Vehicle Safety
Recalls Search 320,000+ NHTSA safety recalls Complaints 2.1M+ consumer safety complaints TSBs 4.7M technical service bulletins VIN Lookup Decode any vehicle VIN instantly OBD Codes 12,000+ diagnostic trouble codes Fuel Economy EPA MPG data for all vehicles Safety Ratings 11,700+ NHTSA crash test ratings Investigations 5,300+ NHTSA defect investigations Statistics Recall trends & safety analysis
Consumer Safety
Product Safety 9,700+ CPSC product recalls Food Safety 28,600+ FDA food recalls Pet Safety 1.3M FDA animal adverse events Drug Safety 17,500+ FDA drug recalls Device Safety 38,400+ FDA device recalls Workplace Safety 102,900+ OSHA injury reports Brand History Cross-category recall lookup by company
Infrastructure
Bridge Safety 624,000 bridge inspections Aviation Safety 30,000+ NTSB aviation events Dam Safety 92,600 dam safety records Water Safety 433,000+ public water systems Railroad Safety 438,000+ rail crossings Pipeline Safety 8,800+ pipeline incidents State Safety Dashboards Safety grades for all 50 U.S. states ZIP Safety Report Check any 5-digit ZIP across 9 datasets
Public Health
Nursing Homes 14,700 CMS rated facilities Environmental 80,000+ hazardous sites & releases
Blog

Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

Infrastructure

Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

Public Health

Nursing Homes14,700 CMS rated facilities Environmental80,000+ hazardous sites & releases BlogGuides, news & safety insights

Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
Clear

Showing 16,369 complaints for AUDI

AUDI A3 (2006) - AIR BAGS Jun 29, 2018
Incident date: Feb 9, 2016
TAKATA RECALL. NHTSA RECALL NUMBER 16V079. AUDI ACTION CODE 69N2. RECALL START DATE FEB 09, 2016. MY ISSUE IS THAT I HAVE BEEN WAITING FOR AN "INTERIM REPAIR" FOR MY DEFECTIVE TAKATA AIRBAG INFLATOR FOR 2 YEARS 4 MONTHS AND 20 DAYS AT THE DATE OF WRITING THIS COMPLAINT. I DRIVE MYSELF AND MY FAMILY IN MY VEHICLE, AND ACCORDING TO THE AUDI NATIONAL CUSTOMER SERVICE REPRESENTATIVE I SPOKE WITH, IT I... Read more
AUDI Q5 (2014) - ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY Jun 28, 2018
Incident date: Jun 28, 2018
TL* THE CONTACT OWNS A 2014 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PAUL MILLER AUDI (179 US-46, PARSIPPANY, NJ 07054, (973) 575-7750) WAS CONTACTED AND CONFIRMED THAT THE PARTS... Read more
AUDI A6 (2011) - AIR BAGS Jun 28, 2018
Incident date: Jan 1, 2018
TAKATA RECALL- I WAS FIRST INFORMED OF THIS RECALL IN MARCH EVEN THOUGH THE RECALL FOR MY CAR STARTED IN JANUARY. SINCE, I HAVE RECEIVED NO NOTIFICATION FROM AUDI OF THE STATUS OF REPAIR. GIVEN THE DIRECTION OF AUDI, WE ARE NOT ABLE TO USE THE FRONT PASSENGER SEAT WHICH MAKES THE CAR UNABLE TO ACCOMMODATE THE SPECIFIED PASSENGERS AND THE VALUE OF THE CAR HAS PLUNGED. IN ADDITION, I HAVE... Read more
AUDI A4 ALLROAD (2015) - ENGINE Jun 27, 2018
Incident date: Jun 25, 2018
RECALL NHTSA: 18V229 SOUNDS CRITICAL AND UNSAFE. AUDI EVEN STATES IN LETTER DO NOT PARK IN GARAGE DUE TO LIABILITY. WILL NOT PAYOFF MY CAR IN ORDER TO OBTAIN A NEW ONE. TRIED TWO DEALERSHIPS AND ALL THEY CARE ABOUT IS MAKING A BUCK. SHOULD AT LEAST PROVIDE A RENTAL TILL REPAIRS ARE MADE OR PAY OFF MY CAR FOR TRADE IN WITH AUDI FINANCIAL.
AUDI A6 (2015) - SUSPENSION:FRONT:WHEEL BEARING Jun 26, 2018
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2015 AUDI A6. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN TSB: 401548. THE VEHICLE WAS TAKEN TO KANSAS CITY AUDI (10330 MADISON AVE, KANSAS CITY, MO 64114) WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NO... Read more
AUDI A5 (2008) - UNKNOWN OR OTHER Jun 24, 2018
Incident date: Jun 24, 2018
THE AUDIO ENTERTAINMENT SYSTEM HAS STOPPED WORKING. THE AUDIO SYSTEM POWERS ON, POWERS OFF IMMEDIATELY AFTER ABOUT 5. SECONDS
AUDI Q5 (2013) - ELECTRICAL SYSTEM Jun 23, 2018
Incident date: Jun 22, 2018
NO INCIDENT HAS OCCURRED.....YET. THIS IS A RECALL FOR THE ELECTRICAL COOLANT PUMP. 19N4. NOTICE RECEIVED 6/22/18.
AUDI Q7 (2015) - UNKNOWN OR OTHER Jun 21, 2018
Incident date: Jun 20, 2018
WE USE AN AUDI Q7 DIESEL TO HAUL AT UNDER, BUT NEAR, THE TOWING CAPACITY. EVEN A MODEST DECREASE IN TORQUE COULD LEAVE ME UNDERPOWERED AND UNSAFE WHEN MY CAR UNDERGOES THE EMISSIONS "FIX". WE NEED SOME PERFORMANCE MEASURES FROM AN INDEPENDENT AGENT (AUDI DOES NOT ALWAYS TELL THE TRUTH) TO ASSURE ME THE EMISSIONS IS FIX WILL NOT COMPROMISE THE SAFETY OF MY FAMILY. CAN YOU HELP?
AUDI A4 (2007) - AIR BAGS Jun 21, 2018
Incident date: Jan 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MORONG FALMOUTH VOLKSWAGEN, 187 US ROUTE ONE, FALMOUTH, ME 04105, 207-781-4020) WAS CONTACTED AND C... Read more
AUDI A6 (2012) - AIR BAGS Jun 21, 2018
Incident date: May 16, 2018
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND AN UNKNOWN RECALL NOTICE PERTAINING TO THE AIR BAGS. THE CONTACT CALLED AUDI JACKSONVILLE AT 904-565-4000 (LOCATED AT 7230 BLANDING BLVD, JACKSONVILLE, FL 32244) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AN... Read more
AUDI A6 (2012) - ENGINE AND ENGINE COOLING Jun 21, 2018
Incident date: May 16, 2018
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND AN UNKNOWN RECALL NOTICE PERTAINING TO THE AIR BAGS. THE CONTACT CALLED AUDI JACKSONVILLE AT 904-565-4000 (LOCATED AT 7230 BLANDING BLVD, JACKSONVILLE, FL 32244) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AN... Read more
AUDI A6 (2012) - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION Jun 21, 2018
Incident date: May 16, 2018
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND AN UNKNOWN RECALL NOTICE PERTAINING TO THE AIR BAGS. THE CONTACT CALLED AUDI JACKSONVILLE AT 904-565-4000 (LOCATED AT 7230 BLANDING BLVD, JACKSONVILLE, FL 32244) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AN... Read more
AUDI A4 ALLROAD (2016) - UNKNOWN OR OTHER Jun 21, 2018
Incident date: Jun 21, 2018
SAFETY RECALL 19N4 THIS RECALL STATES THAT THE CAR CAN GO ON FIRE BUT THEY AREN'T REPLACING THE PART TILL NOVEMBER OR DECEMBER. THEY SUGGEST PARKING OUTSIDE AND AWAY FROM PROPERTY WHICH ISN'T AN OPTION FOR ME. I SUPPOSE TO WAIT 6 MONTH WHEN THE CAR CAN GO ON FIRE? AT PRESENT I LIVE IN A BUILDING AND PARK IN A GARAGE WITH MANY OTHER VEHICLES - STREET PARKING IS DIFFICULT AND AUDI WILL NOT REPAIR... Read more
AUDI Q5 (2016) - ENGINE AND ENGINE COOLING:COOLING SYSTEM Jun 20, 2018
Incident date: Apr 11, 2018
TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI NORTHLAKE (10831 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC) AND THE MANUFACTURER WERE CONTACTED AND CONFI... Read more
AUDI A6 (2006) - AIR BAGS Jun 20, 2018
Incident date: Jun 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RUSNAK/PASADENA AUDI, 267 W COLORADO BLVD, PASADENA, CA 91105, (626) 714-3159) WAS CONTACTED AND CONF... Read more
AUDI A3 CABRIOLET (2018) - EXTERIOR LIGHTING Jun 20, 2018
Incident date: Jun 17, 2018
DUE TO CONDENSATION/FOGGING, FRONT HEADLIGHT PROJECTION IS REDUCED TO LESS THAN HALF. THIS IS A SAFETY ISSUE DRIVING AT NIGHT TIME.
AUDI Q5 (2016) - UNKNOWN OR OTHER Jun 19, 2018
Incident date: Jun 15, 2018
RECALL 19N4 COOLANT PUMP STATES THAT DUE TO THE PROBLEM, THE CAR MAY CATCH ON FIRE IF THE EPC LIGHT GOES ON, CONTACT AUDI..RECALL NOTICE STATES THE REPAIR PARTS MAY NOT BE AVAILABLE UNTIL THE END OF THIS YEAR. I CONTACTED AUDI USA, THE DEALER AND THE LEASING FIRM..NONE OF WHICH OFFERED ANY ASSISTANCE OR REMEDY. I DO NOT WANT TO DRIVE A CAR WHICH CLEARLY HAS A PROBLEM WHICH COULD LEAD TO MY FA... Read more
AUDI A4 (2006) - AIR BAGS Jun 19, 2018
Incident date: Jan 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (AUDI GREENWICH, 181 WEST PUTNAM AVENUE, GREENWICH, CT 06830, (203) 661-1800) WAS UNABLE TO VERIFY WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURE... Read more
AUDI A4 ALLROAD (2015) - ENGINE AND ENGINE COOLING Jun 19, 2018
Incident date: May 16, 2018
TL* THE CONTACT OWNS A 2015 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (AUDI SALT LAKE CITY, 999 SOUTH STATE STREET, SALT LAKE CITY, UT 84111) AND... Read more
AUDI Q5 (2016) - ENGINE AND ENGINE COOLING:COOLING SYSTEM Jun 19, 2018
Incident date: May 16, 2018
TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI MILWAUKEE, 10606 W ARTHUR AVE, MILWAUKEE, WI 53227, (414) 543-3000) WAS CONTACTED AND CONFIR... Read more
AUDI ALLROAD (2014) - ENGINE AND ENGINE COOLING Jun 19, 2018
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2014 AUDI ALLROAD. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AUDI A6 (2005) - AIR BAGS Jun 19, 2018
Incident date: Jun 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (PRESTIGE PORSCHE AUDI, 1-877-663-9259) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENC... Read more
AUDI A5 CABRIOLET (2012) - ENGINE Jun 19, 2018
Incident date: Jun 3, 2018
MY CAR HAS HAD THE ADD OIL LIGHT ON MANY TIMES TO WHICH I HAVE TAKEN IT TO THE DEALER. FIRST TIME THEY TOLD ME IT WAS A WATER PUMP FAILURE. I REPLACED AND PAID FOR THE WATER PUMP. SECOND TIME A YEAR LATER I RETURNED TO HEAR THAT THE WATER PUMP FAILED AGAIN ONLY THIS TIME IT WAS THE CAM BEARING LADDER THAT FAILED WHICH IN TURN CAUSED THE WATER PUMP TO FAIL. BOTH TIMES I ASKED IF THE WATER PUMP IS R... Read more
AUDI A4 ALLROAD (2013) - STEERING Jun 19, 2018
Incident date: Jun 19, 2018
KNOWN TSB BY AUDI FOR PROBLEMS WITH THE STEERING SHAFT. TURNING BECOMES DIFFICULT AND HAPPENS RANDOMLY. SEEMS TO BE AN ELECTRICAL ISSUE. HAPPENS WHEN BOTH STATIONARY AND IN MOTION. I FEAR THAT IF THIS HAPPENS AT A HIGH RATE OF SPEED THAT I COULD CRASH.
AUDI Q5 (2016) - ELECTRICAL SYSTEM Jun 19, 2018
Incident date: Jun 19, 2018
I RECEIVED A LETTER FROM AUDI USA TODAY STATING THAT THERE IS A SAFETY ISSUE WITH THE "AFTER RUN COOLANT PUMP" FAILING AND POTENTIALLY CAUSING THE VEHICLE TO CATCH FIRE. AUDI SAYS THAT THERE ARE NO PARTS AVAILABLE TO FIX THIS PROBLEM YET, AND WILL NOT BE AVAILABLE UNTIL AT LEAST NOVEMBER. UNTIL THAT TIME AUDI SAYS TO PARK THE VEHICLE OUTSIDE AT NIGHT SO THAT IF IT DOES CATCH FIRE, IT IS LESS LIKE... Read more
AUDI Q5 (2016) - ENGINE Jun 19, 2018
Incident date: Jun 19, 2018
I RECEIVED A LETTER FROM AUDI USA TODAY STATING THAT THERE IS A SAFETY ISSUE WITH THE "AFTER RUN COOLANT PUMP" FAILING AND POTENTIALLY CAUSING THE VEHICLE TO CATCH FIRE. AUDI SAYS THAT THERE ARE NO PARTS AVAILABLE TO FIX THIS PROBLEM YET, AND WILL NOT BE AVAILABLE UNTIL AT LEAST NOVEMBER. UNTIL THAT TIME AUDI SAYS TO PARK THE VEHICLE OUTSIDE AT NIGHT SO THAT IF IT DOES CATCH FIRE, IT IS LESS LIKE... Read more
AUDI Q5 (2014) - ELECTRONIC STABILITY CONTROL (ESC) Jun 19, 2018
Incident date: Jun 18, 2018
AUDI Q5 DURING AFTERNOON HR'S DRIVING FROM WORK 30 MILES AND OUTSIDE TEMPERATURE 95F, INSIDE MAINTAINING TEMPERATURE AROUND 65F COOL RUNNING, AT LEFT TURN SIGNAL ABOUT TO TURN LEFT ENGINE STOOPED AND STEERING WHEEL LOCKED . IT'S STRUCK IN ROAD ABOUT 45 MIN AND WHEN TRIED TO START IT'S UNABLE TO START. LATER AFTER 45 MINUTES WHEN TRIED IT STARTED AND ABLE TO PULL TO PARKING LOT. ONCE I STOPPED AN... Read more
AUDI Q5 (2014) - ENGINE Jun 19, 2018
Incident date: Jun 18, 2018
AUDI Q5 DURING AFTERNOON HR'S DRIVING FROM WORK 30 MILES AND OUTSIDE TEMPERATURE 95F, INSIDE MAINTAINING TEMPERATURE AROUND 65F COOL RUNNING, AT LEFT TURN SIGNAL ABOUT TO TURN LEFT ENGINE STOOPED AND STEERING WHEEL LOCKED . IT'S STRUCK IN ROAD ABOUT 45 MIN AND WHEN TRIED TO START IT'S UNABLE TO START. LATER AFTER 45 MINUTES WHEN TRIED IT STARTED AND ABLE TO PULL TO PARKING LOT. ONCE I STOPPED AN... Read more
AUDI Q5 (2016) - ENGINE Jun 18, 2018
Incident date: Jun 18, 2018
TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI OF SAN DIEGO, 1-855-971-8198) WAS CALLED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPE... Read more
AUDI Q5 (2016) - ENGINE AND ENGINE COOLING Jun 18, 2018
Incident date: Jun 18, 2018
TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI OF SAN DIEGO, 1-855-971-8198) WAS CALLED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPE... Read more
AUDI A4 ALLROAD (2013) - SUSPENSION Jun 18, 2018
Incident date: Jun 15, 2018
REAR COIL OF SUSPENSION BROKE ON DRIVERS SIDE, 49800 MILES ON THE CAR. INDEPENDENT SHOP AND DEALER CLAIM IT IS COMMON AND I FIND IT WEIRD FOR A PART TO FAIL (IT SNAPPED) AT SUCH LOW MILEAGE. I WAS NOT AWARE OF ANY HARD HITS OR POT HOLES THAT I HAD HIT OUTSIDE OF NORMAL DRIVING. THE PART WAS A HAZARD AS IT WAS LOOSE BOUNCING INSIDE OF SUSPENSION AND MADE A NOISE. NO SENORS WENT OFF DUE TO THE FAILE... Read more
AUDI Q5 (2017) - ENGINE Jun 18, 2018
Incident date: May 16, 2018
TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI LAKELAND, 1215 GRIFFIN RD, LAKELAND, FL 33805, 863-284-0880) WAS CONTACTED AND CONFIRMED THA... Read more
AUDI Q5 (2017) - ENGINE AND ENGINE COOLING Jun 18, 2018
Incident date: May 16, 2018
TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI LAKELAND, 1215 GRIFFIN RD, LAKELAND, FL 33805, 863-284-0880) WAS CONTACTED AND CONFIRMED THA... Read more
AUDI A6 (2008) - AIR BAGS Jun 18, 2018
Incident date: Jun 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (INTERNATIONAL MERCEDES-BENZ MILWAUKEE, 2400 S 108TH ST, MILWAUKEE, WI 53227, (866) 455-8708) WAS CONT... Read more
AUDI Q7 (2014) - VISIBILITY/WIPER Jun 18, 2018
Incident date: Jun 18, 2018
PASSENGER SIDE WIPER FAILED WHILE DRIVING IN HEAVY RAIN. APPEARS MANY AUDI Q7 OWNERS EXPERIENCED THIS FAILURE. NOT SURE WHAT THE PROBLEM IS. WHEN WIPER FAILED, I HAD FAMILY IN MY CAR AND I LOST VISIBILTY ON THE HIGHWAY AND ALMOST CAUSED A SERIOUS ACCIDENT AND HARM TO MY FAMILY FOR A RECURRING ISSUE THAT NEEDS TO BE RESOLVED AS IT WILL HAPPEN AGAIN. THE WIPERS WERE ON AND THEN ALL OF A SUDDEN THE ... Read more
AUDI A4 ALLROAD (2013) - ELECTRICAL SYSTEM Jun 15, 2018
Incident date: Jun 15, 2018
I HAVE HAD AN EPC AND COOLANT SENSOR ISSUE FOR THE PAST MONTH, BUT IT TOOK AUDI 1 MONTH TO FINALLY INFORM ME OF THE RECALL NOTICE. THEY ISSUED THE RECALL MAY 15, 2018 BUT I RECEIVED THE LETTER JUNE 15, 2018. IN ADDITION, AUDI DOES NOT HAVE A SOLUTION TO REPAIR THE DAMAGED PARTS.
AUDI A4 ALLROAD (2013) - ENGINE Jun 15, 2018
Incident date: Jun 14, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 15 MPH, A WARNING INDICATOR ILLUMINATED FOR A COOLANT LEAK. THE VEHICLE WAS TAKEN TO THE DEALER (AUDI OF LYNBROOK, 855 SUNRISE HWY, LYNBROOK, NY 11563) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED REPLACEMENT. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAM... Read more
AUDI A4 ALLROAD (2013) - ENGINE AND ENGINE COOLING Jun 15, 2018
Incident date: Jun 14, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 15 MPH, A WARNING INDICATOR ILLUMINATED FOR A COOLANT LEAK. THE VEHICLE WAS TAKEN TO THE DEALER (AUDI OF LYNBROOK, 855 SUNRISE HWY, LYNBROOK, NY 11563) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED REPLACEMENT. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAM... Read more
AUDI ALLROAD (2014) - ENGINE Jun 15, 2018
Incident date: Jun 12, 2018
I RECEIVED A SAFETY RECALL 19N4 FROM AUDI OF AMERICA (AFTER RUN COOLANT PUMP). THE NOTICE INDICATES A REPAIR IS NOT YET AVAILABLE. I CALLED AUDI'S CUSTOMER SERVICE AND WAS TOLD NO SOLUTION IS AVAILABLE AND THERE'S NO TIMEFRAME FOR A REPAIR. IN ADDITION TO THE RISK OF FIRE, THE RECALL NOTICE RECOMMENDS PARKING MY VEHICLE OUTDOORS AS A PRECAUTION. *JS *JS
AUDI Q5 (2018) - SERVICE BRAKES Jun 15, 2018
Incident date: Jun 14, 2018
THE VEHICLE WAS STOPPED AND I WAS INTENDING TO TURN LEFT AT A SIGNAL LIGHT. WHEN THE SIGNAL CHANGED FOR ME TO PROCEED I ACCELERATED INTO MY LEFT TURN WHEN THE CAR SUDDENLY BRAKED ON ITS OWN AND PULLED ME BACK INTO THE SEAT. THE AUDI SENSE INDICATOR CAME ON BEING ACTIVATED AS IF IT SENSED I WAS ABOUT TO MAKE IMPACT WITH ANOTHER VEHICLE. HOWEVER, I WAS THE FIRST VEHICLE TURNING LEFT AND THERE WER... Read more
AUDI Q7 (2017) - ENGINE AND ENGINE COOLING:COOLING SYSTEM Jun 14, 2018
Incident date: Apr 23, 2018
TL* THE CONTACT OWNS A 2017 AUDI Q7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE & ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUDI CORAL SPRINGS, 5555 SR 7 CORAL SPRINGS, FLORIDA 33067) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS N... Read more
AUDI Q5 (2016) - ELECTRICAL SYSTEM Jun 14, 2018
Incident date: Jun 14, 2018
TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI GREENVILLE, 200 DUVALL DR., GREENVILLE, SC 29607, (864) 206-5285) WAS CONTACTED AND CONFIRME... Read more
AUDI Q5 (2016) - ENGINE AND ENGINE COOLING Jun 14, 2018
Incident date: Jun 14, 2018
TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI GREENVILLE, 200 DUVALL DR., GREENVILLE, SC 29607, (864) 206-5285) WAS CONTACTED AND CONFIRME... Read more
AUDI A3 (2007) - AIR BAGS Jun 14, 2018
Incident date: Jun 13, 2018
TAKATA RECALL. WAITING ON REPLACEMENT PARTS FOR A YEAR, AND AFTER RECEIVING 4 REMINDERS FROM AUDI USA. ELLIS AUDI IN ATLANTA ADVISED TO CALL AUDI USA, AUDI USA SAID PARTS ARE A LOCAL DEALER ISSUE, AND WAS SURPRISED DEALER TRANSFERRED MY CALL TO AUDI USA. DEALER SAID VEHICLE IS A CRITERIA 6 ON SCALE OF 1-11, WITH 1-3 BEING CRITICAL. BUT COULD NOT EXPLAIN MEANING OF THIS. SAID TAKATA IS THE PROBLEM... Read more
AUDI Q5 (2015) - ELECTRICAL SYSTEM Jun 14, 2018
Incident date: Oct 5, 2017
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V229000 (ENGINE AND ENGINE COOLING) AND 17V622000 (ELECTRICAL SYSTEM). THE CONTACT CALLED KANSAS CITY AUDI AT 816-941-9500 (LOCATED AT 10330 MADISON AVE, KANSAS CITY, MO 64114) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO ... Read more
AUDI Q5 (2015) - ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD Jun 14, 2018
Incident date: Oct 5, 2017
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V229000 (ENGINE AND ENGINE COOLING) AND 17V622000 (ELECTRICAL SYSTEM). THE CONTACT CALLED KANSAS CITY AUDI AT 816-941-9500 (LOCATED AT 10330 MADISON AVE, KANSAS CITY, MO 64114) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO ... Read more
AUDI Q5 (2015) - ENGINE AND ENGINE COOLING Jun 14, 2018
Incident date: Oct 5, 2017
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V229000 (ENGINE AND ENGINE COOLING) AND 17V622000 (ELECTRICAL SYSTEM). THE CONTACT CALLED KANSAS CITY AUDI AT 816-941-9500 (LOCATED AT 10330 MADISON AVE, KANSAS CITY, MO 64114) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO ... Read more
AUDI A5 (2015) - UNKNOWN OR OTHER Jun 14, 2018
Incident date: Jun 12, 2018
NHTSA RECALL # 18V229 - (AUDI RECALL 19N4) NO ACTION AVAILABLE AT THIS POINT NOR CLARIFICATION TO KEEP THE CAR OUTSIDE NOT IN GARAGE - IT'S A CONVERTIBLE, SO OUTSIDE STORAGE CAN DAMAGE TOP..
AUDI A4 (2007) - AIR BAGS Jun 14, 2018
Incident date: Mar 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUDI ALBANY, 4017, 723 NEW LOUDON ROAD, LATHAM, NEW YORK 12110) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER W... Read more
AUDI A6 (2014) - UNKNOWN OR OTHER Jun 14, 2018
Incident date: Jun 12, 2018
AFTER RUN COOLANT PUMP
Previous 1 2 3 4 5 ... 162 163 164 ... 327 328 Next