Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Oct 17, 2018
TAKATA RECALL: WE KEEP RECEIVING URGENT SAFETY RECALL NOTICES FOR OUR AIRBAGS BUT THERE ARE NO DEALERSHIPS THAT HAVE THE PARTS TO COMPLETE THIS RECALL. EVERY SINGLE DEALERSHIP THAT I HAVE CONTACTED INSIDE AND OUTSIDE OF THE BAY AREA HAVE ALL SAID THE MATERIALS ARE 'ON BACK ORDER' 'THIS CONTINUES TO BE SO SINCE JANUARY 2017. WE HAVE TWO CHILDREN AND RELY ON OUR AUDI WHICH IS ALSO OUR ONLY CAR. WE C... Read more
Incident date: Mar 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (RUSNAK PASADENA AUDI, 267 W COLORADO BOULEVARD, PASADENA, CA 91105) CONFIRMED THAT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACT... Read more
Incident date: Oct 5, 2018
A FEW WEEKS AGO, MY WIFE AND I OBSERVED WATER ON DRIVER'S SIDE OF THE DASHBOARD AFTER IT RAINED. I THEN CHECKED THE FLOOR CARPET IN THE DRIVER'S FOOT WELL -IT WAS WET. AFTER REMOVING THE DRIVER'S SIDE GRAB HANDLES, A-PILLAR TRIM AND THE VISOR IN ORDER TO LOWER THE HEADLINER, I OBSERVED WATER DRIPPING AT THE JUNCTION OF THE DRAIN HOSE TO THE SUNROOF. I ALSO OBSERVED MORE WATER LEAKING INTO THE... Read more
Incident date: Oct 5, 2018
A FEW WEEKS AGO, MY WIFE AND I OBSERVED WATER ON DRIVER'S SIDE OF THE DASHBOARD AFTER IT RAINED. I THEN CHECKED THE FLOOR CARPET IN THE DRIVER'S FOOT WELL -IT WAS WET. AFTER REMOVING THE DRIVER'S SIDE GRAB HANDLES, A-PILLAR TRIM AND THE VISOR IN ORDER TO LOWER THE HEADLINER, I OBSERVED WATER DRIPPING AT THE JUNCTION OF THE DRAIN HOSE TO THE SUNROOF. I ALSO OBSERVED MORE WATER LEAKING INTO THE... Read more
Incident date: Feb 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 AUDI A3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V084000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUDI MINNEAPOLIS, 9393 WYZATA BLVD, GOLDEN VALLEY, MN 55426) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS ... Read more
Incident date: Mar 16, 2017
TAKATA AIRBAGS - THE DEALERSHIP NEAR US THAT SERVICES OUR AUDI VEHICLES WILL NOT PERFORM THE RECALL WORK SERVICE. THEY CLAIM THE STEERING WHEEL WAS CHANGED. THEY QUOTED US A $2500 PRICE TO REPLACE THE STEERING WHEEL AND THEN THEY CAN DO THE RECALL WORK. WE BOUGHT THE CAR USED. WE DID NOT CHANGE THE STEERING WHEEL. THE STEERING WHEEL IS AN AUDI S LINE STEERING WHEEL. THE CAR IS AN S LINE AS I... Read more
AUDI
A4 CABRIOLET
(2007) - AIR BAGS
Oct 17, 2018
Incident date: Mar 19, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4 CABRIOLET. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE VEHICLE WAS REPAIRED. THE CONTACT LATER RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (JACK DANIELS AUDI, 243 NJ-17, U... Read more
Incident date: Oct 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (AUDI NORTH ORLANDO, 139 N OREGON ST, SANFORD, FL 32771, 888-685-1813) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART... Read more
Incident date: May 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROYAL AUTOMOTIVE GROUP (1525 HOWARD STREET, SAN FRANCISCO, CALIFORNIA, (415) 241-8100) WAS MADE AWARE OF THE RECA... Read more
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2018 AUDI SQ5. WHILE DRIVING APPROXIMATELY 25 MPH, THE COLLISION AVOIDANCE SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO ABRUPTLY STOP. THERE WERE NO OTHER VEHICLES IN THE VICINITY AT THE TIME OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE ALSO OCCURRED WHILE DRIVING IN REVERSE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BELL AUDI, 782 US1,... Read more
Incident date: Oct 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DCH AUDI OXNARD AT (805) 288-7728 (LOCATED AT 1600 VENTURA BLVD, OXNARD, CA 93036) AND ... Read more
Incident date: Oct 16, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE DEALER (AUDI SOUTH ORLANDO, 4725 VINELAND RD, ORLANDO, FL 32811, 407-674-0855) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABL... Read more
Incident date: Oct 16, 2018
TAKATA RECALL - THIS RECALL IS 2 YEARS OLD. AUDI STILL DOES NOT HAVE PARTS TO REPAIR MY AFFECTED VEHICLE. THEY DO NOT KNOW WHEN THEY WILL HAVE PARTS. WHEN WILL I BE ABLE TO GET MY CAR REPAIRED? WILL I EVER BE ABLE TO GET MY CAR REPAIRED?
Incident date: Oct 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI RALEIGH (4000 CAPITAL HILLS DRIVE, RALEIGH, NORTH CAROLINA 27616, (888) 803-8545) WAS NOTIFIED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ... Read more
Incident date: Oct 16, 2018
MY COMPLAINT IS REGARDING THE GLACIAL PACE WHICH AUDI HAS TAKEN TO REMEDY THE RECALL ASSOCIATED WITH MY AUTOMOBILE. WE WERE PROVIDED WITH A TEMPORARY FIX THAT REPLACED THE ORIGINAL AIRBAG INFLATION DEVICE WITH A NEW ONE THAT HAS THE SAME PROBLEM IN APRIL OF 2016. I FIRST CONTACTED AUDI ON MAY 3RD. OF 2017 TO INQUIRE ABOUT THE STATUS OF A PERMANENT REPAIR FOR A FAULTY, AND POTENTIALLY DEADLY, AIRBA... Read more
Incident date: Oct 14, 2018
AUDI REFUSES TO REPLACE CITING LACK OF PARTS YET KEEPS SENDING ME NOTICES TO REPLACE. THIS IS WASTING A LOT OF TIME FOR BOTH PARTIES.
Incident date: Feb 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI STEVENS CREEK (3350 STEVENS CREEK BLVD, SAN JOSE, CA 95117, (408) 244-5400) WAS CONTACTED AND CONFIRMED TH... Read more
Incident date: Jan 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (AUDI OF LEXINGTON, 3000 PINK PIGEON PKWY, LEXINGTON, KY 40509, 859-264-0697) WAS UNABLE TO VERIFY WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTUR... Read more
Incident date: Oct 5, 2018
TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 93,000.
Incident date: Feb 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (AUDI MARIN, 700 FRANCISCO BLVD W, SAN RAFAEL, CA 94901, 415-460-4100) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NO... Read more
Incident date: Oct 15, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE DEALER (AUDI OF NORTH MIAMI, 1995 NE 142ND ST, NORTH MIAMI, FL 33181, 305-952-5900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... Read more
AUDI
A4 ALLROAD
(2015) - ELECTRICAL SYSTEM
Oct 15, 2018
Incident date: Oct 15, 2018
I RECEIVED A RECALL NOTICE (19N4) AND AS A FIRST STEP I'M ADVISED TO HAVE AN AUDI DEALER DISCONNECT THE COOLANT PUMP IMMEDIATELY TO AVOID A FIRE. I LIVE 5 HOURS FROM THE NEAREST AUDI DEALERSHIP BUT HAVE A LOCAL SHOP THAT WORKS ON GERMAN MADE CARS INCLUDING THE AUDI. HOWEVER, AUDI REFUSES TO PROVIDE INSTRUCTIONS TO THE LOCAL SHOP TO DISCONNECT THE COOLANT PUMP AND AVOID A FIRE. HOWEVER, WHEN I C... Read more
Incident date: Aug 9, 2017
TAKATA RECALL. LAST YEAR I SPECIFICALLY MADE AN APPOINTMENT WITH AUDI TAMPA (105 E FOWLER AVE, TAMPA, FL) FOR THIS PURPOSE ON AUGUST 9 2017. THE SERVICE MANAGER AT THE TIME, EVEN THOUGH THEY KNEW WHY I WAS THERE SAID THEY HAD RUN OUT AND NOT TO WORRY THAT THE RECALL ISN'T THAT BAD. I AM FRUSTRATED THAT A YEAR LATER I AM REMINDED THAT THIS STILL HASN'T BEEN FIXED BY AUDI. AS AN ACTIVE DUTY SERV... Read more
AUDI
A4 ALLROAD
(2015) - AIR BAGS
Oct 13, 2018
Incident date: Oct 11, 2018
MY CAR WAS INVOLVED IN AN ACCIDENT ON OCTOBER 11, 2018 IN BALTIMORE CITY. ANOTHER CAR MADE AN ILLEGAL LEFT TURN IN FRONT OF ME WHEN I HAD THE GREEN LIGHT AND MY CAR HIT THE PASSENGER SIDE OF THE OTHER CAR. I WAS GOING AT LEAST 30 MILES/HR AND HAD NO OPPORTUNITY TO BRAKE OR SWERVE. MY CAR WAS DISABLED, THERE WAS ENGINE OIL LEAKING AND THE CAR HAD TO BE TOWED. NONE OF THE AIRBAGS DEPLOYED DURING ... Read more
Crash
Incident date: Sep 28, 2018
HI, MY CAR WAS FOUND HAS BAD GAS SMELL BACK ON SEP 27TH, AND WE BROUGHT CAR TO MIDAS AUTO SERVICE TO CHECK IT UP. LATER THEY CALLED ME THE FUEL PUMP IS CRACKED AND FUEL IS LEAKING WHICH NEED BE FIXED ASAP TO PREVENT FIRE RISK. THEN WE ASK THEM TO DO IT. THEY FINISHED THE FIX ON SAME DAY AND WE PAID $943.38 . LATER AFTERNOON, WE PICKED THE CAR AND WENT BACK HOME. WE CHECKED ONLINE TO SEE IF THERE ... Read more
Incident date: Sep 17, 2018
I JUST HAD MY FUEL DOOR ACTUATOR REPLACED ON MY 2013 AUDI A5 WITH LESS THAN 44,500 MILES ON IT IN SEPTEMBER 2018. I AM HAVING A VERY DIFFICULT TIME UNDERSTANDING WHY MY FUEL DOOR ACTUATOR NEEDED TO BE REPLACE WITH SO LOW MILEAGE. THE CAR HAS A RANGE OF 455 MILES AFTER A FILL UP THE PART COST $405.85 INCLUDING A SHIPPING CHARGE. THIS MEANS IT COST ME $4.17 TO OPEN AND CLOSE THE LID AFTER A FILL UP.... Read more
Incident date: Jan 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V032000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (AUTHOHAUS LANCASTER, 1373 MANHEIM PIKE, LANCASTER, (717) 299-2801) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE W... Read more
Incident date: Oct 10, 2017
TL* THE CONTACT OWNS A 2008 AUDI A3. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AUDI ROANOKE (LOCATED AT 2006 PETERS CREEK RD, ROANOKE, VA 24017, (540) 562-0099), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. ... Read more
AUDI
A4 ALLROAD
(2013) - POWER TRAIN
Oct 12, 2018
Incident date: Sep 28, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI VALENCIA (23923 CREEKSIDE RD, VALENCIA, CA 91355, (661) 735-1778) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO A TRANSMISSION SHOP AND WAS REPAIRED. THE MANUFACTURER WAS NOT MADE A... Read more
Incident date: Jun 14, 2016
TL* THE CONTACT OWNS A 2009 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI GREENWICH AT (203) 930-7176 (LOCATED AT 181 WEST PUTNAM AVE, GREENWICH, CT 06830) AND WAS INFORME... Read more
Incident date: Oct 12, 2018
I KEEP GETTING RECALL NOTICES, MONTH AFTER MONTH, FOR ABOUT 6 MONTHS. I HAD THE INTERIM REPAIR DONE, AND HAVE CALLED NOW AT LEAST THREE TIMES AND THEY KEEP TELLING ME THE PART IS NOT AVAILABLE YET. NOW I GET A NOTICE THAT SAYS TO REPAIR IMMEDIATELY EVEN IF AN INTERIM REPAIR WAS RECENTLY DONE. HOW DO I GET THIS DONE? I KEEP CALLING AND THEY KEEP TELLING ME THERE IS NO PARTS AVAILABLE YET. MY ... Read more
Incident date: May 17, 2018
I PURCHASED A NEW EPA COMPLIANT AUDI Q5 DIESEL ON MARCH 28TH 2018. THE VEHICLE HAD THE EPA EMISSIONS REPAIR COMPLETED. SHORTLY AFTER PURCHASING THE VEHICLE I EXPERIENCED AN INTERMITTENT THROTTLE CONTROL ISSUE. IT PRIMARILY OCCURS AT SLOW SPEEDS. WHEN DRIVING SLOWLY, IF I SUDDENLY ACCELERATE, SUCH AS PASSING AROUND A VEHICLE IN FRONT OF ME, THE THROTTLE WILL NOT WORK, DESPITE MY PRESSING ON THE G... Read more
Incident date: May 17, 2018
I PURCHASED A NEW EPA COMPLIANT AUDI Q5 DIESEL ON MARCH 28TH 2018. THE VEHICLE HAD THE EPA EMISSIONS REPAIR COMPLETED. SHORTLY AFTER PURCHASING THE VEHICLE I EXPERIENCED AN INTERMITTENT THROTTLE CONTROL ISSUE. IT PRIMARILY OCCURS AT SLOW SPEEDS. WHEN DRIVING SLOWLY, IF I SUDDENLY ACCELERATE, SUCH AS PASSING AROUND A VEHICLE IN FRONT OF ME, THE THROTTLE WILL NOT WORK, DESPITE MY PRESSING ON THE G... Read more
Incident date: Oct 4, 2018
START SMELLING GASOLINE AND EVERY DAY WAS WORSE. I BRING THE A6 FOR THE RECALL BUT I JUST REALIZE THAT AUDI DID THE 20AR BUT I REMEMBER PRIOR TO THIS RECALL THE CAR HAD THE 24BZ . I TRIED TO CALL THEM AND MY VIM SOES NOY SHOW FOR THIS RECALL . THE A6 IS WITH AUDI LIVERMORE THEY WANT ME TO PAY TO UNMOUNT THE GAS TANK TO PROCEDURE WITH A DIAGNOSTIC. I JUST KNOW THAT MY CAR IS LEAKING GAS AND NO RES... Read more
Incident date: Oct 6, 2018
WHILE DRIVING ABOUT 45 ON THE HIGHWAY, A LIGHT CAME ACROSS MY DASH THAT SAID 'PARKING BRAKE MALFUNCTION!' MOMENTS LATER MY 2011 AUDI Q5 CAME TO A COMPLETE STOP CAUSING A 3 CAR PILE UP. MY CAR HAD JUST BEEN SERVICED IN JUNE AND GOTTEN NEW BRAKES AT THAT TIME AS WELL.
Crash
Incident date: Oct 6, 2018
WHILE DRIVING ABOUT 45 ON THE HIGHWAY, A LIGHT CAME ACROSS MY DASH THAT SAID 'PARKING BRAKE MALFUNCTION!' MOMENTS LATER MY 2011 AUDI Q5 CAME TO A COMPLETE STOP CAUSING A 3 CAR PILE UP. MY CAR HAD JUST BEEN SERVICED IN JUNE AND GOTTEN NEW BRAKES AT THAT TIME AS WELL.
Crash
Incident date: Oct 6, 2018
WHILE DRIVING ABOUT 45 ON THE HIGHWAY, A LIGHT CAME ACROSS MY DASH THAT SAID 'PARKING BRAKE MALFUNCTION!' MOMENTS LATER MY 2011 AUDI Q5 CAME TO A COMPLETE STOP CAUSING A 3 CAR PILE UP. MY CAR HAD JUST BEEN SERVICED IN JUNE AND GOTTEN NEW BRAKES AT THAT TIME AS WELL.
Crash
Incident date: Aug 13, 2018
AIR BAG LIGHT IS ON AND PODS SYSTEM FAILS TO DETECT A PASSENGER. DEALER DID NOT FIX THIS PROBLEM. NO PARTS AVAILABLE.
Incident date: Jun 30, 2018
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Sep 28, 2018
2012 AUDI A4 HAS HAD ONGOING OIL CONSUMPTION ISUUES. AUDI DEALER PERFORMED CONSUMPTION TEST DONE AROUND 74K (3QTS PER 1000MILES - BASICALLY HAVE HAD TO ADD 1 QT EVERY 300 MILES. WAS TOLD NO RECOURSE - WAS OUTSIDE OF CLASS ACTION LAWSUIT OF 2009-2011 OF SIMILAR ISSUES. NOW AT 133K MILE, ENGINE SEIZED WITHOUT WARNING - EPC LIGHT CAME ON - CAR WAS SERVICED LESS THAN 25K MILES AND HAD ALL 4 FUEL INJE... Read more
Incident date: Jul 2, 2018
CAR RANDOMLY SHUT OFF AFTER MAKING A QUICK TURN CAUSING IT TO LOSE POWER AND STOPPED IN THE MIDDLE OF A BUSY INTERSECTION. LUCKILY I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD BEFORE THE CAR COMPLETELY TURNED OFF. WAITED FOR A FEW MOMENTS TO TRY AND START TO CAR, AFTER THE 3 TIME TRYING, THE CAR STARTE.
Incident date: Oct 5, 2018
THE VEHICLES AUTO OFF FEATURE ACTIVATES BEFORE THE VEHICLE IS COMPLETELY STOPPED. WHEN ATTEMPTING TO ACCELERATE AFTER 'ALMOST' STOPPING, SAY AT AN UNPROTECTED LEFT TURN WHERE YOU'RE INCHING OUT, IT DOESN'T GO. THE ENGINE WILL BE SHUTTING DOWN AS YOU PRESS THE ACCELERATOR. IT TAKES 2-3 SECONDS FOR THE ENGINE TO START, AND YOU ARE NOW PRIMED FOR T-BONING, WHICH HAS HAPPENED ON NUMNEROUS OCCASSIONS. ... Read more
Incident date: Sep 5, 2018
MY CAR'S PASSENGER SIDE FRONT SEAT ABRUPTLY DEVELOPED A SENSOR FAILURE. THE "PASSENGER AIRBAG OFF" LIGHT IS LIT, SIGNALING THE AIRBAG WON'T DEPLOY DESPITE A PASSENGER SITTING IN THE SEAT. THIS IS DANGEROUS. THERE HAS BEEN A RECALL ISSUED IN JUNE 2018 ON 140K AUDI CARS WITH SIMILAR PROBLEM, MY MODEL HAS YET TO BE INCLUDED, AND THERE ARE LIKELY MORE CARS WITH SIMILAR MALFUNCTION.
Incident date: Sep 5, 2018
MY CAR'S PASSENGER SIDE FRONT SEAT ABRUPTLY DEVELOPED A SENSOR FAILURE. THE "PASSENGER AIRBAG OFF" LIGHT IS LIT, SIGNALING THE AIRBAG WON'T DEPLOY DESPITE A PASSENGER SITTING IN THE SEAT. THIS IS DANGEROUS. THERE HAS BEEN A RECALL ISSUED IN JUNE 2018 ON 140K AUDI CARS WITH SIMILAR PROBLEM, MY MODEL HAS YET TO BE INCLUDED, AND THERE ARE LIKELY MORE CARS WITH SIMILAR MALFUNCTION.
Incident date: Sep 5, 2018
MY CAR'S PASSENGER SIDE FRONT SEAT ABRUPTLY DEVELOPED A SENSOR FAILURE. THE "PASSENGER AIRBAG OFF" LIGHT IS LIT, SIGNALING THE AIRBAG WON'T DEPLOY DESPITE A PASSENGER SITTING IN THE SEAT. THIS IS DANGEROUS. THERE HAS BEEN A RECALL ISSUED IN JUNE 2018 ON 140K AUDI CARS WITH SIMILAR PROBLEM, MY MODEL HAS YET TO BE INCLUDED, AND THERE ARE LIKELY MORE CARS WITH SIMILAR MALFUNCTION.
Incident date: Jun 28, 2018
DRIVING ON INTERSTATE 80 AROUND A CURVE WHEN I HEAR A LOUD NOISE O LOOKED AROUND AT THE OTHER CARS IN THE OTHER LANES TO SEE WHAT WAS GOING ON AND THEY WERE LOOKING AT ME WONDERING THE SAME THING OR THEY SAW THE BLOWOUT AND OR HEARD THE NOISE? I REALIZED IT WAS MY TIRE LOSING STEERING CONTROL. I QUICKLY MOVED OVER TO SHOULDER FOUND I WAS RIDING ON RIM. THE TIRE HAD BLOWN OFF RIM TO THE BACK OF ... Read more
Incident date: Sep 13, 2018
TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE DRIVING 70 MPH, THE ENGINE TURNED OFF AND THE ELECTRONIC POWER CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI SAN DIEGO (9010 MIRAMAR RD, SAN DIEGO, CA 92126) AND REMAINED THERE FOR THREE WEEKS. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. THE V... Read more
Incident date: Sep 2, 2016
IN SEP 2016 MY 2013 AUDI A5 STARTED SMOKING AND OVERHEATING WHILE DRIVING ON THE FREEWAY. I DROVE MY CAR HOME AND SEARCHED FOR A REPUTABLE AUTO SHOP IN MY CITY THAT I DROVE MY CAR TO. MY VEHICLE WAS ANALYZED AND INSPECTED TO FIND OUT THAT THE COOLANT/WATERPUMP NEEDED TO BE REPLACED, WHICH MY CAR WAS NO LONGER UNDER WARRANTY. AT THIS MOMENT I JUST LEFT MY CAR AT THIS AUTO REPAIR SHOP AS IT WAS MY... Read more
AUDI
A4 ALLROAD
(2014) - ELECTRICAL SYSTEM
Oct 2, 2018
Incident date: Sep 26, 2018
I RECEIVED A RECALL NOTICE FOR DISCONNECTING ELECTRIC COOLANT PUMP. I CALLED TWO DEALERS AND THEY SAID THEY DID NOT HAVE ANY PARTS AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. HOWEVER, THE RECALL NOTICE STATES "UNTIL THE RECALL WORK IS DONE, YOU SHOULD PARK OUTDOORS AS A PRECAUTION IN CASE OF A VEHICLE FIRE DUE TO THE SAFETY DEFECT". I WAS TOLD TO KEEP CALLING BACK TO SEE IF THEY HAD AN... Read more
AUDI
A3 CABRIOLET
(2015) - FUEL/PROPULSION SYSTEM
Oct 2, 2018
Incident date: Sep 27, 2018
"UNDER INFLATED LEFT FRONT TIRE" MESSAGE CAME ON. TOOK IT TO AUDI SERVICE CENTER IN GAINESVILLE, FL. AFTER CHECKING THE TIRES, THE ENGINE WOULD NOT START. AFTER SEVERAL ATTEMPTS IT STARTED BUT KEPT STALLING. THEY ORDERED A N290 VALVE AND REPLACED IT, STILL HAVE SAME PROBLEM AND NO WARNING MESSAGES. THEY CONTACTED AUDI HEADQUARTERS YESTERDAY, BUT HAVE NOT RESOLVED THE PROBLEM. WAITING TO HEAR FROM ... Read more