Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Jun 23, 2019
IN JANUARY 2019, WHILE I WAS DRIVING ON CA 110 IN EXCESS OF 60 MPH, THE AUDI Q7 TDI'S GLOW PLUG INDICATOR LIGHT CAME ON, I LOST ACCELERATION AND A FEW MINUTES LATER, MY ENGINE SHUT OFF AND I WAS STUCK IN THE LEFT LANE. I HAD TO CALL 911 AND HAVE CHP STOP ALL TRAFFIC AND PUSH MY CAR TO THE SHOULDER WHILE I AWAITED A TOW TRUCK. AUDI DTLA TOLD ME THAT THE HIGH PRESSURE FUEL PUMP FAILED AND THAT THE... Read more
Incident date: Jul 10, 2019
TL* THE CONTACT OWNS A 2018 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V416000 (WHEELS). THE CONTACT STATED THAT ROYAL AUTO GROUP SERVICE (LOCATED AT 1525 HOWARD ST, SAN FRANCISCO, CA 94103, (415) 241-8100) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE ... Read more
Incident date: Jul 9, 2019
FOR THE YEARS 2008-2010 AUDI R8 MODELS ARE PRONE TO EXPERIENCING STRUCTURAL FAILURE OF THE FRAME. I DON'T KNOW WHAT TO DO . I SAW THE PREVIOUS RECALLS FOR THE VEHICLE AND IT HAS NEVER REPAIRED TO GET THE REENFORCED FRAME STRUCTURE. I HAVEN'T BEEN IN AN ACCIDENT AND NOW I'M FINDING OUT THAT THE VEHICLE IS NOTED AS FRAME DAMAGE. SHOULDN'T AUDI/VOLKSWAGEN TAKE CARE OF THIS ESPECIALLY WITH THE HISTOR... Read more
Incident date: Jul 10, 2019
IN MOTION NORMAL DRIVING 45-55 MPH UNDER ACCELERATION ON LONG ON RAMP TO INTERSTATE. REACHED A RAMP METER. ACCELERATING FORM RAMP METER, I NOTICED INCREASING POWER LOSS AND COULD NOT REACH HIGHWAY SPEEDS. ALL WARNING LIGHTS APPEARED (TPMS, TRACTION CONTROL, TRANSMISSION ISSUES, ETC.) I INSTANTLY MERGED RIGHT WITH FLASHERS HAVING TO AVOID ANOTHER ON RAMP OF TRAFFIC. AT VERY ROUGH IDLE I COULD NOT... Read more
Incident date: Feb 7, 2019
TURBO WHEEL SHEARED OFF THE SHAFT AND STALLED THE CAR WHILE DRIVING AT < 5MPH IN PARKING LOT. UNABLE TO THEN START CAR AND MOVE IT - NEEDED TO BE PUSHED TO ONE SIDE TO AWAIT THE TOW TRUCK. THERE WERE NO SYMPTOMS OR WARNINGS OR CEL PRIOR TO THE FAILURE. OTHERS HAVE REPORTED SAME FAILURE AT HIGHER SPEEDS OR EVEN ON HIGHWAYS. THIS FAILURE MODE IS DANGEROUS AND COULD RESULT IN LOSS OF VEHICLE CONTROL.... Read more
Incident date: Jul 3, 2019
AT 79,000 MILES ENGINE NEEDS TO BE REPLACED AFTER TIMING BELT AND TENSIONER FAILED. THIS IS THE 2ND ENGINE FOR THIS CAR. TIMING BELT DESTROYED PISTONS, RODS AND CYLINDERS. WARNING LIGHT WENT ON, I TOOK IT TO THE DEALER, AND IT FORTUNATELY EXHIBITED THE FAILURE AT THE DEALERSHIP.
AUDI
A3 CABRIOLET
(2015) - AIR BAGS
Jul 10, 2019
Incident date: Jul 8, 2019
"PODS RECALL" WE TOOK OUR CAR IN FOR INSPECTION AND WE WERE TOLD THAT THE ELECTRICAL SYSTEM TO THE AIR BAG NEEDS TO BE BEEFED UP BECAUSE WITHOUT THE RIGHT WIRING CONNECTION IT WILL CAUSE SERIOUS PROBLEM IF ACCIDENT OCCURS. THIS HASN'T HIT THE RECALL LIST YET BUT IT'S COMING. IF THE MANUFACTURER KNOWS THAT IT'S GOING TO BE AN ISSUE WHY CANT THEY JUST GO AHEAD AND FIX THE RECALL BEFORE HAND. THEY AR... Read more
AUDI
A3 CABRIOLET
(2015) - ELECTRICAL SYSTEM
Jul 10, 2019
Incident date: Jul 8, 2019
"PODS RECALL" WE TOOK OUR CAR IN FOR INSPECTION AND WE WERE TOLD THAT THE ELECTRICAL SYSTEM TO THE AIR BAG NEEDS TO BE BEEFED UP BECAUSE WITHOUT THE RIGHT WIRING CONNECTION IT WILL CAUSE SERIOUS PROBLEM IF ACCIDENT OCCURS. THIS HASN'T HIT THE RECALL LIST YET BUT IT'S COMING. IF THE MANUFACTURER KNOWS THAT IT'S GOING TO BE AN ISSUE WHY CANT THEY JUST GO AHEAD AND FIX THE RECALL BEFORE HAND. THEY AR... Read more
Incident date: Jan 1, 2011
CAR WAS SOLD WITHOUT AN OIL DIP-STICK. THE SEQUENCE OF BUTTONS TO PUNCH TO BRING UP AN OIL-LEVEL READOUT RARELY WORKS. THIS IS A SAFETY DEFECT.
Incident date: Jul 9, 2019
CAR JERKS VIOLENTLY AUDI DEALERSHIP STATE THEY WILL NOT FIX THIS ISSUE ALTHOUGH MY CAR FALLS UNDER THIS CAMPAIGN HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2004/RCRIT-04V007-5629.PDF AUDI CAMPAIGN JA (04V-007) DIRECT SHIFT AUTOMATIC TRANSMISSION REPLACE DUAL CLUTCH
Incident date: Jul 9, 2019
CAR JERKS VIOLENTLY AUDI DEALERSHIP STATE THEY WILL NOT FIX THIS ISSUE ALTHOUGH MY CAR FALLS UNDER THIS CAMPAIGN HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2004/RCRIT-04V007-5629.PDF AUDI CAMPAIGN JA (04V-007) DIRECT SHIFT AUTOMATIC TRANSMISSION REPLACE DUAL CLUTCH
Incident date: Feb 8, 2019
TURBOS FAILED AT APPROXIMATELY 82,000 MILES DUE TO A CLOGGED OIL FEED SCREEN. TURBOS WERE STARVED OF OIL CAUSING ONE COMPRESSOR SHAFT TO BREAK IN HALF AND THE OTHER TO HAVE EXCESSIVE SHAFT PLAY. THIS CAUSED A NO-RUN ISSUE AND RESULTED IN BOTH TURBOS HAVING TO BE REPLACED ALONG WITH THE OIL SCREEN. THE VEHICLE BEGAN RUNNING POORLY AT HIGHWAY SPEED AND WHEN IT CAME TO A STOP, STALLED AT A BUSY FREEW... Read more
Incident date: Jul 8, 2019
VEHICLE WAS STATIONERY IN HEAVY RAIN. TURN WINDSHIELD WIPERS ON AND WITHIN A FEW SECONDS PASSENGER SIDE WIPER ARM BROKE IN HALF.
AUDI
A3 CABRIOLET
(2016) - STRUCTURE:BODY
Jul 8, 2019
Incident date: Mar 12, 2019
PURCHASED THIS CAR DECEMBER OF 2018 (6 MONTHS AGO), VEHICLE STILL UNDER WARRANTY. LATE JAN (A MONTH AFTER PURCHASE), WHILE DRIVING ON THE ROAD, THE LEFT SIDE BUMPER GRILLE, A LARGE PLASTIC PIECE FELL OFF. I THOUGHT IT WAS A FLUKE, SO I PURCHASED A REPLACEMENT PART AND PUT IT BACK INTO THE BUMPER. A MONTH LATER IN LATE MARCH, THAT SAME PIECE FELL OFF AGAIN WHILE I WAS DRIVING ON THE FREEWAY, CAUSED... Read more
Incident date: Nov 1, 2012
THIS CAR WAS TOTALLY DESTROYED IN 2012 AND THEREFORE NO LONGER NEEDS THE AIRBAG RECALL TO BE ACCOMPLISHED. PLEASE REMOVE THIS RECALL NOTICE FROM THE DATABASE.
Incident date: Jul 5, 2019
SUSPENSION FAILS DURING DRIVING AT HIGH SPEEDS.
Incident date: Jul 5, 2019
SUSPENSION FAILS DURING DRIVING AT HIGH SPEEDS.
Incident date: Jun 11, 2018
TIMING CHAIN AND TENSIONER FAILED, CAR BECAME COMPLETELY INOPERABLE. STOPPED IN THE MIDDLE OF A MAJOR INTERSECTION IN RUSH HOUR.
Incident date: Jun 22, 2019
LOW OIL PRESSURE READING METAL FRAGMENTS IN ENGINE CAUSE ENGINE TO FAIL.
Incident date: Jul 3, 2019
THE SUNROOF SUNSHADE BROKE WHILE RETRACTING AND BLOCKED REAR WINDOW CAUSING A HAZARD. I HAD TO TAPE IT UP AS IT IS NOW ONLY PARTIALLY ATTACHED AND I AM UNABLE TO REMOVE. IT IS TAPED SO I CAN CONTINUE DRIVING SAFETLY. I WAS DRIVING WHEN THIS HAPPENED.
Incident date: Dec 1, 2018
GEARBOX FAILURE SEEMS TO BE COMMON ISSUE ON THE 2010 MODEL. SEEMS A REPLACEMENT MECHATRONICS UNIT OR FULL TRANSMISSION WILL NEED TO BE DONE TO RESOLVE THE ISSUE.
Incident date: May 23, 2019
PASSENGER AIR BAG IS CONSTANTLY TURNING ITSELF OFF. SOMETIMES WHEN SOMEONE IS IN THE SEAT, SOMETIMES IF NOTHING IS IN THE SEAT. I CAN EVEN HAVE IT TRIP IF I PLACE AN IPAD OR EVEN A TO-GO BACK OF FOOD. VERY ANNOYING. MENTIONED IT TWICE TO DEALERSHIPS, BUT WAS ALWAYS TOLD "IT MIGHT BE WET" OR "EVERYTHING FOUND IN ORDER" EVEN THOUGH MY VCDS IS LOGGING ALL OF THESE ERRORS. DOESN'T MATTER IF THE CAR IS... Read more
Incident date: Apr 11, 2019
BLOWN TURBOS RESULTED IN CATASTROPHIC ENGINE FAILURE. I HAD TO PAY LABOR OF $10,500 AND WARRANTY PAID FOR NEW ENGINE. HAPPENED AT APPROXIMATELY 72,000 MILES. VEHICLE IN GEAR WITH FOOT ON BRAKE AT A FAST FOOD DRIVE THROUGH.
Incident date: Nov 17, 2017
NOV 17 2017 ON MY WAY TO WORK , I GOT A FLAT TIRED SO I HAD TO PULL OVER .. RIGHT AT THE INTERSECTION OF ON CLAIREMONT GOING NORTH ON THE 805. THE
Incident date: May 29, 2019
TL* THE CONTACT OWNS A 2016 AUDI A5. WHILE THE CONTACT WAS MAKING A THREE POINT TURN WITH THE SHIFTER IN THE REVERSE POSITION, THE VEHICLE ABRUPTLY ACCELERATED FORWARD AND MOVED APPROXIMATELY 3 TO 5 FEET WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO INDICATED THAT THE VEHICLE LOST POWER AND WOULD NOT PROPERLY ACCELERATE ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURES WAS NOT DETERMINE... Read more
Incident date: May 29, 2019
TL* THE CONTACT OWNS A 2016 AUDI A5. WHILE THE CONTACT WAS MAKING A THREE POINT TURN WITH THE SHIFTER IN THE REVERSE POSITION, THE VEHICLE ABRUPTLY ACCELERATED FORWARD AND MOVED APPROXIMATELY 3 TO 5 FEET WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO INDICATED THAT THE VEHICLE LOST POWER AND WOULD NOT PROPERLY ACCELERATE ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURES WAS NOT DETERMINE... Read more
Incident date: Feb 1, 2018
SQUEALING BRAKES AT SLOW SPEEDS. DEALERSHIP ABLE TO REPLICATE ISSUE BUT UNABLE TO RESOLVE ADEQUATELY. THEY ASKING US TO REPLACE ROTORS AND PADS WITH SEVERAL HUNDRED DOLLAR COST TO US. CAR IS ONLY 2 YRS OLD NOW. WE BOUGHT CPO AFTER CAR WAS USED BY DEALER SALESMAN FOR 6MO. BRAKES HAVE BEEN SQUEALING SOON AFTER WE GOT THE CAR.
AUDI
A5 CABRIOLET
(2014) - ENGINE
Jun 29, 2019
Incident date: Jun 28, 2019
THE ENGINE STOPPED RUNNING ON TWO SEPARATE OCCASIONS WHILE DRIVING ON THE HIGHWAY IN EXTENDED STOP AND GO TRAFFIC ON VERY HOT DAYS (IN THE 90'S). AFTER COOLING DOWN FOR AN EXTENDED TIME (1/2 HOUR OR MORE), THE CAR STARTED AGAIN AND ACTED NORMAL. IT HAPPENED LAST LABOR DAY (2018 AND YESTERDAY (6/28/19). ONCE THE ENGINE STOPPED I COULD NOT RESTART THE CAR UNTIL IT COOLED DOWN. I WAS STUCK ON THE... Read more
Incident date: Jun 10, 2019
EXCESSIVE REAR SUBFRAME CORROSION THAT ISN'T BEING COVERED BY A 12 YEAR ANTI-CORROSION WARRANTY. THE SAFETY ISSUE STEMS FROM; A, A PROPER ALIGNMENT ISN'T POSSIBLE, B THE REAR SUBFRAME IS RESPONSIBLE FOR MAINTAINING THE REAR GEOMETRY OF THE VEHICLE, WHEELS, BRAKES AND SUSPENSION.
Incident date: Jan 7, 2019
TAKATA RECALL I RECEIVED NOTICE IN JANUARY OF 2019 THAT MY VEHICLE WAS HAVING A SECOND RECALL ON THE TAKATA AIRBAGS. I IMMEDIATELY ATTEMPTED TO HAVE THE REPAIR DONE AT MY LOCAL DEALERSHIP; I COULD NOT GET THROUGH. I THEN CONTACTED AUDI CORPORATE, WHO SAID THEY LEFT THE LOCAL DEALERSHIOP MESSAGES ON MY BEHALF; AGAIN NO RESPONSE. AFTER CALLING MULTIPLE OTHER DEALERSHIPS IN MY STATE, ONE A LITTLE OV... Read more
Incident date: Jan 7, 2019
TAKATA RECALL I RECEIVED NOTICE IN JANUARY OF 2019 THAT MY VEHICLE WAS HAVING A SECOND RECALL ON THE TAKATA AIRBAGS. I IMMEDIATELY ATTEMPTED TO HAVE THE REPAIR DONE AT MY LOCAL DEALERSHIP; I COULD NOT GET THROUGH. I THEN CONTACTED AUDI CORPORATE, WHO SAID THEY LEFT THE LOCAL DEALERSHIOP MESSAGES ON MY BEHALF; AGAIN NO RESPONSE. AFTER CALLING MULTIPLE OTHER DEALERSHIPS IN MY STATE, ONE A LITTLE OV... Read more
AUDI
A4 ALLROAD
(2016) - FUEL/PROPULSION SYSTEM
Jun 28, 2019
Incident date: Jun 28, 2019
FUEL PUMP BEGAN LEAKING AT 55,000 MILE MARK
Incident date: Jun 17, 2019
PURCHASED 2019 AUDI A7 BRAND NEW. CURRENTLY HAVE APPROXIMATELY 2800 MILES (2 MONTH OLD CAR). HAS PRESTIGE PACKAGE WITH DRIVER ASSISTANCE OPTION. THERE HAVE BEEN MULTIPLE INSTANCES WHERE THE DRIVER ASSISTANCE SUDDENLY AND SIGNIFICANTLY SLOWS THE CAR WITHOUT ANY CAR/OBJECT IN FRONT. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS ON LOCAL ROADS (HASN'T HAPPENED ON FREEWAY SPEEDS YET). USUALLY HAPPENS ... Read more
Incident date: May 20, 2019
2016 AUDI A6. CONSUMER WRITES IN REGARDS TO FUEL RAILS SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. *JS
Incident date: May 20, 2019
IT APPEARS THAT DUE TO A MANUFACTURING/ENGINEERING DEFECT, THE TIMING CHAIN ON CERTAIN AUDI AND VOLKSWAGEN MODELS FAILS AFTER A CERTAIN NUMBER OF MILES. THIS TIMING CHAIN FAILURE HAS BEEN DETERMINED TO CAUSE SUBSTANTIAL DAMAGE TO THE VEHICLE'S ENGINE, IN MANY CASES REQUIRING A COMPLETE ENGINE REPLACEMENT. REGRETTABLY, THIS IS WHAT RECENTLY HAPPENED WITH MY 2011 AUDI A4. IN FACT, THERE WAS A... Read more
Incident date: May 20, 2019
IT APPEARS THAT DUE TO A MANUFACTURING/ENGINEERING DEFECT, THE TIMING CHAIN ON CERTAIN AUDI AND VOLKSWAGEN MODELS FAILS AFTER A CERTAIN NUMBER OF MILES. THIS TIMING CHAIN FAILURE HAS BEEN DETERMINED TO CAUSE SUBSTANTIAL DAMAGE TO THE VEHICLE'S ENGINE, IN MANY CASES REQUIRING A COMPLETE ENGINE REPLACEMENT. REGRETTABLY, THIS IS WHAT RECENTLY HAPPENED WITH MY 2011 AUDI A4. IN FACT, THERE WAS A... Read more
Incident date: Apr 26, 2019
TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED UP TO 80 MPH. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE GRADUALLY CAME TO A STOP WITHOUT CRASHING. THE CONTACT STATED THAT THE TACHOMETER WAS RED-LINED AT THE TIME. THE VEHICLE WAS TAKEN TO AUDI ORLAND PARK (LOCATED AT 8021 159TH ST, TINLEY PARK, IL 60477, (708) 342-0300) WHERE IT ... Read more
Incident date: Apr 26, 2019
TL* THE CONTACT OWNS A 2014 AUDI Q5. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED UP TO 80 MPH. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE GRADUALLY CAME TO A STOP WITHOUT CRASHING. THE CONTACT STATED THAT THE TACHOMETER WAS RED-LINED AT THE TIME. THE VEHICLE WAS TAKEN TO AUDI ORLAND PARK (LOCATED AT 8021 159TH ST, TINLEY PARK, IL 60477, (708) 342-0300) WHERE IT ... Read more
Incident date: Jun 26, 2019
MY GORGEOUS NEW AUDI Q8 HAS A DANGEROUS HESITATION ISSUE WHEN ACCELERATION FROM A FULL START WITH AUTO START/STOP ENABLED. THE ISSUE IS DESCRIBED THOROUGHLY IN THE ARTICLE @ HTTPS://TECHCRUNCH.COM/2019/06/10/REVIEW-THE-STUNNING-2019-AUDI-Q8-HAS-A-DEAL-BREAKING-FLAW/. ACCELERATOR RESPONSE IS VERY INCONSISTENT SUCH THAT YOU CAN'T COUNT ON THE CAR ACCELERATING IN A CONSISTENT MANNER. IT EITHER HE... Read more
Incident date: Apr 27, 2019
TL* THE CONTACT OWNS A 2012 AUDI A8. WHILE DRIVING 45 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AFTER 25 MINUTES AND TOWED TO AUDI NASHVILLE (LOCATED AT 1576 MALLORY LN, BRENTWOOD, TN 37027, (855) 574-8043). THE TECHNICIAN COULD NOT ... Read more
Incident date: Apr 27, 2019
TL* THE CONTACT OWNS A 2012 AUDI A8. WHILE DRIVING 45 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AFTER 25 MINUTES AND TOWED TO AUDI NASHVILLE (LOCATED AT 1576 MALLORY LN, BRENTWOOD, TN 37027, (855) 574-8043). THE TECHNICIAN COULD NOT ... Read more
Incident date: Jun 24, 2019
MY PASSENGER SEAT AIRBAG LIGHT STARTED COMING IN RANDOMLY. I THINK IT MIGHT BE THE SENSOR THAT SEES IF A SMALL CHILD IS IN THE SEAT, IN WHICH CASE IT TURNS OFF THE AIRBAG. BUT, WHEN NO ONE IS IN THE SEAT, I GET AN ALERT EVERY TIME I START THE CAR, AND IT BEEPS FOR MINUTES. PLUS, I THINK ITS TELLING ME THE AIRBAG WILL NOT DEPLOY IF WRECKED! MY CAR IS JUST OUT OF WARRANTY (4.5 YEARS OLD, 39K MIL... Read more
Incident date: May 15, 2019
WHILE DRIVING ON THE INTERSTATE MY CAR STALLED NEARLY COMING TO A COMPLETE STOP, THE ENGINE LIGHT CAME ON AND I WAS SMELLING GASOLINE SO I HAD TO BRING IT TO THE NEAREST MECHANIC AND THERE IT WAS DIAGNOSED AS A FUEL INJECTOR LEAKING WITH MULTIPLE CYLINDER MISFIRE DETECTED. AS THERE IS AN EXTENDED WARRANTY UNDER AUDI FOR FAULTY FUEL INJECTORS, I TOOK THE CAR TO AUDI TO HAVE THE MANUFACTURER DEFECTE... Read more
Incident date: Jun 7, 2019
ON THIS PARTICULAR DAY, MY HUSBAND WAS DRIVING MY CAR AND HE ONLY GOT 2 BLOCKS IN OUR NEIGHBORHOOD BEFORE THE CAR BEGAN TO FILL WITH SMOKE. HE QUICKLY GOT OUT OF THE VEHICLE AND WITHIN MINUTES THE CAR CAUGHT ON FIRE! THE FIRE STARTED INSIDE THE CAR NEAR THE RIGHT WHEEL BASE. I HAVE 3 YOUNG CHILDREN ALL IN CAR SEATS AND I SHUDDER JUST THINKING ABOUT WHAT COULD HAVE HAPPENED IF WE WERE IN THE ... Read more
Fire
Incident date: Apr 19, 2019
TURBO FAILURE - CAR STALLED WHILE SLOWING ON A MAJOR INTERSTATE, CAUSING MULTIPLE NEAR-COLLISIONS. AUDI IS AWARE OF THE ISSUE AND THE DANGERS OF THE FAILURE, BUT HAS NOT ISSUED A RECALL, EVEN THOUGH THEY HAVE ISSUED MULTIPLE TECHNICAL SERVICE BULLETINS REGARDING THE ISSUE AND ADMITTING TO FAULTY PARTS CAUSING THE FAILURE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR WORSE DUE TO LOSING... Read more
1 injured
Incident date: Apr 19, 2019
TURBO FAILURE - CAR STALLED WHILE SLOWING ON A MAJOR INTERSTATE, CAUSING MULTIPLE NEAR-COLLISIONS. AUDI IS AWARE OF THE ISSUE AND THE DANGERS OF THE FAILURE, BUT HAS NOT ISSUED A RECALL, EVEN THOUGH THEY HAVE ISSUED MULTIPLE TECHNICAL SERVICE BULLETINS REGARDING THE ISSUE AND ADMITTING TO FAULTY PARTS CAUSING THE FAILURE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR WORSE DUE TO LOSING... Read more
1 injured
Incident date: Apr 19, 2019
TURBO FAILURE - CAR STALLED WHILE SLOWING ON A MAJOR INTERSTATE, CAUSING MULTIPLE NEAR-COLLISIONS. AUDI IS AWARE OF THE ISSUE AND THE DANGERS OF THE FAILURE, BUT HAS NOT ISSUED A RECALL, EVEN THOUGH THEY HAVE ISSUED MULTIPLE TECHNICAL SERVICE BULLETINS REGARDING THE ISSUE AND ADMITTING TO FAULTY PARTS CAUSING THE FAILURE. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR WORSE DUE TO LOSING... Read more
1 injured
Incident date: Jun 15, 2019
VEHICLE GETS LOCKED AND CAN'T UNLOCK IT EVEN WHEN KEYS ARE IN PANTS POCKET. NEED TO GO TO DRIVER SEAT AND UNLOCK IT. IT HAPPENED TO MULTIPLE TIMES WHEN I HAD THE KEY IN MY POCKET AND I CAME TO BACK SEAT TO GET SOMETHING AND CLOSED THE DOOR. CAR GOT LOCKE AND COULD NOT UNLOCK IT FROM REAR SEATS. I HAD TO CLIMB OVER TO DRIVER SEAT TO UNLOCK FROM THERE. THIS IS A SAFETY ISSUE TO ME BECAUSE TODDLER CA... Read more
Incident date: Jun 21, 2019
UNDER HIGH TEMPERATURES DRIVING TO OR FROM LOS ANGELES TO PHOENIX, THE FUEL PUMP MALFUNCTIONS AND THE CAR SHUTS DOWN. IT STARTS AGAIN AFTER VEHICLE COOLS DOWN. THE FIRST TIME IT SHUT DOWN AT BLYTHE CALIFORNIA AND THE CAR HAD TO BE TOWED TO THE AUDI DEALER IN RANCHO MIRAGE. DIAGNOSTIC SHOWED NO ISSUES WITH PUMP. THE SECOND TIME IT HAPPENED WAS 6/21/2019 WHILE DRIVING FROM LOS ANGELES TO PHOENIX. IT... Read more
Incident date: Jun 22, 2019
WHEN I REPLACED THE FRONT BRAKE ROTOR AND PAD, I FOUND THE LOWER CALIPER GUIDE PIN BUSHING WAS STUCK. IT STUCK SO BADLY AND TOOK A LOT OF HAMMERING TO GET IT OUT. THE BUSHING WAS HEAVILY RUSTED. SINCE THE CALIPER WILL NOT MOVE WITH A STUCK BUSHING, THE OUTSIDE PADS WILL NOT FULLY ENGAGE WITH THE ROTOR TO PROVIDE ADEQUATE BRAKING FORCE. NOTICED THE INNER PAD IS ALMOST GONE WHILE THE OUTER PADS STI... Read more