Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Dec 25, 2020
TL* THE CONTACT OWNS A 2012 AUDI A4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE AND LOW OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE COILS AND SPARK PLUGS TO BE REPLACED. WHILE DRIVING AFTER THE VEHICLE WAS REPAIRED, THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS BEFORE WITH THE ... Read more
Incident date: Dec 25, 2020
TL* THE CONTACT OWNS A 2012 AUDI A4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE AND LOW OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE COILS AND SPARK PLUGS TO BE REPLACED. WHILE DRIVING AFTER THE VEHICLE WAS REPAIRED, THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS BEFORE WITH THE ... Read more
Incident date: Dec 25, 2020
TL* THE CONTACT OWNS A 2012 AUDI A4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE AND LOW OIL PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE COILS AND SPARK PLUGS TO BE REPLACED. WHILE DRIVING AFTER THE VEHICLE WAS REPAIRED, THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS BEFORE WITH THE ... Read more
Incident date: Aug 1, 2020
IM LOOSING A LITER OF OIL EVERY 200-500 MILES AND TYRANNY FEELS LIKE IT SLIPS A LITTLE BUT THE OIL CONSUMPTION IS WHY IM WRITING THIS I BOUGHT MY 2012 AUDI Q5 PREMIUM SPORT EDITION WITH A 2.0 TURBO WITH 80,000 MILES AND WAS NOT TOLD ABOUT THE OIL CONSUMPTION!!
Incident date: Aug 1, 2020
IM LOOSING A LITER OF OIL EVERY 200-500 MILES AND TYRANNY FEELS LIKE IT SLIPS A LITTLE BUT THE OIL CONSUMPTION IS WHY IM WRITING THIS I BOUGHT MY 2012 AUDI Q5 PREMIUM SPORT EDITION WITH A 2.0 TURBO WITH 80,000 MILES AND WAS NOT TOLD ABOUT THE OIL CONSUMPTION!!
Incident date: Aug 1, 2020
IM LOOSING A LITER OF OIL EVERY 200-500 MILES AND TYRANNY FEELS LIKE IT SLIPS A LITTLE BUT THE OIL CONSUMPTION IS WHY IM WRITING THIS I BOUGHT MY 2012 AUDI Q5 PREMIUM SPORT EDITION WITH A 2.0 TURBO WITH 80,000 MILES AND WAS NOT TOLD ABOUT THE OIL CONSUMPTION!!
Incident date: Dec 5, 2020
DRIVE SYSTEM MALFUNCTION- 05DEC2020 AS I WAS DRIVING ON THE CITY STREET (35MPH) THE SPEED STALLED(DECELERATED) AT 12MPH, I PRESSED ON THE ACCELERATOR PEDAL ALL THE WAY DOWN IN ORDER TO INCREASE THE SPEED BUT WILL NOT INCREASE. I PULLED TO THE SIDE AND STOPPED AND THEN TURNED OFF THE VEHICLE. I WAITED FOR ABOUT 5MINS THEN RESTARTED THE VEHICLE. DRIVE SYSTEM MALFUNCTION ALARM CLEARED AFTERWARDS; I W... Read more
Incident date: Dec 5, 2020
DRIVE SYSTEM MALFUNCTION- 05DEC2020 AS I WAS DRIVING ON THE CITY STREET (35MPH) THE SPEED STALLED(DECELERATED) AT 12MPH, I PRESSED ON THE ACCELERATOR PEDAL ALL THE WAY DOWN IN ORDER TO INCREASE THE SPEED BUT WILL NOT INCREASE. I PULLED TO THE SIDE AND STOPPED AND THEN TURNED OFF THE VEHICLE. I WAITED FOR ABOUT 5MINS THEN RESTARTED THE VEHICLE. DRIVE SYSTEM MALFUNCTION ALARM CLEARED AFTERWARDS; I W... Read more
Incident date: Oct 1, 2020
FAULTY AUDI A4 PODS SENSOR DESPITE PREVIOUSLY REPLACING RECALLED CONNECTOR. PASSENGER AIRBAG DEACTIVATES AND CAUSES FREQUENT DASH ALARMS. REPLACEMENT / REPAIR NOT COVERED UNDER MANUFACTURER OR EXTENDED WARRANTIES. QUOTED REPAIR BY AUDI DEALERSHIP $1700 OUT-OF-POCKET FOR AN OBVIOUSLY FAULTY COMPONENT THAT SEEMS TO BE AFFECTING NUMEROUS AUDI VEHICLE MODELS AND YEARS $1700
Incident date: Dec 23, 2020
AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SIDE UPPER CONTROL ARM. NOW REAR SHOCK IS BAD. ALREADY SPENT OVER $3000 FINE, THE WORST ISSUE I HAVE IS... Read more
Incident date: Dec 23, 2020
AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SIDE UPPER CONTROL ARM. NOW REAR SHOCK IS BAD. ALREADY SPENT OVER $3000 FINE, THE WORST ISSUE I HAVE IS... Read more
Incident date: Dec 23, 2020
AUDI Q5 94,000. I WILL NEVER NEVER BUY AUDI VEHICLE AGAIN. FIRST STARTED WITH OIL LEAK, REPLACED VALVE COVER GASKET, THEN HOOD LATCH SENSOR (GERMAN GENIUS). HOW IN THE WORLD THIS BAD SENSOR MEASURES OIL LEVEL. RACK AND PINION LEAK, THEN TIMING COVER GASKET LEAK. THEN MY MECHANIC REPLACED DRIVER SIDE UPPER CONTROL ARM. NOW REAR SHOCK IS BAD. ALREADY SPENT OVER $3000 FINE, THE WORST ISSUE I HAVE IS... Read more
Incident date: Dec 3, 2020
FUEL PUMP CRACKED AND WAS LEAKING FUEL ON MY GARAGE FLOOR WHICH COULD CASE A CATASTROPHIC FIRE.
Incident date: Dec 11, 2020
SERIOUSLY DANGEROUS STEERING FAILURE IN 2014 AUDI Q5: WARMED THE CAR UP, DROVE 15 MINUTES TO A GAS STATION, TURNED IT OFF TO FUEL UP AND WENT TO RESTART AFTER ENGINE WAS OFF FOR APPROXIMATELY 5 MINUTES, UPON START UP AND THE MESSAGE DISPLAYED "STEERING DEFECTIVE" DO NOT DRIVE VEHICLE. THE POWER STEERING WAS NON FUNCTIONAL AND THE WHEEL ESSENTIALLY LOCKED UP. THIS HAS HAPPENED TWICE, BOTH AT VERY... Read more
Incident date: May 20, 2020
IN MAY OF 2020 I SEVERELY HIT MY HEAD (LEFT SIDE OF FOREHEAD) ON THE C-PILLAR WHILE EXITING THE LEFT-REAR SEAT. THE VEHICLE WAS PARKED AT THE TIME AT THE TIME OF MY HEAD INJURY. THE INJURY WAS CAUSED BECAUSE THE C-PILLAR IS VERY CLOSE TO THE REAR HEADREST, AND TO EXIT THE VEHICLE ONE GENERALLY HAS TO LOOK DOWN AT THE GROUND WHERE ONE IS ABOUT TO STEP. IT IS MY UNDERSTANDING THAT THERE IS CU... Read more
1 injured
Incident date: Dec 17, 2020
THE BRAKES ARE GRABBY AND WITH A GENTLE DEPRESSION OF THE BRAKE PEDAL THE CAR COMES TO A SUDDEN JERKY STOP. USUALLY HAPPENS FROM SLOWING DOWN FROM 10MPH TO 0MPH THE TRANSMISSION JERKS HARD WHEN SPEED DROPS FROM 15MPH THE ENGINE ERRONEOUSLY SHOWS CHECK ENGINE LIGHT DURING NORMAL DRIVING. CYLINDERS SHOW OIL LEAKAGE REPEATEDLY. THIS HAS BECOME A REPEAT ISSUE AND HAVE ASKED THE DEALER / SERVICE CENT... Read more
Incident date: Dec 17, 2020
THE BRAKES ARE GRABBY AND WITH A GENTLE DEPRESSION OF THE BRAKE PEDAL THE CAR COMES TO A SUDDEN JERKY STOP. USUALLY HAPPENS FROM SLOWING DOWN FROM 10MPH TO 0MPH THE TRANSMISSION JERKS HARD WHEN SPEED DROPS FROM 15MPH THE ENGINE ERRONEOUSLY SHOWS CHECK ENGINE LIGHT DURING NORMAL DRIVING. CYLINDERS SHOW OIL LEAKAGE REPEATEDLY. THIS HAS BECOME A REPEAT ISSUE AND HAVE ASKED THE DEALER / SERVICE CENT... Read more
Incident date: Dec 17, 2020
THE BRAKES ARE GRABBY AND WITH A GENTLE DEPRESSION OF THE BRAKE PEDAL THE CAR COMES TO A SUDDEN JERKY STOP. USUALLY HAPPENS FROM SLOWING DOWN FROM 10MPH TO 0MPH THE TRANSMISSION JERKS HARD WHEN SPEED DROPS FROM 15MPH THE ENGINE ERRONEOUSLY SHOWS CHECK ENGINE LIGHT DURING NORMAL DRIVING. CYLINDERS SHOW OIL LEAKAGE REPEATEDLY. THIS HAS BECOME A REPEAT ISSUE AND HAVE ASKED THE DEALER / SERVICE CENT... Read more
Incident date: Nov 11, 2020
POD WHICH CONTROLS THE PASSENGER AIR BAG
Incident date: Jun 16, 2020
TWO ISSUES: THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE 12V CIGARETTE LIGHTER. AFTER A NEW FUSE IS PUT IN, THIS WOULD HAPPEN ON ABOUT EVERY THIRD OR FOURTH TIME OF USING OF THE PUMP. I HAVE REPLACED ABOUT 5 FUSES ALREADY. THE SECOND ISSUE IS THE SQUEAKING OF THE REAR BRAKES WHEN BACKING UP DURING COLD OR HOT. HOWEVER, IT DOES HAPPEN MORE WHEN COLD/IN THE ... Read more
Incident date: Jun 16, 2020
TWO ISSUES: THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE 12V CIGARETTE LIGHTER. AFTER A NEW FUSE IS PUT IN, THIS WOULD HAPPEN ON ABOUT EVERY THIRD OR FOURTH TIME OF USING OF THE PUMP. I HAVE REPLACED ABOUT 5 FUSES ALREADY. THE SECOND ISSUE IS THE SQUEAKING OF THE REAR BRAKES WHEN BACKING UP DURING COLD OR HOT. HOWEVER, IT DOES HAPPEN MORE WHEN COLD/IN THE ... Read more
Incident date: Dec 1, 2020
I GOT A PASSENGER AIRBAG OFF PROBLEM ON THE SECOND YEAR, AND KEEP GOING BACK TO DEALERSHIP TO CHECK THE PROBLEM UNTIL I GOT A RECALL NOTICE. AFTER HAVING THE PASSENGER AIRBAG SENSOR REPAIRED RECALL, THE CAR STILL COMES UP THE SAME PROBLEM PLUS THE PASSENGER SEATBELT OFF LIGHT UP. THE AUDI DEALERSHIP NOW TELL ME THAT THE PODS SENSOR IS FAULTY AND LET ME PAY FOR ITS SAFETY PROBLEMS. I HAVE NO IDEA W... Read more
Incident date: Dec 1, 2020
I GOT A PASSENGER AIRBAG OFF PROBLEM ON THE SECOND YEAR, AND KEEP GOING BACK TO DEALERSHIP TO CHECK THE PROBLEM UNTIL I GOT A RECALL NOTICE. AFTER HAVING THE PASSENGER AIRBAG SENSOR REPAIRED RECALL, THE CAR STILL COMES UP THE SAME PROBLEM PLUS THE PASSENGER SEATBELT OFF LIGHT UP. THE AUDI DEALERSHIP NOW TELL ME THAT THE PODS SENSOR IS FAULTY AND LET ME PAY FOR ITS SAFETY PROBLEMS. I HAVE NO IDEA W... Read more
Incident date: Sep 2, 2020
DEAR NHTSA TEAM. MY VEHICLE DEMONSTRATED A FUEL SMELL IN SEPTEMBER 2020. I ALERTED AUDI THAT I BELIEVED IT WAS COVERED UNDER EITHER 20W9 OR 20BJ. THEY SAID IT WAS NOT. I TOOK IT TO A PRIVATE REPAIR SHOP THAT CHARGED ME $71 TO DIAGNOSE THE PROBLEM. THE REPAIR SHOP (TEAM PREVIOUSLY WORKED FOR AUDI) SHARED THAT THE PROBLEM WAS COVERED UNDER A RECALL. I THEN TOOK THE CAR INTO THE DEALER AND AUDI... Read more
Incident date: Dec 10, 2020
CAR BURNING EXCESSIVE OIL. THE OIL LIGHT COMES ON ALL THE TIME. OIL CONSUMPTION IS NOT NORMAIL. I HAVE TO ADD OIL EVERY 1000 MILES. FROM WHAT I HEAR FROM OTHER AUDI OWNERS TO REPAIR THE ENGINE IT WILL COST AROUND $6,000.00. THE PISTONS AND RINGS ARE DEFECTIVE AND SINCE THERE ARE SOOOO MANY COMPLAINTS, AUDI SHOULD RECALL THIS ISSUE AND FIX IT FOR ALL AFFECTED VEHICLES.
Incident date: Dec 1, 2020
1. ADAPTIVE LIGHT NOT FUNCTIONING. WARNING LIGHT FLASHING FOR OVER A YEAR NOW. " ADAPTIVE LIGHT DEFECTIVE" SYMBOL FLASHING. 2. AC/HEATING FAN "SQUEALING" LOUDLY. BEGAN ABOUT A MONTH AGO.
Incident date: Dec 1, 2020
1. ADAPTIVE LIGHT NOT FUNCTIONING. WARNING LIGHT FLASHING FOR OVER A YEAR NOW. " ADAPTIVE LIGHT DEFECTIVE" SYMBOL FLASHING. 2. AC/HEATING FAN "SQUEALING" LOUDLY. BEGAN ABOUT A MONTH AGO.
Incident date: Aug 2, 2019
FRONT COLLISION WARNING SYSTEM LIGHT DOES NOT ILLUMINATE IN THE HEADS UP DISPLAY AND THE AUDIO PORTION OF THE ALARM IS NOT AUDIBLE. I HAVE TAKEN THIS TO THE DEALER AND THEY HAVE NO RESOLUTION. THE BLIND SIDE WARNING SYSTEM HAS NO AUDIO.
Incident date: Aug 2, 2019
FRONT COLLISION WARNING SYSTEM LIGHT DOES NOT ILLUMINATE IN THE HEADS UP DISPLAY AND THE AUDIO PORTION OF THE ALARM IS NOT AUDIBLE. I HAVE TAKEN THIS TO THE DEALER AND THEY HAVE NO RESOLUTION. THE BLIND SIDE WARNING SYSTEM HAS NO AUDIO.
Incident date: Dec 13, 2020
2019 Q5 - LESS THAN 8,000 MILES. POWER STEERING FAILED. THANKFULLY WAS NOT ON THE MAIN ROAD, BUT THIS IS A LIFE THREATENING FAULT AND POSSESS SERIOUS RISKS. I WAS REVERSING THE VEHICLE IN MY PARKING AND THE STEERING FAILED. THEREAFTER, GOT IT TOWED TO BELL AUDI AT EDISON.
Incident date: Mar 19, 2020
IN 2019, I WAS NOTIFIED OF A RECALL CONSISTING OF THE PODS(PASSENGER OCCUPANT DETECTION SYSTEM) SYSTEM STATING THAT THE WIRING AND CONNECTOR NEEDED TO BE CHANGED. I TOOK THE VEHICLE IN TO THE DEALERSHIP TO HAVE THE RECALL SERVICE REPAIRS DONE. AFTER COMPLETION OF THE RECALL REPAIRS, I HAVE NOW BEGAN TO HAVE ISSUES WITH MY AIRBAG SENSOR WHICH IS PART OF THE PODS SYSTEM. AROUND MARCH 2020, I BEGAN H... Read more
Incident date: Mar 19, 2020
IN 2019, I WAS NOTIFIED OF A RECALL CONSISTING OF THE PODS(PASSENGER OCCUPANT DETECTION SYSTEM) SYSTEM STATING THAT THE WIRING AND CONNECTOR NEEDED TO BE CHANGED. I TOOK THE VEHICLE IN TO THE DEALERSHIP TO HAVE THE RECALL SERVICE REPAIRS DONE. AFTER COMPLETION OF THE RECALL REPAIRS, I HAVE NOW BEGAN TO HAVE ISSUES WITH MY AIRBAG SENSOR WHICH IS PART OF THE PODS SYSTEM. AROUND MARCH 2020, I BEGAN H... Read more
Incident date: Jul 31, 2020
INADVERTENT ACCELERATION. CAR A AGAINST WALL AT LOW SPEED (EST. 3 MPH). WAS UNFAMILIAR WITH BEHAVIOR OF STOP-START FEATURE. ENGINE WAS STOPPED, BUT VEHICLE IGNITION WAS NOT TURNED OFF. DRIVER DID NOT ANTICIPATE RESTART OF VEHICLE WHEN LIFTING FOOT OFF OF BRAKE. MINOR DAMAGE TO VEHICLE FRONT END.
Crash
Incident date: Dec 6, 2020
MY CAR IS A REALLY STRONG ODOR OF FUEL OR GASOLINE IN THE CABIN IT'S SUPER SEVERE AND I DON'T KNOW WHERE IT'S COMING FROMDOESN'T MATTER IF IT'S RUNNING IF I'M DRIVING SUMMER STARTING IT IT'S IT'S JUST TAKES A LITTLE WHILE FOR IT TO START TO STINK AND THEN ONCE IT'S BEEN ON FOR A COUPLE MINUTES IT STARTS TO JUST WREAK
Incident date: Dec 4, 2020
ON THE PASSENGER DOOR, THE ALUMINUM WRAP THAT COVERS THE INTERIOR DOOR HANDLE USED BEGAN TO PEEL AT THE CREASE. WHEN I REACHED TO OPEN MY PASSENGER DOOR FROM THE INSIDE, THE ALUMINUM DEEPLY CUT MY FINGER. THE VEHICLE WAS PARKED AND TURNED OFF.
1 injured
Incident date: Nov 26, 2020
I HAVE GONE GONE TO THE DEALER NUMEROUS TIMES VISITS RIGHT AFTER I HAD THE SCHEDULED OIL CHANGES DONE. THE OIL LIGHT / CONSUMPTION ISSUE HAPPENS AFTER I'VE GOTTEN AN OIL CHANGE, BUT 7,000 MILES BEFORE THE NEXT ONE IS DUE. I GET AFRAID THINKING THAT MY CAR IS OUT OF OIL . I DO NOT HAVE ANY OIL LEAKS. OIL IS LEAKING AROUND LADDER FRAME. THIS HAS BEEN A KNOW ISSUE FOR A FEW YEARS THAT I HAVE BEE... Read more
Incident date: Nov 26, 2020
I HAVE GONE GONE TO THE DEALER NUMEROUS TIMES VISITS RIGHT AFTER I HAD THE SCHEDULED OIL CHANGES DONE. THE OIL LIGHT / CONSUMPTION ISSUE HAPPENS AFTER I'VE GOTTEN AN OIL CHANGE, BUT 7,000 MILES BEFORE THE NEXT ONE IS DUE. I GET AFRAID THINKING THAT MY CAR IS OUT OF OIL . I DO NOT HAVE ANY OIL LEAKS. OIL IS LEAKING AROUND LADDER FRAME. THIS HAS BEEN A KNOW ISSUE FOR A FEW YEARS THAT I HAVE BEE... Read more
Incident date: Mar 5, 2020
OIL CONSUMPTION - CHECK ENGINE ADD OIL LIGHTS COME ON EVERY 200 TO 300 MILES ADD A QUART OF OIL THEN AGAIN AFTER 200+ MILES ADD ANOTHER QUART. AUDI WILL NOT ACKNOWLEDGE THERE IS A PROBLEM AND RECALL. I HAVE 108K MILES 90% HIGHWAY. 5 YEAR 80K WARRANTY IT STARTED AFTER 80K MILES. I HAVE SPENT $3K THE PAST SIX MONTHS WITHOUT REPLACING THE ENGINE.
Incident date: Dec 1, 2020
BOTH TURBOCHARGERS FAILED DUE TO OIL STARVATION AT JUST OVER 45000 MILES. THIS HAPPENED WHILE DRIVING AND REQUIRED THE VEHICLE TO BE TRANSPORTED DIRECTLY TO THE DEALER AS A MAJOR FAILURE.
Incident date: Nov 30, 2019
AIRBAG ISSUE ON THE PASSENGER SIDE. A RECALL WAS DONE IN DECEMBER 2019 AND THE ISSUE PERSISTED AND NOW THE DEALER WANTS MORE THAN $1,300 TO FIX THE ISSUE.
Incident date: Nov 2, 2020
NOTICED PASSENGER SIDE FLOOR BOARD IS SOAKED AFTER IT RAINS. THIS HAPPENS IF IT IS PARKED OR IF YOUR DRIVING. ALL DRAINS ARE CLEAR AND WHEN DROPPING HEADLINER, NOTICED A "WATER" WAY RUNNING DOWN TOWARDS PASSENGER PILLAR, ON PILLAR AIRBAG AND DOWN TO FLOOR BOARD. DEALERSHIP TOLD ME THAT MANY OTHER 2010 AUDI Q5'S HAVE THE SAME ISSUE AND IMPLIED THIS IS PROBABLY WHY MY SUNROOF MOTOR IS NOT FUNCTION... Read more
Incident date: Nov 2, 2020
NOTICED PASSENGER SIDE FLOOR BOARD IS SOAKED AFTER IT RAINS. THIS HAPPENS IF IT IS PARKED OR IF YOUR DRIVING. ALL DRAINS ARE CLEAR AND WHEN DROPPING HEADLINER, NOTICED A "WATER" WAY RUNNING DOWN TOWARDS PASSENGER PILLAR, ON PILLAR AIRBAG AND DOWN TO FLOOR BOARD. DEALERSHIP TOLD ME THAT MANY OTHER 2010 AUDI Q5'S HAVE THE SAME ISSUE AND IMPLIED THIS IS PROBABLY WHY MY SUNROOF MOTOR IS NOT FUNCTION... Read more
Incident date: Nov 2, 2020
NOTICED PASSENGER SIDE FLOOR BOARD IS SOAKED AFTER IT RAINS. THIS HAPPENS IF IT IS PARKED OR IF YOUR DRIVING. ALL DRAINS ARE CLEAR AND WHEN DROPPING HEADLINER, NOTICED A "WATER" WAY RUNNING DOWN TOWARDS PASSENGER PILLAR, ON PILLAR AIRBAG AND DOWN TO FLOOR BOARD. DEALERSHIP TOLD ME THAT MANY OTHER 2010 AUDI Q5'S HAVE THE SAME ISSUE AND IMPLIED THIS IS PROBABLY WHY MY SUNROOF MOTOR IS NOT FUNCTION... Read more
Incident date: Nov 30, 2020
REGARDING: NHTSA CAMPAIGN# 19V474000 RECALL# 69Z4 VEHICLE WAS TAKING INTO AUDI DEALERSHIP IN CUYAHOGA FALLS OH AND COMPLETED THE SAFETY RECALL FIX. 11 MONTHS LATER, THE PODS SYSTEM INDICATED ANOTHER CIRCUIT FAILURE. TAKE BACK INTO SAME DEALERSHIP AND CONFIRMED SAME SAFETY RECALL FAILURE. WOULD NOT HONOR THE 12MTH/12K WARRANTY AS I WAS ABOUT 5K MILES PAST. THEY WANT ABOUT $700 TO FIX. I AM DECIDIN... Read more
Incident date: Dec 24, 2019
LOUD SQUEAKING NOISE WHEN BACKING UP/ON REVERSE COMING FROM FRONT BRAKES. ADVISED AUDI DEALERSHIP AT ROCHERST HILLS, MI FOR THE ISSUE WHEN THE CAR WAS LESS THEN 2 YEARS OLD AND WITH ONLY 20,000 MILES ON IT, BUT SERVICE ADVISER SAID THERE WAS NO BULLETIN TSB, SERVICE CAMPAIG OR RECALL FOR THE THE ISSUE. I SHOULD PAY OUT OF MY POCKET FOR THE SERVICE. AFTER SPEAKING TO AN AUDI REPRESENTATIVE DIRECTLY... Read more
Incident date: Nov 1, 2020
TL* THE CONTACT OWNS A 2013 AUDI A7. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHILE DEPRESSING THE ACCELERATOR PEDAL, WITHOUT WARNING. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS REFERRED TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE SERVICED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE CATALYTIC CONVERTER WAS DEFECTIVE. THE MECHANIC WAS UNA... Read more
Incident date: Nov 1, 2020
TL* THE CONTACT OWNS A 2013 AUDI A7. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHILE DEPRESSING THE ACCELERATOR PEDAL, WITHOUT WARNING. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS REFERRED TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE SERVICED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE CATALYTIC CONVERTER WAS DEFECTIVE. THE MECHANIC WAS UNA... Read more
Incident date: Nov 25, 2020
THE AUDI DRIVE SELECT SYSTEM MALFUNCTIONED FOR MULTIPLE HOURS. DURING THIS TIME THE VEHICLE'S AIR SUSPENSION SET ITSELF TO THE LOWEST POSSIBLE SETTING (LOWER THAN THE DRIVE SELECT MODES ALLOW) FOR THIS DURATION. THE AUDI DRIVE SELECT SYSTEM DISPLAYED A SCREEN THAT WAS BLANK WITHOUT ANY SELECTABLE OPTIONS. THE AUDI DRIVE SELECT SYSTEM WAS UNRESPONSIVE TO PUSHING THE PHYSICAL BUTTONS ON THE CONSOL... Read more
Incident date: Oct 4, 2020
WHILE DRIVING THE VEHICLE ON A STATE HIGHWAY THE AUDI ADAPTIVE CRUISE ASSIST CURRENTLY UNAVAILABLE ERROR MESSAGE DISPLAYS AND DISABLES THE ADAPTIVE CRUISE ASSIST FUNCTION FOR RANDOM/UNKNOWN PERIODS OF TIME. THIS ERROR HAS OCCURRED MULTIPLE TIMES. ADDITIONALLY, WHEN USING THE AUDI ADAPTIVE CRUISE ASSIST, THE VEHICLE WILL COME TO SUDDEN STOPS WHEN USING IF A CAR IS IN THE LEFT TURN LANE, PARALLEL ... Read more
Incident date: Nov 1, 2020
I BOUGHT THIS VEHICLE WITH A GOOD PRICE. THE CAR ITSELF RUNS PRETTY GOOD BUT HAVE FOUND OUT THAT IT BURNS OIL AND IT IS FACTORY PROBLEM. I HAVE DONE SOME RESEARCH AND IT AUDI HAS THIS KIND OF PROBLEM. HIGH OIL CONSUMPTION IT CONSUMES 1 QT EVERY 200 MILES.