Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Dec 3, 2018
IM AN ACTIVE DUTY MILITARY SERVICE MEMBER STATIONED OVERSEAS IN SOUTH KOREA. I CURRENTLY OWN A 2015 AUDI A6. I WAS RECENTLY NOTIFIED THAT MY VEHICLE HAD 2 RECALLS PLACED, SPECIFICALLY ON THE ELECTRIC COOLANT PUMP AND ON THE PASSENGER OCCUPANT DETECTION SYSTEM (PODS). I VISITED MY LOCAL AUDI DEALERSHIP IN KOREA AND THE AUDI STAFF SAID THAT THEY CANNOT FIX OR REPAIR THE ISSUE SINCE IT IS A U.S. SPEC... Read more
Incident date: Dec 3, 2018
IM AN ACTIVE DUTY MILITARY SERVICE MEMBER STATIONED OVERSEAS IN SOUTH KOREA. I CURRENTLY OWN A 2015 AUDI A6. I WAS RECENTLY NOTIFIED THAT MY VEHICLE HAD 2 RECALLS PLACED, SPECIFICALLY ON THE ELECTRIC COOLANT PUMP AND ON THE PASSENGER OCCUPANT DETECTION SYSTEM (PODS). I VISITED MY LOCAL AUDI DEALERSHIP IN KOREA AND THE AUDI STAFF SAID THAT THEY CANNOT FIX OR REPAIR THE ISSUE SINCE IT IS A U.S. SPEC... Read more
Incident date: Jan 10, 2019
CATASTROPHIC ENGINE FAILURE CAUSED BY JUMPED TIMING CHAIN CAUSED BY DEFECTIVE TIMING CHAIR TENSIONER. I PURCHASED MY VEHICLE ON 12/03/2015 WITH 45,483 MILES. I MAINTAINED MY VEHICLE AT INDEPENDENT MECHANICS DUE TO THE DISMAL SERVICE AT THE ONLY DEALERSHIP IN TOWN AND ITS POOR ONLINE REVIEWS. I FREQUENTLY ADDED OIL TO THE ENGINE WHEN PROMPTED BY THE CAR. ON JANUARY 10, 2016, I LEFT THE GYM AND STAR... Read more
Incident date: Jan 16, 2019
YESTERDAY WHILE DRIVING ON US HWY 41 IN MARQUETTE, MICHIGAN (BELOW THE POSTED SPEED LIMIT - I WAS TRAVELING AT 40 MPH) AND WHILE BRAKING FOR A TRAFFIC LIGHT THE VEHICLE LOST TRACTION AND DID NOT ENTER THE SKID CONTROL MODE. UPON APPROACHING THE SIGNAL TO A STOP, THE VEHICLE SKID INTO THE ADJACENT RIGHT LANE. THERE WAS NO CAR IN THE ADJACENT RIGHT LANE AND NO COLLISION. MY AUDI IS EQUIPPED W... Read more
Incident date: Feb 14, 2018
IN LATE DECEMBER 2017 OUT OF NOWHERE, MY CAR BEGAN TO DISPLAY THE WARNING, 'TURN OFF ENGINE AND CHECK COOLANT LEVEL' (PHOTO ATTACHED) ; THIS WAS VERY ALARMING AS I TAKE VERY GOOD CARE OF MY CAR AND HAVE HAD ALL OF THE REQUIRED MAINTENANCE DONE AT THE DEALERSHIP. I IMMEDIATELY CALLED AND HAD AN APPOINTMENT SCHEDULED AT THE DEALER. JUST A FEW DAYS LATER ON JANUARY 5, 2018 I TOOK MY CAR IN FOR SER... Read more
Incident date: Dec 14, 2018
2014 AUDI A8 VEHICLE HAS 57534 MILES ON IT, A WELL MAINTAINED VEHICLE BY AUDI DEALERSHIPS. WHEN PASSING A VEHICLE ON A 2 LANE HWY THE PERFORMANCE SEEMED TO BE COMPROMISED. HEARD A GURGLING LIKE SOUND. THE EPC LIGHT CAME ON. PULLED VEHICLE OVER TO A SAFE LOCATION AND VEHICLE WOULD NOT RESTART. DEALERSHIP DIAGNOSED TURBO'S BLOWN AND ENGINE CONTAINS METAL CAUSING TOTAL ENGINE FAILURE. OUR CONCERN IS... Read more
Incident date: Jul 1, 2018
AS MANY OTHERS HAVE NOTICED ON THE B7 MODELS OF AUDI'S. THE PASSENGER HEADLIGHT WILL FLICKER AND GO OUT AT RANDOM TIMES, IT IS NOT A BULB PROBLEM IT HAS BEEN REPLACED MULTIPLE TIMES. IT IS CONCERNING WHEN DRIVING AT NIGHT AND RANDOMLY MY HEADLIGHT WILL SHUT OFF. SOMETIMES WHEN I SHUT THE CAR OFF AND BACK IN IT WILL RETURN. THERE IS AN ELECTRICAL PROBLEM WITH THESE HEADLIGHTS AS I HAVE READ IN OTHE... Read more
Incident date: Jul 1, 2018
AS MANY OTHERS HAVE NOTICED ON THE B7 MODELS OF AUDI'S. THE PASSENGER HEADLIGHT WILL FLICKER AND GO OUT AT RANDOM TIMES, IT IS NOT A BULB PROBLEM IT HAS BEEN REPLACED MULTIPLE TIMES. IT IS CONCERNING WHEN DRIVING AT NIGHT AND RANDOMLY MY HEADLIGHT WILL SHUT OFF. SOMETIMES WHEN I SHUT THE CAR OFF AND BACK IN IT WILL RETURN. THERE IS AN ELECTRICAL PROBLEM WITH THESE HEADLIGHTS AS I HAVE READ IN OTHE... Read more
AUDI
A4 ALLROAD
(2013) - STEERING
Jan 17, 2019
Incident date: Jan 9, 2019
REFERENCE: 2013 AUDI A4 QUATTRO. THE STEERING HAS SUDDENLY BECOME VERY STIFF. STEERING WHEEL WILL NOT RETURN TO CENTER AFTER MAKING A 90 DEGREE TURN ON URBAN STREETS. I MUST TURN IT BACK MANUALLY. I HAVE BEEN DRIVING NON-POWER STEERING VEHICLES AND POWER STEERING VEHICLES FOR 60+ YEARS. THIS IS NOT THE WAY THAT ANY STEERING SYSTEM THAT I HAVE EVER DRIVEN WORKS. I CONSIDER THIS A VERY SERIOUS... Read more
Incident date: Jan 14, 2018
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI SOUTH HAMPTON (51 MONTAUK HWY, WATER MILL, NY 11976, (631) 283-0888) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS... Read more
Incident date: Jan 15, 2019
100,000 KMS ON THE VEHICLE THE HYBRID SYSTEM DOESN'T TURN ON WHEN STARTING THE VEHICLE. THE CAR GOES "LIMP". DOESN'T MOVE EVEN TRYING TO ACCELERATE. RADIO, FAN ETC STILL WORKS. HTTPS://WWW.EXPRESS.CO.UK/LIFE-STYLE/CARS/999934/VW-AUDI-PORSCHE-RECALL-HYBRID-ELECTRIC-CARS-POISONOUS-ELEMENT
AUDI
A3 CABRIOLET
(2015) - FUEL/PROPULSION SYSTEM
Jan 16, 2019
Incident date: Feb 20, 2018
NO RECALLS CONNECTED TO VIN, DESPITE RECALLS SHOWING ACCORDING TO NHTSA.ORG WEBSITE FOR "2015 AUDI A3" AND VISIBLE COMPLAINTS FOR ISSUE. ISSUE IS LOW PRESSURE FUEL PUMP FAILURE AND FUEL TANK. PER DEALER SERVICE DOCUMENTATION/ RECEIPT "FAULTY LOW PRESSURE FUEL" PUMP. CAR AT 29000 MILES WOULD HAVE A NO START OR START AND IMMEDIATELY SHUT OFF, AT TIMES RUN BUT ENGINE POWER CUTTING OUT WHILE RUNNING... Read more
Incident date: Dec 13, 2018
I WAS TAKING A U-TURN UNDER A FREEWAY IN MY 10 MONTH OLD AUDI Q7. AS I WAS FINISHING THE U-TURN A STABILIZATION ERROR MESSAGE APPEARED AND MY BRAKES WENT OUT. I WAS FINISHING MY UTURN AND COULDN'T SLOW DOWN SOI ENDED UP RUNNING INTO THE CEMENT BARRIER WITH MY RIGHT BACK WHEEL AND WENT ONTO THE FEEDER. LUCKILY IT WAS AT 5AM SO NO OTHER CARS WERE ON THE ROAD. HITTING THE BARRIER SLOWED BY CAR DO... Read more
Crash
Incident date: Dec 13, 2018
I WAS TAKING A U-TURN UNDER A FREEWAY IN MY 10 MONTH OLD AUDI Q7. AS I WAS FINISHING THE U-TURN A STABILIZATION ERROR MESSAGE APPEARED AND MY BRAKES WENT OUT. I WAS FINISHING MY UTURN AND COULDN'T SLOW DOWN SOI ENDED UP RUNNING INTO THE CEMENT BARRIER WITH MY RIGHT BACK WHEEL AND WENT ONTO THE FEEDER. LUCKILY IT WAS AT 5AM SO NO OTHER CARS WERE ON THE ROAD. HITTING THE BARRIER SLOWED BY CAR DO... Read more
Crash
Incident date: Dec 13, 2018
I WAS TAKING A U-TURN UNDER A FREEWAY IN MY 10 MONTH OLD AUDI Q7. AS I WAS FINISHING THE U-TURN A STABILIZATION ERROR MESSAGE APPEARED AND MY BRAKES WENT OUT. I WAS FINISHING MY UTURN AND COULDN'T SLOW DOWN SOI ENDED UP RUNNING INTO THE CEMENT BARRIER WITH MY RIGHT BACK WHEEL AND WENT ONTO THE FEEDER. LUCKILY IT WAS AT 5AM SO NO OTHER CARS WERE ON THE ROAD. HITTING THE BARRIER SLOWED BY CAR DO... Read more
Crash
Incident date: Jan 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). IN ADDITION, THE FRONT PASSENGER SIDE AIR BAG RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS) TOOK AN EXTENDED PERIOD OF TIME. THE REPAIR WAS PERFORMED BY AUDI NASHVILLE (1... Read more
Incident date: Dec 30, 2018
SMELLING OF ENGINE COOLANT. AFTER DRIVING FOR AN HOUR, YOU CAN SEE STEAM COMING FROM THE HOOD BUT NO LEAK.
Incident date: Dec 30, 2018
SMELLING OF ENGINE COOLANT. AFTER DRIVING FOR AN HOUR, YOU CAN SEE STEAM COMING FROM THE HOOD BUT NO LEAK.
Incident date: Dec 30, 2018
SMELLING OF ENGINE COOLANT. AFTER DRIVING FOR AN HOUR, YOU CAN SEE STEAM COMING FROM THE HOOD BUT NO LEAK.
AUDI
S5 CABRIOLET
(2011) - POWER TRAIN
Jan 9, 2019
Incident date: Jan 8, 2019
OCCASIONAL LACK OF PROPULSION WHEN ACCELERATOR PEDAL IS DEPRESSED, LOSS OF GEAR WHILE MOVING SLOWLY (FROM A STOP). IN EITHER CASE, THE CAR MAY BE STUCK IN AN INTERSECTION OR OTHERWISE ACT UNPREDICTABLY TO OTHER TRAFFIC. REMEDY IS TO EITHER TAKE FOOT OFF ACCELERATOR TO RE-ENGAGE MULTIPLE TIMES, OR TURN CAR OFF AND BACK ON. TRANSMISSION SHOWS ERROR (MALFUNCTION - YOU CAN CONTINUE DRIVING) WHEN ... Read more
Incident date: Sep 28, 2018
EXCESS ROAD NOISE WHEN CAR IS IN MOTION 40-80MPH. SOUNDS LIKE DRONING HUMMING NOISE INDICATIVE OF EXCESSIVE WHEEL BEARING WEAR
Incident date: Jan 9, 2019
WITH WIFE DRIVING AND FOUR YOUNG CHILDREN IN CAR, GAS PEDAL BECAME STUCK IN FULL ACCELERATION. PEDAL HAD TO BE PULLED UP BY HAND WHILE MASHING BRAKES IN ORDER TO AVOID CRASH.
Incident date: Dec 13, 2018
THIS CAR HAS SHUT DOWN WHILE DRIVING (IN MOTION) THREE TIMES, ONCE WHILE TRAVELING AT 45 MPH, ONCE AT 75 MPH ON THE HIGHWAY AND LUCKILY THE LAST TIME IN A PARKING LOT.. THE FIRST TIME WAS NOVEMBER 23, 2018. THE ENGINE STOPPED AND WE WERE ABLE TO DRIFT OVER TO THE LEFT SHOULDER. THOUGHT IS WAS A FLUKE BECAUSE THE CAR STARTED UP AGAIN. THE NEXT TIME DRIVING ON THE HIGHWAY IT SHUT DOWN AGAIN DECEMB... Read more
Incident date: Dec 13, 2018
THIS CAR HAS SHUT DOWN WHILE DRIVING (IN MOTION) THREE TIMES, ONCE WHILE TRAVELING AT 45 MPH, ONCE AT 75 MPH ON THE HIGHWAY AND LUCKILY THE LAST TIME IN A PARKING LOT.. THE FIRST TIME WAS NOVEMBER 23, 2018. THE ENGINE STOPPED AND WE WERE ABLE TO DRIFT OVER TO THE LEFT SHOULDER. THOUGHT IS WAS A FLUKE BECAUSE THE CAR STARTED UP AGAIN. THE NEXT TIME DRIVING ON THE HIGHWAY IT SHUT DOWN AGAIN DECEMB... Read more
Incident date: Oct 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI SHREWSBURY AT (508) 581-5800 (LOCATED AT 780 BOSTON TURNPIKE, SHREWSBURY, MA 01545) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MAN... Read more
Incident date: Jan 9, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS). BAKERSFIELD AUDI (6000 WIBLE RD, BAKERSFIELD, CA 93313, 888-352-4099) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNE... Read more
Incident date: Jan 9, 2019
A) AUDI OF CENTRAL HOUSTON SOLD US 2018 S3 ON AUG13, 2018 WITH: 1) DELAMINATING WINDSHIELD CREATING A MAJOR SAFETY HAZARD 2) DEFECTIVE WIPER FUNCTION NB: WINDSHIELD WAS REPLACEMENT ON DEC 31, 2019 WHEN WE HAD ACTUALLY REQUESTED REPLACEMENT OF THE VEHICLE WITH ANOTHER BRAND NEW VEHICLE B) AUDI OF NORTH AMERICA (THROUGH ITS DEALER) HAS: 1) SOLD US A BRAND NEW CAR WITH FIRE HAZARD IN ITS FUEL... Read more
Incident date: Jan 9, 2019
A) AUDI OF CENTRAL HOUSTON SOLD US 2018 S3 ON AUG13, 2018 WITH: 1) DELAMINATING WINDSHIELD CREATING A MAJOR SAFETY HAZARD 2) DEFECTIVE WIPER FUNCTION NB: WINDSHIELD WAS REPLACEMENT ON DEC 31, 2019 WHEN WE HAD ACTUALLY REQUESTED REPLACEMENT OF THE VEHICLE WITH ANOTHER BRAND NEW VEHICLE B) AUDI OF NORTH AMERICA (THROUGH ITS DEALER) HAS: 1) SOLD US A BRAND NEW CAR WITH FIRE HAZARD IN ITS FUEL... Read more
Incident date: Jan 9, 2019
A) AUDI OF CENTRAL HOUSTON SOLD US 2018 S3 ON AUG13, 2018 WITH: 1) DELAMINATING WINDSHIELD CREATING A MAJOR SAFETY HAZARD 2) DEFECTIVE WIPER FUNCTION NB: WINDSHIELD WAS REPLACEMENT ON DEC 31, 2019 WHEN WE HAD ACTUALLY REQUESTED REPLACEMENT OF THE VEHICLE WITH ANOTHER BRAND NEW VEHICLE B) AUDI OF NORTH AMERICA (THROUGH ITS DEALER) HAS: 1) SOLD US A BRAND NEW CAR WITH FIRE HAZARD IN ITS FUEL... Read more
AUDI
A4 ALLROAD
(2017) - WHEELS
Jan 7, 2019
Incident date: Dec 17, 2018
I LEASED MY AUDI A4 IN JUNE 2017 AND I TOOK MY CAR TO DEALER FOR THE FIRST SERVICE AT 8000 MILES AND THEY SAID I NEED TO REPLACE ALL 4 TIRES AS TIRES HAS NO MORE LIFE IN IT. LATER, I CHECKED WITH THE OTHER DEALER AND THEY SAID THE SAME THING. I HAD CONTINENTAL SPORTCONTACT 6 R02 BW 245/35R19 93Y TIRES. THERE MUST BE SOMETHING WRONG WITH THESE TIRES OR QUALITY OF THESE TIRES ARE REALLY BAD. AUDI DO... Read more
AUDI
A3 CABRIOLET
(2015) - POWER TRAIN
Jan 7, 2019
Incident date: Jul 23, 2018
TRANMISSION ISSUES. 51,000 MILES AND TRANSMISSION IS STUCK IN 1ST GEAR. DRIVING NORMALLY ONE MINUTE AND IT DOWN SHIFTS AUTOMATICALLY TO 2ND GEAR. WAS DRIVING NORMAL ON A LOCAL HIGHWAY AND WAS CRUISING UNTIL IT SUDDENLY STARTED DOWNSHIFTING AND TRANSMISSION LIGHT COMES ON. ALL SERVICES HAVE BEEN COMPLETED PER AUDI.
Incident date: Jan 3, 2019
AS I WAS PREPARING TO PARK AT MY LOCAL GROCERY STORE IN AN ASSIGNED SPACE I EXPERIENCED A SUDDEN UNINTENDED ACCELERATION. THE FRONT END SLAMMED INTO A CONCRETE RETAINING WALL, CAUSING MAJOR DAMAGE TO BOTH MY VEHICLE AND THE RETAINING WALL. THE CAR WAS PRACTICALLY AT A COMPLETE STOP WHEN THIS OCCURRED. ADDITIONALLY WHEN I REVERSED THE CAR IT ACCELERATED BACK AT A RAPID SPEED. IT WAS VERY SCARY ... Read more
Crash
Incident date: Jan 3, 2019
AS I WAS PREPARING TO PARK AT MY LOCAL GROCERY STORE IN AN ASSIGNED SPACE I EXPERIENCED A SUDDEN UNINTENDED ACCELERATION. THE FRONT END SLAMMED INTO A CONCRETE RETAINING WALL, CAUSING MAJOR DAMAGE TO BOTH MY VEHICLE AND THE RETAINING WALL. THE CAR WAS PRACTICALLY AT A COMPLETE STOP WHEN THIS OCCURRED. ADDITIONALLY WHEN I REVERSED THE CAR IT ACCELERATED BACK AT A RAPID SPEED. IT WAS VERY SCARY ... Read more
Crash
Incident date: Jan 4, 2019
I HAVE BEEN WAITING FOR PARTS AVAILABILITY FOR OVER A YEAR AND DO NOT APPEAR TO BE MAKING PROGRESS ON THE WAITLIST AT MY DEALERSHIP (PENSKE AUDI). THE DEALERSHIP BLAMES THE MANUFACTURER AND THE MANUFACTURER BLAMES THE DEALERSHIP. IN THE MEANTIME I HAVE NO IDEA WHEN THE PART WILL BECOME AVAILABLE TO PERFORM THE WORK.
Incident date: Nov 19, 2018
I HAVE BEEN RECEIVING NOTICES OF THE TAKATA AIRBAG RECALL REGULARLY FOR ALMOST A YEAR. SEVERAL MONTHS AGO, I ASKED TO BE NOTIFIED WHEN PARTS WERE AVAILABLE. HAVING NOT HEARD BACK FROM THE DEALER (BUT STILL RECEIVING NOTICES, THE LATEST ONE TODAY), I PLACED AN ORDER FOR THE PARTS IN MID-NOVEMBER 2018. STILL HAVE NOT HEARD BACK FROM THE DEALERSHIP.
Incident date: Dec 1, 2018
PASSENGER HEADLIGHT STAYS ON FOR 30 SECONDS WHILE DRIVING. I TURN THE KNOB OFF THEN BACK ON. IT STAYS ON FOR 30 SECONDS AGAIN AND GOES BACK OUT. I JUST HAD THE HEADLIGHTS REPLACED BECAUSE I THOUGHT THEY WERE GOING BAD. I PASSED ANOTHER CAR WITH THE SAME PASSENGER HEADLIGHT OUT THEN I NOTICED THE LIGHT IS NOT BLOWN ITS AN INTERNAL PROBLEM. IVE CHECKED THE WIRING CONNECTOR TO HEADLIGHT AND ITS FINE.... Read more
Incident date: Dec 1, 2018
PASSENGER HEADLIGHT STAYS ON FOR 30 SECONDS WHILE DRIVING. I TURN THE KNOB OFF THEN BACK ON. IT STAYS ON FOR 30 SECONDS AGAIN AND GOES BACK OUT. I JUST HAD THE HEADLIGHTS REPLACED BECAUSE I THOUGHT THEY WERE GOING BAD. I PASSED ANOTHER CAR WITH THE SAME PASSENGER HEADLIGHT OUT THEN I NOTICED THE LIGHT IS NOT BLOWN ITS AN INTERNAL PROBLEM. IVE CHECKED THE WIRING CONNECTOR TO HEADLIGHT AND ITS FINE.... Read more
Incident date: Jan 4, 2019
TAMARA RECALL. MY DEALER, AUDI OF STRATHAM NH KEEPS SENDING ME CARDS TO HAVE THE AIRBAG REPLACED. I MADE AN APPOINTMENT A MONTH AGO AND WHEN I ARRIVED WAS TOLD THEY DIDN'T HAVE IT. MADE ANOTHER APPOINTMENT FOR TODAY, 1/4/19, ON THE BASIS OF BEING TOLD THAT THEY HAD IT IN HAND. WHEN I CALLED TODAY THEY DIDN'T. THEY BLAME IT ON AUDI, SAY THEY ARE ONLY THE DEALERSHIP. I MUST HAVE RECEIVED 15 OR... Read more
Incident date: Jan 2, 2019
ON THREE OCCASIONS BEGINNING IN THE SPRING OF 2018, THE TAILGATE HAS RANDOMLY OPENED WITH NO COMMAND FROM THE OWNERS. EACH TIME THE CAR HAS BEEN IN OUR GARAGE AND WE HAVE BEEN ELSEWHERE. EACH TIME THE TAILGATE COLLIDED WITH THE GARAGE DOOR WHEN WE OPENED THE GARAGE DOOR WAS OPENED CAUSING BODY DAMAGE. A QUICK GOOGLE SEARCH SHOWS THAT THIS IS A RECURRING PROBLEM FOR THE AUDI Q5 AND OTHER MODELS ... Read more
Incident date: Mar 25, 2015
THE BREAKING SYSTEM ON MY AUDI RS5 IS CAUSING THE VEHICLE TO SHUDDER QUITE VIOLENTLY. THERE HAS BEEN SOME SHUDDERING SINCE I BOUGHT THE CAR BUT NOW WITH ONLY 20K MILES IT IS GETTING WORSE. I ASKED THE DEALERSHIP TO CHECK IT OUT, BUT THEY COULD FIND NOTHING WRONG. I HAVE SINCE LEARNED THAT THE SHUDDERING EXPERIENCE IS NOT UNCOMMON IN THE RS5. APART FROM THE DISCOMFORT I AM CONCERNED THAT THERE COUL... Read more
Incident date: Dec 11, 2018
MAXIMUM OIL LIGHT WARNING LIGHT, REDUCE OIL LEVEL, SINCE PURCHASED. GASOLINE GETTING INTO OIL. REMOVED 9 QUARTS OF GASOLINE SATURATED OIL OUT OF CAR. AUDI SAYS I NEED TO DRIVE CAR MORE. AUDI RECENTLY REPLACED OIL & FILTER AND SAID TO MONITOR . DROVE CAR FROM DEALERSHIP SERVICE, WARNING LIGHT CAME BACK ON, CHECKED ENGINE WITH AFTER MARKET OIL DIP STICK, STONE SMELL OF GAS IN OIL. VEHICLE TOWED BACK... Read more
Incident date: Jan 1, 2018
SHARP METAL PIECES COULD EXPLODE FROM THE AIRBAG WE HAVE CALLED AUDI OF BRIDGEWATER - 908-800-9000
Incident date: Jan 3, 2019
TAKATA RECALL I HAVE CONTACTED THE AUDI DEALER AND AUDI USA SEVERAL TIMES TO GET A REPAIR SCHEDULED WITHOUT ANY SUCCESS. THIS HAS NOW BEEN GOING ON FOR MORE THAN 2 YEARS. EVERY TIME I GET THE SAME STORY. WE HAVE NOT RECEIVED ANY PARTS, ONE TIME THEY TOLD ME THE REPAIR HAD JUST BEEN REVOKED AND THAT THEY WERE WAITING NEW INFORMATION. I FEEL VERY UNSAFE WITH THE SITUATION.
Incident date: Jan 3, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. AUDI NORTH ATLANTA (11505 ALPHARETTA HIGHWAY, ROSWELL, GA 30076, 888-726-2520) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED ... Read more
Incident date: Dec 30, 2018
MY CAR STARTED TO HAVE SMELL OF EXHAUST. IT STARTED THREE DAYS AGO WHILE I WAS DRIVING. THE DAY AFTER A LIGHT OF WIPER DEFECTIVE SHOWED UP. THEN THE FUEL DOOR COULDN'T OPEN FROM THE INSIDE, I HAD TO USE THE EMERGENCY FUEL RELEASE TO OPEN THE DOOR. THE SMELL IS ALL THE TIME (PARKED OR IN MOTION).
Incident date: Dec 30, 2018
MY CAR STARTED TO HAVE SMELL OF EXHAUST. IT STARTED THREE DAYS AGO WHILE I WAS DRIVING. THE DAY AFTER A LIGHT OF WIPER DEFECTIVE SHOWED UP. THEN THE FUEL DOOR COULDN'T OPEN FROM THE INSIDE, I HAD TO USE THE EMERGENCY FUEL RELEASE TO OPEN THE DOOR. THE SMELL IS ALL THE TIME (PARKED OR IN MOTION).
Incident date: Jun 1, 2018
TAKATA RECALL. I NOTICED THAT MY CAR CONSUMES LOTS OF OIL DUE TO THE ENGINE OIL CONSUMPTION. ANYTIME I PERFORM OIL CHANGE, IT WON'T LAST LONGER THAN 7 DAYS.
Incident date: Dec 9, 2018
THE PASSENGER AIRBAG OFF INDICATOR LIGHT IS ON. CHECKED WITH AUDI AND THEY ARE SAYING THE PASSENGER OCCUPANT DETECTION SYSTEM NEEDS TO BE REPLACED. EAXCT SAME ISSUE AS THE AUDI RECALL 74D5
Incident date: Sep 18, 2018
MY 2012 AUDI A7 SHUT OFF AS I WAS DRIVING DOWN THE STREET. TOOK IT TO AUDI MEMPHIS AND THEY STATED THERE WAS A LEAK IN MY TRANS COOLANT CONTROL VALUE. AFTER DOING A LITTLE RESEARCH I FOUND THIS TO BE A COMMON PROBLEM IN AUDI'S. THE REPAIR IS ABOUT 6,500 DOLLARS.
Incident date: Sep 18, 2018
MY 2012 AUDI A7 SHUT OFF AS I WAS DRIVING DOWN THE STREET. TOOK IT TO AUDI MEMPHIS AND THEY STATED THERE WAS A LEAK IN MY TRANS COOLANT CONTROL VALUE. AFTER DOING A LITTLE RESEARCH I FOUND THIS TO BE A COMMON PROBLEM IN AUDI'S. THE REPAIR IS ABOUT 6,500 DOLLARS.