Showing 832 complaints for ALFA ROMEO
Incident date: Apr 1, 2019
CRITICAL ISSUES: 'START / STOP DISABLED WHEN AUTO IS ACCELERATED DURING OVER TAKE OR ENTERING FREEWAYS. 'CHECK ENGINE LIGHT FAULTS WHEN CAR SURGES AND ENGINE BECOMES UNRESPONSIVE DURING DRIVING. 'INFOTAINMENT SYSTEM CRASHES FREQUENTLY. 'ENGINE STALLS WHILE DRIVING IN TRAFFIC OR WHEN IN USE DURING NORMAL DRIVING. 'WHEN STALL OCCURS POWER IS LOST TO THE VEHICLE WHILE DRIVING. (SHUTS OFF) 'AUDI
... O SYSTEM UNAVAILABLE WARNING LIGHT COMES ON. ONO AUDIO AVAILABLE OPARTIAL AUDIO AVAILABLE (NO AMPLIFICATION OR QUALITY AUDIO AVAILABLE) ONO WARNING SOUNDS OR AUDIO ALERTS AVAILABLE OLOUD HISSING STATIC OVER THE SPEAKERS. 'CAR GASPS FOR AIR AND WILL NOT FOR ACCELERATE 1-2 SECONDS WHILE DRIVINGRead more
Incident date: Feb 15, 2019
THE INSTRUMENT CLUSTER PANEL "CRASHED" AND WENT BLACK WHILE THE CAR WAS IN MOTION DURING A DRIVE AT NIGHT. THE LIGHTS AND TURN SIGNALS WERE ALSO NOT WORKING. THIS PROBLEM PERSISTED FOR ABOUT 2 MINUTES AND REOCCURRED 2 OTHER TIMES WITHIN A DISTANCE OF 3 MILES OF OPERATION. TAKEN TO DEALER 2/14/19 FOR REPAIR. CAR RETURNED /15/19. PROBLEM REOCCURRED WHILE IN MOTION, DAYTIME, NO TURN SIGNALS AND TOWED
... TO DEALER. CAR RETURNED 2/26/19. PROBLEM REOCCURRED 2/27/19 WHILE IN MOTION DURING DAY AND LASTED 2 MIN. CAR TOWED TO DEALER. CAR RETURNED 3/27/19. ALSO ON RETURN 2/26/19 AND 3/28/19, SIDE MIRRORS FOLDED IN WHEN ATTEMPT WAS MADE TO ADJUST WITH CONTROL KNOB, WHILE IN MOTION DURING DAY. CAR WAS TURNED OFF AND SWITCH APPEARED TO REBOOT. REPAIR WAS ATTEMPTED TO MIRROR CONTROLS AFTER FIRST INCIDENT BUT REOCCURRED UPON FIRST ATTEMPT TO ADJUST ON 3/28/19. CAR HAS HAD NUMEROUS OTHER SOFTWARE RECALLS AND REPAIR ATTEMPTS. DEALERSHIP REFUSES TO STATE THAT CAR IS REPAIRED AND/OR SAFE TO OPERATE.Read more
Incident date: Feb 15, 2019
THE INSTRUMENT CLUSTER PANEL "CRASHED" AND WENT BLACK WHILE THE CAR WAS IN MOTION DURING A DRIVE AT NIGHT. THE LIGHTS AND TURN SIGNALS WERE ALSO NOT WORKING. THIS PROBLEM PERSISTED FOR ABOUT 2 MINUTES AND REOCCURRED 2 OTHER TIMES WITHIN A DISTANCE OF 3 MILES OF OPERATION. TAKEN TO DEALER 2/14/19 FOR REPAIR. CAR RETURNED /15/19. PROBLEM REOCCURRED WHILE IN MOTION, DAYTIME, NO TURN SIGNALS AND TOWED
... TO DEALER. CAR RETURNED 2/26/19. PROBLEM REOCCURRED 2/27/19 WHILE IN MOTION DURING DAY AND LASTED 2 MIN. CAR TOWED TO DEALER. CAR RETURNED 3/27/19. ALSO ON RETURN 2/26/19 AND 3/28/19, SIDE MIRRORS FOLDED IN WHEN ATTEMPT WAS MADE TO ADJUST WITH CONTROL KNOB, WHILE IN MOTION DURING DAY. CAR WAS TURNED OFF AND SWITCH APPEARED TO REBOOT. REPAIR WAS ATTEMPTED TO MIRROR CONTROLS AFTER FIRST INCIDENT BUT REOCCURRED UPON FIRST ATTEMPT TO ADJUST ON 3/28/19. CAR HAS HAD NUMEROUS OTHER SOFTWARE RECALLS AND REPAIR ATTEMPTS. DEALERSHIP REFUSES TO STATE THAT CAR IS REPAIRED AND/OR SAFE TO OPERATE.Read more
Incident date: Feb 15, 2019
THE INSTRUMENT CLUSTER PANEL "CRASHED" AND WENT BLACK WHILE THE CAR WAS IN MOTION DURING A DRIVE AT NIGHT. THE LIGHTS AND TURN SIGNALS WERE ALSO NOT WORKING. THIS PROBLEM PERSISTED FOR ABOUT 2 MINUTES AND REOCCURRED 2 OTHER TIMES WITHIN A DISTANCE OF 3 MILES OF OPERATION. TAKEN TO DEALER 2/14/19 FOR REPAIR. CAR RETURNED /15/19. PROBLEM REOCCURRED WHILE IN MOTION, DAYTIME, NO TURN SIGNALS AND TOWED
... TO DEALER. CAR RETURNED 2/26/19. PROBLEM REOCCURRED 2/27/19 WHILE IN MOTION DURING DAY AND LASTED 2 MIN. CAR TOWED TO DEALER. CAR RETURNED 3/27/19. ALSO ON RETURN 2/26/19 AND 3/28/19, SIDE MIRRORS FOLDED IN WHEN ATTEMPT WAS MADE TO ADJUST WITH CONTROL KNOB, WHILE IN MOTION DURING DAY. CAR WAS TURNED OFF AND SWITCH APPEARED TO REBOOT. REPAIR WAS ATTEMPTED TO MIRROR CONTROLS AFTER FIRST INCIDENT BUT REOCCURRED UPON FIRST ATTEMPT TO ADJUST ON 3/28/19. CAR HAS HAD NUMEROUS OTHER SOFTWARE RECALLS AND REPAIR ATTEMPTS. DEALERSHIP REFUSES TO STATE THAT CAR IS REPAIRED AND/OR SAFE TO OPERATE.Read more
Incident date: Mar 7, 2019
THE CLIMATE CONTROL SYSTEM HAS MALFUNCTIONED SINCE I PURCHASED THE VEHICLE. HOT AIR BLOWS OUT THE DRIVER'S SIDE REGULARLY, AND ALFA ROMEO, AND THE DEALERSHIP I ACQUIRED IT FROM, J STAR MOTORS IN ANAHEIM, CA., DON'T APPEAR INTERESTED IN CORRECTING THE PROBLEM, EVEN AFTER FOUR VISITS. THE ISSUES IS MORE OF A COMFORT ONE, THAN A SAFETY ISSUE, BUT ALL THE SAME, A RECALL MIGHT BE IN ORDER. MY CONTACT
... AT AF HAS STATED THAT SHE HAS DEALT WITH THIS ISSUE A NUMBER OF TIMES.Read more
Incident date: Feb 24, 2019
IT IS DISGUSTING THAT AUTO MANUFACTURERS DON'T GIVE A SPARE OR RUN FLATS ON A CAR TODAY. I WAS ON I95 WITH MY FAMILY WHEN MY NEW ONE DAY OLD CAR HAD BLOWOUT AT 10PM AT NIGHT. ALFA ROADSIDE TOOK 6 HOURS TO FIND US. THIS IS SAFETY ISSUE BECAUSE I WAS STUCK SIDE OF THE BLACK DARKEN HIGHWAY WITHOUT SPARE. THE SEMI TRUCK PASSING 12 INCHES AWAY FROM MY CAR DOING 80+ MPH. HOW IS IT IN 2019 MANUFACTURERS
... CAN SELL A CAR WITHOUT A SPARE OR EVEN FLARES. THE WORST PART ALFA OFFER SPARE AS OPTION BUT SINCE MY CAR CAME WITHOUT IT I CAN'T ORDER A SPARE NO WHERE. ALFA DON'T OFFER TO SENT A SPARE AFTERMARKET. TIRE RACK TOLD ME THAT THEY DON'T HAVE OR ARE AVAILABLE SPARES THAT FIT MY ALFA STELVIO. A SPARE TIRE KIT WEIGH 20 LBS AND HOW MUCH GAS CAN A PERSON SAVE. I WAS TOLD IT IS MPG THING. I AM IN THE DOGHOUSE WITH MY FAMILY AND I HAVE TO BUY ANOTHER FULL SIZE WHEEL AND TIRE TO USED AS MY SPARE. THE CAR HAS 20 INCH WHEELS AND TAKES UP 1/2 TRUNK SPACE. IF I PUT ON ANOTHER ALFA SMALLER RIM LIKE 18 TO SAVE SPACE I WAS TOLD BY MANUFACTURERS MY WARRANTY IS VOID! I HAVING MY COUSIN IN ITALY SENT ME A DONUT SPARE FOR EMERGENCY. THE SPARE IS FROM ALFA ROMEO STELVIO TI MADE IN ITALY WHEEL THAT HAS SPARES INCLUDED AND SELL AFTERMARKET. THE DEALER SAYS IF I USED I LOSE MY WARRANTY. SAFETY ISSUES BEING STRUCK ON I95 WITHOUT A SPARE. HOW CAN NHTSA MAKE MANUFACTURERS GET AWAY WITH THIS IN 2019. SPARES ARE MORE IMPORTANT THAN ANY OTHER SAFETY FEATURESRead more
Crash
1 injured
Incident date: Feb 16, 2019
HELLO, I BOUGHT AN ALFA ROMEO STELVIO 2018 ON DECEMBER 31ST 2018, PRE-OWNED WITH 4800 MILES. AT 7900 MILES THE BRAKES WARNING CAME UP, I TOOK THE CAR AT THE ALFA ROMEO DEALERSHIP. THEY REPLACED THE REAR BRAKE PADS AND ROTORS, THEY ALSO MADE ME PAY FOR IT SAYING IT WASN'T UNDER WARRANTY, WHICH I DON'T UNDERSTAND BECAUSE ALFA ROMEO WARRANTY FOR THE BRAKES SERVICE IS UP TO 12,000 MILES OR 1 YEAR
... ( THE CAR NOW HAS 8100 MILES). WHILE AT THE DEALERSHIP THEY ALSO DID EARLIER THE 12 MONTHS SERVICE. AFTER SCANNING THE ENTIRE SYSTEM I'VE BEEN TOLD THAT THE CAR WAS IN GREAT SHAPE. I PICKED UP THE CAR FROM THE DEALERSHIP, AND I WAS DRIVING BACK HOME, AFTER DRIVING ABOUT 60 MILES, THE ENTIRE ELECTRONIC STARTED TO ACT REALLY WEIRD, I WAS GETTING COUNTLESS WARNINGS ON THE DASHBOARD, THE TURN LIGHTS STOPPED WORKING, ALL LIGHTS AROUND THE CAR STARTED RANDOMLY FLASHING, THE CAR STOPPED ACCELERATING, AC SYSTEM STOPPED WORKING THE WINDOWS GOT FOGGY I COULDN'T SEE ANYTHING, I WAS ON THE HIGHWAY RUNNING 60/70 MILES/HOUR, ALMOST GOT INTO AN ACCIDENT WHILE TRYING TO PULL THE CAR OVER ON THE SIDE OF THE ROAD. THIS IS A BIG SAFETY/RELIABILITY CONCERN OF MINE, THE CAR TOTALLY STALLED WHILE RUNNING AT 60/70 MILES/HOUR ON A HIGHWAY, PUTTING MY SAFETY/LIFE AT BIG RISK. THE CAR IS CURRENTLY BACK TO THE DEALERSHIP. I'M SERIOUSLY THINKING TO HAVE THE CAR REPLACED OR REIMBURSED. IS THERE ANY KIND OF ACTION I CAN TAKE WITH ALFA ROMEO USA TO HAVE THE CAR REPLACED/REIMBURSED? BEST REGARDS, *TRRead more
Incident date: Feb 16, 2019
HELLO, I BOUGHT AN ALFA ROMEO STELVIO 2018 ON DECEMBER 31ST 2018, PRE-OWNED WITH 4800 MILES. AT 7900 MILES THE BRAKES WARNING CAME UP, I TOOK THE CAR AT THE ALFA ROMEO DEALERSHIP. THEY REPLACED THE REAR BRAKE PADS AND ROTORS, THEY ALSO MADE ME PAY FOR IT SAYING IT WASN'T UNDER WARRANTY, WHICH I DON'T UNDERSTAND BECAUSE ALFA ROMEO WARRANTY FOR THE BRAKES SERVICE IS UP TO 12,000 MILES OR 1 YEAR
... ( THE CAR NOW HAS 8100 MILES). WHILE AT THE DEALERSHIP THEY ALSO DID EARLIER THE 12 MONTHS SERVICE. AFTER SCANNING THE ENTIRE SYSTEM I'VE BEEN TOLD THAT THE CAR WAS IN GREAT SHAPE. I PICKED UP THE CAR FROM THE DEALERSHIP, AND I WAS DRIVING BACK HOME, AFTER DRIVING ABOUT 60 MILES, THE ENTIRE ELECTRONIC STARTED TO ACT REALLY WEIRD, I WAS GETTING COUNTLESS WARNINGS ON THE DASHBOARD, THE TURN LIGHTS STOPPED WORKING, ALL LIGHTS AROUND THE CAR STARTED RANDOMLY FLASHING, THE CAR STOPPED ACCELERATING, AC SYSTEM STOPPED WORKING THE WINDOWS GOT FOGGY I COULDN'T SEE ANYTHING, I WAS ON THE HIGHWAY RUNNING 60/70 MILES/HOUR, ALMOST GOT INTO AN ACCIDENT WHILE TRYING TO PULL THE CAR OVER ON THE SIDE OF THE ROAD. THIS IS A BIG SAFETY/RELIABILITY CONCERN OF MINE, THE CAR TOTALLY STALLED WHILE RUNNING AT 60/70 MILES/HOUR ON A HIGHWAY, PUTTING MY SAFETY/LIFE AT BIG RISK. THE CAR IS CURRENTLY BACK TO THE DEALERSHIP. I'M SERIOUSLY THINKING TO HAVE THE CAR REPLACED OR REIMBURSED. IS THERE ANY KIND OF ACTION I CAN TAKE WITH ALFA ROMEO USA TO HAVE THE CAR REPLACED/REIMBURSED? BEST REGARDS, *TRRead more
Incident date: Feb 16, 2019
HELLO, I BOUGHT AN ALFA ROMEO STELVIO 2018 ON DECEMBER 31ST 2018, PRE-OWNED WITH 4800 MILES. AT 7900 MILES THE BRAKES WARNING CAME UP, I TOOK THE CAR AT THE ALFA ROMEO DEALERSHIP. THEY REPLACED THE REAR BRAKE PADS AND ROTORS, THEY ALSO MADE ME PAY FOR IT SAYING IT WASN'T UNDER WARRANTY, WHICH I DON'T UNDERSTAND BECAUSE ALFA ROMEO WARRANTY FOR THE BRAKES SERVICE IS UP TO 12,000 MILES OR 1 YEAR
... ( THE CAR NOW HAS 8100 MILES). WHILE AT THE DEALERSHIP THEY ALSO DID EARLIER THE 12 MONTHS SERVICE. AFTER SCANNING THE ENTIRE SYSTEM I'VE BEEN TOLD THAT THE CAR WAS IN GREAT SHAPE. I PICKED UP THE CAR FROM THE DEALERSHIP, AND I WAS DRIVING BACK HOME, AFTER DRIVING ABOUT 60 MILES, THE ENTIRE ELECTRONIC STARTED TO ACT REALLY WEIRD, I WAS GETTING COUNTLESS WARNINGS ON THE DASHBOARD, THE TURN LIGHTS STOPPED WORKING, ALL LIGHTS AROUND THE CAR STARTED RANDOMLY FLASHING, THE CAR STOPPED ACCELERATING, AC SYSTEM STOPPED WORKING THE WINDOWS GOT FOGGY I COULDN'T SEE ANYTHING, I WAS ON THE HIGHWAY RUNNING 60/70 MILES/HOUR, ALMOST GOT INTO AN ACCIDENT WHILE TRYING TO PULL THE CAR OVER ON THE SIDE OF THE ROAD. THIS IS A BIG SAFETY/RELIABILITY CONCERN OF MINE, THE CAR TOTALLY STALLED WHILE RUNNING AT 60/70 MILES/HOUR ON A HIGHWAY, PUTTING MY SAFETY/LIFE AT BIG RISK. THE CAR IS CURRENTLY BACK TO THE DEALERSHIP. I'M SERIOUSLY THINKING TO HAVE THE CAR REPLACED OR REIMBURSED. IS THERE ANY KIND OF ACTION I CAN TAKE WITH ALFA ROMEO USA TO HAVE THE CAR REPLACED/REIMBURSED? BEST REGARDS, *TRRead more
Incident date: Oct 1, 2018
TL* THE CONTACT OWNS A 2017 ALFA ROMEO GIULIA. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE ENGINE STARTED ON ITS OWN AND THE ELECTRONIC IGNITION AND ENGINE ERROR INDICATORS ILLUMINATED. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS STOPPED, IT STALLED. THE VEHICLE WAS TOWED TO LANDERS MCLARTY DODGE CHRYSLER JEEP RAM (256-830-6450, LOCATED AT 6533 UNIVERSITY DR NW, HUNTSVILLE, AL 35806), BUT THE T
... ECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.Read more
Incident date: Feb 9, 2019
ON FEB 9, 2019 WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH, I HEARD A LOUD EXPLOSION AND SAW THAT THE SUNROOF HAD EXPLODED OUTWARD. THE SUN GUARD WAS PULLED CLOSED AT THE TIME SO THE SHATTERED GLASS DID NOT ENTER THE VEHICLE AND LAND ON MY FAMILY MEMBERS. THE SHATTERED GLASS FLEW OFF THE BACK OF THE VEHICLE AND SCRATCHED ALL THE PAINT ON THE BACK OF THE VEHICLE. UPON INSPECTION FROM THE DEALERSH
... IP THERE WAS NO EVIDENCE THAT A ROCK OR OTHER OBJECT HIT THE SUNROOF. WE WERE VERY FORTUNATE NO ONE WAS INJURED BY THE SHATTERED GLASS.Read more
Incident date: Dec 1, 2018
TL* THE CONTACT OWNS A 2018 ALFA ROMEO GIULIA. WHILE DRIVING 40 MPH, A LOUD ABNORMAL NOISE WAS HEARD COMING FROM THE VEHICLE. THE CONTACT NOTICED THAT THE SUN ROOF WAS SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HERITAGE ALFA ROMEO (11216 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (855) 529-3222) WHERE THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAI
... LURE MILEAGE WAS 2,900.Read more
Incident date: Nov 20, 2018
11/10/18 PICKED UP NEW CAR FROM THE DEALER 11/12, 11/13,11/14, 11/15, 11/19 CAR STARTED & HAD NO ISSUES. 11/20/18 CAR DID NOT START, ENGINE LIGHT INDICATOR IS ON. HAD ROAD SIDE ASSISTANCE BOOST BATTERY. UNSUCCESSFUL. CAR TOWED BACK TO DEALER 0N 11/21/18 11/23 CAR RETURNED, DROVE CAR 11/26/18 WITHOUT ISSUES. 11/27/18 CAR DID NOT START, ENGINE LIGHT & OIL LIGHT INDICATOR ON, CAR TOWED BACK TO DE
... ALER. 12/4/18 CAR RETURNED TO ME AND WORKING. DROVE CAR ABOUT 10-15 MILES, WHILE DRIVING I NOTICED THE ENGINE LIGHT INDICATOR WAS ON WHILE DRIVING. CALLED DEALER WHILE IN CAR, AND DEALER INSTRUCTED TO RETURN CAR SAME DAY. I DID NOT STOP OR TURN OFF THE CAR UNTIL I ARRIVED AT THE DEALER ( SAME DAY) I DROVE UP TO SERVICE DEALER PARKING LOT AND TURNED OFF THE CAR. WHILE WAITING,AT DEALER THE STAFF INFORMED THAT THE CAR DID NOT START, AND THEY HAD TO PUSH THE CAR INSIDE OF THE SERVICE AREA. AS OF THIS REPORT, I DO NOT HAVE A WORKING CAR.Read more
Incident date: Nov 20, 2018
11/10/18 PICKED UP NEW CAR FROM THE DEALER 11/12, 11/13,11/14, 11/15, 11/19 CAR STARTED & HAD NO ISSUES. 11/20/18 CAR DID NOT START, ENGINE LIGHT INDICATOR IS ON. HAD ROAD SIDE ASSISTANCE BOOST BATTERY. UNSUCCESSFUL. CAR TOWED BACK TO DEALER 0N 11/21/18 11/23 CAR RETURNED, DROVE CAR 11/26/18 WITHOUT ISSUES. 11/27/18 CAR DID NOT START, ENGINE LIGHT & OIL LIGHT INDICATOR ON, CAR TOWED BACK TO DE
... ALER. 12/4/18 CAR RETURNED TO ME AND WORKING. DROVE CAR ABOUT 10-15 MILES, WHILE DRIVING I NOTICED THE ENGINE LIGHT INDICATOR WAS ON WHILE DRIVING. CALLED DEALER WHILE IN CAR, AND DEALER INSTRUCTED TO RETURN CAR SAME DAY. I DID NOT STOP OR TURN OFF THE CAR UNTIL I ARRIVED AT THE DEALER ( SAME DAY) I DROVE UP TO SERVICE DEALER PARKING LOT AND TURNED OFF THE CAR. WHILE WAITING,AT DEALER THE STAFF INFORMED THAT THE CAR DID NOT START, AND THEY HAD TO PUSH THE CAR INSIDE OF THE SERVICE AREA. AS OF THIS REPORT, I DO NOT HAVE A WORKING CAR.Read more
Incident date: Nov 29, 2018
SINCE PURCHASING THE CAR IN JAN 2018, I'VE HAD TO REPLACE THE WINDSHIELD TWICE DUE TO CRACKING. I HAVE DRIVEN THE SAME ROUTE FOR 10 YEARS IN VARIOUS CARS AND NEVER HAS THIS HAPPENED SO IT'S NOT AN ENVIRONMENTAL ISSUE. THE CRACKS APPEAR SUDDENLY AND TRAVEL ACROSS THE WINDSHIELD QUICKLY (FROM THE BOTTOM UPWARD OR FROM THE EDGES) WHEN THE CAR IS STATIONARY OR THERE'S A CHANGE IN WEATHER.
Incident date: Sep 21, 2018
ON SEPTEMBER 21, 2018 WHOLE COOLER ENGINE FLUID WAS FLUSHED INSIDE IN THE PASSENGER SIDE CAR. THE CAR WAS PURCHASED ON 09-19-2018. THE RECALL HAD BEEN SEEN SINCE 09-14-2018. THE CAR WAS SOLD TO US WITH A SAFETY RECALL WITH SAME VIN NUMBER
Incident date: Nov 3, 2018
AFTER SEVERAL ISSUES WITH PADDLE SHIFTERS THE RIGHT REAR SEAT BELT FAILED. IT WOULD NOT RETRACK PROPERLY AND THEN TOTALLY LOCKED IN THE MID POSITION MAKING IT TOTALLY UNUSABLE TO SECURE MY 8 YEAR OLD CHILD. THE CAR IS ABOUT THREE WEEKS OLD WITH APPROX. 700 MILES
Incident date: Nov 3, 2018
AFTER SEVERAL ISSUES WITH PADDLE SHIFTERS THE RIGHT REAR SEAT BELT FAILED. IT WOULD NOT RETRACK PROPERLY AND THEN TOTALLY LOCKED IN THE MID POSITION MAKING IT TOTALLY UNUSABLE TO SECURE MY 8 YEAR OLD CHILD. THE CAR IS ABOUT THREE WEEKS OLD WITH APPROX. 700 MILES
Incident date: Oct 30, 2018
AUTOMATIC EMERGENCY BREAKING OCCURRED WITH NO WARNING ON A ROAD, THAT WHILE LANES WERE CLOSED DUE TO CONSTRUCTION, HAD NO OBSERVABLE OBSTRUCTIONS INCLUDING STEEL PLATES, ETC. THE WARNING OCCURRED A FRACTION OF A SECOND PRIOR TO THE BRAKING AND I ONLY NOTICED IT IN RETROSPECT. THE CAR WAS TRAVELING 25 - 30 MPH ON A CITY STREET THAT HAD ITS RIGHT LANE BEING RESURFACED. THERE WERE NO CARS IMMEDIAT
... ELY IN FRONT OF ME AND THE CAR BEHIND ME WAS SEVERAL CAR LENGTHS BACK. THERE WERE TEMPORARY LANE MARKERS DIVINGING THE NORTH AND SOUTH BOUND LANES. I'M UNSURE IF THESE ARE MADE OF METAL OR PLASTIC BUT THEY ARE NO MORE THAN 10 IN^2.Read more
Incident date: Jun 22, 2017
CAR CLUSTER REBOOTS RANDOMLY WHILE DRIVING AND FUEL GAUGE / MILES TO EMPTY RADICALLY JUMPS ALL OVER THE PLACE - THEY HAVE ATTEMPTED TO FIX 8 TIMES WITH ALFA ENGINEERS INVOLVED EACH TIME CLAIMING IT WAS FIXED - ATTEMPTED TO GO THROUGH STERICYCLE THEY CLAIMED THEY ARE NOT LIABLE AND WILL DO NOTHING TO CORRECT. EMAIL FROM DEALER INDICATES HE HAS 4 OTHERS WITH THE SAME ISSUE CALDEN.FORD@STERICYC
... LE.COM WAS REP AT STERICYCLERead more
Incident date: Jun 22, 2017
CAR CLUSTER REBOOTS RANDOMLY WHILE DRIVING AND FUEL GAUGE / MILES TO EMPTY RADICALLY JUMPS ALL OVER THE PLACE - THEY HAVE ATTEMPTED TO FIX 8 TIMES WITH ALFA ENGINEERS INVOLVED EACH TIME CLAIMING IT WAS FIXED - ATTEMPTED TO GO THROUGH STERICYCLE THEY CLAIMED THEY ARE NOT LIABLE AND WILL DO NOTHING TO CORRECT. EMAIL FROM DEALER INDICATES HE HAS 4 OTHERS WITH THE SAME ISSUE CALDEN.FORD@STERICYC
... LE.COM WAS REP AT STERICYCLERead more
Incident date: Aug 31, 2018
DURING A HEAT WAVE I WAS PUTTING MY 4 WEEK OLD SON IN HIS CARSEAT IN THE BACK OF THE CAR, AND PRESSED THE REMOTE START BUTTON TO START THE AIR CONDITIONING. I HAD ALSO PLACED MY KEY FOB INSIDE THE DOOR OF THE CAR TEMPORARILY, AND FORGOT ABOUT THIS AS I CLOSED THE DOOR. THIS SERIES OF EVENTS TRIGGERED ALL THE DOORS OF THE CAR TO LOCK - WITH MY KEY AND BABY INSIDE, REQUIRING US TO BREAK THE WINDOW (
... NO SMALL FEAT - MY HUSBAND SUFFERED A HAND LACERATION AS HE BROKE THROUGH THE WINDOW) TO SAVE OUR SON. FORTUNATELY I DID NOT ALSO LOCK MY CELL PHONE IN THE CAR, WHICH WOULD HAVE CAUSED ME TO HAVE TO LEAVE MY SON UNATTENDED INSIDE THE VEHICLE TO GO GET HELP. THIS INCIDENT IS REPRODUCIBLE ON MY AND OTHER ALFA ROMEO GIULIA'S, AND I HAVE VIDEO FOOTAGE OF THIS MECHANISM, WHICH I AM TOLD BY THE FCA REGIONAL TECHNICAL ADVISOR IS COMPLETELY SAFE AND NORMAL. THERE IS NO DISCLAIMER ANYWHERE ON THE VEHICLE OR THE KEY TO ALERT DRIVERS OF THIS POTENTIALLY CATASTROPHIC RISK. THIS COULD RESULT IN SERIOUS INJURY OR DEATH OF PETS, CHILDREN OR DISABLED PERSONS TRAPPED INSIDE THESE VEHICLES WAITING FOR HELP TO ARRIVE. *DT CONSUMER STATED WHEN SHE PRESSED THE REMOTE START BUTTON THE DOOR LOCKS. UPDATED 12/06/18 *JB *DT*JBRead more
1 injured
Incident date: Aug 12, 2018
AFTER FUELING UP THE FUEL TANK, THE VEHICLE WAS DRIVEN ON THE HIGHWAY AND SMOKE BEGAN TO EMIT OUT FROM THE VEHICLE'S HOOD. THE DRIVER WAS NOT ALERTED THERE WAS ANY ISSUE FROM THE VEHICLE'S DASHBOARD INDICATOR/WARNING LIGHTS. THE DRIVER PULLED OVER ON THE HIGHWAY SHOULDER AND THE VEHICLE WAS ON FIRE UNTIL THE FIRE/POLICE DEPARTMENT ARRIVED ON SCENE. *DT UPDATED 10/22/18*JB
Fire
Incident date: Aug 12, 2018
AFTER FUELING UP THE FUEL TANK, THE VEHICLE WAS DRIVEN ON THE HIGHWAY AND SMOKE BEGAN TO EMIT OUT FROM THE VEHICLE'S HOOD. THE DRIVER WAS NOT ALERTED THERE WAS ANY ISSUE FROM THE VEHICLE'S DASHBOARD INDICATOR/WARNING LIGHTS. THE DRIVER PULLED OVER ON THE HIGHWAY SHOULDER AND THE VEHICLE WAS ON FIRE UNTIL THE FIRE/POLICE DEPARTMENT ARRIVED ON SCENE. *DT UPDATED 10/22/18*JB
Fire
Incident date: Aug 12, 2018
AFTER FUELING UP THE FUEL TANK, THE VEHICLE WAS DRIVEN ON THE HIGHWAY AND SMOKE BEGAN TO EMIT OUT FROM THE VEHICLE'S HOOD. THE DRIVER WAS NOT ALERTED THERE WAS ANY ISSUE FROM THE VEHICLE'S DASHBOARD INDICATOR/WARNING LIGHTS. THE DRIVER PULLED OVER ON THE HIGHWAY SHOULDER AND THE VEHICLE WAS ON FIRE UNTIL THE FIRE/POLICE DEPARTMENT ARRIVED ON SCENE. *DT UPDATED 10/22/18*JB
Fire
Incident date: Sep 8, 2018
I GOT MY ALFA ROMEO STELVIO IN NOVEMBER 2017 AND LESS THAN A YEAR, IT GOT TOO MANY PROBLEMS, SOME OF WHICH ARE SERIOUS N GOOD HELP FROM DEALERS. PROBLEMS: 1.FROM MONTHS, I WAS GETTING ALL LIGHTS OUT INDICATIONS WHERE ALL LIGHTS WORK, WHEN I PUT INDICATOR ON IT GIVES ANNOYING SOUND IN CAR. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 2.WHEN IT RAINS OUTSIDE, WATER LEAKAGE IN CAR NEAR F
... RONT SIDE PASSENGER LEGS ' (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 3.VOLUME IN CAR RAISES AND HIT MAX AUTOMATICALLY. (THIS HAPPENS WHILE VEHICLE IS IN MOTION) 4.IF I TURN OFF CAR AND GET DOWN WHILE I WAS ON CALL, STILL MEDIA DOES NOT GO OFF UNLESS I MANUALLY DISCONNECT MY PHONE FROM CAR BLUETOOTH. 5.PARKING BREAK GETS AUTO RELEASE WHEN I PRESS ON ACCELERATOR. 6.ONE MORE HUGE STUPID ISSUE FROM ALFA ROMEO. WHILE I WAS DRIVING, I GOT INDICATOR SAYING ENGINE ON/OFF BUTTON NOT AVAILABLE AND WAS HONKING BY ITSELF AND THAT TOO WHEN I WAS DRIVING. WHEN I PULLED OVER FROM TRAFFIC & TURN OFF VEHICLE THEN IT GOES INTO PANIC MODE. THIS IS SO STUPID N SERIOUS. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) IMPORTANT NOTE: I UNDERSTAND MOST OF THE ABOVE STATED ISSUES WERE PART OF RECALLS (U34 & U36). STRANGE THING IS WHEN I CHECKED WITH DEALER & ALFA ROMEO PREMIUM CARE, AS PER DOCUMENTATION THE RECALL FIXES WERE DONE ON MY CAR. WHICH MEANS THE RECALL FIXES WERE NOT GOOD ENOUGH TO FIX THE ISSUES, WHICH CAUSED FOR RECALL AND AS STATED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) THESE ISSUES WILL INCREASE THE RISK OF A CRASH. SUCH A DISAPPOINTMENT WITH MOST RATED MOTOR TREND OF THE YEAR ALFA ROMEO. AM JUST GIVING RECENT DATE WHEN HAPPENED, BUT THIS IS HAPPENING FROM LONG AND NOT PROPER SUPPORT FROM DEALER TO FIX IT. WHEN LAST TIME IT HAPPENED I WENT TO DEALER AND LEFT CAR WITH THEM. VISIBILTY WIPER/OTHER PARTS AFFECTED TOO.Read more
Incident date: Sep 8, 2018
I GOT MY ALFA ROMEO STELVIO IN NOVEMBER 2017 AND LESS THAN A YEAR, IT GOT TOO MANY PROBLEMS, SOME OF WHICH ARE SERIOUS N GOOD HELP FROM DEALERS. PROBLEMS: 1.FROM MONTHS, I WAS GETTING ALL LIGHTS OUT INDICATIONS WHERE ALL LIGHTS WORK, WHEN I PUT INDICATOR ON IT GIVES ANNOYING SOUND IN CAR. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 2.WHEN IT RAINS OUTSIDE, WATER LEAKAGE IN CAR NEAR F
... RONT SIDE PASSENGER LEGS ' (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 3.VOLUME IN CAR RAISES AND HIT MAX AUTOMATICALLY. (THIS HAPPENS WHILE VEHICLE IS IN MOTION) 4.IF I TURN OFF CAR AND GET DOWN WHILE I WAS ON CALL, STILL MEDIA DOES NOT GO OFF UNLESS I MANUALLY DISCONNECT MY PHONE FROM CAR BLUETOOTH. 5.PARKING BREAK GETS AUTO RELEASE WHEN I PRESS ON ACCELERATOR. 6.ONE MORE HUGE STUPID ISSUE FROM ALFA ROMEO. WHILE I WAS DRIVING, I GOT INDICATOR SAYING ENGINE ON/OFF BUTTON NOT AVAILABLE AND WAS HONKING BY ITSELF AND THAT TOO WHEN I WAS DRIVING. WHEN I PULLED OVER FROM TRAFFIC & TURN OFF VEHICLE THEN IT GOES INTO PANIC MODE. THIS IS SO STUPID N SERIOUS. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) IMPORTANT NOTE: I UNDERSTAND MOST OF THE ABOVE STATED ISSUES WERE PART OF RECALLS (U34 & U36). STRANGE THING IS WHEN I CHECKED WITH DEALER & ALFA ROMEO PREMIUM CARE, AS PER DOCUMENTATION THE RECALL FIXES WERE DONE ON MY CAR. WHICH MEANS THE RECALL FIXES WERE NOT GOOD ENOUGH TO FIX THE ISSUES, WHICH CAUSED FOR RECALL AND AS STATED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) THESE ISSUES WILL INCREASE THE RISK OF A CRASH. SUCH A DISAPPOINTMENT WITH MOST RATED MOTOR TREND OF THE YEAR ALFA ROMEO. AM JUST GIVING RECENT DATE WHEN HAPPENED, BUT THIS IS HAPPENING FROM LONG AND NOT PROPER SUPPORT FROM DEALER TO FIX IT. WHEN LAST TIME IT HAPPENED I WENT TO DEALER AND LEFT CAR WITH THEM. VISIBILTY WIPER/OTHER PARTS AFFECTED TOO.Read more
Incident date: Sep 8, 2018
I GOT MY ALFA ROMEO STELVIO IN NOVEMBER 2017 AND LESS THAN A YEAR, IT GOT TOO MANY PROBLEMS, SOME OF WHICH ARE SERIOUS N GOOD HELP FROM DEALERS. PROBLEMS: 1.FROM MONTHS, I WAS GETTING ALL LIGHTS OUT INDICATIONS WHERE ALL LIGHTS WORK, WHEN I PUT INDICATOR ON IT GIVES ANNOYING SOUND IN CAR. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 2.WHEN IT RAINS OUTSIDE, WATER LEAKAGE IN CAR NEAR F
... RONT SIDE PASSENGER LEGS ' (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 3.VOLUME IN CAR RAISES AND HIT MAX AUTOMATICALLY. (THIS HAPPENS WHILE VEHICLE IS IN MOTION) 4.IF I TURN OFF CAR AND GET DOWN WHILE I WAS ON CALL, STILL MEDIA DOES NOT GO OFF UNLESS I MANUALLY DISCONNECT MY PHONE FROM CAR BLUETOOTH. 5.PARKING BREAK GETS AUTO RELEASE WHEN I PRESS ON ACCELERATOR. 6.ONE MORE HUGE STUPID ISSUE FROM ALFA ROMEO. WHILE I WAS DRIVING, I GOT INDICATOR SAYING ENGINE ON/OFF BUTTON NOT AVAILABLE AND WAS HONKING BY ITSELF AND THAT TOO WHEN I WAS DRIVING. WHEN I PULLED OVER FROM TRAFFIC & TURN OFF VEHICLE THEN IT GOES INTO PANIC MODE. THIS IS SO STUPID N SERIOUS. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) IMPORTANT NOTE: I UNDERSTAND MOST OF THE ABOVE STATED ISSUES WERE PART OF RECALLS (U34 & U36). STRANGE THING IS WHEN I CHECKED WITH DEALER & ALFA ROMEO PREMIUM CARE, AS PER DOCUMENTATION THE RECALL FIXES WERE DONE ON MY CAR. WHICH MEANS THE RECALL FIXES WERE NOT GOOD ENOUGH TO FIX THE ISSUES, WHICH CAUSED FOR RECALL AND AS STATED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) THESE ISSUES WILL INCREASE THE RISK OF A CRASH. SUCH A DISAPPOINTMENT WITH MOST RATED MOTOR TREND OF THE YEAR ALFA ROMEO. AM JUST GIVING RECENT DATE WHEN HAPPENED, BUT THIS IS HAPPENING FROM LONG AND NOT PROPER SUPPORT FROM DEALER TO FIX IT. WHEN LAST TIME IT HAPPENED I WENT TO DEALER AND LEFT CAR WITH THEM. VISIBILTY WIPER/OTHER PARTS AFFECTED TOO.Read more
Incident date: Aug 26, 2018
I WAS DRIVING APPROX. 55 MPH ON SUNRISE HWY IN LONG ISLAND, EXIT 50 EAST BOUND AND MY SUNROOF JUST EXPLODED/SHATTERED. I COULD NOT FIND ANY EVIDENCE OF A ROCK OR ANYTHING THAT MAY HAVE HIT IT.
Incident date: Mar 7, 2018
THE CARBON CERAMIC BRAKES WERE INCONSISTENT WHEN DRIVING NEW, BUT NOT NOTICEABLE ENOUGH TO IMMEDIATELY GO TO THE DEALER IN THE FIRST ~2000 MILES. THE CAR WAS USED IN TRAFFIC AT A RELATIVELY SLOW SPEED. BUT THEN IT FAILED, AND AS A RESULTANT AN ACCIDENT HAPPENED. THE DEALER IS REFUSING TO ACKNOWLEDGE THIS ISSUE. ALERTED MANUFACTURER WITH NO RESPONSE. THE CAR HAS TAKEN OVER 5 MONTHS TO FIX, STILL WI
... TH THE MANUFACTURER FOR THE BRAKE ISSUE. *TT *TR ..*BF. CONSUMER STATED THAT BRAKING IN THE NEW VEHICLE IS INCONSISTENT AND ALLEGES THAT HE WAS IN A LOW SPEED ACCIDENT AS A RESULT. THE CUSTOMER STATES THE CAR HAS TAKEN OVER 5 MONTHS TO FIX AND IS AT THE MANUFACTURER FOR THE BRAKE ISSUE. UPDATED 11/1/18*JBRead more
Crash
Incident date: Mar 7, 2018
THE CARBON CERAMIC BRAKES WERE INCONSISTENT WHEN DRIVING NEW, BUT NOT NOTICEABLE ENOUGH TO IMMEDIATELY GO TO THE DEALER IN THE FIRST ~2000 MILES. THE CAR WAS USED IN TRAFFIC AT A RELATIVELY SLOW SPEED. BUT THEN IT FAILED, AND AS A RESULTANT AN ACCIDENT HAPPENED. THE DEALER IS REFUSING TO ACKNOWLEDGE THIS ISSUE. ALERTED MANUFACTURER WITH NO RESPONSE. THE CAR HAS TAKEN OVER 5 MONTHS TO FIX, STILL WI
... TH THE MANUFACTURER FOR THE BRAKE ISSUE. *TT *TR ..*BF. CONSUMER STATED THAT BRAKING IN THE NEW VEHICLE IS INCONSISTENT AND ALLEGES THAT HE WAS IN A LOW SPEED ACCIDENT AS A RESULT. THE CUSTOMER STATES THE CAR HAS TAKEN OVER 5 MONTHS TO FIX AND IS AT THE MANUFACTURER FOR THE BRAKE ISSUE. UPDATED 11/1/18*JBRead more
Crash
Incident date: Aug 7, 2018
THE FORWARD COLLISION WARNING SYSTEM ACTIVATED FOR NO REASON. AS I WAS STARTING TO ACCELERATE FROM A TRAFFIC LIGHT ON A CITY STREET IT CAME ON SUDDENLY AND RAPIDLY DECELERATED THE VEHICLE. LUCKILY NO ONE WAS BEHIND ME.
Incident date: Aug 7, 2018
THE FORWARD COLLISION WARNING SYSTEM ACTIVATED FOR NO REASON. AS I WAS STARTING TO ACCELERATE FROM A TRAFFIC LIGHT ON A CITY STREET IT CAME ON SUDDENLY AND RAPIDLY DECELERATED THE VEHICLE. LUCKILY NO ONE WAS BEHIND ME.
Incident date: Jul 30, 2018
WHILE I WAS DRIVING 15 MPH ON A PRIVATE ROAD, I SUDDENLY LOST POWER STEERING AND POWER BRAKES. I MANAGED TO BRING THE CAR TO A STOP, BUT I COULDN'T ENGAGE THE PARKING BRAKE, SHIFT OUT OF DRIVE, OR TURN THE CAR OFF. THE ELECTRONIC SHIFTER, ELECTRONIC PARKING BRAKE, AND ELECTRONIC STARTER WERE ALL UNRESPONSIVE. I SAW NUMEROUS WARNING MESSAGES ON THE DASHBOARD. ONE OF THEM SAID "SERVICE SHIFTER.
... CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", BUT IT DIDN'T TELL ME WHAT I COULD DO TO RETURN THE CAR TO A SAFE STATE. I KEPT MY FOOT ON THE BRAKE AND CALLED ROADSIDE ASSISTANCE. I ASKED THEM WHAT MY OPTIONS WERE, AND THEY TOLD ME THAT I COULD WAIT UNTIL THE CAR RUNS OUT OF GAS. I'M NOT SURE WHAT I DID, BUT I EVENTUALLY GOT THE CARE TO SHUT OFF, BUT IT STAYED IN NEUTRAL, SO I STILL COULDN'T TAKE MY FOOT OFF OF THE BRAKE. EVENTUALLY A TOW TRUCK ARRIVED AND GOT THE CAR IN TO PARK BY ENTERING THE CARGO AREA BY CLIMBING THROUGH THE BACK SEAT,DISCONNECTING THE BATTERY, AND RECONNECTING IT.Read more
Incident date: Jul 30, 2018
WHILE I WAS DRIVING 15 MPH ON A PRIVATE ROAD, I SUDDENLY LOST POWER STEERING AND POWER BRAKES. I MANAGED TO BRING THE CAR TO A STOP, BUT I COULDN'T ENGAGE THE PARKING BRAKE, SHIFT OUT OF DRIVE, OR TURN THE CAR OFF. THE ELECTRONIC SHIFTER, ELECTRONIC PARKING BRAKE, AND ELECTRONIC STARTER WERE ALL UNRESPONSIVE. I SAW NUMEROUS WARNING MESSAGES ON THE DASHBOARD. ONE OF THEM SAID "SERVICE SHIFTER.
... CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", BUT IT DIDN'T TELL ME WHAT I COULD DO TO RETURN THE CAR TO A SAFE STATE. I KEPT MY FOOT ON THE BRAKE AND CALLED ROADSIDE ASSISTANCE. I ASKED THEM WHAT MY OPTIONS WERE, AND THEY TOLD ME THAT I COULD WAIT UNTIL THE CAR RUNS OUT OF GAS. I'M NOT SURE WHAT I DID, BUT I EVENTUALLY GOT THE CARE TO SHUT OFF, BUT IT STAYED IN NEUTRAL, SO I STILL COULDN'T TAKE MY FOOT OFF OF THE BRAKE. EVENTUALLY A TOW TRUCK ARRIVED AND GOT THE CAR IN TO PARK BY ENTERING THE CARGO AREA BY CLIMBING THROUGH THE BACK SEAT,DISCONNECTING THE BATTERY, AND RECONNECTING IT.Read more
Incident date: Jul 30, 2018
WHILE I WAS DRIVING 15 MPH ON A PRIVATE ROAD, I SUDDENLY LOST POWER STEERING AND POWER BRAKES. I MANAGED TO BRING THE CAR TO A STOP, BUT I COULDN'T ENGAGE THE PARKING BRAKE, SHIFT OUT OF DRIVE, OR TURN THE CAR OFF. THE ELECTRONIC SHIFTER, ELECTRONIC PARKING BRAKE, AND ELECTRONIC STARTER WERE ALL UNRESPONSIVE. I SAW NUMEROUS WARNING MESSAGES ON THE DASHBOARD. ONE OF THEM SAID "SERVICE SHIFTER.
... CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", BUT IT DIDN'T TELL ME WHAT I COULD DO TO RETURN THE CAR TO A SAFE STATE. I KEPT MY FOOT ON THE BRAKE AND CALLED ROADSIDE ASSISTANCE. I ASKED THEM WHAT MY OPTIONS WERE, AND THEY TOLD ME THAT I COULD WAIT UNTIL THE CAR RUNS OUT OF GAS. I'M NOT SURE WHAT I DID, BUT I EVENTUALLY GOT THE CARE TO SHUT OFF, BUT IT STAYED IN NEUTRAL, SO I STILL COULDN'T TAKE MY FOOT OFF OF THE BRAKE. EVENTUALLY A TOW TRUCK ARRIVED AND GOT THE CAR IN TO PARK BY ENTERING THE CARGO AREA BY CLIMBING THROUGH THE BACK SEAT,DISCONNECTING THE BATTERY, AND RECONNECTING IT.Read more
Incident date: Jul 30, 2018
WHILE I WAS DRIVING 15 MPH ON A PRIVATE ROAD, I SUDDENLY LOST POWER STEERING AND POWER BRAKES. I MANAGED TO BRING THE CAR TO A STOP, BUT I COULDN'T ENGAGE THE PARKING BRAKE, SHIFT OUT OF DRIVE, OR TURN THE CAR OFF. THE ELECTRONIC SHIFTER, ELECTRONIC PARKING BRAKE, AND ELECTRONIC STARTER WERE ALL UNRESPONSIVE. I SAW NUMEROUS WARNING MESSAGES ON THE DASHBOARD. ONE OF THEM SAID "SERVICE SHIFTER.
... CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", BUT IT DIDN'T TELL ME WHAT I COULD DO TO RETURN THE CAR TO A SAFE STATE. I KEPT MY FOOT ON THE BRAKE AND CALLED ROADSIDE ASSISTANCE. I ASKED THEM WHAT MY OPTIONS WERE, AND THEY TOLD ME THAT I COULD WAIT UNTIL THE CAR RUNS OUT OF GAS. I'M NOT SURE WHAT I DID, BUT I EVENTUALLY GOT THE CARE TO SHUT OFF, BUT IT STAYED IN NEUTRAL, SO I STILL COULDN'T TAKE MY FOOT OFF OF THE BRAKE. EVENTUALLY A TOW TRUCK ARRIVED AND GOT THE CAR IN TO PARK BY ENTERING THE CARGO AREA BY CLIMBING THROUGH THE BACK SEAT,DISCONNECTING THE BATTERY, AND RECONNECTING IT.Read more
Incident date: Jun 17, 2018
THE CAR HAD APPLE CAR PLAY AS A FEATURE IN THE BASE PRICE. THE CAR PLAY DOESN'T WORK, AND AFTER OVER A MONTH THE COMPANY HAS YET TO FIX WHAT I HAVE LEARNED IS A KNOWN ISSUE BY THE COMPANY. THIS IS A HARDWARE AND SOFTWARE FIX AFFECTING VEHICLES MANUFACTURED BEFORE 7/2017, WHICH MINE WAS. THE DEALERSHIP, ANAHEIM, CA, NOT ONLY DIDN'T INFORM ME OF THIS PROBLEM PRIOR TO MY PURCHASE, BUT HAS BEEN TER
... RIBLY UNHELPFUL IN CORRECTING IT. I HAVE BEEN IN CONTACT WITH AF CORPORATE FOR OVER A WEEK, WITH NO FORSEEABLE APPOINTMENT TO CORRECT THE PROBLEM. I HAVE FILED COMPLAINTS WITH THE FTC AND CA ATTORNEY GENERAL.Read more
Incident date: Jul 7, 2018
DEPRESSED BRAKE CAME TO A STOP THEN ENGINE REVVED UP AND CAR TOOK OFF WHILE FOOT ON BRAKE HAD TO ENGAGE CAR INTO PARK TO GET IT INTO STOP VERY DANGEROUS THIS HAS HAPPENED SEVERAL TIMES REPORTED TO DEALERSHIP AGAIN SECOND TIME I'VE REPORTED TO NHTSA CAR NOT SAFE TO DRIVE
Incident date: Jun 21, 2018
THE CAR MOVES TO NEUTRAL GEAR WHILE IN MOTION. IT HAS HAPPENED ON HIGHWAY AT 70 MPH AND MORE OFTEN WHILE MAKING TURNS AT BUSY INTERSECTIONS. THUS PUTTING THE DRIVER IN EXTREME HARMS WAY. THE VEHICLE HAS TO BE INSTANTLY MOVED TO DRIVE MODE TO ACCELERATE OUT OF THE RISKY IMPACT SITUATION. THE PROBLEM WAS DEMONSTRATED TO AND REPLICATED BY THE DEALERSHIP. SOFTWARE UPDATES, SHIFTER CHANGE AND A NEW TR
... ANSMISSION HAS NOT FIXED THE ISSUE. THE CAR REMAINS AT THE DEALERSHIP FOR FURTHER INVESTIGATION AND UNDER DISPUTE AS A POSSIBLE LEMON. THE ISSUE HAS HAPPENED OVER A DOZEN TIMES AND WE HAVE ONLY NOTED THE LAST DATE. THIS HAS BEEN ON GOING FOR FEW MONTHS.Read more
Incident date: Jun 21, 2018
THE CAR MOVES TO NEUTRAL GEAR WHILE IN MOTION. IT HAS HAPPENED ON HIGHWAY AT 70 MPH AND MORE OFTEN WHILE MAKING TURNS AT BUSY INTERSECTIONS. THUS PUTTING THE DRIVER IN EXTREME HARMS WAY. THE VEHICLE HAS TO BE INSTANTLY MOVED TO DRIVE MODE TO ACCELERATE OUT OF THE RISKY IMPACT SITUATION. THE PROBLEM WAS DEMONSTRATED TO AND REPLICATED BY THE DEALERSHIP. SOFTWARE UPDATES, SHIFTER CHANGE AND A NEW TR
... ANSMISSION HAS NOT FIXED THE ISSUE. THE CAR REMAINS AT THE DEALERSHIP FOR FURTHER INVESTIGATION AND UNDER DISPUTE AS A POSSIBLE LEMON. THE ISSUE HAS HAPPENED OVER A DOZEN TIMES AND WE HAVE ONLY NOTED THE LAST DATE. THIS HAS BEEN ON GOING FOR FEW MONTHS.Read more
Incident date: Jun 24, 2018
THE AUTO START/STOP FEATURE INTERFERES WITHOUT WARNING WITH THE DRIVER'S ATTEMPT TO TURN THE IGNITION OFF, AND CAN MAKE THE DRIVER BELIEVE THE CAR IS OFF WHEN IT IS NOT. THIS CAN CAUSE THE VEHICLE TO RESTART AND MOVE FORWARD UNEXPECTEDLY WHEN THE DRIVER BEGINS TO EXIT THE VEHICLE. EXPERIENCE: I ENTERED THE DRIVEWAY AND CAME TO A STOP. I PUSHED THE IGNITION STOP BUTTON AND THE CAR APPEARED T
... O TURN OFF AS EXPECTED. IN FACT, THE AUTO START/STOP SYSTEM HAD STOPPED THE ENGINE TEMPORARILY AT ALMOST THE EXACT SAME MOMENT I PRESSED THE STOP BUTTON. BELIEVING THE IGNITION TO BE OFF I BEGAN TO EXIT THE CAR NORMALLY BUT AS SOON AS I MOVED MY FOOT FROM THE BRAKE THE ENGINE RESTARTED AND THE VEHICLE MOVED FORWARD UNEXPECTEDLY, ALMOST HITTING THE PARKED CAR IN FRONT OF ME. THE AUTO START/STOP SYSTEM TAKES VARIOUS FACTORS INTO ACCOUNT WHEN DECIDING WHEN TO PAUSE THE ENGINE, BUT IT FREQUENTLY TURNS THE ENGINE OFF WITHIN ONE TO THREE SECONDS AFTER A STOP -- THE SAME AMOUNT OF TIME A TYPICAL DRIVER WILL BE ATTEMPTING TO TURN THE VEHICLE OFF WITH NO OBVIOUS VISUAL OR AUDITORY CLUES AS TO WHAT HAS TURNED OFF THE ENGINE (THE DRIVER OR THE AUTO START/STOP SYSTEM) THE DRIVER CAN BE UNAWARE THAT THE CAR WILL RESTART AND MOVE FORWARD WHEN HE TAKES HIS FOOT FROM THE BRAKE. THIS CAN BE HAZARDOUS TO THE DRIVER OR PASSENGERS WHO MAY BE EXITING THE CAR, AND TO PEDESTRIANS IN FRONT OF THE CAR. FREQUENCY OF OCCURRENCE: TWO OR THREE TIMES WEEKLY. *TTRead more
Incident date: Jun 15, 2018
SOMETIMES WHEN BRAKES ARE INITIATED THE ENGINE ACCELERATES AND SPEEDS UP
Incident date: Apr 18, 2018
THIS IS A 3RD INCIDENT OF THE SAME MISHAP. ON 3 OCCASIONS I HAVE BEEN DRIVING AT VERY SLOW SPEEDS , MAYBE 5 TO 10 MPH , I HAVE APPLIED THE BRAKES , THE BRAKES HAVE LOCKED IN PLACE AND THE ENGINE HAS SUDDENLY ACCELERATED. THE FIRST TIME I CONTINUED TO APPLY THE BRAKES AND AFTER A WHILE THE ACCELERATION ENDED. I WAS VERY SCARE AND TOOK CAR TO DEALER. THEY CHECKED IT AND REPROGRAMED THE CARS C
... OMPUTER, BUT FOUND NOTHING AFOUL OR ABNORMAL. THE SECOND TIME IT HAPPENED , I PUT CAR IN PARK AND TURNED IT OFF. WENT BACK TO DEALER AND THEY DID THE SAME THING AS THE FIRST TIME : TESTED THE CAR , FOUND NOTHING WRONG AND REPROGRAMED THE CAR'S COMPUTER. THEY ALSO SAID THEY HAD NO NOTICES FROM ALFA'S PRINCIPAL OFFICE IN THE USA RELATED TO MY COMPLAINTS. ON APRIL 18 THE 3RD INCIDENT OCCURRED. THIS ONE WAS A BIT MORE SCARY SINCE I ALMOST IMPACTED A PARKED CAR. I WAS LEAVING OFFICE AT ABOUT 5 TO 7 MPH , I HAD TO APPLY THE BRAKES AND THEY ONCE AGAIN LOCKED IN PLACE AND THE CAR SUDDENLY ACCELERATED ON HIS OWN. THIS TIME THE ACCELERATION LASTED LONGER AT HIGHER RPM. ONLY A FAST REACTION TO PLACE CAR IN PARK AND IMMEDIATELY SHUT THE CAR OFF AVOIDED AN COLLISION WITH A PARKED CAR. I WAS AGAIN VERY SCARED SINCE IAM AFRAID THIS WILL CONTINUE TO HAPPEN PUTTING LIFE AND PROPERTY IN JEOPARDY. IAM SCHEDULED TO TAKE CAR BACK TO DEALER NEXT WEEK. I CONTINUE TO DRIVE IT BUT WITH GREAT CAUTION AND SCARE TO DEATH. YOUR AGENCY NEEDS TO TAKE ACTION TO AVOID BODILY HARM OR DAMAGE TO PROPERTY. ALL 3 INCIDENTS THE CAR WAS IN MOTION ON A CITY STREET.Read more
Incident date: Apr 15, 2018
I BOUGHT MY 2018 STELVIO IN DEC 2017. I THOUGHT IT WAS ODD THE CAR NEEDED A SOFTWARE UPDATE ONLY ABOUT THREE DAYS AFTER HAVING IT - NOW AFTER RESEARCHING I'VE LEARNED MANY PEOPLE HAVE BROUGHT THEIR NEW ALFA ROMEOS IN FOR "SOFTWARE UPDATES" RELATED TO ALL THE SENSORS AND ELECTRICAL SYSTEMS. MY CAR CURRENTLY HAS ABOUT 5K MILES ON IT AND IN THOSE MILES I HAVE EXPERIENCED ON ABOUT 3 OR 4 OCCASIONS A W
... ARNING MESSAGE ON MY DISPLAY THAT READS "GEAR SELECTOR MALFUNCTION" OR "AUTOMATIC TRANSMISSION FAILURE". THE MESSAGE ALSO TELLS ME FOR BOTH ISSUES NOT TO SHIFT OUT OF "DRIVE". AFTER ABOUT 10 SECONDS THE ERROR WENT AWAY. I THOUGHT IT WAS A FLUKE BECAUSE DURING THAT MOMENT I NEVER FELT ANY DIFFERENCE OR EXPERIENCED ANYTHING STRANGE. HOWEVER, I WAS IN A COLLISION WITH A STATIONARY OBJECT (A METAL BARRIER POLE IN A PARKING LOT). I PUT THE VEHICLE IN REVERSE, THE VEHICLE INDICATED IT WAS IN REVERSE AND THE REAR CAMERA DISPLAYED ALONG WITH THE OVERHEAD PICTURE OF THE VEHICLE WITH THE SENSOR LAYOUT. I PROCEEDED TO BACK UP BY PUSHING THE THROTTLE AND THE VEHICLE LAUNCHED FORWARD WITH A HUGE AMOUNT OF FORCE. I STRUCK THE POLE. NO ONE WAS INJURED. NO PROPERTY DAMAGE OTHER THAN TO MY VEHICLE. INITIAL ASSESSMENT IS METAL BUMPER REPLACEMENT, RADIATOR AND COOLING. BUT AIRBAGS NEVER DEPLOYED. HOWEVER THE SENSORS NEVER INDICATED I WAS NEAR AN OBJECT EITHER WHILE I WAS CLEARLY IN REVERSE. AFTER RESEARCH I FOUND THERE HAVE BEEN A SLEW OF ELECTRICAL ISSUES AS ALFAS ARE DRIVE BY WIRE AND USE SENSORS AND SOFTWARE TO RUN THE VEHICLE AND PEOPLE ARE REPORTING BAD BATTERIES WHICH ARE CAUSING FAULTS. I BELIEVE MY FAULT HAS TO DO WITH A BAD BATTERY WITH LOW VOLTAGE AND MY SENSORS AND SOFTWARE ARE NOT UP TO DATE WHICH I SHOULD BE NOTIFIED ABOUT. I'VE FILED AN INSURANCE CLAIM HOWEVER I WOULD LIKE ESCALATE THIS INCIDENT TO DETERMINE THE CAUSE FOR MYSELF AND OTHERS AND TO PREVENT FUTURE OCCURRENCES.Read more
Incident date: Apr 15, 2018
I BOUGHT MY 2018 STELVIO IN DEC 2017. I THOUGHT IT WAS ODD THE CAR NEEDED A SOFTWARE UPDATE ONLY ABOUT THREE DAYS AFTER HAVING IT - NOW AFTER RESEARCHING I'VE LEARNED MANY PEOPLE HAVE BROUGHT THEIR NEW ALFA ROMEOS IN FOR "SOFTWARE UPDATES" RELATED TO ALL THE SENSORS AND ELECTRICAL SYSTEMS. MY CAR CURRENTLY HAS ABOUT 5K MILES ON IT AND IN THOSE MILES I HAVE EXPERIENCED ON ABOUT 3 OR 4 OCCASIONS A W
... ARNING MESSAGE ON MY DISPLAY THAT READS "GEAR SELECTOR MALFUNCTION" OR "AUTOMATIC TRANSMISSION FAILURE". THE MESSAGE ALSO TELLS ME FOR BOTH ISSUES NOT TO SHIFT OUT OF "DRIVE". AFTER ABOUT 10 SECONDS THE ERROR WENT AWAY. I THOUGHT IT WAS A FLUKE BECAUSE DURING THAT MOMENT I NEVER FELT ANY DIFFERENCE OR EXPERIENCED ANYTHING STRANGE. HOWEVER, I WAS IN A COLLISION WITH A STATIONARY OBJECT (A METAL BARRIER POLE IN A PARKING LOT). I PUT THE VEHICLE IN REVERSE, THE VEHICLE INDICATED IT WAS IN REVERSE AND THE REAR CAMERA DISPLAYED ALONG WITH THE OVERHEAD PICTURE OF THE VEHICLE WITH THE SENSOR LAYOUT. I PROCEEDED TO BACK UP BY PUSHING THE THROTTLE AND THE VEHICLE LAUNCHED FORWARD WITH A HUGE AMOUNT OF FORCE. I STRUCK THE POLE. NO ONE WAS INJURED. NO PROPERTY DAMAGE OTHER THAN TO MY VEHICLE. INITIAL ASSESSMENT IS METAL BUMPER REPLACEMENT, RADIATOR AND COOLING. BUT AIRBAGS NEVER DEPLOYED. HOWEVER THE SENSORS NEVER INDICATED I WAS NEAR AN OBJECT EITHER WHILE I WAS CLEARLY IN REVERSE. AFTER RESEARCH I FOUND THERE HAVE BEEN A SLEW OF ELECTRICAL ISSUES AS ALFAS ARE DRIVE BY WIRE AND USE SENSORS AND SOFTWARE TO RUN THE VEHICLE AND PEOPLE ARE REPORTING BAD BATTERIES WHICH ARE CAUSING FAULTS. I BELIEVE MY FAULT HAS TO DO WITH A BAD BATTERY WITH LOW VOLTAGE AND MY SENSORS AND SOFTWARE ARE NOT UP TO DATE WHICH I SHOULD BE NOTIFIED ABOUT. I'VE FILED AN INSURANCE CLAIM HOWEVER I WOULD LIKE ESCALATE THIS INCIDENT TO DETERMINE THE CAUSE FOR MYSELF AND OTHERS AND TO PREVENT FUTURE OCCURRENCES.Read more
Incident date: Feb 21, 2018
WHEN I WENT TO INSURE THIS CAR, MY INSURANCE COMPANY TOLD ME THAT MY VIN INDICATED THAT THIS CAR IS AWD. IT IS NOT AWD, IT'S REAR-DRIVE ONLY. CHANGES NEED TO BE MADE TO YOUR VIN REGISTRY TO REFLECT THIS REALITY, I DON'T KNOW IF IT AFFECTS OTHER ALFA ROMEO VEHICLES OR NOT. THANKS.
Incident date: Nov 9, 2017
WHILE THE VEHICLE IS DRIVING, THE INTERIOR CABIN EXPERIENCES AN ENGINE SMELL COMING FROM THE AC VENTS WHEN IT IS RUNNING BECAUSE ACCORDING TO ONE OF THEIR TECHNICIANS THE ENGINE AREA IS NOT SEALED COMPLETELY. THE SMELL FROM THE ENGINE AREA AT TIMES THEN COMES THRU THE AIR VENTS INTO THE CABIN AREA, AND THE SMELL MAKES IT VERY DIFFICULT TO DRIVE WITHOUT HAVING THE WINDOWS OPENED. IT MAKES IT VERY D
... IFFICULT TO BREATHE. I'M AFRAID THAT I'M BREATHING IN ENGINE SMELLS THAT COULD BE POTENTIALLY DANGEROUS. ALFA DOES NOT HAVE A FIX FOR THE PROBLEM AS OF YET. THEY HAVE ALREADY ATTEMPTED TO CREATE A FIX, BUT IT WAS NOT SUFFICIENT TO SEAL THE SMELL COMPLETELY, IT ONLY MINIMIZED THE SMELL AT BEST. I TOOK THE VEHICLE TO 2 DEALERSHIPS NOW, AND BOTH HAVE BEEN UNABLE TO SOLVE THE PROBLEM. ALL I'M TOLD IS ALFA ROMEO DOESN'T HAVE A FIX FOR THE PROBLEM YET. THE ISSUE HAS OCCURRED SINCE DAY 1 OF BUYING THE CAR. THE VEHICLE WAS SOLD TO ME WITH DOZENS OF ACTIVE RECALLS THAT HAD TO BE FIXED AFTER THE DAY OF PURCHASE. I'M NOT SURE IF THATS LEGAL, BUT IT'S JUST MORE THE NONSENSE I'VE BEEN DEALING WITH WHEN DEALING WITH THIS CAR MANUFACTURER. THE LOCAL DEALERSHIPS IN NYC AREA DO NOT EVEN KEEP A LOANER, NONE OF THEM! I HAVE TO TRAVEL TO CT DEALERSHIPS TO ASSURE I HAVE A LOANER.Read more
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2017 ALFA ROMEO GIULIA QUADRIFOGLIO. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. IN ADDITION, THE VEHICLE INDEPENDENTLY ENTERED "LIMP HOME" MODE. THE BRAKE, STEERING, CHECK ENGINE, STABILITRAK, AND VARIOUS OTHER WARNING INDICATORS ILLUMINATED. TOWBIN FIAT ALFA ROMEO (2550 S JONES BLVD, LAS VEGAS, NV) COULD NOT REPLICATE THE FAILURE. THE FAILURE
... OCCURRED APPROXIMATELY ELEVEN TIMES. THE MANUFACTURER WAS CONTACTED AND STARTED A BUYBACK PROCESS; HOWEVER, THEY RESCINDED THE OFFER AFTER THE CONTACT REFUSED TO PUT AN EDR EVEN AFTER EXPRESSING CONCERNS OF OPERATING AN UNSAFE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,200.Read more
Incident date: Sep 9, 2017
WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 70 MILES PER HOUR MY SUN ROOF EXPLODED OUTWARD RAINING SHARDS OF GLASS BOTH OUTWARD AND DOWN TOWARD THE PASSENGERS.