Showing 16,369 complaints for AUDI
Incident date: Feb 25, 2020
WHILE DRIVING ON A STRAIGHT, FLAT SECTION OF I-95 IN FLORIDA AT 70MPH, MY 2 YEAR OLD 2018 AUDI A5 CABRIO'S DRIVER'S SIDE SUN VISOR SUDDENLY BROKE OFF AT ITS BASE AND LANDED WITH FORCE ON MY STEERING WHEEL. I'D MOVED THE VISOR INTO THE UP POSITION, FLUSH WITH THE FRAME, AND IN DOING SO, THE VISOR BROKE OFF AT THE BASE. I HAD NOT, NOR HAD I EVER, MOVED THE VISOR WITH A LOT OF FORCE. EVEN WHEN THE CA
... R WAS NEW, THE VISOR HAD ALWAYS BEEN TOO TIGHT, TOO SHORT, AND DIFFICULT TO MOVE. THE RESULTANT DISTRACTION OF A HEAVY VISOR DROPPING ONTO MY STEERING WHEEL CAUSED ME TO SWERVE AT 70MPH. FORTUNATELY TRAFFIC WAS LIGHT THAT DAY AND NO ACCIDENT OCCURRED. DUE TO A DESIGN FLAW, THE VISOR CAN'T SWING ON ITS SUPPORT BAR AS IT SHOULD. AFTER IT BROKE OFF, I HAD TO USE VISE GRIPS TO MAKE IT SWING AT ALL. I THEN TRIED LUBRICATING THE SUPPORT BAR INSIDE THE VISOR WITH WD-40, WHICH DID NOT HELP. HAD I TRIED TO REATTACH THE VISOR WITH GLUE, THE TORQUE ON THE SUPPORT BAR CAUSED BY THE VISOR'S INABILITY TO SWING FREELY ON ITS AXIS SUGGESTS THAT IT WOULD INSTANTLY BREAK OFF AT THE BASE AGAIN. THE PASSENGER SIDE VISOR HAS NOT FALLEN OFF YET, BUT THE SAME DESIGN WILL CAUSE THAT TO HAPPEN EVENTUALLY. THIS VEHICLE HAD A 4 YEAR/50K MILE WARRANTY, BUT I HAD JUST EXCEEDED THE MILEAGE LIMIT SO IT WAS NO LONGER WARRANTED. I NOTIFIED BOTH MY AUDI DEALER AND AUDI USA ABOUT THIS SAFETY ISSUE. AUDI USA SAYS THAT THEY WILL NOT ISSUE A SERVICE ADVISORY OR RECALL, AND WILL NOT COVER THE PRESENT AND FUTURE DAMAGE TO BOTH VISORS. DESPITE THE SUN VISORS BEING NECESSARY SAFETY EQUIPMENT - ESPECIALLY IN FLORIDA - AUDI DENIES ANY CULPABILITY FOR THIS PROBLEM. THERE ARE MANY ANECDOTES ONLINE OF THIS SAME PROBLEM FROM OTHER DRIVERS OF THIS SAME YEAR/MAKE/MODEL/INTERIOR COLOR, AND IT IS NOT UNIQUE TO MY VEHICLE. MORE SPECIFICALLY ALL THE OTHER INCIDENTS ARE HAPPENING TO AUDIS WITH DARK GRAY VISORS LIKE MINE.Read more
Incident date: Mar 31, 2020
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 AUDI TT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V056000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURE
... R WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Mar 24, 2020
THIS 2017 VEHICLE HAS 17,400 MILES. OEM TIRES HAVE BEEN ROTATED AT 5037, 12,306 AND 14,218. VEHICLE DELIVERED TO ME ON 6/22/17 AS BRAND NEW. ALIGNMENT ON 3/24/20 BY AUDI. TOTAL TOE-IN FOR FRONT AND REAR IN SPECIFICATION ALONG WITH OTHER PARAMETERS. OUTER EDGES OF TIRES ARE FAILING. CHUNKS OF RUBBER ARE EITHER FLAKING OFF OR VERY ROUGH. GOODYEAR TIRE - 285/45R20 112H XL EAGLE SPORT A/S ROF AOE. R
... UN FLATS. BASED ON INTERNET SEARCHES OF GOODYEAR TIRE AND AUDI OWNER WEBSITES MANY (10+) INDIVIDUALS HAVE NOTED THIS EXACT FAILURE MODE ON THIS PARTICULAR VEHICLE/TIRE COMBINATION. MOST HAVE HAD TO REPLACE THE TIRES. I WILL REPLACE THE TIRES AS WELL DO TO SAFETY CONCERN AND ROAD NOISE.Read more
Incident date: Mar 1, 2020
CAR COMES EQUIPPED WITH AUTOMATIC CRUISE CONTROL AND AUTO-BRAKING. SYSTEMS RECENTLY WERE DISABLED, AND ARE THROWING ERROR. "0161 - VIDEO CABLE FOR IMAGE PROCESSING " UNABLE TO USE CRUISE CONTROL, AND ASSUME THAT AUTO-BRAKING IS DISABLED UNTIL THIS IS RECTIFIED.
Incident date: Mar 1, 2020
CAR COMES EQUIPPED WITH AUTOMATIC CRUISE CONTROL AND AUTO-BRAKING. SYSTEMS RECENTLY WERE DISABLED, AND ARE THROWING ERROR. "0161 - VIDEO CABLE FOR IMAGE PROCESSING " UNABLE TO USE CRUISE CONTROL, AND ASSUME THAT AUTO-BRAKING IS DISABLED UNTIL THIS IS RECTIFIED.
Incident date: Mar 1, 2020
CAR COMES EQUIPPED WITH AUTOMATIC CRUISE CONTROL AND AUTO-BRAKING. SYSTEMS RECENTLY WERE DISABLED, AND ARE THROWING ERROR. "0161 - VIDEO CABLE FOR IMAGE PROCESSING " UNABLE TO USE CRUISE CONTROL, AND ASSUME THAT AUTO-BRAKING IS DISABLED UNTIL THIS IS RECTIFIED.
Incident date: Aug 1, 2019
WHILE DRIVING MY 2012 AUDI A7 ON THE HIGHWAY, RECEIVED NUMEROUS ERROR MESSAGES WITHOUT WARNING ON THE DASHBOARD. THE CAR BEGAN TO LURCH, STALL, AND DRIVE ERRATICALLY WITH LIMITED DRIVING AND BRAKING CONTROL. SITUATION WAS VERY UNSAFE AND POTENTIALLY LIFE THREATENING. AUDI DEALERSHIP STATED THAT A COOLANT MIGRATION DEFECT OCCURRED. THE COOLANT PUMP VALVE FAILED INTERNALLY AND LEAKED COOLANT ONTO TH
... E WIRING HARNESS. THE COOLANT TRAVELED ALONG THE HARNESS AND DAMAGED OR DESTROYED MULTIPLE ELECTRICAL COMPONENTS INCLUDING THE ECM, TRANSMISSION CONTROL UNIT, AND THE HARNESS / ELECTRICAL CONNECTIONS. AUDI HAS A HISTORY OF COOLANT PUMP DEFECTS AND HAS ACTIVE RECALLS FOR THIS EXACT ISSUE FOR OTHER MODELS. THIS MODEL, THE 2012 A7 SHOULD BE ADDED TO THAT LIST AS IT IS A KNOWN ISSUE AND TECHNICAL SERVICE BULLETINS WERE SENT TO THE DEALERS.Read more
Incident date: Aug 1, 2019
WHILE DRIVING MY 2012 AUDI A7 ON THE HIGHWAY, RECEIVED NUMEROUS ERROR MESSAGES WITHOUT WARNING ON THE DASHBOARD. THE CAR BEGAN TO LURCH, STALL, AND DRIVE ERRATICALLY WITH LIMITED DRIVING AND BRAKING CONTROL. SITUATION WAS VERY UNSAFE AND POTENTIALLY LIFE THREATENING. AUDI DEALERSHIP STATED THAT A COOLANT MIGRATION DEFECT OCCURRED. THE COOLANT PUMP VALVE FAILED INTERNALLY AND LEAKED COOLANT ONTO TH
... E WIRING HARNESS. THE COOLANT TRAVELED ALONG THE HARNESS AND DAMAGED OR DESTROYED MULTIPLE ELECTRICAL COMPONENTS INCLUDING THE ECM, TRANSMISSION CONTROL UNIT, AND THE HARNESS / ELECTRICAL CONNECTIONS. AUDI HAS A HISTORY OF COOLANT PUMP DEFECTS AND HAS ACTIVE RECALLS FOR THIS EXACT ISSUE FOR OTHER MODELS. THIS MODEL, THE 2012 A7 SHOULD BE ADDED TO THAT LIST AS IT IS A KNOWN ISSUE AND TECHNICAL SERVICE BULLETINS WERE SENT TO THE DEALERS.Read more
Incident date: Feb 6, 2019
THE CAR HAS BEEN BURNING THROUGH OIL. IT HAS BEEN REQUESTING A QUART OF OIL BE ADDED JUST ABOUT EVERY 500-700 MILES. ABOUT A YEAR AGO THE PROBLEM STARTED IN EARLY 2019 AND AT FIRST IT WAS JUST EVERY 1200-900 MILES THAT THE CAR WOULD ASK FOR AN EXTRA QUART OF OIL. THEN IN THE PAST 6 MONTHS IT HAS GOTTEN WORSE ASKING FOR A QUART OF OIL EVERY 500-700 MILES; THIS IS ALL IN ADDITION TO THE REGULARLY SC
... HEDULE OIL CHANGES.Read more
Incident date: Feb 6, 2019
THE CAR HAS BEEN BURNING THROUGH OIL. IT HAS BEEN REQUESTING A QUART OF OIL BE ADDED JUST ABOUT EVERY 500-700 MILES. ABOUT A YEAR AGO THE PROBLEM STARTED IN EARLY 2019 AND AT FIRST IT WAS JUST EVERY 1200-900 MILES THAT THE CAR WOULD ASK FOR AN EXTRA QUART OF OIL. THEN IN THE PAST 6 MONTHS IT HAS GOTTEN WORSE ASKING FOR A QUART OF OIL EVERY 500-700 MILES; THIS IS ALL IN ADDITION TO THE REGULARLY SC
... HEDULE OIL CHANGES.Read more
Incident date: Dec 11, 2019
WHEN MAKING A U-TURN AFTER COMPLETING THE TURN PORTION THE CAR FAILS TO ACCELERATE. IT IS AS IF THE VEHICLE CAN'T FIGURE OUT WHAT IT IS SUPPOSED TO DO. THE FAILURE IS FOR A SHORT TIME BUT ABSOLUTELY NOTHING HAPPENS WHEN THE ACCELERATOR IS PUSHED THEN SUDDENLY THE VEHICLE AGAIN ACCELERATES. THIS HAS HAPPENED TO ME 4 TIMES IN THE PAST YEAR. DISCUSSED WITH DEALER AND WAS TOLD THAT IS "THE NATURE OF
... THE CAR" AND THE SERVICE TECH SAID IT USUALLY HAPPENED TO HIM WHEN TURNING IN AN INTERSECTION AND HE WOULD "FLOOR IT" AND THE CAR WOULD JUMP.Read more
Incident date: Dec 11, 2019
WHEN MAKING A U-TURN AFTER COMPLETING THE TURN PORTION THE CAR FAILS TO ACCELERATE. IT IS AS IF THE VEHICLE CAN'T FIGURE OUT WHAT IT IS SUPPOSED TO DO. THE FAILURE IS FOR A SHORT TIME BUT ABSOLUTELY NOTHING HAPPENS WHEN THE ACCELERATOR IS PUSHED THEN SUDDENLY THE VEHICLE AGAIN ACCELERATES. THIS HAS HAPPENED TO ME 4 TIMES IN THE PAST YEAR. DISCUSSED WITH DEALER AND WAS TOLD THAT IS "THE NATURE OF
... THE CAR" AND THE SERVICE TECH SAID IT USUALLY HAPPENED TO HIM WHEN TURNING IN AN INTERSECTION AND HE WOULD "FLOOR IT" AND THE CAR WOULD JUMP.Read more
Incident date: Dec 11, 2019
WHEN MAKING A U-TURN AFTER COMPLETING THE TURN PORTION THE CAR FAILS TO ACCELERATE. IT IS AS IF THE VEHICLE CAN'T FIGURE OUT WHAT IT IS SUPPOSED TO DO. THE FAILURE IS FOR A SHORT TIME BUT ABSOLUTELY NOTHING HAPPENS WHEN THE ACCELERATOR IS PUSHED THEN SUDDENLY THE VEHICLE AGAIN ACCELERATES. THIS HAS HAPPENED TO ME 4 TIMES IN THE PAST YEAR. DISCUSSED WITH DEALER AND WAS TOLD THAT IS "THE NATURE OF
... THE CAR" AND THE SERVICE TECH SAID IT USUALLY HAPPENED TO HIM WHEN TURNING IN AN INTERSECTION AND HE WOULD "FLOOR IT" AND THE CAR WOULD JUMP.Read more
Incident date: Feb 5, 2020
THE PRESENSE FRONT IS DOES NOT WORK AS DESIGNED. I HAVE PROVIDED AUDI WITH VIDEOS SHOWING THE PRESENSE NOT WORKING AT ALL UNDER CONDITIONS THEY STATE IT SHOULD AND ALSO DID A TEST DRIVE WITH THE DEALER WHO STATED IT WAS NOT WORKING AS DESIGNED BUT COULD NOT DO ANYTHING SINCE THERE ARE NO CODES. THE VIDEOS SHOW THAT I CAN RAPIDLY APPROACH A VEHICLE AND THE SYSTEM DOES NOT ENGAGE. NO WARNING OR AC
... TION, WHEN I AM WITH IN A 1/2 CAR LENGTH OF THE VEHICLE IN FRONT OF ME AND THE PRESENSE SYSTEM SET TO EARLY. I DID TEST DRIVE OTHER 2020 Q3S AND THEY ALL BEHAVED THE SAME. MY CAR HAD ITS RADAR SYSTEM REPLACE AND STILL BEHAVES THE SAME WAY. A CASE WAS FILLED WITH AUDI USA AND THEY STATED UNLESS THERE IS A CODE THERE IS NOTHING THEY CAN DO EVEN THOUGH THE DEALER THEMSELVES BELIEVE THERE IS SOMETHING WRONG. THE DISTANCE WARNING SYSTEM ALSO SHOWS SIGNS OF NOT ALWAYS WORKING AS DESIGNED. FOR INSTANCE I HAVE IT SET TO 2 SECONDS. AT TIMES IT DOES NOT WARN ME I AM WITHIN THE 2 SECONDS. AT OTHER TIMES I CAN BE MORE THAN 2 SECONDS AND IT STILL STAYS ON. ACCORDING TO AUDI THE PRESENSE AND DISTANCE WARNING SYSTEM DO NOT WORK TOGETHER, THEREFORE ISSUE WITH ONE DOES NOT MEAN THE OTHER IS HAVING ISSUES, BUT GIVEN THEY ARE BOTH USING THE SAME HARDWARE, THERE ARE USING THE SAME FIRMWARE. ALL THIS OCCURS EITHER EITHER ON THE HIGHWAY OR SIDE ROADS. I HAVE PROVIDED PICTURES FROM THE VIDEOS FOR YOUR REVIEW.Read more
Incident date: May 6, 2014
SHIFTS ROUGH FROM START THROUGH FIRST SET OF GEARS. FROM A STANDSTILL, UNDER NORMAL TRAFFIC CONDITIONS, NO MATTER WHAT SETTING THE CAR IS IN, THE TRANSMISSION HUNTS FOR THE CORRECT GEAR AND ROUGHLY SHIFTS FROM 1-2 OR 2-3. THIS ISSUE WAS SUPPOSED TO BE SETTLED BY THE CVT CLASS ACTION BUT AUDI IS REFUSING TO REPAIR/REPLACE. I HAVE COMPLAINED ABOUT THIS ISSUE SINCE 05-06/2014 AND FOR 9 TIMES SINCE UN
... TIL CPO WARRANTY AND EXTENDED WARRANTY LAPSED, NOW THEY FEEL THE PROBLEM WHEN BEFORE THEY COULD NOT AND DETERMINE THE TRANSMISSION NEEDS REPLACEMENT FOR $12,000.Read more
Incident date: Sep 25, 2019
MY CAR KEEPS HAVING A SAFETY SYSTEM FAULT. THERE ARE TWO ERRORS: 1. THE "PAASENGER AIRBAG OFF" INDICATOR STAYS ON EVEN WHEN A PASSENGER IS IN THE FRONT PASSENGER SEAT 2. BUCKLE SEATBELT SIGN IS ON WHEN THERE IS NO PASSENGER I TOOK MY CAR FOR A RECALL BUT IT DID NOT FIX THE ISSUE OF THE AIRBAG BEING OFF! THIS HAS BEEN HAPPENING FOR QUITE SOME TIME.
Incident date: Sep 25, 2019
MY CAR KEEPS HAVING A SAFETY SYSTEM FAULT. THERE ARE TWO ERRORS: 1. THE "PAASENGER AIRBAG OFF" INDICATOR STAYS ON EVEN WHEN A PASSENGER IS IN THE FRONT PASSENGER SEAT 2. BUCKLE SEATBELT SIGN IS ON WHEN THERE IS NO PASSENGER I TOOK MY CAR FOR A RECALL BUT IT DID NOT FIX THE ISSUE OF THE AIRBAG BEING OFF! THIS HAS BEEN HAPPENING FOR QUITE SOME TIME.
Incident date: Sep 25, 2019
MY CAR KEEPS HAVING A SAFETY SYSTEM FAULT. THERE ARE TWO ERRORS: 1. THE "PAASENGER AIRBAG OFF" INDICATOR STAYS ON EVEN WHEN A PASSENGER IS IN THE FRONT PASSENGER SEAT 2. BUCKLE SEATBELT SIGN IS ON WHEN THERE IS NO PASSENGER I TOOK MY CAR FOR A RECALL BUT IT DID NOT FIX THE ISSUE OF THE AIRBAG BEING OFF! THIS HAS BEEN HAPPENING FOR QUITE SOME TIME.
Incident date: Mar 20, 2020
TURNED ON THE CAR AND WITHIN A FEW MINUTES SMOKE FILLED UP THE WHOLE CAR. THE SMOKE WAS COMING FROM THE REAR WIPER FROM THE INSIDE. SEEMS TO BE COMING FROM THE WIPER MOTOR BUT CAN'T TELL UNTIL I TAKE THE PLASTIC COVER OFF. STARTED SMOKING IMMEDIATELY EVERY TIME I TURNED THE CAR ON, TESTED IT A TOTAL OF 3 TIMES. STRANGE CARAMEL COLORED RESIDUE LEFT ON THE BACK WINDOW FROM THE INSIDE. SMELLS TERRIBL
... E. THE CAR WAS STATIONARY THE WHOLE TOME AND PARKED IN A NEIGHBORHOOD. SURPRISED A FIRE DIDN'T START BECAUSE OF THE AMOUNT OF SMOKE. SOME RESEARCH ON THIS SAYING SOME PEOPLE HAD AN ACTUAL FIRE INSIDE THE CAR.Read more
Fire
Incident date: Feb 28, 2020
I EXITED THE HIGHWAY, MERGED ONTO A 4 LANE HIGHWAY, AND MOVED TO THE CENTER LANE TO TURN LEFT. THE ENGINE SHUT OFF AND WHEN RESTARTING WOULD SHUT OFF AGAIN AFTER A COUPLE OF SECONDS. THIS MADE IT NEARLY IMPOSSIBLE TO TURN LEFT OFF THE HIGHWAY. THERE WERE MULTIPLE VEHICLES APPROACHING AT 50 MPH. AFTER HAVING THE CAR TOWED TO THE DEALER I WAS INFORMED THAT THE TURBOS FAILED AT 69,000 MILES. I C
... HECKED ONLINE AND FOUND MANY PEOPLE WITH THE SAME 4.0 TWIN TURBO ENGINE HAD THIS FAILURE. MY OPINION IS THIS FAILURE IS PREMATURE, DANGEROUS, AND SHOULD BE RECALLED.Read more
Incident date: Jan 7, 2020
CAR BOSE AMPLIFIER RECEIVES WATER FROM PANORAMA ROOF DAMAGING THE ENTIRE PINS SYSTEM, GPS AND BLUETOOTH SYSTEM.
Incident date: Mar 15, 2020
MOONROOF EXPLODED WHILE DRIVING 55 TO 60 MPH ON A STRAIGHT HIGHWAY. THERE WERE NO CARS, TRUCKS ON THE ROAD AHEAD OF ME. THE STRETCH OF HIGHWAY WAS ELEVATED WITH NOTHING BUT MARSHLAND ON BOTH SIDES. NO CIVILIZATION, STORES, HUMANS ETC. THERE WAS A LOUD POP SOUND LIKE A PLASTIC BOTTLE HAD POPPED, THEN MY EARS POPPED AND ABOUT ONE OR TWO MINUTES LATER AN EXPLOSION AND SHOWER OF GLASS ON MYSELF AND
... MY PASSENGER.Read more
Incident date: Mar 16, 2020
MY 2015 Q3 IS HAVING THE SAME PROBLEM TIMING CHAIN FAILURE LINED IN THE 2019 RECALL FOR MODELS FROM 2008-2014. MY 2015 HAS ABOUT 51,000 MILES AND SHOULD NOT BE HAVING THIS ISSUE ACCORDING TO SEVERAL MECHANICS AND MY AUDI REPRESENTATIVE COULD NOT PROVIDE ME ANY INFORMATION OTHER THAN THAT MY VIN DIDN'T FALL IN THE CLASS ACTION EVEN IF I WAS HAVING THE SAME PROBLEM. I BELIEVE MY MODEL YEAR SHOULD AT
... LEAST BE REVIEWED IF THE PROBLEM WAS COMMON JUST A YEAR BEFORE.Read more
Incident date: Mar 16, 2020
MY 2015 Q3 IS HAVING THE SAME PROBLEM TIMING CHAIN FAILURE LINED IN THE 2019 RECALL FOR MODELS FROM 2008-2014. MY 2015 HAS ABOUT 51,000 MILES AND SHOULD NOT BE HAVING THIS ISSUE ACCORDING TO SEVERAL MECHANICS AND MY AUDI REPRESENTATIVE COULD NOT PROVIDE ME ANY INFORMATION OTHER THAN THAT MY VIN DIDN'T FALL IN THE CLASS ACTION EVEN IF I WAS HAVING THE SAME PROBLEM. I BELIEVE MY MODEL YEAR SHOULD AT
... LEAST BE REVIEWED IF THE PROBLEM WAS COMMON JUST A YEAR BEFORE.Read more
Incident date: Nov 1, 2019
THE CHECK ENGINE LIGHT CAME ON AND WE TOOK THE CAR TO GET CHECKED OUT AND THEY SAID THAT THE FUEL PUMP IS NEEDING TO BE REPLACED
Incident date: Nov 1, 2019
THE CHECK ENGINE LIGHT CAME ON AND WE TOOK THE CAR TO GET CHECKED OUT AND THEY SAID THAT THE FUEL PUMP IS NEEDING TO BE REPLACED
Incident date: May 15, 2019
OIL CONSUMPTION REALLY HIGH. BURNING TOO MUCH OIL, CAUSING MY ENGINE TO RUN ON LOW OIL, AND RUINING THE ENGINE.
Incident date: Aug 31, 2019
SAFETY RECALL 69Z4 PASSENGER OCCUPANT SECTION SYSTEM (PODS) FOR AUDI A3S. I RECEIVED NOTICE OF THIS RECALL FROM AUDI IN AUGUST 2019 AND AT THE TIME THERE WAS NO REPAIR AVAILABLE. I WAS RECEIVING THE AIRBAG WARNING LIGHT AND AUDIO WARNING SIGNALS INDICATING THAT THERE WAS A SAFETY SYSTEM MALFUNCTION. THE RECALL REPAIR BECAME AVAILABLE IN SEPTEMBER AND I HAD THE RECALL COMPLETED IN LATE SEPTEMBER 20
... 19 AT THE DEALERSHIP I PURCHASED THE CAR FROM BRAND NEW. IN OCTOBER OF 2019 THE SAFETY WARNINGS AND AUDIO WARNINGS ABOUT MY SAFETY SYSTEMS AND MY AIR BAG LIGHT CAME ON AGAIN. I CALLED THE AUDI WILISONVILLE (OREGON) TO REPORT THE PROBLEM AND THEY AGAIN ATTEMPTED TO FIX IT IN NOVEMBER. IN DECEMBER, AGAIN THE SAME WARNING LIGHTS AND SOUNDS CAME ON. I AGAIN LET THEM ATTEMPT TO FIX THE ISSUE IN JANUARY 2020. THEY TOOK 13 DAYS AND GOT AUDI USA INVOLVED TO HELP SERVICE TO FIX THE PODS ISSUE. IN FEBRUARY OF 2020, I AGAIN AM EXPERIENCING THE SAME ISSUES WITH MY AIRBAGS AND SAFETY SYSTEMS AND WARNING LIGHTS. AUDI JUST CONTINUES TO ATTEMPT TO FIX THE CAR, BUT UNDER OREGON LEMON LAW I ONLY NEEDED TO ALLOW AUDI WILSONVILLE 1 CHANCE AT FIXING THE PODS PROBLEM BECAUSE AND THE ISSUE CAN CAUSE SERIOUS INJURY OR DEATH AND I QUOTE FROM THE AUDI RECALL NOTICE "IN THE EVENT OF A CRASH THERE WOULD BE AN INCREASED RISK OF INJURY TO THE OCCUPANT IN THE FRONT PASSENGER SEAT IF THE PASSENGER AIRBAG IS SWITCHED OFF/NOT WORKING." THE DEALERSHIP IS OFFERING TO PAY OFF THE REMAINDER OF WHAT I OWE ON THE CAR, BUT I WOULD STILL BE LOSING OVER $17,000 IN MONEY I PUT DOWN AND HAVE ALREADY PAID IN MONTHLY PAYMENT. THE WARNING LIGHTS COME ON RANDOMLY WHEN I'M DRIVING OR STATIONARY WAITING AT TRAFFIC LIGHTS. AUDI WILSONVILLE DOESN'T SEEM INTERESTED IN WORKING WITH ME TO FIND A RESOLUTION.Read more
Incident date: Mar 8, 2020
RAN OBD READER MYSELF AND AT MECHANIC AND FOUND THE FOLLOWING; P0456 EVAP EMISSION CONTROL SYSTEM (VERY SMALL LEAK) | LEAK DETECTED AND P190F00 COOLANT PUMP FOR CHARGE PRESSURE COOLER | ELECTRICAL MALFUNCTION IN LOAD CIRCUIT. MECHANIC INFORMED THAT THE VEHICLE NEEDS A SOFTWARE UPDATE REGARDING THE P0456 CODE AS NO LEAK WAS FOUND. ALSO THAT ONLY AUDI PERFORMS THIS UPDATE. REGARDING THE P190F0
... 0 CODE INFORMED ME THAT THERE ARE SEVERAL RECALLS REGARDING THIS ISSUE AS IT HAS BEEN CAUSING SOME SEVERE SYMPTOMS SUCH AS ENGINE SHAKING, LOSS OF POWER, SQUEALING, WHINING NOISE NEAR OR AT TIMING BELT AREA AT START UP, DELAYED REACTION AT ACCELERATION ( TAKES A WHILE TO REACH DESIRED SPEEDS), TEMP GAUGE LOWERING DESPITE WARM UP, WARMING OF VEHICLE TAKING LONGER, UNABLE TO DRIVE OVER 30-40MPH AND RPM WON'T GO ABOVE 2000-2500 RPMS. ACCELERATION IS NOT AS RESPONSIVE AS IT SHOULD BE.Read more
Incident date: Mar 8, 2020
RAN OBD READER MYSELF AND AT MECHANIC AND FOUND THE FOLLOWING; P0456 EVAP EMISSION CONTROL SYSTEM (VERY SMALL LEAK) | LEAK DETECTED AND P190F00 COOLANT PUMP FOR CHARGE PRESSURE COOLER | ELECTRICAL MALFUNCTION IN LOAD CIRCUIT. MECHANIC INFORMED THAT THE VEHICLE NEEDS A SOFTWARE UPDATE REGARDING THE P0456 CODE AS NO LEAK WAS FOUND. ALSO THAT ONLY AUDI PERFORMS THIS UPDATE. REGARDING THE P190F0
... 0 CODE INFORMED ME THAT THERE ARE SEVERAL RECALLS REGARDING THIS ISSUE AS IT HAS BEEN CAUSING SOME SEVERE SYMPTOMS SUCH AS ENGINE SHAKING, LOSS OF POWER, SQUEALING, WHINING NOISE NEAR OR AT TIMING BELT AREA AT START UP, DELAYED REACTION AT ACCELERATION ( TAKES A WHILE TO REACH DESIRED SPEEDS), TEMP GAUGE LOWERING DESPITE WARM UP, WARMING OF VEHICLE TAKING LONGER, UNABLE TO DRIVE OVER 30-40MPH AND RPM WON'T GO ABOVE 2000-2500 RPMS. ACCELERATION IS NOT AS RESPONSIVE AS IT SHOULD BE.Read more
Incident date: Mar 8, 2020
RAN OBD READER MYSELF AND AT MECHANIC AND FOUND THE FOLLOWING; P0456 EVAP EMISSION CONTROL SYSTEM (VERY SMALL LEAK) | LEAK DETECTED AND P190F00 COOLANT PUMP FOR CHARGE PRESSURE COOLER | ELECTRICAL MALFUNCTION IN LOAD CIRCUIT. MECHANIC INFORMED THAT THE VEHICLE NEEDS A SOFTWARE UPDATE REGARDING THE P0456 CODE AS NO LEAK WAS FOUND. ALSO THAT ONLY AUDI PERFORMS THIS UPDATE. REGARDING THE P190F0
... 0 CODE INFORMED ME THAT THERE ARE SEVERAL RECALLS REGARDING THIS ISSUE AS IT HAS BEEN CAUSING SOME SEVERE SYMPTOMS SUCH AS ENGINE SHAKING, LOSS OF POWER, SQUEALING, WHINING NOISE NEAR OR AT TIMING BELT AREA AT START UP, DELAYED REACTION AT ACCELERATION ( TAKES A WHILE TO REACH DESIRED SPEEDS), TEMP GAUGE LOWERING DESPITE WARM UP, WARMING OF VEHICLE TAKING LONGER, UNABLE TO DRIVE OVER 30-40MPH AND RPM WON'T GO ABOVE 2000-2500 RPMS. ACCELERATION IS NOT AS RESPONSIVE AS IT SHOULD BE.Read more
Incident date: Jan 2, 2020
THE CAR WILL UNPREDICTABLY LOSE ALL POWER FOR 2-3 SECONDS. THIS HAS MORE THAN ONCE NEARLY CAUSED A FATAL ACCIDENT!!!!!!! THE MANUFACTURER IS AWARE OF THE PROBLEM BUT UNABLE OR REFUSING TO FIX IT. PLEASE SAVE LIVES TODAY AND RECALL THE CAR.
Incident date: Jan 2, 2020
THE CAR WILL UNPREDICTABLY LOSE ALL POWER FOR 2-3 SECONDS. THIS HAS MORE THAN ONCE NEARLY CAUSED A FATAL ACCIDENT!!!!!!! THE MANUFACTURER IS AWARE OF THE PROBLEM BUT UNABLE OR REFUSING TO FIX IT. PLEASE SAVE LIVES TODAY AND RECALL THE CAR.
Incident date: Jan 2, 2020
THE CAR WILL UNPREDICTABLY LOSE ALL POWER FOR 2-3 SECONDS. THIS HAS MORE THAN ONCE NEARLY CAUSED A FATAL ACCIDENT!!!!!!! THE MANUFACTURER IS AWARE OF THE PROBLEM BUT UNABLE OR REFUSING TO FIX IT. PLEASE SAVE LIVES TODAY AND RECALL THE CAR.
Incident date: Mar 9, 2020
ON MONDAY 3/9/2020 AROUND 6:45PM EDT, I WAS DRIVING IN A RESIDENTIAL ZONE APPROX. 25-30 MPH. I APPROACHED A STOP SIGN AND PRESSED THE BRAKE TO STOP THE CAR. THE CAR SLOWED SLIGHTLY BUT DID NOT STOP, DESPITE MY INTENSE PRESSURE ON THE BRAKE PEDAL. INSTEAD, THE ENGINE REVVED SPONTANEOUSLY SEVERAL TIMES AND I PROCEEDED HALF-WAY THROUGH THE (THANKFULLY EMPTY) INTERSECTION. I CONFIRMED I WAS IN REGU
... LAR DRIVE GEAR (NOT THE SEMI-MANUAL MODE), THEN QUICKLY PUT THE CAR IN PARK TO STOP THE VEHICLE, BUT THE ENGINE CONTINUED TO REV. I TURNED THE IGNITION OFF AND BACK ON, THEN CONTINUED DRIVING WITHOUT FURTHER INCIDENT. THAT NIGHT, I SEARCHED ONLINE AND FOUND ANOTHER CUSTOMER REPORTED A NEARLY IDENTICAL EXPERIENCE WITH A 2017 AUDI Q5 ON MARCH 16 2017 (BRAKES FAILED PROBLEM). THAT CUSTOMER'S DEALER FOUND A FAULT WITH THE ABS BRAKE MODULE, WHICH WAS REPAIRED. I TOOK MY CAR TO AN AUDI DEALER (ZIP CODE 48301) THE FOLLOWING DAY BUT THEY WERE UNABLE TO FIND ANY "FAULTS" AND THEREFORE MAKE ANY REPAIRS. THE VEHICLE IS 2017 WITH APPROX. 17K MILES, STILL UNDER OEM WARRANTY.Read more
Incident date: Mar 9, 2020
ON MONDAY 3/9/2020 AROUND 6:45PM EDT, I WAS DRIVING IN A RESIDENTIAL ZONE APPROX. 25-30 MPH. I APPROACHED A STOP SIGN AND PRESSED THE BRAKE TO STOP THE CAR. THE CAR SLOWED SLIGHTLY BUT DID NOT STOP, DESPITE MY INTENSE PRESSURE ON THE BRAKE PEDAL. INSTEAD, THE ENGINE REVVED SPONTANEOUSLY SEVERAL TIMES AND I PROCEEDED HALF-WAY THROUGH THE (THANKFULLY EMPTY) INTERSECTION. I CONFIRMED I WAS IN REGU
... LAR DRIVE GEAR (NOT THE SEMI-MANUAL MODE), THEN QUICKLY PUT THE CAR IN PARK TO STOP THE VEHICLE, BUT THE ENGINE CONTINUED TO REV. I TURNED THE IGNITION OFF AND BACK ON, THEN CONTINUED DRIVING WITHOUT FURTHER INCIDENT. THAT NIGHT, I SEARCHED ONLINE AND FOUND ANOTHER CUSTOMER REPORTED A NEARLY IDENTICAL EXPERIENCE WITH A 2017 AUDI Q5 ON MARCH 16 2017 (BRAKES FAILED PROBLEM). THAT CUSTOMER'S DEALER FOUND A FAULT WITH THE ABS BRAKE MODULE, WHICH WAS REPAIRED. I TOOK MY CAR TO AN AUDI DEALER (ZIP CODE 48301) THE FOLLOWING DAY BUT THEY WERE UNABLE TO FIND ANY "FAULTS" AND THEREFORE MAKE ANY REPAIRS. THE VEHICLE IS 2017 WITH APPROX. 17K MILES, STILL UNDER OEM WARRANTY.Read more
Incident date: Mar 3, 2020
THERE IS A 3-4 SECOND DELAY IN THE STEERING ASSIST AFTER ENGINE RESTARTS FROM A START/STOP EVENT. (AUTO START/STOP FEATURE) I ALMOST GOT INTO AN ACCIDENT BECAUSE I EXPECTED THE POWER STEERING TO BE ACTIVE WHILE THE CAR IS ON. I ATTEMPTED TO MAKE A RIGHT HAND TURN ON A TRAFFIC LIGHT, WHEN I LET GO OF THE BRAKE, THE ENGINE STARTED AND CAR STARTED MOVING FORWARD. I WAS UNABLE TO TURN MY STEERING
... WHEEL SO THE CAR WENT FORWARD AND I ALMOST HIT THE CAR IN THE NEXT LANE OVER. AFTER TAKING IT TO THE DEALERSHIP, THEY SAID THAT AUDI KNEW ABOUT THIS AND STATED THAT THIS IS WITHIN SPECIFICATION. (ATTACHED THEIR INTERNAL TECHNICAL SERVICE BULLETIN ABOUT THIS PARTICULAR ISSUE) MEANWHILE MY CAR WAS IN THE SHOP FOR A WEEK, I HAD A LOANER AUDI SQ5 THAT DID NOT HAVE THIS PROBLEM. NOR ANY OF THE CARS I'VE EVER DRIVEN BEFORE. I EVEN SHOWED THIS ISSUE TO A FEW OF MY FRIENDS AND EVEN THEY AGREED THAT THIS WAS NOT SAFE. WHAT'S EVEN MORE UPSETTING IS THAT AUDI'S RESPONSE WAS "AUDI TECHNICAL ASSISTANCE RECOMMENDS TURNING OFF START/STOP SYSTEM TO AVOID STEERING CONCERN" SO WHY WOULD I PAY FOR A FEATURE THAT I AM NOT ABLE TO USE AND IF I DO USE THE FEATURE, I'M ENDANGERING MYSELF AS WELL AS OTHERS ON THE ROAD? (THIS IS ALSO INCLUDED IN MY ATTACHMENTS.) I DO HOME SOMEONE CAN HELP ME BECAUSE AUDI WILL NOT.Read more
Incident date: Mar 6, 2020
WHEN DRIVING IN ANY STANDARD DRIVING MODE, WHEN YOU START TO COME TO A STOP WITH AUTO S/S ENABLED (E.G. SLOW DOWN) TO LESS THAN 6MPH, THEN ACCELERATE AGAIN, THERE IS A CONSIDERABLE LAG FOR THE VEHICLE TO START ACCELERATING AGAIN (ABOUT 1-2 SECONDS). THIS IS ESPECIALLY DANGEROUS WHEN MAKING LEFT TURNS WHEN THERE IS CROSS TRAFFIC AS THE VEHICLE OFTEN DRIFTS INTO THE INTERSECTION AND YOU CAN'T QUICK
... LY ACCELERATE AWAY. HAVE HAD MANY CLOSE CALLS AND THE ISSUE IS EASILY REPLICABLE ON ANY 2019 Q8.Read more
Incident date: Mar 6, 2020
WHEN DRIVING IN ANY STANDARD DRIVING MODE, WHEN YOU START TO COME TO A STOP WITH AUTO S/S ENABLED (E.G. SLOW DOWN) TO LESS THAN 6MPH, THEN ACCELERATE AGAIN, THERE IS A CONSIDERABLE LAG FOR THE VEHICLE TO START ACCELERATING AGAIN (ABOUT 1-2 SECONDS). THIS IS ESPECIALLY DANGEROUS WHEN MAKING LEFT TURNS WHEN THERE IS CROSS TRAFFIC AS THE VEHICLE OFTEN DRIFTS INTO THE INTERSECTION AND YOU CAN'T QUICK
... LY ACCELERATE AWAY. HAVE HAD MANY CLOSE CALLS AND THE ISSUE IS EASILY REPLICABLE ON ANY 2019 Q8.Read more
Incident date: Mar 9, 2020
MY CAR RECENTLY STARTED FEELING STIFF WHILE TAKING TURNS AND IT LOOKS AS IT'S BEEN AN ONGOING REPORTED ISSUE. NOTHING THAT HAS BEEN RECALLED IN THE PAST HOWEVER MOST REPORTS ARE OF PEOPLE "FIXING" THE PROBLEM ONLY FOR IT TO CONTINOUSLY COME BACK.
Incident date: Mar 3, 2020
AUTO START/STOP IS SO LAGGY WHEN RE'STARTING THE ENGINE, ESPECIALLY AT LARGE CROSSINGS W HEAVY TRAFFIC OR ROUNDABOUTS. I HAD ALMOST 5 ACCIDENTS IN THE PAST YEAR BECAUSE YOU ANTICIPATE ONCOMING TRAFFIC AND FROM EXPERIENCE YOU KNOW YOU CAN EASILY TURN OR GO, AND THEN YOU JUST ROLL A BIT AND THERE IS NOTHING HAPPENING AND YOU HAVE NO CHANCE TO DO ANYTHING.
Incident date: Oct 28, 2019
RUST, CORROSION THAT MAY DETACH FROM BODY OR FRAME COMPONENTS OR OTHER STRUCTUAL COMPONENTS THAT MAY PRESENT A SAFETY HAZARD.
Incident date: Jan 3, 2020
WHEN START/STOP SYSTEM IS ENABLED, THE ENGINE WILL SHUT OFF WHEN COASTING TO A STOP. IF YOU TRY TO ACCELERATE IT TAKES 2-3 SECONDS FOR THE CAR TO ACCELERATE. THIS IS EXTREMELY DANGEROUS ON LEFT HAND YIELD TURNS WHERE THERE IS ONCOMING TRAFFIC. THIS PROBLEM CAN BE SOLVED BY TURNING OFF THE START/STOP SYSTEMS OR PUTTING THE TRANSMISSION INTO SPORT MODE WHICH WILL AUTOMATICALLY TURN OFF THE START/ST
... OP SYSTEM. IN ADDITION, THE CAR DOES NOT REMEMBER YOUR SETTING WHEN THE CAR IS TURNED OFF. SO EVERYTIME YOU START THE VEHICLE YOU HAVE TO REMEMBER TO TURN OFF THE START/STOP SYSTEMS. AUDI DEALER ASKNOWLDEGED THE ISSUE AND PERFORMED UPDATE, BUT THE ISSUE STILL PERSISTS.Read more
Incident date: Oct 7, 2019
COOLANT MIGRATION INTO THE WIRING HARNESS. THIS CAUSED THE VEHICLE TO SHUT DOWN ON THE INTERSTATE CREATING UNSAFE CONDITION. DEALER STATED THIS IS A KNOWN ISSUE WITH A COOLANT VALVE FAILING. CREATES FIRE HAZARD BY ALLOWING COOLANT INTO THE ELECTRICAL SYSTEM WHICH CAN THEN DESTROY THE ECU ON THE VEHICLE
Incident date: Feb 25, 2020
CAR COMES EQUIPPED WITH AUTOMATIC CRUISE CONTROL AND AUTO-BRAKING. SYSTEMS RECENTLY WERE DISABLED, AND ARE THROWING ERROR. "0161 - VIDEO CABLE FOR IMAGE PROCESSING " UNABLE TO USE CRUISE CONTROL, AND ASSUME THAT AUTO-BRAKING IS DISABLED UNTIL THIS IS RECTIFIED.
Incident date: Feb 25, 2020
I TOOK MY CAR IN FOR A RECALL REGARDING THE AFTER-RUN COOLANT PUMP ON DECEMBER 10TH TO 27,2019. THEY PERFORMED THE RECALL SERVICE. THEY CHARGED MY EXTENDED WARRANTY FOR THE SERVICE REPAIR. AT THE END OF JANUARY 2020 THE EPC LIGHT CAME ON AND ON 2/10/2020 THE AUDI DEALER INDICATED THAT THE AFTER-RUN COOLANT PUMP WAS DEFECTED BECAUSE IT WAS PLASTIC AND IT CAN CRACK EASILY WHICH IS WHAT HAPPENED AND
... THEY INDICATED THAT THEY REPLACED IT.THEY SUGGESTED THAT I HAVE A FLUSH OF THE FLUIDS AND I TOLD THEM I WOULD LOOK OUTSIDE OF THE DEALER FOR THESE SERVICES. ON 2/23/2020 THE EPC LIGHT CAME ON AGAIN. THIS TIME THE DEALER IS INDICATING THAT THERE WAS A BUILD UP OF DEBRIS AND IS CAUSING THE COOLANT PUMP TO MALFUNCTION. HOWEVER, THEY ARE STATING THAT THIS IS DUE TO MY NEGLIGENCE OF NOT FLUSHING THE FLUIDS. I ASKED WHY THE FLUID WOULD NOT HAVE BEEN CHANGED THE TWO TIMES THEY REPLACED THE COOLANT PUMP? THEY SAID THEY DO NOT FLUSH THE SYSTEM THEY ONLY PUT BACK WHAT WAS LOST DUE TO THE CHANGE OF PART. I TOOK MY CAR FOR A SECOND OPINION AND THE NEW MECHANIC CALLED THE AUDI DEALER TO GET A CLEAR UNDERSTANDING OF WHAT NEEDS TO BE REPAIRED. HE EXAMINED THE CAR AND REMOVED ALL PARTS IN QUESTION. HE INDICATED THAT THE AFTER-RUN COOLANT PUMP HAS A FILTER BAG THAT HAS BROKEN OPEN AND EXPELLED PELLETS THROUGHOUT THE ENTIRE COOLING SYSTEM. HE WILL NOW HAVE TO REPAIR THE ENTIRE COOLING SYSTEM TO ENSURE THAT THESE PELLETS ARE CLEARED OUT. HE INDICATES THIS IS BAD DESIGN ON THE MANUFACTURE AND THERE IS NO WAY ANYONE THE DEALER NOR HIM CAN WITH 100% CERTAINTY GET ALL THE PELLETS OUT. THESE PELLETS CAN STAY STUCK IN ANY COMPONENT OF THE COOLING SYSTEM AND DISLODGE AT ANY TIME AND CAUSE THE DAMAGE TO OCCUR AGAIN. CAN YOU PLEASE LET ME KNOW IF I CAN REQUEST REIMBURSEMENT FOR THE COOLANT PUMP RECALL EVEN THOUGH THEY HAVE ALREADY REPLACED IT ONCE?Read more
Incident date: Dec 1, 2019
THE VEHICLE HAS MAJOR THROTTLE LAG FROM A STOP STATE OF THE CAR, IF YOU ARE NOT AWARE, THE VEHICLE WILL LAG ON ACCELERATION AND SUDDEN JERK FORWARD AT FULL SPEED WHICH IS A MAJOR SAFETY HAZARD IF YOU ARE NOT PAYING ATTENTION. THE TURBOS TAKE TOO LONG TO SEND POWER TO THE WHEELS AND RESULT IS SUDDEN ACCELERATION.
Incident date: Dec 1, 2019
THE VEHICLE HAS MAJOR THROTTLE LAG FROM A STOP STATE OF THE CAR, IF YOU ARE NOT AWARE, THE VEHICLE WILL LAG ON ACCELERATION AND SUDDEN JERK FORWARD AT FULL SPEED WHICH IS A MAJOR SAFETY HAZARD IF YOU ARE NOT PAYING ATTENTION. THE TURBOS TAKE TOO LONG TO SEND POWER TO THE WHEELS AND RESULT IS SUDDEN ACCELERATION.
Incident date: Dec 1, 2019
2016 AUDI, CONSUMER WRITES IN REGARDS TO PASSENGER OCCUPANT DETECTION SYSTEM. *LD THE CONSUMER CONTACTED THE DEALER TO MAKE A REPAIR FOR RECALL 69Z4. NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS
Incident date: Mar 2, 2020
THROTTLE LAG FROM A NEAR (BUT NOT FULL) STOP. IF COMING TO ROLLING STOP, FROM 1-8 MPH, AND THEN HIT ACCELERATOR, THE CAR ENGINE REVS BUT NO ACCELERATION TO VEHICLE. AFTER A 2-3 SECOND DELAY, CAR WILL LUNGE AND ACCELERATE NORMALLY. SCARY WHEN NEED TO ACCELERATE FROM A NEAR ROLLING STOP. LEFT HAND TURNS ESPECIALLY DANGEROUS. EXPLAINED ISSUE TO DEALER, AND Q8 CAR FORUMS HAVE SAME ISSUE. DEALER
... SAYS FUNCTIONING "NORMAL", WHICH I DISAGREE IT IS NOT. I HAVE TRIED ALL SETTINGS FOR START/STOP, TRANSMISSION SETTINGS, ETC., AND NOTHING FULLY ALLEVIATES THE PROBLEM. THIS IS NOT EPISODIC AND A CONSISTENT, REPRODUCIBLE DANGEROUS ISSUE.Read more