Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Dec 15, 2020
TL* THE CONTACT OWNS A 2012 AUDI A4. THE CONTACT STATED THAT AN ERROR MESSAGE APPEARED ON THE INSTRUMENT PANEL REGARDING THE GEAR BOX MODULE. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER AUDI MEMPHIS (1825 COVINGTON PIKE, MEMPHIS, TN 38128) WHO REPLACED THE GEAR BOX HOWEVER, THE FAILURE PERSISTED WHILE ACCELERATING. ADDITIONALLY, THE LOW-PRESSURE FUEL PUMP FAULT MESSAGE WAS DISPLAYED ON THE IN... Read more
Incident date: Dec 15, 2020
TL* THE CONTACT OWNS A 2012 AUDI A4. THE CONTACT STATED THAT AN ERROR MESSAGE APPEARED ON THE INSTRUMENT PANEL REGARDING THE GEAR BOX MODULE. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER AUDI MEMPHIS (1825 COVINGTON PIKE, MEMPHIS, TN 38128) WHO REPLACED THE GEAR BOX HOWEVER, THE FAILURE PERSISTED WHILE ACCELERATING. ADDITIONALLY, THE LOW-PRESSURE FUEL PUMP FAULT MESSAGE WAS DISPLAYED ON THE IN... Read more
Incident date: Jan 25, 2021
THE VEHICLE WAS AFFECTED PREVIOUSLY AND CONFIRMED FIXED BY AUDI UNDER RECALL 69Z4 FOR THE OCCUPANT SENSOR. THE AIRBAG, SEATBELT, AUDI PRESENSE ERROR LIGHT WILL ILLUMINATE AT TIMES REGARDLESS OF WHETHER AN OCCUPANT IS SITTING IN THE PASSENGER SEAT GOING ON AND OFF SPORADICALLY WHILE DRIVING OR STATIONARY. THE VEHICLE IS ELIGIBLE TO BE FIXED UNDER WARRANTY, HOWEVER IT APPEARS THEIR ORIGINAL FIX UNDE... Read more
Incident date: Jan 25, 2021
THE VEHICLE WAS AFFECTED PREVIOUSLY AND CONFIRMED FIXED BY AUDI UNDER RECALL 69Z4 FOR THE OCCUPANT SENSOR. THE AIRBAG, SEATBELT, AUDI PRESENSE ERROR LIGHT WILL ILLUMINATE AT TIMES REGARDLESS OF WHETHER AN OCCUPANT IS SITTING IN THE PASSENGER SEAT GOING ON AND OFF SPORADICALLY WHILE DRIVING OR STATIONARY. THE VEHICLE IS ELIGIBLE TO BE FIXED UNDER WARRANTY, HOWEVER IT APPEARS THEIR ORIGINAL FIX UNDE... Read more
Incident date: Jan 25, 2021
THE VEHICLE WAS AFFECTED PREVIOUSLY AND CONFIRMED FIXED BY AUDI UNDER RECALL 69Z4 FOR THE OCCUPANT SENSOR. THE AIRBAG, SEATBELT, AUDI PRESENSE ERROR LIGHT WILL ILLUMINATE AT TIMES REGARDLESS OF WHETHER AN OCCUPANT IS SITTING IN THE PASSENGER SEAT GOING ON AND OFF SPORADICALLY WHILE DRIVING OR STATIONARY. THE VEHICLE IS ELIGIBLE TO BE FIXED UNDER WARRANTY, HOWEVER IT APPEARS THEIR ORIGINAL FIX UNDE... Read more
Incident date: Apr 20, 2020
SHORTLY AFTER HAVING RECALL 69Z4 COMPLETED (HARNESS AND CONNECTOR) COMPLETED STARTED GETTING WARNINGS THE PASSENGER AIRBAG NOT WORKING AND WHEN SOMEONE WAS NOT IN THE PASSENGER SEAT GETTING A SEATBELT WARNING. ALSO ERROR ON DISPLAY ABOUT PRE-SENSE ERROR. WENT TO DEALER AND POINT OUT THIS STARTED RIGHT AFTER THE RECALL AND THEY SAID DIFFERENT ISSUE AND HAS IMPACTED A LOT OF OTHERS. NOW THEY SAY ... Read more
Incident date: Apr 20, 2020
SHORTLY AFTER HAVING RECALL 69Z4 COMPLETED (HARNESS AND CONNECTOR) COMPLETED STARTED GETTING WARNINGS THE PASSENGER AIRBAG NOT WORKING AND WHEN SOMEONE WAS NOT IN THE PASSENGER SEAT GETTING A SEATBELT WARNING. ALSO ERROR ON DISPLAY ABOUT PRE-SENSE ERROR. WENT TO DEALER AND POINT OUT THIS STARTED RIGHT AFTER THE RECALL AND THEY SAID DIFFERENT ISSUE AND HAS IMPACTED A LOT OF OTHERS. NOW THEY SAY ... Read more
Incident date: Jan 1, 2019
FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILUR... Read more
Crash
Incident date: Jan 1, 2019
FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILUR... Read more
Crash
Incident date: Jan 1, 2019
FAULTY RADAR SENSORS AND AUTOMATIC EMERGENCY BREAKING SYSTEM ISSUES TRANSMISSION PROBLEMS (E.G. HESITATION ON ACCELERATION, FAILURE TO ACCELERATE, JERKING, SHUDDERING, REVVING, SURGING, SLIPPING, ETC.) ENGINE PROBLEMS (E.G. LEAKS, ILLUMINATION OF THE CHECK ENGINE LIGHT, WHINING NOISE FROM THE ENGINE AREA, LOSS OF POWER, STALLING, ROUGH RUNNING, ETC.) ELECTRICAL PROBLEMS (E.G. FAILUR... Read more
Crash
Incident date: Jun 23, 2020
THERE'S A STRONG SMELL OF GASOLINE INSIDE( AIR VENTS) AND OUTSIDE THE VEHICLE, WHILE DRIVING AND STATIONARY.
Incident date: Dec 10, 2020
THE PASSENGER SEAT AIRBAG SENSOR IS FAULTY. I SEE EVERYONE ELSE HAS THE SAME ISSUE BUT WHEN I TYPE IN MY VIN IT SAYS IT IS NOT RECALLED? THEY WANTED $1000 TO FIX IT BUT IT ISN'T MY FAULT AND I HOPE TO SEE THEM OWN UP TO THEIR MISTAKE AND FIX OUR AIRBAGS. ONLINE IT SAYS MY VEHICLE SHOULD BE COVERED AND FIXED FOR FREE BUT WHEN I CHECKED THEIR SITE 2015 AUDI S3 ISN'T COVERED, HOWEVER, ON THIS SITE, I... Read more
Incident date: Dec 10, 2020
THE PASSENGER SEAT AIRBAG SENSOR IS FAULTY. I SEE EVERYONE ELSE HAS THE SAME ISSUE BUT WHEN I TYPE IN MY VIN IT SAYS IT IS NOT RECALLED? THEY WANTED $1000 TO FIX IT BUT IT ISN'T MY FAULT AND I HOPE TO SEE THEM OWN UP TO THEIR MISTAKE AND FIX OUR AIRBAGS. ONLINE IT SAYS MY VEHICLE SHOULD BE COVERED AND FIXED FOR FREE BUT WHEN I CHECKED THEIR SITE 2015 AUDI S3 ISN'T COVERED, HOWEVER, ON THIS SITE, I... Read more
Incident date: Nov 25, 2020
ENGINE MISFIRE DUE TO TIMING CHAIN TENSIONING SYSTEM FAIL.
Incident date: Jan 4, 2021
VEHICLE SHUTS OFF AND SLAMS INTO PARK WHEN DRIVING AT LOW SPEEDS. VEHICLE WILL THEN REFUSE TO RESTART FOR ABOUT 15 SECONDS AND I AM UNABLE MOVE THE VEHICLE FROM PARK. THIS ISSUE ONLY OCCURS WHEN THE VEHICLE HAS BEEN CHARGING OVERNIGHT, AND HAS NOT OCCURRED IF THE VEHICLE HASN'T BEEN RECENTLY CHARGED. VEHICLE WAS BROUGHT TO THE DEALER WHICH STATED IT WAS WORKING AS DESIGNED. THE PROBLEM HAS OCC... Read more
Incident date: Jan 30, 2019
THIS PARTICULAR MODEL OF AUDI Q3 HAS POOR QUALITY BREAK PADS AND ROTORS, IF YOU LIVE NEAR THE OCEAN LIKE ME IN MIAMI BEACH, THE BREAKES GET DAMAGED AT ONLY 8,000 MILES INTERVALS AND THEY CAN FAIL CAUSING AN ACCIDENT. I REPORTED THE ISSUE TO DEALER AND MANUFACTURER, AND THEY HAVE FULLY WASHED THEIR HANDS. THEY ARE AWARE OF THE ISSUE, AND HAVE NOT ISSUED A RECALL. I AM IN THE PROCESS OF RETAINING... Read more
Incident date: Jan 10, 2021
CAR STATIONARY ON HIGHWAY AFTER TRAFFIC CAME TO A STOP DUE TO A TRAFFIC INCIDENT AHEAD. REAR ENDED BY VEHICLE GOING IN EXCESS OF 40MPH. CAR PUSHED INTO CAR IN FRONT (CAR 3), SPUN AROUND AND HIT THE SAME CAR (CAR 3) IN THE FRONT. AIRBAGS DID NOT DEPLOY. BOTH DRIVER AND PASSENGER WERE ADMITTED TO THE HOSPITAL WITH INJURIES.
Crash
2 injured
Incident date: Jan 18, 2021
TIMING CHAIN JUMPED AS I WAS DRIVING ON THE FREEWAY
Incident date: Jan 16, 2021
ON JANUARY 16, 2020, I WAS DRIVING ON A LOCAL STREET AND STARTED SLOWING DOWN FOR A STOP SIGN. I HAD FORGOTTEN TO TURN OFF THE AUTO START/STOP SWITCH AS IS MY USUAL PRACTICE, SO I DEACTIVATED IT BEFORE STOPPING. WHEN I HIT THE SWITCH, I GOT AN ERROR MESSAGE TELLING ME THE CRUISE CONTROL WAS NO LONGER AVAILABLE, THE ENGINE WARNING LIGHT CAME ON, AND THE MOTOR STARTED SHUDDERING. AS I TRIED TO PULL ... Read more
Incident date: Jan 16, 2021
ON JANUARY 16, 2020, I WAS DRIVING ON A LOCAL STREET AND STARTED SLOWING DOWN FOR A STOP SIGN. I HAD FORGOTTEN TO TURN OFF THE AUTO START/STOP SWITCH AS IS MY USUAL PRACTICE, SO I DEACTIVATED IT BEFORE STOPPING. WHEN I HIT THE SWITCH, I GOT AN ERROR MESSAGE TELLING ME THE CRUISE CONTROL WAS NO LONGER AVAILABLE, THE ENGINE WARNING LIGHT CAME ON, AND THE MOTOR STARTED SHUDDERING. AS I TRIED TO PULL ... Read more
Incident date: Jan 16, 2021
ON JANUARY 16, 2020, I WAS DRIVING ON A LOCAL STREET AND STARTED SLOWING DOWN FOR A STOP SIGN. I HAD FORGOTTEN TO TURN OFF THE AUTO START/STOP SWITCH AS IS MY USUAL PRACTICE, SO I DEACTIVATED IT BEFORE STOPPING. WHEN I HIT THE SWITCH, I GOT AN ERROR MESSAGE TELLING ME THE CRUISE CONTROL WAS NO LONGER AVAILABLE, THE ENGINE WARNING LIGHT CAME ON, AND THE MOTOR STARTED SHUDDERING. AS I TRIED TO PULL ... Read more
Incident date: Dec 28, 2020
WAS DRIVING ON THE HIGHWAY FOR 2 HOURS, SLOWED DOWN TO EXIT TO A GAS STATION, ONCE ON THE ROUTE CAR SHUT DOWN, ALL SYSTEMS INOPERATIVE STEERING AND BRAKES SOON HARDEN COULD SECURELY STOP AT GAS STATION WITH IMPULSE. CAR COULD NOT BE TURNED ON AGAIN EASILY, AND IN MY DRIVE TO THE CLOSEST HOTEL (2 MNILES) CAR WILL SHUT DOWN IF NOT CONSTANTLY ACCELERATED. DEALER TOLD ME TWO TURBOS NEEDED TO BE RE... Read more
Incident date: Feb 25, 2020
EVERY TIM TOWING A TRAILER AND HITCH WEIGHT IS OVER 300 LBS ( SPECIFICATION SHOWS 770 LBS MAX, ORIGINAL AUDI HITCH INSTALLED CAME WITH THE CAR ) THE AUDI LIMITED PRE-SENSE WARNING GOES ON AFTER ~45 MIN DRIVE WITH TRAILER. AFTER THAT NO DISTANCE WARNING OR CRUSE CONTROL (ADAPTIVE) POSSIBLE. AFTER REMOVING THE TRAILER - THE ISSUE CONTINUES. ONLY SOLVE IS A NEW CALIBRATION OF RADAR SYSTEM AT AUDI D... Read more
Incident date: Feb 25, 2020
EVERY TIM TOWING A TRAILER AND HITCH WEIGHT IS OVER 300 LBS ( SPECIFICATION SHOWS 770 LBS MAX, ORIGINAL AUDI HITCH INSTALLED CAME WITH THE CAR ) THE AUDI LIMITED PRE-SENSE WARNING GOES ON AFTER ~45 MIN DRIVE WITH TRAILER. AFTER THAT NO DISTANCE WARNING OR CRUSE CONTROL (ADAPTIVE) POSSIBLE. AFTER REMOVING THE TRAILER - THE ISSUE CONTINUES. ONLY SOLVE IS A NEW CALIBRATION OF RADAR SYSTEM AT AUDI D... Read more
Incident date: Jan 11, 2021
I WAS DRIVING AND THE CAR GRINDER TO A HALT. THE BRAKE LIGHT CAME ON AFTER THE GRINDING. I CALLED A TOW TRUCK AND HE FOUND A BOLT ON THE GROUND THAT WAS HOLDING THE CALIPER/HUB TOGETHER. MY SPEED WAS AROUND 30 MPH BUT IF I WOULD HAVE BEEN ON THE HIGHWAY OR AT A HIGHER RATE OF SPEED I WOULD HAVE BEEN IN TROUBLE BECAUSE THE CAR WOLD NOT MOVE. MY BRAKES WERE JUST REPLACED 3 MONTHS BEFORE. ACCO... Read more
Incident date: Feb 12, 2019
THE PASSENGER SIDE AIR BAG WARNING LIGHT STAYS ON AT ALL TIMES. IF THEIR IS NO PASSENGER THE SEAT BELT WARNING SIGNAL GOES OFF. THE SEAT BELT MUST BE ENGAGED EVEN THOUGH THERE IS NO PASSENGER PRESENT IN ORDER TO GET THE SIGNAL TO STOP DINGING.
Incident date: Dec 10, 2019
THE HOUSING FOR THE SUNROOF CRACKED ON THE PASSENGER SIDE AND WATER IS RUNNING DOWN THE HEADLINER AND A-PILLAR AND SOAKING THE PASSENGER SIDE FLOOR AS IT DRAINS DOWN. AUDI QUOTED $3500 TO FIX THE ISSUE.
Incident date: Jan 1, 2020
THE DRIVER SEAT BADGES A BACK AND FORTH A LITTLE BIT AND THE TRANSMISSION SHIFTS ROUGHLY IN DYNAMIC MODE AND THERE IS A BIG VIBRATION WHEN CAR IS SHIFTING GEARS
Incident date: Jan 1, 2020
THE DRIVER SEAT BADGES A BACK AND FORTH A LITTLE BIT AND THE TRANSMISSION SHIFTS ROUGHLY IN DYNAMIC MODE AND THERE IS A BIG VIBRATION WHEN CAR IS SHIFTING GEARS
Incident date: Jan 15, 2021
I WENT IN TO GET THE PODS CONNECTOR RECALL WORK DONE. BEFORE THIS WORK WAS DONE THE PASSENGER AIRBAG WOULD GO ON AND OFF INTERMITTENTLY, HOWEVER, NOW THE PASSENGER AIRBAG IS ALWAYS OFF. THEY ARE SAYING THAT THE CONNECTOR IS A SEPARATE PROBLEM FROM THE WEIGHT SENSOR. THE PODS SYSTEM HAS BEEN RECALLED IN OTHER AUDI MODELS FOR THIS VERY PROBLEM.
Incident date: Oct 1, 2020
CAR HAD NO ISSUES PRIOR TO RECALL 69Z4. AFTER AUDI DEALERSHIP PERFORMED WORK TO SATISFY RECALL 69Z4 (NHTSA 19V474), THE AFFECTED SYSTEM (PODS) NOW DOES NOT FUNCTION AT ALL. THIS RENDERS THE PASSENGER SEAT AIRBAG INOPERABLE REGARDLESS OF WHETHER IT IS OCCUPIED. AUDI WILL NOT COVER THE ADDITIONAL REPAIR TO THE SYSTEM THAT WAS PERFECTLY FUNCTIONAL UNTIL THEIR RECALL REPAIR WAS PERFORMED. THIS APPEARS... Read more
Incident date: Oct 1, 2020
CAR HAD NO ISSUES PRIOR TO RECALL 69Z4. AFTER AUDI DEALERSHIP PERFORMED WORK TO SATISFY RECALL 69Z4 (NHTSA 19V474), THE AFFECTED SYSTEM (PODS) NOW DOES NOT FUNCTION AT ALL. THIS RENDERS THE PASSENGER SEAT AIRBAG INOPERABLE REGARDLESS OF WHETHER IT IS OCCUPIED. AUDI WILL NOT COVER THE ADDITIONAL REPAIR TO THE SYSTEM THAT WAS PERFECTLY FUNCTIONAL UNTIL THEIR RECALL REPAIR WAS PERFORMED. THIS APPEARS... Read more
Incident date: Oct 1, 2020
CAR HAD NO ISSUES PRIOR TO RECALL 69Z4. AFTER AUDI DEALERSHIP PERFORMED WORK TO SATISFY RECALL 69Z4 (NHTSA 19V474), THE AFFECTED SYSTEM (PODS) NOW DOES NOT FUNCTION AT ALL. THIS RENDERS THE PASSENGER SEAT AIRBAG INOPERABLE REGARDLESS OF WHETHER IT IS OCCUPIED. AUDI WILL NOT COVER THE ADDITIONAL REPAIR TO THE SYSTEM THAT WAS PERFECTLY FUNCTIONAL UNTIL THEIR RECALL REPAIR WAS PERFORMED. THIS APPEARS... Read more
Incident date: Jan 11, 2021
TL* THE CONTACT OWNS A 2015 AUDI A3. THE CONTACT STATED THAT AT START-UP, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT WAS CONCERNED FOR HER SAFETY THAT THE AIR BAG COULD DEPLOY INADVERTENTLY. THE VEHICLE WAS TAKEN TO AUDI VIRGINIA BEACH (2865 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452) WHERE IT WAS DIAGNOSED THAT THE PASSENGER'S SEAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPA... Read more
Incident date: Oct 27, 2020
AUDI Q5 TFSI 2.0T ENGINE UPPER TIMING COVER OIL LEAK, CAUSES WATER PUMP TO LEAK OVER AND OVER AGAIN. UNTIL YOU FIX THE OIL LEAK, YOU CANNOT FIX THE WATER PUMP LEAKING.
Incident date: Oct 27, 2020
AUDI Q5 TFSI 2.0T ENGINE UPPER TIMING COVER OIL LEAK, CAUSES WATER PUMP TO LEAK OVER AND OVER AGAIN. UNTIL YOU FIX THE OIL LEAK, YOU CANNOT FIX THE WATER PUMP LEAKING.
Incident date: Sep 26, 2020
I BOUGHT MY 2020 AUDI Q# PREMIUM PLUS S LINE AS A CPO FROM AUDI OF NATICK IN NATICK MASS 0N 9/26/2020. IT HAD APPROXIMATELY 4500 MILES ON IT WHEN I TOOK DELIVERY OF IT. THE CAR MAKES AN UNUSUAL NOISE FROM THE REAR BRAKES WHENEVER I USE THEM. THIS IS NOT NORMAL AND USUALLY ONLY HAPPENS WHEN BRAKE PADS ARE WORN TO THE POINT OF HAVING LITTLE TO NO BRAKING MATERIAL LEFT. I MENTIONED THIS TO THE DE... Read more
Incident date: Dec 26, 2020
TL* THE CONTACT OWNS A 2014 AUDI Q5. THE CONTACT STATED THAT WHILE REVERSING OUT OF HIS DRIVEWAY, HE LOST CONTROL OF THE STEERING WHEEL. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSENED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI GAINESVILLE (1920 N MAIN ST, GAINESVILLE, FL 32609) WHERE THE CONTACT WAS INFORMED THAT THE RACK & PINION AND ELECTRIC POWER ASSIST S... Read more
Incident date: Jan 5, 2021
I WAS DRIVING AND NOTICED THE CAR WAS IDLING RUFF. SO I PUT THE CAR IN NEUTRAL AND IT STALLED THEN I RESTARTED IT THEN NOTICED MASSIVE POWER LOSS. SO I DROVE HOME AND CALLED FOR A TOW TO THE NEAREST DEALER AND THEY TOLD ME THE CAR HAD TWO BLOWN TURBOS AND ITS GOING TO COST ME $10.000.00. AND MY WARRANTY WON'T COVER IT BECAUSE ITS ON THE TECHNICAL SERVICE BULLETIN BOARD AND AUDI SHOULD HAVE TO TAKE... Read more
Incident date: Dec 21, 2020
Q5 HAS A VERY SERIOUS DEFECT, THAT IS, THERE IS A GATEWAY MODULE LOCATED UNDER THE REAR SEAT CUSHION/CUP HOLDER. ALL OF THE COMMUNICATIONS TO ALL THE CONTROLLERS GO THROUGH THIS LITTLE BOX. IF WATER SPILLS, IT COLLECTS AROUND THE GATEWAY AND CORRODES IT, WHICH WILL SHUT DOWN THE CAR. THIS SHUTDOWN OCCURRED WHILE I WAS DRIVING MY FAMILY. LOST ALL POWER, ENGINE, ELECTRICAL, EVERYTHING. BARELY COASTE... Read more
Incident date: Dec 21, 2020
Q5 HAS A VERY SERIOUS DEFECT, THAT IS, THERE IS A GATEWAY MODULE LOCATED UNDER THE REAR SEAT CUSHION/CUP HOLDER. ALL OF THE COMMUNICATIONS TO ALL THE CONTROLLERS GO THROUGH THIS LITTLE BOX. IF WATER SPILLS, IT COLLECTS AROUND THE GATEWAY AND CORRODES IT, WHICH WILL SHUT DOWN THE CAR. THIS SHUTDOWN OCCURRED WHILE I WAS DRIVING MY FAMILY. LOST ALL POWER, ENGINE, ELECTRICAL, EVERYTHING. BARELY COASTE... Read more
Incident date: Dec 21, 2020
Q5 HAS A VERY SERIOUS DEFECT, THAT IS, THERE IS A GATEWAY MODULE LOCATED UNDER THE REAR SEAT CUSHION/CUP HOLDER. ALL OF THE COMMUNICATIONS TO ALL THE CONTROLLERS GO THROUGH THIS LITTLE BOX. IF WATER SPILLS, IT COLLECTS AROUND THE GATEWAY AND CORRODES IT, WHICH WILL SHUT DOWN THE CAR. THIS SHUTDOWN OCCURRED WHILE I WAS DRIVING MY FAMILY. LOST ALL POWER, ENGINE, ELECTRICAL, EVERYTHING. BARELY COASTE... Read more
Incident date: Dec 22, 2020
THE TURBOS ON THE S6 FAILED AFTER ONLY 50,000 MILES. THIS MAKES THE CAR HAVE DANGEROUSLY LOW POWER AND NEARLY UNDRIVEABLE. THIS IS AN EXTREMELY COMMON OCCURRENCE FOR AUDI 4.0TT MODELS, AND AUDI EVEN ISSUED A TSB REGARDING THE ISSUE TO IT'S SERVICE CENTERS. BUT TO DATE, AUDI HAS NOT RECTIFIED THE ISSUE OR MADE CONTACT WITH THOSE WHO ARE OUT OF THE WARRANTY PERIOD. BLOWN TURBOS CAUSE ALL SORTS ... Read more
Incident date: Dec 25, 2020
WITH NO WARNING CAR DIED ON THE FREEWAY IN THE RAIN "DRIVE SYSTEM FAILURE". CAR TOWED TO DEALERSHIP.
Incident date: Oct 1, 2019
CLASS ACTION LAW SUIT FOR AUDI USA FOR EXCESSIVE OIL CONSUMPTION IN MODELS UP TO 2011, HAS NOT FIXED THE ISSUE BECASUE ALOT OF PEOPLE CLAIM THE SAME ISSUE WITH AUDI INCLUDING MY 2012 AUDI Q5. MORE THAN 1 QT OF OIL EVERY 200 MILES IS ALOT AND THIS SEEMS TO BE A ISSUE WITH AUDI, I HAVE HAD MU ENGINE CHECK BY MORE THAN ONE SHOP, HAD A SKOKE TEST AND OIL CONSUMPTION TEST DONE ON IT AND THE OIL IS BURN... Read more
Incident date: Jan 4, 2021
A CHECK ENGINE LIGHT AND "DTC" LIGHT CAME ON THE DASH WHILE DRIVING, BUT THE CAR HAD NO SYMPTOMS OF FAULT OTHERWISE. DURING ONE FOLLOWING DAY, I WAS IN THE GARAGE WHERE THE CAR WAS PARKED, WAS NOT RUNNING AND UNLOCKED WITH KEYS INSIDE, AND SMELLED AN ELECTRICAL FIRE. I OPENED THE HOOD AND FOUND A SOFTBALL SIZED FIRE BURNING FROM AN ELECTRICAL CONNECTOR COMING FROM THE SIDE OF THE ENGINE. AFTER PUT... Read more
Fire
Incident date: Jan 4, 2021
A CHECK ENGINE LIGHT AND "DTC" LIGHT CAME ON THE DASH WHILE DRIVING, BUT THE CAR HAD NO SYMPTOMS OF FAULT OTHERWISE. DURING ONE FOLLOWING DAY, I WAS IN THE GARAGE WHERE THE CAR WAS PARKED, WAS NOT RUNNING AND UNLOCKED WITH KEYS INSIDE, AND SMELLED AN ELECTRICAL FIRE. I OPENED THE HOOD AND FOUND A SOFTBALL SIZED FIRE BURNING FROM AN ELECTRICAL CONNECTOR COMING FROM THE SIDE OF THE ENGINE. AFTER PUT... Read more
Fire
Incident date: Nov 5, 2020
THE FIRST PROBLEM WAS ON JANUARY OF 2020 MY AUDI Q3 JUST STOPPED RUNNING ON A VERY BUSY ROAD WHEN I WAS IN MOTION. I CALLED THE AUDI ASSIST NUMBER AND A TOW TRUCK WAS DISPATCHED TO MY LOCATION. I HAD ONLY HAD THE Q3 FOR 2 MONTHS AND IT ONLY HAD 2000 MILES ON THE ODOMETER. IT WAS TOWED TO AUDI OF WARWICK AND THE NEXT DAY THE DEALER GAVE ME A LOANER VEHICLE ANOTHER 2020 Q3 AS THEY SERVICED MINE. THE... Read more
Incident date: Jul 4, 2020
FRONT RIGHT SIDE MARKET DEFECTIVE LIGHT AND ALL LIGHTS SEEM TO WORK. THIS SEEMS TO BE A CONSISTENT PROBLEM ON AUDI FORMS AND COMPLAINTS. THIS SHOULD NOT BE A OWNERS ISSUE AS DEALERSHIPS ARE CLAIMING TO REPLACE THE ENTIRE LIGHT FOR $6,000 WHICH IS LUDICROUS JUST FOR A DEFECTIVE SIDE MARKER LIGHT. I DON'T BELIEVE THEY FIXED THE PROBLEM FROM THE LAST RECALL OF SIDE MARKER LIGHT CONTROLS. THIS IS A MA... Read more
Incident date: Jul 4, 2020
FRONT RIGHT SIDE MARKET DEFECTIVE LIGHT AND ALL LIGHTS SEEM TO WORK. THIS SEEMS TO BE A CONSISTENT PROBLEM ON AUDI FORMS AND COMPLAINTS. THIS SHOULD NOT BE A OWNERS ISSUE AS DEALERSHIPS ARE CLAIMING TO REPLACE THE ENTIRE LIGHT FOR $6,000 WHICH IS LUDICROUS JUST FOR A DEFECTIVE SIDE MARKER LIGHT. I DON'T BELIEVE THEY FIXED THE PROBLEM FROM THE LAST RECALL OF SIDE MARKER LIGHT CONTROLS. THIS IS A MA... Read more