINE AT A STORE, A PASSERBY INFORMED THE CONTACT THAT THERE WAS SMOKE COMING FROM THE VEHICLE AS FLAMES ERUPTED FROM THE FRONT OF THE VEHICLE TO THE INTERIOR OF THE VEHICLE. SEVERAL POLICE OFFICERS NOTICED THE FIRE AND ONE OF THE OFFICERS NOTIFI... Read more
Fire
Incident date: Mar 23, 2018
TL* THE CONTACT OWNS A 2012 AUDI A7. AFTER DRIVING, THE CONTACT PARKED THE VEHICLE AND NOTICED AN ABNORMAL ODOR UPON EXITING THE VEHICLE. WHILE WAITING IN LINE AT A STORE, A PASSERBY INFORMED THE CONTACT THAT THERE WAS SMOKE COMING FROM THE VEHICLE AS FLAMES ERUPTED FROM THE FRONT OF THE VEHICLE TO THE INTERIOR OF THE VEHICLE. SEVERAL POLICE OFFICERS NOTICED THE FIRE AND ONE OF THE OFFICERS NOTIFI... Read more
Fire
Incident date: Mar 23, 2018
2010 AUDI Q5. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE NOT YET AVAILABLE. *JS
Incident date: Jan 1, 2018
IN AUGUST 2015 WITH 66K MILES MY AUDI EXPERIENCED A TURBO FAILURE WHICH, BECAUSE OF THE OIL CONSUMPTION CLASS ACTION, WAS REPLACED BY MY LOCAL AUDI DEALER FREE OF CHARGE. THEY THEN PERFORMED THE OIL CONSUMPTION PROCEDURES AND WHILE THEY CITED REDOING PISTON RINGS AND SOME OTHER SEALS, THE OIL LIGHT ISSUE IS STILL PRESENT. AN IMPORTANT NOTE HERE IN REGARDS TO BRAMAN AUDI WHO HANDLED THIS SERVICE...... Read more
AUDI
A4 ALLROAD
(2015) - POWER TRAIN
Mar 22, 2018
Incident date: Mar 20, 2018
TL* THE CONTACT OWNS A 2015 AUDI A4. WHILE THE VEHICLE WAS STATIONARY IN THE REVERSE POSITION, IT ROLLED FORWARD. AUDI OF NORTH SCOTTSDALE IN SCOTTSDALE, ARIZONA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,500. THE VIN WAS NOT AVAILABLE.
AUDI
A4 ALLROAD
(2015) - STEERING
Mar 22, 2018
Incident date: Mar 15, 2018
STEERING IS LOCKING UP/BECOMES HARD TO TURN WHILE DRIVING. THIS ALMOST CAUSE ME TO CRASH AS I COULD NOT TURN EASILY IN AN INTERSECTION. I RECENTLY HAD THE CAR SERVICED (IN THE LAST MONTH) REGARDING A HEATER RECALL. ABOUT 3 WEEKS LATER THIS PROBLEM STARTED TO OCCUR OUT OF THE BLUE. NO WARNING LIGHTS HAVE COME ON.
Incident date: Jan 17, 2018
TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT NOTICED AN ODOR OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO (AUDI NORTH SCOTTSDALE, 7150 E PRINCESS DR, PHOENIX, AZ 85054), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD PAY $3,000 OF THE TOTAL REPAIR COST. THE FAILURE MILEAGE WAS 167,000.
Incident date: Mar 6, 2018
TL* THE CONTACT OWNED A 2009 AUDI A3. WHILE DRIVING ON A HILL, THE VEHICLE COULD NOT BE STOPPED DUE TO BLACK ICE. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. AUDI FAIRFIELD (435 COMMERCE DR, FAIRFIELD, CT) WAS CONTACTED, BUT DID NO... Read more
Crash
1 injured
AUDI
A3 CABRIOLET
(2015) - WHEELS
Mar 19, 2018
Incident date: Mar 16, 2018
CONTINENTAL TIRES THAT CAME INSTALLED ON MY 2015 AUDI A3 AND APPEAR TO EITHER HAVE BEEN DEFECTIVE OR POORLY INSTALLED. I STARTED EXPERIENCING LEAKS IN THE REAR RIGHT TIRE OF THE CAR, AND TOOK IT TO A MECHANIC FOR INSPECTION. THE MECHANIC'S REPORT (ATTACHED, ALONG WITH PICTURES OF THE TIRE) STATES: "DAMAGE TO BEAD OF TIRE WHERE IT SEATS (SIC) ... THESE CONDITIONS ARE CAUSED BY IMPROPER USE OF TOOLS... Read more
AUDI
A3 CABRIOLET
(2015) - POWER TRAIN
Mar 19, 2018
Incident date: Jun 10, 2014
FROM DAY 1 OF OWNERSHIP OF THE CAR, THERE IS AN OCCASIONAL DELAY FROM RELEASING THE BRAKES UNTIL THE CAR MOVES FORWARD WHEN IN GEAR ON A FLAT ROAD, UP TO 2 SECONDS. ON HILLY ROADS, THE CAR WILL ROLL IN THE DIRECTION OF THE HILL UNTIL THE GEARS ACTUALLY ENGAGE. THIS IS VERY DANGEROUS WHEN TRYING TO GET INTO MOVING TRAFFIC (E.G. GETTING INTO A FEEDER ROAD FROM A COMPLETE STOP) OR WHEN DRIVING IN CIT... Read more
Incident date: Mar 19, 2018
TAKATA RECALL I'VE NOTICED ON MOST OF THE COMPLAINTS I SEE THAT THE AUDI A4 HAS A PROBLEM OF JERKING AFTER IT IS ISOLATING IN TRAFFIC. MY CAR JERKS AFTER SITTING STILL IN TRAFFIC, AND THEN ONCE I PRESS TO ACCELERATE THE CAR JERKS. COULD YOU PLEASE FIX THIS PROBLEM ON THE AUDI A4? I TOOK IT TO THE DEALER AND TWICE AND THEY SAY THAT THERE ISN'T A PROBLEM.
Incident date: Feb 20, 2018
I GOT A MESSAGE ON MY WASH IT SAID "STEERING DETECTIVE DO NOT DRIVE". MY STEERING WHEEL GETS HARD AND MOVES ON ITS OWN SOMETIMES. IT DOES IT INTERMITTENTLY IN ANY CONDITION OR DRIVING SPEED.
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION AND START THE VEHICLE. THE "STEERING FAULT" MESSAGE APPEARED AND THE EPS WARNING INDICATOR FLASHED. THE FAILURE SEIZED THE STEERING WHEEL; THEREFORE, THE VEHICLE WAS TOWED TO AUDI MEADOWLANDS (425 ROUTE 3 EAST, SECAUCUS, NJ 07094, (201) 982-7056). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLU... Read more
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION AND START THE VEHICLE. THE "STEERING FAULT" MESSAGE APPEARED AND THE EPS WARNING INDICATOR FLASHED. THE FAILURE SEIZED THE STEERING WHEEL; THEREFORE, THE VEHICLE WAS TOWED TO AUDI MEADOWLANDS (425 ROUTE 3 EAST, SECAUCUS, NJ 07094, (201) 982-7056). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLU... Read more
AUDI
A5 CABRIOLET
(2011) - AIR BAGS
Mar 13, 2018
Incident date: Feb 14, 2018
TAKATA RECALL. AUDI OF AMERICA INC. KEEPS SENDING OUT RECALL NOTICES AND THE DEALER KEEPS CLAIMING THERE ARE NO REPLACEMENT AIRBAGS AVAILABLE. ENOUGH ALREADY, EITHER MAKE REPLACEMENTS AVAILABLE OR STOP SENDING NOTICES.
Incident date: Mar 2, 2018
DRIVING VEHICLE HOME AND IT STARTED SHAKING GOT THE CAR HOME AND WHEN I SHUT IT OFF AND TURNED IT BACK ON IT RATTLED AND SOUNDED LIKE METAL I TURNED IT OFF AND THEN I TURNED IT ON AGAIN AND THIS TIME IT DIDN'T TURN ON AT ALL I HAD IT CHECKED BY MECHANIC AND HE TOLD ME THAT THOSE AUDI AND THAT YEAR HAD AN OIL CONSUMPTION PROBLEM AND SO HE CHECKED THE ENGINE WITH A DIAGONATE MACHINE AND IT SAID CHAN... Read more
AUDI
A5 CABRIOLET
(2011) - AIR BAGS
Mar 12, 2018
Incident date: Mar 1, 2017
TAKATA RECALL. I HAVE CALL FOR THE PAST YEAR TO HAVE THIS RECALL FIXED AND HAVE NOT BEEN ABLE TO FIND AN AUDI DEALERSHIP THAT HAS THE PARTS. THEY KEEP TELLING ME THEY WILL CALL WHEN THE PARTS ARE IN. AS I MENTIONED IT HAS BEEN A YEAR, AND I HAVE CHECKED IN WITH THEM SEVERAL TIMES.
AUDI
A5 CABRIOLET
(2012) - AIR BAGS
Mar 12, 2018
Incident date: Jan 1, 2018
TL* THE CONTACT OWNS A 2012 AUDI A5 CABROLET. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI ALBUQUERUE, 8900 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. P... Read more
Incident date: Mar 2, 2018
MY A6 SUNROOF SHATTERED, WHILE DRIVING ON 3-02-2018, ON THE HIGHWAY GOING TO MEMPHIS, TN *JS
Incident date: Aug 1, 2016
I WAS INFORMED ABOUT AN ENGINE COMPONENT RECALL INVOLVING THE WATER PUMP THAT WAS USED WHEN REPLACING THE TIMING COMPONENTS AT THE VEHICLE'S 100,000 MILE SERVICE INTERVAL. THE VEHICLE TENDS TO START RUNNING A LITTLE OVER NORMAL OPERATING TEMPERATURE WHILE SITTING STILL FOR MORE THAN 5-8 MINUTES AFTER DRIVING IN WEATHER OVER 60 DEGREES FAHRENHEIT. THE VEHICLE ALSO RUNS AT HIGHER TEMPERATURE THAN NO... Read more
Incident date: Feb 23, 2018
TAKATA RECALL I HAVE CONTACTED ATLANTA AUDI SERVICE DEPARTMENT TO GET MY AIRBAG REPLACED, AND HAVE BEEN TOLD THIS OVER IEMAIL: "REGARDING REPLACEMENT PARTS, I WISH I HAD A DATE FOR YOU'AND FOR ME! THIS RECALL HAS BEEN OUT SINCE THE SPRING OF 2016. TAKATA TOOK SEVERAL MONTHS TO PROVIDE REPLACEMENT PARTS IN 2016/2017 AND WE REPLACED MANY. SHORTLY AFTER, THEY SHUT DOWN IN 2017 DUE TO BANKRUPTCY. FRO... Read more
Incident date: Mar 11, 2018
I WAS DRIVING MY NEW 2018 AUDI A5 CABRIOLET (APPROX. 4500 MILES) ON A LOCAL ROAD. THE DRIVER SIDE SUN VISOR WAS IN THE 'DOWN' POSITION WHEN DRIVING THIS MORNING HEADED INTO THE RISING SUN. AS THE SUN SHIFTED FROM IN FRONT OF ME TO MY LEFT SIDE, I RELEASED THE SUN VISOR FROM THE CLIP AND MOVED IT TO THE LEFT SIDE TO BLOCK THE SUN. THE ARM OF THE SUN VISOR, ATTACHED TO THE CAR JUST ABOVE THE WIND... Read more
Incident date: Jan 8, 2018
THIS IS A TDI. THE CAR HAS 53,000-MILES ON THE ODOMETER. THE CAR WAS PURCHASED NEW AND ONLY SERVICED BY THE LOCAL AUDI DEALERSHIP. WHILE OPERATING UNDER NORMAL DRIVING CONDITIONS WITH THE "AUTO STOP/START" ENGAGED, THE CAR'S TRANSMISSION SLIPS INTO NEUTRAL WHEN STOPPED AND WHILE CRUISING, THE OCCURRENCE IS VERY INTERMITTENT. WHEN STOPPED, TO RE-ENGAGE THE TRANSMISSION, YOU MUST USE THE BRAKE (TO... Read more
Incident date: Jan 12, 2018
TAKATA RECALL, HAVE CONTACTED DEALER TO REMEDY SAFETY ISSUE AND UNDERSTAND THERE IS NO CURRENT SOLUTION OR ANYTHING BEING DONE ABOUT A MAJOR RECALL TO THE SUPPLEMENT RESTRAINT SYSTEMS FITTED IN MY VEHICLE. MANUFACTURER HAS NO FUTURE DATE FOR SAFETY CONCERN BEING RESOLVED. I FEEL UNSAFE DRIVING THIS VEHICLE. TRANSMISSION FAILURE AT HIGH MILEAGE DUE TO TORQUE CONVERTER SEAL FAILURE AND VOLTAGE SP... Read more
Incident date: Jan 12, 2018
TAKATA RECALL, HAVE CONTACTED DEALER TO REMEDY SAFETY ISSUE AND UNDERSTAND THERE IS NO CURRENT SOLUTION OR ANYTHING BEING DONE ABOUT A MAJOR RECALL TO THE SUPPLEMENT RESTRAINT SYSTEMS FITTED IN MY VEHICLE. MANUFACTURER HAS NO FUTURE DATE FOR SAFETY CONCERN BEING RESOLVED. I FEEL UNSAFE DRIVING THIS VEHICLE. TRANSMISSION FAILURE AT HIGH MILEAGE DUE TO TORQUE CONVERTER SEAL FAILURE AND VOLTAGE SP... Read more