Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: May 8, 2019
THE CAR EXPERIENCED A OIL SEPARATOR FAILURE. THE MADE AN EXTREMELY LOUD WHISTLING SOUND AT IDLE. THIS IS A KNOWN ISSUE AND AUDI ISSUED A TSB FOR IT BUT DID NOT ISSUE A RECALL. THE CAR RAN VERY ROUGH. TO FIS THIS ISSUE I HAD TO PAY OVER $2,000 TO HAVE AN NEW VERSION OF THE OIL SEPARATOR INSTALLED. AUDI SHOULD ISSUE A RECALL ON THIS SINCE THEY KNOW THE ORIGINAL PART IS DEFECTIVE.
AUDI
A4 ALLROAD
(2017) - UNKNOWN OR OTHER
May 7, 2019
Incident date: Mar 25, 2019
THIS IS A TIRE COMPLAINT ABOUT CONTINENTAL CONTIPROCONTACT 245/40/R18 79H TIRES. AUDI PRESTIGE A4 WAS PURCHASED FROM DEALER, FLETCHER JONES AUDI IN CHICAGO, ON 12/29/17. IT HAD BEEN A DEALER DEMONSTRATOR AND HAD VERY LOW MILEAGE. IT IS USED MOSTLY FOR CITY LOW SPEED DRIVING. ON 4/25/18 ALL 4 TIRES HAD MULTIPLE BUBBLES IN SIDEWALLS AND REQUIRED REPLACEMENT. NEW TIRES WITH WARRANTY WERE PURCHASED FR... Read more
Incident date: May 3, 2019
WITH NORMAL CITY DRIVING SPEED ENGINE RODE ROUGH AND THEN STOPPED. TOWED TO AUDI DEALERSHIP WHERE THEY DIAGNOSED A TIMING CHAIN TENSIONER PROBLEM LIKE MANY OTHERS, BUT EVEN THOUGH MINE IS THE SAME ISSUE, IT IS NOT PART OF THE CURRENT SETTLEMENT CLASS. COST TO REPAIR IS MORE THAN $6,000.
Incident date: Apr 20, 2019
MY VEHICLE WAS BURNING OIL FASTER THAN NORMAL. I HAVE SINCE HAD MY CAR IN THE SHOP SEVERAL TIMES BEFORE OIL CHANGES WERE DUE TO TOP OFF OIL DO TO SEVERAL LIGHTS COMING ON: "MIN OIL", "OIL PRESSURE TOO LOW". I HAVE HAD SEVERAL OIL CONSUMPTION TESTS EACH YEAR AS WELL AS PARTS REPLACED: PRESSURE REGULATING VALVE, CRANKSHAFT DAMPER AND SEAL. HAD A 40 POINT INSPECTION IN 2014 AT 44K MILES AND IN 2015 ... Read more
Incident date: May 6, 2019
AS I AM MAKING A TURN ONTO ANOTHER STREET IN TOWN MY STEERING WHEEL LOCKS UP, WHEN I COMPLETE A TURN IT WON'T WALK IT'S WAY BACK AROUND, YOU HAVE TO FORCE IT AROUND. I HAVE NEVER FELT SOMETHING LIKE THIS BEFORE, IT IS DEFINITELY A SAFETY ISSUE.
AUDI
A4 ALLROAD
(2015) - ENGINE
May 3, 2019
Incident date: Sep 1, 2018
2015 AUDI A4. CONSUMER WRITES IN REGARDS TO ELECTRIC COOLANT PUMP SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASAONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
AUDI
A4 ALLROAD
(2017) - AIR BAGS
May 2, 2019
Incident date: Apr 1, 2019
I BELIEVE THIS IS THE SAME PROBLEM AS RECALL #18V370000 BUT MY CAR IS NOT IN LIST OF RECALLED CARS. WITH AN ADULT IN THE PASSENGER SEAT, A WARNING MESSAGE SAYS THAT THE BECAUSE OF A MALFUNCTION, THE AIR BAGS ARE TURNED OFF. A FEW SECONDS TO A MINUTE OR TWO LATER ANOTHER MESSAGE SAYS THE AIR BAGS ARE ON. THIS SEQUENCE CAN APPEAR MANY TIMES IN AN HOUR OF DRIVING OR NOT APPEAR AT ALL FOR SEVERA... Read more
Incident date: Apr 25, 2019
TL* THE CONTACT OWNS A 2018 AUDI Q5. THE CONTACT STATED THAT THE INSTRUMENT PANEL WENT BLANK WITHOUT WARNING AND THE INDICATORS AND GAUGES COULD NOT BE VIEWED. THE VEHICLE WAS TAKEN TO MCKINNEY AUDI (6650 TEXAS STATE HWY 121, MCKINNEY, TX 75070, (972) 390-2100) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED PATCHING IN THE "S 5 CHIP". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AW... Read more
AUDI
A4 ALLROAD
(2017) - UNKNOWN OR OTHER
May 2, 2019
Incident date: May 2, 2019
WHILE DRIVING 35 MPH ON A WELL-PAVED ROADWAY, MY SUNROOF EXPLODED. I WAS NOT HIT BY A ROCK OR ANYTHING ELSE. THE ONLY SOUND I HEARD WAS THE POP WHEN THE EXPLOSION HAPPENED. THANKFULLY, MY SUN SHADE WAS CLOSED AND THE GLASS DID NOT ENTER THE VEHICLE.
AUDI
A4 ALLROAD
(2014) - ENGINE
May 1, 2019
Incident date: Apr 26, 2019
4 YEAR OLD CAR 3 MONTHS PAST 4 YEAR EXTENDED WARRANTY AND MAJOR OIL LEAK, WHICH IF NOT REPAIRED CAN NEGATIVELY IMPACT ENGINE. BOTH VALVE COVER GASKETS AND TIMING CHAIN COVER GASKETS ARE LEAKING. WHEN ASKED SERVICE CONSULTANT AT AUDI HOW OFTEN THIS HAPPENS, HE SAID IN 15-20% OF CARS BY 50,000 MILES (I HAVE 46,000 +). THIS IS A MANUFACTURING FLAW AND SHOULD BE MADE PART OF A RECALL. I AM PAYING OVER... Read more
AUDI
A4 ALLROAD
(2013) - ENGINE
Apr 30, 2019
Incident date: Sep 14, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTIGE NEWPORT (9201 WEST COLFAX, LAKEWOOD, CO 80215, (303) 238-8101) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MA... Read more
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2009 AUDI A3. THE CONTACT STATED THAT THE ABS AND STABILITY CONTROL FAILED TO FUNCTION PROPERLY AND MADE THE VEHICLE UNSTABLE TO DRIVE. BELL AUDI (782 US-1, EDISON, NJ 08817, (732) 388-2800) AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); ALTHOUGH, THE VEHICLE EXHIBI... Read more
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2009 AUDI A3. THE CONTACT STATED THAT THE ABS AND STABILITY CONTROL FAILED TO FUNCTION PROPERLY AND MADE THE VEHICLE UNSTABLE TO DRIVE. BELL AUDI (782 US-1, EDISON, NJ 08817, (732) 388-2800) AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); ALTHOUGH, THE VEHICLE EXHIBI... Read more
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2009 AUDI A3. THE CONTACT STATED THAT THE ABS AND STABILITY CONTROL FAILED TO FUNCTION PROPERLY AND MADE THE VEHICLE UNSTABLE TO DRIVE. BELL AUDI (782 US-1, EDISON, NJ 08817, (732) 388-2800) AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); ALTHOUGH, THE VEHICLE EXHIBI... Read more
Incident date: Apr 20, 2019
PASSENGER SIDE WIPER ARM HAS BROKEN 3 TIMES. ARM AND BLADE FALL OFF WHEN THE WIPERS ARE OPERATING IN HIGH SPEED.
Incident date: Mar 9, 2019
OUR Q7 3.0T PRESTIGE ENGINE BLEW WHILE DRIVING AND LEFT US STRANDED ON A COUNTRY ROAD AT 12:45 IN THE MORNING. THEN TO ADD INSULT TO INJURY, AFTER FIGHTING WITH AUDI CARE FOR THE LAST MONTH THEY ONLY AGREED TO REIMBURSE US $200 OUT OF A $525 TOW BILL BECAUSE WE DIDN'T CALL THEM TO SCHEDULE THE TOW. WE DIDN'T EVEN KNOW THAT SERVICE EXISTED AND AT 12:45 AM WITH A CAR THAT JUST DIED AND WAS IN THE RO... Read more
Incident date: Apr 24, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 AUDI A3. THE CONTACT STATED THAT A RECALL NOTICE WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). AFTER CONTACTING MCKENNA AUDI (10850 FIRESTONE BLVD, NORWALK, CA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS... Read more
Incident date: Apr 21, 2019
VEHICLE IS THROWING TRANSMISSION FAULT CODES, SHIFTING AS IF THE TRANS IS IN LIMP MODE, WHEN STOPPED AND THEN GOING, THE TRANS BOGS, AS WELL AS BETWEEN SHIFTS. DOESN'T GO INTO MANUAL MODE EITHER FOR THE DSG TRANS MY CAR HAS. A SHOP SAID THE METATRONIC UNIT NEEDS REPLACEMENT.
Incident date: Apr 14, 2019
TRANSMISSION FAULT CODE POPPED UP. TRANS BOGS WHEN TRYING TO START, ALMOST IN A LIMP MODE FOR THE TRANSMISSION. THE CODE COMES ON AND OFF SOMETIMES, AND DOESN'T ALLOW ME TO GO INTO MANUAL MODE. THE TRANS IS A DSG, AND IS ACTING VERY WEIRD. MECHATRONIC WAS TOLD TO BE REPLACED BY A EUROPEAN AUTO SHOP.
Incident date: Apr 22, 2019
TAKATA RECALL- MY AUDI IS AT THE DEALERSHIP AND THEY HAVE NOT FIXED THE AIRBAGS THAT ARE DEFECTIVE AND WILL KILL.TAKATA RECALL DEALER FAILED TO DO THE RECALL. IT'S BEEN A MONTHS NOW. SO IT'S DANGEROUS DRIVING THE CAR WITHOUT FIXING THE AIRBAG PROBLEM, IN CASE OF A CRASH. DEALER IS AUDI OF PEABODY MA
Crash
Incident date: Apr 22, 2019
TAKATA RECALL- MY AUDI IS AT THE DEALERSHIP AND THEY HAVE NOT FIXED THE AIRBAGS THAT ARE DEFECTIVE AND WILL KILL.TAKATA RECALL DEALER FAILED TO DO THE RECALL. IT'S BEEN A MONTHS NOW. SO IT'S DANGEROUS DRIVING THE CAR WITHOUT FIXING THE AIRBAG PROBLEM, IN CASE OF A CRASH. DEALER IS AUDI OF PEABODY MA
Crash
Incident date: Apr 4, 2019
ABS BRAKING SYSTEM SOFTWARE UPDATE DID NOT FIX BRAKES. RECALL SHOWS IF BRAKE MODULE IS BAD IT WOULD REPLACE. HOWEVER, THEY ONLY UPDATED THE SOFTWARE AND CLAIMED THE MODULE IS NOT INVOLVED IN THE RECALL. I DO NOT HAVE ABS BRAKES THAT ARE FUNCTIONAL.
Incident date: Apr 21, 2019
THE VEHICLE HAS PERFORMED POORLY AFTER COMPLETING A US DEPARTMENT OF JUSTICE MANDATED "FIX" OF DIESEL (3.0 LITER TDI, ENGINE CODE CNRB) EMISSIONS EQUIPMENT RELATED TO VW/AUDI EMISSIONS CHEATING. THERE IS NOW SPORADIC LAG IN ACCELERATION, ESPECIALLY AT LOW SPEEDS, OR ACCELERATING FROM A COMPLETE STOP. THERE WERE TIMES WHEN I HAVE PULLED INTO ONCOMING TRAFFIC, AND THE POWER DELIVERY WAS NON-EXISTENT... Read more
Incident date: Apr 21, 2019
THE VEHICLE HAS PERFORMED POORLY AFTER COMPLETING A US DEPARTMENT OF JUSTICE MANDATED "FIX" OF DIESEL (3.0 LITER TDI, ENGINE CODE CNRB) EMISSIONS EQUIPMENT RELATED TO VW/AUDI EMISSIONS CHEATING. THERE IS NOW SPORADIC LAG IN ACCELERATION, ESPECIALLY AT LOW SPEEDS, OR ACCELERATING FROM A COMPLETE STOP. THERE WERE TIMES WHEN I HAVE PULLED INTO ONCOMING TRAFFIC, AND THE POWER DELIVERY WAS NON-EXISTENT... Read more
Incident date: Apr 21, 2019
THE VEHICLE HAS PERFORMED POORLY AFTER COMPLETING A US DEPARTMENT OF JUSTICE MANDATED "FIX" OF DIESEL (3.0 LITER TDI, ENGINE CODE CNRB) EMISSIONS EQUIPMENT RELATED TO VW/AUDI EMISSIONS CHEATING. THERE IS NOW SPORADIC LAG IN ACCELERATION, ESPECIALLY AT LOW SPEEDS, OR ACCELERATING FROM A COMPLETE STOP. THERE WERE TIMES WHEN I HAVE PULLED INTO ONCOMING TRAFFIC, AND THE POWER DELIVERY WAS NON-EXISTENT... Read more
AUDI
A4 ALLROAD
(2017) - VISIBILITY:SUN/MOON ROOF ASSEMBLY
Apr 22, 2019
Incident date: Apr 19, 2019
TL* THE CONTACT OWNS A 2017 AUDI A4. WHEN THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF SHATTERED. AN UNKNOWN DEALER WAS CONTACTED, BUT WAS NOT ABLE TO ASSIST. THE CONTACT WAS INFORMED TO CALL HER INSURANCE COMPANY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
Incident date: Apr 20, 2019
GOING DOWN THE ROAD AND MOON ROOF EXPLODED. AUDI SAYS IT WAS A ROCK, BUT NO OTHER VEHICLE WAS AROUND. WE WERE DRIVING BETWEEN 50 AND 60 MPH. SOUNDED LIKE A SHOT GUN WENT OFF IN OUR CAR. GLASS WENT EVERYWHERE. HIGH SAFETY ISSUE. ONCE AGAIN A ROCK DIDN'T HIT US THE MOON ROOF'S ARE NOT SAFE.
Incident date: Feb 11, 2019
TIMING CHAIN JUMPED AT 63,000 MILES. AND VEHICLE ALSO NEEDED CYLINDER HEAD REPLACEMENT.
Incident date: Feb 11, 2019
TIMING CHAIN JUMPED AT 63,000 MILES. AND VEHICLE ALSO NEEDED CYLINDER HEAD REPLACEMENT.
AUDI
A3 CABRIOLET
(2017) - ENGINE
Apr 19, 2019
Incident date: Mar 12, 2019
I WILL BE DRIVING AND STOP AT A STOP SIGN AND WHEN I GO LET MY FOOT OFF THE BREAK TO START DRIVING AGAIN MY CAR THEN SPAZZES AND SAYS PLEASE SHIFT CAR INTO PARK AND I AM UNABLE TO DIVE MY CAR AND I HAVE TO RESTART IT A FEW TIMES TO BE ABLE TO DRIVE AGAIN. IT IS VER SCARY BECAUSE EVERY TIME IT HAPPENS I AM IN THE MIDDLE OF TRAFFIC AND I CAN'T MOVE. IT'S ALWAYS HAPPENED WHEN I AM AT A LIGHT OR A STO... Read more
Incident date: Apr 3, 2019
5)ESTABLISHING A BLUETOOTH CONNECTION IS INTERMITTENT WITH A SAMSUNG GALAXY S9. OFTEN THE MMI WILL INDICATE THAT IT CAN'T CONNECT. IF THE CAR IS IN REVERSE WITH THE PARKING ASSIST DISPLAYING THE REAR VIEW CAMERA, THE BLUETOOTH CONNECTION SCREEN CAN SUDDENLY APPEAR REPLACING THE REAR VIEW IMAGE WHILE THE CAR IS ACTIVELY BACKING UP. THE REAR VIEW CAMERA IMAGE IS NO LONGER AVAILABLE WHILE THE VEHI... Read more
Incident date: Apr 3, 2019
5)ESTABLISHING A BLUETOOTH CONNECTION IS INTERMITTENT WITH A SAMSUNG GALAXY S9. OFTEN THE MMI WILL INDICATE THAT IT CAN'T CONNECT. IF THE CAR IS IN REVERSE WITH THE PARKING ASSIST DISPLAYING THE REAR VIEW CAMERA, THE BLUETOOTH CONNECTION SCREEN CAN SUDDENLY APPEAR REPLACING THE REAR VIEW IMAGE WHILE THE CAR IS ACTIVELY BACKING UP. THE REAR VIEW CAMERA IMAGE IS NO LONGER AVAILABLE WHILE THE VEHI... Read more
Incident date: Apr 3, 2019
1)AUDI PRE-SENSE ACTIVATED WHILE VEHICLE WAS STATIONARY, IN DRIVE, WITH DRIVER'S FOOT ON THE BRAKE. THIS OCCURRED WHILE WAITING IN THE LEFT TURN LANE OF A TRAFFIC LIGHT. THE SEAT BELT PRE-TIGHTENED SUDDENLY, AND FORCEFULLY. WHILE THE VEHICLE IS STOPPED AT A LIGHT THE OCCUPANTS COULD BE EXPECTED TO BE LEANING OVER, LOOKING IN THE GLOVE BOX ETC., AND THE PRE-TIGHTENING OF THE SEAT BELT COULD CAUSE... Read more
Incident date: Apr 3, 2019
1)AUDI PRE-SENSE ACTIVATED WHILE VEHICLE WAS STATIONARY, IN DRIVE, WITH DRIVER'S FOOT ON THE BRAKE. THIS OCCURRED WHILE WAITING IN THE LEFT TURN LANE OF A TRAFFIC LIGHT. THE SEAT BELT PRE-TIGHTENED SUDDENLY, AND FORCEFULLY. WHILE THE VEHICLE IS STOPPED AT A LIGHT THE OCCUPANTS COULD BE EXPECTED TO BE LEANING OVER, LOOKING IN THE GLOVE BOX ETC., AND THE PRE-TIGHTENING OF THE SEAT BELT COULD CAUSE... Read more
Incident date: Mar 4, 2019
MY VEHICLE EXPERIENCED CATASTROPHIC FAILURE RELATED TO THE FOLLOWING AUDI TSB & NHTSA DOCUMENTED BULLETINS AND COMPLAINTS: NHTSA 1-888-327-4236 NHTSA ID 10118418 TSB ID A211724 2044640 & TSB 2040644/10 FOR REPLACEMENT OF THE OIL SEPARATOR - $254 (WITH FREE SHIPPING) FROM AUDIUSAPARTS.COM. YOU WILL WANT PART NUMBER 079-103-542-E. AMIDST THE NUMEROUS COMPLAINTS FROM OTHER AUDI OWNERS THE D... Read more
Incident date: Mar 31, 2019
MY FAMILY AND I WERE DRIVING BACK HOME FROM A 5 HR TRIP WHEN MY CAR STALLED COMPLETELY ON A 4 LANE FREEWAY. WE STOPPED AT-LEAST 4 TIMES DURING THE TRIP AND THE CAR STARTED WITH NO WARNING/SYMPTOMS OR CHECK ENGINE LIGHT AT ALL. NO HESITATION ON THE POWER WHILE DRIVING. ABOUT 1 HOUR LEFT UNTIL WE GET HOME, WE HIT TRAFFIC AND LUCKILY WE DECIDED TO CHANGE 1 LANE TO THE RIGHT FROM THE FARTHEST LEFT(FAS... Read more
AUDI
A4 ALLROAD
(2013) - WHEELS
Apr 16, 2019
Incident date: Mar 30, 2019
THE PROBLEM: A CLICKING OR CLACKING NOISE MAY EMANATE FROM THE FRONT WHEEL BEARINGS DUE TO A LACK OF WHEEL-BEARING LUBRICANT ON THE BEARING HOUSING ASSEMBLY. VEHICLES AFFECTED BY SERVICE BULLETIN: 2008 AUDI A4 2009 AUDI A4 2010 AUDI A4 2011 AUDI A4 2012 AUDI A4 2013 AUDI A4 2014 AUDI A4 AUDI DOES HAVE A SAFETY ISSUE ON FRONT WHEEL BEARING AFFECTED 2008-2017 AUDI. I CALL THE DEALER A... Read more
Incident date: Mar 26, 2018
TL* THE CONTACT OWNS A 2014 AUDI Q7. THE CONTACT STATED THAT RUSNAK/WESTLAKE AUDI (LOCATED AT 3832 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 601-8034) PERFORMED AN UNKNOWN RECALL REPAIR THAT INVOLVED A SOFTWARE UPDATE ON THE VEHICLE. AFTER THE REPAIR, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 45 MPH. IN ADDITION, THE VEHICLE WOULD FAIL TO START SOMETIMES AND THE FUEL GAUGE FAILED ... Read more
Incident date: Mar 26, 2018
TL* THE CONTACT OWNS A 2014 AUDI Q7. THE CONTACT STATED THAT RUSNAK/WESTLAKE AUDI (LOCATED AT 3832 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 601-8034) PERFORMED AN UNKNOWN RECALL REPAIR THAT INVOLVED A SOFTWARE UPDATE ON THE VEHICLE. AFTER THE REPAIR, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 45 MPH. IN ADDITION, THE VEHICLE WOULD FAIL TO START SOMETIMES AND THE FUEL GAUGE FAILED ... Read more
Incident date: Apr 16, 2017
TAKATA INFLATOR: FOR AT LEAST 2 YEARS, IF NOT MORE, WE HAVE RECEIVED RECALL NOTICES FROM AUDI USA TO CALL OUR LOCAL SERVICE AGENT AND MAKE AN APPOINTMENT TO GO IN AND HAVE THE AIRBAGS CHANGED. WE HAVE CONTACTED THEM ASKING FOR AN APPOINTMENT TO HAVE THIS WORK DONE ON AN ALMOST MONTHLY BASIS AND THEY NEVER HAVE THE REPLACEMENT PART. THE A4 HAS BEEN LOCATED IN HUMID SOUTH FLORIDA FOR ALL IT'S LIF... Read more
Incident date: Sep 8, 2018
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI OF COLORADO SPRINGS (550 AUTOMOTIVE DR, COLORADO SPRINGS, CO 80905, (719) 722-3005) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL RE... Read more
Incident date: Apr 8, 2019
TL* THE CONTACT OWNS A 2012 AUDI A7. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO MANEUVER THE STEERING WHEEL AND DRIVE HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS A... Read more
Incident date: Apr 10, 2019
UNDER RECALL 18V229000 (AUDI RECALL 19N4) MY VEHICLE HAD THE POWER TO THE AFTER-MOTOR PUMP DISCONNECTED IN OCT. '18. INSTRUCTIONS PER THE RECALL NOTICE AND THE DEALER WAS THAT REPLACEMENT PUMPS WOULD BE INSTALLED AS THEY BECAME AVAILABLE IN EARLY '19. AFTER NOT RECEIVING ANY NOTICE FROM AUDI THIS SPRING, I CALLED THE DEALER TO INQUIRE ABOUT THE REPLACEMENT PUMPS. I WAS TOLD BY THE SERVICE MANAG... Read more
Incident date: Jun 9, 2017
I AM DISABLED, BUT I COULD NOT FIND A VEHICLE IN STOCK WITH ALL THE SAFETY FEATURES TO HELP ME DRIVE AND BE PROTECTED. SINCE THESE ARE BASICALLY SOFTWARE AND SOME INEXPENSIVE HARDWARE, I ASSUMED THAT THE FEATURES COULD BE UPGRADED MUCH LIKE COMPUTERS. I ASKED THE DEALER AND AUDI CUSTOMER SERVICE IF THEY COULD ADD THE FEATURES TO ME NEW CAR. THEY SAID IT COULDN'T BE DONE. LATER I DID FIND PARTS IN ... Read more
Crash
Incident date: Jun 9, 2017
I AM DISABLED, BUT I COULD NOT FIND A VEHICLE IN STOCK WITH ALL THE SAFETY FEATURES TO HELP ME DRIVE AND BE PROTECTED. SINCE THESE ARE BASICALLY SOFTWARE AND SOME INEXPENSIVE HARDWARE, I ASSUMED THAT THE FEATURES COULD BE UPGRADED MUCH LIKE COMPUTERS. I ASKED THE DEALER AND AUDI CUSTOMER SERVICE IF THEY COULD ADD THE FEATURES TO ME NEW CAR. THEY SAID IT COULDN'T BE DONE. LATER I DID FIND PARTS IN ... Read more
Crash
Incident date: Jun 9, 2017
I AM DISABLED, BUT I COULD NOT FIND A VEHICLE IN STOCK WITH ALL THE SAFETY FEATURES TO HELP ME DRIVE AND BE PROTECTED. SINCE THESE ARE BASICALLY SOFTWARE AND SOME INEXPENSIVE HARDWARE, I ASSUMED THAT THE FEATURES COULD BE UPGRADED MUCH LIKE COMPUTERS. I ASKED THE DEALER AND AUDI CUSTOMER SERVICE IF THEY COULD ADD THE FEATURES TO ME NEW CAR. THEY SAID IT COULDN'T BE DONE. LATER I DID FIND PARTS IN ... Read more
Crash
Incident date: Apr 13, 2019
WHILE DRIVING AT ANY SPEEDS THE MANUAL TRANSMISSION SYNCOS WEAR OUT PREMATURELY CAUSING GRINDING INTO GEARS AND FAILURE TO ENGAGE GEARS WICH CAN CAUSE STALLS OR SUDDEN LOSS OF SPEED. IV BEEN TOLD ITS A VERY COMMON PROBLEM AMONG THESE VEHICLES.
AUDI
A4 ALLROAD
(2013) - ENGINE
Apr 12, 2019
Incident date: Mar 12, 2019
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI HAWTHORNE (LOCATED AT 151 SAW MILL RIVER RD, HAWTHORNE, NY 10532, (914) 747-1077) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURE... Read more
AUDI
A4 ALLROAD
(2018) - VISIBILITY/WIPER
Apr 11, 2019
Incident date: Apr 10, 2019
I PURCHASED MY VEHICLE JAN 3RD 2019 IN AZ. IT WAS TRANSPORTED TO NJ VIA PRIVATE CARRIER AND DELIVERED ON FEB 12TH. ON APRIL 10TH AN APPROX. 8 INCH LONG ARCHING CRACK APPEARED IN MY WINDSHIELD. I WAS NOT HIT WITH A ROCK OR ANY OTHER DEBRIS. IN THE AM THE CAR WAS FINE AND SEVERAL HOURS LATER THIS HUGE CRACK APPEARED. THE CAR HAD NOT BEEN MOVING AND WAS IN AN AREA WHERE NOTHING COULD HAVE HIT T... Read more
Incident date: Apr 11, 2019
TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM). THE VEHICLE WAS TAKEN TO AUDI WEST HOUSTON (15865 KATY FWY, HOUSTON, TX 77094) TO BE REPAIRED. WHILE REPAIRING THE FUEL PUMP FLANGE, THE DEALER CUT THE FUEL LINE, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN AND ALLOWED FUEL TO LEAK IN THE BACK SEAT. THE DEALER ... Read more