Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 832 complaints for ALFA ROMEO

ALFA ROMEO GIULIA (2017) - ELECTRICAL SYSTEM Aug 18, 2023
Incident date: Aug 17, 2023
18V586. GM's own number for this recall is 18289. These are for the 2015 Silverado’s . The 2017 Silverado 1500 are doing the same thing as the recall from above describes . My wife had almost accidents cause of this . I almost had an accident today as well getting off the freeway . I know a lot of people are having these problems as well . Gm needs to own up to this mistake they did with these t... Read more
ALFA ROMEO GIULIA (2017) - VISIBILITY/WIPER Aug 4, 2023
Incident date: Jul 10, 2023
The back hatch glass busted when I was parked and no one around it blew so hard it blew the molding out from the window
ALFA ROMEO GIULIA (2017) - AIR BAGS Aug 4, 2023
Incident date: Jul 10, 2023
After taking my vehicle to three repair shops I was advised by the last body shop that there was a bulletin (14159) out in regards to excessive engine oil consumption. The mechanic explained the issues I am having with my car is due to the excessive engine oil consumption. He stated the car is not losing oil it’s burning it. My entire engine is effected due to this issue. To go further in detai... Read more
ALFA ROMEO GIULIA (2017) - ENGINE Aug 4, 2023
Incident date: Jul 10, 2023
After taking my vehicle to three repair shops I was advised by the last body shop that there was a bulletin (14159) out in regards to excessive engine oil consumption. The mechanic explained the issues I am having with my car is due to the excessive engine oil consumption. He stated the car is not losing oil it’s burning it. My entire engine is effected due to this issue. To go further in detai... Read more
ALFA ROMEO GIULIA (2018) - VISIBILITY/WIPER Aug 1, 2023
Incident date: Jul 31, 2023
I have ~50,000 miles and have had an excessive amount of chips on my front windshield. Getting them filled doesn't matter, and the windshield will crack. I've replaced the windshield twice since owning this vehicle at $1200+ (high costs due to front camera recalibration). I've owned many vehicles over the years and have never had a windshield chip or crack this frequent. I've seen many other compl... Read more
ALFA ROMEO GIULIA (2018) - ENGINE Aug 1, 2023
Incident date: Jul 31, 2023
I had just got back from a trip where my Jeep Compass ran perfectly fine. I had to go to work the next morning and my Jeep would not start. A warning came on that said "coolant temperature to high" and would not let me start my car. Keep in mind that the car had not even been running to have a high temperature. The engine would not turn over and the power steering locked up. This came without warn... Read more
ALFA ROMEO GIULIA (2017) - ENGINE Aug 1, 2023
Incident date: Jul 21, 2023
The car completely stalled on the freeway. Giving less than 20 secs of warning that the vechicle will shut down. I got over from the fast lane to middle lane and car shut down. I had to call 911 and tow truck. I towed it to tesla and they said the rear unit failed… car was just purchased new a few months before this.
ALFA ROMEO GIULIA (2017) - SERVICE BRAKES Aug 1, 2023
Incident date: Jul 21, 2023
When driving in I Pedal mode (which is the one-pedal mode), the brake lights do not light up when decelerating, and it almost caused us to be rear-ended yesterday. Drivers pull aside me and tell me my brake lights don't properly come on when I slow down. Apparently this defect was on the national news several months ago and Hyundai promised a software fix by mid-July. I was just at the Carlsbad... Read more
ALFA ROMEO STELVIO (2021) - UNKNOWN OR OTHER Jul 28, 2023
Incident date: Jul 21, 2023
I have a 2006 Honda CRV with a little over 297,780 miles. Upon starting the car, the VSA and ABS indicator lights came on along with the VSA warning triangle and would not go off until the engine was turned off. There were no accidents or any noticeable problems with the vehicle while driving on city street under good conditions. I feel that this defect is essential in ensuring the overall safety ... Read more
ALFA ROMEO STELVIO (2018) - STEERING Jul 21, 2023
Incident date: Jul 21, 2023
Vehicle accelerated from a stop sign at high speed and brakes were pushed down all the way with no respond the steering wheels was stiff and the Vehicle continued at high speed on its own crashing curbs side walk vegetation along the way until final crash at a tree. not warning lamps messages and air bag did not deploy. Car engine remained on at time of crash until manually turned off. safety of ... Read more
Crash
ALFA ROMEO STELVIO (2018) - SERVICE BRAKES Jul 21, 2023
Incident date: Jul 21, 2023
Vehicle accelerated from a stop sign at high speed and brakes were pushed down all the way with no respond the steering wheels was stiff and the Vehicle continued at high speed on its own crashing curbs side walk vegetation along the way until final crash at a tree. not warning lamps messages and air bag did not deploy. Car engine remained on at time of crash until manually turned off. safety of ... Read more
Crash
ALFA ROMEO STELVIO (2018) - ELECTRICAL SYSTEM Jul 21, 2023
Incident date: Jul 21, 2023
Vehicle accelerated from a stop sign at high speed and brakes were pushed down all the way with no respond the steering wheels was stiff and the Vehicle continued at high speed on its own crashing curbs side walk vegetation along the way until final crash at a tree. not warning lamps messages and air bag did not deploy. Car engine remained on at time of crash until manually turned off. safety of ... Read more
Crash
ALFA ROMEO GIULIA (2018) - AIR BAGS Jul 14, 2023
Incident date: Jul 13, 2023
The contact’s father owns a 2015 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for th... Read more
ALFA ROMEO GIULIA (2018) - SEAT BELTS Jul 14, 2023
Incident date: Jul 13, 2023
Passenger Side Front and Driver's Side Back Seatbelt latches fail to latch.
ALFA ROMEO STELVIO (2018) - ELECTRICAL SYSTEM Jul 9, 2023
Incident date: Jul 9, 2023
1.What component or system failed or malfunctioned, and is it available for inspection upon request? After closing the passenger side door, The 12v battery that controls the Tesla cabin died without any prior warning or car notification that it needed to be replaced, as a result the car instantly powered down , disabling the a/c, windows and door locks and we were unable to open the doors to acces... Read more
ALFA ROMEO STELVIO (2018) - ENGINE Jul 9, 2023
Incident date: Jul 9, 2023
Engine failure, rocker arms broke into my timing chain, oil Consumption to where I had to put oil in every week. Now my vehicle has been in the shop for almost 2 months. Never had warning signs other than low oil
ALFA ROMEO STELVIO (2018) - ENGINE Jul 9, 2023
Incident date: Jul 9, 2023
Starting around February 23 after about 10 minutes into driving. The hot temperature lamp would show up . I pull over an it was always empty of coolant I had done that few times within one week. I also didn’t use air conditioning for a few weeks left . An it was ok for few weeks. Then I noticed smoke coming out back pipes . Send to first reipair shop. They found Coolant in a combustion chamber... Read more
ALFA ROMEO GIULIA (2020) - SUSPENSION May 29, 2023
Incident date: May 29, 2023
On [XXX], at just 18,624 miles, on my 2022 Mercedes-Benz GLE450 4MATIC, the right rear tire was noted to be essentially bald on most of the tread. All other tires had much much more tread life still remaining and they all appeared to wearing evenly. A 4-wheel alignment was performed by the Mercedes-Benz dealer (M-B of Collierville, Tennessee) which found that the right rear wheel camber was out ... Read more
ALFA ROMEO GIULIA (2018) - ELECTRICAL SYSTEM May 12, 2023
Incident date: Apr 1, 2023
Throttle body and throttle pedal
ALFA ROMEO GIULIA (2018) - ELECTRICAL SYSTEM May 12, 2023
Incident date: Apr 1, 2023
The infotainment center has a tendency to freeze upon starting the car. Subsequently, when the car is put in reverse the back up camera will remain on for several minutes after putting the car back into drive causing a distraction to the driver. The freezing of the infotainment screen will often stay frozen even after turning the car off. When the car is off and the door is closed and locked, the ... Read more
ALFA ROMEO GIULIA (2018) - AIR BAGS May 12, 2023
Incident date: Apr 1, 2023
The left curtain and driver seat airbags were spontaneously deployed while driving. The driver seatbelt pre-tensioner was engaged and locked. There was no collision or abrupt motion. My wife sustained minor abrasions to her left arm and swerved to the right shoulder of the road. The car would not shift into drive and was towed. The cause is unknown and without warning.
1 injured
ALFA ROMEO GIULIA (2023) - ELECTRICAL SYSTEM May 10, 2023
Incident date: May 8, 2023
The contact owns a 2015 Hyundai Sonata. The contact stated while driving 60 MPH, the vehicle stalled without warning. The contact coasted the vehicle off to the shoulder of the highway and the vehicle was towed to an independent mechanic. The contact then discovered that the vehicle was included in NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) which the mechanic linked to... Read more
ALFA ROMEO GIULIA (2023) - SEAT BELTS May 10, 2023
Incident date: May 8, 2023
We heard a new rattle, not uncommon in a Subaru. However, it bugged me to the point I looked into it. I determined it was a loose bolt that holds the female end of the seat belt buckle. I called Subaru of America on 5/4/23 at 3:17pm and was told I would receive a call back within two business days. As of this moment I have not heard from Subaru whatsoever. I checked every seat belt buckle in my ot... Read more
ALFA ROMEO GIULIA (2023) - POWER TRAIN May 10, 2023
Incident date: May 8, 2023
The contact owns a 2015 Kia Soul. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled. The contact shifted the vehicle into park and restarted the vehicle, and the vehicle started operating normally. The vehicle was taken to the dealer and the mechanic stated that the battery needed to be replaced. The battery was replaced but the failure reoccurred. The vehicle was ... Read more
ALFA ROMEO GIULIA (2018) - SERVICE BRAKES May 3, 2023
Incident date: Apr 1, 2023
Engine temporarily shut itself off by itself in the freeway as I was slowing down pressing my brakes because of the cars in front of me in traffic hour. The car flashed a “coolant temperature too high” message then immediately turned itself off for a minute. The engine/coolant temperature gauge was normal the whole time I was driving (in between the cold and the high sign). But even then it f... Read more
ALFA ROMEO GIULIA (2018) - SERVICE BRAKES, HYDRAULIC Apr 20, 2023
Incident date: Apr 16, 2023
The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 17 MPH, the brakes were depressed and failed to respond, causing him to rear-end the vehicle in front of him. No warning lights were illuminated. The air bags had not deployed. A police report was filed. The vehicle was towed to an independent mechanic, where body repairs were completed and it was diagnosed... Read more
Crash
ALFA ROMEO STELVIO (2018) - SERVICE BRAKES, HYDRAULIC Apr 18, 2023
Incident date: Apr 15, 2020
The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had ... Read more
ALFA ROMEO STELVIO (2018) - ENGINE AND ENGINE COOLING Apr 13, 2023
Incident date: Mar 27, 2023
The contact owns a 2014 Ford Escape. The contact stated while exiting a parking lot, the vehicle started overheating with the check engine warning light illuminated. The vehicle was towed to the dealer and the dealer stated that coolant was leaking into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated t... Read more
ALFA ROMEO GIULIA (2017) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Mar 30, 2023
Incident date: Oct 30, 2022
The contact owns a 2022 Honda CR-V. The contact stated while driving 40-45 MPH, the vehicle buzzed and came to a complete stop with the collision mitigation braking system (CMBS) engaged. The contact depressed the accelerator pedal and was able to continue driving. The contact stated that there were no vehicles or objects nearby the vehicle at the time of the failure. The vehicle was taken to the ... Read more
ALFA ROMEO STELVIO (2018) - ENGINE Mar 28, 2023
Incident date: Mar 21, 2023
Oil Filter Housing according to BMW tech this is a common issue in this part- yes available for inspection upon request, my safety was put at risk due to coolant leaking which can be flammable, also could cause engine malfunction/shutdown while driving. The problem has been confirmed by BMW dealership. A complaint with the manufacturer BMW of america was put in. No other lamps or messages, car sim... Read more
ALFA ROMEO STELVIO (2018) - STEERING Mar 28, 2023
Incident date: Mar 21, 2023
While driving my 2015 GMC Canyon my power steering service light goes on and I have no power steering making difficult and dangerous to control my vehicle. Also, at the same a service stabilitrak light goes on. I'm aware of a recall for this problem as been issued for 2015 GMC trucks but so reason my truck is not included in this recall even though I am experiencing the same problems for which the... Read more
ALFA ROMEO GIULIA (2017) - ENGINE Mar 26, 2023
Incident date: Mar 25, 2023
My 2010 camaro has the 3.6 v6 engine in it. I had no warning lights or issues with the car. I got in my car and started to drive on a highway the engine exploded on me and I swerved out of control luckily being able to stop the car on the right side of the road. I had the car towed to my house where it sat for months unable to be driven. I have been doing more and more research trying to figure ou... Read more
2 injured
ALFA ROMEO GIULIA (2017) - SERVICE BRAKES Mar 26, 2023
Incident date: Mar 25, 2023
The left rear weld of the subframe on my 2012 C300 4matic has rotted through and appears to be a manufacture's part defect. I found out about this issue from a brake inspection and told it is a safety concern, which Mercedes Benzes is aware of but has no recalls for the defect.
ALFA ROMEO GIULIA (2017) - SUSPENSION Mar 26, 2023
Incident date: Mar 25, 2023
The left rear weld of the subframe on my 2012 C300 4matic has rotted through and appears to be a manufacture's part defect. I found out about this issue from a brake inspection and told it is a safety concern, which Mercedes Benzes is aware of but has no recalls for the defect.
ALFA ROMEO GIULIA (2018) - UNKNOWN OR OTHER Mar 19, 2023
Incident date: Jan 25, 2023
I am reporting the Jeep "death wobble". I have made an appointment to have the dealer look at the issue but experienced the death wobble on the interstate two different times traveling at 72 and 73 MPH. After going over a relatively small bump at 73 MPH going east on I-94 at right around mile marker 260 in Wisconsin, my Jeep shook uncontrollably until I reduced speed to under 40 MPH. Again, on my ... Read more
ALFA ROMEO GIULIA (2018) - ELECTRICAL SYSTEM Mar 19, 2023
Incident date: Jan 25, 2023
The Battery life was considerably short. It started requiring frequent jump starts.
ALFA ROMEO GIULIA (2018) - SERVICE BRAKES Mar 19, 2023
Incident date: Jan 25, 2023
On March 17, 2023 at approximately 4:00 pm MT, I was traveling at approximately 75 MPH with adaptive cruise control and auto pilot engaged when the car suddenly applied brakes with no obstruction ahead or behind or on the side. The car quickly slowed down to approximately 55 MPH, released the brakes and began to accelerate back to the speed limit of 75 MPH.
ALFA ROMEO GIULIA (2019) - ENGINE Feb 3, 2023
Incident date: Jan 26, 2023
The contact owns a 2001 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the contact's family member's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. T... Read more
ALFA ROMEO GIULIA (2019) - AIR BAGS Feb 3, 2023
Incident date: Jan 26, 2023
Vehicle was involved in an accident while starting to turn left onto a side street. The Tacoma was struck in both driver side doors by a 2005 Chevrolet Silverado K3000 driven by an 85 year old who either ran the stop sign or did not see her even though she was signaling and the truck had the option driving lights that are on all the time. The Tacomas doors were pushing in almost a foot and the tru... Read more
Crash 1 injured
ALFA ROMEO GIULIA (2020) - SERVICE BRAKES Jan 25, 2023
Incident date: Jan 25, 2023
2022 BMW X6. CONSUMER WRITES IN REGARD TO DEFECTIVE BRAKE DESIGN. THE CONSUMER WAS PERPLEXED ON HOW BMW MADE THEIR DETERMINATION IF THE VEHICLE WAS NEVER EXAMINED.
ALFA ROMEO STELVIO (2023) - EXTERIOR LIGHTING Jan 21, 2023
Incident date: Dec 7, 2022
Leasing car since November 11, 2023. Car has been in service four times for various problems regarding engine light on, throttle problems, gas emission problems, headlight not working, heater not working, I am very anxious and fearful of driving car. Dealership has had car in for service more than I have had car in my possession.
ALFA ROMEO STELVIO (2023) - ELECTRICAL SYSTEM Jan 21, 2023
Incident date: Dec 7, 2022
We recently received an 'interim' recall notice due the potential for fire caused by a flaw in the tow hitch wiring harness. The letter recommended parking the car 'away from other vehicles and people', and nothing else, as Kia has not yet determined what a permanent remedy would be. This is really not acceptable, as we need to use our vehicle and this requires occasionally parking it in location... Read more
ALFA ROMEO STELVIO (2023) - SERVICE BRAKES Jan 21, 2023
Incident date: Dec 7, 2022
This small Ford 2022 truck is a brand new first year of its type Hybrid, with electrical regenerative braking. The 2022-2023 Ford Maverick Hybrid system attempts to use electrical regenerative braking at speeds that are too low to generate a braking effect. When creeping forward in stop-and-go traffic below 10 mph, depressing the brake pedal has zero effect on slowing the truck down. Numerous ti... Read more
ALFA ROMEO STELVIO (2018) - ELECTRICAL SYSTEM Dec 23, 2022
Incident date: Dec 22, 2022
Body control module While driving in rain, received multiple incorrect messages on dash screen, horn began to beep. Unable to turn horn off until parking and disconnecting the negative battery cable. Had body control module replaced. Two weeks later, driving in rain: multiple warning lights appeared. Monitor said passenger and driver doors were open-they were not. Gas gauge became 'unavailable,'... Read more
ALFA ROMEO STELVIO (2018) - VISIBILITY/WIPER Dec 23, 2022
Incident date: Dec 22, 2022
Body control module While driving in rain, received multiple incorrect messages on dash screen, horn began to beep. Unable to turn horn off until parking and disconnecting the negative battery cable. Had body control module replaced. Two weeks later, driving in rain: multiple warning lights appeared. Monitor said passenger and driver doors were open-they were not. Gas gauge became 'unavailable,'... Read more
ALFA ROMEO STELVIO (2018) - UNKNOWN OR OTHER Dec 23, 2022
Incident date: Dec 22, 2022
Body control module While driving in rain, received multiple incorrect messages on dash screen, horn began to beep. Unable to turn horn off until parking and disconnecting the negative battery cable. Had body control module replaced. Two weeks later, driving in rain: multiple warning lights appeared. Monitor said passenger and driver doors were open-they were not. Gas gauge became 'unavailable,'... Read more
ALFA ROMEO STELVIO (2020) - POWER TRAIN Nov 10, 2022
Incident date: Nov 10, 2022
When leaving to go to work, I pressed the button on the gear shift to put the car into reverse and then drive. I heard something click into the cupholders as I drove. It was the gear shift button. The plastic actuator button fell off completely. It would not fit back in. I think the plastic broke. I continued to drive to work, but when I got to work, I could not put the car into reverse. ... Read more
ALFA ROMEO GIULIA (2017) - ENGINE Oct 26, 2022
Incident date: Sep 12, 2022
Engine recently began making a loud ticking sound, that everyone who heard it asked, "What's wrong with your car?" I purchased the vehicle new 5.5 years ago and it presently has 38,475 miles on it. The dealer determined the noise was due to a loose oil pump bolt under the timing cover. It was a 10.5 hour repair to remove a bolt and reapply lock-tite to it and then reinstall. Had the repair not... Read more
ALFA ROMEO GIULIA (2018) - ELECTRICAL SYSTEM Oct 19, 2022
Incident date: Oct 1, 2022
My BCM was shorted out from water damage from outside the car. The dealer says he can't repair it under warranty because Alfa Romeo will not authorize him to. I have to pay 1200 out of pocket for something that should be covered by warranty. The car will start, but the front headlights won't go out, the turn signals won't work, brake lights don't work right. Check engine light comes off and sever... Read more
ALFA ROMEO GIULIA (2017) - ENGINE Sep 22, 2022
Incident date: Aug 18, 2022
On August 18, 2022, I was driving the vehicle at a speed of approximately 45 mph when the vehicle motor suddenly and without any prior warning completely shut down. Several warning lights appeared immediately but none prior to the shutdown. I was driving in moderately heavy traffic and had to coast to a spot off the shoulder of the road. This was a dangerous situation and if I had been in heavier ... Read more
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