Showing 16,369 complaints for AUDI
Incident date: Apr 14, 2019
KEPT LIGHT APPEARS ON DASH THAT ADD 1 QT OF OIL FOR 6 TIMES. BEFORE THIS LIGHT APPEARS, CAR ALWAYS SUDDENLY STOPPED WHILE IM DRIVING OR PARKED. LAST SATURADAY 1/11, MY CAR WAS SUDDENLY STOPPED ON HIGHWAY AND ENGINE WAS RUNNING AND SO LOUD AFTER CAR STOPPED BUT CANNOT CHANGE ANY GEARS FOR FEW SECONDS. I'M SO FRUSTRATED AND SCARED TO OPERATE THIS VEHICLE. I WENT TO AUDI SERVICE BUT THEY DON'T FOUND
... ANY PROBLEMS AND REFILLED OIL AGAIN. IN MY 6 TIMES OF THIS EXPERIENCE, LIGHT WILL BE APPEARED AND CAR WILL BE STOPPED WHILE OPERATING AGAIN. MUST BE FIXED THIS MATTER BY AUDIRead more
Incident date: Apr 14, 2019
KEPT LIGHT APPEARS ON DASH THAT ADD 1 QT OF OIL FOR 6 TIMES. BEFORE THIS LIGHT APPEARS, CAR ALWAYS SUDDENLY STOPPED WHILE IM DRIVING OR PARKED. LAST SATURADAY 1/11, MY CAR WAS SUDDENLY STOPPED ON HIGHWAY AND ENGINE WAS RUNNING AND SO LOUD AFTER CAR STOPPED BUT CANNOT CHANGE ANY GEARS FOR FEW SECONDS. I'M SO FRUSTRATED AND SCARED TO OPERATE THIS VEHICLE. I WENT TO AUDI SERVICE BUT THEY DON'T FOUND
... ANY PROBLEMS AND REFILLED OIL AGAIN. IN MY 6 TIMES OF THIS EXPERIENCE, LIGHT WILL BE APPEARED AND CAR WILL BE STOPPED WHILE OPERATING AGAIN. MUST BE FIXED THIS MATTER BY AUDIRead more
Incident date: Apr 14, 2019
KEPT LIGHT APPEARS ON DASH THAT ADD 1 QT OF OIL FOR 6 TIMES. BEFORE THIS LIGHT APPEARS, CAR ALWAYS SUDDENLY STOPPED WHILE IM DRIVING OR PARKED. LAST SATURADAY 1/11, MY CAR WAS SUDDENLY STOPPED ON HIGHWAY AND ENGINE WAS RUNNING AND SO LOUD AFTER CAR STOPPED BUT CANNOT CHANGE ANY GEARS FOR FEW SECONDS. I'M SO FRUSTRATED AND SCARED TO OPERATE THIS VEHICLE. I WENT TO AUDI SERVICE BUT THEY DON'T FOUND
... ANY PROBLEMS AND REFILLED OIL AGAIN. IN MY 6 TIMES OF THIS EXPERIENCE, LIGHT WILL BE APPEARED AND CAR WILL BE STOPPED WHILE OPERATING AGAIN. MUST BE FIXED THIS MATTER BY AUDIRead more
Incident date: Jan 15, 2020
I ACQUIRED THIS CAR (2.0T) TWO NIGHTS AGO AND ON THREE OCCASIONS (SO FAR) THE ENGINE COMPLETELY STALLS WHEN THE CAR COMES TO A STOP. NOT THE TYPICAL AUTO ON/OFF FEATURE FUNCTION. I HAVE TO RESTART THE IGNITION AND PUT THE CAR IN DRIVE AGAIN. ONCE, EVEN IN THE MIDDLE OF RUSH HOUR TRAFFIC. SO FAR, THE ONLY CONSISTENT SCENARIO IS WHEN I AM ON THE SECOND LEG OF A TRIP. FOR EXAMPLE, I GET IN THE CAR AT
... MY OFFICE, DRIVE TO A STORE OR DAYCARE. GET BACK IN THE CAR, START UP, DRIVE A COUPLE OF MILES AND THE CAR SHUTS DOWN AT A COMPLETE STOP. VERY UNNERVING ON A BRAND NEW CAR WITH LESS THAN 200 MILES ON IT. I'VE LOOKED ACROSS THE INTERNET AND IT SEEMS TO BE QUITE A WIDESPREAD ISSUE FOR VW AND AUDI DRIVERS OF RECENT MODEL CARS. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED.Read more
Incident date: Jan 15, 2020
I ACQUIRED THIS CAR (2.0T) TWO NIGHTS AGO AND ON THREE OCCASIONS (SO FAR) THE ENGINE COMPLETELY STALLS WHEN THE CAR COMES TO A STOP. NOT THE TYPICAL AUTO ON/OFF FEATURE FUNCTION. I HAVE TO RESTART THE IGNITION AND PUT THE CAR IN DRIVE AGAIN. ONCE, EVEN IN THE MIDDLE OF RUSH HOUR TRAFFIC. SO FAR, THE ONLY CONSISTENT SCENARIO IS WHEN I AM ON THE SECOND LEG OF A TRIP. FOR EXAMPLE, I GET IN THE CAR AT
... MY OFFICE, DRIVE TO A STORE OR DAYCARE. GET BACK IN THE CAR, START UP, DRIVE A COUPLE OF MILES AND THE CAR SHUTS DOWN AT A COMPLETE STOP. VERY UNNERVING ON A BRAND NEW CAR WITH LESS THAN 200 MILES ON IT. I'VE LOOKED ACROSS THE INTERNET AND IT SEEMS TO BE QUITE A WIDESPREAD ISSUE FOR VW AND AUDI DRIVERS OF RECENT MODEL CARS. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED.Read more
Incident date: Jan 15, 2020
I ACQUIRED THIS CAR (2.0T) TWO NIGHTS AGO AND ON THREE OCCASIONS (SO FAR) THE ENGINE COMPLETELY STALLS WHEN THE CAR COMES TO A STOP. NOT THE TYPICAL AUTO ON/OFF FEATURE FUNCTION. I HAVE TO RESTART THE IGNITION AND PUT THE CAR IN DRIVE AGAIN. ONCE, EVEN IN THE MIDDLE OF RUSH HOUR TRAFFIC. SO FAR, THE ONLY CONSISTENT SCENARIO IS WHEN I AM ON THE SECOND LEG OF A TRIP. FOR EXAMPLE, I GET IN THE CAR AT
... MY OFFICE, DRIVE TO A STORE OR DAYCARE. GET BACK IN THE CAR, START UP, DRIVE A COUPLE OF MILES AND THE CAR SHUTS DOWN AT A COMPLETE STOP. VERY UNNERVING ON A BRAND NEW CAR WITH LESS THAN 200 MILES ON IT. I'VE LOOKED ACROSS THE INTERNET AND IT SEEMS TO BE QUITE A WIDESPREAD ISSUE FOR VW AND AUDI DRIVERS OF RECENT MODEL CARS. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED.Read more
Incident date: Dec 10, 2019
MY FAMILY AND I WERE DRIVING ABOUT 55MPH AND THE GLOW PLUG WARNING LIGHT STARTED FLASHING AND THE VEHICLE STALLED AFTER A MILE OR SO. THE DEALER SAID THAT THE FUEL WAS CONTAMINATED AND THAT THE WHOLE FUEL SYSTEM HAD TO BE REPLACED AND WAS GOING TO COST MORE THAN $11000. THE SERVICE GUY SAID THE DEALER WAS PAYING FOR IT BECAUSE THEY ARE GOOD GUYS, BOLONI. WE COULD HAVE HAD AN ACCIDENT AND DIED BECA
... USE IT WAS AT NIGHT ON A 2 WAY ROAD AND BARELY NO ROOM ON THE SIDE OF THE ROAD. I SAY FROM EVERYWHERE I'VE READ IT IS A FAULTY HPFP. CAR ONLY HAS 65000 MILES TOO.Read more
Incident date: Jan 10, 2020
I HAVE A FUEL LEAKAGE ON THE LOWER RIGHT SIDE OF MY VEHICLE AND AS SOON AS I PARK THE VEHICLE I CAN FEEL THE FUEL SMELL ALL AROUND MY VEHICLE. I HAVE GIVEN MY VEHICLE TO AUTHORIZED AUDI DEALER (BELL AUDI,EDISON) AND THEY NEVER SAID ANYTHING ABOUT THE RECALL GOING ON AUDI VEHICLES
Incident date: Jan 1, 2020
WHEN TRYING TO ACCELERATE FROM A STOP THE CAR EXHIBITS A 3-4 SECOND DELAY BEFORE ACCELERATING. THIS IS A DANGEROUS CONDITION WHEN TURNING INTO TRAFFIC OR WHEN NEEDING TO QUICKLY ACCELERATE AWAY FROM A HAZARD. IT ALSO CREATES TRAFFIC BACKUPS BY DELAYING LIGHT CHANGES FOR VEHICLE BEHIND. THE VEHICLE AS IT CURRENTLY PERFORMS IS A SAFETY RISK.
Incident date: Feb 7, 2017
MY CAR USES A LOT OF OIL AND BLOWS CLOUDS OF OIL GOING UP HILLS. AUDI WANTS TO PUT A NEW ENGINE IN FOR $7K BECAUSE MY CAR IS OUT OF WARRANTY AND REFUSES TO DO IT FOR FREE. I DON'T UNDERSTAND HOW AUDI COULD DO THIS AND GET AWAY WITH IT. NEVER BUYING AN AUDI AGAIN.
Incident date: Oct 2, 2019
ON TWO OCCASIONS SO FAR, WHEN MAKING A LEFT TURN IN A FOUR WAY INTERSECTION, THE PRE-SENSE SYSTEM DETECTED AN ONCOMING CAR WAY TOO EARLY AND APPLIED THE BRAKES HARD JUST AS I WAS WELL INTO THE TURN AND NEEDED TO GET OUT OF THE INTERSECTION BEFORE I BECAME A DANGER TO THE ONCOMING CAR. THIS PUT ME INTO A POTENTIALLY VERY DANGEROUS SITUATION. I AM AWARE THAT THE SENSITIVITY CAN BE ADJUSTED BUT, IN T
... HIS CASE, THERE WAS NO DANGER AT ALL UNTIL MY CAR BRAKED SUDDENLY AS I WAS TRYING TO COMPLETE MY TURN SAFELY. THAT ACTUALLY CREATED A HAZARD. AS WITH OTHER SIMILAR COMPLAINTS THAT I HAVE READ ABOUT, I BELIEVE THAT THE SOFTWARE IS STILL SOMEWHAT IMPERFECT. I HAVE SINCE SELECTED THE LEAST SENSITIVE SETTING AND HAVE HAD NO FURTHER PROBLEMS. THE PRE-SENSE SYSTEM HAS ALSO BRAKED HARD SEVERAL TIMES WHEN BACKING UP EVEN THOUGH ANY POTENTIAL DANGER WAS STILL WELL AWAY FROM MY CAR. THE BRAKING IS SO HARSH AND STARTLING, THAT ALONE COULD CAUSE UNINTENDED CONSEQUENCES.Read more
Incident date: Dec 28, 2019
FILLED GAS TANK AND NOTICED FUEL LEAKING FROM TOP OF THE TANK TO THE GROUND NEAR THE INSIDE OF THE PASSENGER SIDE REAL WHEEL. FUEL STOPS LEAKING AFTER IT DROPS BELOW 3/4 FULL. TOOK THE CAR TO THE AUDI DEALERSHIP THINKING IT WAS FAILURE OF THE ROLLOVER/FILLER NECK VALVE RECALL AGAIN (NHTSA RECALL #08V157000). AUDI SAID THE FILLER NECK WAS DRY, BUT THERE IS A LEAK SOMEWHERE ON TOP OF FUEL TANK ON TH
... E SAME SIDE AS THE FILLER NECK. THEY SAID THEY COULD NOT SEE WHERE THE LEAK WAS COMING FROM WITHOUT DROPPING THE FUEL TANK FROM THE CAR. AUDI QUOTED THE REPAIR FOR COMPLETELY REPLACING THE FUEL TANK AT ~$3400. A FUEL TANK SHOULD NEVER LEAK, AND THIS IS AN EXTREME SAFETY CONCERN, NOT ONLY FOR THE DRIVERS AND PASSENGERS OF THE CAR, BUT ALL OTHERS ON THE ROAD. THIS IS ALSO A FAILURE OF AN EMISSIONS COMPONENT THAT AUDI NEEDS TO BE RESPONSIBLE FOR SINCE THERE IS RAW FUEL LEAKING ALL OVER THE ROAD.Read more
Incident date: Jan 8, 2020
VENT MOTORS FOR DEFROST FLAPS STOP WORKING CAUSING SCREEN TO FOG WITH VERY THICK MIST. CAN HAPPEN RANDOMLY EVEN WHILE BLOWER IS ON THE SCREEN POSITION AT FULL BLAST
Incident date: Jun 1, 2019
WATER PUMP / THERMOSTAT HOUSING FAILURE CAUSING COOLAT TO LEAK. ALL OF MY COOLANT WAS DRAINED BEFORE LOW COOLANT LIGHT CAME ON.
Incident date: Jan 9, 2020
VERY SIMILAR TO THE RECALL FOR THE 2017-2018 AUDI A3, THE ENGINE COMPLETELY SHUTS OFF WHILE DRIVING AT SLOW SPEEDS SHORTLY AFTER STARTING THE CAR. THE CAR STARTS NORMALLY, SHIFTS INTO GEAR (DRIVE OR REVERSE) ACCELERATES NORMALLY, BEFORE THE ENGINE DIES (RPM GAUGE DROPS TO 0). THE CAR FORCES ME TO PUT IT IN PARK BEFORE STARTING NORMALLY WHEN PUSHING THE START/STOP BUTTON. IT HAS HAPPENED 15+ TIME
... S IN THE LAST TWO WEEKS. I'VE TAKEN IT TO THE MECHANIC AND NO ERROR CODES APPEAR. WE HAVE TESTED TO SEE IF IT ONLY HAPPENS WHEN THE GAS TANK IS BELOW HALF (WHICH WOULD INDICATE A FUEL PUMP ISSUE) HOWEVER, IT HAS HAPPENED ON A FULL TANK AS WELL. IT IS NOT BAD GAS-- I HAVE FILLED UP AT A VARIETY OF GAS STATIONS SINCE THIS ISSUE BEGAN. THIS IS DANGEROUS AS IT POTENTIALLY COULD HAPPEN IN TRAFFIC, SINCE IT DIES WHILE IN MOTION AND REQUIRES THE CAR TO BE IN PARK BEFORE IT WILL START BACK UP. I'VE SEEN SEVERAL FORUMS ONLINE ABOUT SIMILAR COMPLAINTS AND I'M ESPECIALLY CONCERNED BASED ON THE EXACT SAME RECALL FOR THE 2017-2018 A3.Read more
Incident date: Dec 19, 2019
REAR WINDOW ON DRIVER'S SIDE OF VEHICLE LOWERS ITSELF 6-INCHES AFTER VEHICLE HAS BEEN PARKED AND LOCKED WITH FOB REMOTE. HAS OCCURRED AT LEAST ONCE A MONTH SINCE OWNERSHIP. NO DEALERSHIPS HAVE BEEN ABLE TO REPLICATE THE ISSUE.
Incident date: Dec 19, 2019
REAR WINDOW ON DRIVER'S SIDE OF VEHICLE LOWERS ITSELF 6-INCHES AFTER VEHICLE HAS BEEN PARKED AND LOCKED WITH FOB REMOTE. HAS OCCURRED AT LEAST ONCE A MONTH SINCE OWNERSHIP. NO DEALERSHIPS HAVE BEEN ABLE TO REPLICATE THE ISSUE.
Incident date: Jan 8, 2020
I HAVE CALLED MY DEALERSHIP AND REACHED OUT TO THE VEHICLE MANUFACTURER ON THEIR WEBSITE NUMEROUS TIMES OVER A 10 YEAR PERIOD (AT THE VERY LEAST SINCE AUDI ANNOUNCED AGREED TO THE REPAIRS). I KEEP ON RECEIVING NOTICE POSTCARDS FROM AUDI TO HAVE THIS SCHEDULED WITH MY LOCAL DEALERSHIP. WHEN I CALL THEY KEEP TELLING ME TO BE PATIENT, THEY WILL CALL ME WHEN ONE COMES IN. I HAVE STARTED TO RECEIVE PO
... STCARDS FROM ANOTHER DEALER TO SCHEDULE THE REPAIR...ONLY THIS DEALER IS ACROSS THE COUNTRY IN CALIFORNIA! IT DOES NOT SEEM TO ME WHEN I CONTACT AUDI OF AMERICA THEY DON'T REALLY CARE. I ONLY HAVE APPROXIMATELY 70,000 MILES ON THE CAR BECAUSE I DON'T DRIVE IT WITH MY FAMILY ABOARD(BECAUSE OF THE FACTORY INSTALLED TAKATA FRONT PASSENGER ANTI PERSONNEL DEVICE). THE ONLY HELP FROM AUDI WAS IN THE FROM OF A RECOMMENDATION "DO NOT" USE FRONT PASSENGER SEAT. TO RECAP 12 YEAR OLD VEHICLE, I BELIEVE I LIVE IN ZONE2, NUMEROUS ATTEMPTS TO BOTH AUDI OF AMERICA AND MY LOCAL DEALERSHIP, RECALL NOTICES FROM CALIFORNIA! *****UPDATE: AS I WAS ABOUT TO FILE THIS COMPLAINT I DECIDED TO CALL BENZEL BUSCH AUDI TO CHECK. AND MIRACULOUSLY THEY HAVE ONE. I WAS TOLD BY AUDI OF AMERICA THROUGH CUSTOMER SERVICE REPRESENTATIVE GREG M. ON MAY 16, 2019, THAT HE SPOKE TO KATHERINE AT SERVICE AND THAT THEY ARE AWAITING PARTS AND THAT SHE ASSURED HIM THAT I WAS A PRIORITY AND ONCE THE PART ARRIVES THEY WILL BE REACHING OUT TO ME DIRECTLY. IN THE ALMOST A YEAR OF WAITING, NO ONE HAS CONTACTED ME, NOT AOA OR LOCAL DEALER. I CALLED HER TODAY JAN. 8, 2020 AND SCHEDULED A REPAIR ON JAN.13. IT WOULD SEEM THAT I AM NOT A PRIORITY.Read more
Incident date: Jan 4, 2020
I WAS DRIVING 65 MILES AN HOUR ON I-95 IN THE LEFT LANE APPROACHING THE EXIT FOR I-695 NORTH ON SATURDAY, JANUARY 4TH AT 5:00PM. IT WAS RAINING. NO ONE WAS IN FRONT OF ME OR BEHIND ME WHEN MY CAR DASH LIT UP WITH AN AUDI PRE SENSE RED SIGN ON A BLACK BACKGROUND. THE BRAKES STOPPED THE CAR SUDDENLY ON THEIR OWN AND MY SEAT BELT SLAMMED ME TIGHTLY INTO MY SEAT. FORTUNATELY NO ONE WAS BEHIND ME OR
... THIS COULD HAVE CAUSED A MULTI CAR ACCIDENT. THERE WAS NOTHING VISIBLE ON THE ROAD TO SET THIS SYSTEM OFF. MONDAY MORNING I WENT TO THE DEALER TO SEE IF THEY COULD DISCONNECT THIS SYSTEM SINCE I WAS NOW AFRAID THIS WOULD HAPPEN AGAIN AND I WOULD NOT BE SO LUCKY WITH THE TRAFFIC SITUATION THE NEXT TIME. THEY LOWERED THE SENSITIVITY BUT THEY COULD NOT DISCONNECT THE SYSTEM. I ALSO CALLED AUDI TO INFORM THEM ABOUT THIS HAZARD. THEY NOTED IT ON THEIR RECORD BUT SAID IT IS PART OF THE CAR AND IT COULD NOT BE DISCONNECTED. WHEN I LOOKED ON LINE THERE WERE MANY COMPLAINTS ABOUT THIS PROBLEM; HOWEVER NONE OF THE OTHER DRIVERS WERE ON THE OPEN HIGHWAY FULL SPEED AHEAD. CAN THIS PROBLEM BE LOOKED INTO BEFORE SOMEONE'S CAR CAUSES A MAJOR PILEUP WITH SERIOUS INJURIES. THANK YOU! *JSRead more
Incident date: Jan 11, 2017
THE REAR VIEW MIRROR FELL OFF. A SMALL CLIP THAT HOLDS IT ON WAS BROKEN SIMPLY ADJUSTING THE MIRROR. I WAS SITTING AT A RED LIGHT WHEN IT HAPPENED. THE MIRROR WAS PUT BACK ON BUT IF I TOUCH IT OR ADJUST IT WILL FALL OFF.
Incident date: Dec 26, 2019
PURCHASED VEHICLE 8/15/19 AT SELECT MOTORS INC, SMYRNA TN. CLEAN CAR FAX REPORT. ONGOING OIL CONSUMPTION ISSUES. INTAKE CAMSHAFT LOCKED UP FOLLOWING OIL CONSUMPTION TEST AT AUDI OF NASHVILLE. NOT DRIVEABLE NOW. AUDI OF NASHVILLE QUOTED CYLINDER HEAD AND ASSOCIATED PARTS, TIMING CHAIN, TENSIONER, CAM ADJUSTER AND PISTONS. TSB-2027731-8 BROUGHT TO MY ATTENTION. ENGINEERING DEFECT WITH PISTONS A KNOW
... N ISSUE. CONTACTED AUDI OF NORTH AMERICA. UNWILLING TO PROVIDE FINANCIAL ASSISTANCE. CAR BEYOND THE 8YEAR/80,000 MILE EXTENDED WARRANTY THEY OFFERED FOLLOWING A CLASS ACTION LAWSUIT. PAID CASH AT PURCHASE, PUT ROUGHLY 2,000 MILES ON THE CAR AND AND BEING TOLD WILL NEED TO SPEND AN ADDITIONAL $10,000-$13,000 TO GET THE CAR RUNNING AGAIN FOR A KNOWN ENGINEERING DEFECT WITH THE PISTONS AUDI IS UNWILLING TO CLASSIFY AS A RECALL.Read more
Incident date: May 10, 2018
I NOTICED MY OIL LIGHT COMING ON FREQUENTLY AND AUDI TOLD ME THAT THEY THOUGHT IT WAS A FAULTY HOOD LATCH SENSOR. AFTER ABOUT 6 MONTHS I ENDED UP PAYING TO REPLACE THE HOOD LATCH ONLY TO FIND OUT A MONTH LATER THAT MY OIL LIGHT CAME BACK ON SO THEY TOLD ME JUST ADD OIL. AFTER ANOTHER YEAR THEY AMOUNT OF OIL HAS INCREASED RAPIDLY AND I'M CURRENTLY AT 79,600 MILES. I FOUND OUT THERE WAS A CLASS ACTI
... ON LAWSUIT ON MY CAR UP TO YEAR 2011 ON THIS EXACT ISSUE. PROBLEM IS I HAVE A 2012 THAT WAS ORDERED IN 2011 AND I HAVE THE SAME ENGINE MODEL CAEB HAS THE OTHERS. I FILL UP 1 QUART EVERY TIME I FILL MY TANK. AUDI TOLD ME IT WAS OKAY TO KEEP FILLING WITH OIL AND IT WOULDN'T BE ANY DAMAGE, WHEN I FOUND OUT IT DOES CAUSE DAMAGE. THERE IS NO OIL LEAKING FROM THE BOTTOM, SO IT IS SCORING IN MY PISTON RINGS.Read more
Incident date: Jan 3, 2020
I CANT GET GAS , IT GOES OUT OF THE TANK
Incident date: Jan 6, 2020
SINCE JANUARY 2019, THE VEHICLE OIL LIGHT HAS BEEN TURNING MORE AND MORE FREQUENTLY. I WAS TOLD BY AUDI DEALERSHIP THAT IT IS NORMAL TO ADD A QUART EVERY 1000 MILES OR SO. I AM ADDING A QUART PER 100 MILES. WHEN COMMUNICATING WITH AUDI DEALERSHIP MY CLAIMS WERE DISMISSED AND I WAS TOLD WORK COSTS TO REPLACE PISTON RINGS WOULD BE OVER $6000 DOLLARS. WHEN RESEARCHING CLASS ACTION LAWSUIT, MY ENGINE
... CODE IS THE ONE THAT IS AFFECTED BY THE OIL CONSUMPTION PROBLEM, BUT WHEN COMMUNICATING THAT TO AUDI OF AMERICA HOTLINE, I WAS TOLD THAT MY VEHICLE HAS NOT BEEN REWARDED ANY EXTENDED WARRANTY.Read more
Incident date: Jan 3, 2020
MY SON WAS DRIVING MY 2011 AUDI A3 TDI TO THE GYM AT NIGHT WHEN HE CALLED ME THE CAR WOULD NOT ACCELERATE AND HAD A WARNING LIGHT COME ON. I TOLD HIM TO GOOGLE IT AND HE FOUND OUT IT WAS A GLOW PLUG INDICATOR. I TOLD HIM TO CONTINUE DRIVING IT IN THE LIMP MODE. THE CAR DIED WHILE MOVING AND MY SON WAS ABLE TO COAST INTO A PARKING LOT. THIS COULD OF BEEN A DIFFERENT STORY ON A BUSY INTERSTATE. I HA
... D TO PICK HIM UP AND HAD THE CAR TOWED IN THE MORNING. TO FIND OUT THIS CAR IS NOTORIOUS FOR CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE AND THAT IS EXACTLY WHAT HAPPENED. WHEN I SAY CATASTROPHIC, METAL IS SHREDDED AND GOES INTO THE INJECTORS AND CONTAMINATES EVERYTHING THAT CARRIES FUEL. IT IS ABOUT A 7K TO 8K REPAIR. I HAVE USED NOTHING BUT LOW SULFUR DIESEL. IT'S RIDICULOUS A RECALL HASN'T BEEN ISSUED TO PREVENT THIS ISSUE. SINCE THIS HAPPENED I HAVE FOUND COMPLAINTS SCATTERED THROUGHOUT THE INTERNET.Read more
Incident date: Dec 1, 2019
TERRIBLE HESITATION AT STOP SIGN LEADING TO CLOSE CALL. CAR WILL NOT START OFF WITHOUT HESITATION OF 2 OR 3 SECONDS LEAVING DRIVER WITH NO CONTROL. THIS IS A VERY DANGEROUS. SEE GOOGLE COMENTS ABOUT 'Q8 PROBLEMS'
Incident date: Sep 14, 2019
PURCHASED A NEW 2018 AUDI Q7 LATE JUNE 2018 WITH GOODYEAR EAGLE ALL SEASON TIRES (285/45R20). AFTER ABOUT 24,000 MILES, NOTICE STEERING WAS DRIFTING TOWARDS THE PASSENGER SIDE WHILE DRIVING ON HIGHWAY AND ROAD IN NORMAL CONDITIONS. THEN NOTICE BOTH FRONT TIRES STARTED TO "CHUNK" ON OUTER EDGES OF TIRE. REAR TIRES ARE STILL IN GOOD SHAPE AND WEARING EVENLY AT 7/32 TREAD DEPTH. DEALER AT FREMONT
... , CA ACKNOWLEDGE THIS IS A KNOWN ISSUE AND WILL NOT REPLACE TIRES AFTER 12,000 MILES. PER DEALER REPORT, LF AND RF ARE "5+ CUPPING". DEALER SERVICE ADVISOR RECOMMENDED TO CALL GOODYEAR. CALL GOODYEAR TOLL FREE NUMBER TO FILE A WARRANTY CLAIM. GOODYEAR ALSO ACKNOWLEDGE AUDI IS AWARE THIS IS AN ISSUE ON VEHICLE AND PROVIDED A WARRANTY CLAIM NUMBER. VERY SURPRISED BOTH GOODYEAR AND AUDI ACKNOWLEDGE THERE IS A DESIGN DEFECT BUT DEALER IS NOT WILLING TO REPLACE TIRES UNDER MANUFACTURE WARRANTY ESPECIALLY SINCE CAR IS DRIFTING TO THE RIGHT UNDER NORMAL DRIVING CONDITIONS. DRIFTING COULD BE A SAFETY ISSUE AND POTENTIALLY CREATE AN ACCIDENT.Read more
Incident date: Sep 14, 2019
PURCHASED A NEW 2018 AUDI Q7 LATE JUNE 2018 WITH GOODYEAR EAGLE ALL SEASON TIRES (285/45R20). AFTER ABOUT 24,000 MILES, NOTICE STEERING WAS DRIFTING TOWARDS THE PASSENGER SIDE WHILE DRIVING ON HIGHWAY AND ROAD IN NORMAL CONDITIONS. THEN NOTICE BOTH FRONT TIRES STARTED TO "CHUNK" ON OUTER EDGES OF TIRE. REAR TIRES ARE STILL IN GOOD SHAPE AND WEARING EVENLY AT 7/32 TREAD DEPTH. DEALER AT FREMONT
... , CA ACKNOWLEDGE THIS IS A KNOWN ISSUE AND WILL NOT REPLACE TIRES AFTER 12,000 MILES. PER DEALER REPORT, LF AND RF ARE "5+ CUPPING". DEALER SERVICE ADVISOR RECOMMENDED TO CALL GOODYEAR. CALL GOODYEAR TOLL FREE NUMBER TO FILE A WARRANTY CLAIM. GOODYEAR ALSO ACKNOWLEDGE AUDI IS AWARE THIS IS AN ISSUE ON VEHICLE AND PROVIDED A WARRANTY CLAIM NUMBER. VERY SURPRISED BOTH GOODYEAR AND AUDI ACKNOWLEDGE THERE IS A DESIGN DEFECT BUT DEALER IS NOT WILLING TO REPLACE TIRES UNDER MANUFACTURE WARRANTY ESPECIALLY SINCE CAR IS DRIFTING TO THE RIGHT UNDER NORMAL DRIVING CONDITIONS. DRIFTING COULD BE A SAFETY ISSUE AND POTENTIALLY CREATE AN ACCIDENT.Read more
Incident date: Jan 3, 2020
FRONT AIRBAG RECALL WAS JUST COMPLETED BUT THE CAR KEEPS TOGGLING THE FRONT AIRBAGS ON AND OFF WHEN DRIVING. I ALSO GET A MESSAGE THAT SAYS AUDI PRE-SENSE SYSTEM FAULT. PIC ATTACHED.
Incident date: Jul 15, 2019
SEATBELTS ARE LOCKED AS I TRY TO PULL THEM FROM THE REEL WHEN I GET INTO THE CAR. IT TAKES MULTIPLE PULLS BEFORE THEY UNLOCK. CAR IS STATIONARY THE STEERING COLUMN SQUEALS AS IT LOWERS AND RAISES WHEN I START CAR AND TURN OFF THE CAR. CAR IS STATIONARY.
Incident date: Jul 15, 2019
SEATBELTS ARE LOCKED AS I TRY TO PULL THEM FROM THE REEL WHEN I GET INTO THE CAR. IT TAKES MULTIPLE PULLS BEFORE THEY UNLOCK. CAR IS STATIONARY THE STEERING COLUMN SQUEALS AS IT LOWERS AND RAISES WHEN I START CAR AND TURN OFF THE CAR. CAR IS STATIONARY.
Incident date: Nov 24, 2019
TL* THE CONTACT OWNS A 2007 AUDI Q7. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE RADIO STOPPED FUNCTIONING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER AUTOMOTIVE (LOCATED AT 2516 FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240, (270) 886-6144) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF DRAINED INTO THE AMPLIFIER AND THE SUN ROOF DRAIN NEEDED TO BE
... RESTRUCTURED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 135,000.Read more
Incident date: Nov 24, 2019
TL* THE CONTACT OWNS A 2007 AUDI Q7. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE RADIO STOPPED FUNCTIONING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER AUTOMOTIVE (LOCATED AT 2516 FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240, (270) 886-6144) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF DRAINED INTO THE AMPLIFIER AND THE SUN ROOF DRAIN NEEDED TO BE
... RESTRUCTURED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 135,000.Read more
Incident date: Dec 27, 2019
DURING A DRIVE ON AN INTERSTATE HIGHWAY IN TENNESSEE ON12/27/19, THE SUNROOF SUDDENLY EXPLODED. SPEED WAS APPROXIMATELY 75-80 MPH ON A CLOUDY DAY WITH THE TEMPERATURE IN THE LOW 60'S F. WITHOUT ANY PRIOR INDICATIONS, THERE WAS A LOUD BOOM. A SECTION OF THE SUNROOF APPROX 18' IN DIAMETER SEPARATED FROM THE WINDOW AND BLEW BACKWARDS ONTO THE ROAD. SMALLER SHARDS OF GLASS FELL INWARD ONTO THE SUN SH
... ADE INSIDE THE CAR.Read more
Incident date: Dec 1, 2019
TL* THE CONTACT OWNS A 2012 AUDI A5. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND AUDI OF SHREWSBURY (780 BOSTON TURNPIKE, SHREWSBURY, MA) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 115,00
... 0.Read more
Incident date: Dec 17, 2019
DRIVING DURING THE MORNING ON MY WAY TO WORK I HEARD THIS EXPLOSION AND A SOUND BEHIND. WHEN I PULLED OFF I NOTICED MY MOONROOF WAS SHATTERED. JUST ABOUT TO FELL OFF OR BLOW AWAY. NO OBJECT HAD HIT THE CAR. IT WAS SIMPLY A HUGE EXPLOSION.
Incident date: Oct 1, 2019
ON 7/02/09 MY AUDI Q5 (VIN# [XXX]) WAS PURCHASED FROM, AND SERVICED BY BARRIER AUDI BELLEVUE, WASHINGTON; NOW DOING BUSINESS AS AUDI BELLEVUE A DEALERSHIP OWNED AND OPERATED BY AUTO NATION. TECHNICAL SERVICE BULLETINS [TSB] WERE SENT TO SOME AUDI OWNERS ON 12/6/2013 CONCERNING REPAIR AND CLEANING OF THE SECONDARY AIR CONTROL VALVE WITH A WARRANTY EXTENDING THROUGH 07/02/2019. THIS PROBLEM WA
... S INITIALLY CORRECTED ON 12/27/2013 @44,445 MILES, MY LAST SERVICE WITH BARRIER WAS 09/13/2018 AND AT NO TIME HAD I RECEIVED NOTICE THAT THE PROBLEM COULD RESURFACE. THE TSB PROVIDES : "THE SECONDARY AIR SYSTEM ON THESE VEHICLES IS USED TO HEAT UP THE CATALYTIC CONVERTERS QUICKLY DURING COLD-START CONDITIONS?. OVER TIME, AND DEPENDING ON DRIVING STYLES, CARBON WILL BUILD UP IN THESE SMALL 10MM PORTS AND CAUSE FAULTS IN THE ENGINE CONTROL MODULE FOR SECONDARY AIR, BANK1/BANK2 INSUFFICIENT FLOW? SOME MODELS DO HAVE A WARRANTY EXTENSION, WHICH COVERS THE SECONDARY AIR PORT CLEANING UP TO 10 YEAR/110,000 MILES. PLEASE CHECK WITH YOUR LOCAL DEALER FOR DETAILS. KEEP IN MIND, IF ANY OF THE CONTROL VALVES, COMBI VALVES, OR SUPPLY LINES ARE DAMAGED, OR FAULTY, THOSE ITEMS ARE NOT COVERED UNDER THE WARRANTY EXTENSION, AND WOULD HAVE TO BE REPLACED BEFORE THE PORT CLEANING CAN BE PERFORMED." ON 10/01/ 2019, AN ENGINE WARNING LIGHT WAS DETECTED ON THE Q5 WITH APPROXIMATELY 106,000 MILES ON THE ODOMETER. ON 10/28/2019 A CLAIM [#190822437]` WAS FILED WITH AUDI USA AND DENIED AS UNTIMELY FILED. AUDI BELLEVUE CARRIED OUT REPAIRS AT MY EXPENSE FOR $ 2045.75. GIVEN THE FACT THAT THERE WAS NO NOTICE, THE CONTINUED WARRANTY PERIOD SHOULD BE EXTENDED BY AUDI USA AND THE COSTS OF REPAIR REIMBURSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Dec 24, 2019
THE SUNROOF EXPLODED. I WAS DRIVING AND HEARD A LOUD NOISE. I LOOK AROUND BECAUSE IT SOUNDED LIKE A TIRE BLOWOUT. I CONTINUED TO DRIVE, AND ONCE I REACHED MY DESTINATION, STOPPED AND OPENED THE DOOR TO EXIT THE VEHICLE, I HEARD A LOUD POP LIKE A GUN SHOT. IMMEDIATELY GLASS FLEW EVERYWHERE. I WAS LOCATED IN THE PARKING LOT OF PICADILLY RESTAURANT WHEN THE EXPLOSION OCCURRED.
1 injured
Incident date: Dec 20, 2019
AUDI Q3 WHEN IT RAINS WATER LEAKS SOMEWHERE IN THE BACK OF MY CAR MOST LIKELY THE SUNROOF AND IT'S NOT DRAINING PROPERLY SO THE SEATBELTS ARE ALL SOAKING WET. MY CAR SMELLS MUSTY AND MOLDY. I HAVE READ THAT THERE ARE SEVERAL PEOPLE WITH THE SAME ISSUE.
Incident date: Dec 5, 2019
MY 2011 AUDI Q5 WOULD NOT START ONE MORNING WHEN TRYING TO START THE CAR IN MY GARAGE (DEC 2019). I HAD IT TOWED TO THE FLETCHER JONES AUDI DEALERSHIP IN CHICAGO IL WHERE I HAVE BEEN A LOYAL CUSTOMER SINCE MOVING HERE IN 2014. THEY PERFORMED A DIAGNOSTIC AND IDENTIFIED THAT THE TIMING CHAIN TENSIONER HAD SLIPPED, AND MAY HAVE CAUSED "CATASTROPHIC" FAILURE TO MY ENGINE. THEY PROCEEDED TO ASK FOR
... ANOTHER $1,500 TO DIAGNOSE THE ENGINE FOR THE FAILURE, AND MENTIONED IF IF HAD FAILED IT COULD BE UP TO $10,000 TO FIX THE PROBLEM. AFTER A SHORT BIT OF RESEARCH, IT TURNS OUT THERE IS A WARRANTY THAT THERE WAS A RECALL ISSUED FOR THIS PROBLEM AND AN EXTENDED WARRANTY. MY DEALERSHIP NEVER TOLD ME THIS, AND WAS JUST EXPECTING ME TO PAY OUT OF POCKET. ALSO, I HAD MY CAR SERVICED THERE 4 DIFFERENT TIMES SINCE THE RECALL HAD BEEN ANNOUNCED. THEY NEVER ONCE INFORMED ME OF THIS. I CALLED TO ASK WHY THEY HADN'T MENTIONED THIS WARRANTY OR THIS ISSUE, AND THERE WAS NOT A GOOD ANSWER. FLETCHER JONES ALSO SAID THEY CHECK MY VIN EVERY TIME I BRING IT IN TO SEE IF THERE IS ANYTHING OUTSTANDING REGARDING RECALLS ETC ON THE CAR, WHICH MEANS THEY COULD HAVE ALERTED ME TO THIS MULTIPLE TIMES WHEN I BROUGHT THE CAR IN PRIOR, BUT THEY DID NOT. THEY COULD HAVE PREVENTED THIS ISSUE. FAST FORWARD TO NOW, AUDI WILL ONLY COVER 25% OF THE ISSUE, AND FLETCHER JONES IS BARELY MAKING AN EFFORT TO HELP OUT ON THEIR END. I WILL BE OUT NEARLY $5,000 TO REPAIR THIS PROBLEM, WHICH IS NO FAULT OF MINE AND A CATASTROPHIC FAILURE OF ENGINEERING ON THE PART OF AUDI. IT ISN'T RIGHT THAT AUDI DOES NOT FULLY COVER THIS EXPENSE. AND MOREOVER, THE DEALERSHIP SHOULD HAVE A DUTY OF CARE TO DISCLOSE THEM ITEMS SUCH THAT WE CAN TAKE THE STEPS TO PREVENT THEM. FLETCHER JONES DID WRONG BY ME BY NOT DISCLOSING THIS, AND IS LIKELY DEFRAUDING AND MANIPULATING MORE CLIENTS EVERY DAY THEY REMAIN IN OPERATION.Read more
Incident date: Dec 20, 2019
OIL PUMP BOLT LOSE TIMING CHAIN RATTLING LOSE OIL PRESSURE.
Incident date: Dec 19, 2019
WHEN DRIVING OFF AFTER STARTING THE VEHICLE, THE CAR STARTS JERKING AND 'KNOCKING' AND STALLS/TURNS OFF. THIS HAPPENS ALMOST EVERYDAY AS I REVERSE OUT OF MY DRIVE WAY AND DRIVE FORWARD. EXTREMELY UNSAFE! DOES NOT SHOW CHECK ENGINE LIGHT OR ANY OTHER LIGHTS.
Incident date: Dec 19, 2019
WHEN DRIVING OFF AFTER STARTING THE VEHICLE, THE CAR STARTS JERKING AND 'KNOCKING' AND STALLS/TURNS OFF. THIS HAPPENS ALMOST EVERYDAY AS I REVERSE OUT OF MY DRIVE WAY AND DRIVE FORWARD. EXTREMELY UNSAFE! DOES NOT SHOW CHECK ENGINE LIGHT OR ANY OTHER LIGHTS.
Incident date: Dec 5, 2019
CAR RUNS OUT OF ENGINE OIL WITHIN 2 TO 3 WEEKS OF OIL CHANGE, I HAVE CHANGED THE OIL THREE TIMES OVER THE COURSE OF 2.5 MONTHS.
Incident date: Dec 5, 2019
CAR RUNS OUT OF ENGINE OIL WITHIN 2 TO 3 WEEKS OF OIL CHANGE, I HAVE CHANGED THE OIL THREE TIMES OVER THE COURSE OF 2.5 MONTHS.
Incident date: Dec 18, 2019
TL* THE CONTACT OWNS A 2008 AUDI S8. WHILE DRIVING APPROXIMATELY 70 MPH, A SUDDEN BOOMING SOUND WAS HEARD. THROUGH THE REARVIEW MIRROR, THE DRIVER COULD SEE THAT THE GLASS SUN ROOF WAS AIRBORNE. AFTER STOPPING TO INSPECT THE VEHICLE, THE DRIVER DISCOVERED THAT THE GLASS SUN ROOF HAD DETACHED FROM THE ROOF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AUDI OF OWINGS MILL(9804 REISTERSTOWN RD, OWING
... S MILL, MD) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V415000 (VISIBILITY). THE FAILURE MILEAGE WAS 140,000.Read more
Incident date: Dec 1, 2019
HIT A STATIONARY HONDA CRV ON BLACK ICE AT APPROX 45-50 MPH. IMPACT WAS STRAIGHT ON FRONT OF OUR CAR AND REAR OF THE CRV. OUR BOTH VEHICLES WERE TOTALED, NONE OF OUR AIR BAGS DEPLOYED. OUR VEHICLE WAS THEN HIT FROM THE REAR BY A JEEP WRANGLER AT ABOUT THE SAME SPEED. STILL NO DEPLOYMENT OF AIR BAGS. WE ARE CONCERNED THAT THE AIRBAGS MAY HAVE BEEN DEFECTIVE. ACCIDENT HAPPENED IN A 31 CAR PILE
... UP ON I-68 NEAR EXIT 29. WE ARE VERY LUCKY THERE WERE NO KNOWN INJURIES OTHER THAN STIFFNESS AND SORE SPOTS. OCCUPANTS WERE DRIVER 52 YRS OLD AND FRONT PASSENGER 17 YRS OLD.Read more
Crash
Incident date: Dec 1, 2019
HIT A STATIONARY HONDA CRV ON BLACK ICE AT APPROX 45-50 MPH. IMPACT WAS STRAIGHT ON FRONT OF OUR CAR AND REAR OF THE CRV. OUR BOTH VEHICLES WERE TOTALED, NONE OF OUR AIR BAGS DEPLOYED. OUR VEHICLE WAS THEN HIT FROM THE REAR BY A JEEP WRANGLER AT ABOUT THE SAME SPEED. STILL NO DEPLOYMENT OF AIR BAGS. WE ARE CONCERNED THAT THE AIRBAGS MAY HAVE BEEN DEFECTIVE. ACCIDENT HAPPENED IN A 31 CAR PILE
... UP ON I-68 NEAR EXIT 29. WE ARE VERY LUCKY THERE WERE NO KNOWN INJURIES OTHER THAN STIFFNESS AND SORE SPOTS. OCCUPANTS WERE DRIVER 52 YRS OLD AND FRONT PASSENGER 17 YRS OLD.Read more
Crash
Incident date: Dec 17, 2019
WHILE DRIVING MY 2014 A6 AUDI STEERING GOT ALERT ON THE ELECTRONIC STEERING DO NOT DRIVE TAKE TO AUDI DEALERSHIP. I HAD NO POWER STEERING AND WAS EXTREMELY VERY DIFFICULT TO STEER TO MAKE IT HOME.
Incident date: Dec 16, 2019
WHEN COMING TO AN ABRUPT STOP TO PREVENT A COLLISION THE MIDDLE ROW PASSENGER SEATBELT CAME UNBUCKLED. MY 2.5 YEAR OLD IS IN A FORWARD FACING CAR SEAT BUCKLED INTO THIS SEAT. THE BUCKLE CAME LOSE CAUSING THE SEAT THE BE FREE.