Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Apr 2, 2018
WHEN I PASSED A PUDDLE, THE WATER SPLASHED. THEN A WARNING CAME OUT AND ASK ME DO NOT DRIVE THE VEHICLE.AFTER THAT IT WAS TOWED TO AUDI, THEY SAID THEY NEED TO CHANGE THE STEERING RACK
AUDI
A4 ALLROAD
(2014) - ENGINE
Apr 25, 2018
Incident date: Apr 17, 2018
ON 4/17/2018 I DROVE MY CAR FROM SAINT PETERSBURG , FLORIDA TO RUSKIN, FL, WHICH IS ABOUT 40 MILES ONE WAY. ON THE WAY BACK I WOULD SAY I DROVE ABOUT 28 MILES THEN SUDDENLY THE CAR STARTED SMOKING FROM THE FRONT & BACK OF CAR. I PULLED OVER ON THE HIGHWAY AFTER COMING ACROSS THE SKYWAY BRIDGE, THE CAR CUTS OFF. I WOULD SAY 1 OR 2 MINS LATER FLAMES WERE ON TOP OF THE HOOD OF THE CAR. AT THAT TIME I... Read more
Fire
AUDI
A4 ALLROAD
(2014) - UNKNOWN OR OTHER
Apr 25, 2018
Incident date: Apr 17, 2018
ON 4/17/2018 I DROVE MY CAR FROM SAINT PETERSBURG , FLORIDA TO RUSKIN, FL, WHICH IS ABOUT 40 MILES ONE WAY. ON THE WAY BACK I WOULD SAY I DROVE ABOUT 28 MILES THEN SUDDENLY THE CAR STARTED SMOKING FROM THE FRONT & BACK OF CAR. I PULLED OVER ON THE HIGHWAY AFTER COMING ACROSS THE SKYWAY BRIDGE, THE CAR CUTS OFF. I WOULD SAY 1 OR 2 MINS LATER FLAMES WERE ON TOP OF THE HOOD OF THE CAR. AT THAT TIME I... Read more
Fire
Incident date: Apr 9, 2018
PARTICULATE SENSOR (PARTICLE SENSOR LAMBDA DPF DIESEL AUDI A4 B9 A6 A7 A8 Q5 Q7 4G0906261B) IN THE DIESEL PARTICULATE FILTER (DPF) FILTER FAILED AT 56K MILES, 4 YEARS INTO THE LIFE OF THIS VEHICLE. THIS IS A $500 (APROX) PART, AND IT IS RELATED TO THE DIESEL EMISSIONS CONTROL SYSTEM, WHICH IS NOT YET PATCHED UNDER THE VW TDI PROGRAM. I AM BEING TOLD BY THE SERVICE THAT I CANNOT DRIVE THIS CAR UNTI... Read more
AUDI
A4 ALLROAD
(2014) - STEERING
Apr 20, 2018
Incident date: Apr 1, 2017
MY A4 CONSTANTLY PULLS TO THE RIGHT. I HAVE REPLACED THE TIRES, THE ROTORS AND BRAKES, AND HAD AUDI DO AN ALIGNMENT. THE VEHICLE STILL PULLS TO THE RIGHT.
Incident date: Jan 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI ALLENTOWN, 4725 HAMILTON BLVD, ALLENTOWN, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAIL... Read more
Incident date: Mar 12, 2018
TL* THE CONTACT OWNS A 2008 AUDI S5. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V376000 (AIR BAGS). THE FAILURE WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN BACK THE FOLLOWING DAY TO THE DEALER (AUDI OMAHA, 808 N 102ND ST, SUITE B, OMAHA, NE 68114, 402-393-7000) AND THE TECHNICIAN DENIED ANY RESPONSIBILITY FOR THE FA... Read more
Incident date: Apr 17, 2018
TAKATA RECALL MY AUDI DEALERSHIP DOES NOT HAVE MY REMEDY READY AND REFUSES TO OFFER A TIMELINE OR A LOANER VEHICLE.
Incident date: Jan 17, 2018
I AM WRITING TO FORMALLY REPORT AN INCIDENT OF CONCERN. I PARKED MY AUDI Q5 IN MY DAUGHTER'S DRIVEWAY, LEAVING MY (VERY MINIMAL, NO METAL, JUST FLANNEL) POCKETBOOK IN THE CAR WITH THE AUDI FOB. IN ABOUT 15 MINUTES, I BROUGHT MY GRANDDAUGHTER WHO IS 4 DOWN TO THE CAR AND STRAPPED HER IN HER CAR SEAT IN THE BACK SEAT ON THE PASSENGER SIDE. WHEN I WENT TO OPEN THE DRIVER'S DOOR, THE CAR LOCKED UP. IT... Read more
AUDI
A4 ALLROAD
(2016) - ELECTRONIC STABILITY CONTROL (ESC)
Apr 19, 2018
Incident date: Apr 16, 2018
THE ELECTRICAL POWER STEERING BECAME DEFECTIVE WHILE DRIVING DOWN THE ROAD AT 75 MPH. THE STEERING WHEEL LOCKED UP AND PULLED TO THE RIGHT, NEARLY CAUSING A HIGH SPEED COLLISION WITH A SEMI. THE ERROR MESSAGE "STEERING IS DEFECTIVE, DO NOT DRIVE VEHICLE" DISPLAYED AND HAS NOT GONE AWAY.
AUDI
A4 ALLROAD
(2016) - STEERING
Apr 19, 2018
Incident date: Apr 16, 2018
THE ELECTRICAL POWER STEERING BECAME DEFECTIVE WHILE DRIVING DOWN THE ROAD AT 75 MPH. THE STEERING WHEEL LOCKED UP AND PULLED TO THE RIGHT, NEARLY CAUSING A HIGH SPEED COLLISION WITH A SEMI. THE ERROR MESSAGE "STEERING IS DEFECTIVE, DO NOT DRIVE VEHICLE" DISPLAYED AND HAS NOT GONE AWAY.
Incident date: Nov 1, 2017
TL* THE CONTACT'S SON OWNS A 2012 AUDI A7. THE CONTACT'S SON NOTICED A FUEL AND BURNING ODOR COMING FROM THE VEHICLE. SHORTLY AFTERWARDS, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS CONTACTED AND CAME OUT TO INSPECT THE VEHICLE, BUT COULD NOT DETERMINE THE CAUSE OF THE FIRE. AN UNK... Read more
Fire
Incident date: Apr 17, 2018
TAKATA RECALL. I RECEIVED TWO LETTERS FROM AUDI IN MARCH 2017 AND RECENTLY A THIRD LETTER IN MARCH 2018 INFORMING ME OF THE PASSENGER FRONTAL AIRBAG INFLATOR PROBLEM. THE MOST RECENT LETTER STATES THAT IT IS DANGEROUS TO DRIVE AND THE AIRBAG COULD EXPLODE CAUSING SERIOUS INJURY OR DEATH. I CALLED AUDI SERVICE IN APRIL 2017 AND AGAIN IN APRIL 2018 AND THEY SAID THEY DO NOT HAVE A FIX FOR THE PROBLE... Read more
Incident date: Apr 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (AUDI FAIRFIELD, 435 COMMERCE DR., FAIRFIELD, CT 06825) WAS CONTACTED AN... Read more
Incident date: Mar 24, 2018
TAKATA RECALL; FUEL PUMP WENT OUT WHILE DRIVING CAUSING CAR TO STOP AND ALMOST LEAD TO AN ACCIDENT. (CA ELECTRIC COMPONENTS DO NOT ALWAYS WORK, WINDOW IS A BIG ONE. WHEELS ALL HAD TO BE REPLACED WITHIN SIX MONTHS AND THE AXEL APPEARS TO CAUSE WHEEL DAMAGE. CONSTANT LEAKS SUCH AS COOLENT.
Incident date: Mar 24, 2018
TAKATA RECALL; FUEL PUMP WENT OUT WHILE DRIVING CAUSING CAR TO STOP AND ALMOST LEAD TO AN ACCIDENT. (CA ELECTRIC COMPONENTS DO NOT ALWAYS WORK, WINDOW IS A BIG ONE. WHEELS ALL HAD TO BE REPLACED WITHIN SIX MONTHS AND THE AXEL APPEARS TO CAUSE WHEEL DAMAGE. CONSTANT LEAKS SUCH AS COOLENT.
Incident date: Mar 24, 2018
TAKATA RECALL; FUEL PUMP WENT OUT WHILE DRIVING CAUSING CAR TO STOP AND ALMOST LEAD TO AN ACCIDENT. (CA ELECTRIC COMPONENTS DO NOT ALWAYS WORK, WINDOW IS A BIG ONE. WHEELS ALL HAD TO BE REPLACED WITHIN SIX MONTHS AND THE AXEL APPEARS TO CAUSE WHEEL DAMAGE. CONSTANT LEAKS SUCH AS COOLENT.
Incident date: Apr 13, 2018
SINCE WE LEASED THIS CAR LAST YEAR IN APRIL, WE HAVE HAD MANY ISSUES WITH THE PRE-SENSE PREMATURELY GOING OFF IN THE LATE SETTING ( AUTOMATIC BRAKING SYSTEM TO PREVENT REAR COLLISIONS. THERE HAVE MANY TIMES WHERE MY WIFE WAS BACKING OUT OF OUR DRIVEWAY AND EVEN IN THE LATE SETTING IT PICKED UP VEHICLES FROM THE OPPOSITE LANE AND ABRUPTLY SLAMMED ON THE BRAKES, SCARING MY WIFE. ONE OF THESE... Read more
Incident date: Mar 1, 2018
TAKATA RECALL, FIND IT COMPLETELY UNACCEPTABLE THAT AUDI HAS NO SOLUTION OR PROPOSED RESOLUTION TIMEFRAME.FOR THE RECALLED PASSENGER SIDE TAKATA AIRBAG, OTHER THAN TELLING CUSTOMERS NOT TO HAVE ANYONE SIT IN THE PASSENGER SEAT
Incident date: Apr 17, 2018
MY A5 COUPE WAS AFFECTED RECALL 17V622. I BOOKED AN APPOINTMENT MONTHS AGO WITH SILVER SPRING AUDI. THAT APPOINTMENT WAS CANCELLED DUE TO THE DEALERSHIP NOT HAVING THE PARTS TO ADDRESS THE RECALL. I'VE CALLED MULTIPLE TIMES TO TRY TO RESCHEDULE BUT THE PARTS REMAIN UNAVAILABLE. THE DEALERSHIP, TODAY, TRIED TO DISCOURAGE ME FROM BEING ADDED TO A WAIT LIST FOR THE PART GIVEN THAT OVER 100 PEOPLE ... Read more
Incident date: Nov 15, 2017
TAKATA INFLATORS. I HAVE BEEN WAITING FOR OVER 6 MONTHS FOR MY VEHICLE TO BE FIXED FROM THE TAKATA AIRBAG ISSUE. I WAS TOLD AGAIN 4/17/2018 THAT THE PARTS ARE NOT AVAILABLE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND WANT AUDI TO PAY FOR A LOANER VEHICLE UNTIL THE PARTS ARE REPLACED AND THE VEHICLE IS SAFE TO DRIVE. PLEASE LET ME KNOW WHAT WE CAN DO TO GET THESE PARTS IN AND REPLACED.
Incident date: Apr 3, 2018
I WAS DRIVING ON THE FREEWAY AT 70 MPH WHEN MY SUNROOF EXPLODED FOR NO APPARENT REASON. I WAS VERY FORTUNATE TO HAVE NOT HAD AN ACCIDENT AS IT SOUNDED LIKE A GUN HAD GONE OFF IN MY CAR. I SPOKE WITH MY INSURANCE AGENT AND HE TOLD ME TO CALL AUDI BECAUSE IT IS A KNOWN PROBLEM. AUDI DID FIX THE CAR WHICH WAS HAD A TON OF DAMAGE BECAUSE THE GLASS WENT EVERYWHERE WHEN THE SUNROOF EXPLODED HOW... Read more
Incident date: Apr 5, 2018
TL* THE CONTACT OWNS A 2013 AUDI A6. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MISSION VIEJO AUDI, 28451 MARGUERITE PKWY, MISSION, CA) WHERE IT WAS DIAGNOSED THAT THE PASSENGER OCCUPANT DETECTION SYSTEM WAS FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH... Read more
Incident date: Mar 30, 2018
TL* THE CONTACT OWNS A 2010 AUDI Q7. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE AS INTENDED. THE VEHICLE WAS TAKEN TO AUDI OF LYNBROOK (855 SUNRISE HWY, LYNBROOK, NY 11563, (516) 887-53... Read more
Incident date: Apr 16, 2018
THE HID XENON HEADLIGHTS HAVE DIMMED TO THE POINT WHERE DRIVING AT NIGHT COULD BECOME DIFFICULT. THERE IS A RECALL (05V096000) FOR 2004 AUDI A4'S WITH HID HEADLIGHTS BUT THIS VIN. IS NOT INCLUDED. POSSIBLY A KNOWN PROBLEM TO AUDI.
Incident date: Apr 1, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (BOB MOORE AUDI IN OKLAHOMA CITY, OKLAHOMA) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PAR... Read more
AUDI
A4 ALLROAD
(2013) - STEERING
Apr 16, 2018
Incident date: Apr 13, 2018
DRIVE HOME WITH MY WIFE AND LOSS ALL CONTROL OF STEERING IT ALMOST GOT US KILLED AND MAY BE MORE,CAR HAS ALWAYS BEEN KEEP IN GARAGE AND DRIVEN VERY LITTLE CAR HAS ONLY 24.K MILES ON IT.HAD AAA TO PICK IT UP AND TAKE IT TO DEALERSHIP ( AUDI OF DAYTON).LOOKING ON LINE AND DOING SOME CHECKING IT LOOKS LIKE I AM NOT THE ONLY ONE,DO WE WAIT UNTILL SOMEBODY GETS KILLED BEFORE A RECALL IS DONE?
Incident date: Apr 11, 2018
THE TRANSMISSION STOPS WORKING WHILE DRIVING ( AS IF IT WERE IN NEUTRAL). WHILE DRIVING UP A BRIDGE IT JUST STOPPED WORKING AND STARTED ROLLING BACKWARDS AND NOW WILL NOT WORK AT ALL .ITS MY UNDERSTANDING THAT AUDI RECALLED THIS TRANSMISSION IN THE UK.
Incident date: Apr 11, 2018
THE TRANSMISSION STOPS WORKING WHILE DRIVING ( AS IF IT WERE IN NEUTRAL). WHILE DRIVING UP A BRIDGE IT JUST STOPPED WORKING AND STARTED ROLLING BACKWARDS AND NOW WILL NOT WORK AT ALL .ITS MY UNDERSTANDING THAT AUDI RECALLED THIS TRANSMISSION IN THE UK.
AUDI
A5 CABRIOLET
(2010) - AIR BAGS
Apr 13, 2018
Incident date: Apr 11, 2018
TAKATA RECALL: I RECEIVED THE URGENT RECALL NOTICE IN THE MAIL AND FIRST PHONED TO MAKE AN APPOINTMENT FOR HTE REPAIR. I WAS TOLD THAT THEY NEEDED TO CALL ME BACK TO SCHEDULE DUE TO LACK OF AVAILABLE PARTS BUT MORE THAN A WEEK WENT BY AND I DID NOT RECEIVE A CALL. I WENT IN PERSON AND WAS TOLD THAT THEY DO NOT HAVE PARTS, I CANNOT ORDER THE PARTS OR SCHEDULE THE URGENT REPAIR AND THAT I SHOULD... Read more
Incident date: Dec 22, 2017
TAKATA INFLATORS: MULTIPLE SERVICE ATTEMPTS TO FIX SPEAKER BLUETOOTH ISSUES. WAS NOT ABLE TO RESOLVE. CONSISTENTLY HAPPENED. GARBLED INAUDIBLE COMMUNICATION USING HANDS FREE PHONE SPEAKER. WAS IN SERVICE 6 TIMES FOR SAME ISSUE.
AUDI
A4 ALLROAD
(2013) - STEERING
Apr 11, 2018
Incident date: Apr 9, 2018
MY 2013 AUDI A4 QUATTRO HAS 52,346 MILES. THIS WEEK, WHILE DRIVING AT ANY SPEED, I EXPERIENCED SIGNIFICANT RESTRICTION IN THE STEERING WHILE TURNING THE WHEEL TO CHANGE LANES AND MAKE TURNS RIGHT AND LEFT. I IMMEDIATELY CONTACTED MY LOCAL AUDI DEALER AND TOOK THE CAR IN FOR INSPECTION. THE SERVICE TECH CONFIRMED THAT THERE IS A SERIOUS PROBLEM WITH THE INTERMEDIATE STEERING SHAFT WHICH IS CAUSING ... Read more
AUDI
A4 ALLROAD
(2013) - STEERING
Apr 11, 2018
Incident date: Apr 7, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER (MAGUIRE AUDI, 370 ELMIRA ROAD, ITHACA, NEW YORK). THE DEALER DIAGNOSED THAT THE STEERING SHAFT WAS SEVERELY CORRODED AND NEEDED REPLACEMENT... Read more
AUDI
A4 CABRIOLET
(2008) - AIR BAGS
Apr 11, 2018
Incident date: May 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V082000 (AIR BAGS) AND 16V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI CREVE COEUR (11830 OLIVE BLVD, CREVE COEUR, MO 631... Read more
Incident date: Apr 10, 2018
TAMARA RECALL. I HAVE TRIED FOR SEVERAL MONTHS TO GET THIS REPLACED AS THE YEAR AND MAKE OF MY VEHICLE ARE IN THE TARGET AREA FOR POSSIBLE DEFECT. I WAS ORIGINALLY TOLD BY THE LOCAL AUDI DEALERSHIP THAT MY VEHICLE WAS NOT ELIGIBLE FOR THE RECALL EVEN THOUGH I PRESENTED THEM WITH PAPERWORK. I SPOKE WITH THEM AGAIN TODAY AND I WAS INFORMED THAT THEY HAVE NO TIMEFRAME FOR REPAIR AND OUT ME ON A CALL ... Read more
AUDI
A4 ALLROAD
(2013) - POWER TRAIN
Apr 10, 2018
Incident date: Apr 1, 2018
THE CAR DOESN'T ENGAGE IMMEDIATE PROPULSION WHEN STARTING FROM A STOPPED POSITION. IT HESITATES, THEN JERKS, AND FINALLY DRIVES. IT IS A SIGNIFICANT SAFETY CONCERN WHEN PULLING OUT INTO TRAFFIC. SOMETIMES THE GAS RESPONDS, AND OTHER TIMES DOESN'T. THE AUDI DEALERSHIP SAID THAT THEY'VE GOTTEN COMPLAINTS ABOUT IT, BUT THAT IT'S "NORMAL" FOR THE FWD MODELS OF THE CAR. MY WIFE WON'T DRIVE IT ANYMORE B... Read more
Incident date: Apr 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT CALLED THE DEALER (JIM ELLIS AUDI IN ATLANTA, GA 1-877-465-2802) AND THE AUDI MANUFACTURER WHO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACT... Read more
AUDI
A4 ALLROAD
(2017) - SEAT BELTS
Apr 10, 2018
Incident date: Apr 6, 2018
WHILE DRIVING WITH THE DRIVER'S SEATBELT LATCHED, I RECEIVED A WARNING/REMINDER TO FASTEN THE SEATBELT. AFTER SEVERAL SECONDS, THE CHIME AND WARNING MESSAGE STOPPED. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY REPLACED THE SEATBELT RECEPTACLE.
Incident date: Jan 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRIME AUDI IN WESTWOOD, MASSACHUSETTS) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UN... Read more
Incident date: Apr 9, 2018
THE SUNROOF ON MY BRAND NEW 2018 AUDI S5 EXPLODED WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 50 MPH. THE PIECES OF GLASS FROM THE SUNROOF DAMAGED THE PAINT ON THE ROOF AND TRUNK-LID AS THEY BLEW BACK DURING THE INCIDENT.
Incident date: Apr 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI OF TYSONS CORNER AT (877) 460-3588 (LOCATED AT 8598 LEESBURG PIKE, VIENNA, VA 2218... Read more
Incident date: Mar 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 AUDI A6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LARSON AUDI TACOMA, 1701 ALEXANDER AVENUE, FIFE, WASHINGTON 98424) WAS CONTACTED AND CONF... Read more
Incident date: Apr 9, 2018
I BOUGHT MY AUDI Q7 CERTIFIED PRE OWNED FROM AN AUDI DEALERSHIP. SOON AFTER I GOT IT I REALIZED THAT THE ACCELERATOR SOMETIMES GOT STUCK ON A FAST ACCELERATION. I CALLED THE DEALERSHIP AND ASKED THEM TO CHECK FOR A RECALL AND ALSO TOOK IT IN FOR EVALUATION. THEY SAID IT WAS BECAUSE OF THE FLOOR MATS, THE MATS WERE REMOVED/CHANGED. THE PROBLEM STILL EXISTS, AND AS I CHECK FOR RECALLS WITH THAT I... Read more
Incident date: Apr 4, 2018
EXCESSIVE BRAKE DUST ON WHEELS AND ROTORS AFFECTING STOPPING DISTANCE
AUDI
A5 CABRIOLET
(2012) - AIR BAGS
Apr 9, 2018
Incident date: Apr 9, 2018
MY VEHICLE IS IMPACTED BY THE TAKATA AIRBAG SAFETY ISSUE. I RECENTLY RECEIVED A FOLLOW UP LETTER FROM AUDI INDICATING THAT I SHOULD "SCHEDULE THIS RECALL REPAIR IMMEDIATELY, EVEN IF AN INTERIM REPAIR WAS RECENTLY DONE." UPON CALLING THE LOCAL AUDI DEALERS THEY ALL INDICATE THAT THE MANUFACTURER (AUDI) HAS NOT YET SHIPPED THE NECESSARY PARTS TO EFFECT THE REPAIR, AND THEY HAVE BEEN WAITING FOR THE ... Read more
Incident date: Apr 9, 2018
THE 2018 AUDI Q7 HAS BEEN IN FOR SERVICE THREE TIMES SINCE I LEASED THE CAR ON 9/11/2017. MY INITIAL INQUIRY RELATED TO TECHNOLOGY ISSUES WAS BACK ON DECEMBER 22, 2017 THAT WAS SHORTLY FOLLOWED UP BY A SERVICE APPOINTMENT. AFTER YOUR TEAM ASSESSED THE ISSUE AND ALLEGEDLY RESET THE SYSTEM, I CHECKED OUT OF THE SERVICE DEPARTMENT, ONLY TO EXPERIENCE THE SAME TECHNOLOGY ISSUE AS I WAS DRIVING OFF T... Read more
Incident date: Apr 9, 2018
THE 2018 AUDI Q7 HAS BEEN IN FOR SERVICE THREE TIMES SINCE I LEASED THE CAR ON 9/11/2017. MY INITIAL INQUIRY RELATED TO TECHNOLOGY ISSUES WAS BACK ON DECEMBER 22, 2017 THAT WAS SHORTLY FOLLOWED UP BY A SERVICE APPOINTMENT. AFTER YOUR TEAM ASSESSED THE ISSUE AND ALLEGEDLY RESET THE SYSTEM, I CHECKED OUT OF THE SERVICE DEPARTMENT, ONLY TO EXPERIENCE THE SAME TECHNOLOGY ISSUE AS I WAS DRIVING OFF T... Read more
Incident date: Apr 9, 2018
THE 2018 AUDI Q7 HAS BEEN IN FOR SERVICE THREE TIMES SINCE I LEASED THE CAR ON 9/11/2017. MY INITIAL INQUIRY RELATED TO TECHNOLOGY ISSUES WAS BACK ON DECEMBER 22, 2017 THAT WAS SHORTLY FOLLOWED UP BY A SERVICE APPOINTMENT. AFTER YOUR TEAM ASSESSED THE ISSUE AND ALLEGEDLY RESET THE SYSTEM, I CHECKED OUT OF THE SERVICE DEPARTMENT, ONLY TO EXPERIENCE THE SAME TECHNOLOGY ISSUE AS I WAS DRIVING OFF T... Read more