Consumer Safety Complaints

Incident date: Nov 18, 2025

We bought the car today at Audi South Atlanta brand new and were driving back home. The car suddenly showed the engine light, showed drive system malfunction please safely stop, and then the car slowed down and stopped on the highway. The steering stiffened up and almost caused a car crash. It was very dangerous. The Audi dealership said that software issues were all resolved before allowing the p... Read more

Incident date: Nov 18, 2025

We bought the car today at Audi South Atlanta brand new and were driving back home. The car suddenly showed the engine light, showed drive system malfunction please safely stop, and then the car slowed down and stopped on the highway. The steering stiffened up and almost caused a car crash. It was very dangerous. The Audi dealership said that software issues were all resolved before allowing the p... Read more

Incident date: Oct 22, 2025

I am filing this complaint regarding a serious safety and mechanical issue involving my 2021 Audi Q7. The alternator on my vehicle was replaced by Audi in November 2024 as part of an official Audi recall. On October 22, 2025, less than one year later, the alternator failed while I was driving, causing the following safety hazards and damages: Sudden loss of battery power Complete battery drain D... Read more

Incident date: Nov 11, 2025

The vehicle has adaptive cruise control with something called "predictive control." The occurrence happened on I-40 in New Mexico with a 75mph speed limit. I went to pass a semi and a pickup truck followed me into the passing lane. Both lanes were clear ahead for at least a tenth of a mile. As I got to the front of the semi, we reached an exit off the right lane. The Q7 slammed on the brakes ... Read more

Incident date: Nov 3, 2025

VEHICLE Year: 2018 Make: Audi Model: S5 Prestige Trim: 3.0 TFSI (EA839 V6 Turbo) Mileage: 86,000 Engine Code: CWGD COMPLAINT TITLE Latent Engine Failure – EA839 Piston Skirt + Rocker Arm Defects – Dealer Broke Engine Cover, Left Wiring Harness Dangling – Audi Denies Despite Having DIY Receipts For Maintenance DESCRIPTION At 86,000 miles, my 2018 Audi S5 Prestige suffered internal engine ... Read more

Incident date: Nov 14, 2025

2019 Audi Etron that still doesn't have a resolution for the safety recall of High-Voltage Battery Module(s) AUDI ACTION CODE 93U9, NHTSA RECALL NUMBER 23V867, issued Dec 20, 2023 for a potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery ov... Read more

Incident date: Nov 14, 2025

2019 Audi Etron that still doesn't have a resolution for the safety recall of High-Voltage Battery Module(s) AUDI ACTION CODE 93U9, NHTSA RECALL NUMBER 23V867, issued Dec 20, 2023 for a potentially critical self-discharge condition exists in certain high-voltage battery modules that, in some instances, may lead to thermal overload, possibly resulting in smoke or a fire. A high-voltage battery ov... Read more

Incident date: Nov 8, 2025

Started receiving error message intermittently regarding front right marker light being defective on the dashboard even though the lights are working. From a brief search online, this appears to be an known issue for this make and year as many others are facing a similar issue. There has been a limited recall for only certain VINs for a similar issue. The recall should be expanded as it's impact ... Read more

Incident date: Nov 9, 2025

Date of Incident: 11/09/2025 • Location: I-30 near Cumby, TX (towed to Audi Fort Worth). Daughter was stranded on busy highway in middle of nowhere. Texas State Police came to her aid and helped w tow truck which cost $650. Engine catastrophically failed at ~50k + miles due to metal shavings throughout oil — Audi Fort Worth made the statement and I have picture of metal shavings. Which is th... Read more

Incident date: Oct 5, 2025

Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.

Incident date: Aug 19, 2025

My water pump went out on my 2021Q7. The car had 57271 miles on it. I looked up the Vin and it is not covered in the class action lawsuit however, my model and my year comes up but not my Vin. I feel a water pump should last until 100,000 miles.

Incident date: Oct 30, 2025

The console displays side marker light defective warning, but both the side marker lights are working

Incident date: Oct 10, 2025

I was having noise from engine and and I received a letter from extended warranty for an production defect in piston skirt. I sent my car for an evaluation in the Audi of Manhattan and I was told that my car falls under the engine piston skirt defect.i have the pictures from Audi Manhattan inspection that the engine piston walls have scratches.i was denied coverage under extension warranty because... Read more

Incident date: Sep 12, 2025

While driving through the middle of a busy intersection, my 2013 Audi RS5 suddenly lost all power and was unable to engage any gears. The car came to a stop in active cross-traffic with vehicles approaching from multiple directions. I could not restart or move the car under its own power and had to push it to safety with the help of a passerby. Component that failed: Transmission / Power Train –... Read more

Incident date: Sep 12, 2025

While driving through the middle of a busy intersection, my 2013 Audi RS5 suddenly lost all power and was unable to engage any gears. The car came to a stop in active cross-traffic with vehicles approaching from multiple directions. I could not restart or move the car under its own power and had to push it to safety with the help of a passerby. Component that failed: Transmission / Power Train –... Read more

Incident date: Sep 12, 2025

While driving through the middle of a busy intersection, my 2013 Audi RS5 suddenly lost all power and was unable to engage any gears. The car came to a stop in active cross-traffic with vehicles approaching from multiple directions. I could not restart or move the car under its own power and had to push it to safety with the help of a passerby. Component that failed: Transmission / Power Train –... Read more

Incident date: Sep 3, 2025

The contact owns a 2018 Audi Q7. The contact stated that on several occasions while driving at various speeds, an orange triangle warning symbol and a message that the "Driver’s side Front Marker Defective - See Owner’s Manual" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the front driver’s side marker needed to be replaced. The vehicle was not... Read more

Incident date: Nov 5, 2025

Front right & left side marker light defective. See owner's manual However my lights are not blown or out.

Incident date: Nov 7, 2025

I was traveling at ~65mph on the freeway when the sunroof spontaneously exploded. It was louder than a gunshot—I nearly lost control of the vehicle. The explosion occurred in the outward direction. There was no evidence of impact of preexisting damage. Internet research suggests this is not an uncommon occurrence.

Incident date: Nov 7, 2025

I was traveling at ~65mph on the freeway when the sunroof spontaneously exploded. It was louder than a gunshot—I nearly lost control of the vehicle. The explosion occurred in the outward direction. There was no evidence of impact of preexisting damage. Internet research suggests this is not an uncommon occurrence.

Incident date: Nov 7, 2025

Our vehicle started jerking when it transitioned from EV mode to Hybrid (gas engine). I found TSB 2079556, which describes exactly the diagnostic codes our car has for all eight battery packs. This is clearly a known problem, and as the car is out of its original warranty I would have to pay for this myself. Audi should replace the battery packs free of charge as they were clearly defective.

Incident date: Jun 10, 2025

MY 2012 AUDI A5 HAS 155,000 MILES ON IT AND IT HAS HAD EVERY OIL CHANGE AND MAINTENANCE UP TO DATE , MY TURBOS AND PISTONS HAVE CAUSED COMPLETE ENGINE FAILURE WITH 0 COMPRESSION IN MY ONLY CAR . BOTH HAVE RECALLS ON THEM FOR MY YEAR AND MODEL AND EVEN THO I GOT A LETTER IN THE MAIL ABOUT BEING PART OF A SETTLEMENT FOR MY TURBOS CAUSING ENGINE FAILURE I FEEL AS THO MY CAR SHOULDN'T BE BROKE IT SHOU... Read more

Incident date: Sep 1, 2025

Dear Audi Product Safety Division and NHTSA Office of Defects Investigation, I am writing to formally document a safety defect in my 2019 Audi e-tron Prestige (VIN [XXX] ), which exhibits the same brake-system failure described in Audi’s brake-booster recall – Campaign 46P6 / NHTSA Recall 24V-621, despite Audi’s system not listing my VIN as covered. Vehicle Details Make/Model: 20... Read more

Incident date: Sep 1, 2025

Dear Audi Product Safety Division and NHTSA Office of Defects Investigation, I am writing to formally document a safety defect in my 2019 Audi e-tron Prestige (VIN [XXX] ), which exhibits the same brake-system failure described in Audi’s brake-booster recall – Campaign 46P6 / NHTSA Recall 24V-621, despite Audi’s system not listing my VIN as covered. Vehicle Details Make/Model: 20... Read more

Incident date: Nov 5, 2025

The vehicle’s Adaptive Cruise Control (ACC) system intermittently fails to detect vehicles directly ahead at lower speeds. When this occurs, the car maintains the set speed instead of slowing down, creating a potential collision risk. The issue has been present since the vehicle was new and has occurred repeatedly over a two-year period. Specifically, while driving in moderate or heavy traffic ... Read more

Incident date: Oct 31, 2025

Primary issue is electric shock hazard and limb dismemberment. It was confirmed by an Audi service tech that all Audi Q4s have dangerous gaps in every door. My child 8 years old got her finger caught between the panel and door frame. She could have cut or worse lost her finger should the door rapidly open or close. Wires are exposed leaving the easy situation of access to wires with sharp metal ob... Read more

1 injured

Incident date: Oct 31, 2025

Primary issue is electric shock hazard and limb dismemberment. It was confirmed by an Audi service tech that all Audi Q4s have dangerous gaps in every door. My child 8 years old got her finger caught between the panel and door frame. She could have cut or worse lost her finger should the door rapidly open or close. Wires are exposed leaving the easy situation of access to wires with sharp metal ob... Read more

1 injured

Incident date: Oct 29, 2025

I attempted to add gas to a 3/4 full fuel tank (given that I had a long drive that day and needed a full tank). Fuel would not enter the tank, no matter how slow I seemed to pump the gas. I had filled up a few days prior and driven the car about 100 miles since. After calling the dealer and taking the car in for service the next day, the dealer noted that the car needed a new fuel tank becaus... Read more

Incident date: Feb 11, 2025

Please see attachment: “Hello, my name is [XXX] . I'm I'm calling about a vehicle. Recall on an Audi 2023. And I'm having trouble with the manufacturer regarding this Notice that they sent us [XXX] . thank you very much bye-bye…” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Oct 25, 2025

Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.

Incident date: Oct 25, 2025

Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.

Incident date: Jun 18, 2024

Audi Rumble is present on this vehicle, Audi disregards it even after visiting the dealer many times over the issue. Center diff is what is causing it. No issue up to 30k miles, then the rumble started. I am afraid of the drivetrain breaking and locking up during driving which could be catastrophic. Audi does have TSBs on this exact issue from previous model years, this model year doesnt. More com... Read more

Incident date: Oct 30, 2025

On Thursday, October 30, 2025, when I got seated in my car, put my seat belts on, and put the car in reverse gear to slowly get out of my parking space, it kept on going in reverse and won’t stop with break I tried to change the parking mode or drive mode but the steering column would not take any command. After 350 feet driven in reverse, it went into a ditch where it tried to turn it and the c... Read more

Crash 1 injured

Incident date: Jan 4, 2025

While driving on I-90 in January 2025, the steering wheel malfunctioned causing loss of control of the car. The warning message came on the dashboard to immediately stop driving. Was able to pull off to the shoulder, turn the vehicle off, and call AAA for assistance. They towed the car to a repair shop.

Incident date: Jan 5, 2023

The problem was a turbocharger in my 2019 Audi Q5. The repair was done in January of 2023 by Audi North Houston / Sewell (17815 North Freeway, Houston, TX 77090, ph. # 281-586-1000). The cost was approximately $3,556. The replacement of the turbocharger was the same repair in the turbocharger class settlement (Kimball vs Volkswagen Group of America Inc., Case #XXX), but my vehicle is not apart ... Read more

Incident date: Jan 5, 2023

The problem was a turbocharger in my 2019 Audi Q5. The repair was done in January of 2023 by Audi North Houston / Sewell (17815 North Freeway, Houston, TX 77090, ph. # 281-586-1000). The cost was approximately $3,556. The replacement of the turbocharger was the same repair in the turbocharger class settlement (Kimball vs Volkswagen Group of America Inc., Case #XXX), but my vehicle is not apart ... Read more

Incident date: Aug 1, 2025

1.We were driving down a 4-lane divided road and the car abruptly and rapidly slow down at a cross road causing the car behind me to hit their brakes just barely avoiding a collision. There was no reason for this, there wasn’t a stop sign or signal just, a cross road. 2.Audi setup my wife’s phone so that she could use her phone and leave the key at home, guess what? The app(?) stopped working... Read more

Incident date: Aug 1, 2025

1.We were driving down a 4-lane divided road and the car abruptly and rapidly slow down at a cross road causing the car behind me to hit their brakes just barely avoiding a collision. There was no reason for this, there wasn’t a stop sign or signal just, a cross road. 2.Audi setup my wife’s phone so that she could use her phone and leave the key at home, guess what? The app(?) stopped working... Read more

Incident date: Aug 1, 2025

1.We were driving down a 4-lane divided road and the car abruptly and rapidly slow down at a cross road causing the car behind me to hit their brakes just barely avoiding a collision. There was no reason for this, there wasn’t a stop sign or signal just, a cross road. 2.Audi setup my wife’s phone so that she could use her phone and leave the key at home, guess what? The app(?) stopped working... Read more

Incident date: Oct 30, 2025

My backup camera turns off when I am backing up. I can no longer see behind my vehicle and I do not get any warnings that a car is approaching from either side of my vehicle. On a more minor note the sun roof opened on its own while I was driving on a highway during a rain storm

Incident date: Oct 24, 2025

The following problem happened 3 times. I was making a right hand turn with plenty of clearance when the car seized. Engine shut down, lights on dash said MALFUNCTION and many other lights lit. Oncoming traffic approached and nearly smashed into my car. This also happened making a left turn at a traffic light after a stop at a red light. The other incident was in bumper to bumper traffic in a... Read more

Incident date: Oct 24, 2025

The following problem happened 3 times. I was making a right hand turn with plenty of clearance when the car seized. Engine shut down, lights on dash said MALFUNCTION and many other lights lit. Oncoming traffic approached and nearly smashed into my car. This also happened making a left turn at a traffic light after a stop at a red light. The other incident was in bumper to bumper traffic in a... Read more

Incident date: Oct 24, 2025

The following problem happened 3 times. I was making a right hand turn with plenty of clearance when the car seized. Engine shut down, lights on dash said MALFUNCTION and many other lights lit. Oncoming traffic approached and nearly smashed into my car. This also happened making a left turn at a traffic light after a stop at a red light. The other incident was in bumper to bumper traffic in a... Read more

Incident date: Oct 30, 2025

Electrical system failure - risk of fire warning. Car would not engage in gear. 2025, with less than 1000 miles

Incident date: Feb 28, 2025

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2023, including through the dealer's online service request system. Howev... Read more

Incident date: Feb 28, 2025

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2023, including through the dealer's online service request system. Howev... Read more

Incident date: Oct 29, 2025

As I was driving northbound on Interstate 580 in Reno, NV, the sunroof exploded.

Incident date: Jul 22, 2025

On the very day I purchased the vehicle (07/22/2025), the high-voltage battery module pack failed, and the vehicle had to be immediately taken back for service. I did not receive it back until 08/08/2025. I was told it was fully repaired and safe. On 09/02/2025, the vehicle suffered multiple simultaneous safety-system failures, including: • “Audi Adaptive Light: Malfunction” • “High Be... Read more

Incident date: Oct 27, 2025

On 10/27/25 as I was slowly pulling into a parking space, my Audi Q5 lurched forward and jumped the curb crashing into a tree. Happened too quickly to apply the brakes. No warning indications at the time of the incident. Car would not start and had to be towed to a repair shop. The insurance adjuster is evaluating the damage, probably the vehicle will be totaled. Luckily the tree stopped the car a... Read more

Crash

Incident date: Feb 28, 2025

The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2025, including through the dealer’s online service request system. Ho... Read more