Consumer Safety Complaints

Incident date: Aug 19, 2025

1.Perfect vehicle before 93V2 recall - No issues with regenerative braking or battery before recall 2.93V2 recall applied August 19, 2025 at Audi McKinney (Note: Audi had initially failed to apply the recall at my May 23, 2025 scheduled appointment, choosing instead to “enable remote monitoring”) 3.Complete regenerative braking failure within 3 days of recall - [XXX] 4.Battery thermal runaway ... Read more

Incident date: Feb 28, 2025

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2025, including through the dealer’s online service request system. Ho... Read more

Incident date: Feb 28, 2025

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2025, including through the dealer’s online service request system. Ho... Read more

Incident date: Feb 28, 2025

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2025, including through the dealer’s online service request system. Ho... Read more

Incident date: Oct 16, 2025

Airbag pressure sensing fault in passenger seat. Fix is $1,800

Incident date: Oct 16, 2025

Airbag pressure sensing fault in passenger seat. Fix is $1,800

Incident date: Oct 16, 2025

I understand that there have been recalls for the brake booster in some 2020 Audi Q5s. I have had my brake booster light come on, but my VIN is not in the recall. My car has less than 50,000 miles on it and I should not be having this issue. I think my car should be recalled and this issue should be fixed by Audi. The cost to repair this issue is around $3000.

Incident date: May 21, 2025

The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the driver's side marker warning light illuminated. The vehicle was taken to an independent mechanic with a failing driver's side marker. The contact was informed that the driver's side marker needed to be replaced. The vehicle was not repaired. In addition, the contact stated that while driving at nigh... Read more

Incident date: May 21, 2025

The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the driver's side marker warning light illuminated. The vehicle was taken to an independent mechanic with a failing driver's side marker. The contact was informed that the driver's side marker needed to be replaced. The vehicle was not repaired. In addition, the contact stated that while driving at nigh... Read more

Incident date: Jul 31, 2025

This vehicle was purchased from Audi Fort Lauderdale on July 31, 2025 and on the drive home, 9 safety systems were reported as not working. This has continued for 7 weeks and the dealer has attempted repair 5 times including software updates, front camera replacement, camera alignments and finally the major ECU replacement to no avail. There are many people on the Audi Etron forum complaining of ... Read more

Incident date: Jul 31, 2025

This vehicle was purchased from Audi Fort Lauderdale on July 31, 2025 and on the drive home, 9 safety systems were reported as not working. This has continued for 7 weeks and the dealer has attempted repair 5 times including software updates, front camera replacement, camera alignments and finally the major ECU replacement to no avail. There are many people on the Audi Etron forum complaining of ... Read more

Incident date: Jul 31, 2025

This vehicle was purchased from Audi Fort Lauderdale on July 31, 2025 and on the drive home, 9 safety systems were reported as not working. This has continued for 7 weeks and the dealer has attempted repair 5 times including software updates, front camera replacement, camera alignments and finally the major ECU replacement to no avail. There are many people on the Audi Etron forum complaining of ... Read more

Incident date: Oct 20, 2025

5’8” 105lb person sitting in the front seat will result in the airbag indicator showing “off” for up to 15 mins of driving before turning “on”. Is happening on purchased vehicle and courtesy vehicle. I suspect the advanced airbag system is faulty.

Incident date: Oct 18, 2025

The contact owns a 2018 Audi Q5. The contact stated that while the vehicle was parked with her son was in the car seat, the rear driver’s side seat lap band was twisted and was stuck around his waist. The contact stated that the seat belt failed to retract, and the contact had to cut the seat belt with a pair of scissors. The contact stated that the child had a bruise on his lower stomach near h... Read more

1 injured

Incident date: Oct 1, 2025

Gas leak under left passenger side of the vehicle.

Incident date: Jul 1, 2025

In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no re... Read more

Incident date: Jul 1, 2025

In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no re... Read more

Incident date: Jul 1, 2025

In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no re... Read more

Incident date: Sep 1, 2025

The dashboard screen which operates the radio, GPS and other programs will shut down and the screen will show: NOTE: SYSTEM RELAODING PLEASE WAIT. The radio will continue to play but you cannot operate it. Additionally, sometimes the screen goes completely blank and radio stops playing, usually comes back on in a couple minutes. I've had it to dealer three times but problem is still present.

Incident date: May 9, 2025

Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down unexpectedly while driving. Took the car to a local Audi dealership and they informed me that they cannot repair the recall because they now want to change my SOS module in order for both to work. They are asking me to pay them $1,500 for that. Meanwhile they informed me that my SOS ... Read more

Incident date: Oct 2, 2025

Front passenger door doesn’t always open when using the inside door handle. When you pull the door handle the door partially unlatches not allowing the door to open. You must then release the door handle and then repull the handle for the door totally unlatch and open. I was told by the dealership that these electric door latch’s are poorly designed. Cars been in the dealership 6 times for ... Read more

Incident date: Oct 9, 2025

While driving one day, several warning messages appeared on the dashboard, but would then disappear. The next day, the car engine would not start and the vehicle dashboard would not turn on. The car was inoperable and had to be towed to a dealer service center. Dealer confirmed that the issue was caused by liquid entering the gateway control module. A safety fix had been applied before during a 90... Read more

Incident date: Oct 9, 2025

While driving one day, several warning messages appeared on the dashboard, but would then disappear. The next day, the car engine would not start and the vehicle dashboard would not turn on. The car was inoperable and had to be towed to a dealer service center. Dealer confirmed that the issue was caused by liquid entering the gateway control module. A safety fix had been applied before during a 90... Read more

Incident date: Oct 13, 2025

Water intrusion in passenger floor board which causes problem with control module and reduces acceleration

Incident date: Jun 12, 2025

Complete Engine Failure - Audible Engine Knock Noise. Bank 2 Knock Sensor Faults stored & recorded at Audi of Hoffman Estates. Worked with Audi Of Amercia where they denied any wrongdoing or know issues. Bore socped engine at an independent shop & confirmed the cyclinder 6 bore was scored due to picton failure. Paid for a USED engine replacement & install out of my pocket on 8/5/2025 $4,655.5... Read more

Incident date: Oct 15, 2025

In 4/2024 car wouldn’t start. Took to Audi for new battery and was told Water pump failed so it was replaced with delays. In 3/2025 noticed no heat and car took a long time to warm up. Took back to dealership replaced thermostat. Still no heat so I was told ok to drive but need to flush heater core to fix heat issue for $3500. Started my car on 8/14/2025 had multiple lights come on dash (lig... Read more

Incident date: Oct 15, 2025

In 4/2024 car wouldn’t start. Took to Audi for new battery and was told Water pump failed so it was replaced with delays. In 3/2025 noticed no heat and car took a long time to warm up. Took back to dealership replaced thermostat. Still no heat so I was told ok to drive but need to flush heater core to fix heat issue for $3500. Started my car on 8/14/2025 had multiple lights come on dash (lig... Read more

Incident date: Oct 15, 2025

In 4/2024 car wouldn’t start. Took to Audi for new battery and was told Water pump failed so it was replaced with delays. In 3/2025 noticed no heat and car took a long time to warm up. Took back to dealership replaced thermostat. Still no heat so I was told ok to drive but need to flush heater core to fix heat issue for $3500. Started my car on 8/14/2025 had multiple lights come on dash (lig... Read more

Incident date: Oct 14, 2025

Drive system malfunction message appeared after starting ignition at 6am before heading to work. Turned car off immediately and took another vehicle to work.

Incident date: Oct 1, 2025

Water pump failed coolant leaked all over the vehicle five years old and a $7500 repair vacuum seals and most of the engine is damaged from the coolant. I have the video from the dealership but can’t upload

Incident date: Oct 13, 2025

I am submitting this complaint regarding a serious safety issue I experienced with my vehicle. Shortly after starting to drive, about 2 miles from my home, while traveling at approximately 25 mph, the vehicle suddenly began to shake violently and came to a complete stop at the intersection of Crescent Street and Astoria Boulevard. At that moment, I lost all control over the steering wheel—it co... Read more

Incident date: Oct 13, 2025

I am submitting this complaint regarding a serious safety issue I experienced with my vehicle. Shortly after starting to drive, about 2 miles from my home, while traveling at approximately 25 mph, the vehicle suddenly began to shake violently and came to a complete stop at the intersection of Crescent Street and Astoria Boulevard. At that moment, I lost all control over the steering wheel—it co... Read more

Incident date: Oct 10, 2025

Our Audi has 13k miles. We noticed large chunks of rubber pulling away on the treads with pieces large enough to put our finger into. The dealer says they have seen this problem before with this tire

Incident date: Oct 11, 2025

The pcv oil separator has failed and is making a whistling sound. From researching this issue it is widely known and an investigation shows it is caused in relation to a recall for the oil strainer that was done on this vehicle. I called audi dealership and they said this is not an open recall, however it seems this is exactly what caused it.

Incident date: May 1, 2025

Car displayed a warning sign that safety system malfunctioned. Airbag indicator showed “passenger airbag off”. This error occurred sporadically and for a limited amount of time. It also kept sensing that passenger seat was occupied when it wasn’t. From what I understand , the issue is related to passenger side PODS sensor.

Incident date: Sep 1, 2023

Part #: 4h0907217fx which is a windshield camera has stopped working and Audi has no solution to repair it. I have been without Cruise control, ABS error codes for 2 years. Please help.

Incident date: Sep 1, 2023

Part #: 4h0907217fx which is a windshield camera has stopped working and Audi has no solution to repair it. I have been without Cruise control, ABS error codes for 2 years. Please help.

Incident date: Sep 1, 2023

Part #: 4h0907217fx which is a windshield camera has stopped working and Audi has no solution to repair it. I have been without Cruise control, ABS error codes for 2 years. Please help.

Incident date: Sep 24, 2025

The Gateway control module failed in September 2025 on my 2021 Audi Q5. Vehicle error messages included the following failures: Cruise control, Parking brake, transmission, brakes, and steering, windows rolled down, seats moved, dash and MMI black followed by a sudden loss of power, narrowly avoiding an accident (kids in car). Would not restart. Diagnosis by Audi dealer was that the Gateway contr... Read more

Incident date: Sep 24, 2025

The Gateway control module failed in September 2025 on my 2021 Audi Q5. Vehicle error messages included the following failures: Cruise control, Parking brake, transmission, brakes, and steering, windows rolled down, seats moved, dash and MMI black followed by a sudden loss of power, narrowly avoiding an accident (kids in car). Would not restart. Diagnosis by Audi dealer was that the Gateway contr... Read more

Incident date: Sep 24, 2025

The Gateway control module failed in September 2025 on my 2021 Audi Q5. Vehicle error messages included the following failures: Cruise control, Parking brake, transmission, brakes, and steering, windows rolled down, seats moved, dash and MMI black followed by a sudden loss of power, narrowly avoiding an accident (kids in car). Would not restart. Diagnosis by Audi dealer was that the Gateway contr... Read more

Incident date: Sep 2, 2025

The instrument cluster has stop working. Have to monitore vehicle information, Mileage, service, Safty notifications and general vehicle information from the Audi app.

Incident date: Jun 1, 2025

The "right side marker light" error message comes on when headlights are on, but the marker light is operating fine. I understand that this is part of a recall on other Audi Q7 models, but my 2017 does not appear to be within that recall. I request that the recall be expanded to include my auto. It appears from online information that other owners outside of the recall are having the issue that... Read more

Incident date: Apr 10, 2025

I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive s... Read more

Incident date: Oct 6, 2025

Parking brake failure, contact service error message repeatedly pops up on digital screen behind steering wheel

Incident date: Oct 6, 2025

Parking brake failure, contact service error message repeatedly pops up on digital screen behind steering wheel

Incident date: Apr 10, 2025

I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive s... Read more

Incident date: Jul 28, 2023

So I purchased a vehicle from wright drive in El Paso, Texas. I was driving home back to Alamogordo which is 90 miles away, maybe 80 I realized there was no adaptive cruise control. So I messaged dealership. They told me that there was nothing they could do. It's not a safety issue. I got the vehicle home the next day. I found out the whole front suspension was bad. I kept hearing a noise when I w... Read more

Incident date: Apr 10, 2025

I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive s... Read more

Incident date: Jul 28, 2023

So I purchased a vehicle from wright drive in El Paso, Texas. I was driving home back to Alamogordo which is 90 miles away, maybe 80 I realized there was no adaptive cruise control. So I messaged dealership. They told me that there was nothing they could do. It's not a safety issue. I got the vehicle home the next day. I found out the whole front suspension was bad. I kept hearing a noise when I w... Read more