Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
AUDI
A4 ALLROAD
(2014) - UNKNOWN OR OTHER
Jun 13, 2018
Incident date: Jun 12, 2018
RECALL 19N4 AUDI SENT ME A LETTER STATING THAT REPAIRS ARE NECESSARY ON MY CAR DUE TO A DEFECT IN MANUFACTURING. HOWEVER THE 'REPAIR RECALL' WILL NOT BE AVAILABLE UNTIL" LATE 2018'. OH YEAH, THE DEFECT RELATES TO MOTOR VEHICLE SAFETY!! THEY ALSO PROVIDE A WARNING NOT TO PARK MY VEHICLE INDOORS AS A PRECAUTION. SO , BASED UPON MY UNDERSTANDING OF THEIR LETTER, I AM NOT TO GARAGE MY CAR UNTIL IT ... Read more
Incident date: Jan 2, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI BELLEVUE (1533 120TH AVE NE, BELLEVUE, WA 98005, (425) 249-7388) AND WAS INFORMED THAT ... Read more
Incident date: May 11, 2018
UPON HAVING 3 CONSECUTIVE OIL CHANGES, MY CAR SUDDENLY BEGAN TO BURN OIL (NO LEAKS) AFTER THE FIRST OIL CHANGE UPON DRIVING LESS THAN 900 MILES. THEN THE SECOND OIL CHANGE DID THE SAME THING UPON DRIVING UNDER 300 MILES. IT ACTUALLY RAN OUT OF OIL TOTALLY. I ADDED OIL AS INSTRUCTED BY THE CAR, AND IT BURN THE OIL WITHING 250 MILES OF DRIVING. I TOOK IT TO THE DEALER, WHO ACKNOWLEDGE THAT THIS... Read more
Incident date: May 11, 2018
UPON HAVING 3 CONSECUTIVE OIL CHANGES, MY CAR SUDDENLY BEGAN TO BURN OIL (NO LEAKS) AFTER THE FIRST OIL CHANGE UPON DRIVING LESS THAN 900 MILES. THEN THE SECOND OIL CHANGE DID THE SAME THING UPON DRIVING UNDER 300 MILES. IT ACTUALLY RAN OUT OF OIL TOTALLY. I ADDED OIL AS INSTRUCTED BY THE CAR, AND IT BURN THE OIL WITHING 250 MILES OF DRIVING. I TOOK IT TO THE DEALER, WHO ACKNOWLEDGE THAT THIS... Read more
Incident date: May 11, 2018
UPON HAVING 3 CONSECUTIVE OIL CHANGES, MY CAR SUDDENLY BEGAN TO BURN OIL (NO LEAKS) AFTER THE FIRST OIL CHANGE UPON DRIVING LESS THAN 900 MILES. THEN THE SECOND OIL CHANGE DID THE SAME THING UPON DRIVING UNDER 300 MILES. IT ACTUALLY RAN OUT OF OIL TOTALLY. I ADDED OIL AS INSTRUCTED BY THE CAR, AND IT BURN THE OIL WITHING 250 MILES OF DRIVING. I TOOK IT TO THE DEALER, WHO ACKNOWLEDGE THAT THIS... Read more
Incident date: Nov 14, 2017
TL* THE CONTACT OWNED A 2013 AUDI Q5. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE WAS SEEN UNDER THE HOOD. THE CONTACT WAS NOT ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD DUE TO HEAVY TRAFFIC ON THE INTERSTATE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE VEHICLE BURST INTO FLAMES, WHICH WERE EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THERE WERE NO WARNING... Read more
Fire
Incident date: Nov 14, 2017
TL* THE CONTACT OWNED A 2013 AUDI Q5. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE WAS SEEN UNDER THE HOOD. THE CONTACT WAS NOT ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD DUE TO HEAVY TRAFFIC ON THE INTERSTATE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE VEHICLE BURST INTO FLAMES, WHICH WERE EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THERE WERE NO WARNING... Read more
Fire
AUDI
A4 ALLROAD
(2014) - ENGINE
Jun 13, 2018
Incident date: May 8, 2018
TL* THE CONTACT OWNS A 2014 AUDI A4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER FURTHER STATED THAT THEY WERE WORKING WITH NHTSA TO HAVE THE PARTS AVAILABLE IN NOVEMBER ... Read more
AUDI
A4 ALLROAD
(2014) - ENGINE AND ENGINE COOLING
Jun 13, 2018
Incident date: May 8, 2018
TL* THE CONTACT OWNS A 2014 AUDI A4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER FURTHER STATED THAT THEY WERE WORKING WITH NHTSA TO HAVE THE PARTS AVAILABLE IN NOVEMBER ... Read more
Incident date: May 28, 2018
TL* THE CONTACT OWNS A 2015 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (AUDI NORTH ORLANDO, 139 N. OREGON ST., SANFORD, FL 32771) AND WAS REFERRED... Read more
Incident date: May 28, 2018
TL* THE CONTACT OWNS A 2015 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (AUDI NORTH ORLANDO, 139 N. OREGON ST., SANFORD, FL 32771) AND WAS REFERRED... Read more
Incident date: Jun 13, 2018
I RECEIVED RECALL NOTICE, NHTSA # 18V229 FOR MY VEHICLE. REGARDING A COOLANT PUMP THAT COULD POSSIBLY EXPERIENCE A SHORT CIRCUIT AND OVERHEAT. IT WAS RECOMMENDED THAT THE VEHICLE BE PARKED OUTSIDE AS A PRECAUTIONIN CASE THERE WERE TO BE A FIRE BECAUSE OF THIS PROBLEM. THERE IS NOT YET ANY PARTS AVAILABLE TO FIX THIS. I AM VERY CONCERNED ABOUT DRIVING AROUND WITH THIS POTENTIAL PROBLEM. AND EV... Read more
Incident date: Jan 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (AUDI COLUMBUS, 341 N HAMILTON ROAD, COLUMBUS, OHIO 43213) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WA... Read more
Incident date: Jan 1, 2018
THE PASSENGER SEAT BELT AND PASSENGER AIRBAG CONSTANTLY BEEPS - THE PASSENGER AIRBAG AND SEAT BELT BEEPS WHEN THE VEHICLE IS IN MOTION AS WELL AS IF THE VEHICLE IS STATIONARY. IT BEEPS WHEN I'M ON THE STREETS, HIGHWAY AS WELL AS TURNING IT'S A CONSTANT BEEPING SOUND AND IT LIGHTS UP WITH AN ORANGE COLOR.
Incident date: Jan 1, 2018
THE PASSENGER SEAT BELT AND PASSENGER AIRBAG CONSTANTLY BEEPS - THE PASSENGER AIRBAG AND SEAT BELT BEEPS WHEN THE VEHICLE IS IN MOTION AS WELL AS IF THE VEHICLE IS STATIONARY. IT BEEPS WHEN I'M ON THE STREETS, HIGHWAY AS WELL AS TURNING IT'S A CONSTANT BEEPING SOUND AND IT LIGHTS UP WITH AN ORANGE COLOR.
Incident date: May 15, 2018
LOW OIL LIGHT CAME ON 3,000 MILES AFTER OIL CHANGE. NOTICED OIL ON GROUND UNDER VEHICLE WHERE IT IS PARKED IN GARAGE. TOOK IT BACK TO AUDI SERVICE CENTER AND THEY WENT OVER IT AND SAID THAT IT NEEDS THE PCV (PRESSURE CONTROL VALVE) REPLACED AS THEY HAVE SEEN THIS IN THE PAST ON SIMILAR ENGINES AND IT FIXES THE PROBLEM. THEY STATED THAT THERE IS A VALVE THAT IS NOT CLOSING ALL THE WAY AND OIL IS... Read more
Incident date: Jun 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI BROOKLINE, 308 BOYLSTON ST, BROOKLINE, MA 02445, (617) 734-2020) WAS CONTACTED AND CONFIRMED T... Read more
Incident date: Mar 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HOFFMAN AUDI OF EAST HARTFORD, 700 CONNECTICUT BLVD, EAST HARTFORD, CT 06108, (860) 525-3987) WAS C... Read more
Incident date: Feb 1, 2018
THE RIGHT HEADLIGHT KEEPS FLICKERING. IT WILL TURN OFF SOMETIMES WHEN USING THE WINDSHIELD WIPERS, BUT OTHER THAN THAT, THE HEADLIGHT WORKS PERFECTLY FINE. WHEN IT FLICKERS, AN INDICATOR WARNING LIGHT ACTIVATES ON THE DASHBOARD. THIS SEEMS TO BE A WIRING PROBLEM. BOTH HEADLIGHTS WERE CHANGED AND BRAND NEW WHEN THE CAR WAS PURCHASED. TWO YEARS LATER, THIS FLICKERING BEGAN. THE ONLY WAY TO STOP THE ... Read more
Incident date: Apr 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SUN MOTOR CARS AUDI-PORSCHE (356 WOODS DR., MECHANICSBURG, PA 17050, (717) 691-3333) WAS CON... Read more
Incident date: May 15, 2018
ENGINE FAIL DUE TO THE TIMING CHAIN TENSIONER
Incident date: Jun 2, 2018
UPON STARTING THE CAR, THE VEHICLE INFORMATION SYSTEM SHOWS A MESSAGE THAT AUDI PRE SENSE IS NOT WORKING AND THE VEHICLE MUST BE TAKEN TO AN AUTHORIZED SERVICE CENTER IMMEDIATELY. THE VEHICLE APPEARS TO BE WORKING FINE, BUT IF PRE SENSE IS NOT WORKING IT IS POSSIBLE THAT THE SEAT BELTS WILL TIGHTEN AND THE AIRBAG COULD GO OFF IF IT MALFUNCTIONS. THE AUDI DEALERSHIP SAYS THAT IT MAY BE NOTHING A... Read more
Incident date: Jun 2, 2018
UPON STARTING THE CAR, THE VEHICLE INFORMATION SYSTEM SHOWS A MESSAGE THAT AUDI PRE SENSE IS NOT WORKING AND THE VEHICLE MUST BE TAKEN TO AN AUTHORIZED SERVICE CENTER IMMEDIATELY. THE VEHICLE APPEARS TO BE WORKING FINE, BUT IF PRE SENSE IS NOT WORKING IT IS POSSIBLE THAT THE SEAT BELTS WILL TIGHTEN AND THE AIRBAG COULD GO OFF IF IT MALFUNCTIONS. THE AUDI DEALERSHIP SAYS THAT IT MAY BE NOTHING A... Read more
Incident date: Jun 4, 2018
TAKATA RECALL - I JUST RECEIVED WORK ONLINE THROUGH CREDIT KARMA THAT MY CAR HAS A RECALL ON IT DATING BACK TOWARDS 2016. I FINANCED THIS CAR IN 2015. THE CAR HAS BEEN FINE, FOR THE MOST PART ASIDE FROM SMALL ELECTRICAL ISSUES.. HOWEVER MY BIGGEST COMPLAINT SAYS THIS RECALL IS BECAUSE THE AIRBAGS ARE PRONE TO EXPLODING CAUSING METAL SHRAPNEL TO FLY AND CAUSE HEAVY DAMAGE AND POSSIBLY DEATH TO THE ... Read more
Incident date: May 5, 2018
TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT A STRONG ODOR OF FUEL WAS DETECTED ON THE OUTSIDE OF THE VEHICLE WHILE PARKED. THE CONTACT CALLED AUDI ONTARIO AT (866) 381-3591 (LOCATED AT 2272 INLAND EMPIRE BLVD, ONTARIO, CA 91764) AND WAS INFORMED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO A DEALER OR I... Read more
Incident date: May 27, 2018
TL* THE CONTACT OWNS A 2013 AUDI Q5. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE MESSAGE "DO NOT DRIVE" WAS DISPLAYED. THE VEHICLE WAS TAKEN TO RAY CATENA AUDI OF FREEHOLD (3561 U.S. 9, FREEHOLD, NJ 07728, (732) 810-8000) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD WATER DAMAGE AND THE CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE F... Read more
Incident date: May 27, 2018
TL* THE CONTACT OWNS A 2013 AUDI Q5. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE MESSAGE "DO NOT DRIVE" WAS DISPLAYED. THE VEHICLE WAS TAKEN TO RAY CATENA AUDI OF FREEHOLD (3561 U.S. 9, FREEHOLD, NJ 07728, (732) 810-8000) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD WATER DAMAGE AND THE CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE F... Read more
Incident date: Mar 14, 2018
2007 AUDI 4. CONSUMER WRITES IN REGARDS TO TAKATA PASSENGER FRONTAL AIRBAG INFLATOR SAFETY RECALL PARTS BEING UNAVAILABLE. *LD *JS
Incident date: Jan 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI S5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI FREMONT, 43191 BOSCELL RD, FREMONT, CA 94538) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE ... Read more
Incident date: Jan 1, 2017
TAKATA INFLATOR RECALL I HAVE CALLED AUDI OF WESTWOOD - PRIME MOTOR GROUP - IN WESTWOOD MA MANY TIMES OVE THE PAST YEAR TO GET AN APPOINTMENT. THEY SAY THEY WILL CALL BACK WHEN THEY GET THE PART. IT HAS BEEN MORE THAN A YEAR AND STILL NO REPAIR. I AM DRIVING AN UNSAFE CAR AND AUDI OF WESTWOOD DOES NOTHING. I WANT MY AIRBAG REPAIRED.
Incident date: Jan 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI WESTWOOD IN WESTWOOD, MASSACHUSETTS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE.... Read more
Incident date: May 20, 2018
THE VEHICLE WAS IN MOTION ON A HIGHWAY WITH MY PANORAMIC MOONROOF OPEN COMPLETELY. I WAS TRAVELING IN A SAFE SPEED, NO SPEED BUMPS OR POT HOLES, NO UNDERPASSES, AND NO TRAFFIC WHEN SUDDENLY MY MOONROOF GLASS POPPED AND SHATTERED EVERYWHERE. NEXT THING I KNOW, I AM GETTING A FACE FULL OF GLASS AND MY ENTIRE BACK SEAT IS COVERED IN GLASS. I HAVE SUSTAINED MICRO SCRATCHES FROM THE BROKEN GLASS ALL O... Read more
1 injured
AUDI
A4 ALLROAD
(2013) - STEERING
May 29, 2018
Incident date: May 27, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (AUDI FARMINGTON HILLS, 37911 GRAND RIVER AVE, FARMINGTON HILLS, MI 48335) WAS NOTIFIED OF THE FAILURE, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000.
Incident date: May 29, 2018
I AM CONCERNED ABOUT THE LACK OF VIABILITY OF THE DUE TO THE POSITIONING OF THE DRIVERS SIDE MIRROR IN THE AUDI A5 SUV. THE MIRROR IS VERY LARGE AND BLOCKS THE ABILITY TO SEE VEHICLES ON THE LEFT WHEN STOPPED AT A STOP SIGN, ESPECIALLY SML SPORTS CARS OR VEHICLES ON AN ANGLE IF THERE IS A SLIGHT HILL. SMALL PERSONS WILL BE MORE AFFECTED BY THIS THAN OTHERS. I HAVE HAD MANY CLOSE CALLS BECAUSE T... Read more
Incident date: May 29, 2018
TAKATA RECALL I LIVE ON THE ISLAND OF MAUI AND AUDI USA HAS STILL NOT PROVIDED SERVICE TECHNICIANS TO REPLACE RECALLED TAKATA AIRBAGS. THEY EXPECT RESIDENTS TO SHIP THEIR CARS TO OAHU AT $600 FOR THE RECALL! WE HAVE TRAINED AUDI SERVICE TECHS AT THE MAUI VOLKSWAGON DEALER KARMART, BUT AUDI USA WILL NOT APPROVE THEM TO DO THE SERVICE.
Incident date: May 14, 2018
I AM A MILITARY SERVICE MEMBER ASSIGNED IN STUTTGART, GERMANY. MY VEHICLE WAS SHIPPED HERE IN DECEMBER 2017, AT THAT TIME THERE WERE NO OPEN RECALLS. NOW MY VEHICLE IS AFFECTED BY THE TAKATA AIRBAG RECALL. BELOW IS WHAT I SENT AUDI OF AMERICA AS WELL AS THEIR RESPONSE. PLEASE ASSIST IN RESOLVING THIS MATTER BECAUSE AUDI OF USA DID NOT PROVIDE A VIABLE, SAFE SOLUTION. THANK YOU MY VEHICLE IS... Read more
Incident date: Apr 12, 2018
RECALL COMPLAINT: I RECEIVE WARNING LETTERS AND REMINDER CARDS, BUT THE LOCAL DEALER SEEMS NOT TO HAVE PARTS. THE RESPONSE SPECIFICALLY WAS TO "CALL BACK IN A MONTH - WE SHOULD HAVE PARTS THEN". IT WOULD SEEM THEY SHOULD BE CALLING ME! I EXPLAINED I WAS DRIVING A 2,000 MILE TRIP AND THERE WAS NO CONCERN, OR A WARNING THAT THE VEHICLE SHOULD NOT BE DRIVEN. I NOW HAVE A SCHEDULE THIS WEEK TO HA... Read more
Incident date: May 23, 2018
STEERING IN MY 2013 AUDI ALLROAD IS INCONSISTANT, NOTCHY, FEELS AS IF IT WON'T REACT TO INPUT. A BIT SCAREY WHEN IN A CURVE. WILL FEEL CORRECT, THEN ALL OF A SUDDEN BECOMES ALMOST IMPOSSIBLE TO TURN THE WHEEL.
AUDI
A4 ALLROAD
(2017) - SERVICE BRAKES
May 24, 2018
Incident date: May 21, 2018
WHEN VEHICLE HAS BEEN DRIVEN IN WET WEATHER AND PARKED IN THE GARAGE AT 70 TO 80 DEGREES F WITH THE PARKING BRAKE ON FOR AN EXTENDED PERIOD OF TIME, THE PARKING BRAKE INTERMITTENTLY LOCKS UP REQUIRING A DANGEROUS AMOUNT OF THROTTLE TO BREAK IT LOOSE.
Incident date: Nov 10, 2016
FUEL SENSOR NOT WORKING PROPERLY; WHILE HAVING GAS, ONCE TANK METER READS 1/2, THE ENGINE SHOT-DOWN, INCORRECTLY TELLING THAT THE TANK IS EMPTY. SAME ISSUES WITH THE CATHALYTIC CONVERTER SYSTEM. ENGINE'S TRANSMISSION WEARING FAST; PUSHING BACK AND FORT WHILE ACCELERATING.
Incident date: Nov 10, 2016
FUEL SENSOR NOT WORKING PROPERLY; WHILE HAVING GAS, ONCE TANK METER READS 1/2, THE ENGINE SHOT-DOWN, INCORRECTLY TELLING THAT THE TANK IS EMPTY. SAME ISSUES WITH THE CATHALYTIC CONVERTER SYSTEM. ENGINE'S TRANSMISSION WEARING FAST; PUSHING BACK AND FORT WHILE ACCELERATING.
Incident date: Nov 10, 2016
FUEL SENSOR NOT WORKING PROPERLY; WHILE HAVING GAS, ONCE TANK METER READS 1/2, THE ENGINE SHOT-DOWN, INCORRECTLY TELLING THAT THE TANK IS EMPTY. SAME ISSUES WITH THE CATHALYTIC CONVERTER SYSTEM. ENGINE'S TRANSMISSION WEARING FAST; PUSHING BACK AND FORT WHILE ACCELERATING.
Incident date: May 23, 2018
2018 AUDI Q5 PRESTIGE. CONSUMER WRITES IN REGARDS TO THE HEADS UP DISPLAY FUNCTION ON VEHICLE. *LD THE CONSUMER STATED WHEN THE SUN REACHED A CERTAIN ANGLE, A WHITE SOLID REFLECTION BOX APPEARS ON THE WINDSHIELD. THIS CREATED A VISIBILITY ISSUE FOR THE DRIVER. *JS
Incident date: May 23, 2018
2018 AUDI Q5 PRESTIGE. CONSUMER WRITES IN REGARDS TO THE HEADS UP DISPLAY FUNCTION ON VEHICLE. *LD THE CONSUMER STATED WHEN THE SUN REACHED A CERTAIN ANGLE, A WHITE SOLID REFLECTION BOX APPEARS ON THE WINDSHIELD. THIS CREATED A VISIBILITY ISSUE FOR THE DRIVER. *JS
Incident date: Apr 14, 2018
2013 AUDI A4 ALLROAD WITH 70K MILES - THE STEERING WHEEL HAS BECOME INCREDIBLY 'NOTCHY' AND OFFERS VERY INCONSISTENT FEEDBACK WHILE DRIVING. THE BEST WAY TO DESCRIBE THE FEELING IS THAT THE EXPERIENCE LEAVES ME FEELING AS THOUGH THE STEERING WHEEL IS DISCONNECTED FROM THE FRONT WHEELS FOR CERTAIN INTERVALS OF TIME BEFORE RE-ENGAGING. THIS IS A HIGHLY DANGEROUS ISSUE WHICH CAUSES THE CAR TO DRIFT... Read more
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI TYSONS CORNER, 8598 LEESBURG PIKE, VIENNA, VA 22182) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI TYSONS CORNER, 8598 LEESBURG PIKE, VIENNA, VA 22182) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: May 18, 2018
WHILE DRIVING IN TRAFFIC, MY CAR DROPPED INTO LOWER GEARS AND STOPPED MOVING, AND TWO ERROR CODES POPPED UP "GEARBOX MALFUNCTION" AND "TPMS MALFUNCTION". LOOKING THIS UP ONLINE AND DISCUSSING WITH MY MECHANIC, THIS IS SOMETHING HAPPENING IN A LOT OF THE CARS THAT ARE THIS MAKE & MODEL AND HAVE THE SAME TRANSMISSION.
Incident date: May 18, 2018
WHILE DRIVING IN TRAFFIC, MY CAR DROPPED INTO LOWER GEARS AND STOPPED MOVING, AND TWO ERROR CODES POPPED UP "GEARBOX MALFUNCTION" AND "TPMS MALFUNCTION". LOOKING THIS UP ONLINE AND DISCUSSING WITH MY MECHANIC, THIS IS SOMETHING HAPPENING IN A LOT OF THE CARS THAT ARE THIS MAKE & MODEL AND HAVE THE SAME TRANSMISSION.