Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Aug 4, 2020
TL* THE CONTACT OWNS A 2013 AUDI S5. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT VARIOUS SPEEDS, AN ABNORMAL ODOR WAS INSIDE THE VEHICLE. THE CONTACT'S WIFE DROVE THE VEHICLE TO THE RESIDENCE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED FUEL LEAKING IN THE ENGINE COMPARTMENT. GREEN AUDI (3881 WABASH AVE, SPRINGFIELD, IL 62711) WAS CONTACTED AND INFORMED THE CONTACT THAT AN APPOINTMENT ... Read more
Incident date: Jul 24, 2020
I NOW HAVE A BRAND NEW CAR FOR 4 WEEKS..ON 5 SEPARATE OCCASIONS, THE START/STOP FEATURE ON THE VEHICLE HAS PRESENTED A MAJOR PROBLEM...IT STALLS EPISODICALLY WHEN THE BRAKES ARE APPLIED...IT STOPS BUT THEN DOES NOT START. THE WORST WAS PULLING INTO AN INTERSECTION, STOPPED TO LOOK FOR ONCOMING TRAFFIC...BEFORE I SAW A CAR WAS HEADING DOWN THE HILL, I TRIED TO PULL OUT BUT THE CAR STALLED AND... Read more
Incident date: Aug 14, 2020
TL* THE CONTACT OWNS A 2015 AUDI A3. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS A FALSE WARNING FROM THE AIR BAG SYSTEM THAT DEACTIVATED THE PASSENGER'S SIDE AIR BAG. THE VEHICLE WAS TAKEN TO RUSNAK/PASADENA AUDI (267 W COLORADO BLVD, PASADENA, CA 91105, (626) 714-3159). THE CONTACT HAD NOT YET AUTHORIZED THE REPAIRS ... Read more
Incident date: Aug 14, 2020
TL* THE CONTACT OWNS A 2015 AUDI A3. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS A FALSE WARNING FROM THE AIR BAG SYSTEM THAT DEACTIVATED THE PASSENGER'S SIDE AIR BAG. THE VEHICLE WAS TAKEN TO RUSNAK/PASADENA AUDI (267 W COLORADO BLVD, PASADENA, CA 91105, (626) 714-3159). THE CONTACT HAD NOT YET AUTHORIZED THE REPAIRS ... Read more
Incident date: Jul 23, 2020
CAR HAS A LANE KEEPING ASSISTANT WHICH IS AGGRESSIVE. CAR DOESN'T ALLOW YOU TO PASS PARKED VEHICLE SUCH AS A UPS DELIVERY TRUCK, PEDESTRIANS OR BICYCLISTS WITHOUT TRYING TO STEER YOU BACK TOWARD THE OBJECT, VEHICLE OR BICYCLIST YOU'RE TRYING TO PASS BY PULLING TO THE LEFT TOWARD CENTER ROADWAY LINES. ALMOST STRUCK A UPS TRUCK AFTER CAR ABRUPTLY STEERED CAR BACK TOWARD THE STOPPED TRUCK, ALSO OCCUR... Read more
Incident date: Aug 20, 2020
I BOUGHT MY 2020 Q3 SLINE PREMIUM ON AUGUST 15, 2020. THE VEHICLE HAD STALLED TWICE, FIRST ON AUGUST 17, 2020 AND SECOND ON AUGUST 20, 2020. IN BOTH CASES, THE ENGINE STOPPED AS SOON AS I STOPPED IN AUTO WITH MY PARKING BRAKES ENGAGED. THE DISPLAY SCREEN ALSO WENT DEAD/BLANK IN BOTH CASES. IN BOTH CASES I HAD TO RESTART BEFORE I CAN DRIVE. I ALSO NOTICE THAT WHEN STOPPED AND THE AUTO STOP ENGAGES... Read more
Incident date: Aug 20, 2020
I BOUGHT MY 2020 Q3 SLINE PREMIUM ON AUGUST 15, 2020. THE VEHICLE HAD STALLED TWICE, FIRST ON AUGUST 17, 2020 AND SECOND ON AUGUST 20, 2020. IN BOTH CASES, THE ENGINE STOPPED AS SOON AS I STOPPED IN AUTO WITH MY PARKING BRAKES ENGAGED. THE DISPLAY SCREEN ALSO WENT DEAD/BLANK IN BOTH CASES. IN BOTH CASES I HAD TO RESTART BEFORE I CAN DRIVE. I ALSO NOTICE THAT WHEN STOPPED AND THE AUTO STOP ENGAGES... Read more
Incident date: Jul 20, 2020
CAR SUDDENLY TIED WHILE DRIVING IN CITY; ENGINE/ALL SYSTEMS SHUT OFF. IT TOOK SEVERAL HOURS FOR ROADSIDE ASSISTANCE TO ARRIVE, AND THE 1ST 2 TOWING COMPANIES COULD NOT DISENGAGE THE BRAKING SYSTEM TO LOAD ONTO TRUCK! ONCE VEHICLE TOWED TO AUDI DEALER, THEIR DIAGNOSIS WAS "GATEWAY CONTROL MODULE J533, WATER IN CONTROL MODULE, CORROSION IN CONNECTOR, CAUSING FUSE FOR GATEWAY CONTROL UNIT TO BLOW"... Read more
Incident date: Dec 1, 2016
THE TRIM ON BOTH SIDES OF THE FRONT SEATS IS LOOSE AND BROKEN, I AM CONCERNED THAT THE AIRBAG WON'T DEPLOY PROPERLY IF NOT ADDRESSED BY AUDI. THE DEALERSHIP WANTS $2700 TO FIX THIS ISSUE. I HAVE CONTACTED AUDI CUSTOMER CARE AND THEY HAVE ADVISED THAT IT IS CUSTOMER PAY DUE TO BEING OUTSIDE THE WARRANTY PERIOD.
Incident date: Dec 1, 2016
THE TRIM ON BOTH SIDES OF THE FRONT SEATS IS LOOSE AND BROKEN, I AM CONCERNED THAT THE AIRBAG WON'T DEPLOY PROPERLY IF NOT ADDRESSED BY AUDI. THE DEALERSHIP WANTS $2700 TO FIX THIS ISSUE. I HAVE CONTACTED AUDI CUSTOMER CARE AND THEY HAVE ADVISED THAT IT IS CUSTOMER PAY DUE TO BEING OUTSIDE THE WARRANTY PERIOD.
Incident date: Aug 3, 2020
MY CAR WENT INTO LIMP MODE WHERE THE TRANSMISSION DOESN'T ENGAGE AND COME TO FIND OUT IT WAS THE MECHATRONIC UNIT IN THE TRANSMISSION AND A VERY WELL KNOWN PROBLEM. THE CAR WOULDN'T MOVE WHEN I WAS ON A BUSY ROAD. IT SAID CONTINUE TO DRIVE BUT I COULDN'T. IT HAPPENED AT 65K MILES. I HAD IT REBUILT FOR OVER $2000 AND THE CAR IS VERY WELL MAINTAINED.
Incident date: Aug 10, 2020
ENGINE MALFUNCTION PREVENTED THE VEHICLE TO ENGAGE AND A SIGNIFICANT LAG. CORRECTION OF THE FAILURE HAS BEEN ATTEMPTED TWICE AND A THIRD ATTEMPT TO CORRECT MALFUNCTION IS CURRENTLY IN PROGRESS WITH NO MOVEMENT AS OF YET. GAS TANK HAS BEEN DRAINED AND REFILLED AND DID NOT CORRECT ISSUE. DEFINITELY NOT A GASOLINE TYPE ISSUE.
Incident date: Aug 10, 2020
ENGINE MALFUNCTION PREVENTED THE VEHICLE TO ENGAGE AND A SIGNIFICANT LAG. CORRECTION OF THE FAILURE HAS BEEN ATTEMPTED TWICE AND A THIRD ATTEMPT TO CORRECT MALFUNCTION IS CURRENTLY IN PROGRESS WITH NO MOVEMENT AS OF YET. GAS TANK HAS BEEN DRAINED AND REFILLED AND DID NOT CORRECT ISSUE. DEFINITELY NOT A GASOLINE TYPE ISSUE.
Incident date: Aug 10, 2020
ENGINE MALFUNCTION PREVENTED THE VEHICLE TO ENGAGE AND A SIGNIFICANT LAG. CORRECTION OF THE FAILURE HAS BEEN ATTEMPTED TWICE AND A THIRD ATTEMPT TO CORRECT MALFUNCTION IS CURRENTLY IN PROGRESS WITH NO MOVEMENT AS OF YET. GAS TANK HAS BEEN DRAINED AND REFILLED AND DID NOT CORRECT ISSUE. DEFINITELY NOT A GASOLINE TYPE ISSUE.
Incident date: Aug 15, 2020
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES... Read more
Incident date: Aug 15, 2020
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES... Read more
Incident date: Aug 15, 2020
BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES... Read more
Incident date: Aug 14, 2020
VEHICLE STABILITY WHILE DRIVING ON AUTOMATIC DRIVING /LANE KEEPING SYSTEM FAILED 3 TIMES ALMOST CAUSING VEHICLE TO LOOSE CONTROL AND CRASH. ON 4 OTHER OCCASIONS THE VEHICLES LANE KEEPING FAILED TO KEEP BETWEEN LANES AND INSTEAD VEAR VEHICLE IN DIFFERENT STEERING DIRECTIONS, FORCING ME TO PULL AGAINST THE STEARING WHEEL TO GO BACK STRAIGHT. AUDI AMERICA AND LOCAL DEALER CONTINUE TO SAY EVERYTHING I... Read more
Crash
Incident date: Aug 14, 2020
VEHICLE STABILITY WHILE DRIVING ON AUTOMATIC DRIVING /LANE KEEPING SYSTEM FAILED 3 TIMES ALMOST CAUSING VEHICLE TO LOOSE CONTROL AND CRASH. ON 4 OTHER OCCASIONS THE VEHICLES LANE KEEPING FAILED TO KEEP BETWEEN LANES AND INSTEAD VEAR VEHICLE IN DIFFERENT STEERING DIRECTIONS, FORCING ME TO PULL AGAINST THE STEARING WHEEL TO GO BACK STRAIGHT. AUDI AMERICA AND LOCAL DEALER CONTINUE TO SAY EVERYTHING I... Read more
Crash
Incident date: Aug 14, 2020
CONTINUE TO MALFUNCTION WHILE DRIVING. LIGHT,BRAKE, SEAT LIGHT,SYSTEM LIGHT,TIRE PRESSURE LIGHT, STEERING LIGHT, EVERYTHING IS MALFUNCTION INCLUDING THE BATTERY LIFHT,LIGHT, UT WOULDN'T START,HAD THE BATTERY REPLACE AND ALL THE LIGHTS STILL ON ON THE VEHICLE. AFAID TO DRIVE IT THAT IT COULD CATCH ON FIRE WITH THE ELECTRICAL SYSTEM MALFUNCTION. WOULD NOT START SITTING HAD TO JUMP IT TO GET HOME.
Incident date: Aug 14, 2020
CONTINUE TO MALFUNCTION WHILE DRIVING. LIGHT,BRAKE, SEAT LIGHT,SYSTEM LIGHT,TIRE PRESSURE LIGHT, STEERING LIGHT, EVERYTHING IS MALFUNCTION INCLUDING THE BATTERY LIFHT,LIGHT, UT WOULDN'T START,HAD THE BATTERY REPLACE AND ALL THE LIGHTS STILL ON ON THE VEHICLE. AFAID TO DRIVE IT THAT IT COULD CATCH ON FIRE WITH THE ELECTRICAL SYSTEM MALFUNCTION. WOULD NOT START SITTING HAD TO JUMP IT TO GET HOME.
Incident date: Aug 14, 2020
CONTINUE TO MALFUNCTION WHILE DRIVING. LIGHT,BRAKE, SEAT LIGHT,SYSTEM LIGHT,TIRE PRESSURE LIGHT, STEERING LIGHT, EVERYTHING IS MALFUNCTION INCLUDING THE BATTERY LIFHT,LIGHT, UT WOULDN'T START,HAD THE BATTERY REPLACE AND ALL THE LIGHTS STILL ON ON THE VEHICLE. AFAID TO DRIVE IT THAT IT COULD CATCH ON FIRE WITH THE ELECTRICAL SYSTEM MALFUNCTION. WOULD NOT START SITTING HAD TO JUMP IT TO GET HOME.
Incident date: Mar 19, 2020
I ORIGINALLY HAD 3 RECALLS ON MY VEHICLE I CALLED IN TO SEE ABOUT GETTING THEM FIXED FREE OF CHARGE AS EXPLAINED IN THE RECALL TECH BULLETIN .THE CUSTOMER SERVICE REPRESENTATIVE PROCEEDED IN GETTING ALL OF MY INFORMATION THEN AFTER DOING SO TELLS ME THERE ARE NO RECALLS ON MY VEHICLE AND PROCEEDED TO UPDATE MY CARS INFO SHORTLY AFTER I WENT BACK TO THE ORIGINAL SITE OF THIS RECALL PUT IN MY CARS I... Read more
Fire
Incident date: Mar 19, 2020
I ORIGINALLY HAD 3 RECALLS ON MY VEHICLE I CALLED IN TO SEE ABOUT GETTING THEM FIXED FREE OF CHARGE AS EXPLAINED IN THE RECALL TECH BULLETIN .THE CUSTOMER SERVICE REPRESENTATIVE PROCEEDED IN GETTING ALL OF MY INFORMATION THEN AFTER DOING SO TELLS ME THERE ARE NO RECALLS ON MY VEHICLE AND PROCEEDED TO UPDATE MY CARS INFO SHORTLY AFTER I WENT BACK TO THE ORIGINAL SITE OF THIS RECALL PUT IN MY CARS I... Read more
Fire
Incident date: Mar 19, 2020
I ORIGINALLY HAD 3 RECALLS ON MY VEHICLE I CALLED IN TO SEE ABOUT GETTING THEM FIXED FREE OF CHARGE AS EXPLAINED IN THE RECALL TECH BULLETIN .THE CUSTOMER SERVICE REPRESENTATIVE PROCEEDED IN GETTING ALL OF MY INFORMATION THEN AFTER DOING SO TELLS ME THERE ARE NO RECALLS ON MY VEHICLE AND PROCEEDED TO UPDATE MY CARS INFO SHORTLY AFTER I WENT BACK TO THE ORIGINAL SITE OF THIS RECALL PUT IN MY CARS I... Read more
Fire
Incident date: Jul 2, 2002
AIR BAG LIGHT ON,RAN CODE, STATES BAD IGNITER RAN GOOGLE SEARCH SAYS 2005 A4 QUALIFIES FOR RECALL AUDI DEALER STATES NOT ON LIST FOR AIRBAG RECALL THIS IS A SAFETY ISSUE AND SHOULD BE REPAIRED AT NO COST TO ME
Incident date: Feb 27, 2020
MY PERSONAL AUDI A4 WAS INVOLVED IN A FRONT END COLLISION ON AN INNER-CITY ROAD DUE TO LOSS OF FRICTION ON FROZEN ICE. DESPITE THERE ONLY BEING A DRIVER PRESENT IN THE CAR, THE DRIVER SIDE AIRBAG FROM THE STEERING WHEEL DID NOT ACTIVATE WHILE THE PASSENGER SIDE AIRBAG DID. I HAD ALREADY PREVIOUSLY CHECKED THE TAKATA RECALL, WHICH AFFECT THE EXACT MODEL OF MY VEHICLE, YET WHEN I ENTERED THE VIN, IT... Read more
Crash
1 injured
Incident date: Sep 20, 2019
TL* THE CONTACT OWNS A 2015 AUDI S3. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS), HOWEVER A FAILURE OCCURRED. THE CONTACT STATED WHILE DRIVING 30 MPH, THE AIR BAGS WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUDI OF HUNTINGTON LOCATED AT 363 E. JERICHO TURNPIKE, HUNTIN... Read more
Incident date: Aug 12, 2020
TIRE SEPARATION FROM CASING AND MAKER NOT COMMUNICATING RE: STATED WARRANTY/.
Incident date: Aug 9, 2020
I RECENTLY PURCHASED A 2020 AUDI Q5. IT WAS 6 WEEKS OLD AND HAD ABOUT 2300 MILES ON THE ODOMETER. WHEN PULLING OUT OF A PARKING SPACE THE CAR DIED. I COULD NOT GET IT STARTED NO MATTER WHAT I DID. I COULD NOT EVEN GET THE FLASHERS TO TURN ON (TO THE IRE OF THOSE TRYING TO EXIT THE LOT.) AFTER HAVING IT TOWED (I WAS ON VACATION, NO LESS!) I LEARNED THAT THE ELECTRICAL DISTRIBUTION SYSTEM... Read more
Incident date: Jul 15, 2020
I HAVE A 2019 A6 3.0T QUATTRO WITH A SAFETY ISSUE WHEN EXITING THE DRIVER DOOR WHILE AUTO IS IN PARK WITH ENGINE RUNNING. I BROUGHT THIS TO THE ATTENTION OF THE DEALER ON 15 JULY WITH AUDI TECH SERVICE SUGGESTING TO REPLACE DOOR LATCH AND STATING VEHICLE OPERATES "NORMALLY AS DESIGNED" WHEN COMPARED TO SIMILAR VEHICLE. THE SAFETY ISSUE STILL EXISTS WITH HAVING TO PULL DOOR LATCH TWO, THREE AND FOU... Read more
Incident date: Aug 3, 2020
2003 AUDI A4 3.0 CABRIOLET CONVERTIBLE STARTED SHIFTING ROUGH AND HESITANT AND SHUT OFF, CRANKED BACK UP WENT INTO LIMP MODE AND ALL THE SHIFTING GEAR LIGHTS CAME ON R N D 2 , BARELY MADE IT BACK HOME, PUT CODE READER ON CAR HAD A LOT OF CODES ON IT I RESET CODES BUT RND2 LIGHTS STILL ON , POSSIBLE BAD TCM?
Incident date: Nov 20, 2018
I WAS DRIVING MY VEHICLE & NOTICED A FUEL SMELL. WHEN I GOT TO MY DESTINATION SHORTLY DOWN THE ROAD (~1 MILE) I INSPECTED MY ENGINE FOR THE SOURCE OF THE SMELL & FOUND FUEL LEAKING DOWN THE FRONT OF MY ENGINE FROM UNDER THE SUPERCHARGER. AFTER DISASSEMBLING THE TOP OF THE ENGINE I FOUND THE INJECTOR SUPPORTS TO BE THE OLD RECALLED PARTS (VERIFIED WITH ENGRAVED PART NUMBERS). I THEN CALLED THE AUDI... Read more
Incident date: Jan 1, 2017
DASHBOARD WARNING LIGHTS INDICATING AIR BAG IS OFF EVEN WHEN PASSENGER SEAT IS OCCUPIED. UNDER WARRANTY SERVICE WAS PERFORMED AND FAILED TO ADDRESS THE ISSUE, WAS TOLD BY DEALER THAT THE REPAIR WOULD BE $1400 DESPITE SAFETY RECALL AND INADEQUATE EFFORT MADE TO REPAIR VEHICLE SAFETY ISSUE UNDER WARRANTY. AUDI OF GRAPEVINE, TEXAS APPEAR TO BE CROOKS.
Incident date: Jan 1, 2017
DASHBOARD WARNING LIGHTS INDICATING AIR BAG IS OFF EVEN WHEN PASSENGER SEAT IS OCCUPIED. UNDER WARRANTY SERVICE WAS PERFORMED AND FAILED TO ADDRESS THE ISSUE, WAS TOLD BY DEALER THAT THE REPAIR WOULD BE $1400 DESPITE SAFETY RECALL AND INADEQUATE EFFORT MADE TO REPAIR VEHICLE SAFETY ISSUE UNDER WARRANTY. AUDI OF GRAPEVINE, TEXAS APPEAR TO BE CROOKS.
Incident date: Jul 13, 2020
CAT FEELS UNSTABLE WHEN I DRIVE OVER 70 MILES ON THE FREEWAY.. ALSO SEATBELTS LOCK ROOM HARD
Incident date: Jul 13, 2020
CAT FEELS UNSTABLE WHEN I DRIVE OVER 70 MILES ON THE FREEWAY.. ALSO SEATBELTS LOCK ROOM HARD
Incident date: Jul 13, 2020
CAT FEELS UNSTABLE WHEN I DRIVE OVER 70 MILES ON THE FREEWAY.. ALSO SEATBELTS LOCK ROOM HARD
Incident date: Aug 5, 2020
NOTICED AIR BAG LIGHTS ON DIDNT THINK QUICK , ALSO I NOTUCED ELECTRICAL ISSUE HERE & THERE. ENGINE RUNS & SOUNDS LOUDER WHEN USING A/C. WHEN YOU GO TO SHUT OFF VEHICLE THERES A LOUD THUMP THUMP NOISE AT THE END FIR ABOUT 3 MINS OR SO , PROBLEMS STARTING THE ENGINE , BACK WINDSHIELD WIPER TURNS ON BY ITS SELF , A WEEK AGO THE LIGHT IN THE BAVK TURNS ON BY IT SELF. OTHER ENGINE PROBLEMS NOT SURE IF... Read more
Incident date: Aug 5, 2020
NOTICED AIR BAG LIGHTS ON DIDNT THINK QUICK , ALSO I NOTUCED ELECTRICAL ISSUE HERE & THERE. ENGINE RUNS & SOUNDS LOUDER WHEN USING A/C. WHEN YOU GO TO SHUT OFF VEHICLE THERES A LOUD THUMP THUMP NOISE AT THE END FIR ABOUT 3 MINS OR SO , PROBLEMS STARTING THE ENGINE , BACK WINDSHIELD WIPER TURNS ON BY ITS SELF , A WEEK AGO THE LIGHT IN THE BAVK TURNS ON BY IT SELF. OTHER ENGINE PROBLEMS NOT SURE IF... Read more
Incident date: Aug 5, 2020
NOTICED AIR BAG LIGHTS ON DIDNT THINK QUICK , ALSO I NOTUCED ELECTRICAL ISSUE HERE & THERE. ENGINE RUNS & SOUNDS LOUDER WHEN USING A/C. WHEN YOU GO TO SHUT OFF VEHICLE THERES A LOUD THUMP THUMP NOISE AT THE END FIR ABOUT 3 MINS OR SO , PROBLEMS STARTING THE ENGINE , BACK WINDSHIELD WIPER TURNS ON BY ITS SELF , A WEEK AGO THE LIGHT IN THE BAVK TURNS ON BY IT SELF. OTHER ENGINE PROBLEMS NOT SURE IF... Read more
Incident date: Aug 6, 2020
TURBOS OIL SCREEN CLOGGED CAUSING THE TURBOS TO STARVE OF OIL, IN TURN CAUSING THEM TO FAIL, CAR SHUT OFF AT A STOP SIGN AND WOULD NOT MOVE
Incident date: Aug 7, 2020
I WAS PARKING THE CAR AND DROPPING MY KID OFF AT DAYCARE. CAR WAS STATIONARY AND PARKED WHEN I PROCEEDED TO EXIT THE CAR. ELECTRONIC KEY FOB SAT IN THE CENTER CONSOLE UNTOUCHED. PUSHED THE AUTO START/STOP BUTTON TO TURN THE CAR OFF AND EXITED THE CAR WITHOUT THE KEY FOB TO GET MY KID FROM THE CAR SEAT. DRIVER SIDE CAR DOOR CLOSED AND THE CAR LOCKED WITH THE KEY FOB IN THE CENTER CONSOLE. NO O... Read more
Incident date: Jul 30, 2020
I WENT TO PRESS THE BUTTON TO DISABLE START/STOP MODE. THE BUTTON TO DO THIS IS NEXT TO THE ELECTRONIC STABILITY CONTROL BUTTON. I ACCIDENTALLY PRESSED THE ESC BUTTON AND SHUT OF ELECTRONIC STABILITY. **THESE TWO BUTTONS SHOULD NOT BE NEXT TO EACH OTHER. ** THERE SHOULD BE A WAY TO DEFAULT TO DISABLED START/STOP MODE.
Incident date: Jul 26, 2020
ON 7/26/20, WHILE BACKING OUT OF A COSTCO'S PARKING LOT, A MESSAGE SUDDENLY APPEARED ON MY DASHBOARD, 'STEERING DEFECTIVE DO NOT DRIVE VEHICLE'. THE WEATHER WAS HOT WITH TEMPERATURE READING OF 99 DEGREES FAHRENHEIT. MY VEHICLE WAS STILL MOVING, BUT THE STEERING WHEEL BECAME EXTREMELY STIFF I DID NOT HAVE FULL CONTROL OF MY VEHICLE. LUCKILY, I WAS IN THE PARKING LOT AND THERE WAS NO ONCOMING CAR... Read more
Incident date: Aug 5, 2020
THERE IS A CURRENT RECALL ON THE VEHICLES FOR THE FLANGE AROUND THE FUEL PUMP LEAKING. THE REPAIR DOES NOT FIX THE PROBLEM AND IT WILL REOCCUR. AUDI WILL ONLY FIX THE CAR ONCE. NEXT REPAIR IS ON THE OWNER AND COSTS $1,000 TO REPAIR. AUDI REPAIR FACILITY ADMITS IT IS THE VERY PROBLEM AFFECTED IN THE RECALL AND THAT MY VEHICLE IS LEAKING SO MUCH FUEL IT IS IN IMMINENT DANGER OF CATCHING FIRE. THEY W... Read more
Incident date: Jul 19, 2020
I APPROACH A CITY INTERSECTION AT THE FORT LAUDERDALE AIRPORT AND HAD NO BRAKES, STEERING, OR ACCELERATOR CONTROL. THE VEHICLE WAS COMPLETELY UNRESPONSIVE. I FLEW THROUGH THE INSPECTION HITTING THE CURB AND LAUNCHING MY VEHICLE APPROXIMATELY 50' OF DISTANCE OVER A DRAINAGE DITCH SLAMMING TO A COMPLETE STOP ON THE OTHER SIDE. THE SPEED WAS AT LEAST 40-50MPH AT THAT MOMENT, MAYBE FASTER SINCE THE VE... Read more
Crash
2 injured
Incident date: Jul 19, 2020
I APPROACH A CITY INTERSECTION AT THE FORT LAUDERDALE AIRPORT AND HAD NO BRAKES, STEERING, OR ACCELERATOR CONTROL. THE VEHICLE WAS COMPLETELY UNRESPONSIVE. I FLEW THROUGH THE INSPECTION HITTING THE CURB AND LAUNCHING MY VEHICLE APPROXIMATELY 50' OF DISTANCE OVER A DRAINAGE DITCH SLAMMING TO A COMPLETE STOP ON THE OTHER SIDE. THE SPEED WAS AT LEAST 40-50MPH AT THAT MOMENT, MAYBE FASTER SINCE THE VE... Read more
Crash
2 injured
Incident date: Jul 19, 2020
I APPROACH A CITY INTERSECTION AT THE FORT LAUDERDALE AIRPORT AND HAD NO BRAKES, STEERING, OR ACCELERATOR CONTROL. THE VEHICLE WAS COMPLETELY UNRESPONSIVE. I FLEW THROUGH THE INSPECTION HITTING THE CURB AND LAUNCHING MY VEHICLE APPROXIMATELY 50' OF DISTANCE OVER A DRAINAGE DITCH SLAMMING TO A COMPLETE STOP ON THE OTHER SIDE. THE SPEED WAS AT LEAST 40-50MPH AT THAT MOMENT, MAYBE FASTER SINCE THE VE... Read more
Crash
2 injured
Incident date: Jul 31, 2020
WHILE DRIVING THE VEHICLE, I GET AN 'ALTERNATOR FAILURE - BATTERY MIGHT NOT BE CHARGING' WARMING, FEW SECONDS LATER THE CAR ALMOST COMPLETELY SHUT DOWN, THE STEERING WHEEL BECOMES SUPER STIFF, CAN'T ACCELERATE, I ALMOST HIT A CAR NEXT TO ME WHILE TRYING TO GET OUT OF THE ROAD AND PARK IN A SAFE PLACE! LUCKILY WAS A 35 MPH ZONE, IN THE HIGHWAY WOULD HAVE BEEN REALLY DANGEROUS! I TOWED TO A SHOP AND... Read more