Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
AUDI
A4 ALLROAD
(2015) - STRUCTURE:BODY
Aug 23, 2018
Incident date: Jul 13, 2018
TAKATA RECALL OR NHTSA CAMPAIGN ID 14V66700 I WAS IN AN ACCIDENT JULY 13 2018. MY CAR'S AIRBAGS DID NOT DEPLOY, 3 OTHER CARS INVOLVED IN THE ACCIDENT AIRBAGS DID DEPLOY. FIREMAN AT THE SCENE TOLD ME "THERE IS A RECALL ON YOUR CAR, DID YOU KNOW?" MY MARKET VALUATION REPORT AS MY CAR WAS TOTALED, STATES THERE IS A RECALL ON THIS CAR. IT STATES DUE TO AN IMPROPER ALGORITHM IN THE AIRBAG CONTROL M... Read more
Crash
3 injured
AUDI
A4 ALLROAD
(2015) - WHEELS
Aug 23, 2018
Incident date: Jul 13, 2018
TAKATA RECALL OR NHTSA CAMPAIGN ID 14V66700 I WAS IN AN ACCIDENT JULY 13 2018. MY CAR'S AIRBAGS DID NOT DEPLOY, 3 OTHER CARS INVOLVED IN THE ACCIDENT AIRBAGS DID DEPLOY. FIREMAN AT THE SCENE TOLD ME "THERE IS A RECALL ON YOUR CAR, DID YOU KNOW?" MY MARKET VALUATION REPORT AS MY CAR WAS TOTALED, STATES THERE IS A RECALL ON THIS CAR. IT STATES DUE TO AN IMPROPER ALGORITHM IN THE AIRBAG CONTROL M... Read more
Crash
3 injured
Incident date: May 16, 2018
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER SENT THE INTERIM NOTICE MONTHS AGO, BUT HAD NOT SENT THE SECOND NOTICE, VERIFYING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER INFORME... Read more
Incident date: Jul 30, 2018
TL* THE CONTACT OWNS A 2017 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE ATTEMPTING TO TRADE THE VEHICLE, THE CONTACT WAS INFORMED BY AUDI FINANCIAL THAT THERE WAS A STOP SALE ON THE VEH... Read more
Incident date: Aug 20, 2018
I AM CURRENTLY THE OWNER OF A 2013 AUDI A6. I HAVE RUN INTO SOME SIGNIFICANT DIFFICULTIES TRYING TO SELL MY CAR BECAUSE OF TWO RECALLS, RECALL 74D5 (PASSENGER OCCUPANT DETECTION SYSTEM) AND RECALL 19N4 (OVERHEATING ELECTRIC COOLANT PUMP) THAT HAVE BEEN ISSUED FOR MY CAR. WHEN I HAVE HAD THE CAR APPRAISED AT MY LOCAL AUDI DEALERSHIP AND AT TWO PROMINENT USED CAR DEALERSHIPS, ALL OF THE ESTIMATES ... Read more
AUDI
A4 ALLROAD
(2013) - ENGINE
Aug 21, 2018
Incident date: Jun 16, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPE... Read more
Incident date: Aug 21, 2018
DRIVING IN TRAFFIC AND CAR LOST POWER. TRIED TO RESTART BUT NOT SUCCESSFUL. DASHBOARD FLASHED MESSAGE "GEARBOX MALFUNCTION: YOU MAY CONTINUE TO DRIVE". THE CAR WOULD NOT START. AFTER SITTING FOR TWO HOURS, THE CAR STARTED AND I WAS ABLE TO DRIVE HOME.
Incident date: Jun 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI NORTH MIAMI (1995 NE 142ND ST, NORTH MIAMI, FL 33181, (305) 952-5900) WAS CONTACTED AND CONFIRMED THAT THE P... Read more
Incident date: Oct 17, 2017
TAMARA RECALL MY CAR WOULDNT START KEEP GETTING STEER WHEEL HARD TO DRIVE SHIFTS TO GEAR GET STUCK
Incident date: Oct 17, 2017
TAMARA RECALL MY CAR WOULDNT START KEEP GETTING STEER WHEEL HARD TO DRIVE SHIFTS TO GEAR GET STUCK
Incident date: Oct 17, 2017
TAMARA RECALL MY CAR WOULDNT START KEEP GETTING STEER WHEEL HARD TO DRIVE SHIFTS TO GEAR GET STUCK
Incident date: Aug 18, 2018
AFTER 10 YEARS OF USE, TURNING LEFT THE RUBBER WHEEL BEARING ON THE DRIVER SIDE MAKES A POP NOISE. NOT FROM DRIVING ERRADIC BUT FROM TYPICAL WEAR AND TEAR. ALSO, THERE IS AN MPH CHECK ENGINE LIGHT THAT COMES ON BUT WHEN PLUGGED UP TO A CODE READER, NO PROBLEMS ARE FOUND. CARS WONT PASS SMOG WITH CHECK ENGINE LIGHTS ON, SO THIS IS A MAJOR CONCERN. IF THERE ARE NO MECHANICAL ISSUES WHY WOULD THE CH... Read more
Incident date: Aug 18, 2018
AFTER 10 YEARS OF USE, TURNING LEFT THE RUBBER WHEEL BEARING ON THE DRIVER SIDE MAKES A POP NOISE. NOT FROM DRIVING ERRADIC BUT FROM TYPICAL WEAR AND TEAR. ALSO, THERE IS AN MPH CHECK ENGINE LIGHT THAT COMES ON BUT WHEN PLUGGED UP TO A CODE READER, NO PROBLEMS ARE FOUND. CARS WONT PASS SMOG WITH CHECK ENGINE LIGHTS ON, SO THIS IS A MAJOR CONCERN. IF THERE ARE NO MECHANICAL ISSUES WHY WOULD THE CH... Read more
Incident date: Aug 18, 2018
AFTER 10 YEARS OF USE, TURNING LEFT THE RUBBER WHEEL BEARING ON THE DRIVER SIDE MAKES A POP NOISE. NOT FROM DRIVING ERRADIC BUT FROM TYPICAL WEAR AND TEAR. ALSO, THERE IS AN MPH CHECK ENGINE LIGHT THAT COMES ON BUT WHEN PLUGGED UP TO A CODE READER, NO PROBLEMS ARE FOUND. CARS WONT PASS SMOG WITH CHECK ENGINE LIGHTS ON, SO THIS IS A MAJOR CONCERN. IF THERE ARE NO MECHANICAL ISSUES WHY WOULD THE CH... Read more
AUDI
A4 ALLROAD
(2014) - ENGINE
Aug 18, 2018
Incident date: Jul 1, 2017
THE WATER/COOLANT PUMP HAS FAILED 3 TIMES IN THE PAST 12 MONTHS LEAVING THE VEHICLE DISABLED ON THE SIDE OF THE ROAD AFTER OVERHEATING. EACH TIME, IT IS THE SAME ISSUE WHERE THE WAY THIS PUMP WAS CAST HAS AN INTERNAL FAILURE THAT CAUSES THE CONNECTION PORT TO RADIATOR TUBING TO PULL APART AND THE GASKET OVERHEATS AND FAILS. AUDI CERTIFIED DEALER SERVICE HAVE TOLD ME IT IS AN ENGINEERING FLAW WHICH... Read more
Incident date: Aug 6, 2018
PASSENGER OCCUPANT DETECTION SYSTEM (PODS) RECALL. MY VEHICLE'S PASSENGER OCCUPANT DETECTION SYSTEM IS CURRENTLY MALFUNCTIONING AND DOES NOT RECOGNIZE THE PRESENCE OF A PASSENGER 100% OF THE TIME DURING ALL OPERATIONS STATIONARY AND IN MOTION. THE PASSENGER AIRBAG OFF LIGHT REMAINS LIT 100% OF THE TIME, EVEN WHEN A PASSENGER IS SITTING IN THE SEAT DURING ALL OPERATIONS. I RECEIVED A RECALL LETT... Read more
Incident date: Aug 6, 2018
PASSENGER OCCUPANT DETECTION SYSTEM (PODS) RECALL. MY VEHICLE'S PASSENGER OCCUPANT DETECTION SYSTEM IS CURRENTLY MALFUNCTIONING AND DOES NOT RECOGNIZE THE PRESENCE OF A PASSENGER 100% OF THE TIME DURING ALL OPERATIONS STATIONARY AND IN MOTION. THE PASSENGER AIRBAG OFF LIGHT REMAINS LIT 100% OF THE TIME, EVEN WHEN A PASSENGER IS SITTING IN THE SEAT DURING ALL OPERATIONS. I RECEIVED A RECALL LETT... Read more
Incident date: Aug 2, 2018
CAR STALLED WHEN DRIVING ON HIGHWAY! WOULD NOT RESTART. BROKEN CAM CHAIN!!!!! VERY EXPENSIVE REPAIR AT THIS POINT!!!!!
Incident date: Aug 2, 2018
CAR STALLED WHEN DRIVING ON HIGHWAY! WOULD NOT RESTART. BROKEN CAM CHAIN!!!!! VERY EXPENSIVE REPAIR AT THIS POINT!!!!!
Incident date: Aug 2, 2018
CAR STALLED WHEN DRIVING ON HIGHWAY! WOULD NOT RESTART. BROKEN CAM CHAIN!!!!! VERY EXPENSIVE REPAIR AT THIS POINT!!!!!
Incident date: Aug 2, 2018
ANOTHER DEFECTIVE PCV VALVE WHICH HAS RESULTED IN MORE REPAIRS
Incident date: Aug 2, 2018
DEFECTIVE CAM TIMING CHAIN TENSIONER RESULTING IN BROKEN CHAIN, MISSING TIME AND BENT VALVES! VERY PRICEY REPAIR.
Incident date: Aug 2, 2018
DEFECTIVE CAM TIMING CHAIN TENSIONER RESULTING IN BROKEN CHAIN, MISSING TIME AND BENT VALVES! VERY PRICEY REPAIR.
Incident date: Aug 17, 2018
TL* THE CONTACT OWNS A 2014 AUDI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI ROCHESTER, 3955 W HENRIETTA RD, ROCHESTER, NY 14623, 585-334-1600) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT ... Read more
Incident date: Nov 1, 2017
TOP VIEW CAMERA CHANGING TO GRAPHIC MODE ON ITS OWN. (1) THIS IS A SAFETY-RELATED DEFECT DUE TO THE DISTRACTING NATURE OF THE UNPREDICTABILITY OF THE STATE OF THE BACKUP CAMERA, THE COGNITIVELY COMPLEX AND DISTRACTING STEPS NEEDED TO CHANGE TO CAMERA VIEW WHILE BACKING UP, AND THE SAFETY ISSUE CAUSED BY NOT HAVING THE CAMERAS WORK PROPERLY; (2) THIS AFFECTS NEARLY EVERY AUDI WITH THIS OPTION SOLD ... Read more
Incident date: Jun 1, 2018
I'M EXTREMELY FRUSTRATED AND DISAPPOINTED IN OUR CHECK AND BALANCES WITH AUDI AND THESE SAFETY RECALLS. I OWN A 2015 AUDI A6, BACK IN JUNE I FOUND THAT THERE ARE TWO SAFETY RECALLS WITH THE FRONT AIRBAGS THAT HAVE KILLED 20 AND INJURED OVER 100 PEOPLE. I'VE DONE A LOT OF RESEARCH. THE AIRBAGS ARE MORE LIKELY TO EXPLODE IN HOT STATES AND I'M LOCATED IN SOCAL, PARTICULARLY THE VALLEY, WHICH IS THE H... Read more
Incident date: Jun 1, 2018
I'M EXTREMELY FRUSTRATED AND DISAPPOINTED IN OUR CHECK AND BALANCES WITH AUDI AND THESE SAFETY RECALLS. I OWN A 2015 AUDI A6, BACK IN JUNE I FOUND THAT THERE ARE TWO SAFETY RECALLS WITH THE FRONT AIRBAGS THAT HAVE KILLED 20 AND INJURED OVER 100 PEOPLE. I'VE DONE A LOT OF RESEARCH. THE AIRBAGS ARE MORE LIKELY TO EXPLODE IN HOT STATES AND I'M LOCATED IN SOCAL, PARTICULARLY THE VALLEY, WHICH IS THE H... Read more
AUDI
A4 ALLROAD
(2014) - ENGINE
Aug 14, 2018
Incident date: Jun 1, 2018
2014 AUDI A4. CONSUMER WRITES IN REGARDS TO AFTER RUN COOLANT PUMP. *LD *JS THE CONSUMER STATED THE LACK OF AVAILABILITY OF THE REPLACEMENT COOLANT PUMP WAS UNACCEPTABLE. *JS
Incident date: Nov 11, 2017
MY S5 SPORTBACK'S TOP VIEW CAMERA DOES NOT WORK AS DESIGNED. IT REVERTS BACK TO "GRAPHIC" MODE EVERY TIME I START THE CAR. "GRAPHIC" MODE IS SIMPLY A BLACK SCREEN WITH A CARTOON CAR IN THE MIDDLE, AS OPPOSED TO THE ACTUAL "CAMERA" MODE THAT SHOWS YOU WHAT SURROUNDS YOUR VEHICLE. THIS IS A SAFETY-RELATED DEFECT DUE TO THE DISTRACTING NATURE OF THE UNPREDICTABILITY OF THE STATE OF THE BACKUP CAME... Read more
Incident date: Jun 15, 2018
TL* THE CONTACT OWNS A 2013 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT A SECOND NOTIC... Read more
Incident date: Aug 7, 2018
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED ... Read more
Incident date: Aug 7, 2018
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED ... Read more
Incident date: Aug 7, 2018
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED ... Read more
Incident date: Dec 27, 2017
BACKUP CAMERA DEFAULTS TO A BLACK GRAPHIC VIEW IN STEAD OF CAMERA. ALMOST IN MULTIPLE ACCIDENTS AS I HAD TO SWITCH TO CAMERA AFTER EVERY START WHILE BACKING UP IN PARKING LOTS.
Incident date: Aug 12, 2018
MY CAR HAS A "TOP VIEW" REAR CAMERA SYSTEM TO AID IN REVERSING. THIS SYSTEM FAILS AND IS IN AN UNPREDICTABLE STATE ON THE SCREEN EVERY TIME I REVERSE, NOT SHOWING THE VIEW AROUND MY CAR. THIS IS DISTRACTING, AND LEADS TO PROBLEMS IN TRYING TO SWITCH MY TOP-VIEW CAMERA ON (IT REQUIRES A COMPLEX SERIES OF 8 BUTTON PRESSES WHILE IN REVERSE!) WHILE BACKING UP. I HAVE NEARLY HIT OBJECTS AND PEDESTRIANS... Read more
Incident date: Aug 12, 2018
MY CAR HAS A "TOP VIEW" REAR CAMERA SYSTEM TO AID IN REVERSING. THIS SYSTEM FAILS AND IS IN AN UNPREDICTABLE STATE ON THE SCREEN EVERY TIME I REVERSE, NOT SHOWING THE VIEW AROUND MY CAR. THIS IS DISTRACTING, AND LEADS TO PROBLEMS IN TRYING TO SWITCH MY TOP-VIEW CAMERA ON (IT REQUIRES A COMPLEX SERIES OF 8 BUTTON PRESSES WHILE IN REVERSE!) WHILE BACKING UP. I HAVE NEARLY HIT OBJECTS AND PEDESTRIANS... Read more
Incident date: Apr 20, 2018
AUDI'S MMI HAS A PARKING AID WHICH INCLUDES A 360 DEGREE TOP VIEW MODE. TOP VIEW MODE REVERTS TO "GRAPHIC VIEW" WITH EACH RESTART OF THE VEHICLE. TOP VIEW MODE SHOULD KEEP THE USER'S LAST SETTING WHICH IN MY CASE IS "CAMERA VIEW." CAMERA VIEW IS SAFER BECAUSE THE DRIVER CAN ACTUALLY SEE IF THERE ARE ANY OBSTACLES RIGHT UP AGAINST THE CAR (E.G. CHILDREN) WHICH SENSORS COULD MISS. TO SWITCH TO CAMER... Read more
Incident date: Aug 1, 2018
WHEN GOING INTO REVERSE. THE REAR VIEW CAMERA MODE WILL NOT STAY WITH THE "CARMERA VIEW" BUT INSTEAD, REVERTS BACK TO THE "GRAPHIV VIEW". EXTREMELY ANNOYING.
AUDI
S5 CABRIOLET
(2013) - STEERING
Aug 10, 2018
Incident date: Jul 31, 2018
I WAS DRIVING THE CAR DOWN A SIDE ROAD AND ALL OF A SUDDEN THE WHEEL LOCKED UP AND THE CAR HAD A MESSAGE 'POWER STEERING MALFUNCTION. DO NOT DRIVE VEHICLE'. LUCKILY FOR ME, I WAS NOT GOING VERY FAST OR ON A BUSY ROAD, AND COULD STOP THE CAR SAFELY. THE WHEEL WAS EFFECTIVELY USELESS AND I COULD NOT MANEUVER THE VEHICLE AT ALL. I HAD THE CAR TOWED TO AUDI AND BECAUSE THERE IS NO 'KNOWN' ISSUE WITH T... Read more
Incident date: Aug 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI PALO ALTO (1730 EMBARCADERO RD, PALO ALTO, CA 94303, (650) 461-4674) WAS CONTACTED AND CONFIRMED THAT THE ... Read more
Incident date: Aug 10, 2018
TAKATA RECALL: I AM STILL WAITING FOR THE SECOND REPAIR TO BE MADE ON MY VEHICLE REGARDING THIS RECALL. I TRULY DON'T FEEL SAFE DRIVING MY CAR KNOWING THERE IS A POSSIBILITY OF THE AIRBAG EXPLODING HARMFUL OBJECTS INTO MY FACE IN THE CASE OF AN ACCIDENT. I AM REPEATEDLY BEING TOLD THE MANUFACTURER HAS NOT PRODUCED THE PARTS FOR MY LOCAL AUDI DEALERSHIP TO FINISH THE REPAIR WORK. I'M WONDERING WHAT... Read more
Incident date: Aug 10, 2018
TAKATA RECALL: I AM STILL WAITING FOR THE SECOND REPAIR TO BE MADE ON MY VEHICLE REGARDING THIS RECALL. I TRULY DON'T FEEL SAFE DRIVING MY CAR KNOWING THERE IS A POSSIBILITY OF THE AIRBAG EXPLODING HARMFUL OBJECTS INTO MY FACE IN THE CASE OF AN ACCIDENT. I AM REPEATEDLY BEING TOLD THE MANUFACTURER HAS NOT PRODUCED THE PARTS FOR MY LOCAL AUDI DEALERSHIP TO FINISH THE REPAIR WORK. I'M WONDERING WHAT... Read more
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2012 AUDI A6. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY REDUCED SPEED TO APPROXIMATELY 15 MPH AND AN UNKNOWN MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AUDI NORTH ATLANTA (11505 ALPHARETTA HWY, ROSWELL, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDERS FAILED. THE VEHICLE WAS REPAIRED. THE VEHICLE LATER EXPERIENCED FREQUENT FAILURES TO START AND WAS TA... Read more
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2012 AUDI A6. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY REDUCED SPEED TO APPROXIMATELY 15 MPH AND AN UNKNOWN MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AUDI NORTH ATLANTA (11505 ALPHARETTA HWY, ROSWELL, GA) WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDERS FAILED. THE VEHICLE WAS REPAIRED. THE VEHICLE LATER EXPERIENCED FREQUENT FAILURES TO START AND WAS TA... Read more
Incident date: Jul 10, 2018
WHILE DRIVING MY 2012 AUDI A7 ON THE HIGHWAY, RECEIVED NUMEROUS ERROR MESSAGES WITHOUT WARNING ON THE DASHBOARD. THE CAR BEGAN TO LURCH, STALL, AND DRIVE ERRATICALLY WITH LIMITED DRIVING AND BRAKING CONTROL. SITUATION WAS VERY UNSAFE AND POTENTIALLY LIFE THREATENING. AUDI DEALERSHIP STATED THAT A COOLANT MIGRATION DEFECT OCCURRED. THE COOLANT PUMP VALVE FAILED INTERNALLY AND LEAKED COOLANT ONTO TH... Read more
Incident date: Jul 10, 2018
WHILE DRIVING MY 2012 AUDI A7 ON THE HIGHWAY, RECEIVED NUMEROUS ERROR MESSAGES WITHOUT WARNING ON THE DASHBOARD. THE CAR BEGAN TO LURCH, STALL, AND DRIVE ERRATICALLY WITH LIMITED DRIVING AND BRAKING CONTROL. SITUATION WAS VERY UNSAFE AND POTENTIALLY LIFE THREATENING. AUDI DEALERSHIP STATED THAT A COOLANT MIGRATION DEFECT OCCURRED. THE COOLANT PUMP VALVE FAILED INTERNALLY AND LEAKED COOLANT ONTO TH... Read more
Incident date: Jul 10, 2018
WHILE DRIVING MY 2012 AUDI A7 ON THE HIGHWAY, RECEIVED NUMEROUS ERROR MESSAGES WITHOUT WARNING ON THE DASHBOARD. THE CAR BEGAN TO LURCH, STALL, AND DRIVE ERRATICALLY WITH LIMITED DRIVING AND BRAKING CONTROL. SITUATION WAS VERY UNSAFE AND POTENTIALLY LIFE THREATENING. AUDI DEALERSHIP STATED THAT A COOLANT MIGRATION DEFECT OCCURRED. THE COOLANT PUMP VALVE FAILED INTERNALLY AND LEAKED COOLANT ONTO TH... Read more
Incident date: Aug 9, 2018
VEHICLE HAS PODS RECALL. CALLED AUDI USA REP TODAY AT CONTACT US (800-253-2834) INSTRUCTED NO FIX IN YET AND TO KEEP DRIVING, THAT THEY WERE NOT REPLACING NOR SUBSTITUTING VEHICLE UNTIL FIX. I DO NOT FEEL PASSENGER ENDANGERMENT IS APPROPRIATE WITH RECALL ON PODS.
Incident date: Aug 9, 2018
GEARBOX MALFUNCTION AND TPMS MALFUNCTION WHILE DRIVING ON THE ROAD WITHIN THE CITY ABOUT 45MPH I FELT A SLIGHT JERK AND IMMEDIATELY FOLLOWING THE WARNINGS CAME ON IN THE DASHBOARD "TIRE PRESSURE! SYSTEM MALFUNCTION" & "GEARBOX MALFUNCTION: NO REVERSE GEAR (YOU CAN CONTINUE DRIVING)" THROTTLE RESPONSE WAS OFF AND FORCED ME TO IMMEDIATELY PULLER OVER! WHILE STOPPED I RE-STARTED THE VEHICLE AND T... Read more
Incident date: Aug 9, 2018
GEARBOX MALFUNCTION AND TPMS MALFUNCTION WHILE DRIVING ON THE ROAD WITHIN THE CITY ABOUT 45MPH I FELT A SLIGHT JERK AND IMMEDIATELY FOLLOWING THE WARNINGS CAME ON IN THE DASHBOARD "TIRE PRESSURE! SYSTEM MALFUNCTION" & "GEARBOX MALFUNCTION: NO REVERSE GEAR (YOU CAN CONTINUE DRIVING)" THROTTLE RESPONSE WAS OFF AND FORCED ME TO IMMEDIATELY PULLER OVER! WHILE STOPPED I RE-STARTED THE VEHICLE AND T... Read more