Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Sep 18, 2018
MY 2012 AUDI A7 SHUT OFF AS I WAS DRIVING DOWN THE STREET. TOOK IT TO AUDI MEMPHIS AND THEY STATED THERE WAS A LEAK IN MY TRANS COOLANT CONTROL VALUE. AFTER DOING A LITTLE RESEARCH I FOUND THIS TO BE A COMMON PROBLEM IN AUDI'S. THE REPAIR IS ABOUT 6,500 DOLLARS.
Incident date: Dec 29, 2018
GOODYEAR EAGLE SPORT RUN-FLAT TIRES ON A NEW 2017 AUDI Q7 ARE COMPLETELY BALD ON THE FRONT OUTSIDES AND HAVE CHUNKS COMING OFF OF THEM BY 16,000 MILES. IT WAS ACTUALLY A PROBLEM EARLIER, BUT MY CURRENT MILEAGE IS 16,000 SO I'M USING THAT NUMBER. IT'S A KNOWN ISSUE ACCORDING TO AUDI, BUT AUDI OF NORTH AMERICA ONLY PASSES THE BUCK AND SAYS THE DEALERSHIP SHOULD DEAL WITH IT. THE DEALERSHIP WAS THE O... Read more
Incident date: Dec 22, 2018
BITURBO FAILURE CAUSED ENGINE TO TURN OFF WITHOUT WARNING AT HIGHWAY SPEEDS. NO POWER. I HAD TO MERGE THROUGH TWO LANES TO THE SHOULDER WITHOUT POWER. CAR WOULD NOT RESTART. I WAS TOLD BY THE DEALER THAT THIS IS A KNOWN PROBLEM AND THAT SOME HAVE BEEN ON FIRE. NEED TO REPLACE THE TURBO. INTERNET SAYS AT LEAST $14,000.00, THOUGH I AM COVERED UNDER WARRANTY.
Incident date: Dec 20, 2018
THE FAN BLOWER FAILED, CAUSING THE WINDSHIELD DEFROSTER TO NOT WORK. THE WINDSHIELD BECAME FOGGY WITH ZERO VISIBILITY WHILE OPERATING THE VEHICLE. ON 2 OCCASIONS IN DECEMBER, 2018. THIS IS A SERIOUS SAFETY ISSUE THAT NEARLY RESULTED IN A CRASH DUE TO THE INABILITY TO SEE. NO PICTURES WERE TAKEN AS IT WOULD HAVE BEEN TOO UNSAFE TO DO SO. SERVICE WAS REQUIRED TO REPLACE THE BLOWER ASSEMBLY TO CO... Read more
Incident date: Dec 1, 2018
CAR DOESN'T ENGAGE GEAR OR "JUMPS" WHEN REVERSE (R) IS SELECTED.
AUDI
A3 CABRIOLET
(2015) - AIR BAGS
Dec 27, 2018
Incident date: Dec 26, 2018
PASSENGER OCCUPANT DETECTION SYSTEM FAILURE, RESULTING IN ILLUMINATED AIR BAG MALFUNCTION INDICATOR LAMP. EXCESSIVE RESISTANCE IN THE OCCUPANT SENSOR MAT OF THE FRONT PASSENGER SEAT, INDICATING AN INTERNALLY FAILING SENSOR AND RESULTING IN THE VEHICLE AIR BAG SYSTEM BECOMING DISABLED. AUDI HAS ISSUED RECALLS FOR OTHER VEHICLE MODELS IN THIS YEAR FOR THIS EXACT DEFECT, AND THE RESOLUTION IN THOSE... Read more
AUDI
A3 CABRIOLET
(2015) - UNKNOWN OR OTHER
Dec 26, 2018
Incident date: Dec 23, 2018
COOLANT LEAKING, THERMOSTAT AND WATER PUMP DEFECTIVE. CAR HAS UNDER 26000 MILES. MULTIPLE ONLINE FORMS REPORTING SAME ISSUE. VEHICLE WAS STATIONARY WHEN VEHICLE ALERTED LOW COOLANT. WINTER CLIMATE.
Incident date: Dec 26, 2018
COOLANT PUMP OVERHEATING ON GETTING CAR AFTER 3 WEEKS. DRIVING ON FREEWAY, COOLANT LIGHT COMES ON, THEN OIL SENSOR AND CAR STARTS TO SLOW DOWN WHERE ACCELERATION IS NO LONGER POSSIBLE, KILL SWITCH IS AUTOMATICALLY ACTIVATED, BURNING SMELL AND SMOKE STARTS COMING OUT. CAR NO LONGER STARTS.
AUDI
A3 CABRIOLET
(2018) - WHEELS
Dec 24, 2018
Incident date: Dec 15, 2018
HI, I BOUGHT AN AUDI A3 2018 ON NOVEMBER 2017 FROM AUDI OF ROCHESTER HILLS, MICHIGAN.SINCE THEN I HAVE HAD ISSUES WITH THE ORIGINAL PIRELLI TIRES IN THE CAR. TWO INCIDENTS HAPPENED WITHIN A SPAN OF 1 YEAR WHERE THE TIRE WAS DAMAGED ON THE SIDE WALL AND AND IT WAS IRREPLACEABLE SO I HAD TO GET A NEW TIRE WITHIN FEW MONTHS OF BUYING THE CAR. ON DEC 15, 2018 I LOST TIRE PRESSURE WHILE DRIVING IN SHEL... Read more
Incident date: Dec 17, 2018
GOING STRAIGHT, PASSING THRU A GREEN LIGHT, ANOTHER DRIVER RUNS RED LIGHT, T BONES A7 (PRESTIGE TRIM) CAUSING NOTICABLE DAMAGE TO EXTERIOR ON PASSENGER SIDE HOWEVER AIRBAGS FAILED TO DEPLOY. MEANWHILE A7 ALSO HAD IMPACT TO DRIVER SIDE WHICH THE AIRBAGS DID DIPLOY WITH LESS IMPACT THEN THE PASSENGER SIDE. THERE IS A KNOWN RECALL ON OTHER TRIM LEVELS FOR THE PASSENGER AIR BAG HOWEVER THE PRESTIGE TR... Read more
Crash
3 injured
Incident date: Dec 17, 2018
GOING STRAIGHT, PASSING THRU A GREEN LIGHT, ANOTHER DRIVER RUNS RED LIGHT, T BONES A7 (PRESTIGE TRIM) CAUSING NOTICABLE DAMAGE TO EXTERIOR ON PASSENGER SIDE HOWEVER AIRBAGS FAILED TO DEPLOY. MEANWHILE A7 ALSO HAD IMPACT TO DRIVER SIDE WHICH THE AIRBAGS DID DIPLOY WITH LESS IMPACT THEN THE PASSENGER SIDE. THERE IS A KNOWN RECALL ON OTHER TRIM LEVELS FOR THE PASSENGER AIR BAG HOWEVER THE PRESTIGE TR... Read more
Crash
3 injured
Incident date: Dec 17, 2018
GOING STRAIGHT, PASSING THRU A GREEN LIGHT, ANOTHER DRIVER RUNS RED LIGHT, T BONES A7 (PRESTIGE TRIM) CAUSING NOTICABLE DAMAGE TO EXTERIOR ON PASSENGER SIDE HOWEVER AIRBAGS FAILED TO DEPLOY. MEANWHILE A7 ALSO HAD IMPACT TO DRIVER SIDE WHICH THE AIRBAGS DID DIPLOY WITH LESS IMPACT THEN THE PASSENGER SIDE. THERE IS A KNOWN RECALL ON OTHER TRIM LEVELS FOR THE PASSENGER AIR BAG HOWEVER THE PRESTIGE TR... Read more
Crash
3 injured
Incident date: Oct 1, 2018
THE HEADLIGHTS WILL FLICKER ON AND OFF, AND HAVE TO BE MANUALLY TURNED OFF AND TURNED BACK ON. REPAIRS AND REPLACEMENTS OF LIGHTS DID NOT SOLVE THE PROBLEM. COMPLETE REMOVAL OF THE XENON BALLAST AND SEALING THE BALLAST SEEMED TO CORRECT THE PROBLEM, AND SEEMS TO BE A DEFECT IN THE MANUFACTURE OF THE BALLAST THAT CAUSES MOISTURE TO INVADE, AND SHORT THE HEADLIGHTS OUT.
Incident date: Nov 26, 2018
I PURCHASED A NEW AUDI Q7 S-LINE IN 2011. MULTIPLE REPAIRS AND RECALLS DURING AND AFTER WARRANTY PERIOD. ELECTRICAL IS PARTICULARLY PROBLEMATIC. CHANGED FIRST SENSOR DOOR HANDLE IN 2014, UNDER WARRANTY. NOW, WITH JUST OVER 70,000, ALL FOUR HANDLES FAILED, HAD TO REPLACE NEW BATTERY AND ALL FOUR HANDLES, TOTAL COST OVER $2,500. CLEARLY A MANUFACTURER DEFECT AND IF YOU SEARCH YOU'LL FIND MULTIPLE CO... Read more
Incident date: Dec 19, 2018
TL* THE CONTACT OWNS A 2018 AUDI Q5. WHILE DRIVING 65 MPH, THE COLLISION ALERT SYSTEM INDEPENDENTLY ENGAGED THE BRAKE SYSTEM, CAUSING THE VEHICLE TO SLOW DOWN. THE CONTACT WAS ABLE TO KEEP THE VEHICLE UNDER CONTROL AND REGAIN HIGHWAY SPEED. THE CONTACT BELIEVED THAT THE COLLISION SYSTEM MAY HAVE SENSED AN OBJECT IN THE ROAD AND CAUSED THE COLLISION SYSTEM TO ENGAGE. THE CONTACT ALSO STATED THAT TH... Read more
AUDI
A4 CABRIOLET
(2009) - AIR BAGS
Dec 19, 2018
Incident date: Sep 1, 2018
TAKATA RECALL. I HAVE CONTACTED CLASSIC AUDI DEALER IN EASTCHESTER, NY SEVERAL TIMES BY PHONE, EMAIL, AND CHAT. THEY HAVE BEEN UNRESPONSIVE. TO DATE I HAVE NOT BEEN OFFERED AN APPOINTMENT TO REPLACE BOTH AIRBAGS. I CALLED THE AUDI ADVOCATE IN MICHIGAN, AND SHE PROMISED TO HELP BY CONTACTING CLASSIC AUDI AND PROVIDE ME WITH INFORMATION ABOUT WHEN CLASSIC AUDI WILL SCHEDULE AN APPOINTMENT. THIS IS T... Read more
Incident date: Dec 5, 2018
ALL FOUR BRAKES ROTORS WERE WARPED AT 37K AND HAD THEM REPLACED. NOW THE DEALERSHIP IS TELLING ME THE FRONT ONES ARE WARPED AGAIN AFTER 12K MILES. CAR VIBRATES WHEN YOU BRAKE.
AUDI
A3 CABRIOLET
(2016) - FUEL/PROPULSION SYSTEM
Dec 17, 2018
Incident date: Dec 17, 2018
CAR STALLS AFTER RUNNING, STALLS AT INTERSECTIONS. NO WARNING LIGHTS SHOW ON THE DASH AND RESTART IS NOT IMMEDIATE. LAST EVENT WAS IN CITY STOPPED AT STOP SIGN, STALLED WHEN ATTEMPTED TO ACCELERATE. SAME SYMPTOMS AS IN RECALL 17V508000. THIS HAS HAPPENED NO FEWER THAN 20 TIMES OVER THE LAST 2 YEARS. TODAY'S DATE DOCUMENTED TODAY.
AUDI
A3 CABRIOLET
(2015) - ENGINE
Dec 14, 2018
Incident date: Nov 21, 2018
TL* THE CONTACT OWNS A 2015 AUDI A3. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI NORTH PARK (210-960-6000, LOCATED AT 15670 I-35, SELMA, TX 78154) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE FUEL PUMP. THE FAILURE RECURRED. THE MANUFACTURE... Read more
AUDI
A3 CABRIOLET
(2015) - FUEL/PROPULSION SYSTEM
Dec 14, 2018
Incident date: Nov 21, 2018
TL* THE CONTACT OWNS A 2015 AUDI A3. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI NORTH PARK (210-960-6000, LOCATED AT 15670 I-35, SELMA, TX 78154) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE FUEL PUMP. THE FAILURE RECURRED. THE MANUFACTURE... Read more
Incident date: Oct 20, 2018
THE CAR GAS A STRONG GAS SMELL IN THE CABIN OF THE CAR, EVERYDAY, ALL DAY. TOOK IT TO AUDI AND THEY SAID THEY FIXED THE "PROBLEM". THE CAR CAN'T BE DRIVEN. ITS CAUSING NAUSEA AND HEADACHES WHEN DRIVING MORE THAN 5 MINS. I DON'T FEEL SAFE DRIVING A CAR THAT IS PRODUCING A GAS SMELL. I BELIEVE THAT GAS FLANGE RECALL CREATED MORE ISSUES TO MY CAR THAT AUDI MADE ME PAY FOR AND NEVER FIXED THE GAS SMEL... Read more
Incident date: Oct 20, 2018
THE CAR GAS A STRONG GAS SMELL IN THE CABIN OF THE CAR, EVERYDAY, ALL DAY. TOOK IT TO AUDI AND THEY SAID THEY FIXED THE "PROBLEM". THE CAR CAN'T BE DRIVEN. ITS CAUSING NAUSEA AND HEADACHES WHEN DRIVING MORE THAN 5 MINS. I DON'T FEEL SAFE DRIVING A CAR THAT IS PRODUCING A GAS SMELL. I BELIEVE THAT GAS FLANGE RECALL CREATED MORE ISSUES TO MY CAR THAT AUDI MADE ME PAY FOR AND NEVER FIXED THE GAS SMEL... Read more
Incident date: Dec 13, 2018
THIS WAS NOT A BLIZZAK LM-25. IT WAS A BLIZZAK LM-60. TWICE WITHIN A YEAR, I'VE HAD MY REAR TIRE TREAD COMPLETELY SEPARATE FROM THE BEADS, SPLITTING ALL THE WAY AROUND ON THE INNER AND OUTER SIDEWALLS. THE FIRST TIME WAS ON THE PASSENGER REAR WHILE DRIVING ON THE FREEWAY AT 75 MPH. IT BLEW OFF AND WENT ROLLING BESIDE AND BEHIND THE VEHICLE OFF TO THE RIGHT HAND SHOULDER. THE CAR WAS PULLED OFF THE... Read more
Incident date: Nov 13, 2018
41 DAYS AFTER PURCHASING WELL CARED FOR, USED Q5, BEGAN EXPERIENCING ROUGH RIDE OVER HIGHWAY STRETCH, WITH INTERMITTENT EPC LIGHT AND CONSTANT CHECK ENGINE LIGHT. ENGINE ALSO REVVED AT STAND STILL AND VIBRATED. UNKNOWING OF CURRENT CLASS ACTION LAWSUIT INVOLVING THE TIMING CHAIN, TOOK THE VEHICLE TO A LOCAL MECHANIC. MECHANIC INDICATED THE TIMING CHAIN HAD BEEN STRETCHED BEYOND SAFE USE AND TH... Read more
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2013 AUDI A5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE) WAS RECEIVED IN JUNE OF 2018. AFTER CONTACTING THE LOCAL DEALER (AUDI WEST HOUSTON, 15865 KATY FREEWAY, HOUSTON, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A ... Read more
Incident date: Dec 9, 2018
WHILE DRIVING MY FRONT PANEL SUNROOF EXPLODED. THERE IS NO OTHER WAY TO DESCRIBE WHAT HAPPENED. THERE WAS A LOUD POP. LOUD ENOUGH TO MAKE MY EARS RING AND THEN THE GLASS WAS EVERYWHERE. I NOTICED A RECALL FOR THIS EXACT ISSUE ON THE 2012 AUDI Q5. I AM DRIVING A 2015 AUDI Q5. THERE IS NO RECALL LISTED SPECIFICALLY FOR THIS ISSUE ON THE 2015 MODEL. A SEPARATE SUNROOF RECALL FOR DRAINAGE IS LISTED, B... Read more
Incident date: Dec 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE DEALER (AUDI BUFFALO, 5255 GENESEE ST, BOWMANSVILLE, NY 14026, 716-683-3343) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DIS... Read more
Incident date: Jan 18, 2018
CANNOT GET AUDI TO REPLACE AIRBAG. HAVE WAITED OVER A YEAR. CALLED DOZENS OF TIMES.
Incident date: Nov 18, 2018
RE: SAFETY RECALL 20L8/JY; 08V157000: FUEL TANK ROLLOVER VALVE MODIFICATION; VIN: (XX); 2004 AUDI A6 3.0L QUATTRO AT5 ATTACHED DOCS: 1. 20L8/JY RECALL NOTICE. 2. 7.14.2008 & 11.18.18 AUDI N. SCOTTSDALE, AZ DEALER INVOICES 3. AUDI A6 GAS TANK DIAGRAM. AUDI CORP EMAIL RESPONSE: "AT THIS TIME WE HAVE IDENTIFIED THAT THE 20L8 REPAIR WAS SPECIFIC TO THE DRIVER'S SIDE OF THE VEHICLE. THE DEAL... Read more
AUDI
A4 ALLROAD
(2014) - SEAT BELTS
Dec 9, 2018
Incident date: Dec 6, 2018
I RELEASED THE DRIVER'S SIDE SEAT BELT PUSHING THE RED RELEASE MECHANISM AFTER I PARKED MY CAR AND TURNED IT OFF. WHEN I RETURNED TO THE VEHICLE I DISCOVERED THE SEAT BELT HAD, IN FACT, NOT RETRACTED BUT HAD TWISTED ITSELF INTO THE HOLDER. I WAS UNABLE TO FREE IT. IT WOULD NOT PULL OUT OR REWIND. AUDI CHARGED ME THE REPAIR. WHEN I OBJECTED STATING IT WAS A DEFECT IN THE PRODUCT AND AS IT IS A SAF... Read more
Incident date: May 18, 2018
STILL WAITING FOR MANUFACTURE'S RECALL FOR AUXILIARY WATER PUMP THAT WAS IDENTIFIED 7 MONTHS AGO.
Incident date: Nov 10, 2018
ENGINE MAKE NOISES AND DON'T MAKE SHIFT NORMAL IS LIKE A LACK POWER.
Incident date: Nov 10, 2018
ENGINE MAKE NOISES AND DON'T MAKE SHIFT NORMAL IS LIKE A LACK POWER.
Incident date: Dec 5, 2018
RECEIVED NOTICE SOME TIME AGO ABOUT RECALL AFFECTING PASSENGER AIRBAG. MONTHS HAVE PASSED AND AUDI HERE CLAIMS STILL DO NOT HAVE PARTS FOR RECALL. I ALSO EARLIER FILED A COMPLAINT ABOUT A SHORT IN THE WIRING HARNESS DISABLING THE DRIVER'S AIRBAG (WHICH I NOW BELIEVE IS A PROBLEM WITH THE HEATED SEATS SINCE THEY WERE EXCLUDED FROM THE PREVIOUS RECALL FOR THIS PROBLEM IN OTHER MODELS AND DON'T UND... Read more
Incident date: Aug 1, 2016
I HAVE HAD A RECALL ON MY VEHICLE AND HAVE BEEN TRYING TO GET IT REPLACED AT AUDI SINCE 2016, I HAVE SENT EMAILS TO THE GENERAL MANAGER AND THEY KEPT SAYING "THEY DO NOT HAVE THE AIRBAGS IN STOCK". I HAVE TRIED ANOTHER AUID AND GERT THE SAME ANSWER.
Crash
Incident date: Aug 7, 2018
TL* THE CONTACT OWNS A 2002 AUDI A4. THE CONTACT HEARD A TICKING NOISE COMING FROM THE TIMING BELT. AUDI BROOKLYN (665 65TH ST, BROOKLYN, NY 11220, (833) 448-2449) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNKNOWN.
Incident date: Dec 4, 2018
TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING 30 MPH, THE CONTACT SMELLED A FUEL ODOR. THE CONTACT PULLED THE VEHICLE OVER AND SHUT OFF THE ENGINE. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE ELECTRIC POWER STEERING WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED THE COLLECTI... Read more
Incident date: Dec 4, 2018
TL* THE CONTACT OWNS A 2011 AUDI Q5. WHILE DRIVING 30 MPH, THE CONTACT SMELLED A FUEL ODOR. THE CONTACT PULLED THE VEHICLE OVER AND SHUT OFF THE ENGINE. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE ELECTRIC POWER STEERING WARNING MESSAGE APPEARED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED THE COLLECTI... Read more
Incident date: Dec 7, 2018
TAKATA RECALL - DEALER INFORMED ME THE RECALL PART HAS BEEN UNAVAILABLE FOR 1 YEAR AND WILL CONTINUE TO BE UNAVAILABLE FOR AN ADDITIONAL 2 - 6 MONTHS. NO RECALL MAINTENCE IS ABLE TO BE SCHEDULED. THE RISK ASSOCIATED WITH THIS RECALL IS DEATH TO THE DRIVER. UNACCEPTABLE.
Incident date: Dec 6, 2018
2007 AUDI A4. CONSUMER WRITES IN REGARDS TO ISSUE WITH OIL CONSUMPTION. *LD THE CONSUMER STATED THE OIL RETURN RINGS COLLAPSED. THE MOTOR GOT HOT AND CAUSED 3 HOLES IN 3 EXHAUST VALVES. THE MANUFACTURER WAS NOTIFIED. *JS
Incident date: Dec 1, 2018
THIS CAR IS BURNING OIL IN A EXTREMELY DANGER SPEED
Incident date: Nov 14, 2018
THE INSIDE OF THE TIRE DELAMINATED HALF WAY AROUND THE TIRE
Incident date: Jun 1, 2018
I HAVE ATTEMPTED TO HAVE THE AIRBAG RECALL REPAIRS DONE MANY TIMES OVER THE LAST YEAR,ONLY TOLD THAT THEY ARE WAITING FOR PARTS AT AUDI OF ROCHESTER NY. I AM CONCERNED THE I HAVE HEAR NOTHING FROM THEM. I HAVE NOT HAD THE PASSENGER AIRBAG GO OFF NOR DO I WANT TO TAKE THE CHANCE THAT IT WILL.
Incident date: Dec 1, 2018
I AND MY WIFE WERE DRIVING DOWN IN OUR AUDI Q7 2017 MODEL ON I-95 SOUTH (BETWEEN EXIT 12 AND 11) IN CAR LANES IN NJ WHEN THE SUNROOF EXPLODED AND SHATTERED BY ITSELF. IT WAS AROUND 9AM ON SATURDAY. THERE WAS NO TRAFFIC AROUND US AND WE DID NOT SEE ANYTHING HIT THE CAR. THIS COULD NOT BE IMPACT RELATED.
Incident date: Nov 29, 2018
2010 AUDI Q5 PREMIUM PLUS. ORIGINAL WINDSHIELD IS LEAKING. UPPER RIGHT CORNER IS NOT SEALED PROPERLY SO THE WATER IS LEAKING ON THE A PILLAR. SERVICE ADVISER FROM LOCAL AUDI DEALERSHIP TOLD US AFTER CHECKING AND TESTING THEY SAID THAT THE ORIGINAL WINDSHIELD IS LEAKING.
AUDI
A3 CABRIOLET
(2016) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Nov 29, 2018
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2016 AUDI A3. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. ALSO, AN ABNORMAL CLICKING NOISE AND SMOKE WERE PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (FLETCHERS JONES AUDI CHICAGO, 1111 N. CLARK ST, CHICAGO, IL) WHERE IT WAS DIAGNOSED THAT THE EXHAUST WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT ... Read more
Fire
AUDI
A3 CABRIOLET
(2016) - ENGINE
Nov 29, 2018
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2016 AUDI A3. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. ALSO, AN ABNORMAL CLICKING NOISE AND SMOKE WERE PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (FLETCHERS JONES AUDI CHICAGO, 1111 N. CLARK ST, CHICAGO, IL) WHERE IT WAS DIAGNOSED THAT THE EXHAUST WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT ... Read more
Fire
Incident date: Apr 1, 2018
2010 AUDI A5. CONSUMER WRITES IN REGARDS TO REAR MAIN SEAL LEAK AND PISTONS. *LD THE CONSUMER STATED THE DEALER ADVISED THE CYLINDER WAS BAD AND THE MOTOR NEEDED TO BE REPLACED. THE CONSUMER REQUESTED TO BE INCLUDED IN THE CLASS ACTION SUIT. *JS
Incident date: Nov 3, 2018
CPSC: WHILE BEING DRIVEN BY MY BROTHER-IN-LAW WITH MY SISTER AS A PASSENGER, MY 2017 AUDI Q7 CAUGHT FIRE AND WAS ENGULFED IN FLAMES IN A MATTER OF SECONDS. THE FIRE WAS PROCEEDED BY A SOUND, AND THE FIRE SEEMED TO COME FROM FRONT PASSENGER SIDE. IT WAS NOT STRUCK BY ANYTHING AND DID NOT RUN OVER ANYTHING. *DT THE CONSUMER STATED THE VEHICLE WAS PREVIOUSLY REPAIRED DUE TO A FUEL LEAK. *JS
Fire