Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Dec 11, 2019
THE VEHICLE CAN, AT TIMES, SOUND ALARMS INDICATING A RISK OF GETTING INTO AN ACCIDENT WHEN THERE IS NO RISK PRESENT. THIS CAN HAPPEN WHILE DRIVING AT HIGHWAY SPEEDS OR WHILE STOPPED. MY GUESS IS THAT THIS IS DUE TO SIMILAR SAFETY SENSORS INSTALLED ON OTHER VEHICLES ON THE ROAD WHICH MY CAR MAY MISTAKE FOR SIGNALS FROM ITS OWN. I HAVE NOTICES THIS OCCURRING AROUND TESLAS MOSTLY, BUT IT HAS HAPPE... Read more
Incident date: Feb 3, 2020
THIS IS NOT AN URGENT SAFETY ISSUE, BUT JUST A DUMB DECISION THAT SHOULD BE RECTIFIED. IT IS ALSO LIMITED TO DRIVERS UTILIZING HITCH OR OTHER REAR-ATTACHMENTS. THERE ARE CERTAIN SITUATIONS WHERE THE PARKING SENSORS CAN BE TOLD TO STOP BEEPING, BUT THAT ACTION ALSO DISABLES THE BACKUP CAMERA, WHICH IS NEEDED. THERE IS NO MECHANISM TO TURN OFF THE BEEPING AND KEEP THE BACKUP CAMERA ON. SERVICE C... Read more
Incident date: Feb 1, 2020
I WAS DRIVING DOWN THE HIGHWAY THEN MY ENGINE SHUTOFF, IT WAS VERY HARD TO CONTROL THE CAR, I WAS ABLE TO PULL OVER. AUDI SAYS BOTH TURBO HAD BLOWN, I GUESS ITS COMMON.
Incident date: Jan 25, 2020
THE STEERING WHEEL BECAME DIFFICULT TO MAKE TURNS.
Incident date: Jan 31, 2020
WHEN ENGINE IS UNDER LOAD WITH A FAULTY FUEL PUMP, THE ENGINE WILL STALL WHILST MOVING WITHOUT TURNING MOTOR OFF. ONLY REMEDY IS TO TURN ENGINE OFF AND ON, SINCE THE FUEL PUMP WILL NOT START ITSELF BACK ON AFTER THE STALL.
Incident date: Jan 15, 2020
I PURCHASED MY 2020 Q3 ON DEC 31 2019. WITHIN 2 WEEKS MY CAR STOPPED AT THE SIGNAL LIGHT WITH A MALFUNCTION OF AUTO STOP/START ISSUE AND WOULD NOT MOVE FORWARD. I HAD TAKEN TO THE DEALER AND THEY MENTIONED THAT THIS IS A KNOWN ISSUE WITH 2020 Q3 AND THE SOFTWARE TO FIX THE AUTO STOP/START FUNCTION WILL NOT BE AVAILABLE UNTILL END OF 1ST QUARTER. NOW I AM SEEING THE GAS CONSUMPTION HIGH AND THE VE... Read more
Incident date: Jan 15, 2020
I PURCHASED MY 2020 Q3 ON DEC 31 2019. WITHIN 2 WEEKS MY CAR STOPPED AT THE SIGNAL LIGHT WITH A MALFUNCTION OF AUTO STOP/START ISSUE AND WOULD NOT MOVE FORWARD. I HAD TAKEN TO THE DEALER AND THEY MENTIONED THAT THIS IS A KNOWN ISSUE WITH 2020 Q3 AND THE SOFTWARE TO FIX THE AUTO STOP/START FUNCTION WILL NOT BE AVAILABLE UNTILL END OF 1ST QUARTER. NOW I AM SEEING THE GAS CONSUMPTION HIGH AND THE VE... Read more
Incident date: Jan 15, 2020
I PURCHASED MY 2020 Q3 ON DEC 31 2019. WITHIN 2 WEEKS MY CAR STOPPED AT THE SIGNAL LIGHT WITH A MALFUNCTION OF AUTO STOP/START ISSUE AND WOULD NOT MOVE FORWARD. I HAD TAKEN TO THE DEALER AND THEY MENTIONED THAT THIS IS A KNOWN ISSUE WITH 2020 Q3 AND THE SOFTWARE TO FIX THE AUTO STOP/START FUNCTION WILL NOT BE AVAILABLE UNTILL END OF 1ST QUARTER. NOW I AM SEEING THE GAS CONSUMPTION HIGH AND THE VE... Read more
Incident date: Feb 2, 2020
PURCHASED MY 2013 AUDI A4 IN 2017 AND SIMILAR TO ALL THE OTHER COMPLAINTS THE STEERING SEIZED SPORADICLY INDICATING IT WAS UNSAFE TO DRIVE ETC.. THE CAR WAS TOWED AND I AFTER A COUPLE WEEKS THE PROBLEM WAS THAT THE POWER STEERING MODULE WAS DEFECTIVE. I HAD A NEW ONE INSTALLED AT THE COST OF 2500$ (THE DEALER WANTED TO CHARGE 4000$!) . THE CAR WAS RUNNING SMOOTHLY UNTIL RECENTLY (IT ALWAYS SEEMS T... Read more
Incident date: Jan 2, 2020
THE WATER PUMP/THERMOSTAT HOUSING IS LEAKING COOLANT OUT OF THE ENGINE. THIS OCCURS ON NEARLY ALL MQB CHASSIS VW/AUDI'S WITH THE EA888 GEN 3 2.0 TFSI ENGINE. IT IS A WIDELY KNOWN ISSUE.
Incident date: Jan 27, 2020
THE START STOP SYSTEM IS ALWAYS ACTIVE UPON EACH DRIVING SESSION OF THE VEHICLE. HOWEVER AT TIMES THE HYBRID SYSTEM WHEN IT KICKS IN, DOESN'T ACTIVATE THE ENGINE QUICKLY ENOUGH SO WHEN I PRESS THE GAS PEDAL IT IS NOT RESPONSIVE AND I CAN'T PROPEL FORWARD. THIS IS OF CONCERN WHEN I'M NOT AT A TRAFFIC LIGHT AND THE START STOP SYSTEM KICKS IN DURING STOP AND GO TRAFFIC.
Incident date: Jan 22, 2020
2014 AUDI A5 WITH APPROX 62K MILES. THE STEERING SYSTEM HAS BEGUN TO OFFER INCONSISTENT RESISTANCE TO DRIVER INPUT, WHICH IMPACTS DRIVER'S ABILITY TO JUDGE THE AMOUNT OF FORCE NEEDED TO TURN THE WHEEL TO THE DESIRED POSITION. WHEN TURNING THE WHEEL FROM CENTER TO EITHER STOP, THERE ARE SEVERAL SECTORS WHERE IT FEELS LIKE THE ASSIST IS WORKING, AND SEVERAL WHERE THE STEERING GETS HEAVY AND HARD T... Read more
Incident date: Jan 29, 2020
PANORAMIC SUNROOF IMPLODED WHILE DRIVING. GLASS SHARDS COVERED MYSELF AND BACKSEAT. LARGE HOLE IN TOP OF SUNROOF AND ALL GLASS FRACTURED. SOUNDED LIKE A GUNSHOT WHEN IT EXPLODED. IN MOTION ON SEWARD HIGHWAY. 5:15 AM ON ROAD. MINIMAL TRAFFIC.
Incident date: Jan 24, 2020
SERIOUS SAFETY ISSUE WITH THROTTLE DELAY FROM DEAD STOP TO GET GOING; DOES NOT HAPPEN ALL THE TIME AND IT IS IMPOSSIBLE TO REPLICATE THE ISSUE; AUDI CLAIMS THEY DO NOT KNOW ANYTHING ABOUT THIS - MULTIPLE PAST COMPLAINTS. I WOULD NOT PURCHASE THIS VEHICLE UNTIL THIS IS RESOLVED. IT WILL KILL SOMEONE. *TR
Incident date: Jan 29, 2020
SEE AUDI TECHNICAL SERVICE BULLETIN # 2043758/8. AUDI IS AWARE OF THE ISSUE AND HAS A FIX, BUT HAS NOT ISSUES A RECALL. PLEASE SEE ATTACHED DIAGNOSTIC PAPERWORK FUEL CAN VAPORIZE IN THE TANK RESULTING IN LOW FUEL PRESSURE AND DELIVERY RATE. THE SAFETY CONCERN IS THAT THIS COULD POTENTIALLY CAUSE A FUEL CUT WHICH COULD CAUSE THE CAR TO SUDDENLY LOSE POWER AND RAPIDLY DECREASE IN SPEED. SINCE THE... Read more
Incident date: Jan 20, 2020
WE DO NOT HAVE A GARAGE SO OUR AUDI IS PARKED OUTSIDE. IT WASN'T STARTING RANDOMLY SO WE TOOK IT TO THE DEALER. THE BATTERY WAS SITTING IN A POOL OF WATER BECAUSE THE METAL BOX THE BATTERY IS IN COULDN'T DRAIN. THAT CAUSED A CIRCUIT BOARD TO SHORT CIRCUIT. THEY CLAIM THE ISSUE WAS WITH THE SUNROOF HAVING DEBRIS LIKE LEAVES CLOGGING THE DRAINAGE SYSTEM.
Incident date: Jan 18, 2020
THERE WAS A RECALL ON THE SEATBELT SENSOR GOING OFF IF THERE WAS NO PASSENGER ON SEAT AND PASSENGER AIRBAG BEING OFF DESPITE A PASSENGER SITTING ON THE SEAT. (CAMPAIGN NUMBER: 19V474000) I TOOK MY CAR TO THE DEALERSHIP FOR THE RECALL WHERE THEY REPLACED THE FAULTY WIRE/CONNECTOR AND EXCHANGED IT FOR A MORE STURDY CONNECTOR. THIS FIXED THE PROBLEM FOR A FEW MONTHS AFTER TAKING IT IN AND THEN THE S... Read more
Incident date: Jan 18, 2020
THERE WAS A RECALL ON THE SEATBELT SENSOR GOING OFF IF THERE WAS NO PASSENGER ON SEAT AND PASSENGER AIRBAG BEING OFF DESPITE A PASSENGER SITTING ON THE SEAT. (CAMPAIGN NUMBER: 19V474000) I TOOK MY CAR TO THE DEALERSHIP FOR THE RECALL WHERE THEY REPLACED THE FAULTY WIRE/CONNECTOR AND EXCHANGED IT FOR A MORE STURDY CONNECTOR. THIS FIXED THE PROBLEM FOR A FEW MONTHS AFTER TAKING IT IN AND THEN THE S... Read more
Incident date: Jan 18, 2020
THERE WAS A RECALL ON THE SEATBELT SENSOR GOING OFF IF THERE WAS NO PASSENGER ON SEAT AND PASSENGER AIRBAG BEING OFF DESPITE A PASSENGER SITTING ON THE SEAT. (CAMPAIGN NUMBER: 19V474000) I TOOK MY CAR TO THE DEALERSHIP FOR THE RECALL WHERE THEY REPLACED THE FAULTY WIRE/CONNECTOR AND EXCHANGED IT FOR A MORE STURDY CONNECTOR. THIS FIXED THE PROBLEM FOR A FEW MONTHS AFTER TAKING IT IN AND THEN THE S... Read more
Incident date: Jan 18, 2020
INTERMITTENT PROBLEMS WITH EXTERIOR LIGHTING. I ALREADY REPLACED ONE OF THE REAR LICENSE PLATE LIGHTS (NOT A BULB ISSUE) AND AM NOW EXPERIENCING REAR PASSENGER SIDE TAIL LIGHT ISSUES WHERE THE TAIL LIGHT AND DIRECTIONAL SIGNAL CEASE WORKING DURING THE DRIVING PROCESS AND THEN START WORKING AT RANDOM. THIS APPEARS TO BE A SIMILAR ELECTRICAL ISSUE LIKE THE LICENSE PLATE LIGHT. THE TAIL LIGHT & DI... Read more
Incident date: Dec 20, 2019
THE VEHICLES AUTO START/STOP FEATURE PUTS THE DRIVER IN COMPROMISING SITUATIONS WHEN POWER IS DEMANDED FROM THE ACCELERATOR AFTER AN ENGINE POWER-DOWN. THE ENGINE DOES IGNITE TIMELY, (AS SOON AS THE BRAKE PEDAL IS RELEASED) BUT THE DELIVERY OF MOVING POWER IS DELAYED (LAG PERIOD) FOLLOWING AN AUTO "SHUT-OFF AND LEAVES THE VEHICLE IN COMPROMISING SITUATIONS WHERE NO POWER CAN BE DEMANDED FROM THE ... Read more
Incident date: Dec 20, 2019
AUTO START/STOP FEATURE KILLS ENGINE PRIOR TO VEHICLE BEING COMPLETELY STOPPED RESULTING IN THE DRIVER NOT APPLYING ENOUGH BRAKE "FORCE" TO KEEP THE VEHICLE STATIONARY AFTER THE ENGINE'S RE-IGNITION. WHEN THE ENGINE SUBSEQUENTLY STARTS, THE THE VEHICLE IS JERKED FORWARD AND THE DRIVER NEEDS TO RE-APPLY ADDITIONAL BRAKE FORCE TO THE PEDAL IN ORDER TO KEEP THE VEHICLE STATIONARY. THIS IS A SAFETY C... Read more
Incident date: Jan 27, 2020
VEHICLE IS EQUIPPED WITH AN AUTO START/STOP FEATURE. WHEN STOPPED AT STOPLIGHTS, INTERSECTIONS, ETC, THE VEHICLE ENGINE WILL TURN OFF. WHEN DRIVER'S FOOT IS REMOVED FROM BRAKE PETAL, THE ENGINE REACTIVATES. HOWEVER, ON NUMEROUS OCCASIONS, THE POWER STEERING DID NOT REACTIVATE UNTIL 1-2 SECONDS AFTER THE ENGINE RESTARTS. THIS LEFT ME WITH NO CONTROL OF VEHICLE STEERING (AS I WAS UNABLE TO EASILY TU... Read more
Incident date: Oct 16, 2019
AS REPORTED BY OTHERS, IF THE CAR DOES NOT QUITE COME TO A COMPLETE STOP AND ONE ACCELERATES, THERE IS A SEVERAL SECOND DELAY AS THE ENGINE SEEMS TO BOG DOWN. THIS IS RELATED TO THE AUTO STOP/START SYSTEM AS THIS DELAY DOES NOT HAPPEN IF THE AUTO START STOP IS DISABLED.
Incident date: Jun 1, 2018
TRANSMISSION SLIPS WHEN CAR IS WARM AND TRANSMISSION FLUID IS WARM/HOT.
Incident date: Jan 24, 2020
MAIN PULLEY OR SO CALLED HARMONIC BALANCER BROKE AND SERPENTINE BELT FELL OFF CAUSING TO LOOSE POWER STEERING AND NOT BE ABLE TO STEER I WAS LUCKY THAT JUST MADE IT THE TURN AND I WAS ON STRAIGHT PAT AND LOW SPEED TO STOP SAFELY.
Incident date: Jan 24, 2020
MAIN PULLEY OR SO CALLED HARMONIC BALANCER BROKE AND SERPENTINE BELT FELL OFF CAUSING TO LOOSE POWER STEERING AND NOT BE ABLE TO STEER I WAS LUCKY THAT JUST MADE IT THE TURN AND I WAS ON STRAIGHT PAT AND LOW SPEED TO STOP SAFELY.
Incident date: Jan 24, 2020
MAIN PULLEY OR SO CALLED HARMONIC BALANCER BROKE AND SERPENTINE BELT FELL OFF CAUSING TO LOOSE POWER STEERING AND NOT BE ABLE TO STEER I WAS LUCKY THAT JUST MADE IT THE TURN AND I WAS ON STRAIGHT PAT AND LOW SPEED TO STOP SAFELY.
Incident date: Jan 24, 2020
THERE WAS RECENTLY A PODS RECALL FOR THE WIRING HARNESS GOING TO THE OCCUPANT DETECTION SENSOR THE RECALL DID NOT FIX THE ISSUES FOR MANY PEOPLE. CAR WILL RANDOMLY THINK SOMEONE IS SETTING IN THE PASSENGER SEAT AND ACTIVATE AIRBAG AND CAUSE THE SEATBELT LIGHT TO CHIME CONSTANTLY WHILE DRIVING CAUSING THE AIR BAG TO TURN ON AND OFF. THE SENSOR IMBEDDED IN THE BOTTOM OF THE SEAT IS FAULTY.
Incident date: Jan 24, 2020
THERE WAS RECENTLY A PODS RECALL FOR THE WIRING HARNESS GOING TO THE OCCUPANT DETECTION SENSOR THE RECALL DID NOT FIX THE ISSUES FOR MANY PEOPLE. CAR WILL RANDOMLY THINK SOMEONE IS SETTING IN THE PASSENGER SEAT AND ACTIVATE AIRBAG AND CAUSE THE SEATBELT LIGHT TO CHIME CONSTANTLY WHILE DRIVING CAUSING THE AIR BAG TO TURN ON AND OFF. THE SENSOR IMBEDDED IN THE BOTTOM OF THE SEAT IS FAULTY.
Incident date: Jan 24, 2020
THERE WAS RECENTLY A PODS RECALL FOR THE WIRING HARNESS GOING TO THE OCCUPANT DETECTION SENSOR THE RECALL DID NOT FIX THE ISSUES FOR MANY PEOPLE. CAR WILL RANDOMLY THINK SOMEONE IS SETTING IN THE PASSENGER SEAT AND ACTIVATE AIRBAG AND CAUSE THE SEATBELT LIGHT TO CHIME CONSTANTLY WHILE DRIVING CAUSING THE AIR BAG TO TURN ON AND OFF. THE SENSOR IMBEDDED IN THE BOTTOM OF THE SEAT IS FAULTY.
Incident date: Jan 22, 2020
IS AN AUDI Q5 3T AND THE WATER PUMP BROKE, LEADING TO LEAKING OF THE COOLANT AND OVERHEAT THE ENGINE, THE Q5 WITH 2T ENGINES ALREADY HAVE THE RECALL FOR WATER PUMP PROBLEMS , BUT AUDI DOES NOT WANT TO APPLY THIS RECALL FR THE 3T , THIS HAPPENED WHEN I WAS IN THE HIGHWAY AND I HAD TO POOL OVER .
Incident date: Aug 19, 2010
TL* THE CONTACT OWNS A 2006 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 18V082000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (UNKNOWN DEALER INFORMATION) WAS CONTACTED AND STATED THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AW... Read more
Incident date: Jan 21, 2020
MY AUDIO Q7 HAD THROTTLE DELAY ISSUES SOON AFTER PURCHASE. THE SERVICE DEPARTMENT AT THE DEALER TOLD ME ALL TESTS WERE NORMAL AND RETURNED THE CAR. PROBLEMS CONTINUED, ESPECIALLY AT LOW SPEEDS. THERE IS TYPICALLY A DELAY OF ABOUT 3 SECONDS BEFORE THE CAR RESPONDS AND WHEN IT DOES I HAVE THE PEDAL TO THE FLOOR AND THE CAR LUNGES FORWARD. ONE DELAY WAS ABOUT 6 SECONDS. ON ONE OCCASION I WAS TUR... Read more
Incident date: Jan 5, 2020
VEHICLE HAS 31,000 MILES. ONLY THREE OR FOUR PEOPLE SAT IN THE BACK EVER IN THE TIME I HAD THE CAR AND THE SEATBELT IN THE BACK DRIVER SIDE IS BROKEN.
Incident date: Jan 22, 2020
CHECK ENGINE LIGHT STARTED COMING ON INTERMITTENTLY AT 64683 MILES. CAR WAS TAKEN TO AUDI DEALER TO TROUBLE SHOOT. DIAGNOSED AS "COLD START FUEL PERFORMANCE FAULT CAUSED BY STRETCHED TIMING BELT." OUT SIDE OF WARRANTY AND CLASS ACTION LAW SUIT AUDI FOUND AT FAULT FOR EARLIER MODELS FOR THIS.
Incident date: Jan 17, 2020
THE FRONT WHEEL BEARINGS WERE MAKING NOISE @ 76,756 MILES, WHILE DRIVING ON THE OPEN ROAD, SO BOTH WERE CHANGED OUT. UPON CHECKING THE INTERNET I FOUND TSB NO. 401548 REFERRING TO THE PROBLEM IN MANY AUDI MODELS FROM 2009-2016. WITH THIS EXTENSIVE PROBLEM, A RECALL SHOULD BE ENFORCED. A MONTH LATER @ 78998 MILES THE ELECTRONIC RACK AND PINION STEERING STARTED TO MAKE A RUBBING NOISE WHEN TURNED, ... Read more
Incident date: Jan 17, 2020
THE FRONT WHEEL BEARINGS WERE MAKING NOISE @ 76,756 MILES, WHILE DRIVING ON THE OPEN ROAD, SO BOTH WERE CHANGED OUT. UPON CHECKING THE INTERNET I FOUND TSB NO. 401548 REFERRING TO THE PROBLEM IN MANY AUDI MODELS FROM 2009-2016. WITH THIS EXTENSIVE PROBLEM, A RECALL SHOULD BE ENFORCED. A MONTH LATER @ 78998 MILES THE ELECTRONIC RACK AND PINION STEERING STARTED TO MAKE A RUBBING NOISE WHEN TURNED, ... Read more
Incident date: Jan 21, 2020
REPLACED AIRBAGS BY AUDI ARE OFF AND DEFECTIVE. DEALER REQUIRES HUNDREDS OF DOLLARS TO INSPECT BAD AIRBAG CHANGED BY RECALL OF AIRBAGS. AIRBAG OFF WARNING LIGHT FROM REPLACED AIRBAG CHANGED BY DEALER. INCREDIBLE, REPLACED RECALLED AIRBAGS TO HAVE BAD AIRBAGS INSTALLED AND BE CHARGED HUNDREDS OF DOLLARS BY AUDI DEALER IN LATHAM NEW YORK.
Incident date: Jan 3, 2020
I BOUGHT MY AUDI Q3 ON DECEMBER 21 AND ON DECEMBER 22 I STARTED NOTICING ISSUES WITH THE STEERING, SPECIFICALLY RELATED TO THE AUTO STOP/START FUNCTION. NOW, AS DETAILED BELOW, I DID NOT HAVE A POSITIVE EXPERIENCE WITH MY PURCHASE OF THE VEHICLE, SO WHEN I STARTED TO NOTICE THE SLOW BELABORED TURNING, I THOUGHT THAT I WAS MAKING MORE OUT OF IT BECAUSE I HAD SUCH A NEGATIVE EXPERIENCE AT THE DEALER... Read more
Incident date: Feb 25, 2019
ISSUE WITH POORLY ENGINEERED WATER PUMP. MY WATER PUMP WENT OUT DUE TO A SMALL PLASTIC SEAL MALFUNCTIONING AND ALLOWING COOLANT TO EXPEL FROM SYSTEM. I AM FORTUNATE I LEARNED OF THE ISSUE UPON STARTING MY CAR AND COULD IMMEDIATELY TAKE CARE OF IT, ALTHOUGH LEAVING WORK AT 9PM, LONG AFTER EVERYONE HAS LEFT AND WITH NO AUTOMOTIVE SHOPS OPEN MADE IT DIFFICULT TO TAKE CARE OF. UPON TALKING WITH AN IN... Read more
Incident date: Jul 6, 2019
DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A RED LIGHT. THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT INJURIES. OF THE MAJOR COMPLAINTS, THE LOWER BACK INJURY HAS BEEN ONGOING (6 MONTHS+) OF SIGNIFICANT BACK PAIN WORSENED AND SIGNIFICANTLY INCREAS... Read more
Crash
2 injured
Incident date: Jul 6, 2019
DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A RED LIGHT. THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT INJURIES. OF THE MAJOR COMPLAINTS, THE LOWER BACK INJURY HAS BEEN ONGOING (6 MONTHS+) OF SIGNIFICANT BACK PAIN WORSENED AND SIGNIFICANTLY INCREAS... Read more
Crash
2 injured
Incident date: Jul 6, 2019
DURING A REAR END COLLISION, THE VEHICLE, A 2019 AUDI Q5, WAS STOPPED, STATIONARY, ON A CITY STREET AT A RED LIGHT. THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE GOING APPROX. 30-40 MPH. BOTH REAR SEAT PASSENGERS IN THE AUDI SUSTAINED SIGNIFICANT INJURIES. OF THE MAJOR COMPLAINTS, THE LOWER BACK INJURY HAS BEEN ONGOING (6 MONTHS+) OF SIGNIFICANT BACK PAIN WORSENED AND SIGNIFICANTLY INCREAS... Read more
Crash
2 injured
Incident date: Jan 11, 2020
THE TRUNK LID HAS OPENED ON ITS OWN WHILE I WAS DRIVING ON THE HIGHWAY IN THE NIGHT TIME, SOME SMALL CARGO (MADE OF PLASTIC) FELL OUT OF THE TRUNK AND WAS DESTROYED BY THE TRAFFIC BEHIND ME AND IN ADJACENT LANE WHILE CREATING SOME MINOR ROAD HAZARD. INSTANTLY PULLED OVER ON A SOFT SHOULDER, PUT THE HAZARD LIGHTS ON AND GOT OUT TO CHECK OUT WHAT HAPPENED. THE TRUNK WAS WIDE OPEN BUT HAZARDS WERE NO... Read more
Incident date: Jan 11, 2020
THE TRUNK LID HAS OPENED ON ITS OWN WHILE I WAS DRIVING ON THE HIGHWAY IN THE NIGHT TIME, SOME SMALL CARGO (MADE OF PLASTIC) FELL OUT OF THE TRUNK AND WAS DESTROYED BY THE TRAFFIC BEHIND ME AND IN ADJACENT LANE WHILE CREATING SOME MINOR ROAD HAZARD. INSTANTLY PULLED OVER ON A SOFT SHOULDER, PUT THE HAZARD LIGHTS ON AND GOT OUT TO CHECK OUT WHAT HAPPENED. THE TRUNK WAS WIDE OPEN BUT HAZARDS WERE NO... Read more
Incident date: Jan 11, 2020
THE TRUNK LID HAS OPENED ON ITS OWN WHILE I WAS DRIVING ON THE HIGHWAY IN THE NIGHT TIME, SOME SMALL CARGO (MADE OF PLASTIC) FELL OUT OF THE TRUNK AND WAS DESTROYED BY THE TRAFFIC BEHIND ME AND IN ADJACENT LANE WHILE CREATING SOME MINOR ROAD HAZARD. INSTANTLY PULLED OVER ON A SOFT SHOULDER, PUT THE HAZARD LIGHTS ON AND GOT OUT TO CHECK OUT WHAT HAPPENED. THE TRUNK WAS WIDE OPEN BUT HAZARDS WERE NO... Read more
Incident date: Jan 18, 2020
DRIVING 30 MINUTES INTO THE HIGHWAY, THE VEHICLE DECIDED TO SHIFT INTO NEUTRAL WHILE THE VEHICLE WAS IN "D" DRIVE AND IN MOTION. THE "PRNDS" STARTED FLASHING ON MY DASH, WHILE NOT LETTING ME ACCELERATE GOING 65MPH. I HAD TO QUICKLY SLOWDOWN, AND PULL OVER TO THE EMERGENCY LANE. THE VEHICLE SEEMS TO HAVE GONE INTO "LIMP MODE". AFTER TURNING OFF THE VEHICLE AND TURNING IT BACK ON, IT DROVE JUST FINE... Read more
Incident date: Jan 16, 2020
I BOUGHT THIS 2014 AUDI A4 USED IN 1/2019. THE CAR SEEMS TO HAVE MAJOR STEERING AND SUSPENSION ISSUES. ALTHOUGH I'VE HAD IT CHECKED BY PROFESSIONALS MULTIPLE TIMES,?ALIGNED MULTIPLE TIMES, AND TIRES REBALANCED MULTIPLE, NO ONE CAN DETERMINE THE PROBLEM. IT'S HARD TO CONTROL THE CAR ON FREEWAYS. SOMETIMES IT SEEMS IMPOSSIBLE TO KEEP THE CAR IN A STRAIGHT LINE. THE CAR WANDERS ALL OVER THE FREEWAY. ... Read more
Incident date: Jan 16, 2020
I BOUGHT THIS 2014 AUDI A4 USED IN 1/2019. THE CAR SEEMS TO HAVE MAJOR STEERING AND SUSPENSION ISSUES. ALTHOUGH I'VE HAD IT CHECKED BY PROFESSIONALS MULTIPLE TIMES,?ALIGNED MULTIPLE TIMES, AND TIRES REBALANCED MULTIPLE, NO ONE CAN DETERMINE THE PROBLEM. IT'S HARD TO CONTROL THE CAR ON FREEWAYS. SOMETIMES IT SEEMS IMPOSSIBLE TO KEEP THE CAR IN A STRAIGHT LINE. THE CAR WANDERS ALL OVER THE FREEWAY. ... Read more