Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Feb 27, 2021
AFTER GETTING OFF THE HIGHWAY, THE ENGINE JUST QUIT. FORTUNATELY WE WERE AT A STOP SIGN AT THE END OF THE OFF-RAMP. THERE WAS NO WARNING AND WE WERE NOT ABLE TO RESTART THE CAR TO MOVE IT OUT OF TRAFFIC NOR COULD WE SHIFT INTO NEUTRAL. HAD THIS HAPPENED A FEW MINUTES EARLIER, WE WOULD HAVE BEEN TRAVELING AT 70 MPH. FORTUNATELY, MY SON WAS DRIVING, BECAUSE AT MY AGE HAD THIS HAPPENED AT HIGHWAY SPE... Read more
Incident date: Mar 12, 2021
ON FOUR OCCASIONS, THE ENGINE STOPPED WORKING AND THE STEERING WHEEL WAS NOT ABLE TO BE TURNED. THIS PREVENTED THE DRIVER FROM MOVING THE VEHICLE FORWARD AND STEERING OFF TO THE SIDE OF THE ROAD. THIS IS AN EXTREMELY DANGEROUS SITUATION. IF THE CAR IS TURNED OFF AND RESTARTED, THE PROBLEM RESOLVES WITH THIS RESET. THE INTERVALS BETWEEN THESE EPISODES HAVE BEEN SEVERAL MONTHS. THERE ARE NO SPEC... Read more
Incident date: Mar 12, 2021
ON FOUR OCCASIONS, THE ENGINE STOPPED WORKING AND THE STEERING WHEEL WAS NOT ABLE TO BE TURNED. THIS PREVENTED THE DRIVER FROM MOVING THE VEHICLE FORWARD AND STEERING OFF TO THE SIDE OF THE ROAD. THIS IS AN EXTREMELY DANGEROUS SITUATION. IF THE CAR IS TURNED OFF AND RESTARTED, THE PROBLEM RESOLVES WITH THIS RESET. THE INTERVALS BETWEEN THESE EPISODES HAVE BEEN SEVERAL MONTHS. THERE ARE NO SPEC... Read more
Incident date: Mar 12, 2021
ON FOUR OCCASIONS, THE ENGINE STOPPED WORKING AND THE STEERING WHEEL WAS NOT ABLE TO BE TURNED. THIS PREVENTED THE DRIVER FROM MOVING THE VEHICLE FORWARD AND STEERING OFF TO THE SIDE OF THE ROAD. THIS IS AN EXTREMELY DANGEROUS SITUATION. IF THE CAR IS TURNED OFF AND RESTARTED, THE PROBLEM RESOLVES WITH THIS RESET. THE INTERVALS BETWEEN THESE EPISODES HAVE BEEN SEVERAL MONTHS. THERE ARE NO SPEC... Read more
Incident date: Mar 8, 2021
TL* THE CONTACT OWNS A 2020 AUDI Q3. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH AND WHILE MAKING A RIGHT TURN, THE VEHICLE STOPPED INDEPENDENTLY. THE VEHICLE WAS PLACED IN PARK HOWEVER, WAS JERKING. THE BRAKING SYSTEM MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT CALLED AUDI ROCHESTER HILLS (45441 DEQUINDRE RD, ROCHESTER HILLS, MI 48307, (248) 997-7400) AND WAS INFORMED THA... Read more
Incident date: Mar 8, 2021
TL* THE CONTACT OWNS A 2020 AUDI Q3. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH AND WHILE MAKING A RIGHT TURN, THE VEHICLE STOPPED INDEPENDENTLY. THE VEHICLE WAS PLACED IN PARK HOWEVER, WAS JERKING. THE BRAKING SYSTEM MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT CALLED AUDI ROCHESTER HILLS (45441 DEQUINDRE RD, ROCHESTER HILLS, MI 48307, (248) 997-7400) AND WAS INFORMED THA... Read more
Incident date: Mar 1, 2021
PODS FAILURE. PASSENGER OCCUPANCY DEVICE. WHEN NOT WORKING, PASSENGER AIRBAG IS TURNED OFF WHILE PASSENGER IN SEAT. IN MY CASE THE PART WAS REPLACED AT 10,208 MILES AND FAILED AGAIN AT 13,924 MILES. AUDI REPLACED THE SENSOR THE FIRST TIME AFTER A LOT OF DEBATE, BUT REFUSE THE SECOND TIME. THERE WAS A RECALL ON THE HARNESS THAT PLUGS INTO THE SENSOR, BUT NOT THE SENSOR ITSELF. CRITICAL A... Read more
Incident date: Nov 24, 2020
WHEN DRIVING WITH THE CRUISE CONTROL ON, THE VEHICLE AUTOMATICALLY ADJUSTS THE SPEED TO THE SPEED LIMIT. ON OCCASION, WHEN DRIVING AT FREEWAY SPEEDS, IT WILL PICK UP THE SPEED LIMIT FROM A CROSS STREET (OVER OR UNDER PASS). THIS HAPPENED ON A RECENT TRIP WITH THE VEHICLE SET AT THE SPEED LIMIT OF 75, THEN SUDDENLY AND AUTOMATICALLY BRAKING BECAUSE IT DETECTED A 45 MPH CROSS STREET. WITH MOST TR... Read more
Incident date: Nov 24, 2020
WHEN DRIVING WITH THE CRUISE CONTROL ON, THE VEHICLE AUTOMATICALLY ADJUSTS THE SPEED TO THE SPEED LIMIT. ON OCCASION, WHEN DRIVING AT FREEWAY SPEEDS, IT WILL PICK UP THE SPEED LIMIT FROM A CROSS STREET (OVER OR UNDER PASS). THIS HAPPENED ON A RECENT TRIP WITH THE VEHICLE SET AT THE SPEED LIMIT OF 75, THEN SUDDENLY AND AUTOMATICALLY BRAKING BECAUSE IT DETECTED A 45 MPH CROSS STREET. WITH MOST TR... Read more
Incident date: Mar 3, 2021
CAR COMPLETELY SHUT DOWN, DRIVING 30 MILES AN HOUR, HAD NO POWER OR STEERING . DEALER 'NEVER HEARD OF IT' BUT HAD A RECALL SOFTWARE UPDATE I HAD NOT BEEN TOLD ABOUT FOR THE 'ENGINE CONTROL UNIT''SOFTWARE EA888 BOSCH AND CONTINENTAL. AND 'INTERNAL CONTROL MODULE PERFORMANCE CAUSED LOST POWER TO VEHICLE ' ALSO CLOCK SETS TO MIDNIGHT AND THEY DON'T HAVE A FIX FOR IT
Incident date: Mar 3, 2021
CAR COMPLETELY SHUT DOWN, DRIVING 30 MILES AN HOUR, HAD NO POWER OR STEERING . DEALER 'NEVER HEARD OF IT' BUT HAD A RECALL SOFTWARE UPDATE I HAD NOT BEEN TOLD ABOUT FOR THE 'ENGINE CONTROL UNIT''SOFTWARE EA888 BOSCH AND CONTINENTAL. AND 'INTERNAL CONTROL MODULE PERFORMANCE CAUSED LOST POWER TO VEHICLE ' ALSO CLOCK SETS TO MIDNIGHT AND THEY DON'T HAVE A FIX FOR IT
Incident date: Mar 3, 2021
CAR COMPLETELY SHUT DOWN, DRIVING 30 MILES AN HOUR, HAD NO POWER OR STEERING . DEALER 'NEVER HEARD OF IT' BUT HAD A RECALL SOFTWARE UPDATE I HAD NOT BEEN TOLD ABOUT FOR THE 'ENGINE CONTROL UNIT''SOFTWARE EA888 BOSCH AND CONTINENTAL. AND 'INTERNAL CONTROL MODULE PERFORMANCE CAUSED LOST POWER TO VEHICLE ' ALSO CLOCK SETS TO MIDNIGHT AND THEY DON'T HAVE A FIX FOR IT
Incident date: Mar 7, 2021
MY CAR KEEPS THROWING DRIVE ERRORS, SYSTEM MALFUNCTIONS, AND THROWS NO TROUBLE CODES? I BROUGHT THIS TO THE ATTENTION OF AUDI, AND GOT NO ANSWER. CAN YOU INVESTIGATE A HACKED TCU/ECU? I DON'T HAVE THE GEAR.*DT CONSUMER STATED ELECTRONIC OIL SENSOR MIGHT HAVE NEVER WORKED. DIPSTICK WAS LOW, THE ONLY LIGHT IS DRIVE TRAIN MALFUNCTION LIGHT.*JB
Incident date: Mar 7, 2021
MY CAR KEEPS THROWING DRIVE ERRORS, SYSTEM MALFUNCTIONS, AND THROWS NO TROUBLE CODES? I BROUGHT THIS TO THE ATTENTION OF AUDI, AND GOT NO ANSWER. CAN YOU INVESTIGATE A HACKED TCU/ECU? I DON'T HAVE THE GEAR.*DT CONSUMER STATED ELECTRONIC OIL SENSOR MIGHT HAVE NEVER WORKED. DIPSTICK WAS LOW, THE ONLY LIGHT IS DRIVE TRAIN MALFUNCTION LIGHT.*JB
Incident date: Mar 7, 2021
MY CAR KEEPS THROWING DRIVE ERRORS, SYSTEM MALFUNCTIONS, AND THROWS NO TROUBLE CODES? I BROUGHT THIS TO THE ATTENTION OF AUDI, AND GOT NO ANSWER. CAN YOU INVESTIGATE A HACKED TCU/ECU? I DON'T HAVE THE GEAR.*DT CONSUMER STATED ELECTRONIC OIL SENSOR MIGHT HAVE NEVER WORKED. DIPSTICK WAS LOW, THE ONLY LIGHT IS DRIVE TRAIN MALFUNCTION LIGHT.*JB
Incident date: Jan 23, 2021
FORWARD COLLISION ENGAGED ON A HIGHWAY WITH NO OTHER VEHICLES OR OBSTACLES NEAR. BRAKES SLAMMED ON, AND VEHICLE CAME TO A COMPLETE STOP IN THE ROADWAY.
Incident date: Mar 5, 2021
WHILE IN A TURNING MOTION THRU A WATER PUDDLE, THE STEERING DEFECTIVE WARNING LIGHT CAME UP ON THE DASH AND THE STEERING WAS VERY STIFF AT SLOW SPEED. ERROR WAS ANALYZED AS A DEFECTIVE ELECTRIC STEERING RACK AND PINION. ONE YEAR AGO THIS SAME PROBLEM AROSE AND IT WAS CORRECTED WITH A USED RACK, BECAUSE A NEW ONE COULD NOT BE FOUND, SUCH IS THE CASE AT THE CURRENT TIME, ONLY USED RACKS ARE AVAILABL... Read more
Incident date: Jan 23, 2021
MY 2014 AUDI S4 HAS A EPC LIGHT THAT KEEPS TURNING ON WHILE DRIVING THAT CAR. THE EPC LIGHT WILL PUT THE CAR INTO LIMP MODE AND WILL HAVE A ROUGH IDLE AND CAN BARLEY DRIVE. WHEN THAT LIGHT TURNS ON YOU HAVE TO PULL OVER IMMEDIATELY AND RESTART THE CAR TO CONTINUE DRIVING AND IS A COMPLETE SAFETY HAZARD BECAUSE IT WILL HAPPEN WHEN YOU ARE ON THE FREEWAY. THE LIGHT MAINLY TURNS ON WHEN YOU ARE TRYIN... Read more
Incident date: Jan 23, 2021
MY 2014 AUDI S4 HAS A EPC LIGHT THAT KEEPS TURNING ON WHILE DRIVING THAT CAR. THE EPC LIGHT WILL PUT THE CAR INTO LIMP MODE AND WILL HAVE A ROUGH IDLE AND CAN BARLEY DRIVE. WHEN THAT LIGHT TURNS ON YOU HAVE TO PULL OVER IMMEDIATELY AND RESTART THE CAR TO CONTINUE DRIVING AND IS A COMPLETE SAFETY HAZARD BECAUSE IT WILL HAPPEN WHEN YOU ARE ON THE FREEWAY. THE LIGHT MAINLY TURNS ON WHEN YOU ARE TRYIN... Read more
Incident date: Jan 23, 2021
MY 2014 AUDI S4 HAS A EPC LIGHT THAT KEEPS TURNING ON WHILE DRIVING THAT CAR. THE EPC LIGHT WILL PUT THE CAR INTO LIMP MODE AND WILL HAVE A ROUGH IDLE AND CAN BARLEY DRIVE. WHEN THAT LIGHT TURNS ON YOU HAVE TO PULL OVER IMMEDIATELY AND RESTART THE CAR TO CONTINUE DRIVING AND IS A COMPLETE SAFETY HAZARD BECAUSE IT WILL HAPPEN WHEN YOU ARE ON THE FREEWAY. THE LIGHT MAINLY TURNS ON WHEN YOU ARE TRYIN... Read more
Incident date: Jan 18, 2021
POWER STEERING SYSTEM COMPLETELY FAILED ON NUMEROUS OCCASIONS. 18 MONTHS AGO, POWER STEERING FAILED AND WHOLE POWER-STEERING SYSTEM WAS REPLACED BY DEALER UNDER WARRANTY. NOW, 1 MONTH AGO, POWER STEERING COMPLETELY FAILED AGAIN, FOR TWO DAYS, AND THEN RESUMED NORMAL OPERATION ONCE I LEFT SNOW COUNTY (I DON'T KNOW IF THE COLD HAD ANYTHING TO DO WITH IT, DESPITE THE FACT THAT THE SYSTEM IS ELECTRIC-... Read more
Incident date: Feb 27, 2021
WAS DRIVING ON A SATURDAY AFTERNOON DOWN A BUSY STREET WHEN MY CAR STARTED SPUTTERING AND HAD VERY REDUCED POWER. I WAS ABLE TO EVENTUALLY GET TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. TRIED STARTING THE CAR AFTER A RESTING PERIOD AND CAR WOULD NOT START. LET IT SIT LONGER AND FINALLY GOT IT TO START BUT CAR HAD VERY LITTLE POWER WHEN PRESSING ON THE GAS , BUT I WAS ABLE TO GET TO MY LOCAL AUD... Read more
Incident date: Mar 4, 2021
TL* THE CONTACT OWNS A GRACO CHILD SAFETY SEAT, MODEL NUMBER: 2013866, MODEL TYPE: TURBO BOOSTER, MANUFACTURED DATE: SEPTEMBER 5, 2019. THE CHILD SAFETY SEAT WAS BEING UTILIZED IN A 2013 AUDI S6. THE CONTACT ATTEMPTED TO SECURE CHILD IN THE SAFETY SEAT, BUT WAS UNSUCCESSFUL. THE CONTACT STATED THAT THERE WAS A HOOK DEFECT UNDERNEATH THE SAFETY SEAT NOT ALLOWING IT TO BE SECURED INSIDE OF THE VEHIC... Read more
Incident date: Feb 28, 2021
TL* THE CONTACT OWNS A 2018 AUDI Q7. THE CONTACT STATED WHILE DRIVING AT 25 MPH, A WARNING MESSAGE INDICATING 'STEERING MALFUNCTION PLEASE VEHICLE' ILLUMINATED. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE AND ATTEMPTED TO RESTART THE VEHICLE, HOWEVER THE MESSAGE WAS STILL DISPLAYED. THE CONTACT LEFT THE VEHICLE AT A PARKING LOT OVER NIGHT. THE CONTACT HAD THE MANUFACTURER TOW THE VEHICLE TO A ... Read more
Incident date: Mar 3, 2021
DRIVING ON THE HIGHWAY AT APPROXIMATELY 60 MPH, ALL OF THE SUDDEN THE CAR LOSES CONTROL AND IS FISHTAILING. I WAS ABLE TO REGAIN CONTROL AND PULL OFF THE ROAD AT AN EXIT RAMP. THE PASSENGER SIDE REAR TIRE WAS COMPLETELY BLOWN OUT. I DO NOT RECALL RUNNING OVER ANYTHING OR HEARING A POP, THE TIRE SIMPLY EXPLODED. THE TIRES ARE CONTINENTAL CONTIPROCONTACT 255/40/19. THE TIRE PRESSURE SENSOR DID NOT I... Read more
Incident date: Dec 23, 2019
HI THERE I PURCHASED A USED 2017AUDI Q7 3.0T WITH ABOUT 65K MILES IN OCTOBER OF 2019 AND A COUPLE OF WEEKS LATER I NOTICED THAT THE ANTIFREEZE BOTTLE WAS ALWAYS LOW SO I HAD TO KEEP ADDING.THERE WAS NO LEAK IN THE GARAGE BUT YOU CAN CERTAINLY SMELL THE ANTIFREEZE. I CHECKED ON GOOGLE AND OTHER FORUMS AND LEARNED THERE IS A PROBLEM WITH THE WATER PUMP. SO IF OTHER PEOPLE IS HAVING THE SAME PROBLEM ... Read more
Incident date: Mar 2, 2021
I PURCHASED A 2019 AUDI A3 ON JANUARY 18, 2021 (VIN [XXX]) FROM AUDI DENVER. I REPLACED THE WINDSHIELD 2/19/2021, WAS TOLD THE WINDSHIELD HAD BEEN REPLACED AT LEAST ONCE BEFORE (2/2020 AT THE DEALERSHIP) AND 2 WEEKS AFTER REPLACING THE WINDSHIELD, HAVE A NEW CRACK THAT IS QUICKLY SPREADING. 4 UNREPAIRABLE WINDSHIELDS WITH ONLY 11K MILES ON THE VEHICLE? INFORMATION REDACTED PURSUANT TO THE FRE... Read more
Incident date: Feb 27, 2021
THE AUTOMATED EMERGENCY BRAKING RANDOMLY KICKS IN.. THIS HAS HAPPENED TWO TIMES IN THE PAST 3 MONTHS. NOTHING WAS AROUND TO CAUSE THE AEB TO ACTIVATE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE WAS DRIVING BEHIND ME AT THE TIME. IT JOLTED PASSENGERS IN THE CAR. THE CAR CAME TO A COMPLETE STOP AND NOTHING IN THE VICINITY, NO ONCOMING TRAFFIC, NO PEDESTRIANS, NO ANIMALS....
Incident date: Nov 30, 2020
NO INCIDENT CAUSED THIS TO OCCUR - RANDOMLY ONE DAY STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN - AN ISSUE AT BOTH LOW AND HIGH SPEED - INTERMITTENT SO NO IDEA EACH TIME GO TO CHANGE LANES OR TURN A CORNER IF GOING TO BE ABLE TO TURN THE WHEEL - INITIALLY IT IS SPORADIC, HOWEVER, WITH TIME/USE OCCURS MUCH MORE OFTEN LOTS OF INFORMATION/COMPLAINTS ONLINE - APPEARS TO BE STEERING SHAFT... Read more
Incident date: Feb 20, 2021
WHEN DRIVING IN TOWN THE CAR ABRUPTLY STOPPED RUNNING, STEERING AND BRAKES FAILED. CAUSED BY BOTH TURBOCHARGERS GOING OUT AT THE SAME TIME. 36,000 MILES A FEW MONTHS OUT OF WARRANTY. APPARENTLY THIS IS KNOWN ISSUE WITH THE AUDI'S AND AUDI HAS NOT ISSUED A RECALL OR ANYTHING ACCORDING TO THE AUDI DEALER. $11,000 REPAIR. VERY SCARY WHEN POWER LOST AND REMAINED OFF.
Incident date: Feb 20, 2021
WHEN DRIVING IN TOWN THE CAR ABRUPTLY STOPPED RUNNING, STEERING AND BRAKES FAILED. CAUSED BY BOTH TURBOCHARGERS GOING OUT AT THE SAME TIME. 36,000 MILES A FEW MONTHS OUT OF WARRANTY. APPARENTLY THIS IS KNOWN ISSUE WITH THE AUDI'S AND AUDI HAS NOT ISSUED A RECALL OR ANYTHING ACCORDING TO THE AUDI DEALER. $11,000 REPAIR. VERY SCARY WHEN POWER LOST AND REMAINED OFF.
Incident date: Feb 20, 2021
WHEN DRIVING IN TOWN THE CAR ABRUPTLY STOPPED RUNNING, STEERING AND BRAKES FAILED. CAUSED BY BOTH TURBOCHARGERS GOING OUT AT THE SAME TIME. 36,000 MILES A FEW MONTHS OUT OF WARRANTY. APPARENTLY THIS IS KNOWN ISSUE WITH THE AUDI'S AND AUDI HAS NOT ISSUED A RECALL OR ANYTHING ACCORDING TO THE AUDI DEALER. $11,000 REPAIR. VERY SCARY WHEN POWER LOST AND REMAINED OFF.
Incident date: Feb 23, 2021
I TOOK MY VEHICLE TO REPAIR FOR 2 RECALLS ON 2/22/21, THE NEXT DAY 2/23/21 THEY CALLED ME TELLING ME THAT I HAVE TO PAY $ 550.00 FOR THE REPAIR. ACCORDING TO DOWNTOWN AUDI TECH THE ECU OF MY VEHICLE IS DEFECTIVE BECAUSE THEY CANNOT COMMUNICATE WITH THE VEHICLE'S COMPUTER, BEFORE TAKING THE VEHICLE TO REPAIR THE RECALLS IT WAS IN GOOD CONDITION SINCE I CHANGED THE OIL AND CONNECTED MY SCANNER TO RE... Read more
Incident date: Feb 23, 2021
I TOOK MY VEHICLE TO REPAIR FOR 2 RECALLS ON 2/22/21, THE NEXT DAY 2/23/21 THEY CALLED ME TELLING ME THAT I HAVE TO PAY $ 550.00 FOR THE REPAIR. ACCORDING TO DOWNTOWN AUDI TECH THE ECU OF MY VEHICLE IS DEFECTIVE BECAUSE THEY CANNOT COMMUNICATE WITH THE VEHICLE'S COMPUTER, BEFORE TAKING THE VEHICLE TO REPAIR THE RECALLS IT WAS IN GOOD CONDITION SINCE I CHANGED THE OIL AND CONNECTED MY SCANNER TO RE... Read more
Incident date: Feb 23, 2021
I TOOK MY VEHICLE TO REPAIR FOR 2 RECALLS ON 2/22/21, THE NEXT DAY 2/23/21 THEY CALLED ME TELLING ME THAT I HAVE TO PAY $ 550.00 FOR THE REPAIR. ACCORDING TO DOWNTOWN AUDI TECH THE ECU OF MY VEHICLE IS DEFECTIVE BECAUSE THEY CANNOT COMMUNICATE WITH THE VEHICLE'S COMPUTER, BEFORE TAKING THE VEHICLE TO REPAIR THE RECALLS IT WAS IN GOOD CONDITION SINCE I CHANGED THE OIL AND CONNECTED MY SCANNER TO RE... Read more
Incident date: Feb 16, 2021
TL* THE CONTACT WHO IS A CERTIFIED MECHANIC CALLED ON BEHALF OF A CUSTOMER WHO OWNS A 2021 AUDI Q5. THE CONTACT STATED THAT WHILE THE OWNER WAS DRIVING, THE VEHICLE RAN OVER A STRIP OF ALUMINUM THAT WAS LYING IN THE ROADWAY CAUSING THE FUEL TANK TO BE RIPPED OPEN. THE CONTACT STATED THAT THE FUEL TANK WAS MADE FROM PLASTIC AND NOT METAL CAUSING THE FUEL TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TA... Read more
Incident date: Feb 4, 2021
AFTER 53661 CHECK ENGINE LIGHT CAME ON,AFTER DRIVING IT IT WENT OFF ONLY TO COME BACK ON AND STAY ON. AFTER TAKING IT TO THE DEALER "FOUND TIMING CHAIN STRETCHED. REPLACED TIMING CHAIN AND TENSONER"
Incident date: Feb 23, 2021
ENGINE SHUT DOWN AT HIGHWAY SPEED ~65MPH WHILE DECELERATING INTO TOLL BOOTH OUR TO TURBO FAILURE. COMPLETE ENGINE SHUT DOWN. LOST POWER IN HIGHWAY TRAFFIC. DANGEROUSLY NAVIGATED THROUGH EZPASS LANE WITHOUT POWER. HAZARDS ON. DANGEROUSLY NAVIGATED TO SHOULDER, COASTING, WITH NO ENGINE POWER. CAME TO COMPLETE STOP ON SHOULDER. WAS ABLE TO RESTART MOTOR AND DROVE DIRECTLY TO AUDI DEALERSHIP. DEALER... Read more
Incident date: Feb 21, 2021
ON SUNDAY FEBRUARY 21, 2021 AT ABOUT 330PM ON RT 30 IN AMSTERDAM NY WE WERE DRIVING IN STOP AND GO TRAFFIC LESS THAN 30MPH. AS THE CAR IN FRONT OF ME STARTED TO SLOW IN TRAFFIC I STARTED TO BRAKE MY A6, AT ABOUT 20MPH AND ABOUT 1.5 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME THE AUDI PRESENSE COLLISION WARNING SCREEN ACTIVATED WITH A RED SCREEN IN THE DRIVER'S CLUSTER AND A "CHIME" THE CAR THEN WENT... Read more
Incident date: Feb 21, 2021
ON SUNDAY FEBRUARY 21, 2021 AT ABOUT 330PM ON RT 30 IN AMSTERDAM NY WE WERE DRIVING IN STOP AND GO TRAFFIC LESS THAN 30MPH. AS THE CAR IN FRONT OF ME STARTED TO SLOW IN TRAFFIC I STARTED TO BRAKE MY A6, AT ABOUT 20MPH AND ABOUT 1.5 CAR LENGTHS BEHIND THE CAR IN FRONT OF ME THE AUDI PRESENSE COLLISION WARNING SCREEN ACTIVATED WITH A RED SCREEN IN THE DRIVER'S CLUSTER AND A "CHIME" THE CAR THEN WENT... Read more
Incident date: Jan 4, 2021
DESPITE THE PASSENGER AIR BAG BEING REPLACED A FEW YEARS AGO; I CONTINUE TO GET WARNING LIGHT AND NOW IS NOT FUNCTION. ALBANY AUDI SAYS THERE IS NO RECALL AND IT WILL COST ME $150 TO DIAGNOSE. I HAVE SPOKEN WITH SEVERAL MECHANICS WHO ATTEST TO PROBLEMS WITH RECALLED REPLACEMENT BAGS.
Incident date: Feb 2, 2021
THERE IS A RECALL ON SOME AUDI FOR THE TRIM ON THE BANG & OLUFSEN SPEAKERS. MINE ARE COMING OFF AS WELL AND ARE VERY SHARP AND CAN INJURE/CUT YOU VERY EASILY.
Incident date: Feb 17, 2021
HELLO! I HAVE AN 2012 AUDI Q7 AND MY AIRBAGS NEVER DEPLOYED AT 50 MPH IMPACT. IT'S A TOTAL LOSS. DO I HAVE GROUNDS FOR A LAWSUIT?
Crash
Incident date: Feb 17, 2021
HELLO! I HAVE AN 2012 AUDI Q7 AND MY AIRBAGS NEVER DEPLOYED AT 50 MPH IMPACT. IT'S A TOTAL LOSS. DO I HAVE GROUNDS FOR A LAWSUIT?
Crash
Incident date: Feb 17, 2021
HELLO! I HAVE AN 2012 AUDI Q7 AND MY AIRBAGS NEVER DEPLOYED AT 50 MPH IMPACT. IT'S A TOTAL LOSS. DO I HAVE GROUNDS FOR A LAWSUIT?
Crash
Incident date: Feb 16, 2021
A PIECE OF METAL IN THE ROADWAY PIERCED MY GAS TANK CAUSING THE GASOLINE TO LEAK OUT. THIS CREADTED A CONDITION WHICH COULD HAVE CAUSED A FIRE OR AN EXPLOSION.
Incident date: Feb 4, 2019
TL* THE CONTACT OWNS A 2005 AUDI ALLROAD. THE CONTACT STATED THAT THE TIMING CHAIN MADE AN ABNORMAL SOUND WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE TIMING CHAIN TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.
Incident date: Feb 10, 2014
TL* THE CONTACT OWNS A 2003 AUDI ALLROAD. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING CLOCK SPRING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Incident date: Feb 16, 2021
1ST PROBLEM MY PASSENGER AIR BAG WILL GO ON AND OFF SOMETIME WHILE DRIVING EVEN THOUGH NO ONE IS SITTING THERE. 2ND PROBLEM THE WEATHER HERE WAS -30 FOR ABOUT 10 DAYS AND MY CAR STOPPED WORKING ONE MORNING WHEN I TURNED IT ON. MORE PRECISELY STEERING DID NOT WORK. WHEN I TOOK IT TO VW DEALER AND THEY HAD IT OVER NIGHT FOR ALL ICE TO MELT THEY SAID A BUNCH OF WATER CAME OUT FROM MODULE WHEN THEY U... Read more
Incident date: Feb 16, 2021
1ST PROBLEM MY PASSENGER AIR BAG WILL GO ON AND OFF SOMETIME WHILE DRIVING EVEN THOUGH NO ONE IS SITTING THERE. 2ND PROBLEM THE WEATHER HERE WAS -30 FOR ABOUT 10 DAYS AND MY CAR STOPPED WORKING ONE MORNING WHEN I TURNED IT ON. MORE PRECISELY STEERING DID NOT WORK. WHEN I TOOK IT TO VW DEALER AND THEY HAD IT OVER NIGHT FOR ALL ICE TO MELT THEY SAID A BUNCH OF WATER CAME OUT FROM MODULE WHEN THEY U... Read more