Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,943 complaints for AUDI
Incident date: Oct 10, 2025
My rear differential keep locking and making noise while turning
Incident date: Oct 10, 2025
My rear differential keep locking and making noise while turning
Incident date: Nov 7, 2025
My family and I were returning home from vacation in another state, and while we were driving on the interstate, an alarm popped up on the DTC stating ruduced engine power. I tried to start slowing down so I could take the next off ramp and could not push the brake pedal in. I had absolutely no brakes trying to slow down from interstate speed. I was able to pull into a gas station parking lot whil... Read more
Incident date: Jan 16, 2020
All seatbelts in vehicle sticks and/or catches have to use seriously more pressure on release button,or seatbelt/latch it’s self or both. My wife and children have had me have to come get it because it wouldn’t release. Engine motor mount bolt had to be replaced, I noticed when alternator went out, vehicle wouldn’t respond from throttle acted like it was missing then threw dash lights then n... Read more
Incident date: Jan 4, 2026
At highway speed (60-65mph), in 6th gear, cruise control activated, the car began to surge and stall and loose power. Applying more throttle to maintain speed did not help. Pulled to roadside and engine stalled. No check engine light at that time. Re-started with rough idle, check engine light illuminated, attempted to drive again but there was no power, vehicle stalled again. Tried to crank again... Read more
Incident date: Feb 1, 2026
Control module located under rear seat became slightly wet from spilled liquid, and failed. Engine and electrical failure as a result of control module failure. Audi refuses to cover damages as warranty period is over. Vehicle design is defective.
Incident date: Feb 1, 2026
While I am driving in normal drive when my vehicle is in 6th gear cruising there is a shutter in the transmissionthat happens (like running over rumble strips)and only sixth gear. When I have 4 wheel drive locked in the transmission shutter happens in 3-6th gear and only happens at lower cruising rpms and trying to accelerate when I'm either using the pedal or cruise control. When I am in normal d... Read more
Incident date: Feb 1, 2026
Control module located under rear seat became slightly wet from spilled liquid, and failed. Engine and electrical failure as a result of control module failure. Audi refuses to cover damages as warranty period is over. Vehicle design is defective.
Incident date: Nov 15, 2008
I am requesting an urgent review of the airbag non-deployment for my 2023 Tesla Model Y involved in a front-impact collision on [Jan 19th 2026]. Because the vehicle has been declared a total loss and may be released to salvage at any time, I urgently request that Tesla preserve and review the vehicle’s crash data (EDR/SRS) and confirm whether the restraint system performed as designed.
Crash
Incident date: Jan 8, 2026
Flywheel detached and destroyed our engine and transmission while we were traveling 75 mph in traffic. We were nearly rear-ended and side-swiped due to immediate loss of power. A dealer inspected the vehicle and told us about the flywheel detachment. They referred us to Ford Customer Service, who said nothing could be done as we were a few thousand over the warranty. Repairs would cost 14,500. Th... Read more
Incident date: Aug 11, 2025
I was driving today January 30th 2026 on the road going 35 mph into the sunlight and all of the sudden my vehicle acted like I slammed on my brakes and I jerked forward almost hitting my chin in the steering wheel. Luckily no one was close behind me or I could have easily been hit. There was nothing in front of me so emergency brakes should not have deployed.
Incident date: Jan 7, 2026
DreamDrive Pro 2 is extremely dangerous and should have an immediate STOP order for all Lucids. It fails to identify road hazards and take evasive action. In multiple instances, the car has accelerated towards a stopped object and has abruptly removed autonomous driving while engaged during turns, resulting in the car veering towards obstacles.
Incident date: Jan 7, 2026
At least a dozen times, while accelerating from a complete stop, the car has experienced sudden unintended very hard braking without driver input. After very hard brake, car falls out of gear and needs to be restarted and put back in gear. -In clear, dry, temperate weather -Day and night -In drive and reverse -While accelerator engaged -Not touching brake pedal -No obstacles, pedestrians or vehic... Read more
Incident date: Jan 7, 2026
At least a dozen times, while accelerating from a complete stop, the car has experienced sudden unintended very hard braking without driver input. After very hard brake, car falls out of gear and needs to be restarted and put back in gear. -In clear, dry, temperate weather -Day and night -In drive and reverse -While accelerator engaged -Not touching brake pedal -No obstacles, pedestrians or vehic... Read more
Incident date: Nov 8, 2025
The high-voltage battery in my two leased Volkswagen ID.4 vehicles are subject to NHTSA recall 26V030 (VW campaign 93EA, Jan 2026) for potential overheating and fire risk due to missing Self-Discharge Detection (SDD) software updates. This can cause thermal propagation even when parked. No failure or fire has happened in my vehicles yet; the battery remains available for inspection. However we do... Read more
Incident date: Nov 8, 2025
This vehicle was involved in a rear end collision in late 2025. The vehicle was just sold at auction with a clean title even though it has frame damage that is more than 100% of the cost of this vehicle. It is sold with a clean title and I am worried that a used car dealership will try to sell it with no accident history and clean title to an unsuspecting person.
Crash
1 injured
Incident date: Nov 8, 2025
This vehicle was involved in a rear end collision in late 2025. The vehicle was just sold at auction with a clean title even though it has frame damage that is more than 100% of the cost of this vehicle. It is sold with a clean title and I am worried that a used car dealership will try to sell it with no accident history and clean title to an unsuspecting person.
Crash
1 injured
Incident date: Dec 3, 2025
Backing into the center of my 2-car garage, half-way into the door, the car slammed on the brakes, displayed a large BRAKE warning and, on the 360 degree image, I saw a red "bar" to the immediate left of the driver's door. I thought I'd hit something, although I was still 20 feet from the back wall and there was at least 6 feet completely open on each side of the car. I pulled forward and it imm... Read more
Incident date: Jan 13, 2026
The front and rear windshields of my Tesla Model 3 developed long cracks requiring full replacement. For over six months, I have been unable to complete these replacements due to repeated failures in the replacement process. The vehicle and damaged glass are available for inspection upon request. My insurance claim was filed with Esurance, and Safelite AutoGlass, Esurance’s designated auto glas... Read more
Incident date: Dec 1, 2025
I was driving on a street 5mph and all of a sudden my car surged and led me to curb where i knocked hit a steer din and it veered onto someone’s lawn and hit a huge planter and stopped . Air bags were deployed . I had no control over the car . EDR was preformed and I’m sure it was a throttle surge issue and cause unintended acceleration . The edr shows I was going 5 miles an hour but then says... Read more
Crash
1 injured
Incident date: Mar 10, 2025
Odometer Fraud. The contact purchased a 2019 Honda Odyssey. The contact discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 54,970 and at the time of registration, it was discovered that the mileage was 254,970.
Incident date: Jan 19, 2026
The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image appeared blank, and the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available. The dealer was contacted. The vehi... Read more
Incident date: Jan 25, 2026
One tire locks up gradually and then completely preventing the vehicle from being driven and causing damage to the other tires. The inability to drive the vehicle on the open road is very dangerous. There are no warning lamps. The vehicle may seem sluggish to accelerate. After towing to a service station, the ABS module failed and this caused damage to the brake master cylinder which had to be rep... Read more
Incident date: Jan 24, 2025
I bought my 2018 for escape less than 2 years ago from carmax. I have 79,000 miles on it currently and have kept up with all the regular maintenance and upkeep. I had gotten an oil change and coolant flush in two days after this work had been completed. The check engine light came on and the code was read as an engine misfire. “VERIFIED THE CUSTOMER CONCERN OF THE CHECK ENGINE LIGHT ON. PULLED C... Read more
Incident date: Jun 2, 2025
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was mad... Read more
Incident date: Jan 21, 2026
I am unable to use my 2020 Nissan Leaf because of the recall (R24B2) on the battery preventing fast charging. My child has the vehicle and now lives in an apartment and there is no place to plug in my car overnight. So the only option for my child is to fast charge it. I'm frustrated that this recall is almost 1 and a half years old and there is still no remedy.
Incident date: Jan 23, 2026
The fuel pump for the engine is known for failing due to ethanol in the fuel reacting with the bare aluminum. Harley Davidson has recognized this issue with the newer model but has not recalled any of its previous models. This could cause a serious safety risk for the rider or other pedestrians on the roadway as this could cause the bike to suddenly lose all power causing an accident. Many people ... Read more
Incident date: Jan 16, 2025
Brake master cylinder failure.
Incident date: Jun 23, 2025
The contact owns a 2018 Toyota Highlander. The contact stated that while attempting to turn left or right, the steering wheel became difficult to turn. The check engine warning light illuminated, and the vehicle lost power. The contact waited for several minutes before being able to restart the vehicle. The check engine warning light remained illuminated. The failure had occurred several times and... Read more
Incident date: Jan 3, 2026
The cv joints on both sides are clicking
Incident date: Jan 17, 2026
The contact owns a 2023 Nissan Rogue. The contact stated while driving approximately 65 MPH, there was an abnormal fuel odor inside the cabin of the vehicle, and there was an abnormal knocking sound coming from the engine compartment. The check engine warning light illuminated, and the message "Engine Failure" was displayed. The vehicle was taken to a dealer several times however; the failure was ... Read more
Incident date: Jan 13, 2026
As I began to move the car, the vehicle suddenly accelerated on its own. I attempted to brake before reaching the stop sign, but the car continued to gain speed. I estimate the vehicle reached approximately 60 mph. Within seconds, I collided with two vehicles and then a palm tree, sustaining a frontal impact. The entire incident occurred within approximately two to three seconds, during which the ... Read more
Crash
1 injured
Incident date: Jan 13, 2026
As I began to move the car, the vehicle suddenly accelerated on its own. I attempted to brake before reaching the stop sign, but the car continued to gain speed. I estimate the vehicle reached approximately 60 mph. Within seconds, I collided with two vehicles and then a palm tree, sustaining a frontal impact. The entire incident occurred within approximately two to three seconds, during which the ... Read more
Crash
1 injured
Incident date: Jan 13, 2026
This complaint concerns failure to provide a remedy for multiple active NHTSA safety recalls, resulting in a vehicle that has been determined unsafe and inoperable. The vehicle is subject to NHTSA Safety Recall 24V-160 involving the house battery relay / contactor. During a January 7, 2026 call between the servicing dealer (Lazy Days) and Jayco / Entegra technical support, the battery system was ... Read more
Incident date: Jan 21, 2026
The contact owns a 2023 Volkswagen ID.4. The contact stated that the vehicle had experienced a failure related to the high-voltage battery, which prevented the vehicle from charging properly. The contact received notification of NHTSA Campaign Number: 25V836000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts we... Read more
Incident date: Nov 1, 2025
On 1/16/2026, while operating my 2017 Ford C-Max Hybrid in the Bay Area, the vehicle displayed a low tire pressure warning. Shortly thereafter, the vehicle experienced a rapid mechanical or electrical failure that required me to safely pull over and exit the vehicle. Upon exiting, I observed smoke followed by open flames originating from the vehicle. Emergency services were contacted immediately, ... Read more
Fire
Incident date: Dec 19, 2025
I purchased this vehicle new in June 2020. Since January 2022, it has experienced recurring water intrusion into the passenger cabin during heavy rain. Water leaks from the ceiling around the overhead console near the front reading/map lights. During heavy rain, water pools and causes the interior lights to turn on unexpectedly while driving. Generally, the lights cannot be turned off or immediate... Read more
Incident date: Dec 19, 2025
I purchased this vehicle new in June 2020. Since January 2022, it has experienced recurring water intrusion into the passenger cabin during heavy rain. Water leaks from the ceiling around the overhead console near the front reading/map lights. During heavy rain, water pools and causes the interior lights to turn on unexpectedly while driving. Generally, the lights cannot be turned off or immediate... Read more
Incident date: Dec 19, 2025
I took my car to Gilroy Hyundai November 11, 2025 at 10:30 a.m. because my engine was not running normal, it shook lightly while driving at an incline and the engine light would not shut off. they charged me $284.99 to tell me what needed to be fixed, engine was not looked per Ernesto Garcia. Ernest told me they go by mileage, not actually checking the engine. He also stated that the mechanic dr... Read more
AUDI
SQ8
(2023) — LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT:LATCH/LOCK RELEASE SYSTEM
Jan 22, 2026
Incident date: Nov 1, 2025
The contact owns a 2023 Audi SQ8. While refueling the vehicle, the contact became aware that the electric actuator had fractured. There were no warning lights illuminated. The vehicle was towed to the local dealer, who confirmed that there was no emergency fuel door release. The vehicle was repaired. The manufacturer was contacted and provided information about the red door release. The failure mi... Read more
Incident date: Oct 10, 2025
I have a abs, E brake and traction control light on I'm my dash. It will not let me use cruise control or any of the 4 wheel drive options. This has been going on now for a month. I've called my Dodge dealership and others. I have been on Internet looking for replacement parts none to be found. The Dodge dealership where I got my truck from said the needed over 100 and can't get them. I've tried e... Read more
Incident date: Oct 10, 2025
Following a rear collision repair at an authorized dealer collision center, multiple ADAS safety systems were not properly calibrated despite insurance payment and shop representations that repairs were complete. WHAT FAILED: Lane Change Assist, Peripheral Camera System, Side Assist, 360-Degree Camera, Front Camera, and Adaptive Cruise Control were either not calibrated or calibrated in timeframe... Read more
Incident date: Oct 10, 2025
Following a rear collision repair at an authorized dealer collision center, multiple ADAS safety systems were not properly calibrated despite insurance payment and shop representations that repairs were complete. WHAT FAILED: Lane Change Assist, Peripheral Camera System, Side Assist, 360-Degree Camera, Front Camera, and Adaptive Cruise Control were either not calibrated or calibrated in timeframe... Read more
Incident date: Jan 21, 2026
My son was driving the car the Service Brake Assist message popped up on the screen, and the brake pedal went stiff. He was coming to a red light and had to swerve to the right to avoid hitting the cars in front of him as he had no brakes at this point. We had the vehicle towed to our house, had the vehicle looked at by our mechanic. The Diagnosis was the brake vacuum pump, part number #12684050 e... Read more
Incident date: Jan 21, 2026
My 2019 Audi A6 sedan displays warnings for the Start/Stop system malfunction indicated in Audi's document: "Emissions Service Action Code: 27BQ" [XXX] I'm still waiting to hear if this has been elevated to Recall status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Aug 21, 2025
The instrument cluster within the dashboard cuts out in cold temperature preventing you from seeing your fuel, mileage, as well as oil life. It was inspected by 2 different dealerships and was told its a common problem with the Hrv's This is a common occurrence with this vehicle.
Incident date: Jan 11, 2026
2017 Hyundai Tucson SE vehicle mileage approx. 54,000 miles Was driving on a Highway doing approx. 65-70mph within 30 minutes of the 1hr and 1/2 drive I had lost complete POWER STEERING. Wheel stiffened up and was scary and difficult to lane change to a slower lane or attempt to pull over at 11:00PM due too safety and could not pull over for over an 1 hour until I was home safely. Had to hold th... Read more
Incident date: Jan 20, 2026
Transmission jerks had in the shop three times for the same problem it feels like it's going to throw you through the windshield. It's been in the shop since October 23rd 2025 for several problems and the guy told me it was using oil.
Incident date: Jan 1, 2026
There is a transmission shudder when traveling around 30-40 MPH as well as sporadically when increasing speed. Recently, there is a very hard shift/jolt when transmission is shifting from 2nd to 3rd. The issue is caused by a combination of a faulty torque converter and a software glitch in the engine control module (ECM). This is a safety hazard, and I contacted Toyota dealership in Vineland who t... Read more
AUDI
SQ6 E-TRON
(2025) — ENGINE
Jan 19, 2026
Incident date: Dec 17, 2025
Engine knock engine failure