Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 832 complaints for ALFA ROMEO

Incident date: Jun 29, 2026

Refused to change the rear catalyst due to a modification. I said I would return it back to the original factory tune and they said it was impossible and refused to do it. The tune physically wouldn’t stop them from changing the catalytic converter. They said that the ecu would let them. I can put the factory CID on the vehicle for the work to be done. The catalyst threshold is below efficienc... Read more

Incident date: Jun 29, 2026

The steering wheel locked in one position i pulled over shut off the car restarted and the steering wheel started working again. Is their a recall on my 2011 Ford Escape Hybrid with this problem. This scared me to death I got lucky and the road was straight and I was able to stop the car. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. ... Read more

Incident date: Jun 29, 2026

The truck’s fuel system can cut out under acceleration. This is very dangerous. Various times it has nearly stalled out under acceleration while trying to merge. The worst time was driving up a bridge, the truck began to hesitate nearly causing a crash. Every time it signals cylinder misfire, but that whole system has been replaced. Very dangerous, very disappointing.

Incident date: Jun 30, 2026

On May 24, 2026, at approximately 8:28 AM, I activated Actually Smart Summon on my 2025 Tesla Model 3 using the Tesla mobile application to reverse the vehicle from my garage. Before this incident, the vehicle displayed no warnings, alerts, messages, or other indication of a problem, and I had previously usd Actually Smart Summon without similar behavior. Shortly after activation, the Tesla mobile... Read more

Crash 1 injured

Incident date: Apr 24, 2026

Driver headrest deployed without any accident. I was sitting in my car and the headrest made a loud bang and hit the back of my head causing me whiplash

Incident date: Apr 24, 2026

On June 16, 2026, a 2021 Infiniti QX50 experienced a safety-related malfunction while being driven at approximately 15–20 mph. The vehicle suddenly jerked, lost power response, displayed multiple warning lights, showed a “System Fault – See Owner’s Manual” message, and became unresponsive/difficult to control. The engine remained on, but the vehicle did not respond properly. The vehicle ... Read more

Crash 3 injured

Incident date: Apr 24, 2026

Crash 3 injured

Incident date: Jun 19, 2024

I was the only person in the truck and there was no one nearby. I was slowly backing the Ford 150 Lighting into my driveway, going straight back. I was going slow because another car was parked at the back end corner. As I was rolling slowly back, the truck started to accelerate on its own, I had not increased pressure on the pedal. The truck was not making any beeping noises or alerts on the ... Read more

Crash

Incident date: Dec 19, 2025

My 2020 Toyota C-HR is exhibiting clear, escalating symptoms of the known K114 CVT internal bearing defect, creating an active safety hazard while driving. The transmission has not failed completely yet, but it regularly experiences high-pitched whining noise, sudden hesitation during acceleration, and loud grinding-like noise which gets louder and faster as I speed up. This behavior creates a si... Read more

Incident date: Jul 15, 2025

The contact owns a 2019 Chevrolet Traverse. The contact stated that while shifting into park(P), the “Shift to Park” warning light illuminated, even though the vehicle was already shifted to park(P). The contact stated that the gear selector was shifted back and forth several times before it was recognized that the vehicle was in park(P). During the failures, the warning light remained illumin... Read more

Incident date: Jun 17, 2026

The contact owns a 2014 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in park, the vehicle failed to immediately turn off. The contact had to move the gear... Read more

Incident date: Jun 17, 2026

The contact owns a 2015 Ford Taurus. The contact stated while reversing at an undisclosed speed, the rear-view camera was intermittently inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The veh... Read more

Incident date: Jun 24, 2026

The contact owns a 2015 Ford Explorer. The contact stated that the power steering feature was intermittently inoperable. There was no warning light illuminated. A technician attempted to diagnose the vehicle, but no diagnostic trouble codes were retrieved. The contact was informed that the failure could not be duplicated. The contact stated that the failure had progressively worsened, causing the ... Read more

Incident date: Sep 9, 2025

The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA Campaign Number: 16V352000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not... Read more

Incident date: Jun 16, 2026

The contact owns a 2025 Tesla Cybertruck. The contact stated that while pulling into a charging station with the self-driving system activated, the vehicle stopped in front of the payment pole; however, the vehicle inadvertently accelerated through the barrier gate arm, and the arm was fractured. The barrier scratched the passenger’s side bumper. A police report was not filed. There were no inju... Read more

Incident date: Jun 16, 2026

The contact owns a 2018 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that there was water in the rear hatch which caused several electrical failures. The dealer informed the contact that the electrical co... Read more

Incident date: Jun 12, 2026

Air conditioning has leaked after only 60,000 miles, costing me thousands in repairs. This is a recall on other models, but not this one. Mine and my baby’s safety is put at risk by being forced to drive around in the heat of summer without air conditioning. There were no warning lights. It was verified by the dealer, and I have a video of the inspection.

Incident date: Jun 12, 2026

The contact owns a 1995 Honda Accord. The contact stated that while driving at 25 MPH, the passenger’s side air bag deployed without warning or impact. The SRS warning light was turning on and off randomly. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.

Incident date: Jun 13, 2026

My vehicle started downshifting hard, making a jerking motion, specifically from around 7th-6th gear. It is an automatic transmission but when I went to slow down at stop signs, stop lights, etc. it would make a jerking motion in the slow down process. It has inhibited my ability to drive it. There are times when it have difficulty accelerating. I took it to an independent mechanic shop to have th... Read more

Incident date: Jun 13, 2026

Slowed down to turn right into a parking lot, power steering suddenly disabled and multiple warning lights appeared on dash. Warning messages stating auto brake system disabled, lane departure assist disabled, hill assist and start disabled, and more warning lights. Steering suddenly became difficult and dangerous with moving traffic behind me. Pulled into a parking lot and restarted car multiple ... Read more

Incident date: Jun 1, 2026

The contact owns a 2021 GMC Yukon XL. The contact stated that while starting the vehicle, the engine stalled and the vehicle failed to start. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Nu... Read more

Incident date: May 28, 2026

My daughter was driving down the road and came to a 2-wayy stop. Went to pull out and the car stalled and started shuddering. On down the road leaving a red light it did the same thing and not wanting to really go.

Incident date: May 28, 2026

My 2014 Ford vehicle the steering wheel began to malfunction, then became worse. I took it to Pep Boys Mechanic, they showed me the recall for this issue. I will include the recall attached. The mechanic told me to call Ford they should fix this problem. I called Ford who said since our vin no was not indicated on the recall, but same year make and model are, cannot repair due to vin no not on re... Read more

Incident date: Jul 31, 2025

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 60–70 MPH, the traction control warning light illuminated. Additionally, the contact stated that while the accelerator pedal was released, the vehicle was shaking erratically. The vehicle was driven to the shoulder of the roadway, and the vehicle was turned off. The contact stated that while attempting to ... Read more

Incident date: Jul 31, 2025

Incident date: Jun 9, 2026

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving on several occasions and depressing the brake pedal to stop the vehicle, the message "Low Brake Fluid" was displayed, the brake pedal went to the floorboard, and t... Read more

Incident date: Jun 13, 2026

Over the years the engine has felt like it was slipping or stalling. It appears to be increasing more. Sometimes it happens while cruise control is on. Today, the engine slipped for a prolonged time, more than usual, and then RPMs decreased. Warning sign of a “wrench” appeared on screen and said see manual. I was also unable to put vehicle in reverse. Slips more at lower speeds when accelerati... Read more

Incident date: May 11, 2026

On XXX, at approximately 5:00 PM, my daughter was operating our 2024 Tesla Model Y on [XXX] near the [XXX] exit in [XXX]. The vehicle suddenly became uncontrollable. According to the driver, the steering wheel appeared to move on its own, the vehicle accelerated unexpectedly, braking was ineffective, and the vehicle zig-zagged across multiple lanes of traffic from the far left lane to the far righ... Read more

Incident date: Apr 3, 2026

The contact owns a 2025 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 25V322000(EXTERIOR LIGHTING); however, the part to do the recall repair was unavailable. The contact stated that the passenger's side brake light and turn signal lights had become inoperable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the man... Read more

Incident date: May 11, 2026

My wife was driving our 2017 Hyundai Santa Fe around March 8, 2023 with our 3 children in the vehicle. She began merging onto interstate 70 when the vehicle made a noise and became undriveable. She could still steer but pushing the pedal down did not do anything. She had to carefully pull over off of the highway so that she did not get in an accident. This vehicle had to be towed to a mechanic... Read more

Incident date: May 11, 2026

This model of truck has 4 led lights that will never turn off. Using the switch in the cab does not affect them. When the headlight switch is in off, manual, or parking - these lights remain on. Additionally, there is no setting in the software that provides control over these lights. I have interacted with Stallantis Customer Service, and my local dealer -both state: "Lights are working as design... Read more

Incident date: Jun 9, 2026

Had recall completed for passenger airbag prior now SRS airbag on since 6/7/2026 per dealer code B1650 & B1760 as history codes. States found passenger side airbag sensor has erratic operation, recommended replacing seat bottom with integrated sensor for $2015 at Spreen Subaru of San Bernardino. Why is the sensor failing again? Unable to drive vehicle due to potential of airbags not deploying, mak... Read more

Incident date: Jun 6, 2026

Promaster 3500 Forward Collision Warning turning itself off in Uconnect. Uconnect is where you can turn off FCW or set it to warning only, or warning and braking. I want it ON all the time but it keeps setting itself OFF. I turn on the vehicle and I see the warning light indicating it is turned OFF. I have to go into setting and set it manually. I will travel to get gas and when I re start the veh... Read more

Incident date: Jun 6, 2026

Electronic power steering is sticking and notching while driving on a highway once vehicle is warm. This is a safety hazard and Honda has a recall for later model years for the exact same reason. The internal worm gears heat and swell when warm causing internal grease displacement. We cannot safely drive this vehicle on a highway

Incident date: May 1, 2026

CRUISE CONTROL SURGES BEYOND NORMAL LIMITS, HAS TRIED TO TAKE CURVES ON EXITS SO FAST THE TIRES SLIDE AND I HAVE TO SLAM ON THE BRAKES. ALSO, WHEN PULLING OUT FROM BEHIND A CAR, THE CRUISE CONTROL KICKS IN TOO FAST AND IS FLYING TOWARD STOPPED CARS, AND I HAVE TO USE THE BRAKE TO STOP IT OR REAR-END THE CAR IN FRONT OF ME. ALSO, THE FUEL SYSTEM WOULD NOT ALLOW ME TO FILL UP THE GAS TANK, AND I W... Read more

Incident date: Apr 29, 2026

The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed, the vehicle would independently activate Limp mode and would not accelerate past 30 MPH. In addition, the vehicle would not shift into the Reverse gear as intended. The vehicle was taken to a local dealer, where it was diagnosed with error codes: P0777 and P18A1. The vehicle was not repaired due to pa... Read more

Incident date: Oct 11, 2025

I was driving on the 202 at 80 MPH in the HOV lane and was engaging the cruise control. Pretty soon the car started beeping and it was saying something to the affect that I wasn't in control of the car. I started yelling and gently swerving not understanding what was going on to make it think I was indeed driving. It wouldnt' stop. I was in high traffic bumper to bumper than the dashboard star... Read more

Incident date: May 21, 2026

This Forte was not neglected and it was not abused. Nearly 90% of its miles came from highway commuting and interstate travel. It was completely stock, never modified, never driven hard. More importantly, it received fully synthetic oil changes every 3k-4k miles since new, well ahead of what Kia or the oil manufacturer even recommends, because I intended to keep this car long term. All of that is ... Read more

Incident date: May 22, 2026

If I leave the auto idle engine stop on,and come to a complete stop, the auto engine stop turns on, but as I release the brake to drive, the vehicle stalls in drive and engine shuts down. I will have to manually turn the car back on and restart the whole system before being allowed to continue. All while at a green light and a ton of traffic waiting behind me to move! Its very disappointing and em... Read more

Incident date: May 21, 2026

Adaptive cruise control not working....,Intermitently shutting off. This is coinciding with numerous engine, oil and gas warning lights going off in the Audi MMI system. Lead tech at Audi dealership in Norwell MA is telling me that this is a well known issue with the 2025 Audi Q5 needing a software update that will not be available until sometime in the 3rd quarter

Incident date: May 18, 2026

The ABS/traction warning lights came on. On April 29,2026, I took it to Beck and Masten Group 1 Kia inTomball, Texas and they diagnosed as HECU failure. The repair cost $2377.16. KIA corporate denied reimbursement. Lights were resolved after HECU replacement. There was no accident/injury/fire. mileage was 60400. I wanted to note and document as a potential safety trend.

Incident date: Sep 30, 2025

While driving the vehicle on a public roadway at approximately 70mph, the vehicle suffered a sudden and catastrophic powertrain failure without timely warning. The check engine light illuminated, the physical engine oil pressure gauge dropped to absolute zero, and the dashboard immediately flashed a critical "Hybrid System Malfunction" warning. > This mechanical and electrical failure triggered an... Read more

Incident date: Sep 9, 2025

My husband was driving our 2018 Chevy Suburban when it suddenly stopped accelerating and he could no longer shift gears. Luckily, this happened while he was driving down a gravel road (approx 25-30mph). If he would have been driving at highway speeds, it is likely that he could have lost control of the vehicle. Our Suburban had no issues to this point and had always run well. We take it in for r... Read more

Incident date: May 14, 2026

Vehicle: 2019 Land Rover Range Rover Sport HSE While driving approximately 65-70 mph, a red battery/charging warning appeared instructing me to pull over immediately. Within approximately 3-5 minutes, the vehicle rapidly lost electrical power and became completely disabled while driving. EVERYTHING in my car started shutting down; no air, no lights, no steering. Steering and vehicle functions beca... Read more

Incident date: May 12, 2026

ongoing electrical and ECM communication issues with my 2018 Nissan NV2500. The vehicle is experiencing serious fault codes involving loss of communication with the ECM/PCM and transmission control systems, creating a potential safety concern and reliability issue. The diagnostic scan produced the following active codes: U0100 – Lost Communication With ECM/PCM A U1000 – CAN Communication Circu... Read more

Incident date: May 12, 2026

The contact owns a 2004 Toyota Sequoia. There was an abnormal rattling sound detected in the front area. The vehicle was shaking. No warning lights were illuminated. The vehicle was taken to an independent mechanic who determined that the frame was completely rusty and unsafe to drive. The vehicle was taken to the local dealer to have the frame checked, and it was determined there was minor rust d... Read more

Incident date: Nov 1, 2024

I was driving my 2025 Hyundai Palisade Night Edition on a rural highway at 55mph 245/50R20 102V when I heard a boom. The right front tire sidewall had blown out in 2 spots. I put the spare on and redrove the section where the tire blew out and the highway had no potholes or debris that would have caused any issue.

Incident date: May 9, 2026

2015 Hyundai Santa Fe Limited, 3.3L Lambda II GDI V6, ~102,000 miles. In December 2022, an authorized Hyundai dealer replaced three specific parts under a Hyundai recall/campaign (records requested). On Sunday [DATE] at approximately [TIME] PM, I was driving on [FREEWAY], [STATE], at 55–70 mph at night. With NO prior warning — no warning lights, no chimes, no loss of power buildup, no knocking... Read more

Incident date: Jan 29, 2026

No worries — here it is trimmed to under 2,000 characters: I am reporting a recurring safety defect on my 2004 Mazda RX-8 (VIN: [XXX] a repair under NHTSA Recall 1017E (Fuel Pump Ring / Discharge Pipe). Recall 1017E was completed on my vehicle on September 19, 2017. The same fuel leak has since recurred, with fuel vapor now entering the passenger cabin. Only a few thousand miles have been driv... Read more

Incident date: Jan 29, 2026

Stereo broke in an incredibly unsafe way, have read many similar reports online. Stereo started producing uncontrollable static, turning down volume did nothing, incredibly distracting while driving, volume definitely in excess of 100db, could not hear anything happening outside the car, could not focus easily on the road with the sudden static piercing my ears. Noise was loud enough that my ears ... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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