Showing 16,369 complaints for AUDI
Incident date: Nov 28, 2018
PASSENGER SEAT OCCUPANCY SENSOR SRS AIRBAG LIGHT WARNING COMES UP WHETHER OR NOT THERE IS A SEATED PASSENGER. PASSENGER IS NOT BEING DETECTED AND AIRBAG STAYS OFF. HAPPENS WHEN STATIONARY OR IN MOTION. VEHICLE IS ALWAYS GIVING WARNING SOUNDS THAT SEAT BELT IS NOT FASTENED. ISSUE TESTED BY DEALER. SEEMS TO BE COMMON KNOWN ISSUE WITH RECENT AUDI'S. OTHERS TO HAVE REPORTED SAME ISSUE.
Incident date: Nov 28, 2018
PASSENGER SEAT OCCUPANCY SENSOR SRS AIRBAG LIGHT WARNING COMES UP WHETHER OR NOT THERE IS A SEATED PASSENGER. PASSENGER IS NOT BEING DETECTED AND AIRBAG STAYS OFF. HAPPENS WHEN STATIONARY OR IN MOTION. VEHICLE IS ALWAYS GIVING WARNING SOUNDS THAT SEAT BELT IS NOT FASTENED. ISSUE TESTED BY DEALER. SEEMS TO BE COMMON KNOWN ISSUE WITH RECENT AUDI'S. OTHERS TO HAVE REPORTED SAME ISSUE.
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2011 AUDI AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NUMEROUS UNKNOWN AUDI DEALERS AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CO
... NTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Feb 7, 2019
2011 AUDI Q5 WOULDN'T HOLD IDLE, WOULDN'T ACCELERATE ON CITY STREET, STALLED AT A TURN CHECK ENGINE LIGHT CAME ON AND IT WOULDN'T START BACK UP NOT EVEN TURN OVER. IT HAD TO BE TOWED TO THE MECHANIC. FUEL PUMP ELECTRONICS FAULTY, THEY REPLACED THE FUEL PUMP MODULE. AUDI HAS 96K MILES.
Incident date: Jan 17, 2018
2011 AUDI Q5 MISFIRING AFTER OIL CONSUMPTION REPAIR. TOOK BACK TO SERVICE CENTER AND IT WAS MISFIRING. FOUND PIPE FOR THE OIL SEPARATOR WAS NOT ATTACHED.
Incident date: Jan 17, 2018
2011 AUDI Q5 MISFIRING AFTER OIL CONSUMPTION REPAIR. TOOK BACK TO SERVICE CENTER AND IT WAS MISFIRING. FOUND PIPE FOR THE OIL SEPARATOR WAS NOT ATTACHED.
Incident date: Jan 29, 2018
TIMING CHAIN TENSIONER, TENSIONER ETC FOR CAMSHAFTS WITH ENGINE REPAIR. DURING OIL CONSUMPTION REPAIR THE MECHANIC NOTICED THIS ISSUE AND IT WAS REPAIRED DURING THE OIL CONSUMPTION REPAIR. 2011 AUDI Q5 75K MILES
Incident date: Jan 29, 2018
TIMING CHAIN TENSIONER, TENSIONER ETC FOR CAMSHAFTS WITH ENGINE REPAIR. DURING OIL CONSUMPTION REPAIR THE MECHANIC NOTICED THIS ISSUE AND IT WAS REPAIRED DURING THE OIL CONSUMPTION REPAIR. 2011 AUDI Q5 75K MILES
Incident date: Jan 29, 2018
2011 AUDI Q5 COOLANT PUMP REPLACED DUE TO SEEPAGE. WATER PUMP, BOLTS AND O RING FOR PLASTIC PIPE CONNECTOR PIECE. FOUND DURING THE OIL CONSUMPTION REPAIRS AT 74K MILES.
Incident date: Aug 31, 2017
OIL CONSUMPTION IS HORRIBLE I'M REFILLING A QUART OF OIL EVERY FEW HUNDRED MILES. I BOUGHT THE CAR USED AND I DID RECEIVE NOTICE OF A RECALL ON THE VEHICLE REGARDING THE OIL CONSUMPTION ISSUE.
Incident date: Feb 2, 2019
TURBO FAILURE AT 62,356 MILES. CAR HAS BEEN INTO DEALER FOR ALL REQUIRED MAINTANENCE. TURBO FAILURE OCCURRED WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY FOR A FAMILY GATHERING. CAR WENT INTO LIMP MODE AND NEARLY STALLED ON THE HIGHWAY. I WAS ABLE TO PULL OFF TO A SAFE SPOT AND THERE WAS AN EPC ERROR ON THE DASH. THE CAR WOULD NOT RESTART. TOWED TO DEALER, AND RECEIVED A REPAIR QUOTE FOR MORE THAN
... 10K. I BELIEVE THERE ARE MANY OTHER CUSTOMERS FACING SIMILAR ISSUES AND AUDI SHOULD LOOK INTO THIS ISSUE AND COVER THE REPAIRS. THERE IS A TSB OUT FROM AUDI REGARDING THIS. I HAVE CONTACTED AUDI OF AMERICA AND WAITING FOR A RESPONSE FROM THEM FOR GOODWILL REPAIRS.Read more
Incident date: Feb 7, 2019
VEHICLE IS EQUIPPED WITH ADAPTIVE HEADLIGHTS. WHEN I TURN THE PASSENGER SIDE LOW BEAM GOES OUT.
Incident date: Feb 1, 2019
HIGH PRESSURE FUEL PUMP (HPFP) FAILED WHILE DRIVING. CAR STOPPED INSTANTLY IN TRAFFIC AND WOULD NOT START CREATING A VERY DANGEROUS SITUATION. CAR HAS ONLY 46,XXX MILES AND THIS IS A COMMON FAILURE WITH TDI VW CARS.
Incident date: Feb 4, 2019
TAKATA AIRBAG REPLACEMENT NOT AVAILABLE FOR MONTHS NOW.....SAFETY RECALL 74D5- PODS NHTSA: 18V370.... I KEEP CALLING AUDI TO FIX PROBLEM, TO NO AVAIL.
Incident date: Feb 8, 2019
TAKATA RECALL AUDI DEALERS IN MY AREA NEVER HAVE THE REQUIRED PARTS TO COMPLETE THE RECALL FOR NEARLY 2 YEARS
Incident date: Feb 6, 2019
ELECTRIC POWER STEERING RANDOMLY BECOMES INOPERABLE LEADING TO HARD STEERING OR WHEELS NOT RETURNING TO CENTER. FEEL CAN BE NOTCHY WHERE STEERING ASSIST IS INCONSISTENT AS A FUNCTION OF STEERING WHEEL POSITION. ISSUE HAPPENS RANDOMLY WHILE CAR IS IN MOTION AT VARIOUS SPEEDS
Incident date: Dec 15, 2018
WHEN IT RAINS WATER GETS IN THE CAR ON THE DRIVER SIDE NOW MY WINDOW DONT COME DOWN ARE UP
Incident date: Dec 6, 2018
TL* THE CONTACT OWNS A 2015 AUDI Q5. ON SEVERAL OCCASIONS, WHILE DRIVING, THERE WAS AN ABNORMAL BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. CROWN AUDI OF CLEARWATER (18940 US-19, CLEARWATER, FL 33764, (888) 727-0742) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING).
... THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,999.Read more
Fire
Incident date: Jan 29, 2019
TL* THE CONTACT OWNS A 2013 AUDI Q5. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUDI NORWELL (59 POND ST, NORWELL, MA 02061, (781) 261-5000) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE BLOCK WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,100.
Incident date: Jan 30, 2019
IT WAS AN UNUSUALLY COLD DAY (-14 DEGREES) IN MICHIGAN. I HAD BEEN DRIVING THE CAR EARLIER THAT DAY WITHOUT INCIDENT. I PARKED THE CAR IN THE GARAGE AND APPROXIMATELY 1 HOUR LATER I WENT TO USE IT AND I WAS PRESENTED WITH LOUD WARNING BEEPS AND THE FOLLOWING MESSAGE: "STEERING DEFECTIVE! DO NOT DRIVE VEHICLE!" IT WAS OBVIOUS THAT THE (ELECTRIC) POWER ASSIST WAS NOT FUNCTIONING. I TRIED EVERY HO
... UR AND AFTER ABOUT 4 HOURS THE ERROR WAS GONE AND THE POWER STEERING SEEMED TO BE WORKING CORRECTLY. IT HAS BEEN FINE SINCE. I CALLED THE DEALER ABOUT THE ISSUE BUT DID NOT BRING IT TO THEM FOR A "DIAGNOSIS". I NOTICED A RECALL (15V-452) FOR THE 2015 SQ5 FOR THIS EXACT PROBLEM AND WONDERED WHY AN SQ5 WOULD BE DIFFERENT FROM MY 2015 Q5 (WITH A 3.0L V6 ENGINE). THERE ARE QUITE A FEW PEOPLE ON THE INTERNET COMPLAINING ABOUT THE SAME ISSUE DURING VERY COLD DAYS AND I'M TRYING TO UNDERSTAND THE ROOT CAUSE. THE RECALL IS NOTHING MORE THAN A SOFTWARE UPDATE. (MAYBE TO EXPAND THE ACCEPTABLE THRESHOLD VALUES?) I AM CONCERNED THAT THE RECALL WAS NOT SCOPED PROPERLY AND IS ACTUALLY AFFECTING OTHER AUDIS. I AM A FORMER VW/AUDI MECHANIC WITH OVER 30 YEARS OF MECHANICAL EXPERIENCE.Read more
Incident date: Feb 5, 2019
I'VE CALLED MULTIPLE TIMES TO SCHEDULE AN AIR BAG RECALL FIX BUT I KEEP GETTING BLOWN OFF.
Incident date: Feb 5, 2019
I BOUGHT A BRAND NEW 2018 AUDI Q7 PRETIGE WITH GOODYEAR RUN FLAT TIRES. ALL FOUR TIRES FAILED OR ARE FAILING WITH TREAD LOSS AND TREAD SEPARATION/DELAMINATING. I BOUGHT TIRE HAZARD COVERAGE AT ADDED COST. AT 6500 MILES ONE TIRE LOST A LARGE TREAD SECTION, AND THIS TIRE WAS REPLACED BY AUDI BEND OREGON. AS OF TODAY WHEN I TOOK CAR TO AUDI NAPLES FL, NOW THE OTHER THREE TIRES AT 17000 MILES ALL SHO
... W DEFECT. AUDI WILL NOT STAND BY THE WARRANTY STATE NO IT'S OVER 12000 MILEDELAMINATION/FRAYING TREAD. AUDI STATES ITS A GOODYEAR TIRE ISSUE BUT AUDI PUT THESE TIRES ON THE CARS THEY SOLD. THEY STATED THAT DUE TO PROBLEMS AUDI PUTS PERRILLI OR CONTINENTAL TIRES AND NO LONGER GOODYEAR. I NEVER GOT AN ALERT TO DEFECT OR TO GETTING TIRES INSPECTED FOR A DEFECT. THEY NOW WANT ME TO PAY FOR 4 NEW TIRES WITHOUT ANY ALLOWANCE FOR MY UPFRONT WARRANTY COST AND THE FACT AUDI STATED THEY WERE SWITCHING OUT TO PERELLI TIRES BUT IT EXPIRED FOR ME. THESE TIRES ARE NOT SAFE AND I WILL ATTACH PICTURES OF THE DEFECTS. AND THE DOT NUMBERS OF THE 3 ORGANIC FINAL TIRES AND THE ONE REPLACED - NEC4JJ1R4617 NEC4JJ1R3917 NEC4JJ1R4717 NEC4JJ1R4717Read more
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI FLATIRONS (13321 W MIDWAY BLVD, BROOMFIELD, CO 80020, (866) 604-3244) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS
... NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Feb 3, 2019
TAKATA RECALL COOLANT FAILER AND MOTOR
Incident date: Jan 29, 2019
NO POWER STEERING WHEN STARTING CAR. " STEERING DEFECTIVE DO NOT DRIVE VEHICLE" WARNING ON DASH.
Incident date: Jan 28, 2019
ON JANUARY 28, 2019 I WAS DRIVING TO MY MEDICAL APPOINTMENT AT 35 MILES PER HOUR WHEN MY CAR FROZE UP THEN BUCKED AND NOW NO LONGER THE TRANSMISSION WILL NO LONGER ENGAGE. UPON RESEARCH AUDI HAS KNOWN OF THIS TRANSMISSION HAVING SERIOUS FAULTS AND THAT IT WILL BREAK DOWN WITHOUT WARNING. AUDI HAS REFUSED TO DO ANY RECALL ON THESE TRANSMISSIONS, EVEN AFTER A CLASS ACTION THAT WAS SETTLED, AUDI WILL
... NOT DO ANY RECALL.Read more
Incident date: Jan 28, 2019
ON JANUARY 28, 2019 I WAS DRIVING TO MY MEDICAL APPOINTMENT AT 35 MILES PER HOUR WHEN MY CAR FROZE UP THEN BUCKED AND NOW NO LONGER THE TRANSMISSION WILL NO LONGER ENGAGE. UPON RESEARCH AUDI HAS KNOWN OF THIS TRANSMISSION HAVING SERIOUS FAULTS AND THAT IT WILL BREAK DOWN WITHOUT WARNING. AUDI HAS REFUSED TO DO ANY RECALL ON THESE TRANSMISSIONS, EVEN AFTER A CLASS ACTION THAT WAS SETTLED, AUDI WILL
... NOT DO ANY RECALL.Read more
Incident date: Sep 3, 2018
19N4 RECALL FOR ELECTRIC AFTER RUN COOLANT PUMP. AUDI HAS FAILED TO COMPLETE THE REPAIRS.
Incident date: Dec 18, 2018
CPSC: DRIVING ON INTERSTATE AT 70 MPH, SIDEWALL BLEW OUT ON TIRE. PIRELLI CINTURATO P7, 245/40R18. THIS IS THIRD TIRE IN A SET OF 4 TO FAIL ON AN AUDI A4, 2017 MODEL *DT *TR
Incident date: Dec 14, 2018
BUCKLE ON FRONT PASSENGER SEAT WOULD NOT LATCH. DEALER SAID IT WAS DEFECTIVE AND I HAD TO PAY $250.80 TO REPLACE. BUCKLE WAS REPLACED DEC. 17, 2018
Incident date: May 28, 2018
TL* THE CONTACT OWNS A 2014 AUDI A5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (JACK DANIELS AUDI OF UPPER SADDLE RIVER, 243 NJ-17, UPPER SADDLE RIVER, NJ 07458) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL
... REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Jan 27, 2019
DUE TO EXTREME COLD WEATHER THE REAR SUNROOF GLASS PANE SHATTERED. THE VEHICLE WAS PARKED OVER NIGHT IN NEGATIVE DEGREE WEATHER; NOT IN MOTION. AUDI DEALERSHIP RECOGNIZES THIS AS A NATURAL CAUSED INSTANCE, NOT COVERED BY WARRANTY AND NOT COVERED UNDER THE PAST RECALL, WHICH WAS ONLY FOR THE FRONT SUNROOF GLASS PANE.
Incident date: Jan 27, 2019
DUE TO EXTREME COLD WEATHER THE REAR SUNROOF GLASS PANE SHATTERED. THE VEHICLE WAS PARKED OVER NIGHT IN NEGATIVE DEGREE WEATHER; NOT IN MOTION. AUDI DEALERSHIP RECOGNIZES THIS AS A NATURAL CAUSED INSTANCE, NOT COVERED BY WARRANTY AND NOT COVERED UNDER THE PAST RECALL, WHICH WAS ONLY FOR THE FRONT SUNROOF GLASS PANE.
Incident date: Jan 1, 2018
TL* THE CONTACT OWNS A 2010 AUDI A5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) IN JANUARY OF 2018. HOFFMAN AUDI OF EAST HARTFORD (700 CONNECTICUT BLVD, EAST HARTFORD, CT) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Dec 24, 2018
THE GEARBOX MALFUNCTION SCREEN ON THE DASH SHOWED UP OUT OF NOWHERE THEN FOLLOWED BY A PARKING BRAKE MALFUNCTION THEN THE CAR GOES INTO NEUTRAL AND JUST SITS THERE REVVING THE ENGINE. I TRY TO PUT IT IN NEUTRAL THEN DRIVE BUT THE LEVER GETS STUCK AND I CANT MOVE TO DRIVE. THIS FIRST HAPPEN IN THE HIGHWAY AND I COULDN'T DO ANYTHING ABOUT IT AND I KNOW THIS CAR HAS HIGH MILEAGE BUT LOOKING AT IT THI
... S TRANSMISSION HAS PROBLEMS ALL THE WAY TO THE 2016 MODELS. THIS IS SOMETHING THAT NEEDS TO BE LOOKED AT BECAUSE THIS IS A POTENTIAL HAZARD AT HIGHWAY SPEEDSRead more
Incident date: Dec 28, 2018
WHEN STARTING THE CAR, THE ENGINE WOULD CRANK FOR SEVERAL SECONDS AND SOMETIMES WOULD NOT START AT ALL UNTIL RESTARTING THE IGNITION SEQUENCE. WHILE AT A STOP, THE CAR WOULD JUMP SUDDENLY AFTER A DELAY OF PRESSING THE GAS PEDAL AND THE IDLE WAS VERY UNEVEN. AFTER TURNING THE CAR OFF, THE SMELL OF GASOLINE WOULD PERMEATE AROUND THE VEHICLE FOR A LONG TIME, MAINLY COMING FROM THE ENGINE AREA. WHE
... N OPENING THE HOOD, THE ENTIRE ENGINE COMPARTMENT HAD A SHINY APPEARANCE ALMOST AS IF A MIST OF GAS OR SOLVENT COVERED EVERY SURFACE. EVENTUALLY A SMALL POOL OF GAS WAS VISIBLE SITTING ON TOP OF THE ENGINE UNDERNEATH THE SUPERCHARGER. THE AUDI DEALERSHIP EVALUATED THE LEAK AND DETERMINED IT TO BE THE FUEL RAIL WHICH HAS BEEN KNOWN TO LEAK IN SIMILAR V6 3.0 AUDI ENGINE MODELSRead more
Incident date: Dec 28, 2018
WHEN STARTING THE CAR, THE ENGINE WOULD CRANK FOR SEVERAL SECONDS AND SOMETIMES WOULD NOT START AT ALL UNTIL RESTARTING THE IGNITION SEQUENCE. WHILE AT A STOP, THE CAR WOULD JUMP SUDDENLY AFTER A DELAY OF PRESSING THE GAS PEDAL AND THE IDLE WAS VERY UNEVEN. AFTER TURNING THE CAR OFF, THE SMELL OF GASOLINE WOULD PERMEATE AROUND THE VEHICLE FOR A LONG TIME, MAINLY COMING FROM THE ENGINE AREA. WHE
... N OPENING THE HOOD, THE ENTIRE ENGINE COMPARTMENT HAD A SHINY APPEARANCE ALMOST AS IF A MIST OF GAS OR SOLVENT COVERED EVERY SURFACE. EVENTUALLY A SMALL POOL OF GAS WAS VISIBLE SITTING ON TOP OF THE ENGINE UNDERNEATH THE SUPERCHARGER. THE AUDI DEALERSHIP EVALUATED THE LEAK AND DETERMINED IT TO BE THE FUEL RAIL WHICH HAS BEEN KNOWN TO LEAK IN SIMILAR V6 3.0 AUDI ENGINE MODELSRead more
Incident date: Jan 4, 2019
I WAS DRIVING ON THE HIGHWAY AT 55-75 MILES PER HOUR. I SAW AN ORANGE INDICATOR LIGHT FOR THE 'GLOW PLUG SYSTEM' APPEAR, WITH NO PREVIOUS WARNING. I CONTINUED TO DRIVE FOR SEVERAL MINUTES, BUT FELT A LOSS OF POWER. THE ACCELERATOR WHEN DEPRESSED DID NOT RESPOND WITH POWER. I WAS IN THE LEFT LANE OF TRAFFIC WHICH SLOWED DOWN TO A STANDSTILL, BUT WHEN TRAFFIC PICKED UP, MY CAR STALLED AND STOPPED CO
... MPLETELY. I TRIED TO RESTART THE ENGINE UNSUCCESSFULLY. I WAS STUCK IN THE LEFT LANE OF TRAFFIC AND BLOCKING ONCOMING TRAFFIC AT HIGH SPEEDS. IT WAS VERY DANGEROUS AND I HAD TWO CHILDREN IN THE CAR. I CALLED 911 AND THE HIGHWAY PATROL HAD TO STOP ALL LANES OF THE TRAFFIC TO PUSH ME TO THE HIGHWAY SHOULDER. WE CALLED AUDI CARE AND EVEN THE POLICE URGED THEM TO SEND A TOW TRUCK IMMEDIATELY, THEY GAVE ME A 60-90 MIN WINDOW, WHICH THEY THEN PUSHED UP TO 30 MINUTES, AFTER ALREADY BEING ON A CALL WITH THEM FOR 30 MINUTES. ULTIMATELY, THE POLICE FLAGGED DOWN A AAA TO SEND ME A TOW TRUCK SINCE I ALSO HAD AAA. THE AUDI DEALER SAID THIS WAS A KNOWN PROBLEM OF THE FUEL PUMP GOING BAD AND SENDING METAL SHAVINGS INTO THE DIESEL FUEL SYSTEM, WHICH THEY REPLACED COMPLETELY UNDER THE AUDI MANUFACTURER'S WARRANTY WITH NO CHARGE TO ME, BUT IT WAS A POTENTIALLY FATAL INCIDENT AS IT OCCURRED ON A HIGH SPEED LOS ANGELES FREEWAY WITH NO WARNING.Read more
Incident date: Jan 26, 2019
THE CAR CAN BE LOCKED BY A TODDLER FROM REAR SEAT EVEN WHEN THE CHILD SAFETY IS ENABLED WHILE THE CAR IS IDLE. IT DOES NOT MATTER WHETHER THE REMOTE/KEY IS INSIDE OR OUTSIDE THE CAR. WHEN THE CAR IS IDLE, YOU CANNOT UNLOCK THE CAR USING THE REMOTE AND THE TODDLER WILL BE LOCKED INSIDE THE CAR. THIS CASE IS THE SAME PROBLEM AS THE CASE OF NHTSA ID NUMBER: 10626358, WHICH WAS REPORTED FOR 2014 AUD
... I Q7 IN 2014. I SEARCHED ONLINE AND FOUND LOTS OF PEOPLE ARE REPORTING SIMILAR PROBLEM. BUT THIS CASE POTENTIALLY CAN BE DEADLY FOR THE TODDLER IF THE CAR IS PARKED IN A NON-OPEN SPACE. THE 2014 CASE REPORT MENTIONED THAT THIS PROBLEM HAS BEEN THERE FOR AT LEAST 5 YEAR BEFORE 2014. SO, IT HAS BEEN ALMOST 10 YEAR SINCE THE PROBLEM WAS REPORTED. FORTUNATELY, THE MOTHER WAS INSIDE THE CAR TOGETHER WITH THE TODDLE AND SHE UNLOCKED THE CAR FROM INSIDE. OTHERWISE, IT WILL BE A TRAGIC DAY FOR US WITH ALMOST 0 DEGREE AND THE SNOW STORM. AUDI NEED TO DISABLE THE 'LOCK ALL DOOR FROM REAR' FUNCTION. THIS IS A VERY SERIOUS SAFETY CONCERN AND AUDI SHOULD PAY ATTENTION TO FIX THE PROBLEM. IN SUMMARY, THERE ARE TWO SITUATIONS THAT THE TODDLER CAN LOCK HIMSELF INSIDE THE CAR: 1. THE CAR IS NOT RUNNING. THE TODDLER CAN LOCK HIMSELF IN THE CAR IF THE PARENTS ACCIDENTLY LEFT THE REMOTE IN THE CAR. FOR THIS CASE, THE PARENTS CAN UNLOCK THE CAR WITH THE OTHER SET OF REMOTE. 2. THE CAR IS RUNNING. THE TODDLER CAN LOCK HIMSELF IN THE CAR NO MATTER WHERE THE REMOTE IS. BUT IN THIS CASE, THE DOOR CANNOT BE UNLOCKED WITH THE REMOTE. SO, IF YOU ARE OUTSIDE THE CAR (FOR EXAMPLE, JUST FINISHED BUCKLING UP THE TODDLER), YOU ARE OUT OF LUCK. I DON'T KNOW WHAT YOU CAN DO BEFORE THE CAR IS OUT OF GAS. AND THIS SITUATION IS MORE DANGEROUS.Read more
Incident date: Jan 24, 2019
TAKATA RECALL -- SINCE OCTOBER 2018, I HAVE BEEN RECEIVING MESSAGES FROM AUDI THAT THE REPAIR IS AVAILABLE AND THAT I SHOULD SCHEDULE AN APPOINTMENT IMMEDIATELY FOR MY SAFETY AND THE SAFETY OF MY FAMILY. SINCE THEN, I HAVE MADE SEVERAL APPOINTMENTS WITH MY LOCAL DEALER ONLY TO HAVE EACH OF THEM CANCELED DUE TO THE AIRBAG BEING ON BACKORDER OR OTHERWISE UNAVAILABLE. ON JANUARY 24, I CALLED BOTH M
... Y LOCAL DEALER, AUDI EATONTOWN, AND AUDI CUSTOMER EXPERIENCE. THE FORMER TOLD ME THAT THERE ISN'T A SINGLE REPLACEMENT AIRBAG IN NJ WHILE THE LATTER THEN EXTENDED THE LACK OF AIRBAG REPLACEMENTS TO THE ENTIRE US.Read more
Incident date: Jan 22, 2019
AUTOMATIC REAR DOOR LIFTS OPEN BY ITSELF INTERMITTENTLY WHILE THE VEHICLE IS PARKED AND LOCKED. I TOOK THE VEHICLE TO MCKENNA AUDI IN NORWALK (1/22/19). TECHNICIANS COULD NOT FIND FAULT. CANNOT REPAIR IF NOT BROKEN OR SHOWING FAULT. WE STILL HAVE THE PROBLEM, IT HAPPENED THREE DIFFERENT TIMES, TWICE AT HOME INSIDE THE GARAGE AND ONCE AT A RESTAURANT PARKING LOT. REMOTES WERE NOT USED OR PRESS ACCI
... DENTLY TO ACTIVATE THE REAR DOOR OPENER. THE LAST TIME THE REAR DOOR OPEN BY ITSELF, I TRIED TO USE THE REMOTE TO CLOSE IT, BUT THE DOOR WILL NOT CLOSE AND MADE A LATCHING NOISE, LIKE IT WAS TRYING TO LOCK THE DOOR. I WAS ABLE TO CLOSE THE DOOR MANUALLY, AFTER IT CLOSED, THE REMOTE WORKED AND I WAS ABLE TO OPENED AND CLOSED THE REAR DOOR AUTOMATICALLY.Read more
Incident date: Jan 22, 2019
AUTOMATIC REAR DOOR LIFTS OPEN BY ITSELF INTERMITTENTLY WHILE THE VEHICLE IS PARKED AND LOCKED. I TOOK THE VEHICLE TO MCKENNA AUDI IN NORWALK (1/22/19). TECHNICIANS COULD NOT FIND FAULT. CANNOT REPAIR IF NOT BROKEN OR SHOWING FAULT. WE STILL HAVE THE PROBLEM, IT HAPPENED THREE DIFFERENT TIMES, TWICE AT HOME INSIDE THE GARAGE AND ONCE AT A RESTAURANT PARKING LOT. REMOTES WERE NOT USED OR PRESS ACCI
... DENTLY TO ACTIVATE THE REAR DOOR OPENER. THE LAST TIME THE REAR DOOR OPEN BY ITSELF, I TRIED TO USE THE REMOTE TO CLOSE IT, BUT THE DOOR WILL NOT CLOSE AND MADE A LATCHING NOISE, LIKE IT WAS TRYING TO LOCK THE DOOR. I WAS ABLE TO CLOSE THE DOOR MANUALLY, AFTER IT CLOSED, THE REMOTE WORKED AND I WAS ABLE TO OPENED AND CLOSED THE REAR DOOR AUTOMATICALLY.Read more
Incident date: Jan 19, 2019
I GOT THIS BRAND NEW CAR. HOWEVER IT HAS MAJOR DEFECTS PERTAINING TO DRIVE SHIFT, AUTO SHUT , SENSORS, SPEEDOMETER AND THE VIRTUAL COCKPIT. I WAS DRIVING ON FREEWAY 5 SOUTH BOUND WHEN I SHIFT THE GEAR FROM "D" TO "S" AND IT WENT INTO NEUTRAL AND IT LOST POWER. THERE WERE CARS BEHIND ME WHO WERE HONKING AND SCARED FOR MY LIFE. THE CAR WAS A BRAND NEW WHEN I GOT IT, I GOT THE CAR ON 11/29/2019. ON I
... DROVE IT FOR ONLY THREE WEEKS BEFORE I STARTING TO HAVE ISSUES WITH THE VIRTUAL COCKPIT WHERE IT BLACKS OUT. THE SPEEDOMETER BLACKS OUT COMPLETELY AND I WOULDN'T EVEN KNOW THE SPEED OF MY CAR. UPON THIS ISSUES AND THE OTHER RELATED ISSUES RELATED TO VITUAL COCKPIT I TOOK THE CAR BACK TO DEALERSHIP. THE DEALERSHIP KEPT THE CAR FOR TWO AND RETURNED THE CAR BACK TO ME ON 1/18/*2019. I STARTED EXPERIENCING ISSUES WITH THE AUTO/SHUT AS WHEN THE CAR GET STOPPED AT A SIGNAL, IT DOESN'T START AND HAVE TO RESTART THE CAR AND LATER I HAD ISSUE WITH DRIVE SHIFT GOING INTO NEUTRAL WHEN I SHIFT IT FROM "D" DRIVE MORE TO "S" SPORTS MODE ON FREEWAY. PLEASE CONTACT ME TO GET MORE DETAIL ON IT. *TRRead more
Incident date: Jan 19, 2019
I GOT THIS BRAND NEW CAR. HOWEVER IT HAS MAJOR DEFECTS PERTAINING TO DRIVE SHIFT, AUTO SHUT , SENSORS, SPEEDOMETER AND THE VIRTUAL COCKPIT. I WAS DRIVING ON FREEWAY 5 SOUTH BOUND WHEN I SHIFT THE GEAR FROM "D" TO "S" AND IT WENT INTO NEUTRAL AND IT LOST POWER. THERE WERE CARS BEHIND ME WHO WERE HONKING AND SCARED FOR MY LIFE. THE CAR WAS A BRAND NEW WHEN I GOT IT, I GOT THE CAR ON 11/29/2019. ON I
... DROVE IT FOR ONLY THREE WEEKS BEFORE I STARTING TO HAVE ISSUES WITH THE VIRTUAL COCKPIT WHERE IT BLACKS OUT. THE SPEEDOMETER BLACKS OUT COMPLETELY AND I WOULDN'T EVEN KNOW THE SPEED OF MY CAR. UPON THIS ISSUES AND THE OTHER RELATED ISSUES RELATED TO VITUAL COCKPIT I TOOK THE CAR BACK TO DEALERSHIP. THE DEALERSHIP KEPT THE CAR FOR TWO AND RETURNED THE CAR BACK TO ME ON 1/18/*2019. I STARTED EXPERIENCING ISSUES WITH THE AUTO/SHUT AS WHEN THE CAR GET STOPPED AT A SIGNAL, IT DOESN'T START AND HAVE TO RESTART THE CAR AND LATER I HAD ISSUE WITH DRIVE SHIFT GOING INTO NEUTRAL WHEN I SHIFT IT FROM "D" DRIVE MORE TO "S" SPORTS MODE ON FREEWAY. PLEASE CONTACT ME TO GET MORE DETAIL ON IT. *TRRead more
Incident date: Jan 19, 2019
I GOT THIS BRAND NEW CAR. HOWEVER IT HAS MAJOR DEFECTS PERTAINING TO DRIVE SHIFT, AUTO SHUT , SENSORS, SPEEDOMETER AND THE VIRTUAL COCKPIT. I WAS DRIVING ON FREEWAY 5 SOUTH BOUND WHEN I SHIFT THE GEAR FROM "D" TO "S" AND IT WENT INTO NEUTRAL AND IT LOST POWER. THERE WERE CARS BEHIND ME WHO WERE HONKING AND SCARED FOR MY LIFE. THE CAR WAS A BRAND NEW WHEN I GOT IT, I GOT THE CAR ON 11/29/2019. ON I
... DROVE IT FOR ONLY THREE WEEKS BEFORE I STARTING TO HAVE ISSUES WITH THE VIRTUAL COCKPIT WHERE IT BLACKS OUT. THE SPEEDOMETER BLACKS OUT COMPLETELY AND I WOULDN'T EVEN KNOW THE SPEED OF MY CAR. UPON THIS ISSUES AND THE OTHER RELATED ISSUES RELATED TO VITUAL COCKPIT I TOOK THE CAR BACK TO DEALERSHIP. THE DEALERSHIP KEPT THE CAR FOR TWO AND RETURNED THE CAR BACK TO ME ON 1/18/*2019. I STARTED EXPERIENCING ISSUES WITH THE AUTO/SHUT AS WHEN THE CAR GET STOPPED AT A SIGNAL, IT DOESN'T START AND HAVE TO RESTART THE CAR AND LATER I HAD ISSUE WITH DRIVE SHIFT GOING INTO NEUTRAL WHEN I SHIFT IT FROM "D" DRIVE MORE TO "S" SPORTS MODE ON FREEWAY. PLEASE CONTACT ME TO GET MORE DETAIL ON IT. *TRRead more
Incident date: Jan 24, 2019
OIL CONSUMPTION I HAD THIS CAR SINCE 2012 AND FOUND OUT RECENTLY ABOUT OIL CONSUMPTION CLASS ACTION LAWSUIT THROUGH THE INTERNET, WHEN MY CAR STARTED CONSUMING COPIOUS AMOUNTS OF OIL. THE OWNER MANUAL SAYS A QUART PER ~1,200 MILES, BUT I'M GETTING OIL LIGHT AT ABOUT 400 MILES AFTER SERVICE AT THE DEALERSHIP. I SPOKE WITH MULTIPLE DEALERSHIPS INCLUDING THE DEALERSHIP I'M CURRENTLY DOING EVERY 10
... K MAINTENANCE WITH AND NONE HAVE ACTUALLY HELPED ME OUT SINCE I'M OUT OF WARRANTY OF 80K. I SPOKE WITH AUDI CORPORATE AND THEY SAY THEY WILL REVIEW WHEN THEY GET TO MY CASE WHICH IS PRETTY MUCH NEVER. THEY KEEP TELLING ME TO TAKE MY CAR IN TO DO PHASE 2 OIL CONSUMPTION WHICH IS GOING TO BE A SEVERAL GRAND REPAIR. I DID PHASE 1 OUT OF POCKET ROUGHLY 1,700 AND THEY FIXED PCV BREATHER VALVE, SEAL AND UPDATED SOFTWARE AFTER I REPLACED THE PCV BREATHER VALVE RECENTLY, BUT THEY SAID THE VALVE IS OLD, SO THEY REPLACED WITH NEWER ONE, BUT STILL PRETTY MUCH DOING THE SAME THING AND THAT'S CONSUMING OIL. AUDI CORPORATE SAY THEY WILL "REVIEW" MY CASE WHICH PRETTY MUCH MEANS I PAY OUT OF POCKET AND THEN THEY'LL SEE WHICH I DOUBT. THIS CAR IS LITERALLY A HEADACHE NEVER BUYING AN AUDI AGAIN. AUDI IS CROOKED AND THEY DO NOT WANT TO REPAIR EVEN THOUGH THEY KNOW ABOUT THESE PROBLEMS. I KNOW THEY'RE TRYING TO BAIT ME INTO REPAIRING THE CAR FURTHER WHICH WILL ULTIMATE LEAD TO A 10K ENGINE REPLACEMENT AND THAT'S NOT GOING TO HAPPEN NOT ON MY DIME.Read more
Crash
Incident date: Jun 2, 2018
STEERING SHAFT IS FAULTY. WHEN DRIVING THIS CAR, ESPECIALLY AT HIGH SPEEDS, THE STEERING IS EXTREMELY UNPREDICTABLE. AT LOWER SPEEDS, THE STEERING IS NOTCHY, YOU CAN'T SEEM TO FIND "CENTER" AND CONSTANTLY HAVE TO ADJUST THE STEERING WHEEL TO REMAIN STRAIGHT ON THE ROAD. THIS HAPPENS WHILE MOVING, ON CITY STREETS AND HIGHWAYS.
Incident date: Jun 21, 2018
THE VEHICLE WAS PURCHASED IN JANUARY OF 2018 WITH ABOUT CLOSE TO 47,000 MILES ON THE ODOMETER. CURRENTLY WITH ONLY JUST OVER 50,000 MILES THE REAR WINDSHIELD IS SEPARATING FROM THE FABRIC ROOF WHICH IN TURN HAS CAUSED WATER INFILTRATION FROM RAINFALL INTO THE REAR AND FRONT PASSENGER SIDE INTERIOR OF THE VEHICLE AS WELL AS THE TRUNK, THIS OCCURS WEATHER THE VEHICLE IS MOVING OR STATIONARY. THIS HA
... S CAUSED MY BACKUP CAMERA TO PERIODICALLY MALFUNCTION AND ALSO HAS RENDERED THE FRONT PASSENGER SEAT CONTROLS INOPERABLE. I TOOK IT TO THE DEALER TO HAVE ANOTHER REPAIR PERFORMED AND INFORMED THEM OF THE PROBLEM AND I WAS TOLD POINT BLANK THAT IT'S A COMMON PROBLEM AND TO NOT EVEN BOTHER TRYING TO HAVE IT REPAIRED THERE AS THE COST WOULD BE NORTH OF $6000.00. I WAS THEN GIVEN THE NUMBER OF A REPAIR SHOP THAT WOULD GIVE ME A FAR BETTER PRICE ON THE REPAIR COST AND TOLD TO GET IT DONE ASAP DUE TO THE FACT THAT THE WATER WOULD EVENTUALLY AFFECT THE "COMFORT CONTROL MODULE". I SUSPECT THAT IS THE CASE AS I HAVE STATED THE BACKUP CAMERA AND FRONT PASSENGER SEAT ARE MALFUNCTIONING. I HAVE A FOUR YEAR BUMPER TO BUMPER EXTENDED WARRANTY THAT I PURCHASED EXPLICITLY FOR POTENTIAL COSTLY ROOF REPAIRS, YET THE WARRANTY MEANS NOTHING FOR WHAT IS ESSENTIALLY A KNOWN DEFECT ON THE MANUFACTURES BEHALF. I FEEL IT IS EXTREMELY UNFAIR AS WELL AS JUST BAD CUSTOMER SERVICE FOR AUDI TO PASS THIS COST ON TO ITS CUSTOMERS WHEN THE PROBLEM IS CLEARLY A DEFECTIVE ADHESIVE. I REALLY LIKE MY CAR BUT I'M CURRENTLY PAYING FOR SOMETHING THAT I HAVE TO PARK WITH A CAR COVER UNTIL THE WEATHER IS MORE PERMITTING. SEEMS LIKE I MADE A MISTAKE CHOOSING AUDI AS THEY DON'T STAND BY THEIR PRODUCT.Read more
Incident date: Jan 17, 2019
TL* THE CONTACT OWNS A 2015 AUDI A3. WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING INDICATOR ILLUMINATED, SIGNALING THAT THE AIR BAG WAS DEACTIVATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. AUDI OKLAHOMA CITY (LOCATED AT 13000 BROADWAY EXT, OKLAHOMA CITY, OK 73114, (405) 748-8001) WAS CONTACTED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAI
... RED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.Read more
Incident date: Dec 3, 2018
IM AN ACTIVE DUTY MILITARY SERVICE MEMBER STATIONED OVERSEAS IN SOUTH KOREA. I CURRENTLY OWN A 2015 AUDI A6. I WAS RECENTLY NOTIFIED THAT MY VEHICLE HAD 2 RECALLS PLACED, SPECIFICALLY ON THE ELECTRIC COOLANT PUMP AND ON THE PASSENGER OCCUPANT DETECTION SYSTEM (PODS). I VISITED MY LOCAL AUDI DEALERSHIP IN KOREA AND THE AUDI STAFF SAID THAT THEY CANNOT FIX OR REPAIR THE ISSUE SINCE IT IS A U.S. SPEC
... IFIC RECALL. I CALLED THE U.S. AUDI SERVICE DESK AND THEY ALSO SAID THAT THEY CANNOT HELP WITH THE ISSUE AND TOLD ME TO CHECK WITH NHTSA. I FULLY UNDERSTAND THE LIMITATIONS IN THIS MATTER BUT I DO WANT TO APPEAL THAT THERE ARE SEVERAL MILITARY MEMBERS IN THE SAME SITUATION. AS A SERVICE MEMBER, HUSBAND, AND A FATHER, I AM DEEPLY CONCERNED ABOUT THE SAFETY OF MY CAR. I SINCERELY WANTED TO REACH OUT AND SEE IF THERE IS ANY POSSIBLE WAY TO RESOLVE THIS ISSUE OVERSEAS. YOUR THOUGHTS IN THIS MATTER WILL BE DEEPLY APPRECIATED, THANK YOU VERY MUCH FOR YOUR TIME. *TRRead more