Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
Clear

Showing 16,369 complaints for AUDI

AUDI A6 (2012) - ENGINE Jul 23, 2018
Incident date: May 16, 2018
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V229000 (ENGINE AND ENGINE COOLING) AND 18V370000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BRAMAN BMW WEST PALM BEACH, 2901 OKEECHOBEE BOULEVARD, WEST PALM BEAC... Read more
AUDI A6 (2012) - ENGINE AND ENGINE COOLING Jul 23, 2018
Incident date: May 16, 2018
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V229000 (ENGINE AND ENGINE COOLING) AND 18V370000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BRAMAN BMW WEST PALM BEACH, 2901 OKEECHOBEE BOULEVARD, WEST PALM BEAC... Read more
AUDI A3 CABRIOLET (2015) - ELECTRICAL SYSTEM Jul 23, 2018
Incident date: Jul 20, 2018
WHILE THE RADIATOR WAS BEING REPLACED DUE TO CRACKS AND LEAKING AT 57,000 MILES, MY MECHANIC NOTICED THE WATER PUMP ASSEMBLY WAS MELTING. THE TOP OF THE ASSEMBLY WAS MELTING AWAY AND COULD CAUSE A FIRE HAZARD. I CONTACTED THE DEALER (MISSION VIEJO AUDI) WHO STATED THERE WAS NO RECALL ON THE VEHICLE AND SINCE IT WAS OUT OF WARRANTY, I WAS RESPONSIBLE FOR THE ISSUE. I SHOWED THE SERVICE TECHNICIA... Read more
AUDI S5 (2013) - POWER TRAIN Jul 21, 2018
Incident date: Jun 19, 2018
I WAS DRIVING ON THE FREEWAY ALL OF THE SUDDEN I LOST POWER AND FELT JERKY MOVEMENTS I HAD TO PULL OVER. OBVIOUSLY I HAD CHECK ENGINE LIGHT COME AND GEARBOX MALFUNCTION MESSAGE. THE PROBLEM TURNS OUT TO BE A MECHATRONIC ISSUE WITH MY VEHICLE THERE'S A TECHNICAL SERVICE BULLETIN ON IT TSB NUMBER IS 10054213-2278. ALTHOUGH I TRIED TO OPEN A CASE WITH AUDI USA. MY CASE GOT DENIED BECAUSE THEY STATE... Read more
AUDI A6 (2006) - AIR BAGS Jul 21, 2018
Incident date: Jun 30, 2016
TAKATA RECALL - I HAVE BEEN RECEIVING NOTICES IN THE MAIL REGARDING AN IMPORTANT SAFETY RECALL 69R7 - PASSENGER FRONTAL AIRBAG FOR 2 YEARS OR MORE. EACH TIME I HAVE TAKEN MY CAR FOR SERVICE IN THE PAST SEVERAL YEARS TO BYERS AUDI ON HAMILTON ROAD IN COLUMBUS, OH, I HAVE ASKED THEM TO REPLACE THE AIRBAG AND EACH TIME I AM TOLD THAT THEY DO NOT HAVE THE AIRBAGS AND WILL LET ME KNOW AS SOON AS THEY ... Read more
AUDI A3 (2012) - AIR BAGS Jul 20, 2018
Incident date: Nov 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI CHANDLER, 7460 W ORCHID LN, CHANDLER, AZ 85226, (480) 941-0000) WAS CONTACTED AND CONFIRMED TH... Read more
AUDI A4 ALLROAD (2014) - ENGINE Jul 19, 2018
Incident date: Jul 18, 2018
WHILE IN MOTION, COOLANT SYSTEM MALFUNCTION AND OVERHEATING. FOUL SMELL OVERCAME MY CAR AND I HAD TO PULLOVER IN THE SHOULDER TO WAIT FOR MY CAR TO COOL DOWN. RECALL 18V22900 FOR AUDI A4 2014 RECALL # 19N4/19N3. AUDI OWNING MILLS DEALERSHIP AND SERVICE IS CLAIMING THAT IS NOT THE PROBLEM AND ARE CHARGING ME, WHEN I WAS TOLD BY AUDI CUSTOMER SERVICE THAT I WOULD NOT BE CHARGED.
AUDI A6 (2017) - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Jul 19, 2018
Incident date: Jul 1, 2018
TL* THE CONTACT OWNS A 2017 AUDI A6. THE CONTACT WAS INFORMED BY AUDI OF STUART (3990 SE FEDERAL HWY, STUART, FL 34997) THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND THERE WAS NO ESTIMATED TIMEFRAME OF WHEN THEY WOULD ARRIVE. THE CONTACT WAS ALSO INFORMED THAT THE RECALL NOTICES HAD NOT BEEN MAILED TO THE VEHIC... Read more
AUDI A6 (2017) - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION Jul 19, 2018
Incident date: Jul 1, 2018
TL* THE CONTACT OWNS A 2017 AUDI A6. THE CONTACT WAS INFORMED BY AUDI OF STUART (3990 SE FEDERAL HWY, STUART, FL 34997) THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AND THERE WAS NO ESTIMATED TIMEFRAME OF WHEN THEY WOULD ARRIVE. THE CONTACT WAS ALSO INFORMED THAT THE RECALL NOTICES HAD NOT BEEN MAILED TO THE VEHIC... Read more
AUDI A5 (2014) - ENGINE Jul 19, 2018
Incident date: Jul 19, 2018
2014 AUDI A5. CONSUMER WRITES IN REGARDS TO AFTER RUN COOLANT PUMP SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. *JS
AUDI A4 (2007) - UNKNOWN OR OTHER Jul 19, 2018
Incident date: Jun 15, 2018
THE CAR GOES THRO HIGH OIL CONSUMPTION, AROUND ONE QT EVERY 400 MILES. THE CAR ALSO BURNS OIL EVERY TIME ACCELERATING ON A SMALL HILL- SMOKE COMES OUT FROM THE EXHAUST SYSTEM. CANNOT EXPEDITE OR DRIVE REGULARLY. IT SEEMS THAT IT NEEDS PISTON RINGS REPLACEMENT WHICH WAS DEFECTIVE IN THE BEGINNING BUT THE PREVIOUS OWNER DID NOT CARE ABOUT IT. THE CAR HAS 115.000 MILES.
AUDI A5 (2013) - ENGINE AND ENGINE COOLING Jul 19, 2018
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2013 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI SUGAR LAND, 10330 US-90 ALT, SUGAR LAND, TX 77478) WAS CONTACTED AND CONFIRMED THAT THE PART... Read more
AUDI Q5 (2013) - ENGINE Jul 19, 2018
Incident date: Jul 13, 2018
RECENTLY BOUGHT MY 2013 AUDI Q5 IN MAY OF 2017 AND SEVEN DAYS AGO I BEGAN TO HAVE AN ISSUE WITH MY VEHICLE ROUGHLY VIBRATING AND EXPERIENCING LOW ACCELERATION. I WAS BLOCKS AWAY FROM MY HOME, BUT HAVING IT BE RUSH HOUR AND DEALING WITH THE CURRENT ISSUES OF MY CAR SUDDENLY LOSING POWER I AM LUCKY TO HAVE MADE IT HOME. SINCE MY CAR WILL NO LONGER START AND NOT HAVING THE FUNDS TO HAVE IT TOWED TO... Read more
AUDI AUDI (9999) - ENGINE Jul 19, 2018
Incident date: Jul 19, 2018
AUDI A5. CONSUMER WRITES IN REGARDS TO OVERHEATED COOLANT PUMP SAFETY RECALL. *LD *JS
AUDI A4 (2007) - AIR BAGS Jul 18, 2018
Incident date: Jun 28, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI PEABODY, 252 ANDOVER ST, PEABODY, MA 01960, (978) 739-8888) WAS CONTACTED AND CONFIRMED THAT T... Read more
AUDI A4 (2007) - AIR BAGS Jul 18, 2018
Incident date: Feb 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER (DCH AUDI OXNARD, 1521 AUTO CENTER DR, OXNARD, CA 93036) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD... Read more
AUDI A5 (2012) - ENGINE Jul 18, 2018
Incident date: Jun 2, 2018
PLEASE SEE FOLLOWING DOCUMENTS REGARDING AN ISSUE WITH THIS CAR AND ITS ENGINE. I HAVE ALSO FILLED A COMPLAINT WITH THE FTC #978949978
AUDI A4 (2006) - AIR BAGS Jul 17, 2018
Incident date: Jun 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI OF WALLINGFORD, 800 S COLONY RD, WALLINGFORD, CT 06492, (203) 294-9000) WAS CONTACTED AND CONF... Read more
AUDI A6 (2009) - AIR BAGS Jul 17, 2018
Incident date: Jun 28, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI FAIRFIELD, 435 COMMERCE DR, FAIRFIELD, CT 06825) WAS CONTACTED AND CONFIRMED THAT THE PARTS WE... Read more
AUDI A6 (2016) - AIR BAGS Jul 17, 2018
Incident date: Jun 12, 2018
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI BAKERSFIELD, 6000 WIBLE RD, BAKERSFIELD, CALIFORNIA 93313) WAS MADE AWARE OF THE RECALL AND STATED THAT THE P... Read more
AUDI A6 (2016) - AIR BAGS Jul 17, 2018
Incident date: Jul 1, 2018
TAKATA RECALL THE AIRBAG OFF LIGHT GOES ON AND OFF AT TIMES ON THIS VEHICLE WHILE SOMEONE SITTING ON PASSENGER SEAT. AUDI DOES NOT HAVE AN ETA FOR REPLACEMENT PARTS AND NOT WILLING TO PROVIDE A LOANER VEHICLE. I AM AFRAID FOR THE SAFETY OF MY FAMILY AT THIS POINT AND THINK AUDI SHOULD TAKE BACK THIS LEASE OR PROVIDE US WITH A NEW VEHICLE THAT IS SAFE TO DRIVE UNTIL IT HAS BEEN REPAIRED.
AUDI A4 (2007) - AIR BAGS Jul 16, 2018
Incident date: Jun 28, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAY CATENA AUDI (3561 U.S. 9, FREEHOLD, NJ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR T... Read more
AUDI A4 (2007) - AIR BAGS Jul 16, 2018
Incident date: Apr 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MOHEGAN LAKE AUDI, 1791 E MAIN ST, MOHEGAN LAKE, NY 10547, (914) 528-8076) CONFIRMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED. TH... Read more
AUDI A6 (2007) - AIR BAGS Jul 15, 2018
Incident date: Feb 5, 2018
TAKATA RECALL. NUMEROUS CALLS HAVE BEEN PLACED TO AUDI USA WITH ONLY THE PROMISE OF HAVING THE DEALER CLOSEST TO ME CONTACT ME. THIS HAS NOT HAPPENED.
AUDI A6 (2007) - AIR BAGS Jul 15, 2018
Incident date: Feb 5, 2018
NUMEROUS CALLS HAVE BEEN MADE TO BOTH THE AUDI USA NUMBER AS WELLS TO AUDI HONOLULU @ 808-206-7404. THEY INSIST THAT THEY WILL NOT INSTALL THE REPLACEMENT AIRBAG UNLESS I PAY $820.00 EACH WAY TO SHIP MY VEHICLE TO HONOLULU TO HAVE SAID REPAIR MADE. I DID NOT HAVE ANYTHING TO DO WITH THE AIRBAG BEING DEFECTIVE IN MY AUDI AND DO NOT THINK ITS FAIR THAT TO FIX THIS PROBLEM, I HAVE T PAY $1,640.00 PL... Read more
AUDI A3 (2008) - AIR BAGS Jul 15, 2018
Incident date: Jul 15, 2018
TAKATA RECALL I AM STILL RECEIVING NOTICES BY MAIL BUT NOTHING HAS HAPPENED YET. I CONTACTED MY LOCAL AUDI DEALER AND THEY STILL DON'T HAVE THE PARTS TO REPLACE MY AIRBAG. HOW MUCH LONGER CAN WAIT WITHOUT PUTTING MY FAMILY'S LIFE IN DANGER. THANK YOU
AUDI A4 (2008) - AIR BAGS Jul 14, 2018
Incident date: Jul 1, 2018
TAKATA RECALL. IT HAS BEEN OVER A YEAR AND HALF SINCE MY FIRST RECALL AND REPAIR LETTER AND TAKATA/AUDI HAS STILL NOT FIXED THE ISSUE. HOW IS THIS NOT A MAJOR SAFETY ISSUE THAT HAS YET TO BE RESOLVED.
AUDI A4 AVANT (2012) - STEERING Jul 14, 2018
Incident date: May 2, 2018
SINCE PURCHASING MY CPO AUDI WITH EXTENDED MAINTENANCE PACKAGE & I HAVE IMMACULATE REPAIR RECORDS. IT'S GLARINGLY CLEAR NOW THAT THE DEALERSHIP AVOIDED DIAGNOSISING MY REPEATED COMPLAINTS ABOUT STEERING VIBRATION FEEDBACK. COUNTLESS DOLLARS SPENT ON ALIGNMENTS & RIM, TIRES CHANGES.MY STEERING HAS COMPLETELY DECAYED TO HAZARDOUS CONDITIONS AND NO AUDI SUPPORT ON RECALLING THIS ISSUE. FEELS LIKE A C... Read more
AUDI TT ROADSTER (2013) - SERVICE BRAKES Jul 14, 2018
Incident date: Jul 6, 2018
I WAS DRIVING ON I-64 EAST OF RICHMOND VA WHEN I FELT THE CAR SHUDDER AND THEN SUDDENLY THE CAR BEGAN GLIDING OVER THE LANE MARKERS TO THE RIGHT. I TRIED TO KEEP THEWHEELSSTRAIGHT AND SLOW DOWN GRADUALLY BUT THE REAR END SLOWLY KICKED OUT TO THE LEFT SIDE. BY THE TIME I KNEW IT I WAS DIRECTLY FACING THE RIGHT-SIDE GUARDRAIL AND MOMENTS LATER THE VEHICLE TAPPED THE GUARDRAIL JUST ENOUGH TO BUST THE... Read more
Crash
AUDI TT ROADSTER (2013) - POWER TRAIN Jul 14, 2018
Incident date: Jul 6, 2018
I WAS DRIVING ON I-64 EAST OF RICHMOND VA WHEN I FELT THE CAR SHUDDER AND THEN SUDDENLY THE CAR BEGAN GLIDING OVER THE LANE MARKERS TO THE RIGHT. I TRIED TO KEEP THEWHEELSSTRAIGHT AND SLOW DOWN GRADUALLY BUT THE REAR END SLOWLY KICKED OUT TO THE LEFT SIDE. BY THE TIME I KNEW IT I WAS DIRECTLY FACING THE RIGHT-SIDE GUARDRAIL AND MOMENTS LATER THE VEHICLE TAPPED THE GUARDRAIL JUST ENOUGH TO BUST THE... Read more
Crash
AUDI TT ROADSTER (2013) - UNKNOWN OR OTHER Jul 14, 2018
Incident date: Jul 6, 2018
I WAS DRIVING ON I-64 EAST OF RICHMOND VA WHEN I FELT THE CAR SHUDDER AND THEN SUDDENLY THE CAR BEGAN GLIDING OVER THE LANE MARKERS TO THE RIGHT. I TRIED TO KEEP THEWHEELSSTRAIGHT AND SLOW DOWN GRADUALLY BUT THE REAR END SLOWLY KICKED OUT TO THE LEFT SIDE. BY THE TIME I KNEW IT I WAS DIRECTLY FACING THE RIGHT-SIDE GUARDRAIL AND MOMENTS LATER THE VEHICLE TAPPED THE GUARDRAIL JUST ENOUGH TO BUST THE... Read more
Crash
AUDI S5 CABRIOLET (2011) - AIR BAGS Jul 13, 2018
Incident date: Jul 13, 2018
TAKATA RECALL NOTICE WAS ISSUED BY AUDI OVER 24 MONTHS AGO. AUTHORIZED DEALERS CANNOT SOURCE PARTS TO COMPLETE REPAIR JEOPARDIZING SAFETY OF OUR DRIVERS. DEALERS ARE NOT ABLE TO SCHEDULE OR EVEN FORECAST WHEN PARTS WILL BECOME AVAILABLE. GIVEN THE LENGTH OF ELAPSED TIME AND POTENTIAL DANGER PRESENTED, THIS SITUATION IS UNACCEPTABLE.
AUDI A4 (2008) - AIR BAGS Jul 13, 2018
Incident date: Jul 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (HOFFMAN AUDI OF NEW LONDON, 490 BROAD ST, NEW LONDON, CT 06320, (860) 447-5000) CONFIRMED THAT THE PART WAS UNAVAILABLE AND PROVIDED AN INTERIM REPAIR... Read more
AUDI A4 (2008) - AIR BAGS Jul 13, 2018
Incident date: Jun 28, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (HARMONY MOTORS, 621 BREVARD RD, ASHEVILLE, NC 28806, (828) 232-4000) CONFIRMED THAT THE PART WAS UNAVAILABLE AND WAS UNABLE TO VERIFY WHEN IT WOULD BE... Read more
AUDI Q5 (2014) - ENGINE Jul 13, 2018
Incident date: Jul 4, 2018
"FUEL PUMP" WHILE DRIVING HOME AFTER A ROAD TRIP ON THE HIGHWAY (IN THE LEFT FAST LANE) MY CAR SUDDENLY LOST POWER AND WOULD NOT ACCELERATE WHEN PRESSING ON THE ACCELERATOR. THE "ECP" WARNING LIGHT CAME ON AND I HAD TO EASE THE CAR TO A STOP ON THE LEFT SHOULDER. AFTER ABOUT 5+ MINUTES, I WAS ABLE TO START THE CAR AGAIN AND MOVE IT OVER TO THE RIGHT-HAND LANE WHEN THE CAR STUTTERED AND SHUT OFF AG... Read more
AUDI Q5 (2014) - FUEL/PROPULSION SYSTEM Jul 13, 2018
Incident date: Jul 4, 2018
"FUEL PUMP" WHILE DRIVING HOME AFTER A ROAD TRIP ON THE HIGHWAY (IN THE LEFT FAST LANE) MY CAR SUDDENLY LOST POWER AND WOULD NOT ACCELERATE WHEN PRESSING ON THE ACCELERATOR. THE "ECP" WARNING LIGHT CAME ON AND I HAD TO EASE THE CAR TO A STOP ON THE LEFT SHOULDER. AFTER ABOUT 5+ MINUTES, I WAS ABLE TO START THE CAR AGAIN AND MOVE IT OVER TO THE RIGHT-HAND LANE WHEN THE CAR STUTTERED AND SHUT OFF AG... Read more
AUDI A4 ALLROAD (2016) - ENGINE AND ENGINE COOLING Jul 13, 2018
Incident date: Jun 29, 2018
TL* THE CONTACT OWNS A 2016 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CALL A DEALER TO SEE IF THE PARTS WERE AVAILABLE; HOWEVER, THE CONTACT MENTIONED THAT THE R... Read more
AUDI A4 (2008) - AIR BAGS Jul 13, 2018
Incident date: Jul 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (AUDI DES MOINES, 5190 MERLE HAY RD, JOHNSTON, IA ... Read more
AUDI S4 (2006) - AIR BAGS Jul 13, 2018
Incident date: Jul 13, 2018
TAKATA RECALL RECALL ISSUED JUNE '18, LOCAL DEALERSHIP SAYS THEY STILL DON'T HAVE PARTS TO COMPLETE RECALL WORK.
AUDI A4 (2007) - AIR BAGS Jul 13, 2018
Incident date: Jun 28, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI ROCHESTER, 3955 W HENRIETTA RD, ROCHESTER, NY 14623) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AUDI S4 (2007) - AIR BAGS Jul 13, 2018
Incident date: Jul 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI S4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI OF ROANOKE, 2006 PETERS CREEK RD, ROANOKE, VA 24017, 540-562-0099) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONT... Read more
AUDI A4 (2008) - AIR BAGS Jul 13, 2018
Incident date: Jun 28, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI PEABODY, 252 ANDOVER ST, PEABODY, MA 01960) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISC... Read more
AUDI A3 (2010) - AIR BAGS Jul 13, 2018
Incident date: Jun 8, 2018
ON JUNE 8 2018 THE CAR WAS IN MOTION IN THE CITY OF ATLANTA DRIVING STRAIGHT WHEN ANOTHER CAR TURN IMPROPERLY CAUSING ACCIDENT. THIS CAUSE THE CAR TO GET INVOLVED IN A CAR ACCIDENT FRONT END. THE DRIVER CHEST HIT THE STEERING. WHICH FROM THE THAT CAUSE THE IMPACT OF THE AIR BAG TO IMPROPERLY INFLATE BUT DEFLATED CAUSE BURNS TO RIGHT ARM. THE IMPACT ALSO CAUSE DRIVER AND PASSENGER SEAT TO OPEN. FRO... Read more
Crash 1 injured
AUDI A3 (2010) - STRUCTURE:BODY Jul 13, 2018
Incident date: Jun 8, 2018
ON JUNE 8 2018 THE CAR WAS IN MOTION IN THE CITY OF ATLANTA DRIVING STRAIGHT WHEN ANOTHER CAR TURN IMPROPERLY CAUSING ACCIDENT. THIS CAUSE THE CAR TO GET INVOLVED IN A CAR ACCIDENT FRONT END. THE DRIVER CHEST HIT THE STEERING. WHICH FROM THE THAT CAUSE THE IMPACT OF THE AIR BAG TO IMPROPERLY INFLATE BUT DEFLATED CAUSE BURNS TO RIGHT ARM. THE IMPACT ALSO CAUSE DRIVER AND PASSENGER SEAT TO OPEN. FRO... Read more
Crash 1 injured
AUDI A3 (2010) - SEATS Jul 13, 2018
Incident date: Jun 8, 2018
ON JUNE 8 2018 THE CAR WAS IN MOTION IN THE CITY OF ATLANTA DRIVING STRAIGHT WHEN ANOTHER CAR TURN IMPROPERLY CAUSING ACCIDENT. THIS CAUSE THE CAR TO GET INVOLVED IN A CAR ACCIDENT FRONT END. THE DRIVER CHEST HIT THE STEERING. WHICH FROM THE THAT CAUSE THE IMPACT OF THE AIR BAG TO IMPROPERLY INFLATE BUT DEFLATED CAUSE BURNS TO RIGHT ARM. THE IMPACT ALSO CAUSE DRIVER AND PASSENGER SEAT TO OPEN. FRO... Read more
Crash 1 injured
AUDI A4 (2009) - AIR BAGS Jul 13, 2018
Incident date: Feb 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V427000 (AIR BAGS), 18V082000 (AIR BAGS), AND 16V079000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCE... Read more
AUDI Q7 (2011) - UNKNOWN OR OTHER Jul 12, 2018
Incident date: Jul 11, 2018
POSSIBLE IGNITION SWITCH ISSUE: I WAS DRIVING ON THE HIGHWAY AT AROUND 70 MPH WHEN THERE WAS CLICK SOUND ACCOMPANIED BY LOSS OF POWER, BRAKES DIDN'T FUNCTION PROPERLY, STEERING WHEEL BECAME INCREASING HARD TO MANEUVER. I WAS ABLE TO BRING TO A STOP BY THE SHOULDER. I NOTICED THAT THE IGNITION SWITCH HAD GOT TURNED OFF. I TURNED THE IGNITION AND THE CAR STARTING WORKING AGAIN. VERY SCARY!
AUDI A6 (2011) - AIR BAGS Jul 12, 2018
Incident date: Jul 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI TACOMA (1701 ALEXANDER AVE E, FIFE, WA 98424, (253) 475-3832) WAS CONTACTED AND CONFIRMED THAT THE PART WAS ... Read more
AUDI A4 (2008) - AIR BAGS Jul 12, 2018
Incident date: Nov 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI OF DANBURY AT (203) 744-5202 (LOCATED AT 25 SUGAR HOLLOW RD, DANBURY, CT 06810) AN... Read more
AUDI A4 (2008) - AIR BAGS Jul 12, 2018
Incident date: Jul 12, 2018
TAKATA RECALL - I HAVE BEEN TRYING TO GET MY PASSENGER AIRBAG REPLACED SINCE THE RECALL WAS ISSUED. I HAVE BEEN CALLING MY LOCAL AUDI DEALERSHIP IN CHANTILLY, VA EVERY MONTH OR SO TO CHECK IF THE PART IS AVAILABLE, ALWAYS GET THE SAME ANSWER "SOMEONE WILL CALL YOU BACK" (THEY NEVER DO). I UNDERSTAND THAT TAKATA WENT OUT OF BUSINESS BUT THIS IS A SAFETY ISSUE AND NEEDS TO BE RESOLVED BY ANOTHER MAN... Read more
Previous 1 2 3 4 5 ... 160 161 162 ... 327 328 Next