Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Jul 15, 2019
1ST- HAVING NUMEROUS SENSOR WARNING LIGHTS COMING ON AT INDISCRIMINATE TIMES WHILE HIGHWAY DRIVING INCLUDING TELLING ME TO PUT MY HANDS ON THE WHEEL WHEN THEY ARE ON THE WHEEL, CRUISE CONTROL SENSOR WARNING COMES ON AND SHUTS OF THE CRUISE CONTROL AND THE LANE GUIDANCE SENSOR COMES ON WITH WARNINGS. I MAY GET ALL THREE WARNINGS APPEAR ON ONE 45 MILE TRIP OR I MAY NOT GET ANY.SOMETIMES IT'S THE SAM... Read more
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 5 MPH, THE FRONT PASSENGER TIRE STRUCK A CURB AND THE "STEERING WHEEL DEFECTIVE DON'T DRIVE" WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AUDI SAN FRANCISCO (1525 HOWARD ST, SAN FRANCISCO, CA 94103, (888) 779-0546) WHERE IT WAS DIAGNOSED THAT T... Read more
Incident date: Oct 29, 2019
DRIVING DOWN THE HIGHWAY MY SUNROOF GLASS CAME OUT THE ENTIRE FRAME
Incident date: Aug 21, 2019
I WAS DRIVING IN A CONSTRUCTION ZONE NEAR MY HOME IN HEAVY TRAFFIC IN RUSH HOUR ON AUGUST 21, 2019, WHEN THE VEHICLE STOPPED DEAD WITH NO WARNING; THE ENGINE SIMPLY CUT OFF. IT WOULD NOT RESTART. THE CAR BEHIND MANAGED TO STOP, BUT THE SITUATION LED TO CARS PASSING ME BY DRIVING INTO THE OPPOSITE LANE IN THE FACE OF INCOMING TRAFFIC. EARLIER I HAD BEEN DRIVING ON A LOCAL HIGHWAY AT 65 MILES AN H... Read more
Incident date: Oct 25, 2019
TL* THE CONTACT OWNS A 2018 AUDI Q5. WHILE THE VEHICLE WAS IN A PARKING LOT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A STAIRWAY RAIL OF AN APARTMENT BUILDING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT CALLED AUDI LIVERMORE (3400 LAS POSITAS RD, LIVERMORE, CA 9... Read more
Crash
Incident date: Oct 25, 2019
TL* THE CONTACT OWNS A 2018 AUDI Q5. WHILE THE VEHICLE WAS IN A PARKING LOT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A STAIRWAY RAIL OF AN APARTMENT BUILDING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT CALLED AUDI LIVERMORE (3400 LAS POSITAS RD, LIVERMORE, CA 9... Read more
Crash
Incident date: Oct 14, 2019
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN LEFT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PARKED THE VEHICLE ON THE SIDE OF THE ROAD FOR TEN MINUTES. ONCE SHE CONTINUED DRIVING, THE FAILURE RECURRED. THE CONTACT CALLED VAN HORN VOLKSWAGEN OF SHEBOYGAN (LOCATED AT 5515 RACETRACK RD, SHEBOYGAN, WI 53081, (920) 457-8844) WAS... Read more
Incident date: Nov 4, 2019
TL* THE CONTACT OWNS A 2019 AUDI Q7. AFTER STOPPING THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT THE GEAR INTO PARK. THE CONTACT ACTIVATED THE PARKING BRAKE AND EXITED THE VEHICLE TO REMOVE A CHILD FROM THE REAR SEAT. HE STATED THAT THE VEHICLE DOORS LOCKED INDEPENDENTLY. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS USING THE KEY FOB. THE LOCAL LAW ENFORCEMENT WAS CALLED TO THE SCENE AND WAS UNABLE ... Read more
Incident date: Nov 4, 2019
TL* THE CONTACT OWNS A 2019 AUDI Q7. AFTER STOPPING THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT THE GEAR INTO PARK. THE CONTACT ACTIVATED THE PARKING BRAKE AND EXITED THE VEHICLE TO REMOVE A CHILD FROM THE REAR SEAT. HE STATED THAT THE VEHICLE DOORS LOCKED INDEPENDENTLY. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS USING THE KEY FOB. THE LOCAL LAW ENFORCEMENT WAS CALLED TO THE SCENE AND WAS UNABLE ... Read more
Incident date: Nov 4, 2019
TL* THE CONTACT OWNS A 2019 AUDI Q7. AFTER STOPPING THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT THE GEAR INTO PARK. THE CONTACT ACTIVATED THE PARKING BRAKE AND EXITED THE VEHICLE TO REMOVE A CHILD FROM THE REAR SEAT. HE STATED THAT THE VEHICLE DOORS LOCKED INDEPENDENTLY. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS USING THE KEY FOB. THE LOCAL LAW ENFORCEMENT WAS CALLED TO THE SCENE AND WAS UNABLE ... Read more
Incident date: Nov 1, 2019
THE CAR BURNS OIL SO MUCH THAT WE HAVE TO CONTINUOUSLY TOP OFF THE OIL EVERY FEW DAYS. THE DEALERSHIP STATES, THE ENGINE IS BIG AND THIS IS NORMAL. I DON'T BELIEVE THIS IS NORMAL, AND PERHAPS SOMETHING ELSE IS GOING ON AND COULD IT POSE A SAFETY ISSUE. THIS PROBLEM HAS BEEN ONGOING SINCE THE PURCHASE OF THE CERTIFIED USED CAR IN 2016.
Incident date: Nov 2, 2019
WHEN THE AUTO START-STOP FUNCTION ACTIVATES (TURNING THE ENGINE OFF), THE STEERING WHEEL LOCKS. THE CAR CAN CONTINUE TO ROLL WHEN YOU LET YOUR FOOT OFF THE BRAKE TO START MOVING AGAIN, BUT THE STEERING WHEEL REMAINS LOCKED NOT ALLOWING YOU TO STEER THE CAR WHEN NECESSARY. I ALMOST GOT HIT BECAUSE OF THIS AND IT IS VERY SCARY NOT TO BE ABLE TO STEER OUT OF THE WAY WHEN NECESSARY!!! THIS IS HORRIBLE... Read more
Incident date: Nov 2, 2019
WHEN THE AUTO START-STOP FUNCTION ACTIVATES (TURNING THE ENGINE OFF), THE STEERING WHEEL LOCKS. THE CAR CAN CONTINUE TO ROLL WHEN YOU LET YOUR FOOT OFF THE BRAKE TO START MOVING AGAIN, BUT THE STEERING WHEEL REMAINS LOCKED NOT ALLOWING YOU TO STEER THE CAR WHEN NECESSARY. I ALMOST GOT HIT BECAUSE OF THIS AND IT IS VERY SCARY NOT TO BE ABLE TO STEER OUT OF THE WAY WHEN NECESSARY!!! THIS IS HORRIBLE... Read more
Incident date: Nov 1, 2019
THE LANE-DEPARTURE ASSIST DOES NOT ALWAYS RECOGNIZE THE TAR LINES ON THE ROAD AS NON-LINES. THE LANE DEPARTURE ASSIST ALMOST PULLED ME INTO A GUARD RAIL ON THE HIGHWAY WHEN EXITING!!! THIS HAS HAPPENED ON SEVERAL OCCASIONS AND IS TERRIFYING! IT TAKES QUITE A BIT OF STRENGTH TO OBTAIN CONTROL BACK FROM THE CAR!! IT IS ALSO VERY HARD TO STEER WHEN THE LANE ASSIST TAKES OVER AND DOES NOT ALLOW YOU T... Read more
Incident date: Nov 1, 2019
THE LANE-DEPARTURE ASSIST DOES NOT ALWAYS RECOGNIZE THE TAR LINES ON THE ROAD AS NON-LINES. THE LANE DEPARTURE ASSIST ALMOST PULLED ME INTO A GUARD RAIL ON THE HIGHWAY WHEN EXITING!!! THIS HAS HAPPENED ON SEVERAL OCCASIONS AND IS TERRIFYING! IT TAKES QUITE A BIT OF STRENGTH TO OBTAIN CONTROL BACK FROM THE CAR!! IT IS ALSO VERY HARD TO STEER WHEN THE LANE ASSIST TAKES OVER AND DOES NOT ALLOW YOU T... Read more
Incident date: May 6, 2019
ON 5/6/2017, I CALLED AUDI DEALER DCH AUDI OXNARD, CA. 93036 REPORTED THE FUEL RAIL RECALL. THE SERVICE DEPT TOLD ME THE PARTS WOULD BE IN NEXT WEEK. I CONTINUED TO INQUIRE ABOUT IT SEVERAL MORE TIMES. THEY SAID THERE WERE NO PARTS AND WOULD CALL ME WHEN THEY CAME IN. IT HAS BEEN OVER 5 MONTHS. THE VEHICLE RUNS OK BUT MY WIFE IS AFRAID TO DRIVE OR RIDE IN IT. MY LAST CALL TO THEM WAS OCT 2019. THE... Read more
Incident date: Nov 1, 2019
AUDI RELEASED A SAFETY RECALL FOR THE AIRBAGS ON MY VEHICLE, I HAVE HAD THE SAFETY RECALL PERFORMED TWICE AND I AM STILL GETTING THE SAME AIRBAG ERRORS. AUDI HAS NOT ADMITTED THAT THEY ARE NOT SURE WHAT IS CAUSING THE ISSUE AGAIN DESPITE REPLACING PARTS THAT WERE SUPPOSEDLY GOING TO FIX THE ISSUE. NOW I HAVE TO DRIVE THE VEHICLE WITH NO AIRBAGS WHEN THE ERROR COMES ON, WHICH IS EVERY TIME I START ... Read more
Incident date: Oct 29, 2019
MY VEHICLE WAS RECALLED FOR A FUEL PUMP ISSUE WHICH WAS REPAIRED WITH TAPE IN 2018. THE FUEL PUMP IS NOW LEAKING FUEL CAUSING A FUEL SMELL IN THE VEHICLE AS WELL AS IN MY GARAGE AND HOUSE WHILE THE CAR IS PARKED IN THE GARAGE. WHEN I TOOK MY VEHICLE TO BE INSPECTED AND REPAIRED I WAS TOLD THE ORIGINAL REPAIR WAS NOT SUBSTANTIAL ENOUGH TO FIX THE ORIGINAL DEFECT. AUDI REPORTS NO NEW RECALLS ON TH... Read more
Incident date: Sep 1, 2019
AUDI USA ISSUED A SAFETY RECALL FOR THE WHEEL WELLS OF MY CAR, AND DESPITE MY REPEATED ATTEMPTS OVER THE PAST SEVERAL MONTHS TO GET AUDI SAN FRANCISCO TO SCHEDULE AN APPOINTMENT TO COMPLETE THE REPAIR, THEY HAVE NOT RETURNED MY CALLS OR SCHEDULED AN APPOINTMENT TO FIX THE PROBLEM. I'M CONCERNED THAT I'M DRIVING AROUND WITH A SAFETY ISSUE, AND AUDI SAN FRANCISCO DOESN'T SEEM TO CARE OR TO BE LIVING... Read more
AUDI
A3 CABRIOLET
(2015) - STRUCTURE:BODY
Oct 30, 2019
Incident date: Oct 21, 2019
I NOTICED A SMALL CRACK ON THE SUNROOF GUIDE RAIL BEZEL IN THE FRONT CORNER OF SUN ROOF ON THE DRIVERS SIDE ON THE BLACK TRIM PART ABOUT A WEEK AGO. TODAY I NOTICED THE CRACK TO BE ABOUT 2" LONG AND THE BLACK TRIM SEPARATED ALLOWING WATER TO GO UNDERNEATH THE ROOF OF THE CAR. I ALSO NOTICED TODAY THE PASSENGER SIDE STARTING TO CRACK AS WELL. NEVER SAW THIS BEFORE ON THE CAR UNTIL ABOUT A WEEK AGO.... Read more
Incident date: Oct 28, 2019
LEFT HEAD LIGHT FLICKERS AND SHUTS ITSELF OFF AFTER VEHICLE IS DRIVEN AND THE LIGHTS HAVE BEEN ON FOR ABOUT 5 MINUTES. THE WARNING DISPLAY ON THE DASHBOARD GIVES A "LEFT HEADLIGHT LEVEL" ERROR CODE.
Incident date: Oct 26, 2019
SUNGLASSES HOLDER WILL NOT STAY CLOSED AND FALLS DOWN BLOCKING MY REARVIEW MIRROR. TRIED SEVERAL TIMES TO CLOSE IT AND IT WILL NOT CLOSE. I CANNOT SEE CLEARLY OUT OF MY REARVIEW MIRROR WHICH IS HAZARDOUS TO MY DRIVING WHEN TRYING TO SWITCH LANES AND/OR TELL HOW CLOSE SOMEONE IS TO MY BUMPER TO PREVENT MY CAR FROM BEING REAR ENDED. I'M WORRIED THAT AN ACCIDENT MAY HAPPEN DUE TO THIS ISSUE. I RE... Read more
Incident date: Oct 27, 2019
AUDI Q5 PRESTIGE, 2019. PROBLEM WITH ACTIVE LANE KEEPING ASSIST. KEEPING THE CAR IN THE MIDDLE OF THE LINE WORKS PERFECTLY. THE PROBLEM IS WITH THE DRIVER ATTENTION DETECTION. THE SYSTEM SAYS I AM NOT DRIVING, EVEN I JUST (15 SECONDS) HAVE CHANGE THE LINE, MY SELF WITH BLINKERS! ALERT COMES UP EVERY MINUTE ON STRAIGHT ROAD, TERRIBLE! WHAT IS MORE THE LKA CAN DISABLE(DEACTIVATE) ITSELF IN THE MIDDL... Read more
AUDI
A4 ALLROAD
(2014) - FUEL/PROPULSION SYSTEM
Oct 28, 2019
Incident date: Oct 26, 2019
ON SATURDAY 10/26/2019 AS I LEFT MY OFFICE TO HEAD HOME THAT DAY FROM WORK MY EPC LIGHT AND ENGINE MIL LIGHT IN MY DASHBOARD CAME ON AND THE CAR WOULD NOT START. I STARTED TO SMELL GAS FUMES IN THE CAR AND SMOKE COMING FROM THE BACK SEAT LIKE A FIRE HAD STARTED. I SHUT OFF THE CAR, GOT OUT AND OPENED ALL THE DOORS AND AS I APPROACHED THE RIGHT SIDE OF THE VEHICLE I SPOTTED LARGE AMOUNTS OF FUEL L... Read more
Fire
Incident date: Oct 2, 2019
DO TO A RECALL, I HAD MY 2007 AUDI S4 CABRIOLET FRONT TWO AIRBAGS REPLACED. AIRBAG LIGHT CAME ON IMMEDIATELY AFTER REPLACEMENT. I HAVE BEEN TOLD I WILL NEED TO PAY FOR A NEW SEAT BELT ASSEMBLY ORDERED DIRECT FROM GERMANY FOR $1172.00 USD. (NOT INCLUDING INSTALL FEE) PLEASE ADVISE.
Incident date: Oct 2, 2019
DO TO A RECALL, I HAD MY 2007 AUDI S4 CABRIOLET FRONT TWO AIRBAGS REPLACED. AIRBAG LIGHT CAME ON IMMEDIATELY AFTER REPLACEMENT. I HAVE BEEN TOLD I WILL NEED TO PAY FOR A NEW SEAT BELT ASSEMBLY ORDERED DIRECT FROM GERMANY FOR $1172.00 USD. (NOT INCLUDING INSTALL FEE) PLEASE ADVISE.
Incident date: May 2, 2019
AUDI OF AMERICA SENT ME A FLYER (ATTACHED) OFFERING $100 IN AUDI GOODS AND SERVICES AS AN INCENTIVE TO COMPLETE THE REPLACEMENT OF A TAKATA AIRBAG RECALL. SINCE MAY 2ND, NOW ALMOST 5 MONTHS LATER, AUDI HAS STILL FAILED TO PROVIDE THE OFFERED INCENTIVE DESPITE ME CONTACTING THEM AND THEIR PROMISE IT WOULD BE RESOLVED. AS THIS RECALL IS UNDER NHTSA JURISDICTION I THOUGHT YOU WOULD HAVE INTEREST IN ... Read more
Incident date: Oct 24, 2019
UNDER NORMAL DRIVING CONDITIONS, HIGHWAY SPEED OF 65-75, THE CAR VIBRATES. I ATTEMPTED TO REACH OUT TO OTHER DRIVES AND THIS SEEMS TO BE A COMMON ISSUES ALL ACROSS THE BOARD. NOT LOCAL AND NOT SELECT YEAR. UNDER FURTHER HOMEWORK, MANY OTHERS HAVE COMPLAINED ABOUT THIS ONLINE. MANY OTHERS SHOW THE WORK THAT HAS BEEN DONE TO FIX THIS ISSUE, WITH OUT BEING SUCCESSFUL. WHEEL BEARINGS REPLACED, WHEELS... Read more
Incident date: Oct 23, 2019
ON A SUBURBAN STREET THAT I REGULARLY DRIVE ON WITH NO CAR NEARER THAN 100 YARDS IN FRONT OF ME AND FORTUNATELY NO CAR BEHIND ME THE AUDI PRESENSE SYSTEM ACTUATED SLAMMING ON THE BRAKES AND FLASHING A RED TRIANGLE IN THE DRIVER INFORMATION SCREEN. IF A CAR HAD BEEN FOLLOWED BEHIND ME I WOULD'VE BEEN REAR-ENDED
Incident date: Nov 15, 2018
I CONTACT AUDI OF CONCORD, CA IN NOVEMBER OF 2018, TO HAVE THE AFTER-RUN COOLANT PUMP REPLACED. THEY PLACED ME ON A WAITLIST, I HAVE NEVER HEARD BACK FROM THEM ALMOST A YEAR LATER.
Incident date: Nov 15, 2018
I CONTACT AUDI OF CONCORD, CA IN NOVEMBER OF 2018, TO HAVE THE AFTER-RUN COOLANT PUMP REPLACED. THEY PLACED ME ON A WAITLIST, I HAVE NEVER HEARD BACK FROM THEM ALMOST A YEAR LATER.
Incident date: Oct 19, 2019
THE TURBO CHARGER BEARINGS BROKE AND DESTROYED THE ENTIRE ENGINE. THE CAR ONLY HAS 64,000 MILES ON IT, I HAVE SINCE HEARD OF MANY OTHER PEOPLE HAVING THIS PROBLEM. THE ESTIMATED REPAIR BILL FROM THE AUDI DEALER WAS $48,000, YES THAT'S NOT A TYPO, $48,000 IS WAY MORE THAN THE CAR IS EVEN WORTH. WE STILL OWE $30,000 ON A CAR THAT IS ESSENTIALLY WORTHLESS WITHOUT A RUNNING ENGINE AND IS TOO EXPENS... Read more
Incident date: Oct 23, 2019
MY CAR FLASHED GEARBOX MALFUNCTION WHILE DRIVING DOWN INTERSTATE I-264 IN LOUISVILLE KY. CAR SEAMED FINE FOR ABOUT 2 MILES AND THEN SUDDENLY WENT LIMP AND I HAD NO GEARS. HAD TO HIT FLASHERS AND COAST INTO MEDIAN. WAS ALMOST HIT BY SEMI TRUCK. REPAIR SHOP COULD NOT FIND ANYTHING WRONG. HAPPENED AGAIN 1 DAY AFTER GETTING IT BACK FROM SHOP. TAKING IT TO AUDI NOW. I HAVE READ THAT THIS IS A... Read more
Incident date: Oct 23, 2019
MY CAR FLASHED GEARBOX MALFUNCTION WHILE DRIVING DOWN INTERSTATE I-264 IN LOUISVILLE KY. CAR SEAMED FINE FOR ABOUT 2 MILES AND THEN SUDDENLY WENT LIMP AND I HAD NO GEARS. HAD TO HIT FLASHERS AND COAST INTO MEDIAN. WAS ALMOST HIT BY SEMI TRUCK. REPAIR SHOP COULD NOT FIND ANYTHING WRONG. HAPPENED AGAIN 1 DAY AFTER GETTING IT BACK FROM SHOP. TAKING IT TO AUDI NOW. I HAVE READ THAT THIS IS A... Read more
Incident date: Sep 23, 2019
AFTER AUDI REPAIR THE SECONDARY WATER PUMP DUE TO RECALL MONTHS LATER CAR THERMOSTAT RUNNING HOT AND AUDI STATES MAIN WATER PUMP LEAKING
Incident date: Oct 22, 2019
HIGH PRESSURE FUEL PUMP HAS BEEN LEAKING GASOLINE INTO MY ENGINE OIL. IT HAS CAUSED ISSUES WHEN STARTING MY CAR. THIS HAS BEEN GOING ON FOR A WHILE .
Incident date: Sep 17, 2019
PCV VALVE NEEDED TO BE REPLACED BECAUSE IT WAS CAUSING EXTREMELY HIGH PRESSURE WITHIN MY OIL TANK.
Incident date: Jul 4, 2019
AUDIO Q5 2013 AUDI 2.0 TFSI ENGINE HIGH OIL CONSUMPTION. THERE IS A DESIGN FLAW WITH THE ENGINE THAT CAUSES HIGH OIL CONSUMPTION. AS A RESULT, ENGINE OIL LEAKS INTO THE CYLINDERS WHICH CAUSE THE ENGINE TO STALL, DAMAGE THE ENGINE AND IMPEDE ACCELERATION. I HAVE ADDED OIL ON 3 OCCASIONS THIS YEAR - 2019. THE FIRST INDICATION TO ADD OIL CAME BACK IN 2015 - 2 YEARS AFTER BUYING THE CAR BRAND NEW AND ... Read more
Incident date: Jul 4, 2019
AUDIO Q5 2013 AUDI 2.0 TFSI ENGINE HIGH OIL CONSUMPTION. THERE IS A DESIGN FLAW WITH THE ENGINE THAT CAUSES HIGH OIL CONSUMPTION. AS A RESULT, ENGINE OIL LEAKS INTO THE CYLINDERS WHICH CAUSE THE ENGINE TO STALL, DAMAGE THE ENGINE AND IMPEDE ACCELERATION. I HAVE ADDED OIL ON 3 OCCASIONS THIS YEAR - 2019. THE FIRST INDICATION TO ADD OIL CAME BACK IN 2015 - 2 YEARS AFTER BUYING THE CAR BRAND NEW AND ... Read more
Incident date: Oct 7, 2019
FROM THE ATTACHED AUDI ROCHESTER SERVICE INVOICE: "THERE IS A HESITATION TYPE JERKING SENSATION FELT ON TAKE OFF, IT IS PRONOUNCED SO MUCH THAT IT MAKES YOUR HEAD JERK. ON PREVIOUS VISIT ROAD TESTED SIMILAR MODEL VEHICLE AND FOUND THE SAME JERKING SENSATION, DOES NOT HAPPEN WHEN DRIVING IN AUTOMATIC MODE [WHERE IT IS ALWAYS SILKY SMOOTH ACCELERATION -- AS EXPECTED] IN MANUAL S-T... Read more
Incident date: Oct 22, 2019
THE VEHICLE HAS EXPERIENCED INCREASED MOTOR OIL CONSUMPTION IN THE LAST TWO MONTHS . THE VEHICLE HAS USED ABOUT 3 QUARTS OF OIL IN LESS THAN 2,000 MILES. I WAS TOLD AT THE AUDI OF RIVERSIDE DEALER THAT THIS COMMON. THE VEHICLE HAD 98,000 MILES WHEN THE PROBLEM FIRST OCCURRED. HAS HAPPENED AGAIN AND IT'S ONLY BEEN DRIVEN 2,000 MILES SINCE MORE OIL WAS ADDED.
Incident date: Oct 7, 2019
VEHICLE STALLED WHILE DRIVING. UPON INSPECTION BY THE DEALERSHIP, I WAS INFORMED THAT A COOLANT VALVE CONNECTED TO THE TRANSMISSION CONTROL MODULE HAD FAILED. THIS RESULTED IN COOLANT LEAKING INTO THE MODULE AND THEREBY DAMAGING IT. THIS IS A KNOWN DEFECT IN A SIMILAR VEHICLE OF THE SAME YEAR.
Incident date: Oct 21, 2019
I WAS DRIVING AND SMELLED FIRE/SMOKE FROM THE DASHBOARD. THERE WAS THE START OF A FIRE AND SMOKE STARTED COMING OUT FROM BEHIND THE MMI SCREEN. THE CONNECTION FOR PHONE GOT CHOPPY BUT DID NOT GO OUT COMPLETELY.
Fire
AUDI
A4 ALLROAD
(2018) - UNKNOWN OR OTHER
Oct 20, 2019
Incident date: Oct 19, 2019
REAR VIEW CAMERA IS INTERMITTANT WHEN IN REVERSE AND BACKING UP THE VEHICLE. SOMETIMES THERE IS NO REAR VIEW CAMERA WHILE BACKING UP. MULTIPLE TRIPS TO AUDI DEALER - NOT FIXED. LOANER CAR FROM DEALER, 2018 AUDI A5 HAD EXACTLY THE SAME PROBLEM. NO REAR CAMERA - RADIO SCREEN INSTEAD. BUG IN AUDI SOFTWARE - THIS MODEL NEEDS TO BE RECALLED TO FORCE AUDI TO FIX THIS SAFETY PROBLEM. TWO PICTURES P... Read more
Incident date: Oct 17, 2019
I WAS STOPPED IN A DESIGNATED LEFT TURN LANE WAITING FOR ONCOMING TRAFFIC TO CLEAR. AS THE LAST CAR WAS PASSING ME GOING THE OPPOSITE DIRECTION I BEGAN TO ACCELERATE AND MAKE MY LEFT TURN. THE AUDI PRE-SENSE SLAMMED ON THE BRAKES. SO NOW I'M IN THE LANE OF ONCOMING TRAFFIC WITH MY CAR TEMPORARILY DISABLED. THIS IS THE FOURTH TIME THIS HAS HAPPENED. IF I HAD HAD MY DOG IN THE BACK OF THE CAR, HE ... Read more
Incident date: Sep 1, 2019
TL* THE CONTACT OWNS A 2007 AUDI Q7. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. ALSO, THE AVERAGE FUEL MILEAGE DECREASED WHILE DRIVING. THE VEHICLE AND THE DRIVER DISCOVERED A PUDDLE OF FUEL UNDER THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FLANGE WAS FAULTY AND NEEDED TO BE REPLACED. ... Read more
Incident date: Jan 1, 2019
THIS VEHICLE HAS INCONSISTENT ACCELERATION THAT IS DANGEROUS. WHEN ACCELERATING, PARTICULARLY FROM A ROLLING STOP OR SLOW SPEED BELOW 10MPH, THERE WILL BE A DELAY IN ACCELERATION. WHEN THE ENGINE DOES ENGAGE IT TAKES OFF 'LIKE A ROCKET'. IT DOES NOT ALWAYS DO THIS, WHICH MAKES IT SO DANGEROUS. HOWEVER, IT HAS BEEN HAPPENING INCONSISTENTLY FOR 9 MONTHS AND MORE THAN 20,000 MILES AND IT CONTINUES... Read more
AUDI
A3 CABRIOLET
(2015) - AIR BAGS
Oct 18, 2019
Incident date: Oct 15, 2019
I OWN A 2015 AUDI A3.AUDI RECENTLY HAD A RECALL (#69Z4) TO ADDRESS AN ISSUE WITH THEIR PODS SENSOR SYSTEM. AUDI CLAIMED THE FIX AS A REVISED WIRING CONNECTION AND CABLE ROUTING. MY A3 EXPERIENCED THE EXACT SYMPTOMS AND ISSUES THE RECALL COVERED. I TOOK IT IN FOR REPAIR HOWEVER IMMEDIATELY AFTER PICKING UP THE CAR THE ISSUE STILL PERSISTS. DEALER SAYS IT IS ACTUALLY AN ISSUE WITH THE PODS SENSOR IT... Read more
AUDI
A3 CABRIOLET
(2015) - AIR BAGS
Oct 17, 2019
Incident date: Oct 8, 2019
AUDI RECENTLY HAD A RECALL (#69Z4) TO ADDRESS AN ISSUE WITH THEIR PODS SENSOR SYSTEM. AUDI CLAIMED THE FIX AS A REVISED WIRING CONNECTION AND CABLE ROUTING. MY A3 EXPERIENCED THE EXACT SYMPTOMS AND ISSUES THE RECALL COVERED. I TOOK IT IN FOR REPAIR HOWEVER IMMEDIACY AFTER PICKING UP THE CAR THE ISSUE STILL PERSISTS. DEALER SAYS IT IS ACTUALLY AN ISSUE WITH THE PODS SENSOR ITSELF BUT THAT THEY ... Read more
AUDI
A3 CABRIOLET
(2015) - ELECTRICAL SYSTEM
Oct 17, 2019
Incident date: Oct 8, 2019
AUDI RECENTLY HAD A RECALL (#69Z4) TO ADDRESS AN ISSUE WITH THEIR PODS SENSOR SYSTEM. AUDI CLAIMED THE FIX AS A REVISED WIRING CONNECTION AND CABLE ROUTING. MY A3 EXPERIENCED THE EXACT SYMPTOMS AND ISSUES THE RECALL COVERED. I TOOK IT IN FOR REPAIR HOWEVER IMMEDIACY AFTER PICKING UP THE CAR THE ISSUE STILL PERSISTS. DEALER SAYS IT IS ACTUALLY AN ISSUE WITH THE PODS SENSOR ITSELF BUT THAT THEY ... Read more