Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Dec 17, 2019
MY 2014 A6 AUDI RESULTED IN A FAILURE OF THE ELECTRIC POWER STEERING ASSIST SYSTEM WHICH CAUSE LOSS OF POWER STEERING. IT TOOK EVERYTHING I HAD TO STEER IT HOME. I WAS GIVEN A MESSAGE NOT TO DRIVE AND TO CONTACT THE DEALERSHIP.
Incident date: Nov 19, 2019
DRIVING AT NIGHT ON THE HIGHWAY IN RAIN WITH WIPERS ON, THE PASSENGER SIDE WIPER ARM SNAPPED IN HALF CREATING A DANGEROUS SITUATION. REMAINING CALM, DROVE TO MY DESTINATION WHERE I SAW THE WIPER ARM SNAPPED OFF.
Incident date: Dec 1, 2019
VEHICLE WILL HAVE A DELAY (1-3 SECONDS) WHEN PRESSING THE GAS PEDAL WHILE THE CAR IS IDLE, CAUSING A DANGEROUS SITUATION AND LEAVING THE VEHICLE VULNERABLE TO CROSS TRAFFIC, AS IT ROLLS FORWARD INTO TRAFFIC. VEHICLE THEN JOLTS FORWARD AS IT FINALLY ENGAGES. HAS CONTINUOUSLY HAPPENED SINCE PURCHASING THE VEHICLE. WE HAVE REPORTED IT ON MULTIPLE OCCASIONS TO OUR DEALERSHIP, YET THEY BASICALLY SAY... Read more
Incident date: Dec 18, 2019
TL* THE CONTACT OWNS A 2008 AUDI S8. WHILE DRIVING APPROXIMATELY 70 MPH, A BOOMING SOUND WAS HEARD AND THE DRIVER NOTICED THAT THE GLASS SUN ROOF DETACHED FROM THE VEHICLE AND WAS AIRBORNE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AUDI OF OWINGS MILL (9804 REISTERSTOWN RD, OWINGS MILL, MD) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAM... Read more
Incident date: Jul 6, 2019
DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A SIGNAL AND STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT LOWER BACK INJURY AND ONGOING BACK PAIN POSSIBLY WORSENED AND SIGNIFICANTLY INCREASED DUE TO THE DESIGN OF THE REAR SEATS AND SPECIFICALLY THE BUILT IN LUMBAR "B... Read more
Crash
2 injured
Incident date: Jul 6, 2019
DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A SIGNAL AND STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT LOWER BACK INJURY AND ONGOING BACK PAIN POSSIBLY WORSENED AND SIGNIFICANTLY INCREASED DUE TO THE DESIGN OF THE REAR SEATS AND SPECIFICALLY THE BUILT IN LUMBAR "B... Read more
Crash
2 injured
Incident date: Jul 6, 2019
DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A SIGNAL AND STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT LOWER BACK INJURY AND ONGOING BACK PAIN POSSIBLY WORSENED AND SIGNIFICANTLY INCREASED DUE TO THE DESIGN OF THE REAR SEATS AND SPECIFICALLY THE BUILT IN LUMBAR "B... Read more
Crash
2 injured
Incident date: Dec 16, 2019
THIS VEHICLE AS A SERIOUS INTERMITTENT ISSUE WITH THROTTLE LAG. WHEN PULLING OUT OF PARKING LOTS IF YOU DO NOT COME TO A COMPLETE STOP THE THROTTLE SEEMS TO LAG 1-3 SECONDS. THEN IT SURGES FORWARD WHEN IT FINALLY DOES MOVE. AS OTHERS HAVE SAID IT DOES NOT HAPPEN 100% OF THE TIME WHICH MAKES IT EVEN WORSE. YOU NEVER KNOW IF IT'S GOING TO GO OR WAIT A SECOND OR TWO BEFORE IT MOVES. BEING IN SPORT MO... Read more
Incident date: Jul 18, 2019
WHILE STATIONARY AND DRIVING, THE CHECK ENGINE LIGHT APPEARS ALONG WITH THE TRANSMISSION AND EPC LIGHT WHICH STATES, "TRANSMISSION MALFUNCTION. CAN CONTINUE TO DRIVE". DRIVES SLUGGISH AND "SPUTTERS" ABOVE 4000 RPM. MY WIFE (PREGNANT AT THE TIME) WAS DRIVING WHEN IT SPUTTERED AND HAD DIFFICULTY EXITING OUR SUBDIVISION ONTO THE HIGHWAY. I TOOK IT TO THE AUDI DEALER IN HARDEEVILLE, SC AND CONCERN WAS... Read more
Incident date: Jul 18, 2019
WHILE STATIONARY AND DRIVING, THE CHECK ENGINE LIGHT APPEARS ALONG WITH THE TRANSMISSION AND EPC LIGHT WHICH STATES, "TRANSMISSION MALFUNCTION. CAN CONTINUE TO DRIVE". DRIVES SLUGGISH AND "SPUTTERS" ABOVE 4000 RPM. MY WIFE (PREGNANT AT THE TIME) WAS DRIVING WHEN IT SPUTTERED AND HAD DIFFICULTY EXITING OUR SUBDIVISION ONTO THE HIGHWAY. I TOOK IT TO THE AUDI DEALER IN HARDEEVILLE, SC AND CONCERN WAS... Read more
Incident date: Jul 18, 2019
WHILE STATIONARY AND DRIVING, THE CHECK ENGINE LIGHT APPEARS ALONG WITH THE TRANSMISSION AND EPC LIGHT WHICH STATES, "TRANSMISSION MALFUNCTION. CAN CONTINUE TO DRIVE". DRIVES SLUGGISH AND "SPUTTERS" ABOVE 4000 RPM. MY WIFE (PREGNANT AT THE TIME) WAS DRIVING WHEN IT SPUTTERED AND HAD DIFFICULTY EXITING OUR SUBDIVISION ONTO THE HIGHWAY. I TOOK IT TO THE AUDI DEALER IN HARDEEVILLE, SC AND CONCERN WAS... Read more
Incident date: Aug 2, 2019
THE CAR BURNS TOO MUCH OIL, NEED TO ADD 1 QUART EVERY 700-1000 MILES. THERE IS NO LEAK BUT THE OIL BURNS AND YOU CAN SEE THE EXHAUST PIPES ARE BLACK. IT SEEMS THIS WAS A PROBLEM IN 2011 4 CYLINDER AUDIS AND IT WAS ADDRESSED BY AUDI.
Incident date: Aug 30, 2013
HIGH OIL CONSUMPTION, WITHIN A MONTH OF BUYING IT. SAID IT WAS NORMAL, NOW ITS ON A WEEK TO WEEK BASIS WITH PUTTING OIL IN THE CAR AND ENGINE LIGHT IS ON. IT COMES ON WHILE MOVING AND STAYS ON UNTIL OIL IS PUT IN.
Incident date: Nov 20, 2019
AS I ACCELERATE FROM 0 TO AROUND 2K RPM, CAR JERKS RAPIDLY AND THEN CONTINUES TO FIX ITSELF TO BE SMOOTH. EVEN ON 55MPH SPEED AND I DECIDE TO PRESS THE ACCELERATOR DOWN QUITE A BIT, THE CAR JERKS AGAIN.
Incident date: Jul 10, 2018
I WAS DRIVING ON A BIG HIGHWAY DOING ABOUT 75MPH AND ALL OF A SUDDEN FOR NO REASON I GET A BIG PRESENSE WARNING FLASH ON MY CONSOLE, THEN A TRANSMISSION ERROR, THEN TIRE PRESSURE ERROR, THEN ENGINE MALFUNCTION ALL IN A ROW AND MY CAR JUST TOTALLY SHUTS OFF AND I HAD TO COAST OVER ONTO THE SHOULDER. I'M HONESTLY JUST SHOCKED I MANAGED TO GET TO THE SHOULDER WITHOUT BEING HIT BY SOMEONE. AFTER I TUR... Read more
Incident date: Jul 10, 2018
I WAS DRIVING ON A BIG HIGHWAY DOING ABOUT 75MPH AND ALL OF A SUDDEN FOR NO REASON I GET A BIG PRESENSE WARNING FLASH ON MY CONSOLE, THEN A TRANSMISSION ERROR, THEN TIRE PRESSURE ERROR, THEN ENGINE MALFUNCTION ALL IN A ROW AND MY CAR JUST TOTALLY SHUTS OFF AND I HAD TO COAST OVER ONTO THE SHOULDER. I'M HONESTLY JUST SHOCKED I MANAGED TO GET TO THE SHOULDER WITHOUT BEING HIT BY SOMEONE. AFTER I TUR... Read more
Incident date: Aug 14, 2019
UPON REACHING APPROXIMATELY 75,000 MILES, I BEGAN NOTICING A LOUDER THAN NORMAL NOISE WHEN STARTING THE ENGINE. THE NOISE CONTINUED, AND AROUND 80,000 MILES, I BEGAN RECEIVING A CHECK ENGINE LIGHT FOR CAM POSITION LIMIT. I DID A LOT OF RESEARCH AND DIAGNOSTICS TO FIND THAT THE TIMING CHAIN HAD STRETCHED, CAUSING THE NOISE AND CHECK ENGINE LIGHTS. I HAD THE FAULTY TIMING CHAIN REPLACED, LUCKILY ... Read more
Incident date: Oct 15, 2019
TL* THE CONTACT OWNS A 2012 AUDI A6. AFTER PARKING THE VEHICLE AND SHUTTING THE ENGINE OFF, THE VEHICLE WOULD NOT START THE FOLLOWING DAY AND THE MESSAGE "STEERING MALFUNCTION DO NOT DRIVE" WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AUDI OF CLARKSBURG (1 STONEYBROOK RD, CLARKSBURG, WVA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.
Incident date: Oct 27, 2018
AUDI PRE SENSE, THE NEW TECHNOLOGY AUDI USES FOR PREDICTIVE SAFETY. I HAVE EXPERIENCED SEVERAL AUDI PRE SENSE BRAKING MALFUNCTIONS. THE AUDI PRE SENSE IN MY VEHICLE WILL ABRUPTLY & VIOLENTLY COME TO A FULL STOP, WITH NO OBSTRUCTIONS OR HAZARDS ANYWHERE NEAR THE VICINITY OF THE CAR. FIRST OCCURRENCE HAPPENED ON 405 HIGHWAY HEADING NORTH ON OCTOBER 27, 2018 AT APPROXIMATELY 11:30 PM, DRIVING APPRO... Read more
Incident date: Nov 27, 2019
AUDI PRE SENSE, IS THE TECHNOLOGY AUDI USES FOR PREDICTIVE SAFETY. I HAVE EXPERIENCED SEVERAL AUDI PRE SENSE BRAKING MALFUNCTIONS. THE AUDI PRE SENSE IN MY VEHICLE WILL ABRUPTLY & VIOLENTLY COME TO A FULL STOP, WITH NO OBSTRUCTIONS OR HAZARDS ANYWHERE NEAR THE VICINITY OF THE CAR. FIRST OCCURRENCE HAPPENED ON 405 HIGHWAY HEADING NORTH ON SECOND OCCURRENCE HAPPENED ON 24TH ST IN REDMOND, HEADING ... Read more
Incident date: Dec 7, 2019
VEHICLE WAS GARAGED AND FUNCTIONING UNDER NORMAL CONDITIONS. APPX. 64000 MILES. WHEN THE CAR WAS TURNED ON AND PUT IN REVERSE, THE REARVIEW CAMERA'S VIEW WAS MODERATELY VISIBLE, BUT GARBLED PAST ANY USEFUL VIEW. THIS DID APPEAR TO HAPPEN AFTER THE TRUNK WAS SIMPLY OPENED AND SHUT BEFORE GETTING IN THE CAR, ALTHOUGH THAT SHOULD HARDLY AFFECT THE ABILITY FOR THE CAMERA TO WORK OR NOT. THE NEX... Read more
Incident date: Dec 12, 2019
OIL CONSUMPTION ISSUE WHILE DRIVING DOWN THE ROAD. UNDER ANY ACCELERATION, SMOKE COMES OUT THE EXHAUST. USES ABOUT 1 QUART OF OIL PER 300 MILES. LEAK DOWN TEST WAS DONE, SHOWING LEAKAGE PAST PISTON RINGS. RESULTING IN A COMPLETE REBUILD OF ENGINE COSTING ME $5,000 PLUS. VEHICLE HAS JUST ABOUT 100,000 MILES.
Incident date: Dec 11, 2019
TL* THE CONTACT OWNS A 2013 AUDI Q5. WHILE DRIVING APPROXIMATELY 40 MPH, THE SUN ROOF EXPLODED AND THE GLASS SHATTERED WITHOUT WARNING OR AN IMPACT OCCURRING. THERE WERE NO INJURIES. THE CONTACT CALLED AUDI BOISE AT 208-377-5400 (LOCATED AT 8400 FRANKLIN RD, BOISE, ID 83709) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPRO... Read more
Incident date: Dec 10, 2019
YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNIN... Read more
Incident date: Dec 10, 2019
YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNIN... Read more
Incident date: Dec 10, 2019
YESTERDAY MORNING, WHILE DRIVING NORTH ON I-35 TO WORK, THERE WAS A LOUD "POP" FROM DIRECTLY ABOVE MY WINDSHIELD. THIS SCARED ME TO DEATH! THE SOUND WAS SO FRIGHTENING THAT I DUCKED AND FOR A MOMENT, I THOUGHT I HAD BEEN INVOLVED IN A WRECK BUT QUICKLY NOTICED NOTHING OUT OF THE ORDINARY HAD OCCURRED. TYPICALLY, TRAFFIC IS VERY HEAVY, ONLY MOVING ABOUT 20MPH. HOWEVER, ON THIS PARTICULAR MORNIN... Read more
Incident date: Dec 6, 2019
SUNROOF CRACKED OR EXPLODED WHILE DRIVING AT HIGHWAY SPEED ON NORMAL, PAVED HIGHWAY SURFACE. SHARDS OF GLASS FELL INTO THE VEHICLE. NO APPARENT IMPACT FROM FOREIGN OBJECT, AND NOT DRIVING NEAR ANY OTHER VEHICLES AT THE TIME.
Incident date: Nov 28, 2019
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 65 MPH, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FUEL TANK WAS LEAKING UNDER THE REAR SEAT. THE VEHICLE WAS TAKEN TO AUDI DOMINION (21105 IH-10 W, SAN ANTONIO, TX 78257) WHERE IT WAS DETERMINED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE RE... Read more
Incident date: Jul 12, 2019
THE VEHICLE COLLAPSED WHILE USING THE VEHICLE JACK TO RAISE THE CAR TO REMOVE THE FRONT DRIVER'S SIDE WHEEL. THE JACK WAS INSERTED INTO THE PLASTIC JACK SADDLE LOCATED IN THE DRIVER'S SIDE ROCKER PANEL. THE VEHICLE WAS RAISED APPROXIMATELY 4 INCHES, THE WHEEL WAS REMOVED, AND THE JACK SADDLE BROKE AND DISLODGED FROM THE VEHICLE CAUSING THE VEHICLE TO SUDDENLY AND ABRUPTLY FALL TO THE GROUND. TH... Read more
Incident date: Jul 12, 2019
THE VEHICLE COLLAPSED WHILE USING THE VEHICLE JACK TO RAISE THE CAR TO REMOVE THE FRONT DRIVER'S SIDE WHEEL. THE JACK WAS INSERTED INTO THE PLASTIC JACK SADDLE LOCATED IN THE DRIVER'S SIDE ROCKER PANEL. THE VEHICLE WAS RAISED APPROXIMATELY 4 INCHES, THE WHEEL WAS REMOVED, AND THE JACK SADDLE BROKE AND DISLODGED FROM THE VEHICLE CAUSING THE VEHICLE TO SUDDENLY AND ABRUPTLY FALL TO THE GROUND. TH... Read more
Incident date: Jul 12, 2019
THE VEHICLE COLLAPSED WHILE USING THE VEHICLE JACK TO RAISE THE CAR TO REMOVE THE FRONT DRIVER'S SIDE WHEEL. THE JACK WAS INSERTED INTO THE PLASTIC JACK SADDLE LOCATED IN THE DRIVER'S SIDE ROCKER PANEL. THE VEHICLE WAS RAISED APPROXIMATELY 4 INCHES, THE WHEEL WAS REMOVED, AND THE JACK SADDLE BROKE AND DISLODGED FROM THE VEHICLE CAUSING THE VEHICLE TO SUDDENLY AND ABRUPTLY FALL TO THE GROUND. TH... Read more
Incident date: Nov 13, 2019
TL* THE CONTACT OWNS A 2008 AUDI A8. WHILE THE VEHICLE WAS IN USE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI PITTSBURGH (2050 LIBERTY AVE, PITTSBURGH, PA 15222, (412) 245-4200) WHERE IT WAS DIAGNOSED THAT THE MASSIVE AIR FLOW SENSORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES WITH AN ABNORMAL VACUUM NOISE ... Read more
Incident date: Dec 9, 2019
LOUD SQUEAKING NOISE WHEN BACKING UP COMING FROM BRAKES. NOISE IS ALARMING AND CAUSES ONE TO IMMEDIATELY BRAKE, AND NOISE DRAMATICALLY ALARMS THOSE AROUND AND IN VEHICLE. 2018 AUDI Q7 WITH 26K MILES. DEALER DID NOT ADVISE OF TSB ADVISING SELF...ONLY AWARE AFTER CALLING AUDI DIRECTLY. DEALER SERVICE ADVISED BRAKE AND ROTOR REPLACEMENT IF PROBLEM CONTINUES. INTERNET RESEARCH REVEALS PROBLEM EXI... Read more
Incident date: Nov 4, 2019
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT NOTICED A FUEL ODOR INSIDE THE VEHICLE AFTER IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE) AT INSKIP'S WARWICK AUTOMALL (1515 BALD HILL RD, WARWICK, RI 02886). THE VEHICLE WAS TOWED TO AUDI NATICK (549 WORCESTER ST, NATICK, MA 01760) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT R... Read more
Incident date: Sep 2, 2019
THE VEHICLE VIBRATES HEAVILY WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS. NO ACCIDENT HAS OCCURRED BUT IS OF GREAT CONCERN
Incident date: Sep 30, 2019
TL* THE CONTACT OWNS A 2013 AUDI A3. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO FIRST GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUDI TEMECULA (40955 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 200-8100) WHERE IT WAS DIAGNOSED THAT THE DPS FILTER NEEDED TO BE REPLACED; HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WA... Read more
Incident date: Oct 9, 2019
TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT STATED THAT THE VEHICLE MISFIRED WHILE DRIVING AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI NYACK (127 NY-59, NYACK, NY 10960, (845) 353-7300) WHERE THE INTAKE COIL AND SPARK PLUGS WERE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSE... Read more
Incident date: Nov 30, 2019
FRONT PASSENGER AIRBAG KEEPS SHUTTING OFF AND ON WHEN WHILE DRIVING AND WITH A PASSENGER SITTING ON THE SEAT. CAR WAS REPAIRED ONCE BEFORE FOR THE SAME ISSUE BUT THE ISSUE KEEPS SHOWING AGAIN. A RECALL HAS BEEN ISSUED RECENTLY FOR THIS ISSUE.
Incident date: Nov 30, 2019
FRONT PASSENGER AIRBAG KEEPS SHUTTING OFF AND ON WHEN WHILE DRIVING AND WITH A PASSENGER SITTING ON THE SEAT. CAR WAS REPAIRED ONCE BEFORE FOR THE SAME ISSUE BUT THE ISSUE KEEPS SHOWING AGAIN. A RECALL HAS BEEN ISSUED RECENTLY FOR THIS ISSUE.
Incident date: Oct 1, 2019
ON 12/3/19 OUR CAR WAS TAKEN TO A CERTIFIED AUDI DEALER FOR HAVING THE AIRBAG LIGHT ON INDICATING A SAFETY ISSUE. THE AUDI TECH #293N FOUND THE PASSENGER OCCUPANT DETECTION CONTROL MODULE FAULTY AND OFFERED TO REPLACE THIS PART FOR $1,172.60. THERE IS A RECALL FOR A6 MODEL YEARS, HOWEVER OUR CAR IS NOT INCLUDED, YET OUR PODS CONTROL MODULE HAS FAILED. WE HAVE SPOKEN WITH AUDI SUPPORT AND WAS T... Read more
Incident date: Dec 2, 2019
CRANKSHAFT PULLEY RIPPED ITSELF APART AT IDLE AFTER VEHICLE WAS STARTED.
Incident date: Dec 2, 2019
CRANKSHAFT PULLEY RIPPED ITSELF APART AT IDLE AFTER VEHICLE WAS STARTED.
Incident date: Dec 2, 2019
CRANKSHAFT PULLEY RIPPED ITSELF APART AT IDLE AFTER VEHICLE WAS STARTED.
Incident date: Nov 2, 2019
VEHICLE MISFIRES/ STUTTERS RESULTING IN THE VEHICLE SHUTTING OFF. DRIVER HAS TO MANUALLY RESTART CAR. THIS CAN BE HAZARDOUS WHEN DRIVING IN TRAFFIC AS THE VEHICLE WILL SHUT OFF. NOT SURE IF THIS IS A FUEL INJECTION ISSUE. I'VE HAD THIS HAPPEN TWICE WHILE ASCENDING A HILL. I PICKED UP MY NEW CAR ON 10/22/2019, SINCE 11/02/2019, I'VE EXPERIENCED THIS ISSUE 5 TIMES. MY VEHICLE HAS BEEN IN THE R... Read more
Incident date: Nov 2, 2019
VEHICLE MISFIRES/ STUTTERS RESULTING IN THE VEHICLE SHUTTING OFF. DRIVER HAS TO MANUALLY RESTART CAR. THIS CAN BE HAZARDOUS WHEN DRIVING IN TRAFFIC AS THE VEHICLE WILL SHUT OFF. NOT SURE IF THIS IS A FUEL INJECTION ISSUE. I'VE HAD THIS HAPPEN TWICE WHILE ASCENDING A HILL. I PICKED UP MY NEW CAR ON 10/22/2019, SINCE 11/02/2019, I'VE EXPERIENCED THIS ISSUE 5 TIMES. MY VEHICLE HAS BEEN IN THE R... Read more
Incident date: Nov 23, 2019
THE CHECK ENGINE LIGHT ILLUMINATED AND HAS NOT BEEN ABLE TO PROPERLY DIAGNOSE. MORE THAN ONE MECHANIC HAS TOLD ME THE CODE P0171 THAT READS AS THE DIAGNOSTIC DOES NOT CORRELATE WITH MY CAR AS MY CAR DOES NOT HAVE A PCV VALVE. THEY HAVE INSPECTED THE CAR TO LOOK FOR SIMILAR ISSUES AND HAVE FOUND NONE. YET THE CHECK ENGINE LIGHT REMAINS ILLUMINATED. THERE WAS A RECALL REPORTED 09/30/2009 ON MY TYPE ... Read more
Incident date: Nov 23, 2019
THE CHECK ENGINE LIGHT ILLUMINATED AND HAS NOT BEEN ABLE TO PROPERLY DIAGNOSE. MORE THAN ONE MECHANIC HAS TOLD ME THE CODE P0171 THAT READS AS THE DIAGNOSTIC DOES NOT CORRELATE WITH MY CAR AS MY CAR DOES NOT HAVE A PCV VALVE. THEY HAVE INSPECTED THE CAR TO LOOK FOR SIMILAR ISSUES AND HAVE FOUND NONE. YET THE CHECK ENGINE LIGHT REMAINS ILLUMINATED. THERE WAS A RECALL REPORTED 09/30/2009 ON MY TYPE ... Read more
Incident date: Nov 21, 2019
CAR IS MISFIRING MOST OF THE TIME , AFTER TUNE AND CHANGING THE INTAKE AND THE COILS AT THE DEALER. IT ALMOST STOPS
Incident date: Nov 21, 2019
CAR IS MISFIRING MOST OF THE TIME , AFTER TUNE AND CHANGING THE INTAKE AND THE COILS AT THE DEALER. IT ALMOST STOPS