Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Jun 6, 2020
I WAS DRIVING ON NJ TURNPIKE ON A 75 MILE TRIP BACK HOME AND AFTER INTO 55 MILES OF THE TRIP, THE VEHICLE COMPLETELY LOST POWER.. I WAS GOING ABOUT 65 MILES OR SO AND IT WAS EXTREMELY SCARY AND DANGEROUS. WITH THE GRACE OF GOD, I WAS ABLE TO USE THE MOMENTUM TO MAKE IT TO A SIDE LANE BETWEEN THE TRAVEL LANES AND MERGE LANE OFF OF THE RAMP, THE ARE CAR LOST SO MUCH POWER AND TRYING TO MANEUVERIN... Read more
Incident date: Jun 6, 2020
I WAS DRIVING ON NJ TURNPIKE ON A 75 MILE TRIP BACK HOME AND AFTER INTO 55 MILES OF THE TRIP, THE VEHICLE COMPLETELY LOST POWER.. I WAS GOING ABOUT 65 MILES OR SO AND IT WAS EXTREMELY SCARY AND DANGEROUS. WITH THE GRACE OF GOD, I WAS ABLE TO USE THE MOMENTUM TO MAKE IT TO A SIDE LANE BETWEEN THE TRAVEL LANES AND MERGE LANE OFF OF THE RAMP, THE ARE CAR LOST SO MUCH POWER AND TRYING TO MANEUVERIN... Read more
Incident date: May 28, 2020
I WAS REFILLING MY FUEL TANK OF MY VEHICLE AT GAS STATION, BUT IT KEPT CLICKING OFF WITH THE BACK PRESSURE AS IF THE TANK WAS FULL. I TRIED FILLING SLOWLY TO SEE IF THAT WOULD WORK, IT DID THE SAME THING. . I LEFT AND ON MY WAY ON THE HIGHWAY, A YOUNG MAN SIGNALED ME TO PULL OVER, I WAS HESITANT, BUT DID SO. HE SHOWED ME THAT FUEL WAS DRAINING FROM MY CAR. LUCKILY , I DID NOT HAVE A FIRE AS IT WAS... Read more
Incident date: Jun 8, 2020
I WAS NEVER NOTIFIED OF A RECALL AND NOW MY ENGINE IS BAD. *TR
Incident date: Jun 8, 2020
I WAS NEVER NOTIFIED OF A RECALL AND NOW MY ENGINE IS BAD. *TR
Incident date: Mar 16, 2020
MY WIFE AND I HAD THE VEHICLE SERVICES AT AUDI OF TURNERSVILLE FOR $8000.00 AT THE SERVICE WRITERS SUGGESTION. WE NEEDED A NEW TURBO WITH THE ACCESSORIES. AFTER THAT THE VEHICLE RAN FINE FOR A COUPLE OF WEEKS. ON THE BEGINNING OF THE NEXT MONTH THE VEHICLE STARTED HAVING PROBLEMS AGAIN! NOT STARTING WELL...AND STALLING DURING OPERATION! *TR
Incident date: Jun 6, 2020
CRANK PULLEY HARD RUBBER CORE OR SO CALLED HARMONIC BALANCER BROKE AND SERPENTINE BELT FELL OFF CAUSING TO LOOSE POWER STEERING AND NOT BE ABLE TO STEER. I WAS PULLING OUT OF A HIGHWAY RAMP AND THANKFULLY OTHER CARS WERE ABLE TO AVOID ME DUE TO THE LOW TRAFFIC AT THE TIME OF THE INCIDENT. *TR
Incident date: Jun 6, 2020
CRANK PULLEY HARD RUBBER CORE OR SO CALLED HARMONIC BALANCER BROKE AND SERPENTINE BELT FELL OFF CAUSING TO LOOSE POWER STEERING AND NOT BE ABLE TO STEER. I WAS PULLING OUT OF A HIGHWAY RAMP AND THANKFULLY OTHER CARS WERE ABLE TO AVOID ME DUE TO THE LOW TRAFFIC AT THE TIME OF THE INCIDENT. *TR
Incident date: Jun 6, 2020
CRANK PULLEY HARD RUBBER CORE OR SO CALLED HARMONIC BALANCER BROKE AND SERPENTINE BELT FELL OFF CAUSING TO LOOSE POWER STEERING AND NOT BE ABLE TO STEER. I WAS PULLING OUT OF A HIGHWAY RAMP AND THANKFULLY OTHER CARS WERE ABLE TO AVOID ME DUE TO THE LOW TRAFFIC AT THE TIME OF THE INCIDENT. *TR
Incident date: May 25, 2020
FRONT OF BODY RIDES TOO LOW TO GROUND. BODY DAMAGE OCCURRED ON LEFT FRONT FENDER FROM DRIVING UP A STEEP HILL AFTER MAKING LEFT TURN ONTO ROAD WITH THE STEEP HILL. *TR
Incident date: May 20, 2020
MY VEHICLE HAS ONLY 36K MILES AND HAS NOT BEEN THROUGH ANY PUDDLES OR POTHOLES. ONE DAY I DROVE MY CAR DOWN THE STREET BACK TO MY GARAGE AND AS I WAS PARKING I RECEIVED A NOTIFICATION "STEERING DEFECTIVE DO NOT DRIVE". THE STEERING RACK AND PINION HAD TO BE REPLACED COSTING $3,000 (PART WAS $2,127). THE REPAIR SHOP INDICATED THAT AFTER SPEAKING WITH AUDI, THEY WERE INFORMED THAT THIS PART HAS B... Read more
Incident date: May 31, 2020
I LEASED MY AUDI Q3 2020 ON 04/30/2020. THE MAIN ISSUE HAPPENED RECENTLY WHERE I WAS DRIVING ON A BUSY BOULEVARD DOING ABOUT 50MPH AND THE ENGINE STALLED LEAVING ONLY THE ELECTRICAL COMPONENTS WORKING. I MANAGED TO PULL THE CAR TO THE SIDE WITH MY HAZARD LIGHTS ON BUT HAD ONCOMING TRAFFIC DOING AT LEAST 60-70MPH. I FELT IN DANGER AND THAT THIS COULD HAVE BEEN A GRAVE ACCIDENT. I BROUGHT THE CAR TO... Read more
Incident date: May 31, 2020
I LEASED MY AUDI Q3 2020 ON 04/30/2020. THE MAIN ISSUE HAPPENED RECENTLY WHERE I WAS DRIVING ON A BUSY BOULEVARD DOING ABOUT 50MPH AND THE ENGINE STALLED LEAVING ONLY THE ELECTRICAL COMPONENTS WORKING. I MANAGED TO PULL THE CAR TO THE SIDE WITH MY HAZARD LIGHTS ON BUT HAD ONCOMING TRAFFIC DOING AT LEAST 60-70MPH. I FELT IN DANGER AND THAT THIS COULD HAVE BEEN A GRAVE ACCIDENT. I BROUGHT THE CAR TO... Read more
Incident date: May 31, 2020
I LEASED MY AUDI Q3 2020 ON 04/30/2020. THE MAIN ISSUE HAPPENED RECENTLY WHERE I WAS DRIVING ON A BUSY BOULEVARD DOING ABOUT 50MPH AND THE ENGINE STALLED LEAVING ONLY THE ELECTRICAL COMPONENTS WORKING. I MANAGED TO PULL THE CAR TO THE SIDE WITH MY HAZARD LIGHTS ON BUT HAD ONCOMING TRAFFIC DOING AT LEAST 60-70MPH. I FELT IN DANGER AND THAT THIS COULD HAVE BEEN A GRAVE ACCIDENT. I BROUGHT THE CAR TO... Read more
Incident date: May 31, 2020
FOR THE LAST 4 DAYS I HAVE HAD SOMEONE GET INTO MY PASSENGER SEAT AND RANDOMLY WHILE I'M DRIVING AND THE CAR IS IN MOTION THE AIRBAG SIGNAL STATES ' PASSENGER AIRBAG OFF' IT FLASHES TO NOTIFY ME IT HAS TURNED OF. I COMPLETED RESEARCH AND FOUND THEIR IS A RECALL ON AUDI VEHICLES FOR THIS COMPLAINT BUT ONLY 2016 AND A FEW OTHER YEARS. I BELIEVE THIS RECALL NEEDS TO BE EXTENDED TO 2015 AS WELL. *TR
Incident date: May 31, 2020
FOR THE LAST 4 DAYS I HAVE HAD SOMEONE GET INTO MY PASSENGER SEAT AND RANDOMLY WHILE I'M DRIVING AND THE CAR IS IN MOTION THE AIRBAG SIGNAL STATES ' PASSENGER AIRBAG OFF' IT FLASHES TO NOTIFY ME IT HAS TURNED OF. I COMPLETED RESEARCH AND FOUND THEIR IS A RECALL ON AUDI VEHICLES FOR THIS COMPLAINT BUT ONLY 2016 AND A FEW OTHER YEARS. I BELIEVE THIS RECALL NEEDS TO BE EXTENDED TO 2015 AS WELL. *TR
Incident date: Jun 1, 2020
MY CAR WOULD NOT START AND I HAD MY CAR TOWED TO FORT MYERS AUDI. AFTER THE DIAGNOSTICS THEY SAID THE TIMING CHAIN HAD FAILED AND CAUSED A CYLINDER HEAD TO CRACK AND THE TURBO HAD ISSUES AS WELL. THEY TOLD US THAT AUDI WILL COVER THE TIMING CHAIN AND ONLY 50% OF THE CYLINDER HEAD. THE QUOTE GIVEN FOR THE CYLINDER HEAD WAS $5,810 (WITH AUDI COVERING $2,905). TO REPAIR THE TURBO CHARGER IT WILL ... Read more
Incident date: Apr 20, 2018
AIRBAG LIGHT STAYS LIT ON DASH BOARD, SAFETY STATION SAYS IT WILL PASS STATE INSPECTION (MASS) DUE TO AGE OF VEHICLE. MY MECHANIC CANNOT REMOVE THE SERVICE CODE WITH HIS COMPUTER? IT ALWAYS STAYS ON, I BOUGHT THE CAR 2 YEARS AGO AND IT HAS ALWAYS BEEN ON, AND IT ALWAYS BEEN SERVICED THOROUGHLY. MY MECHANIC SAYS IT'S PASSENGER'S SIDE AIRBAG??
Incident date: May 27, 2020
TL* THE CONTACT OWNS A 2020 AUDI Q7. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL NOISE FROM THE PASSENGER'S SIDE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 20 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI INDIANAPOLIS LOCATED AT 4610-B E 96TH ST, INDIANAPOLIS, IN 46240, WHERE IT WAS DIAGNOSED WITH TH... Read more
Incident date: Apr 2, 2020
AIR BAG LIGHT IS ON AND SEAT BELT LIGHT IS ON. ERROR MESSAGE ON DASHBOARD: SAFETY SYSTEM: SYSTEM FAULT. CAR HAD A RECALL FOR SIMILAR ISSUE ON JANUARY 2020. TOOK TO THE DEALERSHIP AND WANT TO REPLACE A SENSOR FOR $1300. DEALERSHIP STATED IS NOT THE SAME ISSUE RELATED TO THE RECALL. THIS IS A SAFETY ISSUE. CAR IS NOT UNDER WARRANTY ANYMORE. *TR *BF UPDATE: THE CAR WAS INVOLVED IN A COLLISION WHI... Read more
Incident date: Apr 2, 2020
AIR BAG LIGHT IS ON AND SEAT BELT LIGHT IS ON. ERROR MESSAGE ON DASHBOARD: SAFETY SYSTEM: SYSTEM FAULT. CAR HAD A RECALL FOR SIMILAR ISSUE ON JANUARY 2020. TOOK TO THE DEALERSHIP AND WANT TO REPLACE A SENSOR FOR $1300. DEALERSHIP STATED IS NOT THE SAME ISSUE RELATED TO THE RECALL. THIS IS A SAFETY ISSUE. CAR IS NOT UNDER WARRANTY ANYMORE. *TR *BF UPDATE: THE CAR WAS INVOLVED IN A COLLISION WHI... Read more
Incident date: May 1, 2020
COOLANT PUMP LOOSING COOLANT. NO OVERHEAT LIGHT ON WHEN IT'S ALMOST OUT. *TR
Incident date: Jan 13, 2020
ON JANUARY 13, 202, THIS 2019 AUDI E-TRON WAS THE 2ND CAR STOPPED AT A RED TRAFFIC SIGNAL ON A PUBLIC ROAD. THE DRIVER'S FOOT WAS ON THE BRAKE. WHILE THE LIGHT REMAINED RED WITH THE DRIVER'S FOOT STILL ON THE BRAKE, THE CAR LURCHED FORWARD INTO THE REAR OF THE FRONT CAR CONTINUING PUSHING FORWARD FOR SEVERAL SECONDS AS THE DRIVER PUSHED HARDER ON THE BRAKE, TRIED TO SHIFT THE CAR OUT OF DRIVE, FIN... Read more
Crash
Incident date: Jan 13, 2020
ON JANUARY 13, 202, THIS 2019 AUDI E-TRON WAS THE 2ND CAR STOPPED AT A RED TRAFFIC SIGNAL ON A PUBLIC ROAD. THE DRIVER'S FOOT WAS ON THE BRAKE. WHILE THE LIGHT REMAINED RED WITH THE DRIVER'S FOOT STILL ON THE BRAKE, THE CAR LURCHED FORWARD INTO THE REAR OF THE FRONT CAR CONTINUING PUSHING FORWARD FOR SEVERAL SECONDS AS THE DRIVER PUSHED HARDER ON THE BRAKE, TRIED TO SHIFT THE CAR OUT OF DRIVE, FIN... Read more
Crash
Incident date: May 22, 2020
WAS DRIVING NEW USED VEHICLE ON 55 MILE ZONE N MY LAND ASSISTANCE PULLED MY STARING TO RIGHT HARD ON SINGLE LANE TO THE INTERSECTION. MAY BE ONE SIDE LINE WAS GETTING WIDE FOR INTERSECTION. BUT IT WAS SUDDEN PULL. *TR
Incident date: May 18, 2020
THE ROOF OF MY 2017 AUDI Q5 IS GLASS, AND IT MAKES A CONSTANT RATTLING NOISE WHILE DRIVING. I TOOK IT TO THE AUDI SERVICE CENTER TO BE SERVICED, AND THE SUNROOF FRAME ALONG WITH ALL OF THE BOLTS WERE REPLACED IN DECEMBER 2019. AS OF TODAY, THE RATTLE IS STRONGLY PRESENT AGAIN. THIS ISSUE IS ONGOING, AND IT IS A MAJOR SAFETY CONCERN FOR ME. THE GLASS ROOF COULD LITERALLY SHATTER AND RESULT IN A... Read more
Incident date: May 18, 2020
THE ROOF OF MY 2017 AUDI Q5 IS GLASS, AND IT MAKES A CONSTANT RATTLING NOISE WHILE DRIVING. I TOOK IT TO THE AUDI SERVICE CENTER TO BE SERVICED, AND THE SUNROOF FRAME ALONG WITH ALL OF THE BOLTS WERE REPLACED IN DECEMBER 2019. AS OF TODAY, THE RATTLE IS STRONGLY PRESENT AGAIN. THIS ISSUE IS ONGOING, AND IT IS A MAJOR SAFETY CONCERN FOR ME. THE GLASS ROOF COULD LITERALLY SHATTER AND RESULT IN A... Read more
Incident date: May 8, 2020
INCIDENT DATE: 5/9/20 MILEAGE: 70,290 MILES SUMMARY: I REVERSED OUT OF PARKING SPACE, SHIFTED MY CAR INTO DRIVE, AND MY CAR ABRUPTLY HESITATED, DECELERATED, RESISTED, AND JERKED UPON ENGAGING THE GAS PEDAL; A SERIES OF MULTIPLE WARNING/INDICATOR LIGHTS SIMULTANEOUSLY FLASHED ON THE OBD SCREEN WHILE MY CAR WAS IN MOTION. THE CAR CONTINUED TO DECELERATE, JERK & HESITATE.MESSAGES REFERENCED HYBRID,... Read more
Incident date: May 8, 2020
INCIDENT DATE: 5/9/20 MILEAGE: 70,290 MILES SUMMARY: I REVERSED OUT OF PARKING SPACE, SHIFTED MY CAR INTO DRIVE, AND MY CAR ABRUPTLY HESITATED, DECELERATED, RESISTED, AND JERKED UPON ENGAGING THE GAS PEDAL; A SERIES OF MULTIPLE WARNING/INDICATOR LIGHTS SIMULTANEOUSLY FLASHED ON THE OBD SCREEN WHILE MY CAR WAS IN MOTION. THE CAR CONTINUED TO DECELERATE, JERK & HESITATE.MESSAGES REFERENCED HYBRID,... Read more
Incident date: May 8, 2020
INCIDENT DATE: 5/9/20 MILEAGE: 70,290 MILES SUMMARY: I REVERSED OUT OF PARKING SPACE, SHIFTED MY CAR INTO DRIVE, AND MY CAR ABRUPTLY HESITATED, DECELERATED, RESISTED, AND JERKED UPON ENGAGING THE GAS PEDAL; A SERIES OF MULTIPLE WARNING/INDICATOR LIGHTS SIMULTANEOUSLY FLASHED ON THE OBD SCREEN WHILE MY CAR WAS IN MOTION. THE CAR CONTINUED TO DECELERATE, JERK & HESITATE.MESSAGES REFERENCED HYBRID,... Read more
Incident date: May 4, 2020
I PARKED MY CAR TO DETAIL IT AND AFTER I WENT TO DRIVE TO THE STORE AND MY CAR WASN'T REACHING ABOVE 4000 RPMS AND WOULDN'T GO OVER 60 MPH ...ITS ACTING LIKE THERE IS A REV LIMITER AND THROW 2 NEW CODES...NEVER GOT ENGINE BAY WET JUS OUTER BODY OF VEHICLE ...DIAGNOSTIC CODES ARE P0322 AND P0421 I BELIEVE ONE IS FOR THE ENGINE IGNITION DISTRIBUTOR NO SIGNAL AND ALSO CATALYTIC SYSTEM BELOW THRESHOL... Read more
Incident date: May 4, 2020
I PARKED MY CAR TO DETAIL IT AND AFTER I WENT TO DRIVE TO THE STORE AND MY CAR WASN'T REACHING ABOVE 4000 RPMS AND WOULDN'T GO OVER 60 MPH ...ITS ACTING LIKE THERE IS A REV LIMITER AND THROW 2 NEW CODES...NEVER GOT ENGINE BAY WET JUS OUTER BODY OF VEHICLE ...DIAGNOSTIC CODES ARE P0322 AND P0421 I BELIEVE ONE IS FOR THE ENGINE IGNITION DISTRIBUTOR NO SIGNAL AND ALSO CATALYTIC SYSTEM BELOW THRESHOL... Read more
Incident date: May 19, 2020
TL* THE CONTACT OWNS A 2015 AUDI A3. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO AUDI WESTMONT (276 E OGDEN AVE, WESTMONT, IL 60559) WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN AIR BAG FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEA... Read more
Incident date: May 15, 2020
TL* THE CONTACT STATED THAT HIS SON OWNS A 2013 AUDI A5. THE CONTACT STATED WHILE VEHICLE WAS PARKED AND NOT RUNNING, IT CRASHED INTO A FENCE WITHOUT WARNING ON PRIVATE PROPERTY. THERE WERE NO FIRE, REPORTED INJURIES OR POLICE REPORT FILED. THE CONTACT WAS CONCERNED THAT THERE WAS A FAILURE WITH THE TRANSMISSION. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED IN REGARDS TO THE FAILURE. THE... Read more
Crash
Incident date: Apr 2, 2020
BOTH TURBOS ON THE ENGINE WERE DAMAGED TO THE POINT OF REPLACEMENT, CAUSING THE CAR TO STALL OUT AT IDLE AT A BUSY INTERSECTION PUTTING ME IN DANGER OF AN ACCIDENT. MY CAR HAD LESS THAN 50,000 MILES ON IT. *TR
Incident date: Feb 5, 2020
OCCASIONAL SHORTAGE IN TURN SIGNAL AND BREAK LIGHTS.
Incident date: May 1, 2020
WHILE DRIVING AND GETTING OFF A HIGHWAY EXIT THE VEHICLE WITHOUT NOTICE STARTED TO STALL AS IF MISFIRING AND RUNNING ERRATIC WITHOUT NO ENGINE TROUBLE CODES OR WARNING LIGHTS AT A RED LIGHT STOP. I MANAGED TO GET HOME ABOUT HALF MILE AND ONCE PARKED COULDN'T TURN THE VEHICLE ON. IT ONLY CRANKED AND WHEN IT DID TURN ON IT WOULD SHAKE IDLE ERRATIC AND THEN TURN OFF. TOWED IT TO THE DEALER FEW DAYS L... Read more
Incident date: May 15, 2020
SINCE DAY 1 OF OWNERSHIP 9/29/19 THE 2019 AUDI Q7 HAS HAD AN INTERMITTENT ELECTRONIC STEERING ISSUE WHERE STEERING AUTOMATICALLY BECOMES HEAVIER. THIS RESULTS IN MORE EFFORT TO EFFECTIVELY STEER THE VEHICLE. AUDI OF BEAVERTON OR WHERE THE 2019 Q7 WAS PURCHASED NEW HAS ATTEMPTED TO FIX TWICE. THE SECOND ATTEMPT RESULTED IN FULL REPLACEMENT OF THE ELECTRONIC STEERING RACK. ISSUE RANDOMLY PRESENTS ... Read more
Incident date: Dec 10, 2018
THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S ... Read more
Incident date: Dec 10, 2018
THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S ... Read more
Incident date: Dec 10, 2018
THE CAR'S OVERALL ELECTRONIC RELIABILITY AND SAFETY ARE HUGE AREAS OF CONCERN. REARVIEW CAMERA AND SENSORS DO NOT ALWAYS WORK. SOMETIMES IT WILL OPERATE WHILE CAR IS IN MOTION BUT IT WILL BLACK OUT WHICH ULTIMATELY IMPAIRS THE DRIVER'S ABILITY TO REVERSE AND AVOID ANY OBJECTS AND PEDESTRIANS. THIS IS POTENTIALLY DANGEROUS IN HIGH-FOOT TRAFFIC AREA LIKE SHOPPING MALL. IN ADDITION, THE CAR'S ... Read more
Incident date: Feb 27, 2020
BOTH FRONT DAYTIME RUNNING LIGHTS (DRLS) FADING TO YELLOW COLOR. THE DRLS LOOK LIKE THEY ARE OFF WHEN DRIVING IN THE DAYTIME. THE LED STRIP IS ALSO FADED WHEN HEADLIGHT CONTROL IS SWITCHED TO ON. LIMITS VISIBILITY IN THE NIGHTTIME. THIS CONDITION OCCURS WHEN THE CAR IS PARKED, IN MOTION, AND AFTER MULTIPLE RESTARTS. *TR
Incident date: Jun 10, 2019
TL* THE CONTACT OWNS A 2018 AUDI A7. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY STRONG FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUDI SAN DIEGO (9010 MIRAMAR RD, SAN DIEGO, CA 92126) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS LESS EVIDENT DURING THE WINTER MONTHS. THE VEHICLE WAS NOT R... Read more
Incident date: May 11, 2020
AUDI PASSENGER OCCUPANT SYSTEM CONSISTENTLY FAULTS EFFECTIVELY DISABLING THE PASSENGER AIRBAG. THIS ISSUE OCCURS MOSTLY WHILE A PASSENGER IS IN THE SEAT, BUT FROM TIME TO TIME WILL OCCUR WHEN NO PASSENGER IS PRESENT. IT OCCURS WHILE STATIONARY AND IN MOTION DURING NORMAL DAY TO DAY DRIVING. I HAVE HAD THE PODS RECALL PERFORMED ON THE VEHICLE BACK IN SEPTEMBER 2019, WHICH HAS MADE THE ISSUE WORSE. ... Read more
Incident date: May 11, 2020
MY CAR HAS HAD ELECTRICAL ISSUES THAT THE DEALER HAS NOT BEEN ABLE TO RESOLVE. THINGS HAVE GOTTEN WORSE. YESTERDAY MY SON THROUGH A FIT WHILE DRIVING ON THE FREEWAY AND OPENED THE BACK DOOR WHILE I WAS GOING OVER 60 MILES AN HOUR AND THE DOOR LOCK LIGHT WAS LIT. I FEEL THAT UNDER NO CIRCUMSTANCE SHOULD IT BE POSSIBLE OF THE DOOR TO BE ABLE TO OPEN WHILE DRIVING AT HIGH SPEEDS. I HAVE DISCUSSED THI... Read more
Incident date: May 11, 2020
MY CAR HAS HAD ELECTRICAL ISSUES THAT THE DEALER HAS NOT BEEN ABLE TO RESOLVE. THINGS HAVE GOTTEN WORSE. YESTERDAY MY SON THROUGH A FIT WHILE DRIVING ON THE FREEWAY AND OPENED THE BACK DOOR WHILE I WAS GOING OVER 60 MILES AN HOUR AND THE DOOR LOCK LIGHT WAS LIT. I FEEL THAT UNDER NO CIRCUMSTANCE SHOULD IT BE POSSIBLE OF THE DOOR TO BE ABLE TO OPEN WHILE DRIVING AT HIGH SPEEDS. I HAVE DISCUSSED THI... Read more
Incident date: Apr 15, 2019
THE CAR ENGINE STALLED WHILE DRIVING ON THE HIGHWAY, THE VEHICLE WOULDN'T RESTART. HAD TO CALL TOW TRUCK TO TAKE IT TO THE DEALERSHIP. BOTH TURBOS HAD MECHANICAL MALFUNCTION AND HAD TO BE REPLACED. *TR
Incident date: May 11, 2020
PER AUDI DEALERSHIP AND FIDELITY WARRANTY, CLEANING OF THE SECONDARY AIR PORTS ARE NOT CONSIDERED ESSENTIAL ENOUGH TO BE COVERED BY THE EXTENDED WARRANTY. I WAS GIVEN THE REASONING THAT CLEANING IS NOT CONSIDERED A FAILURE OF PARTS; AND THEREFORE, DOES NOT MEET WARRANTY COVERAGE REQUIREMENTS, ALTHOUGH IT DOES ILLUMINATE THE CHECK ENGINE LIGHT AND IS DEEMED CRITICAL BY THE AUDI TECHNICIAN. *TR
Incident date: Apr 30, 2020
THE PASSENGER SIDE WIPER BROKE IN HEAVY RAIN. I CALLED THE COMPANY AND THEY REFUSED TO FIX BECAUSE IT IS OUT OF WARRANTY EVEN THOUGH THIS IS A KNOWN AND COMMON PROBLEM. *TR
Incident date: Apr 15, 2020
AUDI PRE-SENSE BRAKING FAULT; RECALL NEEDED! 1- WHILE MOVING FORWARD ON AN EMPTY, FLAT, 2-LANE, SUBURBAN ROAD AT APPROXIMATELY 35MPH, THE BRAKES SUDDENLY ACTIVATED, BRING MY VEHICLE TO A NEAR STOP, WITH A LOUD, GRINDING SOUND. TERRIFYING. THERE WERE NO OBJECTS OR VEHICLES ON THE ROAD, NO GLARING SUNLIGHT OR OTHER PROBLEMS THAT COULD HAVE CAUSED THIS. APRIL 15, 2020. 2- TWICE OR MORE, IN THE FEW... Read more