Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jan 1, 2026
Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure
Incident date: Jan 1, 2026
I received the 2022 Hybrid Ford Maverck XLT on March 2023, and had first 12V battery replacement on August 2023 as it was dysfunctional leading to car stalling. On 01/11/2026, the truck suddenly got stalled during drive due to the dysfunction (8.0V) again of the 12V battery, which triggered several error codes. The 12V battery was replaced again on 01/12/2026. I drove the truck home and found lat... Read more
Incident date: Jan 9, 2026
‘Voltage abnormality, power steering low’ error message has appeared three separate times. All while vehicle is idle at stop light or parked, last incident car was unable to restart immediately. All dashboard lights came on, including message saying parking hold unavailable. Mechanic confirmed no issues with 12v battery health and unable to recreate issue. Loss of power is risk to safety, ... Read more
Incident date: Jan 20, 2026
While driving 65 mph on the expressway on January 12th, 2026 under cruise control, I tapped my brakes to slow down. My brake warning light came on, along with the ABS warning light, and the anti-swerve warning light. Cruise control no longer worked, and my brakes were noticeably hard to apply. I immediately had the vehicle computer checked and the issue is a leaking brake booster component, a faul... Read more
Incident date: Jan 20, 2026
The contact owns a 2018 Ram 2500. The contact stated that the ABS and ESC warning lights were illuminated. The contact notified a local dealer of the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) in 2024. The contact was informed by the dealer that the part for the recall repair was not yet available. The contact stated that the transmis... Read more
Incident date: Dec 12, 2025
There are two primary complaints on the vehicle since it was lease on May 26, 2025. (1) Clunking metal on metal sound when the vehicle is in reverse as well as sharp right or left turn or general braking. The sound is most audible on the rear right side of the vehicle. This matter was reported > 3 times to the Freeport Landover Dealership; the last visit was in October 2025. During the visit t... Read more
Incident date: Feb 2, 2024
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at 25 MPH, the vehicle started jerking abnormally. There were no warning lights illuminated. The contact had received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the failure was due to the torque... Read more
Incident date: Jan 8, 2026
The engine has an Active Fuel Management system that has frequent failures of the lifters which causes the push rods to bend. This causes a misfire and the check engine light to illuminate. A broken piece of material entered the lower portion of the engine which could have caused an engine failure while on the highway. I had the vehicle towed to a dealership before a catastrophic failure occurred.... Read more
Incident date: Jan 17, 2026
Back window glass exploded into car and onto garage floor. Had just started car and put in reverse when loud explosion occurred and stopped the car to inspect. Found entire back window shattered and pieces resting inside car trunk, rear seats, and garage floor. Insurer had Safelite come to replace the window but technician could not complete the replacement since the black plastic wiper motor pl... Read more
Incident date: Jan 21, 2026
I am submitting this email as a formal safety defect notification regarding a front suspension knuckle cracking condition observed on my 2016 Range Rover Td6, which appears to directly correspond with Land Rover Recall D027. Attached are photographs of the passenger-side front suspension knuckle showing a distinct structural crack running vertically through the knuckle body at the upper control a... Read more
Incident date: Jan 14, 2026
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was driven to the shoulder of the road. The contact inspected the vehicle and added approximately three quarts of oil to the engine. The vehicle was taken to an independent mechanic. The contact was informed that there was an oil leak. Th... Read more
Incident date: Sep 17, 2025
The contact owns a 2024 GMC Sierra 1500. The contact stated that the vehicle was included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) in October 2025, and the vehicle was taken for inspection. The vehicle passed the inspection, and the recall was closed. The following month, while driving approximately 60 MPH, the vehicle started losing motive power and decelerated to approxima... Read more
Incident date: Jan 19, 2026
I am reporting a safety defect involving my 2021 Chrysler Pacifica Hybrid. The vehicle experiences repeated hybrid system failures, including “system charging” errors, rapid battery depletion from full to zero within minutes, and vehicle stalling. These failures have occurred multiple times, even after dealership repair attempts. The vehicle has stalled and been towed more than once, most re... Read more
Incident date: Mar 31, 2025
Vehicle: 2022 Ford F-250 Super Duty Component: Door latch / door ajar sensor system This complaint concerns a latent manufacturing defect involving the door latch / door ajar sensor system on a 2022 Ford F-250. The defect causes the vehicle to falsely indicate that doors are open when they are fully closed, triggering alarms and safety warnings and impairing normal vehicle operation. This failur... Read more
Incident date: Jan 19, 2026
Iccu failure unable to charge or drive
Incident date: Jan 14, 2026
265/50R20 Cooper Evolution H/T, all 4 tires have cracks all the way around each tire, possibly sidewall defects. Tires were purchased new from Bob’s tire in Attalla, Alabama.
Incident date: Jan 1, 2026
transmission started jerking & went out leaving me stranded.
Incident date: May 5, 2022
The defect involves the front suspension and/or steering system of a new 2026 Tesla Model Y Long Range AWD. The vehicle is available for inspection upon request. Symptoms—persistent front-end clunking/thunking (primarily driver-side), steering instability, and vibration—began immediately upon delivery in late 2025, with Tesla notified same afternoon as delivery. The vibration now begins aroun... Read more
Incident date: Sep 16, 2025
Was driving on a crowded interstate highway that runs through Denver when my 2022 Jeep Grand Cherokee 4xe suddenly turned off. Luckily, there were no cars in the adjacent lane and I had enough forward momentum to get across that lane and onto the shoulder of the road. There were no warning lights or alarm sounds, the engine just turned off. After reaching the shoulder, I restarted the car and c... Read more
Incident date: Sep 16, 2025
Was driving on a crowded interstate highway that runs through Denver when my 2022 Jeep Grand Cherokee 4xe suddenly turned off. Luckily, there were no cars in the adjacent lane and I had enough forward momentum to get across that lane and onto the shoulder of the road. There were no warning lights or alarm sounds, the engine just turned off. After reaching the shoulder, I restarted the car and c... Read more
Incident date: Sep 16, 2025
I brought my vehicle to the Jeep of concord for a fuel pump relay recall and oil change on 11/12/25. Prior to 11/12 the vehicle did not experience any of the issues described below. On 11/13/25, a dealership representative sent an inspection video stating the vehicle was in immaculate condition following the recall repair. However, within less than 24 hours, the check engine light illuminated, and... Read more
Incident date: Jan 16, 2026
The contact owns a 2021 Kia Sorento. The contact received notification of NHTSA Campaign Number: 25V649000 (ELECTRICAL SYSTEM, VISIBILITY); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, with the A/C activated, there was an abnormal burning odor entering the vehicle through the vents. The burning odor was coming from ... Read more
Incident date: Jan 14, 2026
The contact owns a 2025 Ford Ranger equipped with an aftermarket truck bed cover, Product Line: BAK Industries, Product Type: Tonneau Cover, Product: BAK 80342, Serial Number: RVO193745. The contact stated that while driving approximately 65 MPH, the bed cover suddenly detached from the vehicle, becoming airborne and crossing over three lanes of traffic before landing in a ditch. Upon inspection,... Read more
Incident date: Dec 4, 2025
Action required steering assist reduced and coolant temperature at 0. Air con blowing hot and check engine light on. The vehicle became hard to handle and keep in my lane on the interstate at high speeds. The problem has persisted. It has not been recitfied. I am not driving the car to avoid damage and danger. I bought the blazer on 1/6/26. The lights and issues began 8 days later. Dealership will... Read more
Incident date: Jan 13, 2026
Check engine light came on and when we had it tested with the OBD‑II scanner it came back with a Fuel system wiring harness corrosion Emission control module software updates Transmission shift issues.
Incident date: Jan 12, 2026
Driving turned, left in the vehicle paused like the engine paused yesterday and this morning I turned right in my engine stalled out completely turned off. It was hard to get it. Restarted again. I had codes run on it and the battery was fine. It finally started again after
Incident date: Jan 13, 2026
While driving with my family on a busy freeway at approximately 70 mph, our vehicle suddenly displayed a loud, urgent warning: “Hybrid System Warning – Safely Stop and Do Not Drive!” At the same moment, the car lost the ability to accelerate without any prior signs of trouble. We were extremely fortunate to have enough momentum to coast to the shoulder and shut the vehicle off, unsure of how... Read more
Incident date: Jan 13, 2026
While riding at 15 to 20 miles an hour, the motorcycle engine installed without warning, causing a loss of power. This required an emergency maneuver to avoid being hit from behind. This is a recurring issue documented by the dealer.
Incident date: Jan 13, 2026
While riding at 15 to 20 miles an hour, the motorcycle engine installed without warning, causing a loss of power. This required an emergency maneuver to avoid being hit from behind. This is a recurring issue documented by the dealer.
Incident date: Jan 7, 2026
I am submitting this complaint to report a failure related to an emissions recall repair. The vehicle identified by VIN [XXX] was fully operable, properly maintained, and in excellent condition prior to an emissions recall repair performed by an authorized dealership. Immediately after the recall “fix” was completed, the vehicle began experiencing serious operational problems and became undr... Read more
Incident date: Jan 15, 2026
While pulling out into traffic, my truck will suddenly hesitate. It also caused a vehicle to hit me as the truck pulled out into the lane, then suddenly completely lost power. Dealer was unable to replicate. Has happened to me several times when at a stop light. This is slightly safer as traffic behind me is stopped or slowed. It feels like a throttle issue as it completely looses power
Incident date: Jan 15, 2026
While pulling out into traffic, my truck will suddenly hesitate. It also caused a vehicle to hit me as the truck pulled out into the lane, then suddenly completely lost power. Dealer was unable to replicate. Has happened to me several times when at a stop light. This is slightly safer as traffic behind me is stopped or slowed. It feels like a throttle issue as it completely looses power
Incident date: Jan 15, 2026
Three major problems stand out: faulty CV joints/axles that produce loud clicking or knocking noises when turning, false activations of the automatic emergency braking (AEB) system, which I had to turn off, and high-voltage system failures that can disable charging or limit performance. Other concerning issues include steering malfunctions, infotainment system blackouts, USB-C not connecting, batt... Read more
Incident date: Nov 29, 2025
The contact was a police officer calling on behalf of the owner of a 2025 Toyota 4Runner. The contact stated that while the owner was attempting to park the vehicle in a parking spot, the vehicle began to independently accelerate up a hill. The owner then placed the vehicle into reverse(R) as the vehicle continued to accelerate while in reverse. The contact stated that the owner had their foot fir... Read more
Crash
Incident date: Jan 15, 2026
I am writing to formally report an incident involving the service department at Lakeland Hyundai (1500 W Memorial Blvd, Lakeland, FL 33815). My 2007 Hyundai Santa Fe was brought in on 12/31/25 for an active engine recall involving the Cylinder Head Cover Oil Leak Repair (Recall Code 976 / Campaign 24-01-026H). The vehicle was driven into the dealership in proper working condition. I was later inf... Read more
Incident date: Jan 15, 2026
To Whom It May Concern, I am submitting this email to document a vehicle safety issue involving my 2020 Ram 1500 (5.7L eTorque). In November 2025, the vehicle experienced a failure of the eTorque motorized alternator / belt starter generator system, resulting in a loss of the electrical and charging system. As a result, the vehicle became non-drivable. The vehicle was delivered to an authorized... Read more
Incident date: Jan 15, 2026
To Whom It May Concern, I am submitting this email to document a vehicle safety issue involving my 2020 Ram 1500 (5.7L eTorque). In November 2025, the vehicle experienced a failure of the eTorque motorized alternator / belt starter generator system, resulting in a loss of the electrical and charging system. As a result, the vehicle became non-drivable. The vehicle was delivered to an authorized... Read more
Incident date: Jan 14, 2026
My Multi-Purpose Camera System has gone bad after only 5 years. Collision mitigation, cruise control, brake system, lane keep assist, among other safety features are failing because of this.
Incident date: Dec 23, 2025
Rear wheel lockup due to transmission valve body issues.
Incident date: Jan 14, 2026
The contact owns a 2013 Ram 1500. The contact stated that upon coming to a complete stop at the red traffic light, there was an abnormally loud metallic sound coming from underneath the vehicle. The contact was able to drive to the residence and inspect the vehicle. The contact noticed that the fuel tank had detached and was hanging by the rear fuel tank strap. The failure was due to corrosion on ... Read more
Incident date: Jan 14, 2026
My 2022 Hyundai Ioniq 5 has experienced two ICCU (Integrated Charging Control Unit) failures, both completely immobilizing the vehicle. •First failure: November 2024 •Second failure: December 31, 2025 (confirmed by dealer 1/13/26) •Downtime: Over 45 days total •All recall work and maintenance were performed at the same Hyundai dealer, under active warranty, but the recall did not prevent t... Read more
Incident date: Dec 8, 2025
Transmission is exhibiting harsh and delayed shifting which causes the vehicle to lurch, accelerate and decelerate at unexpected rates. These acceleration and deceleration issues present a hazard while driving to myself and other drivers as the vehicle can unexpected decelerate with out brakes being applied and cause a collision. The vehicle has been inspected by the dealership and they confi... Read more
Incident date: Jan 7, 2026
SAFETY ASSESSMENT: 2019 Porsche Cayenne S Dashboard Material Failure Vehicle Identification: VIN [XXX] , Current Odometer: 46639 Assessment Date: 12/11/2025 Evaluator: [XXX] , Registered Owner/Operator ________________________________________ EXECUTIVE SUMMARY The dashboard upper assembly in this vehicle exhibits progressive adhesive delamination and synthetic leather separation (colloquially “b... Read more
Incident date: Nov 19, 2025
I've noticed the steering is off and uneven.
Incident date: Dec 8, 2023
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the headlights suddenly illuminated without the vehicle being turned on, causing the battery to be drained. The contact recharged the battery to start the vehicle. The contact stated that the light switch failed to turn off the high beam headlights; however, the headlights and the indicators were no longer illuminated. The veh... Read more
Incident date: Jan 12, 2026
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, there was a grinding sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, parts for the recall repair were not yet available. The vehicle was taken to a dealer, ... Read more
Incident date: Dec 23, 2025
I have constantly had to replace spark plugs within the last year — all lights are on dashboard. Finally took it and got a P0372 code, rough idling and misfiring, and stalling. Car once cut off on me while driving. Took it to the Honda dealership and it is indeed my fuel injectors and gasket. I have tried to get in touch about a possible recall but the Honda Manufacturer are failing to release a... Read more
Incident date: Nov 19, 2025
On October 31, 2020 (before our purchase of the van) the previous owner had to take the van to Chrysler for hesitation in the transmission shifting. On June 14, 2021 (only two weeks after purchase), we had to drop it off for intermittent shifting issues with what seemed like skipped gears. No engine light came on, and the van was returned stating an inability to reproduce the issue. On Februa... Read more
Incident date: Nov 15, 2025
When I’m driving at highway speeds my steering wheel gets stuck and when this happens I’m over correcting my steering which is causing my car to swerve . I since took the vehicle to the dealership and had the steering rack and pinion replaced.They told me there has been several complaints of this happening and for now they do not have a updated parts as of yet . So they gave me a 12000 or 1 y... Read more
Incident date: Jan 12, 2026
The auto-idle feature on this vehicle stalls out the engine on a regular basis, causing risk of accident from surrounding traffic. When breaks applied for red light, stop sign, traffic, etc., the auto-idle feature first engages and powers down the engine, however upon releasing the breaks, the engine stalls out, shifts into neutral, and the battery light comes on. I then have to get it into park... Read more