Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 220 complaints for AIRSTREAM
AIRSTREAM
SAFARI BAMBI
(2005) — SERVICE BRAKES, ELECTRIC
Jun 29, 2009
Incident date: Mar 23, 2009
TL*THE CONTACT OWNS A 2005 AIRSTREAM SAFARI BAMBI TRAILER. WHILE DRIVING 75 MPH, THE BRAKES FAILED AND THE CONTACT LOST CONTROL OF THE TRAILER. THE TRAILER WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER RECONNECTED THE BRAKE WIRES. UPON FURTHER INVESTIGATION, THE CONTACT WAS ABLE TO DETERMINE THAT THE STEEL PLATE THAT HOLDS THE BRAKE ASSEMBLY WA... Read more
AIRSTREAM
SPRINTER WESTFALIA
(2005) — EQUIPMENT ADAPTIVE/MOBILITY
Jun 25, 2009
Incident date: Jun 19, 2009
RUNNING BOARDS ARE FALLING OFF. THEY ARE MADE OF SOLID ALUMINUM AND ATTACHED TO THE BODY WITH #12 SELF-DRILLING SHEET METAL SCREWS. ONE OF THE RUNNING BOARDS CAME OFF WHEN I STEPPED ON IT TO GO SOMEWHERE. OUT OF THE 16 SCREWS (8 PER RUNNING BOARD), ONLY TWO WERE TIGHT, AND I WAS ABLE TO TIGHTEN TWO MORE. THE REMAINING 12 WILL NOT TIGHTEN. ONLY THING I CAN DO IS EPOXY THEM IN. *TR
Incident date: May 23, 2009
NOTE: I USED A GENERIC AIRSTREAM TRAILER FOR THE PULL-DOWN MENU, AS YOU DO NOT HAVE A PULL-DOWN FOR "OTHER." THE TRAILER IN ? IS A CHALET RV LTW. CONTACT INFORMATION FOR CHALET RV: CHALET RV INC. 124 41ST AVE SE ALBANY, OR 97322 VOICE: 541-791-4610 FAX: 541-791-4618 E-MAIL: [email protected] ISSUE: BOTH SPRINGS FAILED ON A CHALET RV LTW CAMP TRAILER WITH TRAIL BOSS OFF-ROAD PACKAG... Read more
Incident date: May 9, 2009
HAULMARK TRAILER WITH HI-RUN LQ229 TIRES SIZE 205/75/D15 TIRES WORE OUT IN LESS THAN 3000 MILES. ALTHOUGH INFLATED PROPERLY A LARGE BUBBLE DEVELOPED ON THE SIDE OF THE TIRE. THE BUBBLE BURST SOON AFTER DEVELOPING BUT THE TIRE STILL HELD AIR. BOTH TIRES WERE REMOVED AND REPLACED TO PREVENT A LIKELY BLOWOUT. CLOSER INSPECTION OF THE TREAD SHOWED THE TIRE THAT DID NOT HAVE THE BUBBLE HAD WORN AL... Read more
Incident date: Nov 2, 2008
THE RACKANDROLL ?KD78? TRAILER I BOUGHT IN MAR08 HAS SUFFERED TONGUE FAILURE DESPITE BEING OPERATED WITHIN THE LOAD RATING. THE TRAILER WAS A NEW MODEL FOR 08, A LARGER VERSION OF THE ?KD? TRAILER. THEY DIFFER ONLY IN WIDTH, THE TWO TRAILERS SHARE ALL MAIN PARTS EXCEPT LATERAL MEMBERS. I ORDERED THE OPTIONAL HEAVY-DUTY SUSPENSION, WHICH RAISES THE LOAD CAPACITY TO 300 LBS (PER THE OWNERS MANUAL)... Read more
Incident date: Feb 7, 2007
TL*THE CONTACT OWNS A 2002 AIRSTREAM 396XL RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062. THE CONTACT STATED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. HE SMELLED A STRONG ODOR OF AMMONIA AND NOTICED A YELLOW RESIDUE LEAKING FROM THE BACK OF THE REFRIGERATOR. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 06E076000(EQUIPMENT:RECREATIONAL VEHICLE). TH... Read more
Incident date: Sep 1, 2008
I EXPERIENCED A TIRE FAILURE ON 9/1/08 ON HWY 44 IN MO. THE TIRE WAS ON A TRAILER PURCHASED 3/20/08. THE TIRE PRESSURE HAD BEEN CHECKED PRIOR TO DEPARTURE, AS IT HAD BEEN ON THE DAY OF THE TRIP ORIGIN. TIRE AIR PRESSURE WAS ADJUSTED ON THE DAY OF DEPARTURE, BUT NO AIR NEEDED TO BE ADDED ON THE DAY OF THE FAILURE. THE TRAILER IS TYPICALLY LOADED TO CAPACITY, SO I AM CAREFUL TO MONITOR TIRE PRESS... Read more
Incident date: Oct 4, 2008
TL*THE CONTACT OWNS A 2007 AIRSTREAM SAFARI 20 FOOT TRAVEL TRAILER. WHILE DRIVING 60 MPH, THE WHEEL SEPARATED FROM THE AXLE. THE DEALER COULD FIND NO FAILURES AND COULD NOT EXPLAIN WHY THE BOLTS SNAPPED. ANOTHER DEALER STATED THAT THE BOLTS WERE NOT PROPERLY HEAT STRESSED DURING PRODUCTION AND REFERENCED NHTSA CAMPAIGN ID NUMBER 04V506000 (SUSPENSION:FRONT:WHEEL BEARING), WHICH SEEMED RELEVANT ... Read more
Incident date: Feb 19, 2005
WE HAD OUR FIRST TRIP TODAY FROM HOME INTO LAS CRUCES, NM. PRIOR TO LEAVING HOME, WE CHECKED ALL THE TIRES, AND THE PRESSURES WERE ALL 65 PSI. TIRES HAVE ABOUT 28000 MILES, AND TRAILER IS 19 MONTHS OLD. WE TOOK OUR TRAILER INTO NORTH DALLAS RV ON SEP 28 FOR THE RECALL. WE HAD THEM ACCOMPLISH THAT AND SEVERAL OTHER ITEMS. TODAY, WE HAD THE SCARE OF OUR LIFE. ABOUT 250 MILES FROM HOME, WE FELT... Read more
Incident date: Feb 19, 2005
WE HAD OUR FIRST TRIP TODAY FROM HOME INTO LAS CRUCES, NM. PRIOR TO LEAVING HOME, WE CHECKED ALL THE TIRES, AND THE PRESSURES WERE ALL 65 PSI. TIRES HAVE ABOUT 28000 MILES, AND TRAILER IS 19 MONTHS OLD. WE TOOK OUR TRAILER INTO NORTH DALLAS RV ON SEP 28 FOR THE RECALL. WE HAD THEM ACCOMPLISH THAT AND SEVERAL OTHER ITEMS. TODAY, WE HAD THE SCARE OF OUR LIFE. ABOUT 250 MILES FROM HOME, WE FELT... Read more
Incident date: Jun 10, 2008
1999 AIRSTREAM EXCELLA. RECALL NOTICE ON DOMETIC RV REFRIGERATOR. CONSUMER WANTS TO KNOW WHY HIS CLAIM WAS DENIED. *NJ THE CONSUMER STATED THERE WAS LEAKAGE/STAINING AT THE REAR OF THE REFRIGERATOR, THERE WAS YELLOW RESIDUE ON THE SIDE OF THE REFRIGERATOR AND THERE WAS A SMELL OF AMMONIA AND THE REFRIGERATOR DID NOT COOL PROPERLY LIKE IT ONCE DID. THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE... Read more
Incident date: Aug 7, 2007
TL*THE CONTACT OWNS A 2008 AIRSTREAM CLASSIC LIMITED (NA). THE VEHICLE HAS GOODYEAR MARATHON TIRES, SIZE 225/75R/15 (NA). ALL FOUR TIRES WERE DEFECTIVE. THERE WAS EXTENSIVE TREAD BELT SEPARATION, WHICH RESULTED FROM BOTH THE DESIGN AND MANUFACTURER DEFECTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FOUR DEFECTIVE TIRES WERE REPLACED. THE MANUFACTURER AGREED TO REIMBURSE THE REP... Read more
Incident date: Jul 18, 1977
BANANA PHONE SAYS NOBODY EVER USES THESE FORMS. *TR
AIRSTREAM
INTERNATIONAL CCD
(2004) — AIR BAGS:KNEE BOLSTER
Nov 9, 2007
Incident date: Dec 18, 2006
H *TR
AIRSTREAM
INTERNATIONAL CCD
(2004) — EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Nov 9, 2007
Incident date: Dec 18, 2006
H *TR
AIRSTREAM
LAND YACHT
(2001) — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Sep 5, 2007
Incident date: May 1, 2007
DOMETIC REFRIGERATOR FAILURE. CUSTOMER STATES THAT THE REFRIGERATOR DID NOT COOL PROPERLY, HAD A SMELL OF AMMONIA, AND HAD YELLOW RESIDUE BEHIND AND ON THE SIDES OF THE UNIT. THIS WAS UNDER RECALL AND CUSTOMER PAID TO GET THE PROBLEM FIXED. *KB THE CONSUMER STATED HAD PROBLEMS WITH THE REFRIGERATOR NOT COOLING PROPERLY AND THE WARRANTY HAD EXPIRED. THE CONSUMER STATED THAT WAS INFORMED A NEW U... Read more
Incident date: Jul 30, 2007
TL*THE CONTACT OWNS A 2004 AIRSTREAM CLASSIC. THE VEHICLE HAS GOODYEAR TRAILER MARATHON RAD, SIZE ST225/75-15 TIRES. THE CONTACT NOTICED A LARGE RUBBER FLAP HANGING FROM ONE OF THE TIRES. HE REMOVED THE TIRE FROM THE VEHICLE AND DISCOVERED A CHUNK OF RUBBER BULGING. HE STATED THAT THE TIRE WAS LOSING AIR. NO OTHER VEHICLE INFORMATION WAS PROVIDED. UPDATED 02-01-08. *KB UPDATED 09/30/10
AIRSTREAM
TRAVEL TRAILER
(2007) — STRUCTURE
Jul 30, 2007
Incident date: Jul 25, 2007
TRAIL CRUISER RV TRAILERS MANUFACTURED BY R-VISION (NOT LISTED IN YOUR COMPLAINT LISTING) HAVE DEFECTIVE AXEL MOUNTING AND DEVELOP FATIGUE CRACKS. THESE CRACKS AFFECT TIRE LOADING AND MAKE THE TRAILER DANGEROUS TO PULL. *JB
AIRSTREAM
TRAVEL TRAILER
(2007) — WHEELS
Jul 30, 2007
Incident date: Jul 25, 2007
TRAIL CRUISER RV TRAILERS MANUFACTURED BY R-VISION (NOT LISTED IN YOUR COMPLAINT LISTING) HAVE DEFECTIVE AXEL MOUNTING AND DEVELOP FATIGUE CRACKS. THESE CRACKS AFFECT TIRE LOADING AND MAKE THE TRAILER DANGEROUS TO PULL. *JB
Incident date: Jan 1, 1901
CONSUMER STATES THAT THE DOMETIC MODEL RM3862SS REFRIGERATOR INSTALLED IN HIS 2004 AIRSTREAM CLASSIC TRAVEL TRAILER IS NOT INCLUDED IN THE RECALL. *MC THE SERIAL NUMBER LISTED ON THE CONSUMERS RV WAS NOT ON THE LIST. THE CONSUMER NOTICED THE REFRIGERATOR HAD STOPPED COOLING WHILE OPERATING ON ELECTRIC. *JB
Incident date: Jul 8, 2007
TL*THE CONTACT OWNS A 2005 AIRSTREAM SAFARI. THE CONTACT STATED THAT THE TREAD ON BOTH REAR TIRES IS SEPARATING. HE NOTICED THAT THE TIRES ARE 30.5 INCHES HIGH IN DIAMETER, WHEN THEY SHOULD BE 28.5 INCHES. THE PASSENGER SIDE REAR TIRE, WHICH WAS A SPARE, FAILED AT 2,500 MILES AND THE DRIVER SIDE REAR TIRE FAILED AT 12,500 MILES. THE TIRES ARE GOODYEAR MARATHON (SIZE ST225/75 R15) AND BOTH TIRE... Read more
Incident date: May 30, 2007
I PURCHASED A NEW AIRSTREAM TRAVEL TRAIER WITH AN ELECTRONIC HYDRAULIC DISC BRAKE SYSTEM. THE UNIE IS A PLASTIC BRAKE UNIT RESEVOIR WHICH ITSELF CONTAINES AND ECLOSED ELECTRONIC UNIT. THE SEAL BETWEEN UNITS FAILED LEAKING BRAKE FLUID INTO THE ELECTRIC UNIT,CAUSED TOTAL BRAKE FAILURE AND BURNED THE ELECTRIC CONNECTION LEAVINGME WITH A NEW 10,000LB TRAILER AND NO BRAKES. ITIS A DESIGN FAILURE ... Read more
Fire
AIRSTREAM
TRAVEL TRAILER
(2007) — STRUCTURE:BODY:ROOF AND PILLARS
Jan 31, 2007
Incident date: Aug 12, 2006
TL*- THE CONTACT STATED THAT THE FOREST RIVER FLAGSTAFF RV 5TH WHEEL,WAS HAVING ROOF PROBLEMS. THE ROOF OF THE CAMPER EXPANDED AND BUBBLED. THE CONTACT BELIEVED THAT THE ROOF DETERIORATED. . THE CONTACT TOOK THE RV TO DEALERSHIP ,AND THE DEALERSHIP HAS CONTACTED THE MANUFACTURER, THEY WILL NOT HONOR THE REPAIRS. THE CONTACT CALLED THE ATTORNEY GENERAL IN HIS AREA AND IN INDIANA. THE CO... Read more
Incident date: Jan 15, 2007
TL* - THE CONTACT HAS A DOMETIC REFRIGERATOR (MODEL NUMBER RM 3862, SERIAL NUMBER 210-00075). THE CONTACT IS GETTING A NEW REFRIGERATOR 01/17/2006, AND WOULD LIKE TO KNOW HOW HE CAN BE COMPENSATED FOR THE OLD DOMETIC. THE CONTACT BELIEVES HE SHOULD BE COMPENSATED BECAUSE HE WAS HAVING NO PROBLEMS WITH THE DOMETIC PRIOR TO 01/15/2007 WHEN IT JUST COMPLETELY STOPPED WORKING. *JB UPDATED 03/19... Read more
AIRSTREAM
LAND YACHT
(2000) — STEERING
Dec 7, 2006
Incident date: Dec 7, 2006
DT*: THE CONTACT STATED WHILE TRAVELING 65 MPH ON NORMAL DRY ROAD CONDITIONS, THE VEHICLE WANDERED FROM SIDE TO SIDE, AND THE STEERING DID NOT FEEL SECURE. THE CHASSIS MANUFACTURER WAS CONTACTED, WHO RECOMMENDED TWO SERVICE DEALERS THAT COULD INSPECT THE VEHICLE. THERE WERE NO REPAIRS MADE.
AIRSTREAM
INTERNATIONAL CCD
(2005) — TRAILER HITCHES
Oct 12, 2006
Incident date: Sep 14, 2006
DT*: THE CONTACT STATED THE HITCH TRAILER CAUGHT ON FIRE AND THE ELECTRIC MOTOR BURNED UP. THERE WERE NO WARNING SIGNAL PRIOR TO THE FIRE. THE TRAILER HAS NOT BEEN TO A SERVICE DEALER.*AK
Fire
AIRSTREAM
TRAVEL TRAILER
(2007) — TIRES:SIDEWALL
Oct 5, 2006
Incident date: Sep 13, 2006
PURCHASED NEW AIRSTREAM TRAVEL TRAILER, EQUIPPED WITH GOODYEAR MARATHON TRAILER TIRES 225/75/R15. ON FIRST TRIP APPROXIMATELY 300 MILES OUT EXPERIENCED TIRE BLOWOUT. AFTER RESEARCHING ON THE WEB I WAS SHOCKED TO SEE MANY COMMENTS REGARDING THE SAME EXPERIENCES WITH THESE TIRES. *JB
AIRSTREAM
SPRINTER WESTFALIA
(2005) — ELECTRICAL SYSTEM
Sep 20, 2006
Incident date: Sep 19, 2006
POSSIBLE FIRE AND ELECTROCUTION HAZARDS DUE TO AN ELECTRICAL OUTLET. THIS OUTLET IS LOCATED BEHIND THE RIGHT-REAR BACK DOOR. IT IS ABOUT ONE FOOT BELOW THE WATER CONNECTOR PLUG FOR THE OUTDOOR SHOWER. ALL THE MENTIONED EQUIPMENT WAS BUILT AND SOLD BY AIRSTREAM. 1. POSSIBLE FIRE HAZARD: BOTH THE ELECTRICAL OUTLET AND THE CABLE (14/3 CABLE) ATTACHED TO IT ARE RATED FOR 15 AMPS. (THIS IS A TWO-P... Read more
AIRSTREAM
INTERNATIONAL CCD
(2003) — TIRES:SIDEWALL
Aug 27, 2006
Incident date: Mar 3, 2004
SIDE WALL TIRE BLOW OUT ON A GOODYEAR TRAILER TIRE ST 225/75/15 MARATHON. PROPER INFLATION AND NOT OVER LOADED TIRE HAD MAYBE 6000 MILES ON IT AND WAS ONE YEAR OLD. *JB
Incident date: May 28, 2006
TWO BLOWOUTS ON MY AIRSTREAM TRAILER ON FRONT TRAILER TIRES ABOUT 24 HOURS APART. THE TIRES WERE FAIRLY NEW 2 YEARS AND LOW MILEAGE. THEY WERE GOODYEAR MARATHON ST225/75R/15 LOAD D. *JB
AIRSTREAM
TRAVEL TRAILER
(2007) — SERVICE BRAKES, ELECTRIC
Aug 25, 2006
Incident date: Aug 24, 2006
BRAKE SHOES IN CONSTANT CONTACT WITH RIMS ON TRAILER TIRES. RIMS BECOME SO HOT THEY WOULD BLISTER YOUR SKIN IF THEY CAME IN CONTACT WITH BARE SKIN. THIS WILL CAUSE ACCELERATED WEAR ON BRAKE SHOES AND DRUMS CAUSE BEARINGS TO OVERHEAT AND WEAR ON TIRES ALL OF THESE COULD CAUSE AN ACCIDENT IF NOT CORRECTED. ATTN TOM BOWMANTOM AFTER I REMOVE THE RIMS I WILL SEND PICTURES TO YOU . PLEASE SEND THIS TO ... Read more
Incident date: May 16, 2006
FAX FM OWNER OF A 30 INCH AIR STREAM CLASSIC TRAVEL TRAILER EXPERIENCING TOTAL BRAKE FAILURE DEFECT. *TS INSPECTION OF THE DRIVER'S SIDE REAR WHEEL SHOWED EXCESSIVE BRAKE DUST. ON REMOVAL OF THE WHEEL IT WAS DISCOVERED THAT THE TWO LOWER BOLTS OF THE CALIPER ASSEMBLY WERE MISSING AS WAS THE MIDDLE BOLT. A NUT WAS ALSO MISSING ON ONE OF THE TWO TOP BOLTS. THE BRAKE PAD AND CALIPER WERE DESTROY... Read more
AIRSTREAM
SPRINTER WESTFALIA
(2005) — ELECTRICAL SYSTEM
Jun 28, 2006
Incident date: May 17, 2006
POSSIBLE ROOT CAUSE: USE OF A 13 AMP CIRCUIT BREAKER (TOO SMALL) IN A LINE FOR A PART THAT SPECIFIES A 15 AMPS LINE. DESCRIPTION: INTERMITTENT BUT FREQUENT TRIPPING OF THE CIRCUIT BREAKER IN THE 2005 AIRSTREAM (DODGE SPRINTER WESTFALIA MODEL) ELECTRICAL LINE DEDICATED TO SOLE USE BY THE TAPPAN MICROWAVE OVEN, WHEN THE OVEN FIRST TURNS ON OR CYCLES ON (WHEN AT POWER LEVELS LESS THAN 10). THE PROBLE... Read more
Incident date: May 13, 2006
GOODYEAR MARATHON TIRE FAILURE. ST205/75R14, DOT VO8L 2JT4 2603. MADE IN NEW ZEALAND. THREAD SEPARATION LESS THAN 5000 MILES. *NM
AIRSTREAM
SAFARI BAMBI
(2006) — SERVICE BRAKES, ELECTRIC
Jun 13, 2006
Incident date: Sep 6, 2005
DT*: THE CONTACT STATED WHILE TOWING A TRAVEL TRAILER AT VARIOUS SPEEDS, THE RIGHT FRONT AND LEFT REAR SERVICE BRAKES FAILED TO WORK WHEN BRAKE PRESSURE WAS APPLIED. THE MANUFACTURER WAS ALERTED AND INSPECTED THE TRAILER SERVICE BRAKES. THE TECHNICIAN DETERMINED TWO OF THE FOUR BRAKE ASSEMBLIES WERE OUT OF ADJUSTMENT AND RENDERED USELESS DURING NORMAL BRAKING APPLICATIONS. ALL FOUR BRAKE ASSE... Read more
AIRSTREAM
SPRINTER WESTFALIA
(2005) — SUSPENSION:FRONT:STABILIZER BAR
May 25, 2006
Incident date: Mar 27, 2006
MY WIFE AND I BOUGHT A 2005 AIRSTREAM WESTFALIA 18 (DODGE SPRINTER-BASED) CAMPER CONVERSION VAN IN MARCH OF THIS YEAR. AFTER GETTING THE UNIT HOME AND GIVING IT A ONCE-OVER THAT INCLUDED INFLATING THE TIRES TO THE RECOMMENDED PRESSURES, WE LEFT UPSTATE NY FOR A TRIP SOUTH THROUGH PA, TO WASHINGTON DC AND THEN ON TO NYC, RETURNING HOME AFTER PUTTING ON ABOUT 1200 MILES. DURING THE TRIP WE NOTICED T... Read more
AIRSTREAM
CLASSIC
(2006) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
May 16, 2006
Incident date: May 16, 2006
ON 28 APRIL 06 I TOOK DELIVERY OF A 30 AIRSTREAM CLASSIC TRAILER FROM BATES RV, TAMPA, FL. A FEW DAYS AFTER WE TRAVELED TO OUR RESIDENCE IN CRESTVIEW, FL I NOTICED THAT THE ROADSIDE REAR WHEEL WAS COVERED WITH WHAT APPEARED TO BE BLACK BRAKE DUST. I NOTIFIED THE DEALER QUICKLY, AND THEY WERE ABLE TO ARRANGE A SERVICE INSPECTION BY LEISURE TIME RV, FORT WALTON BEACH,FL. THE UNIT WAS DELIVERED ... Read more
Incident date: Apr 19, 2006
DT*: THE CONTACT STATED UPON INSPECTION OF THE TIRES BLISTERS WERE NOTICED ON THE SIDEWALLS OF ALL FOUR TIRES. THE DEALER HAS BEEN ALERTED
AIRSTREAM
LAND YACHT
(1996) — PARKING BRAKE
Jan 26, 2006
Incident date: Mar 25, 2003
PRODUCT SAFETY CAMPAIGN 90-C-50 (A) - AUTOMATIC -APPLIED PARKING BRAKE MALFUNCTIONED. ON P-30 MOTOR HOME CHASSIS. WHILE AT FREE WAY SPEED I HAVE HAD THE E-BRAKE ACTIVATE ON ITS OWN ON TWO DIFFERENT OCCASIONS. THE REAR WHEELS LOCKED CAUSING A NEAR COLLISION WHILE NEGOTIATING A CURVE. I CONTACT GM CUSTOMER ASSIST. AT 1-800 222-1020. NO HELP. I CONTACTED THE LOCAL GM DEALER. I WAS TOLD MY VIN ... Read more
Incident date: Mar 21, 2005
DT*: THE CONTACT STATED AN AFTER MARKET TRAILER HITCH WAS PURCHASED. THE HITCH WAS INSTALLED ON A 2003 FORD EXTENDED VAN AND WAS ATTACHED TO A 1997 AIRSTREAM TRAVEL TRAILER THAT WAS 34 FEET LONG AND EIGHT AND HALF FEET WIDE. THE HITCH WAS SUPPOSE TO ALLOW THE TOW VEHICLE TO CONTROL THE DIRECTION OF THE TRAILER. HOWEVER, AN INNER PIECE OF THE HITCH FAILED. THE HITCH HAS A SPRING BAR ACCOMPA... Read more
Crash
Fire
2 injured
Incident date: Aug 11, 2005
I HAVE SOME COMPLAINTS THAT THE DEALER IS INVESTIGATING. MY MAIN COMPLAINT IS THAT THERE ARE THOUSANDS OF COMPLAINTS LISTED FOR THIS MODEL AND POSSIBLY THIS YEAR ON ANOTHER WEBSITE THAT I ONLY FOUND OUT ABOUT AFTER RECENTLY BUYING MY VEHICLE. I HAVE POSTED A MESSAGE THERE ABOUT THIS SITE SO THAT PEOPLE KNOW ABOUT IT. IT IS: HTTP://FORUMS.CLUBRSX.COM/FORUMDISPLAY.PHP?F=55 ALSO, YOUR SECURE WE... Read more
Incident date: Apr 28, 2005
DT: THE CONSUMER STATES THAT THERE ARE MECHANICAL DIFFICULTIES WITH THE RV. DEALERSHIP TOLD CONSUMER TO CUT OUT THE CO2 DETECTION. CONSUMER STATES THERE IS A DEFECT IN THE UNIT. THERE IS NO GAS OR CO2 DETECTION IN IT. THE SENSORS HAVE BEEN DISCONNECTED BECAUSE THE ALARMS GO OFF, AND THEY WON'T FIX THE PROBLEM. CONSUMER STATES IN THE MIDDLE OF THE NIGHT THE ALARMS WOULD GO OFF AND THEY COULD ... Read more
Incident date: Apr 28, 2005
DT: THE CONSUMER STATES THAT THERE ARE MECHANICAL DIFFICULTIES WITH THE RV. DEALERSHIP TOLD CONSUMER TO CUT OUT THE CO2 DETECTION. CONSUMER STATES THERE IS A DEFECT IN THE UNIT. THERE IS NO GAS OR CO2 DETECTION IN IT. THE SENSORS HAVE BEEN DISCONNECTED BECAUSE THE ALARMS GO OFF, AND THEY WON'T FIX THE PROBLEM. CONSUMER STATES IN THE MIDDLE OF THE NIGHT THE ALARMS WOULD GO OFF AND THEY COULD ... Read more
Incident date: May 2, 2005
DT: CONSUMER STATES THAT DUTCHMEN THOR PRODUCES A CAMPER, TAB, AND THEY HAVE AN ALCO BRAKE SYSTEM THAT THEY HAVE MODIFIED. THEY STATE IT HAS NOT BEEN MODIFIED. ACCORDING TO ALCO IN UNITED KINGDOM, THE COMPANY IS SETTING UP THE SYSTEM WRONG ON THE VEHICLE. WHEN HE TRIES TO GET INFORMATION FROM DUTCHMEN THOR THEY SEND HIM THE MANUAL FOR THE GERMAN BRAKE SYSTEM. ON THE TOE SHAFT, THE DAMPENING U... Read more
Incident date: Jul 5, 2005
DT: WHILE DRIVING ON INTERSTATE TWO RIGHT TIRES BLEW OUT. THERE WAS NO WARNING, NO BULGE OR NOISE FROM THE TIRES. THE TIRES WERE REPLACED WITH THE SAME TYPE OF TIRES. THEN THE OWNER WAS TOLD BY DEALER THAT THERE WAS A STICKER ON FRONT OF TRAILER WHICH STATED THE TRAILER SHOULD HAVE 225 TIRES ON IT AND THE TRAILER WAS SOLD WITH 205 TIRES ON IT. ALSO, DEALER CLAIMED THAT THE STICKER WAS WRONG. THE... Read more
Incident date: Jul 5, 2005
DT: WHILE DRIVING ON INTERSTATE TWO RIGHT TIRES BLEW OUT. THERE WAS NO WARNING, NO BULGE OR NOISE FROM THE TIRES. THE TIRES WERE REPLACED WITH THE SAME TYPE OF TIRES. THEN THE OWNER WAS TOLD BY DEALER THAT THERE WAS A STICKER ON FRONT OF TRAILER WHICH STATED THE TRAILER SHOULD HAVE 225 TIRES ON IT AND THE TRAILER WAS SOLD WITH 205 TIRES ON IT. ALSO, DEALER CLAIMED THAT THE STICKER WAS WRONG. THE... Read more
Incident date: Jun 17, 2005
ON FRIDAY, JUNE 17, 2005, WHILE TRAVELING THROUGH CHICAGO, OUR AIRSTREAM TRAVEL TRAILER BRAKES BEGAN INTERMITTENTLY LOCKING WHILE BRAKING. LATER, WHILE DRIVING SOUTH ON I-57, BREAK CONTROLLER BEGAN PERIODICALLY REPORTING AN OPEN CIRCUIT AND WHEN THE BREAKS WERE APPLIED, THE CONTROLLER REPORTED SHORT CIRCUIT. WE ARRIVED AT AN AIRSTREAM DEALER WHERE A TECHNICIAN WAS ABLE TO PERFORM A VISUAL IN... Read more
Incident date: Jun 14, 2005
DT: CONTACT STATES: THE SPARE TIRE BLEW OUT WHILE SITTING IN THE DRIVEWAY. THE TIRE HAS LESS THAN 1,000 MILES ON IT. THE RUBBER ON THE TIRE LOOKED LIKE NEW RUBBER, AND HAD ONLY BEEN USED ONCE.*AK *SB
Incident date: Apr 18, 2005
DT: TWO CAR HAULER, MID AMERICA MFG., INC. ROUTE 1 BOX 875 BERTRAND, MO. 63823 CUSTOM BUILT TRAILER WHICH HAD VARIOUS SAFETY PROBLEMS SINCE DATE OF PURCHASE. POOR WELDING, TIRES, INAPPROPRIATE LIGHTING, HAND JACK WAS NOT EQUIPPED TO HANDLE WEIGHT LOAD. NO LICENCE PLATE HOLDER. UNDERSIZED WHEEL WELLS. NO SAFETY REFLECTOR. SUSPENSION NOT EQUIPPED FOR WEIGHT LOAD. MANUFACTURER WILL NOT ACKNOW... Read more