Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Nov 7, 2018
MY VEHICLE STOPPED WHILE DRIVING ON THE HIGHWAY.
Incident date: Nov 7, 2018
MY VEHICLE STOPPED WHILE DRIVING ON THE HIGHWAY.
Incident date: Feb 6, 2019
2019 AUDI A7: AT A STOPLIGHT, OR STOP SIGN, WHERE THERE IS EVEN THE SLIGHTEST INCLINE, AFTER MY 2019 AUDI A7 HAS COME TO A COMPLETE STOP, AND THE ENGINE SHUTS OFF, WHEN I REMOVE MY FOOT FROM THE BRAKE TO ENGAGE THE GAS PEDAL, THE ENGINE DOES NOT ENGAGE IMMEDIATELY AND THE CAR SHOOTS/ROLLS BACKWARDS. THE ROLLBACK IS SIGNIFICANT ENOUGH THAT THE REAR CAMERA TURNS ON. BECAUSE OF THE LAPSE IN TIME B... Read more
Incident date: Feb 6, 2019
2019 AUDI A7: AT A STOPLIGHT, OR STOP SIGN, WHERE THERE IS EVEN THE SLIGHTEST INCLINE, AFTER MY 2019 AUDI A7 HAS COME TO A COMPLETE STOP, AND THE ENGINE SHUTS OFF, WHEN I REMOVE MY FOOT FROM THE BRAKE TO ENGAGE THE GAS PEDAL, THE ENGINE DOES NOT ENGAGE IMMEDIATELY AND THE CAR SHOOTS/ROLLS BACKWARDS. THE ROLLBACK IS SIGNIFICANT ENOUGH THAT THE REAR CAMERA TURNS ON. BECAUSE OF THE LAPSE IN TIME B... Read more
Incident date: Mar 17, 2019
WATER PUMP LEAKS BECAUSE OF PCV VALVE FAILURE
Incident date: Mar 17, 2019
WATER PUMP LEAKS BECAUSE OF PCV VALVE FAILURE
Incident date: Mar 11, 2019
TL* THE CONTACT OWNS A 2012 AUDI Q7. WHILE DRIVING 50 MPH APPROACHING A STOP LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT QUICKLY APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AUDI MARIETTA (LOCATED AT 1141 COBB PKWY SE, MARIETTA, GA 30060, (678) 257-3658) WHERE IT WAS DIAGNOSED THAT THE VACUUM PIPE FAILED AND NEEDED TO BE REP... Read more
Incident date: Mar 16, 2019
FUEL STARTS TO LEAK OUT OF THE FUEL PUMP TANK SEAL RIGHT AFTER FILLING UP THE GAS TANK AND WHEN PARKED ON SLOPES
AUDI
A4 CABRIOLET
(2008) - AIR BAGS
Mar 17, 2019
Incident date: Feb 6, 2019
TAKATA RECALL DEALER FAILED TO DO THE RECALL THEY SAID THEY'RE WAITING FOR AUDI TO SEND THE PART TO THEM. IT'S BEEN A MONTHS NOW. THEY ALSO SAID THE DON'T NOW WHEN THEY WILL RECEIVE IT. SO IT'S DANGEROUS DRIVING THE CAR WITHOUT FIXING THE AIRBAG PROBLEM, IN CASE OF A CRASH. DEALER IS AUDI FORT WASHINGTON, PA
AUDI
A4 CABRIOLET
(2009) - FUEL/PROPULSION SYSTEM
Mar 17, 2019
Incident date: Mar 1, 2019
GAS SMELL UPON STARTING ENGINE, CONTINUING ENTIRE TIME CAR IS DRIVEN. AS LONG AS THE CAR WAS ON, STILL OR RUNNING, YOU CAN SMELL GAS.
AUDI
A4 ALLROAD
(2013) - STEERING
Mar 17, 2019
Incident date: Feb 25, 2019
I HAVE A 2013 AUDI A4, I LOVE MY CAR, BUT AT 39K MILES I STARTED HAVING ISSUES WITH MY STEERING. THE PROBLEM IS INTERMITTENT, IN THE BEGINNING I FELT LIKE AT TIMES THE STEERING WAS JUST VERY HARD TO TURN, NOW IT IS DOING IT MORE AND MORE OFTEN AND THE STEERING WHEEL DOES NOT COME BACK ON ITS OWN ONCE YOU TURN A 90 DEGREE TURN. PLUS THE WHEEL GETS EXTREMELY HARD TO TURN WITHOUT WARNING, THIS IS VER... Read more
AUDI
A4 ALLROAD
(2013) - STEERING
Mar 16, 2019
Incident date: Mar 15, 2019
I EXPERIENCED ROUGH HALF A DOZEN INTERMITTENT WARNINGS OF A "DYNAMIC STEERING FAULT. YOU MAY STILL DRIVE THE VEHICLE." (YELLOW WARNING SYMBOL) WHILE DRIVING AND MAKING TURNS WHICH LASTED 15 SECONDS, AT MOST BEFORE GOING AWAY. DURING THESE INTERVALS THE STEERING BECAME MILDLY STIFF AND NOTCHY. YESTERDAY I ATTEMPTED TO CRANK THE CAR IN MY DRIVEWAY AND IT WOULDN'T CRANK BUT GAVE ME THE FOLLOWING ERRO... Read more
Incident date: Dec 1, 2018
A8L [QUATTRO, ALL WHEEL DRIVE] IN EARLY DECEMBER OF 2018, I ORDERED 4 TIRES FROM WALMART ONLINE FOR MY 2001 AUDI . THEY WERE 245/45/18 SUPERMAX 100V TM-1. THE TIRE SIZE WAS EXACTLY AS RECOMMENDED ON THE B-PILLAR AND EXACTLY THE SAME SIZE AS THE TIRES THAT WERE ON THE CAR WHEN THESE NEW TIRES WERE ORDERED. THE ONLINE AD FOR THE TIRES SPECIFICALLY STATED "ASK US TO INSTALL" [THE TIRES]. I HAD THEM ... Read more
Crash
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2017 AUDI Q7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V035000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI CHANTILLY (14839 STONECROFT CENTER CT, CHANTILLY, VA 20151, (855) 716-7382) WAS CONTACTED AND CONFIRMED THAT... Read more
AUDI
A4 ALLROAD
(2013) - ELECTRICAL SYSTEM
Mar 14, 2019
Incident date: Feb 15, 2019
PURCHASE A AUDI A4 2013 IN FEBRUARY OF 2019. STEERING WHEEL IS AN ONGOING ISSUE WITH AUDI ELECTRIC POWER STEERING RACK AND NEEDING IT TO BE REPLACED. ITS DANGEROUS TO DRIVE BECAUSE TURNING TAKES STRENGTH AND A HANDFUL OF EFFORT. IT IS EXTREMELY DANGEROUS TO DRIVE TO THE POINT WHERE I DONT WANT TO RISK MY LIFE DRIVING THE CAR. AFTER RESEARCHING THE "ELECTRIC POWER STEERING RACK" ISSUE MULTIPLE PEOP... Read more
AUDI
A4 ALLROAD
(2013) - STEERING
Mar 14, 2019
Incident date: Feb 15, 2019
PURCHASE A AUDI A4 2013 IN FEBRUARY OF 2019. STEERING WHEEL IS AN ONGOING ISSUE WITH AUDI ELECTRIC POWER STEERING RACK AND NEEDING IT TO BE REPLACED. ITS DANGEROUS TO DRIVE BECAUSE TURNING TAKES STRENGTH AND A HANDFUL OF EFFORT. IT IS EXTREMELY DANGEROUS TO DRIVE TO THE POINT WHERE I DONT WANT TO RISK MY LIFE DRIVING THE CAR. AFTER RESEARCHING THE "ELECTRIC POWER STEERING RACK" ISSUE MULTIPLE PEOP... Read more
Incident date: Feb 20, 2019
2016 AUDI Q5. CONSUMER WRITES IN REQUESTING INFORMATION FOR RECALLS ON THIS VEHICLE. *LD *TR
Incident date: Feb 20, 2019
2016 AUDI Q5. CONSUMER WRITES IN REQUESTING INFORMATION FOR RECALLS ON THIS VEHICLE. *LD *TR
Incident date: Feb 7, 2019
2015 AUDI S3 WATER PUMP FAILED JUST AFTER THE WARRANTY EXPIRED AT 52K MILES REQUIRING $1500 IN REPAIRS. THE WATER PUMP HAD BEEN LEAKING THROUGH THE WEEP HOLE FOR SOME TIME. LEAK WAS DISCOVERED WHILE CAR WAS STATIONARY IN GARAGE. I WOULD EXPECT MORE FROM A QUALITY PERSPECTIVE FROM A LUXURY BRAND LIKE AUDI. THE MECHANIC THAT COMPLETED THE REPAIR SPECIALIZED IN AUDI AND VOLKSWAGENS AND TOLD ME HE RE... Read more
Incident date: Feb 16, 2019
AFTER JUST MERGING TO I695 W FROM TRAVELING SOUTH ON I95 VEHICLE CONTINUED TO ACCELERATE AFTER GOING FULL THROTTLE AND WOULD NOT RESPOND TO THE BRAKE OVERRIDE. IT APPEARED THAT THE THROTTLE PEDAL WAS SOMEHOW STUCK AND WOULD NOT COME BACK UP ON ITS OWN. THE PEDAL APPEARED TO HAVE GONE PAST ITS 'NORMAL' MOTION RANGE AND HAD SUNK QUITE LOW INTO THE FLOOR. THIS FORCED ME TO HAVE TO STAND WITH FULL FO... Read more
Incident date: Feb 16, 2019
AFTER JUST MERGING TO I695 W FROM TRAVELING SOUTH ON I95 VEHICLE CONTINUED TO ACCELERATE AFTER GOING FULL THROTTLE AND WOULD NOT RESPOND TO THE BRAKE OVERRIDE. IT APPEARED THAT THE THROTTLE PEDAL WAS SOMEHOW STUCK AND WOULD NOT COME BACK UP ON ITS OWN. THE PEDAL APPEARED TO HAVE GONE PAST ITS 'NORMAL' MOTION RANGE AND HAD SUNK QUITE LOW INTO THE FLOOR. THIS FORCED ME TO HAVE TO STAND WITH FULL FO... Read more
Incident date: Jun 1, 2018
2017 AUDI Q5. CONSUMER WRITES IN REGARDS TO DEFECTIVE RUN COOLANT PUMP. * LD *TR
Incident date: Nov 21, 2018
AUDI WESTMONT LEASED ME A BRAND NEW 2019 A6 LAST NOVEMBER 12, 2018. THEY CLAIM "ALL" OF AUDI'S 2019 A6'S COME WITH "SUMMER TIRES" ON THEM AND GETTING AN "ALL SEASON" OR "WINTER" TIRE IS NOT POSSIBLE UNLESS I PAY ANOTHER $2,690.83 FOR FOUR MORE "WHEELS AND WINTER TIRES". I DROVE THE VEHICLE FOR TWO MONTHS ON THEIR "SUMMER TIRES" BRIDGESTONE TURANZA T005 SUMMER TIRES. ON TWO SEPARATE OCCASIONS WI... Read more
Incident date: Nov 21, 2018
AUDI WESTMONT LEASED ME A BRAND NEW 2019 A6 LAST NOVEMBER 12, 2018. THEY CLAIM "ALL" OF AUDI'S 2019 A6'S COME WITH "SUMMER TIRES" ON THEM AND GETTING AN "ALL SEASON" OR "WINTER" TIRE IS NOT POSSIBLE UNLESS I PAY ANOTHER $2,690.83 FOR FOUR MORE "WHEELS AND WINTER TIRES". I DROVE THE VEHICLE FOR TWO MONTHS ON THEIR "SUMMER TIRES" BRIDGESTONE TURANZA T005 SUMMER TIRES. ON TWO SEPARATE OCCASIONS WI... Read more
Incident date: Nov 21, 2018
AUDI WESTMONT LEASED ME A BRAND NEW 2019 A6 LAST NOVEMBER 12, 2018. THEY CLAIM "ALL" OF AUDI'S 2019 A6'S COME WITH "SUMMER TIRES" ON THEM AND GETTING AN "ALL SEASON" OR "WINTER" TIRE IS NOT POSSIBLE UNLESS I PAY ANOTHER $2,690.83 FOR FOUR MORE "WHEELS AND WINTER TIRES". I DROVE THE VEHICLE FOR TWO MONTHS ON THEIR "SUMMER TIRES" BRIDGESTONE TURANZA T005 SUMMER TIRES. ON TWO SEPARATE OCCASIONS WI... Read more
Incident date: Mar 7, 2019
SUNROOF EXPLODED WHILE DRIVING AT 50 MPH ON INTERSTATE 84. NO OTHER VEHICLES OR OVERHEAD CROSSINGS NEARBY.
Incident date: Mar 9, 2019
TAKATA RECALL. RIGHT PASSENGER SIDE WIPER BROKE OFF WHILE DRIVING DOWN A CITY STREET IN GREENSBORO NC. I HAD THE WIPERS ON THE FIRST SETTING IN LOW INTERMITTENT MODE. THE WIPER BOWED UP. IT DID NOT FLY OFF MY CAR THANKFULLY BECAUSE I WAS GOING ABOUT 45 MPH. I WAS ABLE TO TURN INTO A GAS STATION AND REMOVE IT AND PLACE IT IN MY CAR. I AM LOOKING INTO TRYING TO GETTING IT REPAIRED. I DON'T HAVE... Read more
Incident date: Mar 10, 2019
ON MULTIPLE OCCASIONS WHEN DRIVING THE AUDI Q5 THE PRE-SENSE ENGAGES INAPPROPRIATELY (NO TRIGGER) RESULTING IN AN IMMEDIATE AND HARSH BRAKING OF THE CAR TO A COMPLETE STOP. IN TRAFFIC, THIS POSES A SIGNIFICANT RISK OF A CRASH RESULTING IN DAMAGE AND POTENTIAL BODILY INJURY. THE AUDI PRE-SENSE IS DESIGNED TO STOP A CAR FROM AN IMMINENT CRASH, HOWEVER AN APPARENT FLAW IN THE TECHNOLOGY ENGAGES THE... Read more
Incident date: Mar 10, 2019
ON MULTIPLE OCCASIONS WHEN DRIVING THE AUDI Q5 THE PRE-SENSE ENGAGES INAPPROPRIATELY (NO TRIGGER) RESULTING IN AN IMMEDIATE AND HARSH BRAKING OF THE CAR TO A COMPLETE STOP. IN TRAFFIC, THIS POSES A SIGNIFICANT RISK OF A CRASH RESULTING IN DAMAGE AND POTENTIAL BODILY INJURY. THE AUDI PRE-SENSE IS DESIGNED TO STOP A CAR FROM AN IMMINENT CRASH, HOWEVER AN APPARENT FLAW IN THE TECHNOLOGY ENGAGES THE... Read more
Incident date: Mar 10, 2019
ON MULTIPLE OCCASIONS WHEN DRIVING THE AUDI Q5 THE PRE-SENSE ENGAGES INAPPROPRIATELY (NO TRIGGER) RESULTING IN AN IMMEDIATE AND HARSH BRAKING OF THE CAR TO A COMPLETE STOP. IN TRAFFIC, THIS POSES A SIGNIFICANT RISK OF A CRASH RESULTING IN DAMAGE AND POTENTIAL BODILY INJURY. THE AUDI PRE-SENSE IS DESIGNED TO STOP A CAR FROM AN IMMINENT CRASH, HOWEVER AN APPARENT FLAW IN THE TECHNOLOGY ENGAGES THE... Read more
AUDI
A3 CABRIOLET
(2016) - AIR BAGS
Mar 11, 2019
Incident date: Feb 16, 2017
VW BOUGHT BACK MY 2016 A3 TWO YEARS AGO BUT I'M STILL RECEIVING THE RECALL INFORMATION.
Incident date: Jan 5, 2019
AFTER GOING THROUGH A CAR WASH AND DRIVING BACK HOME I NOTICED THE AUDIO IN MY VEHICLE JUST COMPLETELY STOPPED WORKING. THERE IS ONLY THE "MUTE" BUTTON STUCK ON THE DASHBOARD AND THERE IS NO SOUND COMING FROM THE MMI SYSTEM AT ALL. ALSO WHEN I TURN OFF THE VEHICLE YOU CAN HEAR THE PHONE BUSY SOUND COMING FROM INSIDE OF THE VEHICLE SOMEWHERE SO CLEARLY SOMETHING WAS WRONG. ONCE I GOT BACK HOME A... Read more
Incident date: Feb 25, 2019
ENGINE STALLED IN TRAFFIC AND CAR WOULD NOT RESTART. CAR WAS OPERATING NORMALLY, PULLED UP TO A RED LIGHT TO TURN LEFT ON TO BUSY 2-LANE HIGHWAY. ENGINE BEGAN SPUTTERING AND CAR LURCHED FORWARD. LIGHT TURNED GREEN, WAS ABLE TO TURN LEFT ON TO THE ROAD. I GOT 1/3 MILE DOWN THE ROAD AND THE ENGINE STALLED COMPLETELY AND WOULD NOT RESTART ON MULTIPLE ATTEMPTS. CAR WAS DISABLED AND STUCK IN TRAFF... Read more
Incident date: Mar 1, 2019
STOP ENGINE OIL PRESSURE TOO HIGH LIGHT COMES ON DEALER DOES NOT HAVE SOLUTION. ENGINE COULD BLOW DURING OPERATION AND CAUSE ACCIDENT. VEHICLE RECALL NEEDED
Crash
1 injured
Incident date: Mar 1, 2019
STOP ENGINE OIL PRESSURE TOO HIGH LIGHT COMES ON DEALER DOES NOT HAVE SOLUTION. ENGINE COULD BLOW DURING OPERATION AND CAUSE ACCIDENT. VEHICLE RECALL NEEDED
Crash
1 injured
Incident date: Feb 19, 2019
I AM HAVING TO ADD OIL EVERY 500-800 MILES. I DID NOT HAVE THE OIL CONSUMPTION TEST DONE DUE TO IT SOUNDS LIKE A WASTE OF MONEY AND THEY DO NOT EVEN FIX THE PROBLEM. IS ANYONE HAVING THESE PROBLEMS IN THE 2013 MODELS? I AM THINKING ABOUT TRADING IT IN OR MAYBE I SHOULD JUST GO TO A DIFFERENT MAKE TRUCK.
Incident date: Jan 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 AUDI A4. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 18V427000 (AIR BAGS) AND 18V082000 (AIR BAGS) WERE RECEIVED IN 2018. AFTER CONTACTING THE DEALER (DCH MILLBURN, 2211 MILLBURN AVE, MAPLEWOOD, NJ) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS... Read more
AUDI
A5 CABRIOLET
(2012) - AIR BAGS
Mar 8, 2019
Incident date: Mar 8, 2016
TAKATA RECALL MY AUDI DEALER [AUDI OF HUNTINGTON NY] HAS BEEN TELLING ME FOR THE PAST FEW YEARS THAT THEY DO NOT HAVE THE REPLACEMENT AIRBAG. I HAVE SPOKEN TO THEM AND IT IS ALWAYS "ON ORDER, WE WILL CALL YOU". THEN I RECEIVE A POST CARD FROM AUDI OF HUNTINGTON TO CALL FOR THE RECALL SERVICE....AND SAME STORY. AS I SAID, THIS IS THE PAST FEW YEARS. I CAN'T BELIEVE THERE IS NO REPLACEMENT PART. C... Read more
Incident date: Mar 5, 2019
ON FEB. 14TH 2019 I TOOK MY AUDI IN FOR A CAMPAIGN RECALL FOR "AFTER RUN PUMP" AND "AUX HEATER". I GOT THE CAR BACK ON FEB. 22ND 2019 (OVER A WEEK IN THE SHOP). ON MAR. 3RD 2019 I DROVE 40 MILES HOME FROM WORK AND STOPPED FOR GAS WITHOUT ANY ISSUES. UPON GETTING TO MY DRIVEWAY AND PUT THE CAR IN REVERSE AND BACKED HALFWAY UP MY DRIVEWAY, THE CAR ENGINE MADE A LAUD NOISE AND STOPPED. THE CABIN ... Read more
Incident date: Sep 1, 2018
TL* THE CONTACT OWNS A 2017 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING) AND HAD THE FIRST PART OF THE REPAIR COMPLETED, EVEN THOUGH T... Read more
Incident date: Aug 8, 2018
STARTED VEHICLE IN PARKING LOT EXITED ONTO A MULTI-LANE ROAD WHERE TRAFFIC SPEED IS 50 MPH BUT CARS OFTEN DRIVE MUCH FASTER. THE VEHICLE WAS IN DRIVE BUT STAYED IN FIRST GEAR AND WOULD NOT AUTOMATICALLY SHIFT TO HIGHER GEARS. THIS CAUSED THE CAR TO NOT MERGE AT PROPER SPEED WHILE VEHICLES WERE FAST APPROACHING. AFTER MULTIPLE ATTEMPTS AT RELEASING AND APPLYING THE GAS PEDAL, THE VEHICLE STILL FAIL... Read more
Incident date: Aug 16, 2018
TL* THE CONTACT OWNS A 2016 AUDI Q3. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START PROPERLY AND WOULD CONSTANTLY DECELERATE WHILE IN THE MIDDLE OF TRAFFIC. THE CONTACT EXPERIENCED THE FAILURES OFTEN. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI DOMINION (21105 I-10, SAN ANTONIO, TX 78257, (888) 478-2089) WHERE IT WAS DIAGNOSED THAT A NEW FUEL SENSOR NEEDED TO B... Read more
Incident date: Aug 16, 2018
TL* THE CONTACT OWNS A 2016 AUDI Q3. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START PROPERLY AND WOULD CONSTANTLY DECELERATE WHILE IN THE MIDDLE OF TRAFFIC. THE CONTACT EXPERIENCED THE FAILURES OFTEN. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI DOMINION (21105 I-10, SAN ANTONIO, TX 78257, (888) 478-2089) WHERE IT WAS DIAGNOSED THAT A NEW FUEL SENSOR NEEDED TO B... Read more
Incident date: Mar 4, 2019
OWNER WAS NOTIFIED OF SAFETY RECALL 19N4 - DISCONNECT ELECTRIC COOLANT PUMP AND HAD THE RECALL SERVICE PERFORMED ON 29 DEC 2018. OWNER WAS INFORMED THAT AN ADDITIONAL SAFETY RECALL (19O2) WILL REPLACE THE COOLANT PUMP WITH A NEW ONE. ON 04 MARCH 2019, WE CALLED AUDI USA AND WERE TOLD THAT THE REPLACEMENT WAS NOT YET AVAILABLE. THE COOLANT PUMP ALSO AIDS IN PROVIDING ADDITIONAL CABIN HEAT WHI... Read more
Incident date: Mar 4, 2019
OWNER WAS NOTIFIED OF SAFETY RECALL 19N4 - DISCONNECT ELECTRIC COOLANT PUMP AND HAD THE RECALL SERVICE PERFORMED ON 29 DEC 2018. OWNER WAS INFORMED THAT AN ADDITIONAL SAFETY RECALL (19O2) WILL REPLACE THE COOLANT PUMP WITH A NEW ONE. ON 04 MARCH 2019, WE CALLED AUDI USA AND WERE TOLD THAT THE REPLACEMENT WAS NOT YET AVAILABLE. THE COOLANT PUMP ALSO AIDS IN PROVIDING ADDITIONAL CABIN HEAT WHI... Read more
Incident date: Feb 12, 2019
TL* THE CONTACT OWNS A 2018 AUDI Q5. THE CONTACT STATE THAT THE VEHICLE INDEPENTLY ENGAGED THE COLLISION BRAKE SYSTEM ON SEVERAL OCCASIONS THE FIRST WAS THE EVENING OF FEBRUARY 12TH AT APPROXIMATELY 19:00 EST. WHILE TRAVELING SOUTH ON LAHSER ROAD AT APPROXIMATELY 45 MPH WITH NO OTHER VEHICLES IN THE AREA THE VEHICLE SENSED A POTENTIAL FRONT END COLLISION AND APPLIED FULL BRAKES. THIS CAUSED LOSS O... Read more
Incident date: Feb 1, 2019
ELECTRIC POWER STEERING FAILS WITH EITHER WATER INFILTRATION INTO THE CONTROLLER, OR WITH SEVERE COLD WEATHER. THIS ISSUE IS KNOWN BY AUDI USA BY THEY ARE REFUSING TO ADDRESS THE ISSUE. IN MN IN THE MONTH OF 2/2019 3 AUDI DEALERS EACH TOLD ME THAT THEY EACH REPLACED 20+ STEERING RACKS DUE TO THIS ISSUE. THIS ISSUE CAUSE THE ELECTRIC ASSISTED POWER STEERING TO FAIL CAUSING THE CAR TO LOOSE ALL ... Read more
Incident date: Mar 3, 2019
I DROVE MY CAR EARLY IN THE MORNING TO CHURCH AND, ON THE WAY HOME, STOPPED AT A SUPERMARKET. IT WAS VERY COLD, MINUS 15 DEGREES AT THE TIME IN BOZEMAN, MONTANA. WHEN I CAME BACK TO THE CAR TO START TO GO HOME, THERE WAS A VERY LOUD ALARM AND A WARNING - STEERING DEFECTIVE - UNSAFE TO DRIVE. I TURNED THE CAR OFF AND TRIED TO RESTART IT AND THE SAME LOUD ALARM AND WARNING OCCURRED. I WAITED 5 MI... Read more
Incident date: Mar 4, 2019
UPDATE ON NHTSA TRACKING NUMBER 11184036 I RECEIVED A CALL FROM THE AUDI SERVICE AREA WHERE MY CAR WAS TOWED YESTERDAY FOR A FIX TO THE STEERING PROBLEM (ALARM TELLING ME NOT TO DRIVE DUE TO UNSAFE STEERING AND A LOCKED STEERING WHEEL) AUDI REFUSES TO REPLACE ANY STEERING RELATED PARTS UNLESS THE PROBLEM HAPPENS A SECOND TIME. SINCE THIS SEEMS TO BE A VERY COLD WEATHER PROBLEM, I WILL HAVE TO WA... Read more
AUDI
A4 ALLROAD
(2018) - SERVICE BRAKES
Mar 3, 2019
Incident date: Feb 26, 2019
INVOLVED IN A THREE CAR REAR-END ACCIDENT. I WAS THE VERY FRONT CAR (CAR 1, WHITE 2018 AUDI A4) WHICH WAS COMPLETELY STOPPED THAT TOOK THE LEAST FORCE OF THE IMPACT. CAR 2 (TESLA MEDEL S) WAS ALSO STOPPED BUT TOOK BRUNT OF FORCE FROM AT FAULT CAR 3 (DODGE SUV) WHO CAME BARRELING IN. MY CAR TOOK MINOR DAMAGE TO THE REAR YET MY 2018 AUDI A4'S COLLISION PROTOCOLS DISABLED MY CAR AND LEFT IT COMPLETEL... Read more
Crash