Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,369 complaints for AUDI
Incident date: Jun 4, 2026
Power steering harness has leak. Wiring is faulty
Incident date: Jun 5, 2026
My vehicle has 81000 miles and the PTU/transmission went out. After doing some research about this issue I discovered that it is a very common problem with jeeps from 2014 to 2024. To get it repaired is $3,000. Seems like Jeep was installing bad transmissions. They should recall these and cover the coast for repair.
Incident date: Jun 4, 2026
-Component that has failed is the instrument panel cluster went completely blank. --This results in immediate loss of speedometer, information screen, & all warning lights. - This issue is the exact issue covered in recall #24V-652, however my VIN is not included. - There was no symptoms prior to the failure of the instrument panel. - Our 2022 Jeep wrangler unlimited is in t... Read more
Incident date: Jun 4, 2026
The contact owns a 2004 Chevrolet Silverado 2500. The contact stated that while driving 60-65 MPH, the vehicle experienced reduced power and went into LIMP Mode. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle after several minutes, as per the Owner's Manual. The transmission warning light was illuminated. The vehicle was taken to the dealer to be ... Read more
Incident date: Jun 3, 2026
When turning off the vehicle the key gets stuck in the ignition. I have to keep turning the vehicle several times and keep moving the shifter to get it to release at least 4 to six times before the key comes out. This happens daily. It started in May and continues to be a daily happening.
Incident date: Jun 3, 2026
2024 Mitsubishi Outlander PHEV brake-by-wire failure during a downhill U-turn at 100% battery state of charge. Pedal went completely soft to the floor, unable to stop, causing a crash.
Crash
Incident date: Jun 3, 2026
2024 Mitsubishi Outlander PHEV brake-by-wire failure during a downhill U-turn at 100% battery state of charge. Pedal went completely soft to the floor, unable to stop, causing a crash.
Crash
Incident date: Aug 27, 2024
On June 1, 2026 driving eastbound on I-64 in Louisville, KY. Engine shut-off warning popped up and engine immediately shut off. There were no prior warnings or unusual engine or noises. 3 passengers in car. Had to change 2 lanes and then onto shoulder while coasting and slowing down. Car was incapacitated and gave battery and 0% oil read. Oil is changed regularly and engine recall work had been pe... Read more
Incident date: Aug 27, 2024
While driving my 2022 Honda CRV at highway speeds and at operating temperature, the steering sticks and/or pauses then releases causing the steering to jerk back in the opposite direction. This creates a major safety issue while driving on the highway and can potentially cause an accident. Additionally, when turning the vehicle left at slow speeds, we would periodically hear a clicking noise. Thes... Read more
Incident date: Aug 27, 2024
While driving my 2022 Honda CRV at highway speeds and at operating temperature, the steering sticks and/or pauses then releases causing the steering to jerk back in the opposite direction. This creates a major safety issue while driving on the highway and can potentially cause an accident. Additionally, when turning the vehicle left at slow speeds, we would periodically hear a clicking noise. Thes... Read more
Incident date: Jun 1, 2026
The digital instrument cluster on my 2021 Hyundai Palisade completely and intermittently fails while the vehicle is in motion, dropping the speedometer, fuel gauge, and all safety indicators to zero. The system also issues erroneous audio warnings such as 'wrong way driving detected' while the cluster is blank. I have documented this severe safety hazard on video multiple times over the last 14 mo... Read more
Incident date: May 9, 2026
The only door that will lock or unlock using the fab key or the master lock button on the drivers armrest is the drivers side rear door. My vehicle is not able to be locked unless I do it manually and can not be unlocked unless i use the rear drivers side door. This has been reproduced by the dealership. There were no warning lamps or messages and no other symptoms. This has been going on for a mo... Read more
Incident date: May 15, 2026
The screen shakes. Goes black. Zooms in randomly without prompting. Started dialing up people from recent calls. While trying to get the navigation working. I started drifting into oncoming traffic. Fortunately was able to course correct and avoid collision. Buttons are most time not responsive to touch. It is distracting. The system has never fully worked as promised and is a distraction. And as ... Read more
Incident date: May 15, 2026
The contact owns a 2013 Toyota Scion XB. The contact stated while her daughter was driving or idling, the driver noticed an abnormal knocking sound coming from the engine. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The manufacturer was notified of the failure but no assistance was provided. The vehicle was parked at the residen... Read more
Incident date: Nov 30, 2025
Manufacturer Recall Number N970008. Took to dealer (Burdick Chevrolet-Driver's VIllage) in Syracuse, NY in March 2026. They have not responded or fixed the recall. They stated they were not able to find a solution. I think they should simply replace the entire front seat system if they cannot find some obscure item they are looking for.
Incident date: Feb 2, 2026
I have been put off every month for over a year to have this fixed. It is a safety risk. Not only does the recall state the trim can come off and cause a crash, the rubber around both sides also keep coming loose and flapping on my windshield which causes interference with my view of the road. I am not sure why a safety recall was issued in 2024 but has still not been able to be resolved by 202... Read more
Incident date: Jun 1, 2026
The contact owns a 2024 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V546000(EXTERIOR LIGHTING); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made ... Read more
Incident date: May 13, 2026
The contact owns a 2017 Nissan Sentra. The contact stated while driving the vehicle he could tell the vehicle gears were slipping, on a different occasion the vehicle downshifted on its own suddenly almost causing a crash. The contact stated there were times where the vehicle would downshift suddenly and would slow all the way down causing the vehicle to come to a stop, having to shift into neutra... Read more
Incident date: Jun 1, 2026
The contact owns a 2022 Ford F-150. The contact stated that when reversing the vehicle, the backup camera no longer operated, and the display showed only a blank blue screen. The contact referenced NHTSA Campaign Number: 23V342000 (Back Over Prevention) to be the cause of the failure however, the VIN was not included in the recall notice. The dealer was notified of the failure. The vehicle was not... Read more
Incident date: May 22, 2026
- Tesla FSD - My son was driving on FSD on state highway, while on FSD, the car suddenly turned left and hit the concrete barrier and spun out of control. All the air-bags were deployed and car front crashed completely. The car is near totaled, My son was able to get out the car with a bruise on right hand. -No -No -No warning was on, the car was on full FSD and suddenly turned left and drove into... Read more
Crash
Incident date: May 22, 2026
The vehicle is experiencing a dangerous hesitation during acceleration at low speeds, immediately followed by a sudden, violent forward lunging motion. When attempting to accelerate from a complete stop, or when rolling at low speeds (such as yielding at a roundabout, turning through an intersection, or merging into slow-moving traffic), the vehicle suffers from a distinct **lag or complete fail... Read more
Incident date: May 22, 2026
The vehicle is experiencing a dangerous hesitation during acceleration at low speeds, immediately followed by a sudden, violent forward lunging motion. When attempting to accelerate from a complete stop, or when rolling at low speeds (such as yielding at a roundabout, turning through an intersection, or merging into slow-moving traffic), the vehicle suffers from a distinct **lag or complete fail... Read more
Incident date: May 6, 2026
While traveling at highway speeds with adaptive cruise control safety systems engaged, the vehicle failed to detect a hazard immediately ahead in its lane. The Forward Collision Warning failed to alert the driver, and the Automatic Emergency Braking (AEB) failed to initiate automated emergency deceleration. Manual emergency braking was attempted by the driver in the final milliseconds, but the veh... Read more
Crash
1 injured
Incident date: May 6, 2026
While traveling at highway speeds with adaptive cruise control safety systems engaged, the vehicle failed to detect a hazard immediately ahead in its lane. The Forward Collision Warning failed to alert the driver, and the Automatic Emergency Braking (AEB) failed to initiate automated emergency deceleration. Manual emergency braking was attempted by the driver in the final milliseconds, but the veh... Read more
Crash
1 injured
Incident date: May 6, 2026
Electrical light the car didn't want to start even the battery is good No risk to other maybe if I stay stuck in the middle of no where I have not taking the car to no one No one has inspected Yes they were light on the dashboard
Incident date: Mar 28, 2025
1. The front passenger airbag light is continuously on. 2. Fasten seat belt audible alarm, and fasten seat belt dash light are continuously on when front passenger seat is NOT occupied.
Incident date: May 29, 2026
While stopped at a red light the engine turned off with the engine restart function. When I released the brake the engine attempted to start and then completely stalled. I had to get the vehicle in park and restart the engine with took it a few attempts of pressing the start button. The has happened a few times with this vehicle. Dealers have been unable to replicate the issue to try to solve the ... Read more
Incident date: May 27, 2026
22’ Camry LE. Was driving over a bridge that’s undergoing construction, as many areas around me are. There were few lines painted to distinguish lanes. Driving in the right lane when (I’m assuming) Lane Assist suddenly pulled me to the right. Thankfully I caught it before anything had happened, but if it hadn’t, I would’ve gone straight into a concrete barrier at the edge of a bridge on ... Read more
Incident date: Apr 17, 2026
2018 Chrysler Pacifica exhibits severe 'sticky' and binding steering at highway speeds (70+ mph). When maintaining a straight line or slight left curve, the steering wheel notches and resists physical effort when trying to turn back to the right. Correcting the vehicle requires sudden, excessive force to break the electronic resistance, causing a jerky movement that risks overcorrection and loss o... Read more
Incident date: Apr 17, 2026
Slide out on RV repeatedly failed to fully extend and retract. Was told by RV repair shop that structural failure was the cause. The problem was discovered and confirmed by a dealer service center. As of 5-27-2026, it has not been inspected by the manufacturer. The structural failure could have caused the slide out to unexpectedly extend while in transit. The structural failure could also cause a ... Read more
Incident date: Mar 16, 2026
The contact owns a 2026 Mercedes-Benz. The contact stated that while driving at various speeds, an SRS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed as having an electrical issue that needed an SRS replacement. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately... Read more
Incident date: Mar 16, 2026
The contact owns a 2026 Mercedes-Benz. The contact stated that while driving at various speeds, an SRS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed as having an electrical issue that needed an SRS replacement. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately... Read more
Incident date: Mar 16, 2026
For powertrain: failure of right front CV axle before 100k miles on a certified pre-owned vehicle; associated failure of shocks and struts in right front axle. The problem was inspected by an ASE certified VW mechanic, attested to be true and shown to us, and repaired. There were no warning lamps/lights, and the finding was made on a full vehicle inspection when brought in for a brake pad change. ... Read more
Incident date: May 7, 2026
Bike has been at the dealer for almost 3 weeks now chasing electrical issues. HD corporate techs can’t even understand what’s wrong. The are running another diagnostic test on it today that will cost me another 3.5hr of labor on top of the other diagnostics they’ve already done. Luckily I wasn’t on a trip and stranded for weeks.
Incident date: May 23, 2026
A week ago, the top interior strip that holds the sliding glass window in place randomly fell off. We taped the hole until we could find someone who could fix the track. Then, a week later the non-sliding portion of the back rear window exploded while parked. There was no sort of impact, the window just shattered sending pieces of glass into my kids car seats.
Incident date: May 16, 2026
Root problem seems to be the forward looking camera and/or radar, though there are 8-10 codes in total. This one looks like the primary problem: U3000-49 — Multipurpose Camera Unit / Millimeter Wave Radar Internal Electronic Failure As a result, we no longer have safety features such as emergency braking, collision warning, lane departure warning, or lane keeping assistance. Additionally, cruis... Read more
Incident date: May 16, 2026
"On Friday afternoon, while driving alone on an open stretch of road at approximately 40 mph, my 2025 Honda Pilot's Collision Mitigation Braking System (CMBS) experienced a catastrophic malfunction and initiated full emergency braking. The brakes locked up aggressively with absolutely no vehicles, pedestrians, or obstacles present in front of me. A transient warning light flashed on the screen for... Read more
1 injured
Incident date: May 23, 2026
driving vehicle down the highway with the cruise control on and it will suddenly slam on the brakes. decreasing the speed rapidly almost causing a rear end accident. Has been brought to drealer for repairs 5 times with no results still does it . to;d repair coming in 3rd quater of 2026 vehicle is dangerous to drive appears to be a problem with these cars do not believe ours is a isolated condition... Read more
Incident date: Nov 13, 2025
Truck has 170 miles and it suddenly slammed on the breaks on the highway stating that the EBS failed. A loud humming sound came from the transmission and now the truck is saying service transmission and service brakes. The truck will need to be towed to a dealer to review as it is not drivable at this time .
Incident date: Nov 13, 2025
The outside door handles are defective, and Honda is aware of the issue. In warm or hot weather, the door opening mechanism binds up, and eventually the stress is too great and it causes the door handle to break. The problem has been reported by nearly every CR-Z owner. For more incidents, please visit [XXX] This defect creates a significant safety issue as if both door handles are inoperabl... Read more
Incident date: May 22, 2026
I have a 2019 Ford Edge Vin: [XXX] . My torque converter is going out and my warranty company doesn't want to replace because they say it was a pre existing issue. I know there are a lot of people with this same exact problem and I know there is an investigation into the problem. I need to know if there is any way this can be added to the recall list so I don't have to pay for this out of pocket.... Read more
Incident date: May 22, 2026
The wires that control my windows no longer work because the wires are in my door jam and after years of opening and closing the door on the wires they are worn out
Incident date: May 22, 2026
After an over the air software update this past week 2026.14.6 my Tesla Model 3 power steering has failed. EPAS shows ACTICE in service mode, calibration was successfully completed and there are no active EPAS/rack faults. Power steering assists at higher speeds but fails below 20mph. Tesla has a history of steering related software problems and needs to take ownership of the problem.
Incident date: May 22, 2026
TO NTSA - 2025 Mazda CX-50 Premium Turbo Plus - Purchased [XXX] - Less than 2,000 miles Driving north on [XXX] , I took exit [XXX] . When slowing to change to the right-hand lane, it surged then rapidly accelerated. Stepping on the brake did not slow it down, increased acceleration. To avoid hitting cars in my lane, I jumped the curb to the frontage road, continually pumping on the b... Read more
Crash
Incident date: Mar 27, 2026
The contact owns a 2019 Ford Flex. The contact stated while reversing, the rear view camera screen displayed a blue screen. In addition, the error code indicated that the rear view camera display was unavailable. The failure occurred intermittently. The dealer was made aware of the failure, and the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by a... Read more
Incident date: May 21, 2026
Component: power steering (gearbox) Safety at Risk: steering wheel would not turn properly (excessive sticking) especially high speed. Reproduced/Confirmed by Honda dealer: YES Vehicle/Component inspected: YES and replaced by Ed Morse Honda, Riviera Beach, FL Prior Warning: NO (gradually got worse over approximately three month period)
Incident date: Apr 27, 2026
The contact owns a 2015 Ford F-150. The contact stated that the vehicle failed to move when placed in reverse(R). In addition, the contact stated that the vehicle would suddenly downshift to first gear as the wrench (transmission) warning light would appear on on the instrument panel. The vehicle was taken to an independent mechanic, where it was a transmission failure. The contact then received ... Read more
Incident date: Apr 27, 2026
The contact owns a 2022 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V312000( BACK OVER PREVENTION) However, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure
Incident date: Apr 27, 2026
The truck dies when you turn the steering wheel all the way. When that happens the steering wheel jerks and could cause a crash. This appears to be a common electrical problem that currently has no recall from the manufacturer.
Incident date: May 17, 2026
Am having issues with my 22 Ram 1500 limited 4x4 with the 5.7 HEMI MDS. there are issues with this engine since 2009. The MDS lifters and cam shaft do not get enough oil. They already replaced the cam shaft and oil pan pickup. Now they have my truck for over 3 weeks to replace the engine. The only problem is that they are replacing it with the same one and hoping again that nothing goes wrong. Ca... Read more