Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Aug 12, 2020
FRONT BRAKES HAVE ISSUES FROM THE BEGINNING WITH BRAND NEW TIRES FROM THE DEALER. DEALER CHANGED ALL TIRES WITH BRAND NEW TIRES AGAIN AND BRAKE PADS FOR FRONT BRAKES SIX MONTHS AGO. VEHICLE MAKES NOISE WHEN I PUSH BRAKE. VEHICLE IS NOW WITH THE DEALER AND THEY ARE TRYING TO FIGURE OUT. THIS IS NOT AT ALL ACCEPTABLE BEING A $80K VEHICLE. AUDI SHOULD DISCONTINUE THESE DEFECTIVE VEHICLES AND REFUND T... Read more
Incident date: Aug 3, 2020
COOLANT RESERVOIR WAS REALLY LOW. FILLED IT RIGHT AWAY BUT IT WENT LOW AGAIN A MONTH AFTER. CONFIRMED FROM OTHER OWNERS EXPERIENCING THE SAME ISSUE.
Incident date: Aug 1, 2020
THE VEHICLE EXHIBITS "NOTCHY" STEERING AT HIGHWAY SPEEDS, PARTICULARLY IN COLD WEATHER. AT OR ABOVE APPROXIMATELY 55 MPH, THE STEERING WHEEL TRIES TO "BOUNCE" LEFT AND RIGHT RATHER THAN MAINTAINING CENTER--EVEN WHEN TRAVELING ON A STRAIGHT, FRESHLY-PAVED SECTION OF INTERSTATE. THE DRIVER HAS TO CONSTANTLY ADJUST THE WHEEL TO KEEP THE CAR TRAVELING STRAIGHT. THE STEERING FUNCTIONS NORMALLY OTHERWIS... Read more
Incident date: Sep 26, 2020
I HAD THE PODS RECALL 19V47400 DONE AND NOTICED ABOUT 2 MONTHS AGO THAT THE AIRBAG LIGHT CAME ON SAYING AUDI PRE SENSE SYSTEM FAULT, AND SAFETY SYSTEM: SYSTEM FAULT, WHERE THE PASSENGER SEAT WILL THINK SOMEONE IS IN IT AND THEN WHEN SOMEONE IS IN IT, THE AIRBAG WILL STAY OFF AND OCCASIONALLY COME ON BUT TURN BACK OFF QUICKLY AFTER, ALL WHILE THE AIRBAG LIGHT AND ERRORS STAY ON THE DASH
Incident date: Nov 24, 2020
APPARENTLY AUDI HAD. ARE ALL FOR THIS CAR BECAUSE OF A BAD CYLINDER STATE FORCED AUDI TO DO A RECALL ON THE CAR I JUST PAYED 7K FOR THIS CAR AND THE CYLINDER IS BAD AUDI DOESN'T WANNA HELP ME UNLESS I PAY BUT IT'S AN ISSUE STRAIGHT FROM AUDI WHICH IS NOT FAIR OF AUDI TO DO THAT TO THEIR CUSTOMERS EVEN IF I DIDN'T BUY THE CAR FROM AUDI IT IS STILL A PROBLEM FROM THEIR END EVEN THE GOVERNMENT FORCED... Read more
Incident date: Jan 1, 2019
THIS VEHICLE IS NEEDING A QUART OF OIL EVERY 300-400 MILES. IT'S A 6 YEAR OLD CAR, THERE IS SOMETHING SERIOUSLY WRONG WITH AUDI ENGINE DESIGN. A QUART OF OIL EVERY 300-400 MILES IS COMPLETELY UNACCEPTABLE. SINCE DAY 1 THIS VEHICLE HAS HAD AN OIL CONSUMPTION PROBLEM NOW AT 75K MILES AND THE PROBLEM JUST CONTINUES TO GET WORSE.
Incident date: Jan 1, 2019
THIS VEHICLE IS NEEDING A QUART OF OIL EVERY 300-400 MILES. IT'S A 6 YEAR OLD CAR, THERE IS SOMETHING SERIOUSLY WRONG WITH AUDI ENGINE DESIGN. A QUART OF OIL EVERY 300-400 MILES IS COMPLETELY UNACCEPTABLE. SINCE DAY 1 THIS VEHICLE HAS HAD AN OIL CONSUMPTION PROBLEM NOW AT 75K MILES AND THE PROBLEM JUST CONTINUES TO GET WORSE.
Incident date: Nov 24, 2020
2002 AUDI A4 WITH 370K BURNED A BIT OF OIL WHICH WAS FINE CLEANED THE ENGINE OUT WITH CLEANERS IT SMOKED A BIT WHICH IS NORMAL.. HEADLIGHTS STARTED FLICKERING 'HIDS' SO I PARKED IT. 3 DAYS LATER I GO TO TAKE THE CAR ON A TEST DRIVE AND THE DRIVERS HEADLIGHT LIT ON FIRE ! NOT SURE IF IT WAS A HEADLIGHT ISSUE OR A WIRING ISSUE.. INSURANCE WILL NOT COVER IT.
Fire
Incident date: Nov 24, 2020
2002 AUDI A4 WITH 370K BURNED A BIT OF OIL WHICH WAS FINE CLEANED THE ENGINE OUT WITH CLEANERS IT SMOKED A BIT WHICH IS NORMAL.. HEADLIGHTS STARTED FLICKERING 'HIDS' SO I PARKED IT. 3 DAYS LATER I GO TO TAKE THE CAR ON A TEST DRIVE AND THE DRIVERS HEADLIGHT LIT ON FIRE ! NOT SURE IF IT WAS A HEADLIGHT ISSUE OR A WIRING ISSUE.. INSURANCE WILL NOT COVER IT.
Fire
Incident date: Nov 1, 2020
WHILE ON THE ROAD, ON THE FIRST MONTH OF DRIVING THE CAR AUGUST/SEPTEMBER 2019, THE CAR SLOWED DOWN TO 2-5 MPH WITH A NOTE ON THE DASH SCREEN TO CALL SERVICE. I CRAWLED THE CAR TO THE SIDE OF THE ROAD. GAS PEDAL AND BREAKS NOT WORKING, PULLING THE EMERGENCY PARK BUTTON TO STOP THE CAR. IMMEDIATELY BROUGHT TO AUDI SERVICE IN FAIRFIELD CT FOR DIAGNOSTIC AND FOUND NOTHING. EARLY NOVEMBER 2020 THIS HA... Read more
Incident date: Nov 1, 2020
WHILE ON THE ROAD, ON THE FIRST MONTH OF DRIVING THE CAR AUGUST/SEPTEMBER 2019, THE CAR SLOWED DOWN TO 2-5 MPH WITH A NOTE ON THE DASH SCREEN TO CALL SERVICE. I CRAWLED THE CAR TO THE SIDE OF THE ROAD. GAS PEDAL AND BREAKS NOT WORKING, PULLING THE EMERGENCY PARK BUTTON TO STOP THE CAR. IMMEDIATELY BROUGHT TO AUDI SERVICE IN FAIRFIELD CT FOR DIAGNOSTIC AND FOUND NOTHING. EARLY NOVEMBER 2020 THIS HA... Read more
Incident date: Nov 1, 2020
WHILE ON THE ROAD, ON THE FIRST MONTH OF DRIVING THE CAR AUGUST/SEPTEMBER 2019, THE CAR SLOWED DOWN TO 2-5 MPH WITH A NOTE ON THE DASH SCREEN TO CALL SERVICE. I CRAWLED THE CAR TO THE SIDE OF THE ROAD. GAS PEDAL AND BREAKS NOT WORKING, PULLING THE EMERGENCY PARK BUTTON TO STOP THE CAR. IMMEDIATELY BROUGHT TO AUDI SERVICE IN FAIRFIELD CT FOR DIAGNOSTIC AND FOUND NOTHING. EARLY NOVEMBER 2020 THIS HA... Read more
Incident date: Nov 21, 2020
I WAS DRIVING IN THE RAIN WITH MY WIPERS ON, SET ON LOW WHEN THE PASSENGER SIDE WIPER EJECTED ITSELF AND THE WIPER ARM BROKE NEAR THE BASE. TO KEEP MY WINDSHIELD FROM BEING SCRATCHED I HAD TO TURN MY WIPERS OFF ALTOGETHER FORCING ME TO DRIVE IN THE UNSAFE CONDITION OF POOR VISIBILITY. THERE WERE NO SIGNS THAT THE ARM WAS ABOUT TO BREAK OR THE WIPER WAS ABOUT TO COME OFF, THEY DID SO VERY SUDDENLY.
Incident date: Oct 17, 2020
CAR IS LEAKING & BURNING OIL AND IS HAVING ELECTRICAL PROBLEMS OPEN SHORT TO GROUND I ONLY HAD THE CAR 2 MONTHS THE FUEL SYSTEM IS MALFUNCTIONING MY ENGINE LIGHT & MY EPIC LIGHT IS ON SMOKE IS COMING COMING FROM THE ENGINE & THE ENGINE IS SHAKING ROUGHLY & THESE ARE SOME OF THE RECALLS BUT THERE SAYING THE RECALLS HAVE ALREADY BEEN TAKING CAR OF BUT SEEMS LIKE THE PROBLEM IS REOCCURRING. I WAS IDL... Read more
Incident date: Oct 17, 2020
CAR IS LEAKING & BURNING OIL AND IS HAVING ELECTRICAL PROBLEMS OPEN SHORT TO GROUND I ONLY HAD THE CAR 2 MONTHS THE FUEL SYSTEM IS MALFUNCTIONING MY ENGINE LIGHT & MY EPIC LIGHT IS ON SMOKE IS COMING COMING FROM THE ENGINE & THE ENGINE IS SHAKING ROUGHLY & THESE ARE SOME OF THE RECALLS BUT THERE SAYING THE RECALLS HAVE ALREADY BEEN TAKING CAR OF BUT SEEMS LIKE THE PROBLEM IS REOCCURRING. I WAS IDL... Read more
Incident date: Oct 17, 2020
CAR IS LEAKING & BURNING OIL AND IS HAVING ELECTRICAL PROBLEMS OPEN SHORT TO GROUND I ONLY HAD THE CAR 2 MONTHS THE FUEL SYSTEM IS MALFUNCTIONING MY ENGINE LIGHT & MY EPIC LIGHT IS ON SMOKE IS COMING COMING FROM THE ENGINE & THE ENGINE IS SHAKING ROUGHLY & THESE ARE SOME OF THE RECALLS BUT THERE SAYING THE RECALLS HAVE ALREADY BEEN TAKING CAR OF BUT SEEMS LIKE THE PROBLEM IS REOCCURRING. I WAS IDL... Read more
Incident date: Nov 1, 2020
FUEL LEAKING FROM FUEL PUMP UNDER PASSENGER 'S SEAT AFRAID TO DRIVER IT BECAUSE AS LONG AS THE ENGINE IS RUNNING THE FUEL CONTINUE TOO LEAK WHETHER THE CAR IS MOVING OR STATIONARY!!
Incident date: Oct 14, 2020
MY CAR WAS STATIONARY AND OIL IS LEAKING FROM THE ENGINE MY FUEL SYSTEM IS MESSING UP. ALSO I'M HAVING ELECTRICAL PROBLEMS CYLINDER 1 MISFIRE OPEN GROUND OR SHORT TO GROUND CIRCUIT .
Incident date: Oct 14, 2020
MY CAR WAS STATIONARY AND OIL IS LEAKING FROM THE ENGINE MY FUEL SYSTEM IS MESSING UP. ALSO I'M HAVING ELECTRICAL PROBLEMS CYLINDER 1 MISFIRE OPEN GROUND OR SHORT TO GROUND CIRCUIT .
Incident date: Oct 14, 2020
MY CAR WAS STATIONARY AND OIL IS LEAKING FROM THE ENGINE MY FUEL SYSTEM IS MESSING UP. ALSO I'M HAVING ELECTRICAL PROBLEMS CYLINDER 1 MISFIRE OPEN GROUND OR SHORT TO GROUND CIRCUIT .
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, A MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL INDICATING THAT THE COLLISION AVOIDANCE SYSTEM WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO D. PATRICK AUDI LOCATED AT 200 N GREEN RIVER RD, EVANSVILLE, IN 47715, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE F... Read more
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, A MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL INDICATING THAT THE COLLISION AVOIDANCE SYSTEM WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO D. PATRICK AUDI LOCATED AT 200 N GREEN RIVER RD, EVANSVILLE, IN 47715, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE F... Read more
Incident date: Nov 17, 2020
THIS VEHICLE HAD A RECALL, AND A NEW ENGINE WAS PUT INTO IT AND EVER SINCE THE NEW ENGINE WAS PUT IN, THE VEHICLE HAS HAD NUMEROUS PROBLEMS AND ELECTRICAL FAILURES. NOW THE NEW ENGINE, WITH LESS THAN 50K IS BURNING OIL AND NO ONE CAN TELL ME WHY. THIS IS BY FAR THE WORST VEHICLE I HAVE EVER OWNED. THE MINUTE THE CAR WAS PURCHASED OFF OF THE LEASE, I FEEL LIKE THE CAR HAS JUST FALLEN APART.
Incident date: Nov 17, 2020
THIS VEHICLE HAD A RECALL, AND A NEW ENGINE WAS PUT INTO IT AND EVER SINCE THE NEW ENGINE WAS PUT IN, THE VEHICLE HAS HAD NUMEROUS PROBLEMS AND ELECTRICAL FAILURES. NOW THE NEW ENGINE, WITH LESS THAN 50K IS BURNING OIL AND NO ONE CAN TELL ME WHY. THIS IS BY FAR THE WORST VEHICLE I HAVE EVER OWNED. THE MINUTE THE CAR WAS PURCHASED OFF OF THE LEASE, I FEEL LIKE THE CAR HAS JUST FALLEN APART.
Incident date: Mar 15, 2020
PROBLEM#1 FUEL DOOR CLIP SUDDENLY STOPPED CLOSING, THEREFORE I COULDN'T FULLY CLOSE IT. PROBLEM #2 TRUNK LATCH STUCK, THEREFORE I HAVE TO GET INTO THE TRUNK USING THE REAR SEATS, THEN RELEASING THE LATCH FROM INSIDE. ALL THIS HAPPENED WITHIN 1 YEAR OF FINANCING THE VEHICLE.
Incident date: Nov 17, 2020
THE START STOP FEATURE NEEDS TO BE DEACTIVATED OTHERWISE THE WHEEL LOCKS UP ONCE STOPPED AND VEHICLE DOES NOT MOVE FORWARD ONCE FOOT RELEASES OFF BRAKE. THE VEHICLE SHUTTERED AND RPM DIAL LIT UP AND ENGINE WAS REVVING ONCE START STOP WAS DEACTIVATED. CAR HAD TO BE PULLED OVER AND SHUT OFF. STARTED AGAIN TO MOVE. CLOCK CHANGED TIME ON ITS OWN. INTERIOR READING LIGHTS CAME ON SPONTANEOUSLY NUMEROUS ... Read more
Incident date: Nov 17, 2020
THE START STOP FEATURE NEEDS TO BE DEACTIVATED OTHERWISE THE WHEEL LOCKS UP ONCE STOPPED AND VEHICLE DOES NOT MOVE FORWARD ONCE FOOT RELEASES OFF BRAKE. THE VEHICLE SHUTTERED AND RPM DIAL LIT UP AND ENGINE WAS REVVING ONCE START STOP WAS DEACTIVATED. CAR HAD TO BE PULLED OVER AND SHUT OFF. STARTED AGAIN TO MOVE. CLOCK CHANGED TIME ON ITS OWN. INTERIOR READING LIGHTS CAME ON SPONTANEOUSLY NUMEROUS ... Read more
Incident date: Nov 17, 2020
THE START STOP FEATURE NEEDS TO BE DEACTIVATED OTHERWISE THE WHEEL LOCKS UP ONCE STOPPED AND VEHICLE DOES NOT MOVE FORWARD ONCE FOOT RELEASES OFF BRAKE. THE VEHICLE SHUTTERED AND RPM DIAL LIT UP AND ENGINE WAS REVVING ONCE START STOP WAS DEACTIVATED. CAR HAD TO BE PULLED OVER AND SHUT OFF. STARTED AGAIN TO MOVE. CLOCK CHANGED TIME ON ITS OWN. INTERIOR READING LIGHTS CAME ON SPONTANEOUSLY NUMEROUS ... Read more
Incident date: Nov 12, 2020
VEHICLE TRANSMISSION DOWNSHIFTS ABRUPTLY WHEN SLOWING TO A STOP. TRANSMISSION SLAMS INTO EACH GEAR AS YOU SLOW CAUSING AN UNEXPECTED INCREASE IN ENGINE BRAKING. THIS OCCURS REGARDLESS OF DRIVE SELECT MODE (COMFORT, AUTO, OR SPORT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS BEHAVIOR ACROSS AUDI OWNER FORUMS FOR VEHICLES WITH THE SAME ENGINE AND TRANSMISSION COMBINATION (3.0L SUPERCHARGED V6 MATED TO... Read more
Incident date: Nov 12, 2020
VEHICLE TRANSMISSION DOWNSHIFTS ABRUPTLY WHEN SLOWING TO A STOP. TRANSMISSION SLAMS INTO EACH GEAR AS YOU SLOW CAUSING AN UNEXPECTED INCREASE IN ENGINE BRAKING. THIS OCCURS REGARDLESS OF DRIVE SELECT MODE (COMFORT, AUTO, OR SPORT). THERE ARE NUMEROUS COMPLAINTS ABOUT THIS BEHAVIOR ACROSS AUDI OWNER FORUMS FOR VEHICLES WITH THE SAME ENGINE AND TRANSMISSION COMBINATION (3.0L SUPERCHARGED V6 MATED TO... Read more
Incident date: Oct 28, 2020
I HAD A ACCIDENT WHILE HYDROPLANED VEHICLE WITH FRONT AND BACK HIT WITH APPT 60M/HR AND AIRBAGS DID NOT DEPLOY!
Crash
Incident date: Nov 14, 2020
I WAS DRIVING MY CAR AND FELT MY BACK IN PAIN/BURNING. THE HEATED SEAT ELEMENT HAD CAUGHT THE SEAT BACK ON FIRE AND BURNED A HOLE THROUGH THE SEAT AND BURNED MY SKIN. LUCKILY, I WAS ON A CITY STREET WITH A SPOT ABLE TO PULL OVER IMMEDIATELY, TURN OFF THE CAR, AND SMOTHER THE FLAME WITH MY JACKET. I THINK THIS IS EXTREMELY DANGEROUS. HAD I BEEN DRIVING AND UNABLE TO PULL OVER THIS WOULD HAVE BURNED... Read more
Fire
1 injured
Incident date: Nov 14, 2020
I WAS DRIVING MY CAR AND FELT MY BACK IN PAIN/BURNING. THE HEATED SEAT ELEMENT HAD CAUGHT THE SEAT BACK ON FIRE AND BURNED A HOLE THROUGH THE SEAT AND BURNED MY SKIN. LUCKILY, I WAS ON A CITY STREET WITH A SPOT ABLE TO PULL OVER IMMEDIATELY, TURN OFF THE CAR, AND SMOTHER THE FLAME WITH MY JACKET. I THINK THIS IS EXTREMELY DANGEROUS. HAD I BEEN DRIVING AND UNABLE TO PULL OVER THIS WOULD HAVE BURNED... Read more
Fire
1 injured
Incident date: Nov 4, 2020
AS I WOULD COME DRIVE ON THE CITY ROADS AND COME TO SLOW DOWN TO A STOP OR MAKE A SIGNAL TURN THE AUTO STOP WOULD COME ON BEFORE MAKING A COMPLETE STOP AND SHUTS THE CAR OFF WHILE STILL IN MOTION. CAUSING THE WHEEL TO LOCK AND I WOULD HAVE TO STOP THE CAR PUT IT IN PARK AND PUSH THE START/STOP BUTTON TO ACTIVATE THE VEHICLE AGAIN.
Incident date: Nov 9, 2020
THERE IS A LEAK FROM THE PANORAMA SUNROOF INTO REAR SIDE CABINET OF THE VEHICLE. THERE IS ALREADY A RECALL #17V001000 BUT MY VEHICLE IS NOT ON THE LIST EVEN THOUGH THE ISSUE IS IDENTICAL TO THE RECALL DESCRIPTION. THE LEAK CAN POTENTIAL CAUSES DAMAGE TO THE SIDE REAR AIRBAG SO IT IS A SAFETY CONCERN FOR ME. HOWEVER, THE CAUSE IS REALLY A DEFECTIVE DRAIN HOSE CONNECTING TO THE SUNROOF DRAIN THAT... Read more
Incident date: Nov 9, 2020
THERE IS A LEAK FROM THE PANORAMA SUNROOF INTO REAR SIDE CABINET OF THE VEHICLE. THERE IS ALREADY A RECALL #17V001000 BUT MY VEHICLE IS NOT ON THE LIST EVEN THOUGH THE ISSUE IS IDENTICAL TO THE RECALL DESCRIPTION. THE LEAK CAN POTENTIAL CAUSES DAMAGE TO THE SIDE REAR AIRBAG SO IT IS A SAFETY CONCERN FOR ME. HOWEVER, THE CAUSE IS REALLY A DEFECTIVE DRAIN HOSE CONNECTING TO THE SUNROOF DRAIN THAT... Read more
Incident date: Nov 1, 2020
FUEL LEAKING ON RIGHT SIDE JUST UNDER THE PASSENGER'S SEAT ON GROUND WHEN CAR IS RUNNING
Incident date: Nov 15, 2020
TL* THE CONTACT OWNS A 2015 AUDI A4. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, SHE ATTEMPTED TO AVOID HITTING ANOTHER VEHICLE THAT HAD DARTED IN FRONT OF HER VEHICLE. DESPITE HER BEST EFFORTS, THE CONTACT CLIPPED THE RIGHT PASSENGER SIDE OF THE OTHER VEHICLE WHICH CAUSED SEVERE DAMAGE TO THE FRONT END OF HER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT'S DAUGHTER HIT HEAD O... Read more
Crash
1 injured
Incident date: Nov 4, 2020
THE FRONT DIFFERENTIAL FAILED WHILE DRIVING THROUGH A BUSY CITY INTERSECTION. AFTER COASTING TO A STOP AND PUSHING THE VEHICLE OUT OF THE ROAD, NONE OF THE FORWARD OR REVERSE GEARS WOULD ENGAGE. TOWED THE VEHICLE TO THE DEALERSHIP, WHO IS ORDERING A NEW FRONT DIFFERENTIAL FROM GERMANY.
Incident date: Sep 17, 2020
WHILE DRIVING IN MODERATE RAIN WITH THE WINDSHIELD WIPERS ON, THE PASSENGER SIDE WINDSHIELD WIPER FLEW OFF. I ORDERED A NEW PASSENGER SIDE WINDSHIELD WIPER AND IT WORKED FOR A MONTH. THEN THE PASSENGER SIDE WIPER FROZE DURING USE, CAUSING THE DRIVER SIDE WIPER TO HIT IT.
Incident date: Jun 10, 2020
AUDI HAS USED A TIMING CHAIN IN THE 4.2L V8 ENGINE. BECAUSE TIMING CHAINS ARE TYPICALLY VERY RELIABLE, THE CHAIN HAS BEEN PLACED AT THE REAR OF THE ENGINE NEAR THE FIREWALL. THE PROBLEM IS THAT THE TIMING TENSIONERS ARE MADE OF PLASTIC AND PRONE TO BREAKAGE. THIS CAN RESULT IN CATASTROPHIC ENGINE FAILURE.
Incident date: Nov 1, 2020
TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE STARTED SMELLING FUEL INSIDE THE CABIN OF THE VEHICLE. THE CONTACT CALLED THE LOCAL DEALER KARMART OF MAUI (411 HUKU LII PL #103, KIHEI, HI 96753, (808) 419-7400) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE CONTAC... Read more
Incident date: Oct 29, 2020
JUNE 2018 PAID OUT OF POCKET FOR PASSENGER PODS DUE TO FAULTY SENSOR FOR PASSENGER AIR BAG. 10/2019 RECALL FOR WIRING WAS DONE. OCTOBER 29 2020, PODS NEED REPLACED AGAIN! OUT OF WARRANTY! THIS IS A HUGE SAFETY CONCERN AND AFTER VIEWING MULTIPLE OTHER COMPLAINTS OF THE SAME ISSUE, A RECALL MUST BE DONE! AUDI NEEDS TO TAKE RESPONSIBILITY AND ADDRESS THEIR FAULTY ISSUE WHICH SHOULD HE COVERED UNDER... Read more
Incident date: Oct 29, 2020
JUNE 2018 PAID OUT OF POCKET FOR PASSENGER PODS DUE TO FAULTY SENSOR FOR PASSENGER AIR BAG. 10/2019 RECALL FOR WIRING WAS DONE. OCTOBER 29 2020, PODS NEED REPLACED AGAIN! OUT OF WARRANTY! THIS IS A HUGE SAFETY CONCERN AND AFTER VIEWING MULTIPLE OTHER COMPLAINTS OF THE SAME ISSUE, A RECALL MUST BE DONE! AUDI NEEDS TO TAKE RESPONSIBILITY AND ADDRESS THEIR FAULTY ISSUE WHICH SHOULD HE COVERED UNDER... Read more
Incident date: Nov 10, 2020
MY SUNROOF/MOONROOF SPONTANEOUSLY EXPLODED AS I WAS SITTING COMPLETELY STATIONARY AT A TRAFFIC LIGHT ON A PERFECTLY SUNNY DAY. NOTHING HIT MY CAR OR THE SUNROOF. I WAS LESS THAN 2 MILES FROM MY HOUSE ON A SECONDARY ROAD WITH MINIMAL TRAFFIC. THE SOUND WAS LIKE A GUNSHOT, WHICH IS WHAT I THOUGHT IT WAS FOR A BRIEF MOMENT. THE GLASS EXPLODED WITH SUCH FORCE THAT FINE SHARDS OF GLASS WERE EMBEDDED IN... Read more
1 injured
Incident date: Nov 5, 2020
I'M VERY UPSET WITH NHTSA AND AUDI. I SUBMITTED A COMPLAINT WITH NHTSA ON 10/22/20 AND THE COMPLAINT NUMBER IS 11365744. AGAIN AS STATED IN MY COMPLAINT THIS IS AN ACTUAL SAFETY ISSUE. I THEN TOOK THE VEHICLE INTO THE DEALERSHIP FOR THEM TO LOOK AT THE PROBLEM. WELL IT TURNS OUT THAT THE DEALERSHIP'S SERVICE DEPARTMENT HAS HAD A NUMBER OF COMPLAINTS JUST LIKE MINE. IT ALSO TURNS OUT THAT AUDI HAS ... Read more
Incident date: Nov 5, 2020
I'M VERY UPSET WITH NHTSA AND AUDI. I SUBMITTED A COMPLAINT WITH NHTSA ON 10/22/20 AND THE COMPLAINT NUMBER IS 11365744. AGAIN AS STATED IN MY COMPLAINT THIS IS AN ACTUAL SAFETY ISSUE. I THEN TOOK THE VEHICLE INTO THE DEALERSHIP FOR THEM TO LOOK AT THE PROBLEM. WELL IT TURNS OUT THAT THE DEALERSHIP'S SERVICE DEPARTMENT HAS HAD A NUMBER OF COMPLAINTS JUST LIKE MINE. IT ALSO TURNS OUT THAT AUDI HAS ... Read more
Incident date: Nov 5, 2020
I'M VERY UPSET WITH NHTSA AND AUDI. I SUBMITTED A COMPLAINT WITH NHTSA ON 10/22/20 AND THE COMPLAINT NUMBER IS 11365744. AGAIN AS STATED IN MY COMPLAINT THIS IS AN ACTUAL SAFETY ISSUE. I THEN TOOK THE VEHICLE INTO THE DEALERSHIP FOR THEM TO LOOK AT THE PROBLEM. WELL IT TURNS OUT THAT THE DEALERSHIP'S SERVICE DEPARTMENT HAS HAD A NUMBER OF COMPLAINTS JUST LIKE MINE. IT ALSO TURNS OUT THAT AUDI HAS ... Read more
Incident date: Aug 27, 2020
MY CONCERN IS THAT THIS CAR BARELY HAD 115,000 MILES ON IT AND I'M NOW DEALING WITH A MAJOR OIL CONSUMPTION WHERE I"M AT THE DEALERSHIP ALMOST ONCE A MONTH. MY CONCERN, IS THAT I'M ON THE OPEN HIGHWAY AND THE CAR TELLS ME TO IMMEDIATELY PARK THE CAR BECAUSE THE OIL IS TOO LOW, RIGHT AFTER GETTING IT TOPPED OFF WEEKS BEFORE. THIS WAS A HAZARD FOR ME BE ALONE ON THE ROAD. I NOTICE OTHER COMPLAINTS ... Read more