Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Dec 31, 2025
After filling up fuel vehicle starts and stalls out. This occurs while driving at stop signs. And also while driving loss of power. There is something wrong in the engine, timing belt, fuel, etc.
Incident date: Dec 22, 2025
all suddenly car started to show : Check electric vehicle system" And slow down to 25 miles and eventually 10 miles. Make it not drivable. Looks like ICCU issues
Incident date: Dec 22, 2025
Center console USB component part#1522264-00-B, available for inspection. USB-C charging port that had been plugged in for more than a year, started smoking and wire melted while vehicle was parked. If this would have happened while my wife was on the highway on the way to work and smoke suddenly appeared, it would have cause her to be startled and degrade her ability on a busy highway. This would... Read more
Incident date: Nov 15, 2025
Hyundai - DAW - Driver Attention Warning / Forward Attention Warning System This issue warrants immediate consideration for a recall. Despite wearing glasses, sunglasses, or no glasses, the problem persists. I occasionally remove my glasses while driving, and the warning continues to sound. This occurs regardless of the time of day, weather conditions, or whether I am sitting upright or reclining... Read more
Incident date: Nov 15, 2025
New 2026 Model Ys made after October 2025 no longer have an emergency release/opener for the front trunk. Easily large enough for a child to lay in and be trapped.
Incident date: Nov 15, 2025
New 2026 Model Ys made after October 2025 no longer have an emergency release/opener for the front trunk. Easily large enough for a child to lay in and be trapped.
Incident date: Nov 13, 2025
The vehicle has experienced recurring safety-related issues associated with the hybrid electrical and propulsion systems. During normal operation, warning messages related to the hybrid system appeared, and the vehicle entered reduced functionality or became unreliable to operate. These conditions created concern about potential loss of propulsion while driving. In addition to propulsion concerns,... Read more
Incident date: Nov 13, 2025
Apparently many vehicles like mine and including mine have defective radiator hoses or a poor set up with routing causing issues with the hoses. They are developing cracks/leaks causing poor circulation in the cooling system as well as possible engine failure. In speaking to mechanics and reading forum posts, it is evident that this is a large scale issue.
Incident date: Nov 13, 2025
Frequently while driving my 2023 Kia shortage Hybrid will accelerate on its own. This happens randomly while driving straight as well as making turns. My suv also has a vary hard time driving uphill. If im driving at 25 mph when approaching the hill, my car then gradually drops down to 10-15 mph.This is extremely scary especially when driving with my children in the car. I haven’t owned the vehi... Read more
Incident date: Oct 20, 2025
The contact owns a 2021 Ford Bronco Sport. The contact received notifications of NHTSA Campaign Numbers: 25V019000 (Electrical System) and 25V467000 (Fuel System, Gasoline). The contact stated that while stopped at a traffic light, there was an abnormal sound coming from underneath the passenger-side of the vehicle, and the vehicle stalled. No warning lights were illuminated. The contact stated th... Read more
Incident date: Dec 16, 2025
A passenger got into the passenger side middle row seat and the seat fold up button was accidentally bumped while the person was trying to get situated and buckled. The seat began moving and folding forward, pinning the passenger between the seat they were in and the back of the front seat. This incident hurt the passenger who had the force of the seat against her and it frightened her very badly.... Read more
1 injured
Incident date: Dec 21, 2025
The vehicle hesitates, bucks, and surges when accelerating from low speed 0-25 mph up to around 50mph making it difficult and hazardous merging into traffic and other driving situations. The hesitation, bucking, and surging is getting progressively worse and occurs at higher speeds now.
Incident date: Aug 1, 2024
On Thursday, December 18, 2025, while driving approximately 70 mph on US-30 in Indiana, my vehicle suddenly displayed a warning indicating speed would be limited and that I needed to place the vehicle in Park and restart it. At the time, I was traveling in the left lane with semi-trucks beside and behind me. The abrupt loss of speed and ability to accelerate created an immediately dangerous situat... Read more
Incident date: Dec 29, 2025
The contact owns a 2000 Nissan Frontier. The contact stated that the vehicle was purchased 7 months ago. The contact stated that upon attempting to register the vehicle and to secure the license plates, the State DMV informed the contact that there was an open recall on the vehicle that needed to be completed prior to the registration. The contact was made aware of NHTSA Campaign Number: 04V230000... Read more
Incident date: Dec 15, 2025
Safety recall exists for engine stall risk but manufacturer has not provided parts or remedy for over two months. Motorcycle cannot be used.
Incident date: Dec 15, 2025
We have been advised by a Jeep Dealer that this vehicle's PTU is failing and needs to be replaced immediately before the car can be driven again. There is a current recall on other 2019 Jeep Cherokees with the same issue, "Loss of Drive Power from Damaged PTU", but our Jeep is not covered under this recall although it exhibits the same symptoms and is diagnosed with a failed/damaged PTU that need... Read more
Incident date: Dec 15, 2025
Instrument gauge cluster freezes while driving. Cannot view current speed, blinker status, cruise control settings, tachometer information, fuel status, or ADAAS items. Also gear select indicator light freezes and does not show correct gear/park. Can only be reset by disconnecting negative battery cable and discharging system.
Incident date: Dec 1, 2025
Fuel injector went out while driving known problem honda only recalled some of the vans not all
Incident date: Nov 23, 2024
CRITICAL SAFETY DEFECT: HIGH-SPEED BRAKING SURGE & ELECTRICAL FAILURE Life safety concerning ! 1. Braking Failure at Highway Speeds: The vehicle exhibits a severe safety defect involving unintended acceleration/surging while braking. While driving in 'D' (Drive) mode at approximately 50 MPH, when applying the brakes to stop for traffic/red lights, the vehicle fails to decelerate immediately. Inst... Read more
Incident date: Dec 26, 2025
I am reporting a safety concern involving a 2024 Lexus RZ300e related to battery range performance and charging requirements in cold weather. In real-world winter conditions in Massachusetts, the vehicle experiences severe range loss, requiring excessive and repeated public charging to remain operable. On a representative day, I was required to use multiple public charging networks (ChargePoint, ... Read more
Crash
Incident date: Dec 26, 2025
The electronic stability control has failed, due to sway bar links are worn out and causing wheels to vigorously wobble causing the Eps input circuit to shut down the system to avoid overloading the circuit and burning up the module , I believe the recall hasn't been fixed , Can you please consider the issue as dangerous and repair my car ... I am not trying to say this but I am homeless and depe... Read more
Incident date: Dec 26, 2025
Nissan sent me a recall notice in October 2025 and told me not to fast charge the vehicle. To date the recall has not been implemented. This makes the car unuseable for longer distances where I need to fast charge. I have also heard that EVGO is blocking this car model from even attempting to charge, regardless of if the car is affected or not by this recall.
Incident date: Dec 16, 2025
The recall campaign from Jan 19,2024 Manufacturer Recall Number24S02 NHTSA Recall Number24V031 has been open since 2024 and has not had a remedy become available. In the meantime, my passenger side pillar has become detached, as warned in the recall. Rain leaks into my car and causes visibility issues. This is worrisome because I do have three young children, one in a car seat right behind the pas... Read more
Incident date: Dec 16, 2025
The recall campaign from Jan 19,2024 Manufacturer Recall Number24S02 NHTSA Recall Number24V031 has been open since 2024 and has not had a remedy become available. In the meantime, my passenger side pillar has become detached, as warned in the recall. Rain leaks into my car and causes visibility issues. This is worrisome because I do have three young children, one in a car seat right behind the pas... Read more
Incident date: Dec 25, 2025
When throttle gets wet, it will cause the engine rpm to drop dramatically or even stall. You have to come to a complete stop, shut off everything including key and kill switch, then restart. KTM is aware of this but has delayed for several months sending out replacement parts even though they sent a letter notifying me that it was a recall. Your system doesn't show any recalls when there is. KTM n... Read more
Incident date: Dec 24, 2025
Panel on roof between front windshield and panoramic roof completely shattered
Incident date: Dec 23, 2025
Coolant intrusion on 2.0L Ecoboost Engine Car started running rough, oil light came on. Palmetto Ford Charleston SC indicated engine needed replacement due to coolant intrusion. This same dealer replaced the Turbo Wastegate 10/17/2025. 12/17/2025 the car ran rough.Service Bulletin 19-2346 seems to be the problem. Called Ford Customer Service who offered no assistance. Car has 75,000 miles, 1 ... Read more
Incident date: Nov 1, 2002
The radio was making loud popping electrical sounds and the instrument panel screen turned off. Also, while shifting the stereo continued to go off, and the turning signal chimes did not work . I took the vehicle to mechanic and was told that the entire stereo system was the problem and need to be replaced.. The failure had been reoccurring while driving. The manufacturer wasnt notified.. The veh... Read more
Incident date: Dec 19, 2024
The contact owns a 2025 Vinfast VF8. The contact stated that while driving at an undisclosed speed, the cruise control and steering assist feature did not function as intended. The contact stated that the steering wheel independently steered into an unintended direction. The contact stated that the failure almost caused a crash. The contact stated that the failure had occurred twice. In addition, ... Read more
Incident date: Dec 19, 2024
The contact owns a 2025 Vinfast VF8. The contact stated that while driving at an undisclosed speed, the cruise control and steering assist feature did not function as intended. The contact stated that the steering wheel independently steered into an unintended direction. The contact stated that the failure almost caused a crash. The contact stated that the failure had occurred twice. In addition, ... Read more
Incident date: Dec 18, 2025
The right side passenger CV joint makes loud clicking sound turning.
Incident date: Dec 21, 2025
INCIDENT DESCRIPTION: On November 24, 2025, while driving at ~60 mph on NYS Route 17 (highway) with ~15% battery charge, my 2023 Hyundai IONIQ 5 suddenly entered limp mode and lost motive power. The high-voltage battery state of charge dropped instantly from ~10-15% to 0%, triggering error code P1B9600 (HV battery cell imbalance—cells failing to charge/discharge properly). I was unable to fully ... Read more
Incident date: Dec 9, 2025
The transmission on this 2016 grand jeep Cherokee had completely went out due to fluids being in the transmission. Which is causing a head gasket problem as well. This car was regularly serviced. Only had this vehicle 7-8 months. My safety was put at risk when I was driving my kids to school and on my way to work when it started to overheat causing me to pull over and not being able to drive this... Read more
Incident date: Dec 20, 2025
Rear camera visibility is very poor, especially at night.
Incident date: Dec 18, 2025
My vehicle has begun all us sudden flickering headlights from low beams to high beam when driving and also it ay the airbag safety light turn on with the locks also doing a closing and opening while driving.
Incident date: Dec 16, 2025
Dash completely turned off. We could not see speed, gear, battery life, etc. See attached photo of the dash board above the steering wheel. Tried turning car off and on, tried resetting the monitor. Dealership service advisor witnessed this. The technician could not replicate it, and they did not have a solution but it is now back on. Worried it may happen again, opened up a buy back claim but dea... Read more
Incident date: Dec 9, 2025
Hello I have a 2014 grand Cherokee 3.6 and the oil cooler went out again .. this is TH 3RD TIME. The last 2 times I pay out of pocket for it but now 3 different mechanics told me there’s either a recall or something with the oil cooler when jeep has to fix it. I don’t want to pay another $1000 again PLEASE HELP ME OUT JEEP OF LOWELL DIDNT HELP AT ALL
Incident date: Dec 19, 2025
For a year we have had to check to the oil weekly and add oil due to the vehicle burning oil so quickly. The past month we have had to check it daily and add oil. We do regular routine oil changes and have had to get them before the next one is due. Recently when driving the “oil pressure low stop engine” light has been coming on almost daily. The oil change company has reported to us that it ... Read more
Incident date: Dec 18, 2025
My engine has a recall. When i would start my car the engine would stop half way in son I went to the repair shop twice. One time they tell me, there's an active recall.The next time they tell me there isn't. Its a back and forth and then they tell me they are not going to replace it until nissan tells them its okay. They told me to file a claim with nissan which I did as per their instructions an... Read more
Incident date: Jul 10, 2025
TRAVELING SOUTHBOUND ON INTERSTATE 95 RICHMOND HILL GA, GOODYEAR 11R22.5 STEERING TIRE TREAD SEPARATED FROM CAISIN LIKE A RECAP
Incident date: Jun 7, 2024
Limp mode. started shortly after my purchase in May 2024. On highway and would go into limp mode, almost got hit and caused danger to other traffic. thought it was fixed and it happened again. went to pull out and make a left hand turn and had no rpms again, limp mode. Almost got t-boned. multiple electric issues. drivers side light. windows not wanting to work at times.
Incident date: Dec 17, 2025
Car started overheating randomly while driving and pulled over to see why. Opened the hood to white smoke everywhere and an active leak of coolant by the exhaust manifold. Took it to a mechanic and was told the cylinder head itself has porosity and/or a hairline crack. Pressure tested as well and can visibly see the leak coming from the cylinder head itself.
Incident date: Dec 16, 2025
Rearview and 360-degree surround camera intermittently fails or displays a blank/no image when reverse is selected. Failure behavior matches NHTSA recalls 23V-577 and 24V-436 for the same model, but this VIN is excluded from the recall population. Issue affects rear visibility and compliance with FMVSS 111. Dealer and manufacturer have been notified.
Incident date: Dec 18, 2025
My daughters’s 2019 ford fusion/4dr sdn/sel/fwd began to run hot and my son checked and notice low on coolant. He filled back up and vehicle ran with no problems. A day or so later noticed again and my husband checked again and realized again and low again and checked all and no apparant leak in lines or hoses but short drive again to check it began to overheat and check engine light came on an... Read more
Incident date: Dec 18, 2025
The contact's son-in-law owned two Pittsburg Automotive 6 Ton Heavy Duty Jack Stands, Part Number: 61197, Serial Number: 360271732. The contact stated that his son-in-law had put the rear-end of a 13,600-pound forklift on the jack stands and was working underneath the rear end of the vehicle. The contact stated that the rear-end of the Fork Lift weighed a little over 6,000 pounds. The contact stat... Read more
1 deaths
Incident date: Dec 18, 2025
The contact's son-in-law owned two Pittsburg Automotive 6 Ton Heavy Duty Jack Stands, Part Number: 61197, Serial Number: 360271732. The contact stated that his son-in-law had put the rear-end of a 13,600-pound forklift on the jack stands and was working underneath the rear end of the vehicle. The contact stated that the rear-end of the Fork Lift weighed a little over 6,000 pounds. The contact stat... Read more
1 deaths
Incident date: Nov 11, 2025
Since the first week of driving my vehicle in August, I have reported to the dealership that it rides fairly bumpy over any road and fails to properly break if it is a bumpy road, causing me to almost have a collision. The dealership was unable to reproduce the same issue I was having and says that my car drives just fine. No messages have popped up
Incident date: Dec 15, 2025
1. What component or system failed? The ABS/VSA Modulator Control Unit (also known as the ABS pump or module). This system is responsible for Anti-lock Braking and Vehicle Stability Assist. 2. How was safety put at risk? The failure often results in the complete loss of Anti-lock Braking (ABS) and Stability Control (VSA). Increased Stopping Distance: In emergency braking situations... Read more