Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,943 complaints for AUDI
Incident date: Jan 12, 2026
Dash Delamination: The leather dashboard is experiencing severe delamination and pulling away from the substrate, specifically in the area surrounding the passenger-side airbag. I believe this condition poses two significant safety risks: Airbag Interference: The detached and warped material may obstruct, delay, or alter the deployment path of the passenger-side airbag during a collision. Visibi... Read more
Incident date: Jan 12, 2026
Dash Delamination: The leather dashboard is experiencing severe delamination and pulling away from the substrate, specifically in the area surrounding the passenger-side airbag. I believe this condition poses two significant safety risks: Airbag Interference: The detached and warped material may obstruct, delay, or alter the deployment path of the passenger-side airbag during a collision. Visibi... Read more
Incident date: Oct 24, 2025
While driving my Yukon it felt like there was an issue while it was trying to shift gears. the vehicle would sort of jerk while it was shifting. there also began to have a knocking sound as I drove. I had my children in the car, making this a more stressful situation. Having issues while driving on a highway with other vehicles driving at high speeds. Your vehicle having issues accelerating onto s... Read more
Incident date: Jun 4, 2025
The AWD module failed with less than 60,000 miles on the vehicle. I live in the Northeast and we get some brutal weather, especially snowstorms. I believe this part should be under a broader recall as it was the same grounding issue as reported in the other current recall for a certain production date escape for its awd module this year. I have always owned a four-wheel drive or all-wheel drive... Read more
AUDI
SQ6 E-TRON
(2025) — ENGINE
Jan 19, 2026
Incident date: Dec 17, 2025
Engine knock engine failure
AUDI
SQ6 E-TRON
(2025) — FORWARD COLLISION AVOIDANCE: WARNINGS
Jan 19, 2026
Incident date: Dec 17, 2025
Audi mmi safety systems regularly go into failure/ error mode (see photos ) - screen says car can still be driven on screen but all warnings flash continuously and safety systems do not operate until car turned off again, often errors and failure of safety systems to operate continue on next start up -often 1-10x times a day, then no issues for a couple days. Reported to Audi w description and p... Read more
AUDI
SQ6 E-TRON
(2025) — LANE DEPARTURE: ASSIST
Jan 19, 2026
Incident date: Dec 17, 2025
Audi mmi safety systems regularly go into failure/ error mode (see photos ) - screen says car can still be driven on screen but all warnings flash continuously and safety systems do not operate until car turned off again, often errors and failure of safety systems to operate continue on next start up -often 1-10x times a day, then no issues for a couple days. Reported to Audi w description and p... Read more
Incident date: Dec 30, 2025
Driving down the inter state lost power and RPM raised, oil light came on and said to shut off. We checked the oil it was fine. Got back on the road then a knocking started and the vehicle shut off. I tried to start again and it wouldn’tand hour or so later it started and was knocking bad, I turned it back off. called tow truck driver to have it towed to the dealership.
Incident date: Dec 5, 2025
vehicle turns on in to accessory mode, does not allow me to turn off vehicle sometimes car turns on at night by itself, alarm goes off when parked and locked
Incident date: Jan 18, 2026
Radio head unit keeps resetting. While using navigation. Disturbing driving. Something it will continually loop resetting. Can not determine consistent cause. Would like a free replacement and or upgrade including navigation
Incident date: Dec 5, 2025
On or December 5th, 2025 (4 days after taking possession of the vehicle, I experienced a sudden and severe steering system failure while driving. When turning the steering wheel (even slightly), the vehicle produced a loud buzzing/grinding noise and the steering effort increased significantly, creating an immediate safety hazard. Because the steering issue worsened quickly and made the vehicle dif... Read more
Incident date: Dec 5, 2025
On or December 5th, 2025 (4 days after taking possession of the vehicle, I experienced a sudden and severe steering system failure while driving. When turning the steering wheel (even slightly), the vehicle produced a loud buzzing/grinding noise and the steering effort increased significantly, creating an immediate safety hazard. Because the steering issue worsened quickly and made the vehicle dif... Read more
Incident date: Jan 15, 2026
On August 17, 2025 I rearended a vehicle in front of me who jammed on their brakes for no apparent reason. We were the only two vehicles in the area. Upon impact, the following airbags deployed....steering wheel, driver knee airbag. I sustained injuries to my lower extremities from the exploded knee airbag which contained metal components that impaled my skin. I continue to receive treatment f... Read more
Crash
Incident date: Jan 16, 2026
Vehicle: 2025 Nissan Versa Mileage: 276 Date: 01/17/26 Location: my home in Winston salem nc Warning lights: None observed / Unknown While reversing to park, the vehicle suddenly lost power steering and braking assistance at the same time. The steering became extremely hard to turn, and the brakes did not stop the vehicle. I lost control, and the car continued rolling backward, resulting in a col... Read more
Crash
Incident date: Dec 31, 2025
My 2024 SEL hybrid has a very annoying acceleration delay after a full or partial stop. The delay has occurred many times. It is present no matter which mode the car is on. It is not a matter of slow acceleration, but a 1-2 second delay of anything happening after I press the pedal. this could be a safety issue when you're at a stop sign and you need to proceed and you can't go.
Incident date: Jun 1, 2025
A barring in the CVT transmission went out and I was told by the dealer I need to replace the transmission. This is a common failure with this vehicle
Incident date: Dec 15, 2025
Hybrid mode, parking vehicle 2mph stopping/breaking. Vehicle lurches forward toward trees. I continue to apply breaks place into park and pull up break, while turning wheel to left doing circles to avoid collision w anything for approximately 30 feet. The hybrid mode seemed to go from electric to gas, which may have triggered the erratic jolt forward?
Incident date: Sep 15, 2025
The contact owns a 2015 Audi Q5 equipped with Firestone Tires, Tire Line: Firehawk A/S, Tire Size: P235/55/R19, DOT Number: 1RBE793E9. The tires were purchased in 2022. While the contact’s wife was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, and the rear driver’s side tire had a blowout. The contact's wife was able to pull over to the side of the road.... Read more
Incident date: Nov 19, 2025
My vehicle suffered from a catastrophic engine failure while driving on the highway. The vehicle stalled at highway speeds (55mph), during rush hour. Causing a near rear end collision. From this point on my vehicle was unable to reach speeds of 30 Mph. This failure is consistent with a defect in the Theta II engines that has been subject to recalls. The Theta II engine recall is under a soft reca... Read more
Incident date: Nov 19, 2025
The clutch experienced failure while on the highway and wouldn’t go into gear without being put into neutral first then into second gear . Then while driving one day I couldn’t put it in reverse it’s just gone so now the car will roll slightly even with the emergency brake on but I was put in danger the day it wouldn’t shift gears as it should while on the highway leaving me pretty much in... Read more
Incident date: Jan 13, 2026
ABS LOW VOLTAGE WARNING symbol appeared on vehicle. $3500 to repair according to dealership. This is a common issue on these vehicles and poses a safety risk. Hoping that NHTSA will investigate this problem as many owners have experienced same issue and repair cost is significant, particularly for a vehicle this age.
Incident date: Oct 31, 2025
Make/Model: Tesla Year: 2023 Component / System: Autopark system (vehicle’s automated parking feature) Description of Failure/Malfunction: While reversing under Autopark control, the vehicle collided with a parked vehicle whose door was open. No driver input was provided, and the system gave no warnings prior to the collision. The incident appears to result from a failure or limitation of the ... Read more
Crash
Incident date: Oct 31, 2025
The audi presense seems to be too sensitive and it is available for inspection. There have been 3 times that I've been at a complete stop in the middle of the intersection waiting for the opposing traffic to stop so I can turn left and suddenly the car brakes, seat belts engage and it scares us. 2 times I had just started to turn left and the car braked (no opposing traffic) and it was so sudden t... Read more
Incident date: Jan 12, 2026
My father's Honda CRV, which I was driving, suffered a computer reset due to a low voltage drop. This was, in turn, due to a failing fuel injector. The computer reset disabled many safety systems and core systems, including the parking brake (which is electronic), as well as adaptive cruise control, the tire monitoring system and blind spot sensors, tire inflation warning, hill start feature, an... Read more
Incident date: Jan 8, 2026
Numerous issues with this vehicle. Now, when having oil change, told by the hyundai service center that it is using excessive oil and may need a new engine. In researching this problem, have discovered hyundai has had several problems with excessive oil consumption in their many of their hyundai vehicles, including the 2016 Tuscan
Incident date: Jan 8, 2026
The engine failed in my 2014 Hyundai Sonata for the 2nd time while driving in evening traffic on a major interstate with my elderly father in the car with me. The engine completely shut down while in mid drive on the interstate with no power. The engine and oil lamp indicators immediately came on right before the engine lost power on the interstate. This caused my safety and the safety of my fath... Read more
Incident date: Jan 8, 2026
Engine oil light comes on and turns back off. Car has 97,000 miles and has regular oil changes.
Incident date: Jan 8, 2026
Car continuously has errors popping up on the screen saying that the driver assist functions are unavailable while I'm in the middle of driving. Other times, when I get in and turn on the car, none of the clusters or screens show any information, so I am essentially driving blind with no information as to speed, or anything.
Incident date: Jan 8, 2026
Car continuously has errors popping up on the screen saying that the driver assist functions are unavailable while I'm in the middle of driving. Other times, when I get in and turn on the car, none of the clusters or screens show any information, so I am essentially driving blind with no information as to speed, or anything.
Incident date: Nov 4, 2025
My Rear axle bolt broke in early October. It has now been over 3 months and I have zero update on when my recall will be addressed. I have a rental, but this is beyond the fair and reasonable time frame to repair a recall. The Service center can provide zero update or status of when this will be resolve. I'm making 4 payment on a vehicle that I don't have. What other recourses do we have. Ca... Read more
Incident date: Oct 3, 2025
Vehicle has overheated twice and left me in stranded in heavy traffic took to dealership to see what’s going on and was told coolant is leaking in cylinder number two and will need long block engine replacement no factory warranty or recall for this issue due to manufacture fault I have a infant granddaughter that has to ride in this car this problem is not anything of my fault at all
Incident date: Oct 3, 2025
Left Front side marker light faulty. is the warning on the dashboard - I have noticed there is a recall I believe 2017 2018 for the same part and this is on a 2019 so it's obviously the part it actually says if there's a software fix
Incident date: Sep 2, 2025
SUN ROOF SCREEN STOPED RETRACTING PROPERLY CAUSES THE CLOTH TO BUNCH UP AND AT TIMES DISTRACT THE VIEW WHEN LOOKING IN REAR VIEW MIRROR06
Incident date: Sep 2, 2025
I bought the car on September 2, 2025. The car has been in the dealer 5 times. The last one started on December 2, 2025, and still in the dealer as of today (January 8, 2026) no solution has been found. Most of the time is having problem with the technology in the car. I cannot even drive it. It has problem with cameras, Traffic sign recognition, adaptive cruise assistant, adaptive light malf... Read more
Incident date: Sep 2, 2025
I bought the car on September 2, 2025. The car has been in the dealer 5 times. The last one started on December 2, 2025, and still in the dealer as of today (January 8, 2026) no solution has been found. Most of the time is having problem with the technology in the car. I cannot even drive it. It has problem with cameras, Traffic sign recognition, adaptive cruise assistant, adaptive light malf... Read more
Incident date: Jan 7, 2026
I have a 2014 Nissan Maxima. The passenger side door abruptly stopped working and will not open from the inside or outside. Upon speaking with a mechanic, I learned that this is a very common issue with a Nissan and also that there is a class action lawsuit against Nissan because its believed to be a defect they knew about. Quote i received for repair would be over $400
Incident date: Jan 7, 2024
Engine failure issue. Car started to rough idle, and started to lose power due to misfires. The poor performance placed myself and Family at risk of becoming a hazard to ourselves and other drivers because the car could encounter a moving situation that could not be avoided, and the loss of ability to move away from a dangerous situation. While addressing the problem it was found that there was co... Read more
Incident date: Jan 7, 2026
INCIDENT SUMMARY: On [XXX], I brought my 2019 Audi e-tron (VIN: [XXX] , 70k miles) to Audi Salt Lake City for Safety Recall 93U9 (High Voltage Battery Module). Vehicle was functioning normally with no warning lights or electrical issues. IMPROPER RECALL COMPLETION: The dealership's technician (Chris Miller, [XXX] ) documented in the service notes: "I FOUND THE GROUNDING STRAP FOR THE REAR MOTOR WA... Read more
Incident date: Dec 1, 2025
While driving at highway speed and the adaptive cruise control engaged, the vehicle applied the brakes without driver input. The vehicle slowed gradually over several seconds even though there was no vehicle, pedestrian, or obstacle present in front of the vehicle. Road and environmental conditions were clear and normal, including clear weather, dry roadway, and unobstructed lane of travel. Traffi... Read more
Incident date: Nov 20, 2025
This problem is extremely sporadic, and often remedies itself after car shut down, and sometimes require that the car sit for a period of time. I estimate the following issue happens ~1 time a month, or estimated 5% of the time. Weather (temperature specifically) does not appear to impact occurance. When reversing, at times the back up camera does not function properly. During these times, the... Read more
Incident date: Nov 20, 2025
This problem is extremely sporadic, and often remedies itself after car shut down, and sometimes require that the car sit for a period of time. I estimate the following issue happens ~1 time a month, or estimated 5% of the time. Weather (temperature specifically) does not appear to impact occurance. When reversing, at times the back up camera does not function properly. During these times, the... Read more
Incident date: Dec 21, 2025
DC/DC converter failure
Incident date: Nov 20, 2025
The instrument dash cluster stopped working December 13, 2025. I notified the dealership immediately a thy scheduled for us to bring it in December 16, 2025. This is a safety concern because no warning would be visible, no gas gauge visible, no odometer availability either. I took it to the Jeep dealership we bought it from and they confirmed the faulty instrument dash cluster. Currently our Jeep ... Read more
Incident date: Jan 6, 2026
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was black. The contact stated that on several occasions the vehicle was shifted back to drive and driven several feet and then shifted back into reverse(R), and the screen ope... Read more
Incident date: Jan 6, 2026
The contact owns a 2020 Audi A6. The contact stated that while the vehicle was parked, water leaked into the vehicle and accumulated in the rear passenger’s side area of the vehicle. The contact initially believed that the failure might be related to inclement weather; however, the issue persisted. The vehicle was taken to a dealer, where a video diagnostic inspection was performed. The dealer d... Read more
Incident date: Dec 29, 2025
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the rearview camera was intermittently inoperable while in reverse(R). The vehicle was not diagnosed or repaired. The contact stated that the manufactur... Read more
Incident date: Dec 26, 2025
Catastrophic Engine failure while driving on highway with family. System gave error codes DTC P054A, DTC P0301, DTC P0017. Vehicle was not drivable. Always serviced with oil and filter change at recommended service intervals at authorized Audi dealer. Never showed any signs of malfunction or warning lamps prior to this incidence. Brought it to a mechanic specializing in European cars and diagnosis... Read more
Incident date: Jan 1, 2026
The contact owns a 2025 Toyota Sienna. The contact was notified of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made a... Read more
Incident date: Dec 26, 2025
The contact owns a 2023 Audi Q5 equipped with a Vredestein Spare Tire, Tire Line: Spare Wheel Space Master, Tire Size: 195/75/R18, DOT Number: DVVB. The contact stated that AAA was called to the scene to change a tire and discovered that the spare tire could not be inflated while needed. While attempting to inflate the spare tire, air was continuously leaking from the tire. The contact stated that... Read more