Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Mar 2, 2020
THROTTLE LAG FROM A NEAR (BUT NOT FULL) STOP. IF COMING TO ROLLING STOP, FROM 1-8 MPH, AND THEN HIT ACCELERATOR, THE CAR ENGINE REVS BUT NO ACCELERATION TO VEHICLE. AFTER A 2-3 SECOND DELAY, CAR WILL LUNGE AND ACCELERATE NORMALLY. SCARY WHEN NEED TO ACCELERATE FROM A NEAR ROLLING STOP. LEFT HAND TURNS ESPECIALLY DANGEROUS. EXPLAINED ISSUE TO DEALER, AND Q8 CAR FORUMS HAVE SAME ISSUE. DEALER ... Read more
Incident date: Dec 20, 2019
AUTO STOP/START SYSTEM LAGS, CAUSING STEERING WHEEL TO LOCK UP, PREVENTING A TURN THROUGH AN INTERSECTION, OR INTO A SHOPPING AREA! THIS OCCURRED AS I WAS ATTEMPTING A TURN, FROM A COMPLETE STOP, INTO A STRIP SHOPPING CENTER, IN THE BALTIMORE AREA.
Incident date: Mar 2, 2020
WHILE DRIVING, STEERING CAN BECOME NOTCHY. STEERING INPUTS ARE NOT ALWAYS 100% TRANSFERRED TO THE FRONT WHEELS. THERE CAN BE A "DEAD SPOT" IN THE STEERING. THE CAR DOES NOT ALWAYS FOLLOW THE INTENDED PATH. THE PROBLEM COMES AND GOES, AND SEEMS TO BE EXACERBATED IN COLDER WEATHER.
Incident date: Jan 27, 2020
ESPECIALLY IN COLD WEATHER, STEERING INTERMITTENTLY DEVELOPED RESISTANCE AT CENTER POINT WHILE IN MOTION - FROM 30 MPH ON UP. STEERING WOULD NOT STAY POINTED STRAIGHT AHEAD, WOULD KICK OFF TO ONE SIDE OR ANOTHER. PROBLEM WOULD GO AWAY IF CAR WAS TURNED OFF AND ON, ONLY TO REOCCUR. PROBLEM WAS DIAGNOSED AS INTERNAL STEERING RACK FAULT CAUSING STEERING SHAFT TO HEAT UP AND BIND. SOLUTION WAS TO... Read more
Incident date: Nov 30, 2019
ANY TIME MY APPLE CELL PHONE SE MODEL IS IN THE PASSENGER SEAT, THE SEAT BELT UNBUCKLED ALARM INTERMITTENTLY IS ACTIVATED ON THE DASH. I SEE THIS AS A SAFETY ISSUE PARTICULARLY IF A CHILD WAS IN THE BACK SEAT, SINCE IT COULD BE REALIZED AS A FALSE ALARM, BUT ACTUALLY BE A TRUE UNBUCKLING SOMEWHERE IN THE VEHICLE. THIS OCCURS WITH THE VEHICLE IN MOTION, BUT THE PHONE STATIONARY (IE. NOT TRAVELING ... Read more
Incident date: Feb 14, 2020
I GOT MY CAR AS USED FROM A DEALER, IT HAD 92,000 MILES ON IT. ONCE I DROVE IT FOR 2 DAYS IT SHOWED THAT I NEED TO ADD A QUART OF OIL ALTHOUGH THE DEALER SAID THEY HAD AN OIL CHANGE. THE CHANGED THE OIL AGAIN AND 200 MILES LATER AGAIN I GOT A MESSAGE TO ADD A QUART OF OIL. AND KEPT ADDING QUARTS EVERY 200 MILES. THE AUDI DEALERSHIP SAID THEY RAN THE DIAGNOSTIC FOR THE PREVIOUS OWNER AND FOUND THAT... Read more
Incident date: Feb 14, 2020
I HAVE BEEN DRIVING ON THE HIGHWAY AND CITY AND IT APPEARS THE STEERING IS SOMETIMES STIFF AND THEN SOFT , I HAVE CHECKED THE POWER STEERING FLUID LEVEL AND ITS FULL. THIS IS AN ISSUE BECAUSE ITS HARD TO MAKE TURNS AS THE STEERING WHEEL STIFFENS UP. ANOTHER ISSUE IS THE CAR CONSUMES ABOUT 1 QUART OF OIL EVERY 300 MILES, IT WAS PART OF A LAWSUIT SETTLEMENT BUT THE VEHICLE WAS NEVER REPAIRED
Incident date: Feb 14, 2020
I HAVE BEEN DRIVING ON THE HIGHWAY AND CITY AND IT APPEARS THE STEERING IS SOMETIMES STIFF AND THEN SOFT , I HAVE CHECKED THE POWER STEERING FLUID LEVEL AND ITS FULL. THIS IS AN ISSUE BECAUSE ITS HARD TO MAKE TURNS AS THE STEERING WHEEL STIFFENS UP. ANOTHER ISSUE IS THE CAR CONSUMES ABOUT 1 QUART OF OIL EVERY 300 MILES, IT WAS PART OF A LAWSUIT SETTLEMENT BUT THE VEHICLE WAS NEVER REPAIRED
Incident date: Feb 27, 2020
WATER PUMP FAILURE - LEAKING AFTER 47,000 MILES. COOLANT LEVEL DOWN TO MINIMUM LEVEL IN ENGINE
Incident date: Feb 15, 2020
TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO AUDI SOUTH BURLINGTON (1325 SHELBURNE RD, SOUTH BURLINGTON, VT 05403). THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CHECK ENGINE WARNING LIGHT WAS CLEARED BY THE DEALER. A... Read more
Incident date: Jan 1, 2020
MY VEHICLE WAS INCLUDED IN A CLASS ACTION SETTLEMENT IN VOLKSWAGEN TIMING CHAIN PRODUCT LIABILITY LITIGATION, CIVIL ACTION NO. 16-2765 (JLL)(JAD). I PURCHASED MY VEHICLE SEVERAL MONTHS AGO AND WAS UNAWARE OF THIS SETTLEMENT AT THE TIME OF PURCHASE. AT MY FIRST SERVICE APPOINTMENT, I WAS INFORMED THAT THE TIMING CHAIN AND TIMING CHAIN VALVE COVERS WERE IN CRITICAL NEED OF REPAIR, AND WAS GIVE... Read more
Incident date: Feb 9, 2020
CAR WAS PARKED OUTSIDE IN STOWE, VT WHEN TEMP DROPPED TO -13. ABLE TO BACK OUT OF HOTEL PARKING SPACE BUT NOTICED STEERING WAS STIFF. ONCE ONTO THE STREET, LOST POWER STEERING COMPLETELY! USING ALL MY STRENGTH, I COULD BARELY STEER THE CAR OVER TO THE SIDE OF THE STREET. STAYED IN THE CAR, RUNNING WITH THE HEAT ON, FOR ABOUT 15 MINUTES WHILE WE ARRANGED FOR A TOW. WHEN I TURNED THE CAR OFF AN... Read more
Incident date: Feb 26, 2020
AUTO START/STOP IS TURNING OFF THE ENGINE AND PUTTING THE CAR IN NEUTRAL BEFORE THE VEHICLE IS COMPLETELY STOPPED. IF YOU NEED TO ACCELERATE SUDDENLY TO CLEAR AN INTERSECTION, IT TAKES A FEW SECONDS FOR IT TO START BACK UP AND MOVE THE VEHICLE. LIKE MOST PEOPLE DO, THE THROTTLE GETS PRESSED HARDER IN THE HOPES OF THE VEHICLE MOVING. BY THE TIME THE VEHICLE STARTS BACK UP I'M 3/4 TO THE FLOOR WIT... Read more
Incident date: Feb 24, 2020
THE CAR HAD AUTOMATICALLY SHUT OFF SEVERAL TIMES. THIS PAST TIME (WHICH IS WHY I'M REPORTING IT) I WAS DRIVING TO MY OFFICE THAT IS LESS THAN 1.5 MILES FROM HOUSE AND I WAS GOING THROUGH A 4 WAY INTERSECTION AND THE CAR COMPLETED SHUT OFF, STEERING WHEEL LOCKED , BRAKE AND ACCELERATOR PEDALS LOCKED. IT TOOK SEVERAL MINUTES FOR ME TO GET THE CAR STARTED AGAIN.AND I ALMOST GOT HIT FROM ONCOMING VEHI... Read more
Incident date: Feb 25, 2020
THERE IS A SIGNIFICANT LAG IN THE POWER TRAIN OF THE AUDI Q8 AFTER BREAKING TO A COASTING SPEED AND THEN ATTEMPTING TO ACCELERATE AGAIN. THE GAS PEDAL IS COMPLETELY UNRESPONSIVE FOR 2-3 SECONDS DURING THIS TIME. DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP OR MILD-HYBRYD SYSTEMS AND CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE... Read more
Incident date: Feb 24, 2020
THE VEHICLE STALLS FOR NO REASON WHILE BEING DRIVEN. AUDI HAS ADVISED US THAT THEY DO NOT HAVE A FIX FOR THE PROBLEM. APPARENTLY IT IS A SOFTWARE ISSUE BUT THE SOFTWARE IS NOT AVAILABLE YET. MY WIFE WAS DRIVING DOWN THE ROAD YESTERDAY AND THE CAR SUDDENLY STALLED. THE VEHICLE WAS IN THE SHOP FOR 5 WEEKS WHEN IT WAS FIRST PURCHASED DUE TO MULTIPLE ELECTRIC MALFUNCTIONS.
Incident date: Feb 24, 2020
THE VEHICLE STALLS FOR NO REASON WHILE BEING DRIVEN. AUDI HAS ADVISED US THAT THEY DO NOT HAVE A FIX FOR THE PROBLEM. APPARENTLY IT IS A SOFTWARE ISSUE BUT THE SOFTWARE IS NOT AVAILABLE YET. MY WIFE WAS DRIVING DOWN THE ROAD YESTERDAY AND THE CAR SUDDENLY STALLED. THE VEHICLE WAS IN THE SHOP FOR 5 WEEKS WHEN IT WAS FIRST PURCHASED DUE TO MULTIPLE ELECTRIC MALFUNCTIONS.
Incident date: Feb 13, 2020
DRIVING INTO WORK ON 02/13/20 MY LOW TIRE PRESSURE LIGHT CAME ON. I PULLED OFF THE HIGHWAY ONLY TO SEE I HAD A ALMOST FLAT TIRE. I HAD IT TOWED TO THE DEALERSHIP AND THEY REPLACED THE TIRE AS THEY SAID IT WAS BLOWN AND THAT I MUST OF HIT A POT HOLE. ONE WOULD THINK I WOULD REMEMBER THAT.I RECEIVED MY CAR BACK 02-19 SINCE THIS IS A 2020 APPARENTLY THERE ARE NO TIRES FOR THIS VEHICLE. ON 02-23 I HAV... Read more
Incident date: Feb 15, 2020
WHILE IN MOTION ON A DARK COUNTRY ROAD IN VT, MY 2015 AUDI Q5 CAR WITH JUST 61,000 MILES ON IT STARTED TO MAKE A LOUD NOISE AND BECAME UNDRIVABLE. THE DRIVER SAT ON THE ROAD AND WAITED FOR ROADSIDE ASSISTANCE AND A TOW TRUCK TO TAKE THE CAR TO THE NEAREST AUDI DEALER, WHICH WAS 40 MILES AWAY. SEVERAL DAYS LATER, AUDI DRAINED THE OIL IN THE ENGINE AND FOUND METAL SHAVINGS. NO ENGINE LIGHT WENT ON A... Read more
Incident date: Jan 30, 2018
MY WIFE RECEIVED AN "URGENT" RECALL FOR AIRBAGS ON HER 2007 AUDI IN JANUARY 2018. TO DATE, THIS RECALL HAS NOT BEEN COMPLETED. A SECOND RECALL WAS ISSUED IN JUNE 2018 ON ANOTHER PART OF PART OF THE AIRBAG WHICH HAS NOT BEEN COMPLETED. THIS IS REDICULOUS ON A RECALL THAT COULD PROVE FATAL SHOULD MY WIFE BE IN AN ACCIDENT. THE CLOSEST DEALERSHIPS EXCUSE IS THAT PARTS ARE NOT AVAILABLE ?? AFTER ... Read more
Incident date: Feb 4, 2020
I HAD THE SEAT POD RECALL REPAIR MADE ON MY CAR AND THIS DID NOT FIX THE PROBLEM OF THE INDICATOR GOING OFF AND A NOTICE ON THE DASH OF "AUDI PRE-SENSE: SYSTEM FAULT!" NOTICE. IN OTHER WORDS, THE PROBLEM OF A FAULTY AIRBAG CONNECTOR WIRE WAS NOT SOLVED BY A WIRE REPLACEMENT. I WAS TOLD THAT THE SEAT-OCCUPIED WEIGHT SENSOR WAS PROBABLY BAD - FROM DEALER BUT NOT COVERED UNDER THE WARRANTY.
Incident date: Feb 4, 2020
MY VEHICLE WAS IN MOTION AFTER STARTING FROM A COMPLETE STOP. I TOOK MY FOOT OFF THE ACCELERATOR AND THE VEHICLE CONTINUED TO ACCELERATE WITHOUT MY FOOT ON THE GAS PEDAL. IT SEEMED LIKED THE GAS PEDAL WAS STUCK. I THEN PUT MY FOOT ON THE BRAKE AND SLAMMED ON THE BREAK TO GET THE VEHICLE TO STOP.
Incident date: Feb 15, 2020
AFTER RECENT CAR INSPECTION DUE TO RECALL FOR PASSENGER OCCUPANT DETECTION I WAS INFORMED THAT WATER PUMP WAS LEAKING AND IT NEEDS TO BE REPLACED. VEHICLE HAS ONLY 55 000 MILES ON IT. OTHER AUDI MODELS APPEAR TO HAVE THE SAME ISSUE AND THEY HAVE BEEN RECALLED, HOWEVER NO RECALLS HAVE BEEN ISSUED FOR AUDI A3 2015. AS A MANUFACTURER AUDI MUST TAKE THE RESPONSIBILITY FOR FAULTY PARTS AND IT SHOULD RE... Read more
Incident date: Feb 3, 2020
I WAS INVOLVED IN A REAR END COLLISION AND MY AIR BAG DIDN'T DEPLOY CAUSING ME A HEAD INJURY. MY VEHICLE WAS STATIONARY SITING IN HIGHWAY TRAFFIC. MY VEHICLE SUSTAINED $16,000.00 IN REPAIR COST.
Crash
1 injured
Incident date: Jan 7, 2020
I PURCHASED A CAR DECEMBER 27, 2019 FOR MY DAUGHTER. SHE DROVE IT FOR MAYBE 4 DAYS (JAN 2-5, 2020)AND STARTED FEELING SICK. AFTER RESEARCH IT IS WAS PROVEN TO BE CARBON MONOXIDE (I HAVE VIDEO). SHE WENT TO URGENT CARE WHERE SHE RECEIVED OVER AN HOUR OF OXYGEN AND BLOOD WORK. I CALLED THE DEALER AND WAS TOLD TO TAKE THE CAR TO GET IT CHECKED OUT BUT WASN'T OFFERED ANY COMPENSATION FOR THE WORK NE... Read more
1 injured
Incident date: Feb 18, 2020
WHILE DRIVING MY 2 MONTH OLD AUDI Q3 THIS MORNING THE CAR COMPLETELY STALLED WHILE GOING APPROXIMATELY 40 MPH. I RECEIVED AN ERROR MESSAGE, DRIVE LINE MALFUNCTION. THE CAR WOULD NOT RESPOND AT ALL AFTER APPLYING THE ACCELERATOR. I WAS ALMOST HIT BY 2 TRUCKS!!! I THEN PUT THE CAR IN PARK AND IT WAS ABLE TO START IT UP. I BROUGHT IT TO THE DEALER, THEY JUST CALLED ME AND TOLD ME THEY FOUND AN ... Read more
Incident date: Jan 15, 2020
TL* THE CONTACT OWNS A 2019 AUDI SQ5. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 20 MPH, THE VEHICLE STALLED WITH THE SOS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED BY AUDI ROCKLIN LOCATED AT 4448 GRANITE DRIVE, ROCKLIN, CA 95677, TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT T... Read more
Incident date: May 28, 2019
I WAS DRIVING MY CAR FROM WORK ON A CITY STREET I HEARD THAT IT WAS KNOCKING AND HAD STOPPED THE CAR TO CHECK ON IT BUT WAS NOT SURE SINCE I AM FIGURING THIS CAR OUT. AFTER THAT DAY IT HAD BEEN KNOCKING. A FEW DAYS LATER IT HAD STARTING TO SHAKE WHILE I WAS DRIVING AND ALL THIS HAPPENED ON A CITY STREET. BUT ANYWAYS WHEN I ACCELERATED TO A CERTAIN NUMBER, THE SHAKING STOPPED BUT WAS STILL KNOCKING... Read more
Incident date: Feb 3, 2020
FAILED FUEL INJECTOR SEAL CAUSING FUEL LEAK
Incident date: Feb 3, 2020
FAILED FUEL INJECTOR SEAL CAUSING FUEL LEAK
Incident date: Nov 21, 2018
THE PASSENGER OCCUPANCY DETECTION SENSOR IN THE FRONT PASSENGER SEAT IS MALFUNCTIONING. THIS IS EVEN AFTER THE RECENT RECALL FOR THE VEHICLE. AUDI STATES THAT THIS IS JUST WEAR AND TEAR ON THE CAR AND SAY IT WILL COST $1300 TO FIX. IN THE MEANTIME, THE AIRBAG LIGHT IS ON AND AIRBAGS ARE NOT FUNCTIONING.
Incident date: Feb 4, 2020
AUDI WINDSHIELD WIPERS ARE DESIGNED TO STOP CLEARING RAIN WHEN THE CAR IS AT A STOPPED POSITION SUCH AS STOP LIGHT OR STOP SIGN. THE WIPERS WILL TURN BACK ON WHEN VEHICLE IS MOVING. THERE IS A 2 3 SECOND DELAY BEFORE THE WIPERS TURN BACK ON. THIS CHARACTERISTIC APPEARS ON OTHER AUDI VEHICLES (TESTED THIS WITH AUDI DEALER ON OTHER AUDI MODELS). THIS ISSUE CREATES AN ENVIRONMENT WHERE A VEHICLE STAR... Read more
Incident date: Feb 12, 2020
FRONT BRAKES APPEAR TO SQUEAK LOUDLY AFTER INITIATION WITH MOISTURE; MORE SERIOUSLY THERE IS CONSIDERABLE LOCKING/SLIDING OF THE BRAKES WHEN ATTEMPTING TO STOP ON SNOW AND ICE -- AT A MORE DANGEROUS DISTANCE THAN OUR OTHER 2 VEHICLES IN SIMILAR SITUATIONS. VEHICLE (2017 Q5) HAS 22K MILES WITH THE ABS SYSTEM/TIRES APPEARING TO BE IN GOOD WORKING ORDER. MY WIFE AND I HAVE USED MULTIPLE STOPPING TE... Read more
Incident date: Feb 11, 2020
2019 AUDI QUATTRO SQ 5. CONSUMER WRITES IN REGARDS TO OBSTRUCTION SENSORS ON VEHICLE. *LD THE CONSUMER STATED THE SENSORS WERE OVERLY SENSITIVE AND ACTIVATE UNNECESSARILY. THE SENSOR COULD DEACTIVATED, BUT THAT WOULD DEACTIVATE THE BACK UP CAMERA. THE DEALER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS
Incident date: Jan 17, 2020
THE VEHICLE WAS BEING DRIVEN ON A STATE HIGHWAY WHEN IT SUDDENLY LOST ALL POWER, JERKED FORWARD, AND THEN THE ENGINE COMPLETELY SHUT DOWN. THIS WAS A VERY BUSY HIGHWAY AND I WAS STALLED IN THE CENTER LANE ALMOST BEING STRUCK ON MULTIPLE TIMES BY SEVERAL VEHICLES. IT WAS ABLE TO START AND WAS FORCED TO RUN IN THE HIGHEST POWER DURING THE IDLING TO KEEP FROM STALLING. HOBBLED TO SHEEHAN'S AUTOMOTIV... Read more
Incident date: Feb 11, 2019
MY CAR AFTER STARTING (WITH ENGINE EITHER COOL OR WARM) WILL STALL AT TIMES WHEN I'M GOING2-3 MPH. I HAVE STALLED AT INTERSECTIONS. I GO TO PUT MY FOOT ON THE GAS AND THE CAR WILL SPUTTER AND STALL. IT WILL THEN RESTART WITH A LITTLE DIFFICULTY THOUGH STARTS BACK UP. THERE ARE NO ICONS THAT ILLUMINATE ON THE DASHBOARD WITH ANY PROBLEM. THERE ARE NO CHECK ENGINE LIGHTS OR BATTERY LIGHTS THAT ARE GO... Read more
Incident date: Feb 11, 2019
MY CAR AFTER STARTING (WITH ENGINE EITHER COOL OR WARM) WILL STALL AT TIMES WHEN I'M GOING2-3 MPH. I HAVE STALLED AT INTERSECTIONS. I GO TO PUT MY FOOT ON THE GAS AND THE CAR WILL SPUTTER AND STALL. IT WILL THEN RESTART WITH A LITTLE DIFFICULTY THOUGH STARTS BACK UP. THERE ARE NO ICONS THAT ILLUMINATE ON THE DASHBOARD WITH ANY PROBLEM. THERE ARE NO CHECK ENGINE LIGHTS OR BATTERY LIGHTS THAT ARE GO... Read more
Incident date: Jan 1, 2020
LEAKING OIL 4 CYLINDERS HAD OIL SITTING ON TOP OF PISTONS AND OIL WAS LEAKING DOWN CYLINDERS WALLS PASSES PISTONS RINGS NO GOOD AND DAMAGE ON CYLINDER WALLS
Incident date: Jan 1, 2020
LEAKING OIL 4 CYLINDERS HAD OIL SITTING ON TOP OF PISTONS AND OIL WAS LEAKING DOWN CYLINDERS WALLS PASSES PISTONS RINGS NO GOOD AND DAMAGE ON CYLINDER WALLS
Incident date: Jan 1, 2016
EVERY 2 MIN. HEADLIGHTS TURN OFF BY IT SELF FOR 2-3 SECONDS.. THEN TURN BACK ON.. PEOPLE ON FRONT OF YOU THINK THAT YOU HIGH BEAM THEM... BUT THE DANGER IS WHEN YOU DRIVE LIKE ON BRIDGE OR HIGHWAY WHERE NO STREET LIGHTS.. ROAD MAKING TURN.. AND YOUR HEADLIGHTS TURN OFF FOR COUPLE OF SECONDS.. AND THIS ON/OFF HEADLIGHTS THING GOING ON STOP.. DOESN'T MATTER IF VEHICLE IN MOTION.. PARKED OR EVEN ... Read more
Incident date: Jan 22, 2020
MY 2020 Q3 PURCHASED DECEMBER 21, 2019 MALFUNCTIONED IN THE MIDDLE OF AN INTERSECTION JANUARY 22, 2020. IT HAD 1400 MILES ON IT. THE STEERING WHEEL LOCKED AND I HAD NO ENGINE. I COULD NOT TURN THE STEERING WHEEL AND IT SHUT OFF THE BRAKE LIGHTS, WHICH LEFT ME IN A SERIOUSLY UNSAFE SITUATION. THIS WAS THE THIRD TIME IT HAPPENED. THE OTHER TWO INSTANCES HAPPENED IN A PARKING LOT. I THOUGHT I HAD DON... Read more
Incident date: Jan 22, 2020
MY 2020 Q3 PURCHASED DECEMBER 21, 2019 MALFUNCTIONED IN THE MIDDLE OF AN INTERSECTION JANUARY 22, 2020. IT HAD 1400 MILES ON IT. THE STEERING WHEEL LOCKED AND I HAD NO ENGINE. I COULD NOT TURN THE STEERING WHEEL AND IT SHUT OFF THE BRAKE LIGHTS, WHICH LEFT ME IN A SERIOUSLY UNSAFE SITUATION. THIS WAS THE THIRD TIME IT HAPPENED. THE OTHER TWO INSTANCES HAPPENED IN A PARKING LOT. I THOUGHT I HAD DON... Read more
Incident date: Jan 22, 2020
MY 2020 Q3 PURCHASED DECEMBER 21, 2019 MALFUNCTIONED IN THE MIDDLE OF AN INTERSECTION JANUARY 22, 2020. IT HAD 1400 MILES ON IT. THE STEERING WHEEL LOCKED AND I HAD NO ENGINE. I COULD NOT TURN THE STEERING WHEEL AND IT SHUT OFF THE BRAKE LIGHTS, WHICH LEFT ME IN A SERIOUSLY UNSAFE SITUATION. THIS WAS THE THIRD TIME IT HAPPENED. THE OTHER TWO INSTANCES HAPPENED IN A PARKING LOT. I THOUGHT I HAD DON... Read more
Incident date: Feb 6, 2020
THIS 2010 AUDI A3 TDI EQUIPPED WITH AN S TRONIC DIRECT-SHIFT GEARBOX WILL RANDOMLY SHIFT INTO NEUTRAL OR LIMP MODE AND IT IS NOT POSSIBLE TO PROCEED WITH NORMAL VEHICLE OPERATION AFTER THIS OCCURS WITHOUT FIRST PLACING THE VEHICLE IN PARK, TURNING OFF THE IGNITION AND THEN RESTARTING THE VEHICLE. THESE SYMPTOMS ARE INDICATIVE OF A KNOWN DEFECT FOR THIS MODELS POWER TRAIN AND THERE ARE NUMEROUS T... Read more
Incident date: Dec 10, 2019
MY 2019 AUDI Q7 HAS THROTTLE DELAY PROBLEMS THAT HAVE RESULTED IN NEAR ACCIDENTS MORE THAN ONCE DUE TO NO RESPONSE OF ACCELERATOR UNTIL 3 OR 4 SECONDS AFTER DEPRESSING GAS PEDDLE WHEN ATTEMPTING TO MERGE INTO TRAFFIC. THE DEALER COULD NOT DUPLICATE THIS PROBLEM WHICH HAS OCCURRED RANDOMLY OVER THE PAST YEAR OF OWNERSHIP.
Incident date: Feb 4, 2020
THE 4.0T ENGINE STARTS TO HAVE TURBO COOLANT LEAK AND PCV VALVE LEAK AT AROUND 48000 MILES. THE COOLANT LEAK COULD CAUSE TURBO FAILURE AND THE CHECK ENGINE LIGHT IS ON. CANNOT HAVE FULL POWER.
Incident date: Feb 2, 2020
TL* THE CONTACT OWNS A 2019 AUDI SQ5. THE CONTACT WAS DRIVING ABOUT 45 MPH AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI STEVENS CREEK 3350 STEVENS CREEK BLVD, SAN JOSE, CA 95117 AND THE DEALER STATED THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Incident date: Jul 1, 2019
DRIVER SEAT: THE PLASTIC HOUSING ON BOTH SIDES OF THE DRIVER'S SEAT, NEAR THE HEADREST, HAVE POPPED OPEN AND PULLED AWAY FROM THE SEAT. THE IS THE AREA WHERE THE SIDE AIRBAGS ARE STORED AND DEPLOY FROM DURING A COLLISION. PASSENGER SEAT: THE PLASTIC HOUSING HAS POPPED/PULLED AWAY ON THE PASSENGER SEAT, NEAR THE HEADREST. THIS IS WHERE THE SIDE AIRBAGS ARE STORED. VEHICLE HAS BEEN STATIONARY... Read more
Incident date: Jul 1, 2019
DRIVER SEAT: THE PLASTIC HOUSING ON BOTH SIDES OF THE DRIVER'S SEAT, NEAR THE HEADREST, HAVE POPPED OPEN AND PULLED AWAY FROM THE SEAT. THE IS THE AREA WHERE THE SIDE AIRBAGS ARE STORED AND DEPLOY FROM DURING A COLLISION. PASSENGER SEAT: THE PLASTIC HOUSING HAS POPPED/PULLED AWAY ON THE PASSENGER SEAT, NEAR THE HEADREST. THIS IS WHERE THE SIDE AIRBAGS ARE STORED. VEHICLE HAS BEEN STATIONARY... Read more
Incident date: Jan 15, 2020
A FEATURE CALLED REAR CROSS-TRAFFIC ASSIST TRIGGERS ERRONEOUSLY SOMETIMES. THE FEATURE IS DESIGNED TO DETECT OBJECTS SUCH AS CARS OR PEDESTRIANS THAT MAY BE MOVING BEHIND THE VEHICLE WHILE IT IS REVERSING. THE DEFAULT ACTION IS TO ENGAGE THE PARKING BRAKE, WHICH IS A VERY JARRING EXPERIENCE AND LEADS THE DRIVER TO BELIEVE A SERIOUS PROBLEM HAS OCCURRED. OF THE TIMES THIS SYSTEM HAS TRIGGERED, O... Read more