Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
AUDI
A4 ALLROAD
(2015) - ENGINE AND ENGINE COOLING
Oct 2, 2018
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2015 AUDI A4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (UNKNOWN DEALER INFORMATION) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE ... Read more
Incident date: Aug 10, 2018
MY CAR WAS OVER HEATING DUE TO A WATER PUMP AND MY TIMING CHAIN IS GOING AND I GOT A RECALL LETTER 2 DAYS LATER ON THE TIMING CHAIN AND NOW MY ALTERNATOR IS GOING OUT
Incident date: Sep 28, 2018
VEHICLE TRAVELING STRAIGHT ON HIGHWAY AT 70MPH WITH PHONE PLUGGED IN TO ENTERTAINMENT SYSTEM AND CONNECTED TO CARPLAY. CENTER SCREEN SHUT OFF, AND AUDIO CONTROLS UNRESPONSIVE ON BOTH THE DASH AND STEERING WHEEL. THE INSTRUMENT PANEL, WHICH WAS DISPLAYING GOOGLE MAPS, THEN BLACKED OUT, WITH ONLY THE SPEEDOMETER AND TACH DISPLAYING. AGAIN, CONTROLS WERE UNRESPONSIVE. THE SYSTEM THEN RESTARTED, SIMIL... Read more
Incident date: Aug 22, 2018
WHEN DRIVING, THERE WAS NO INDICATOR LIGHT ILLUMINATING TO ALERT US OF LOW TIRE PRESSURE OR A FLAT TIRE. AFTER DRIVING FOR 2-3 MILES, WITH NO FLAT TIRE INDICATION, WE SMELLED A BURNING ODOR AND HEARD LOUD NOISES. WE STOPPED TO SEE A FLAT TIRE DOWN TO THE RIM. THERE WAS NEVER A WARNING LIGHT ON THE DASH BOARD ABOUT A TIRE PROBLEM. AUDI SAYS THAT THE LIGHT ONLY ILLUMINATES AT THE FIRST TIME THE TIRE... Read more
Incident date: Sep 1, 2018
CVT TRANSMISSION TOTAL FAILURE - TRANSMISSION SPECIALIST ADVISES THAT SEVERAL OF THE FIRST CVT TRANSMISSIONS RELEASED TO THE PUBLIC WERE DEFECTIVE IN DESIGN AND PRODUCTION, AND HAVE BEEN UPGRADED OVER THE YEARS TO CORRECT FOR THESE EARLY DEFICIENCIES. THE SPECIALIST FURTHER ADVISES THAT AUDI AND SATURN ARE NOTORIOUS FOR THESE DEFECTS. IN THIS PARTICULAR CASE, THE TRANSMISSION SUDDENLY STOPPED WORK... Read more
AUDI
A4 ALLROAD
(2013) - ELECTRICAL SYSTEM
Sep 27, 2018
Incident date: Apr 1, 2018
RECEIVED RECALL NOTICE IN APRIL, ANOTHER LETTER IN JUNE, AND A 3RD LETTER IN SEPTEMBER. THIS IS THE AFTER RUN COOLANT PUMP RECALL 19N4. NO PARTS ARE AVAILABLE AFTER MANY MONTHS, AND AUDI RECOMMENDS THAT CAR BE PARKED OUTSIDE, NOT IN GARAGE. THIS IS UNACCEPTABLE AS WE LIVE IN MASSACHUSETTS AND WINTER IS COMING SOON.
Incident date: Jun 11, 2018
TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUDI SOUTHAMPTON, 51 MONTAUK HIGHWAY, WATER MILL, NY 11976) CONFIRMED THAT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER W... Read more
AUDI
A4 ALLROAD
(2014) - ENGINE
Sep 26, 2018
Incident date: Aug 31, 2018
TL* THE CONTACT OWNS A 2014 AUDI A4. WHILE DRIVING, THE ENGINE AND OIL PRESSURE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT CALLED HIS MECHANIC TO COME AND INSPECT THE VEHICLE. THE MECHANIC NOTICED THAT THE VEHICLE'S COOLANT PUMP WAS EXTREMELY HOT, WHICH COULD CAUSE THE VEHICLE TO CATCH ON FIRE AND EXPLODE. THE VEHICLE WAS TOWED TO THE MECHANIC'S SHOP AND THEN TO AUDI. THE... Read more
AUDI
A4 ALLROAD
(2015) - ELECTRICAL SYSTEM
Sep 26, 2018
Incident date: Jun 1, 2018
I HAVE YET TO RECEIVE A REMEDY TO FIX MY VEHICLE WHICH I AM TOLD CAN CATCH FIRE. THE RECALL IS 19N4, CAN YOU PLEASE FOLLOW UP ON THIS AND LET ME KNOW IF THERE IS A REMEDY.
AUDI
A4 ALLROAD
(2015) - ENGINE
Sep 26, 2018
Incident date: Jun 1, 2018
I HAVE YET TO RECEIVE A REMEDY TO FIX MY VEHICLE WHICH I AM TOLD CAN CATCH FIRE. THE RECALL IS 19N4, CAN YOU PLEASE FOLLOW UP ON THIS AND LET ME KNOW IF THERE IS A REMEDY.
Incident date: Sep 23, 2018
TL* THE CONTACT OWNS A 2014 AUDI A6. THE CONTACT STATED THAT THE COOLANT PUMP WAS LEAKING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE). THE DEALER (AUDI ARLINGTON, 3200 COLUMBIA PIKE, ARLINGTON, VA 22204, (703) 739-7460) WAS CONTACTED. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUP... Read more
AUDI
A5 CABRIOLET
(2011) - UNKNOWN OR OTHER
Sep 26, 2018
Incident date: Jul 7, 2017
THE SOFT TOPS FOR THIS VEHICLE ARE EXTREMELY DEFECTIVE.I AQUIRED MY VEHICLE AT 65000 MILES AND THE TOP WOULD ACT FUNNY EVERY NOW AND THEN BUT IT WOULD SNAP OUT OF IT AND WORK FINE.THE BACK WINDOW COMPLETELY DETACHED FROM THE TOP AND HAS NOT OPERATED SINCE.GOING BACK AND FORTH WITH AUDI I WAS TOLD THEY CANNOT FIX THIS BUT INSTEAD TO GET A NEW TOP.AFTER I PAID FOR THEM TO LOOK AT IT AND THE TECHNICI... Read more
Incident date: Sep 4, 2018
AIRBAGS NOT WORKING DUE CAR SITTING AND BATTERY RUNNING LOW. LOW BATTERY TRIGGERED CODE 65535 WHICH MAKES ALL THE AIRBAGS IN THE VEHICLE INOPERATIVE.
AUDI
A4 ALLROAD
(2017) - ENGINE
Sep 25, 2018
Incident date: Sep 15, 2017
CHECK ENGINE LIGHT ONLY CAME ON ONCE AND THAT IS WHEN THE INTAKE MANIFOLD DETECTED A PROBLEM. AUDI REPLACED THE INTAKE MANIFOLD TWO TIMES AFTER NUMEROUS SERVICE VISITS! THE SPUTTER, LAG, OCCURS ALL THE TIME I EVEN RECORDED A VIDEO BUT WAS UNABLE TO BE RECTIFIED.
AUDI
A4 ALLROAD
(2014) - ENGINE
Sep 25, 2018
Incident date: May 14, 2018
TAKATA RECALL PURCHASE A 2014 AUDI A4 FROM A LOCAL DEALERSHIP. AFTER A MONTH DUE TO A OVER HEAT THE ENGINEE BLOW UP. INSURANCE WAS NOT ABLE TO TAKE THE CLAIM SINCE IT WASNT DUE TO COALLITION, AND OIL WAS CLEAN. MECHANIC WASNT EVEN SURE WHAT HAPPEN. I JUST RECEIVED A RECALL NOTICE, NOW IM DEALING WITH A DEBT OF 10000. NEITHER DEALER, MECHANIC OR INSURACE MENTIONED ANYTHING ON RECALLS.
Incident date: Sep 3, 2018
AUDI DEALERSHIP KEEP SAYING THERE IS NO OPEN TIME FOR APPOINTMENT ON MONDAYS; THE ONLY DAY I HAVE OFF AT WORK. I CAN ONLY TAKE THE VEHICLE ON A MONDAY.
Incident date: Sep 3, 2018
AUDI DEALERSHIP KEEP SAYING THERE IS NO OPEN TIME FOR APPOINTMENT ON MONDAYS; THE ONLY DAY I HAVE OFF AT WORK. I CAN ONLY TAKE THE VEHICLE ON A MONDAY.
Incident date: Sep 3, 2018
AUDI DEALERSHIP KEEP SAYING THERE IS NO OPEN TIME FOR APPOINTMENT ON MONDAYS; THE ONLY DAY I HAVE OFF AT WORK. I CAN ONLY TAKE THE VEHICLE ON A MONDAY.
Incident date: Sep 22, 2018
WE WERE JUST INFORMED OF A CLASS ACTION LAWSUIT INVOLVING TIMING CHAIN AND TENSIONER FAILURE. THIS FAILURE COULD CAUSE CATASTROPHIC ENGINE FAILURE WHILE DRIVING AND CAUSE THE VEHICLE TO STOP POSSIBLY AT HIGHWAY SPEEDS CAUSING AN ACCIDENT AND HARM TO VEHICLE OCCUPANTS. THE LAWSUIT COULD RESULT IN AN EXTENDED PRO-RATED WARRANTY BUT NO RECALL OR REPAIRS MADE TO ANY VEHICLE PRIOR TO ENGINE FAILURE. A... Read more
AUDI
A4 ALLROAD
(2013) - STEERING
Sep 22, 2018
Incident date: Jul 23, 2018
THE STEERING WHEEL BECAME STIFF AFTER 57500 MILES. VERY VERY OCCASIONALLY THE ISSUE GOES AWAY. BUT IT IS PERSISTENT FOR MOST OF THE TIME. DIAGNOSED WITH NO FAULT CODES. IT IS A NIGHTMARE TO TAKE A RIGHT OR LEFT TURN. I TOOK THE CAR TO AN OUTSIDE TECHNICIAN TWICE BUT BOTH THE TIMES MY CAR DID NOT REPLICATE THE ISSUE. HE DID NOT BELIEVE ME AND THINKS I'M WASTING HIS TIME. THIS IS A VERY SERIOUS ISS... Read more
Incident date: May 10, 2016
TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE DRIVING 70 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND TOOK LONGER TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI RENO TAHOE (LOCATED AT 9190 S VIRGINIA ST, RENO, NV 89511, (775) 335-1335) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS NOT AWARE OF THE CAUSE OF THE FAILURE. THE M... Read more
AUDI
A3 CABRIOLET
(2015) - FUEL/PROPULSION SYSTEM
Sep 20, 2018
Incident date: Sep 17, 2018
HIGH PITCH NOISE YOU CAN HEAR FROM THE FUEL PUMP. CAR STALLED ON ME. MY VIN IS NOT APART OF THE CURRENT NHTSA CAMPAIGN NUMBER: 15V229000. WOULD LIKE TO GET MY FUEL PUMP REPLACED BEFORE IT STALLS OR WON'T START AGAIN ON ME.
AUDI
A3 CABRIOLET
(2015) - SUSPENSION
Sep 20, 2018
Incident date: Sep 1, 2018
CLICKING OR CLUNKING NOISES FROM THE FRONT END SUSPENSION. ASKED MY DEALER ABOUT IT AND THEY SAID THEY COULDN'T DUPLICATE IT. THE MOMENT I GOT BACK INTO IT REOCCURRED WHEN I WENT OVER A BUMP. I'VE NOTICED MAY COMPLAINS/AUDI TSBS POSTED ABOUT THE REAR END AND THE FRONT END. LUBRICATION REQUIRED OR REMOUNTING/REPLACING THE SHOCK MOUNTS.
Incident date: Jan 3, 2018
I LIVE IN KAUAI, HI. THERE IS NO AUDI DEALER. THEY REFUSE TO SEND SOMEONE OVER FROM OAHU TO FIX THE AIRBAGS. THEY WANT ME TO PAY $500 FOR SHIPPING AND BE WITHOUT MY CAR FOR 2 WEEKS, IN ADDITION THERE ARE NOW 2 AIRBAG RECALLS ONE OF WHICH THEY HAVE NO FIX FOR AND ITS BEEN 1 YEAR. MEANWHILE I AM STILL DRIVING THE CAR AND IT IS VERY DANGEROUS. I HAVE SPENT HOURS ON THE PHONE WITH THEM AND THEY R... Read more
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2016 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CONTACT A LOCAL DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A ... Read more
AUDI
A4 ALLROAD
(2014) - ENGINE
Sep 17, 2018
Incident date: Sep 3, 2018
2.0T ENGINE BURNED 1QT OF ENGINE OIL EVERY 800-900 MILES. THIS CAUSE A LOT OF BRO LEMME BY ADDING OIL AND ENVIRONMENTAL.
Incident date: Sep 14, 2018
TL* THE CONTACT OWNS A 2012 AUDI Q5. WHILE THE VEHICLE WAS AT PENSKE AUDI WEST COVINA (2016 E GARVEY AVE S, WEST COVINA, CA 91791, 866-713-0688) FOR ROUTINE MAINTENANCE, THE DEALER DISCOVERED THAT THE WATER PUMP AND ASSEMBLY HAD FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. THE ... Read more
Incident date: May 16, 2018
TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (AUDI WESTMONT, 276 E OGDEN AVE, WESTMONT, IL 60559, (630) 537-0310) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VE... Read more
AUDI
A4 ALLROAD
(2013) - ENGINE
Sep 17, 2018
Incident date: May 3, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT TOOK THE VEHICLE TO AUDI SILVER SPRING (3151 AUTOMOBILE BOULEVARD, SILVER SPRING, MD 20904) FOR SCHEDULED MAINTENANCE AND WAS INFORMED THAT THERE WAS AN ISSUE WITH THE COOLANT AND THE ENGINE NEEDED REPLACEMENT. IN MAY OF 2018, THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE A SOFTWARE WAS UPDATE PER NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE... Read more
AUDI
S5 CABRIOLET
(2010) - STRUCTURE:BODY
Sep 17, 2018
Incident date: May 1, 2018
I BOUGHT THE CAR OF MY DREAMS USED IN MAY 2016, WITH ONLY 19,000 MILES ON IT. CAREFULLY INSPECTED THE BACK WINDOW ON THE CONVERTIBLE TOP FOR ANY SEPERATION OR ISSUES AT THE ADVICE OF A FRIEND. AFTER OWNING THE CAR FOR 2 1/2 YEARS, THE BACK WINDOW IS COMPLETELY UNGLUED IN MANY AREAS. THE WHOLE WINDOW IS SEPARATING FROM THE TOP. THIS IS A VERY COMMON ISSUE WITH THIS CAR( I FOUND DOING A GOOGLE SEARC... Read more
Incident date: Aug 20, 2018
CLICKING AND VIBRATION IN STEERING COLUMN, ESPECIALLY AT LOW SPEEDS
Incident date: Sep 17, 2018
WHILE DRIVING TODAY ON THE HIGHWAY MY 2012 AUDI S4 EXPERIENCED THE COMMON DSG GEARBOX MALFUNCTION ALERT ALONG WOTH THE TPMS FAULT LIGHT. ON THE HIGHWAY LOOSING ALL POWER AND CAUSING THE VEHICLE SLOW DRASTICALLY WHILE IN TRAFFIC NEARLY CAUSING AN ACCIDENT. THE AMOUNT OF COMPLAINTS ON THIS SAME ISSUE IS ASTONISHING THAT AUDI HAS NOT TAKING CARE IF THIS YET. THIS MALFUNCTION CAN CAUSE A SERIOUS ACCID... Read more
Incident date: Sep 13, 2018
FULLY STOCK ENGINE AND DRIVE TRAIN CAR EXPERIENCED A TIMING CHAIN TENSIONER FAILURE. BEING AN INTERFERENCE ENGINE, THIS CAUSE CATASTROPHIC DAMAGE AND THE CAR REQUIRES A NEW ENGINE. I WAS FORTUNATE THIS HAPPENED WHILE STATIONARY AT A GAS STATION. I HAD DRIVEN ABOUT 100 MILES AND STOPPED FOR GAS. ATTEMPTING TO START THE CAR YIELDED CRANKING BUT NO TURNING OVER. THE CAR WAS TOWED TO A MECHANIC WHO CO... Read more
AUDI
A4 ALLROAD
(2013) - STEERING
Sep 15, 2018
Incident date: Aug 3, 2018
I WAS TRAVELING DOWN ROUTE 1 IN NJ WITH MY FAMILY AND NEARLY GOT INTO A FATAL ACCIDENT WITH A TRACTOR TRAILER BECAUSE MY STEERING WHEEL GOT EXTREMELY TIGHT AND NEEDED AN EXCESSIVE AMOUNT OF FORCE TO MOVE. I HAVE A COLLEAGUE THAT ALSO HAS A 2013 AUDI A4 AND HE WAS TELLING ME HIS CAR IS EXPERIENCING THE SAME STEERING ISSUE. I LOOKED IT UP ONLINE AND APPARENTLY A LOT OF PEOPLE WITH THIS YEAR MAKE AND... Read more
Incident date: Sep 13, 2018
CAR IS EQUIPPED WITH 360 DEGREE CAMERAS AND SYSTEM DEFAULTS TO GRAPHIC MODE (VS CAMERA MODE) IN AN UNPREDICTABLE MANNER. THIS REQUIRES THE USER, WHILE IN REVERSE, TO CHANGE THE SETTINGS BACK TO CAMERA MODE IN ORDER TO SEE THE VEHICLE CLEARLY IN THE SYSTEM. THIS IS A SAFETY-RELATED DEFECT DUE TO THE DISTRACTING NATURE OF THE UNPREDICTABILITY OF THE STATE OF YOUR BACKUP CAMERA, THE COGNITIVELY COM... Read more
AUDI
A4 ALLROAD
(2013) - STEERING
Sep 14, 2018
Incident date: Sep 8, 2018
USED DEALERSHIP CLAIMED THEY DID THE RECALL FOR 18V229/ RECALL NUMEBER 19N4 AND SOFTWARE UPDATED BUT THEY SAID THEY DID THE RECALL FOR THE PUMP BUT NOT UPDATE. SO I NEED SOMEONE TO LOOK INTO THIS FOR MY OWN SAFETY. AND THE STEERING WHEEL LOCKS ON ME THEY ARE SUPPOSED TO BE REPLACING SOMETHING ON THE SHAFT. HOWEVER I DON'T KNOW FOR SURE.
Incident date: Sep 3, 2018
AFTER LEAVING WORK ONE DAY, MY ESP & ABS LIGHT CAME ON. EVERYTHING WAS FINE WHEN I DROVE INTO WORK IN THE MORNING. THE CAR WAS PARKED ALL DAY AND THE WARNING LIGHTS CAME ON BEFORE I LEFT THE PARKING LOT. THE ESP LIGHT SHUT OFF THE NEXT MORNING HOWEVER THE ABS LIGHT STAYS ON CONSTANTLY.
Incident date: Sep 13, 2018
WHILE IN REVERSE BACKING UP, THE BACKUP CAMERA UNPREDICTABLY REVERTS TO USELESS "GRAPHIC" MODE DESPITE REPEATEDLY BEING SET TO "CAMERA" MODE. CHANGING THIS SETTING WHILE BACKING UP IS DANGEROUS, DISTRACTING AND UNPREDICTABLE. SOMETIMES IT WORKS CORRECTLY AND STAYS IN CAMERA MODE, OTHER RANDOM TIMES IT REVERTS TO GRAPHICS MODE. THIS IS A KNOWN DEFECT OF MOST 2018 AUDI VEHICLES AND HAS BEEN UPDAT... Read more
Incident date: Sep 11, 2018
EVERY TIME I CALL THE AUDI DEALER NEAREST ME WHICH IS MISHAWAKA, IN THEY NEVER HAVE ANY PARTS. I HAVE BEEN TRYING TO GET THIS FIXED SINCE OCTOBER OF 2017. IT IS A SAFETY HAZARD.
Incident date: Sep 12, 2018
TAKATA RECALL MY CAR IS SUBJECT TO A TAKATA RECALL THAT AUDI ANNOUNCED IN JANUARY 2018 (FINAL REMEDY RECALL FOR TAKATA AIRBAGS) ; I RECEIVE PERIODIC POSTCARDS FROM AUDI ON THE RECALL- WHICH INSTRUCT ME TO CONTACT AN AUDI DEALER AND GET THE RECALL REMEDIED ASAP. HOWEVER, I HAVE CALLED EVERY WASHINGTON DC AREA AUDI DEALER EVERY MONTHS SINCE JANUARY AND THEY REFUSE TO DO THE RECALL REPAIR. MOST... Read more
Incident date: Sep 10, 2018
STRONG FUEL SMELL EMITTING FROM OUTSIDE OF VEHICLE AND INSIDE AFTER RUNNING ENGINE. FUEL PUMP LOCATED UNDER 2ND ROW PASSENGER SEAT SPRAYING FUEL THROUGH PLASTIC CAP WHICH IS CRACKED. 2009 RE-2012 RECALL DOES NOT COVER 2007-2008>???
Incident date: Apr 1, 2017
I HAVE BEEN RECEIVING NOTIFICATIONS FOR THE TAKATA PSDI-5 DRIVER FRONTAL AIRBAG INFLATOR SINCE APRIL 2017 OR EARLIER, AND THERE IS STILL NOT A REMEDY FOR THIS. I'M TOLD THE REPLACEMENT PARTS ARE STILL NOT AVAILABLE. THERE IS GRAVE DANGER WITH THE CURRENT AIRBAG SITUATION AND I DO NOT FEEL THEY ARE TAKING THE APPROPRIATE STEPS TO REPLACE THE PARTS TO ENSURE A SAFE VEHICLE. THIS NEEDS TO BE TAKEN CA... Read more
AUDI
A4 ALLROAD
(2017) - SERVICE BRAKES
Sep 11, 2018
Incident date: May 13, 2018
AFTER HAVING THIS VEHICLE FOR 18 MONTHS THE CAR BEGAN TO FREEZE WHILE BACKING UO. THERE ARE NO OBJECTS, CARS OR HUMANS ANYWHERE AROUND THE VEHICLE WHEN THIS OCCURS. THE CAR WAS MOVING AT A VERY LOW SPEED WHEN ALL OF A SUDDEN THE AUTO LOCKS UP AND THE BRAKES ENGAGE, YOU HAVE TO STEP ON THE BRAKE IN ORDER TO RELEASE THE VEHICLE. THIS OCCURS WHILE BACKING OUT OF A PARKING SPACE, MY GARAGE WHERE TH... Read more
Incident date: Jan 31, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUDI EL PASO, 1444 AIRWAY BOULEVARD, EL PASO, TX 79925) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE ... Read more
Incident date: Aug 30, 2018
VEHICLE WAS AT A STOP AT A TRAFFIC LIGHT WITH BRAKE ENGAGED AND VEHICLE SUDDENLY ENGAGED INTO GEAR AND TRIED TO SURGE FORWARD. HAD TO PUT THE TRANSMISSION INTO NEUTRAL TO DISENGAGE GEAR. IN OTHER INSTANCES, VEHICLE WILL SLAM INTO GEAR ABRUPTLY WHEN ACCELERATING FROM A FULL STOP, AND ALSO LUNGES FORWARD UNPREDICTABLY. THESE INCIDENTS ARE ALL RELATED TO A FAILING AUTOMATIC DSG TRANSMISSION.
AUDI
A4 ALLROAD
(2015) - ELECTRICAL SYSTEM
Sep 11, 2018
Incident date: Aug 19, 2018
I JUST BOUGHT THE CAR FROM LEASING IT IN MAY 2018.THEY DID A INSPECTION AT AUDI AND ABOUT 3 WEEKS LATER THE ENGINE GOT STUCK AND CAR SMOKED FROM HOOD.THESE A4 HAVE EXCESSIVE OIL CONSUMPTION WHICH CAN DAMAGE ENGINE.BUT AUDI SELLS VEHICLES WITH FAULTY ENGINES AND SAYS ITS NORMAL......BUT NO IT IS NOT.THEY SELL UNSUSPECTING CONSUMERS VEHICLES WITH FAULTY ENGINES....I GOT STRANDED ON HIGHWAY IN HEAVIL... Read more
AUDI
A4 ALLROAD
(2015) - ENGINE
Sep 11, 2018
Incident date: Aug 19, 2018
I JUST BOUGHT THE CAR FROM LEASING IT IN MAY 2018.THEY DID A INSPECTION AT AUDI AND ABOUT 3 WEEKS LATER THE ENGINE GOT STUCK AND CAR SMOKED FROM HOOD.THESE A4 HAVE EXCESSIVE OIL CONSUMPTION WHICH CAN DAMAGE ENGINE.BUT AUDI SELLS VEHICLES WITH FAULTY ENGINES AND SAYS ITS NORMAL......BUT NO IT IS NOT.THEY SELL UNSUSPECTING CONSUMERS VEHICLES WITH FAULTY ENGINES....I GOT STRANDED ON HIGHWAY IN HEAVIL... Read more
AUDI
A4 CABRIOLET
(2007) - AIR BAGS
Sep 11, 2018
Incident date: Aug 15, 2018
AUDI USA CONTINUES TO SEND ME POSTCARDS. WE CALL THE DEALER, AND THEY SAY THE PARTS AREN'T IN STOCK, AND THAT WE SHOULD CALL BACK AS OPPOSED TO THEM TAKING OUR NAME AND PUTTING US ON A LIST FOR THEM TO CALL BACK.
Incident date: Sep 8, 2018
THE CAR HAS ABOUT 10K MILES. IT SMELLS LIKE UNBURNT RAW FUEL WHEN THE CAR IS PARKED IN RESIDENTIAL INDOOR GARAGE. WHEN THERE IS NO CAR IN THE GARAGE, THE ODOR IS NOT PRESENT. THE CAR WAS TAKEN TO THE AUDI DEALER BUT THEY CLAIMED THE SMELL CANNOT BE REPRODUCED. IT IS A SAFETY, HEALTH AND ENVIRONMENT ISSUES HENCE REPORTING.